Metasysystem Configuide PDF
Metasysystem Configuide PDF
Metasysystem Configuide PDF
Metasys System................................................................................................................................. 7
Equipment Controllers..........................................................................................................................8
Wireless Solutions.....................................................................................................................14
Network Engines................................................................................................................................. 16
NAE............................................................................................................................................. 17
NCE............................................................................................................................................. 18
NIE55/NIE85.............................................................................................................................. 18
NIEx9.......................................................................................................................................... 18
Servers.................................................................................................................................................. 19
Server Comparison................................................................................................................... 20
ADX............................................................................................................................................. 21
ODS............................................................................................................................................. 22
LCS.............................................................................................................................................. 23
User Interface...................................................................................................................................... 23
Tools...................................................................................................................................................... 25
Launcher.................................................................................................................................... 25
System Configuration Tool (SCT).............................................................................................25
Site Director............................................................................................................................... 27
Time Management................................................................................................................... 27
System Navigation.................................................................................................................... 27
Preferences................................................................................................................................ 28
Encrypted Communication...................................................................................................... 29
Syslog DDA.................................................................................................................................30
Encrypted Email........................................................................................................................ 31
Scheduling................................................................................................................................. 31
System Security......................................................................................................................... 32
Interlock Object.........................................................................................................................34
Optimal Start............................................................................................................................. 34
Reporting Capabilities.........................................................................................................................36
Energy Essentials...................................................................................................................... 36
Metasys UI Graphics..................................................................................................................36
Graphics+................................................................................................................................... 37
Standard Graphics.................................................................................................................... 38
Integrations..........................................................................................................................................38
BACnet/IP Integration.............................................................................................................. 38
N2 Field Bus...............................................................................................................................39
LonWorks................................................................................................................................... 39
Modbus...................................................................................................................................... 39
M-Bus..........................................................................................................................................39
KNX............................................................................................................................................. 39
Working with SCT Release 11.x or Later at Metasys Release 8.x and Later....................... 42
Multiple NAE System Configuration with One NAE Designated as the Site Director....... 43
SCT Limitations..........................................................................................................................59
Transfer limitations...................................................................................................................60
Extended Application and Data Server System Requirements (Split 10 or 25 User ADX).......... 70
Extended Application and Data Server System Requirements (Split 50 or 100 User ADX)........ 77
Summary of Changes
The following information is new or revised:
• Changed the information flow from top-down to bottom-up, starting with the basic components
of the Metasys system.
• Added information about the new integrations, including SIMPLEX® Fire System, C·CURE 9000
Access Control system, victor Video Management system, and Cree® and Molex® digital lighting
systems.
• Removed section on P2000 integration. The integration between the P2000 Security
Management System and the Metasys Building Automation System is no longer supported at
Release 10.0.
• Removed Windows® 7 Professional, Enterprise, and Ultimate Editions with SP1 (32-bit). This
operating system is no longer supported for host computers at this release. However, Windows 7
(32-bit) is still supported for client computers.
Metasys System
The Metasys system is a network-based building automation system that operates multiple pieces
of mechanical and electrical equipment found in commercial buildings. The system consists of a
wide variety of hardware and software components. You can apply these components in several
configurations to meet the scale and scope of the customer's building automation needs. This
guide describes the capabilities of each Metasys component, as well as the capabilities of the entire
system. This guide also lists examples of how you can integrate and apply the various Metasys
components to create specific building automation system configurations.
Equipment Controllers
Metasys includes several model series of equipment controllers, including General Purpose
Application Controllers (CGMs), VAV Box Controllers (CVMs), Advanced Application Field Equipment
Controllers (FACs), Field Equipment Controllers (FECs), Variable Air Volume Modular Assembly
(VMAs), and Input/Output Modules (IOMs). These devices provide direct, operational control over
HVAC and other mechanical and electrical equipment and are typically networked together and
supervised by network engines. The BACnet® family of controllers is tested by an independent
BACnet Testing Lab. A complete listing of the tested Johnson Controls® BACnet devices is available
at the following link: http://www.bacnetinternational.net/btl/index.php?m=15
Some controller models operate on BACnet/IP networks and integrate into Johnson Controls' and
third-party systems. For example, the FAC4911 BACnet/IP model is BTL-listed as an Advanced
Application Controller. This model has an integral real-time clock for scheduling, alarming and
trending, and facilitates star and daisy chain network wiring topologies. Starting at Release 10.0,
Media Redundancy Protocol (MRP) ring-enabled support is available for the Metasys IP FAC4911
and IP VMA1930 controllers, which are connected by Cisco® technology. The controllers can be
configured in a ring network and continue to communicate even if one controller or network
segment within the ring network stops communicating. This provides network reliability by
mitigating a single point of failure in the IP/Ethernet network wiring.
