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Backup-Recovery-Services-Data-Sheet-En-67922 - DELTAV

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Service Data Sheet

April 2019

Backup and Recovery Services


„„ Receive professional installation
and configuration

„„ Consult to meet specific requirements

„„ Ensure backup data is verified and recoverable

„„ Gain peace of mind

Backup and Recovery Services provide worry-free installation,


configuration and verification of the Backup and Recovery solution.

Introduction Benefits
Protecting digital information helps maintain business Receive professional installation and configuration: Save
continuity and reduce downtime caused by a loss of data. time and effort by having Emerson’s trained service personnel
Congratulations! By purchasing Emerson’s Backup and install and configure your Backup and Recovery. You can
Recovery solution, you have taken one of the first steps to be assured that your Backup and Recovery installation is
protecting your digital information. However, since resources functioning at peak performance and that all of your backed-up
are normally stretched thin, you may not have the time or data is recoverable in the event of an emergency.
the resident skillset to effectively and efficiently implement
Consult to meet specific requirements: Some customers have
Backup and Recovery.
the ability and the staff to perform the installation, but some
The Backup and Recovery Services offer the customer the “do-it-yourselfers” may require a little guidance. Emerson’s
flexibility of performing their own installation in concert with consultation service provides the direction and expert advice to
Emerson’s consultative services or to have their installation install and configure Backup and Recovery.
and configuration performed by Emerson’s experienced service
Ensure backup data is verified and recoverable: Your backed-
personnel. Verification and Recovery services provide ongoing
up data is verified that it was backed up and is recoverable
confirmation that the Backup and Recovery solution is working
at the completion of the Backup and Recovery installation.
as expected.
Additionally, a verification health check can be performed at
Emerson’s Backup and Recovery Services delivers peace of any time during the ownership period of the Backup and
mind knowing that the Backup and Recovery solution has Recovery solution.
been installed, configured and verified by Emerson’s expert
Gain peace of mind: If disaster strikes, you will have peace
service personnel.
of mind knowing that an effective disaster-recovery plan is
available, allowing you to confidently recover your data quickly,
easily and with a minimum of process downtime.
Backup and Recovery Services April 2019

Service Description Backup and Recovery – Verification Service. This service


periodically verifies that the backup mechanism is properly
Emerson’s Backup and Recovery Services provides expert
backing up the system and that the system can be recovered
consultation, implementation, verification, and recovery
from the backups.
support for Emerson’s Backup and Recovery product.
The two principle activities performed are to verify that backups
The services are offered at various levels to accommodate
are being performed per the schedule desired by customer and
different customer needs. For example, some customers prefer
to verify that backups can be properly restored. The first activity
to have implementation of an entire solution done by Emerson
can be done by an examination of the vault where the backups
while others only require consultation to get them started.
are stored.
To allow for this flexibility, each installation of Backup
and Recovery Services is quoted through your local The second activity requires that the backups be restored
Emerson representative. and inspected. The service provider will take your backups
and utilize either spare hardware (spare server and spare
Backup and Recovery – Implementation Service. This
workstation models) or virtual machine equivalents to test
service implements an entire Backup and Recovery solution
restore the image backups and restore individual data backups
for customers who are not interested in doing it themselves.
for each DeltaV™ subsystem (i.e. Continuous Historian, Batch
This service gets a Backup and Recovery solution in place
Historian, Event Chronicle, Objectivity, et. al.).
such that your automation system is regularly backed up and
capable of being recovered in the event of data failure. The Backup and Recovery – Recovery Service. This service helps
basic process would be to evaluate needs with the site, create customers recover backed-up data and gets the automation
an implementation plan, get equipment and software installed system fully operational in the event of a data failure. This
and operating, configure software, and verify service can handle recovering data large or small, from a single
proper operations. file to entire systems.

Backup and Recovery – Consultation Service. This service


is for customers that are interested in doing the Backup and
Recovery setup work themselves but still need direction and
expert advice on important decisions like topology, data to
backup, and configuration settings.

