An Organization Study On United Electrical Industries LTD.: Page 1 of 93

An Organization Study on United Electrical Industries Ltd.
INTERNSHIP AT
A report submitted in partial fulfilment of the requirement
For the MBA degree of BHARATHIAR UNIVERSITY
BY
TEDWIN THOMAS
Reg. No.:15P35J0137
Under the guidance of Asst. Prof. SAMIYA MUBEEN
JULY 2016
Centre for Management Studies
Presidency College, Kempapura, Hebbal, Bangalore - 560 024.

Page 1 of 93
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DECLARATION
I, TEDWIN THOMAS, hereby declare that the project titled A REPORT ON

ORGANIZATION STUDY IN "UNITED ELECTRICAL INDUSTRIES INDIA LTD
KOLLAM" submitted in partial fulfilment of the requirement of the Bharathiar University
for the award of degree in Master of Business Administration is a record of original and
independent research work done by me during JULY 2016 under the supervision and the
guidance Asst.Prof SAMIYA MUBEEN, department of management studies, Presidency
College, Bangalore.
This report has not been submitted earlier to any other university or institution for the award
of any degree / diploma.
Place: KOLLAM TEDWIN THOMAS
Date: 08/08/16
Page 2 of 93

ACKNOWLEDGEMENT
I express my whole hearted gratitude to almighty god for giving me the strength and
ability in the smooth and steady conduct of this study and in its report en trusted upon
me .I would like to thank our director of presidency college Dr. M.J.Arul for giving
me the opportunity to undertake this study.
I express my heartfelt gratitude to Asst. Prof. Samiya Mubeen my faculty supervisor

for rendering all possible help and support during the development, implementation
and presentation of the report
I wish to express my sincere thanks to Ms. Resmi OS, Personnel Officer UNILEC
Ltd. for giving me permission to do this study. I would also like to thank the officials
of UNILEC, for providing me with the required information’s for this project and for
making this project success.
Above all I thank “GOD ALMIGHTY” forever abiding kind blessings.
Place: KOLLAM TEDWIN THOMAS
Date: 08/08/16 Reg. No: 15P35J0137
Page 3 of 93

TABLE OF CONTENTS
CHAPTER TITLE PAGE

NO.
I INTRODUCTION 5 - 13
II COMPANY PROFILE 14 - 31
III FUNCTIONAL AREAS 32 - 89
IV SWOT ANALYSIS 90 - 94
V McKinsey 7-S Framework 95 - 98
VI FINDING AND SUGGESTION 99-102
CONCLUSION 103
BIBLIYOGRAPHY
105
Page 4 of 93

S.NO List of Tables Page
1 Organizational Chart 32
2 Human Resource Department 35
3 Finance Department 46
4 Production Department 53
5 Planning Department 59
6 Commercial Department 61
7 Purchase Department 65
8 Quality Control 73
9 Research and Development 84
10 Store Department 87
11 Safety Department 89
Page 5 of 93

CHAPTER - I
INTRODUCTION
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Organization study deals with critical evaluation and analysis is of all the aspects of particular
firm. It gives a clear idea about the functions and practice of various department heads and
operational efficiency of the department as a whole. This particular study gives a clear idea
about the functions, practices and the delegation of authority of United Electrical Industries
Ltd, Kollam. With this, study gives an overview about the practical situations, which a
company is functioning According to Allen Kelly an “organization is the process of
identifying and grouping of work to be perform defining and delegation of authorities and
responsibility and establishing the relationship of people efficiently towards the achievement
of organizational goals”. So it is very much important to study the organization structure.
The organization study will help us to reveal the how things are coordinated in real time
situations. The personnel function is really all about motivation. It is agreed that unless
individuals are motivated to perform effectively, they may not achieve the level of
performance that is desired to them. Managerial people are always facing the problems
motivating their subordinates to release their potential more effectively and thereby permit
the desired goals of the organization and the needs of employees to be achieved. The purpose
of motivation is to create conditions which people are willing to work with zeal, initiative,
interest and enthusiasm so that the goals of an organization are achieved effectively.
Leadership is means of directing it is the ability to influence a group towards the achievement
of goals. It is the human factor that helps a group identify where it is going and then motivate
it towards its goals. Without leadership, an organization would be only a confusion of the
people and machines. Training makes a very important contribution to the development of the
organization’s Human Resources and hence to the achievement of its aims and objectives. To
achieve its purpose, training needs to be effectively managed so that the right people, in the
format right time and at the right costs
Page 7 of 93