Wireless Solutions
Several wireless Metasys solutions are available for integrating wireless connectivity in desired
portions of a Metasys network. These solutions provide wireless communication between
controllers, thermostat controllers, coordinators, routers, and room sensors.
• ZFR181x Series Wireless Field Bus System
These wireless solutions reduce costs by minimizing wiring, provide application mobility and
flexibility, and simplify the challenges of difficult or cost-prohibitive installations or renovations. The
wireless solutions can coexist with each other, and with hard-wired Metasys solutions.
• Use the Configuration mode to select a wide variety of mechanical and control logic options
through system selection trees for typical air handling, terminal unit, central plant, and VAV
box mechanical systems. When required, you can customize the standard logic provided by the
system selection process to meet your specialized control logic requirements.
• Use the Simulation mode to review the application logic as if you were commissioning the
system. You can make adjustments to setpoints, inputs, or sensors during a simulation session
to validate the logic before assigning the configuration to a specific controller. A simulation
debugging console is also available to set up break points that pause the simulation session
based on criteria that you set up. While viewing a simulation session, transitions taking place in
the logic are highlighted for a few seconds to help you quickly identify where the changes occur.
• Use the Commissioning mode to connect to a device and view actual data from that device. You
can use this mode to monitor your device and set Offsets, COVs, and Polarity in addition to other
parameter and detail changes.
For VAV applications, CCT includes an optional box flow test to automatically exercise all the VAV
boxes to ensure correct mechanical installation and proper configuration of the key flow setup
parameters.
The ZFR Checkout Tool (ZCT) is available to validate the wireless connectivity and health of your
wireless mesh network. Refer to the ZFR Checkout Tool Help (LIT-12012292) for details.
Controller Application Files (CAFs) can be transferred and commissioned to a device through a wide
variety of connection interfaces including: NxE Passthru, MAP 4.2+ / BACnet router, ZigBee, and
Direct Ethernet.
CCT and the Facility Explorer® Programmable Controller Tool (FX-PCT) are no longer separate
software tools. Users of CCT and FX-PCT at Release 10.2 must first uninstall the previous version
Depending on the model and configuration options you select, TEC3x00s provide on/off, floating,
and proportional control of:
• other zoning equipment using an on/off, floating, or 0 to 10 VDC proportional control input
• single- or two-stage unitary rooftop units (RTUs) and heat pumps, with or without economizers
The TEC3600 series models feature field-selectable BACnet MS/TP or N2 communication capability,
enabling supervisory control from a Metasys network engine or communication to third-party
BAS devices. The TEC3000 series models feature ZFRPro compatible wireless communication
capabilities, enabling supervisory control from a Metasys network engine through a Wireless
Network coordinator.
Network Engines
Network engines perform a key role in the Metasys system architecture. These network engines
provide network management and system-wide control coordination over one or more networks of
equipment controllers, including the following Metasys field controllers:
• General Purpose Application MS/TP Controllers (CGMs)
• Field Equipment Controllers (FECs) and Advanced Application Field Equipment Controllers (FACs)
• Legacy Metasys controllers, such as Unitary (UNT) controllers, Variable Air Volume Assembly
(VMA14xx) controllers, and DX-9100 controllers
The network engines can be networked together for scaling up on large projects, and they can be
networked with an ADS or an ADX for additional functionality and site unification.
Network engines provide building control scheduling, alarm and event management, energy
management, data exchange, historical data storage and management, and custom control
logic. Network engines include an embedded user interface called the Site Management Portal
(SMP). Users access the SMP for system navigation and operation using web browser connections.
Network engines are secured from unauthorized access using password protection and permission
access control as well as IT security best practices.