Ordering Information
This service requires a written scope of work, deliverables, timing and budget. A service request must be received and reviewed by
Emerson. Emerson will in turn provide a written proposal to the customer for review and acceptance.

Description Model Number

Backup and Recovery – Implementation Service Please Contact Your Local Emerson Sales Office

Backup and Recovery – Consultation Service Please Contact Your Local Emerson Sales Office

Backup and Recovery – Verification Service Please Contact Your Local Emerson Sales Office

Backup and Recovery – Recovery Service Please Contact Your Local Emerson Sales Office

www.emerson.com/backuprecovery 2
Backup and Recovery Services April 2019

DeltaV Distributed Control System Version and Operating System Compatibility


DeltaV v11.3.1, v12.3.1
DeltaV v13.3.1 and v14.3 Non-DeltaV Install
and v13.3.1

DeltaV DCS
Backup and Server 2008
Recovery v3.3 Server2008R2
Sever 2008 Win 7
Win 7 Win 10 Server 2016 Server 2012
Server 2008R2 Win 10
Server 2012R2
Server 2016

Advanced
YES NO YES NO YES NO
Workstation
Advanced
NO YES NO YES NO YES
Server
Notes: The backup agents and management server are supported for use on the DeltaV DCS versions running the operating systems as listed in the table above. The backup agents
and management server are supported for use on non-DeltaV workstations and servers running the same versions of the operating systems listed in the table above.

Management Server Requirements Prerequisites


Software. See the DeltaV System Version and Operating „„ The Backup and Recovery Media Pack is required for
System Compatibility chart for the operating system installation of the Backup and Recovery software.
requirements for using Backup and Recovery on DeltaV „„ Backup and Recovery v3.3 is available for use with DeltaV
and non-DeltaV PCs. v11.3.1, v12.3.1, v13.3.1, v14.3 and v14.3 systems using
Hardware. A Dell R720 or later model server with the following DeltaV Live.
specifications is recommended for installing the Backup and „„ Backup and Recovery v3.3 is available for use with DeltaV
Recovery Management Server on a DeltaV or non-DeltaV PC: Virtual Studio v3.3 with hotfix DVS3.3_WS_02 and virtual
„„ CPU: Intel Xeon, 2.0 GHz (minimum) machines updated as described in the DVS hotfix
release notes.
„„ RAM: 16 GB (minimum), 1333MHz UDIMM
„„ A DeltaV Application Station if installing the management
„„ Hard disk drive: 6 x 600 GB 15K RPM SCSI, RAID 10
server in a DeltaV v11.3.1, v12.3.1 or v13.3.1 system.
Related Products Recommend that no other applications be installed on the
Application station if it is used as the management server. It is
„„ DeltaV Distributed Control System
not recommended to install Backup and Recovery v3.3 on an
„„ AMS Device Manager Application station in a DeltaV v14.3 system.
„„ DeltaV Logbooks „„ A Dell R720 or later model server is recommended for use
„„ DeltaV Virtual Studio as the management server. Recommend that no other
non-Backup and Recovery applications be installed on the
management server.
„„ Backup and Recovery server may require additional storage
for the backup data. Please make accommodations for
properly sizing additional storage for your data.

www.emerson.com/backuprecovery 3
Backup and Recovery Services April 2019

Emerson
North America, Latin America:
+1 800 833 8314 or ©2019, Emerson. All rights reserved.
+1 512 832 3774
The Emerson logo is a trademark and service mark of Emerson Electric Co. All other marks are the
property of their respective owners.
Asia Pacific:
+65 6777 8211 The contents of this publication are presented for informational purposes only, and while
diligent efforts were made to ensure their accuracy, they are not to be construed as warranties
Europe, Middle East: or guarantees, express or implied, regarding the products or services described herein or their
+41 41 768 6111 use or applicability. All sales are governed by our terms and conditions, which are available on
request. We reserve the right to modify or improve the designs or specifications of our products
www.emerson.com/backuprecovery at any time without notice.

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