OBJECTIVES OF THE STUDY

• To get an organizational exposure.
• To understand the organizational structure.
• To understand the functioning of each and every department
• To understand the actual functioning of the organization
• To understand the basic of depart mentation
• To study about the employee – employer relationship
• To make an evaluation of the performance or the organization
• To make a SWOT analysis
METHODOLOGY
The study was conducted using the method of interview and observation and
also made use of the primary and secondary data
Primary data
Primary data is collected through observation or through direct communication
with employee’s one form or another or through personal interviews.
ü The formal and informal interviews with Managers and Department heads,
employee
ü Direct observation
Secondary data
Secondary data are those which have been collected by someone else and
which have already been passed through statistical process. The secondary data were
collected from.
v
Company records
v
Journals
v
Annual report.
v
Website
Page 8 of 93

SCOPE OF THE STUDY

The study restricted to the functioning of, UEI LTD. The study gives a detailed knowledge
about the different functional areas like finance, marketing, operations and their functions
The study covers the various aspects of UEI LTD the different functioning of UEI
LTD .The main topic include the following
ü
Profile of the UEI LTD industry
ü
Company profile
ü
Product profile
ü
Functioning of various departments
ü
Findings, suggestions
ü
SWOT analysis
Page 9 of 93

LIMITATIONS OF THE STUDY
The study was limited, because the time period allotted was not sufficient to conduct a
thorough study on the functioning of the organization. The employee of the various
departments was not able to spend enough time in explaining the functions of their
department, as it affected their work schedule. Respondents were reluctant to reveal complete
details. This lack of knowledge of the respondents and the bias of them has acted as a
hindrance to the study.
Page 10 of 93

INDUSTRY PROFILE
Page 11 of 93

One of the main problems the industrial world faces now is the scarcity of energy.
The demand is more and supply is less. More research is done to find out alternative source
of energy. The researchers are still in its beginning phase. Till some new alternative energy is
found out, the dependence will be on existing forms. Electricity being the important among
them plays a major role in almost all industries. Apart from industries, it is the basic form of
energy for house hold purposes also. Production of electricity has become more expensive
which demands careful utilization and accurate measurement.
The share of electricity consumption of large buildings in the commercial sector is currently
of the order 7 percent of country’s overall consumption and it is growing at about 12 percent
over the last few years. Annual energy consumption in commercial buildings which is in
excess of 200kwh with the standards is implemented. According to Construction Industry
Development Council (CIDC), residential and commercial construction has been growing in
excess of 10 percent per annum and that accounted for nearly 41 million square meters last
year.
With escalating power demand in South East Asia, most countries in the region are
demanding novel electricity meters. Moreover, as increasingly more electric utilities meters
at their consumers (both small power and large power consumers) site, sale for both single
phase and three phase meters are increasing. Hence, the electricity meters market is
witnessing stable growth. This is likely to further accelerate with the transition of electro
mechanical meters to electronic/digital meters in the future.
As the electricity metering and billing industry moves ever closer to full automation and
computerization, electronic meters that can communicate with each other and with other
electronic systems are expected to become an essential part of the network. An
Electromechanical meter merely measures demand and consumption of energy and quite
simple. “However, with the latest electronic meters one can implement the tariff at which the
utilities sell the electricity”, cites the analyst of this research service. Therefore, power
distribution electric utilities can sell electricity at a lesser price when the demand is low and
Kilowatt-hour (Kwh) pricing can be high when the demand is high. Manufacturers must offer
additional and more advanced technology features to stand apart from competition.
Page 12 of 93