In addition to providing general comprehensive equipment monitoring and control, network
engines also offer specialized capabilities by series, model, and software release to meet a variety
of application requirements. The network engines are identified by three types:
Small-capacity engines
NAE
The NAE is available in many different models with options to support various communications
protocols including BACnet over IP, BACnet® MS/TP, N2 Bus, N2 over Ethernet, and LonWorks®
protocol. Built-in support for third-party protocols, including Modbus, M-Bus, KNX, and Tyco
C•CURE 9000/victor is also included. The following models are available:
• The NAE55 Series supports a comprehensive set of supervisory control features and functions for
large facilities and technically advanced buildings and complexes.
• The NAE45-Lite, available only in specific markets, is a functionally limited NAE45 that you cannot
use as a Site Director and functions only with a corresponding ADS-Lite.
Note: The NAE45-Lite engine does not support the Remote Field bus.
NCE
The NCE provides support for the same communications protocols as the NAE, but also offers
the Input/Output (I/O) point connectivity and direct digital control capabilities of a Metasys Field
Equipment Controller (FEC). The NCE provides a cost-effective solution designed for central
plants and large built-up air handler applications. All NCE models provide IP Ethernet network
connectivity, the Site Management Portal UI, and the network supervisory control functions
featured on network automation engines. Depending on the model and software release, an NCE
supports either a BACnet MS/TP Bus, an N2 Bus, or a LonWorks network trunk. Built-in support for
third-party protocols, including Modbus, M-Bus, KNX, and Tyco C•CURE 9000/victor, is also included.
NIE55/NIE85
The NIE55/NIE85 are specialized versions of the NAE and are designed to provide for the migration
of existing N1 networks into the current generation Metasys system. These models are only
available at Metasys Release 9.0 or earlier. The NIE55/NIE85 provided the same Site Management
Portal UI as the NAE. Unlike the NAE, the NIE55/NIE85 does not support integration of BACnet MS/
TP or BACnet/IP, N2, or LonWorks networks. Two models of the NIE55/NIE85 are available. The
NIE55 supports smaller N1 networks, whereas the NIE85 supports large N1 integrations.
NIEx9
The NIEx9 is a specialized version of the NAE and is designed for integration of building control
devices that communicate over the MODBUS®, MBus, KNX, or Tyco C•CURE 9000/victor protocol.
The NIEx9 also communicates over the BACnet MS/TP, BACnet/IP, N2, or LonWorks networks.
This specialized version of the NIE is designed to provide for the migration of these existing third-
party networks into the current generation Metasys system. The NIEx9 provides the same Site
Management Portal UI as the NAE or NIE. The following models are available:
• NIE59 Series (Release 10.0) supports two integrations in addition to a BACnet MS/TP, BACnet/
IP, N2, or LonWorks network for use at large facilities and technically advanced buildings and
complexes.
• NIE39 and NIE49 Series (Release 9.0.7) extends the integration power of the NIE to the smaller
buildings (or small areas of larger buildings) and enables the wider distribution of integration
functions in larger facilities. These engines support two integration integrations in addition to a
BACnet MS/TP, BACnet/IP, N2, or LonWorks network.
• NIE29 Series (Release 9.0.7) combines the network integration capabilities of an NIEx9 with the
Input/Output (I/O) point connectivity and direct digital control capabilities of a Metasys Field
Equipment Controller (FEC). These engines support two integration integrations in addition to a
BACnet MS/TP, BACnet/IP, N2, or LonWorks network.
• NIE89 (Release 9.0.7) provides a computer-based version of the NIE59 that supports large
integrations. This engine supports eight total integration integrations in combinations of four
(for example, four Modbus TCP and four KNX TCP).
NAE35, NAE45 X X
2
NAE55 X X
3
NAE85 X X
NIE29, NIE39, NIE49 X X
4
NIE59 X X
5
NIE89 X
NIE55, NIE85 X
Important: All NIEx9 models, with the exception of the NIE59 model, are no longer offered
at Metasys system Release 10.0 because NAEs at Release 10.0 now include the integration
functionality from Release 9.0.x.
Servers
ADS and ADS-Lite
The ADS is a Metasys server running on a computer that has a supported Microsoft® Windows®
operating system and two specific components. The first component is the relational database
management system using a supported edition of Microsoft SQL Server® Express software to
• provides added storage for memory-intensive Metasys features, such as User Graphics
The ADS-Lite is a specialized offering that enforces specific localized market connection limitations
to other Metasys devices such as ADSs and engines.