The South East Asian electricity meters market is highly active, with several public and
private utilities, smaller municipalities and electronic co-operatives. There is intense
competition in the electricity meter markets attributed by the presence of Chinese and other
manufacturers and suppliers in South East Asia. One of the main concerns that affect the
local meters market is the presence of the many meter brands from China. These are typically
low priced and low quality meters, which utilities are sometimes forced to opt for since such
meters would meet their budget especially on household meters segment. However
companies that offer high quality meters are likely to find greater demand with certain
utilities in the market and may even increase their profit margins due to the end-user
confidence in their products, says the analyst. With several software-based and multi-
functional features such as automated remote metering and multi-calibrations in demand,
manufacturers will have to incorporate more applications into their products and offer more
than just the normal measurement of energy flow for billing. The main players in the
electricity measuring instrument manufacturing in India are
• HPL Socomet Pvt Ltd, New Delhi
• Anchor Electricals Ltd, Daman
• Naina Powers Pvt Ltd, Hyderabad
Page 13 of 93

CHAPTER - II
COMPANY PROFILE
Page 14 of 93

United Electricals Industries Ltd, Kollam was incorporated in the year 1950 in the
private sector. It is the factory in India to manufacture Electricity House Service Meters. It is
located at 3 km South of Kollam. The company started its manufacturing activity in technical
collaboration with world renowned measuring instrument manufacturers M/Sarong Meters
Ltd, England. It is initially started with the assembly of Single-Phase meters with imported
components for sub-assemblies. The company owes its origin to Shri. K.P.S. Nair, the chief
Electrical Engineer of Travancore-Cochin State and Shri. Abraham Pothen, an eminent
industrialist. Major shares of the company were taken over by the Kerala Government in
1957 and reconstituted as a Public Ltd Company.
As usual with most industries, this company also had to face certain troubles like inadequate
working capital, labour unrest etc. The company gradually overcome this and started
establishing steady market for the product. In 1956 a plan of diversification was initiated and
manufacturing of Motor Control Gear was started with technical collaboration from Mysore
Electrical industries Ltd, Bangalore. In the same year, production of Poly Phase Meters
commenced which was developed by Research and Development wing of the company. The
company entered into a technical collaboration with General Electricity of India Ltd, Calcutta
for manufacturing of oil and air breaker up to 22 KV rating.
The company manufactures electricity house energy service meters of both electromechanical
and static types; motor starters and contractors. At present the company is mainly
concentrating on the production of static type energy meters and motor starters. The annual
turnover of the organization is about Rs 16 crores and more than 90 percent of the company’s
turnover is from the sales of Energy meters to KSEB.
Its Present employee strength is: 84 (Past: 800)
The major shareholder is Government of Kerala and is holding 99 percent of the total share
value. The Board of Directors of the company comprises Government nominees, usually
from the Industries Department and General Manager of the company and also from among
other shareholders.
Page 15 of 93

Strategic Intent
The Mission, Vision and Quality Policy of UEI Ltd are stated as follows:
Mission
“To become the number one supplier of electricity meters and to grab two digits share in the
transformer and water meters market in India by ensuring customer satisfaction of its product
and services and continuous improvement”.
Vision
“To become the pioneers through operational effectiveness and customer satisfaction”.
Quality Policy
“UEI and its employees are committed to develop, manufacture and marketing of House
Service Energy Meters and Motor Control Gears ensuring customer satisfaction of the
products and services through continual improvement of the effectiveness of its QMS
achieved by setting and reviewing quality objectives”.
Strategic Intent
The Mission, Vision and Quality Policy of UEI Ltd are stated as follows:
Mission
“ To become the number one supplier of electricity meters and to grab two digits share in
the transformer and water meters market in India by ensuring customer satisfaction of its
product and services and continuous improvement”.
Vision
“To become the pioneers through operational effectiveness and customer
satisfaction”.
Page 16 of 93

Quality Policy
“UEI and its employees are committed to develop, manufacture and
marketing of House Service Energy Meters and Motor Control Gears ensuring
customer satisfaction of the products and services through continual
improvement of the effectiveness of its QMS achieved by setting and
reviewing quality objectives”.
Quality Objective
UEI shall establish quality objectives at relevant functional levels which will
bring continual improvement in the functions and thereby in the organization. The
quality objectives focus on strategic advantage to the department as well as
performance improvement. The quality objectives established are realistic,
quantifiable and shall set suitable action plans. Also the management will assign
responsibilities to the concerned managers for achieving the objectives as targeted in
the MPRM.
Page 17 of 93

PRODUCT PROFILE
Page 18 of 93

The main products of United Electrical Company

Ltd. are;
1. Water Meters (Current Production)
2. AB Switches (Current Production)
3. Starters (Current Production)
4. Meters
5. UPS
6. LED Street Light (Current Production)
7. Solar (Current Production)
Page 19 of 93

Meters
Different types of meters produced in this firm are:
i. Single Phase & Three Phase Electronic Energy Meters.

ii. Single Phase AC Watt-Hour Meter.
iii.
Product description
i. Single Phase & Three Phase Electronic Energy Meters:
Types of UEM statics meter is designed and manufactured to satisfy the highest standard of
accuracy and reliability of energy measurement in single phase and three phase circuits. The
meter is designed for tropical climate and fully complies with ISI 3779,(199) REC
specification.
Meter casing is made of fiberglass reinforced high impact strength polycarbonate. It is UV

(Ultra Violet) stabilized for outdoor application. The meter is broadly divided into base, top
cover and terminal cover. The meter base consists of two compartments, i.e., PCB
compartment and terminal compartment. In PCB compartment, bass terminal suitable up to
40A positioned securely. A synthetic rubber gasket is used between the top cover and the
base to ensure protection against moisture and dust. The top cover is transparent to facilitate
easy and clean reading of count and display of other parameters
ii. Single phase AC Watt-hour meter:
Type K VI – M magnetic suspension bearing meters are designed and manufactured

to satisfy the highest standards of accuracy and reliability of energy measurement in single
phase AC circuits. These are designed for tropical climate and fully complies withISI13010
(2002) and its latest amendments
Page 20 of 93

Starter
Different types of starters are:
1. Fully automatic auto transformer.
2. Manually operating starter.
• NSD (Neo Star Delta) starter.

• OSR (Oil Immersed) starter.
• ATS (Auto Transformer) starter.
PRODUCT DESCRIPTION
NSD starter
These control gears are available in the range of 10 HP to 200 HP. Correct sequence
device incorporated in the unit ensures proper sequence of operation so that the starter is first
put into the star position. Manual tripping is provided on the side of the starter.
Oil dash pot type overload relays are calibrated from full load to double full load and
are easily adjustable. Under voltage relays, open the circuit in case of abnormally low
voltage.
The contact tips are of electrolytic copper extrusion, silver-plated to prevent corrosion
and pitting. These are of self-aligning type and are easily replaceable. The starter is with a
sheet metal case and facilities are provided to fix pedestal type ammeter.
Up to 20 HP, the price is Rs. 4650, which is the lowest limit and the price up to 150
HP NSD is Rs.15, 625.
Page 21 of 93

Oil Immerse Auto Transformer Starter, Type “ATS”
These starters are designed to provide control for AC Squirrel Cage introduction
Motors up to 200 HP where it is found necessary to minimize the starting the currents and
attain higher starting torque. These starters embody an auto-transformer and reduce the
current taken by the motor while starting.
The starter unit is separate from the transformer and this eliminates carbonized oil from the
starter entering the auto-transformer oil. Tapping is provided for 40%, 60% and 80%of the
voltage to be supplied to the motor while starting.
These starters are of floor mounting type and facilities are provided for mounting a
pedestal type ammeter.
For ATS up to 15 HP, the price is 11,125 and up to 150 HP, it ranges till Rs 43,700.
Oil Immersed Slip-ring motor starter type 1 & 2 “OSR”
These starters are available in the range of 10 HP to 150 HP. They have electrical
interlock between the starter and rotor circuits, so that it is not possible to start the motor
unless all the rotor resistances are in circuits. The starter is fool-proof and the motor can only
be starter from the full position. Rotor resistances are of high-grade resistance wires, wound
on ceramic tubes.
Oil dashpot type relays control the overload; no volt releases and trips the starter in
case of low voltage or power failure.
The contacts are of electrolytic copper extrusions of ample size and are silver-plated.
These are of self-aligning type and are replaceable.
Page 22 of 93

Water Meter:
Features:
Water meters have both pointer and kilometric reading counters and are duly sealed
against tampering. They conform to IS specification No. IS: 779-1994 Class B (latest
amendment) equivalent to international standard ISO-4064.
The hydrostatically tested brass body is machined to a very high degree of accuracy.
Both nuts and nipples are made in brass
Internal components are made of high quality, self-lubricating, wear resistant and
anti-corrosive engineering plastics. The turbine revolves & floats around frictionless stainless
steel pivot on a synthetic sapphire bearing, ensuring long and accurate working life.
Meters are designed to withstand hydraulic pressure of 20kg/cm2, specified

temperature and perform accurately over its entire range. 100% of the meters are tested and
calibrated as per standards
Less than 0.025MPA and 0.10MPA at nominal and maximum flow rates respectively
allowing water to reach upper floors.
Page 23 of 93

UPS:
Features:
When input main supply is between 165 to 270V AC. It is stabilized through built in AVR
and output voltage regulated to 230V
When input main voltage ranges beyond 165 to 270 V (Brownout) or if there is power failure
(Blackout). In this condition the inverter battery comes into action and supplies power
through output socket. Changeover time is less than8ms, so supply to computer remains
virtually uninterrupted.
Battery - Backup time: 20min.40minm-
Maximum charging voltage: 13.8V -27.6V
Protection - Short circuit: Electronic Shutdown-
Low battery & Overload: Buzzer sound
Page 24 of 93

Air Break Switches:
Features:
• 11KV 200/400 Amps Triple Pole Gang operated Air Break Isolator suitable for
Horizontal Mounting Conforming to IS 9920/1981, 9921/1985 and2633/1964.
• Connectors are suitable for Rabbit / Raccoon.
• All Ferrous parts are hot dip galvanized.
• The contact ends are tin coated.
• The fixed contact elements are made of excluded electrolytic grade copper flat
with flexible ends.
• The leakage current passes to earth and not between terminals of the poll or
between polls.
• The operating mechanism is suitable for normal operation by one man without
undue effort.
• Switch is permitted to pad locking in both open and close position.
Page 25 of 93

ORGANIZTIONAL
CHART
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An Organization Study on United Electrical Industries Ltd.

A report submitted in partial fulfilment of the requirement

For the MBA degree of BHARATHIAR UNIVERSITY

Under the guidance of Asst. Prof. SAMIYA MUBEEN

Centre for Management Studies

Presidency College, Kempapura, Hebbal, Bangalore - 560 024.

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I, TEDWIN THOMAS, hereby declare that the project titled A REPORT ON

Place: KOLLAM TEDWIN THOMAS

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I express my heartfelt gratitude to Asst. Prof. Samiya Mubeen my faculty supervisor

Above all I thank “GOD ALMIGHTY” forever abiding kind blessings.

Place: KOLLAM TEDWIN THOMAS

Date: 08/08/16 Reg. No: 15P35J0137

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CHAPTER TITLE PAGE

III FUNCTIONAL AREAS 32 - 89

V McKinsey 7-S Framework 95 - 98

VI FINDING AND SUGGESTION 99-102

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S.NO List of Tables Page

2 Human Resource Department 35

9 Research and Development 84

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OBJECTIVES OF THE STUDY

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SCOPE OF THE STUDY

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LIMITATIONS OF THE STUDY

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• HPL Socomet Pvt Ltd, New Delhi

• Anchor Electricals Ltd, Daman

• Naina Powers Pvt Ltd, Hyderabad

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Its Present employee strength is: 84 (Past: 800)

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The main products of United Electrical Company

1. Water Meters (Current Production)

2. AB Switches (Current Production)

3. Starters (Current Production)

6. LED Street Light (Current Production)

7. Solar (Current Production)

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Different types of meters produced in this firm are:

i. Single Phase & Three Phase Electronic Energy Meters.

i. Single Phase & Three Phase Electronic Energy Meters:

Meter casing is made of fiberglass reinforced high impact strength polycarbonate. It is UV

ii. Single phase AC Watt-hour meter:

Type K VI – M magnetic suspension bearing meters are designed and manufactured

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