Server Comparison
Table 6: Application and Data Server Family Comparison
Feature Application and Data Server (ADS) Extended Application and Data
Server (ADX)
Host Platform Desktop computer platform: Server platform:
SMP SMP
Supports Export Yes Yes
Utility
Supports Metasys No Yes
Advanced
Reporting
Supports Energy No Yes
Essentials
Support for Split No Yes
Configuration
Feature Application and Data Server (ADS) Extended Application and Data
Server (ADX)
Supports Metasys No Yes
for Validated
Environments
(MVE)
Five Years of Metasys UI Metasys UI
Historical Data
For more information, refer to the Application and Data Server (ADS) and Extended Application and
Data Server (ADX) Product Bulletin (LIT-1201525).
ADX
The ADX is a version of the ADS with extended capabilities for historical data archiving that expand
the multi-user web access capabilities of the system. The ADX supports the relational database
management system that uses a supported edition of Microsoft SQL Server software to store
collected trend data, audit trail messages, and alarm and event messages with user annotations.
This relational database also stores configuration information for site security, trend studies,
and other features. The ADX supports the Metasys Advanced Reporting System, which has a web-
based reporting interface and standard report sets. The users can review the alarm and trend
configuration of their site, run summary and detail reports to monitor alarm and event information,
view offline information, combine alarm and audit information in a single report, and aggregate
trend data at a summary or detailed level. An ADX can also support the optional Energy Essentials
reporting feature, which is an extension of the Metasys Advanced Reporting System.
If the ADX software with its accompanying SQL Server database software is installed on one
computer, it is known as a Unified ADX. If the SQL Server software is located on a different
computer, it is set up as a Split ADX.
You can install the ADX in a split configuration with the ADX software/SMP UI/Metasys UI on one
computer (the web/application server computer) and the historical trend, audit, and event data
on another computer (the database server) running Microsoft SQL Server software. The System
Configuration Tool (SCT) software, which is used to generate, back up, and restore the network
database offline, is installed on a separate computer in split configuration. The Metasys Advanced
Reporting System is also available in a split configuration, if the SQL Server database components
are installed on the database server and the SQL Server Reporting Services are installed on the
web/application server. In a split configuration, you can place your database server behind a
firewall for an added layer of data protection.
For example, as shown in Table 7, with a 5-user ADS or ADS-Lite, 5 Metasys UI users are supported
if no SMP users are logged in, or 3 Metasys UI users are supported if 2 SMP users are logged in.
Similarly, with a 50-user ADX, 50 Metasys UI users are supported if no SMP users are logged in, or 10
Metasys UI users are supported if 40 SMP users are logged in. The only Metasys UI user restriction
applies to a 50-user or 100-user ADX: no more than 50 Metasys UI users are supported, regardless
of the number of SMP users.
ODS
Important: ODS is supported at Release 9.0 but not upgradable to Release 10.0.
The Metasys Open Data Server (ODS) is a BACnet Testing Laboratories® (BTL) Listed BACnet®
Operator Workstation (OWS). It conforms to the B-OWS profile. The ODS supports up to 25,000 local
objects and up to five users. You can configure the ODS as a BACnet Workstation, as a Site Manager
Workstation, or as a Combined Workstation.
In the BACnet Workstation configuration, the ODS uses the BACnet protocol to communicate
with networked BACnet devices. BACnet integration maps NxEs, Field Equipment Controller (FEC)-
family devices, and BACnet devices into the ODS. NxEs and FEC-family devices are treated the same
as BACnet devices. This configuration is best for the customer who requires a BACnet operator
workstation using standard BACnet messages. BACnet features are emphasized, and viewable
object capacity is limited to 25,000 objects.
In the Site Manager Workstation configuration, the ODS acts similarly to an Application and Data
Server/Extended Application and Data Server (ADS/ADX) and uses web services to communicate
with the NxE network engines. Other BACnet devices are mapped into the Metasys system through
the NxE using BACnet integration. The Site Manager Workstation configuration is best when
features and capability (for example, object capacity and performance) are more important to
the customer than strict use of standard BACnet services. The ODS provides all advanced Metasys
system features, and the viewable object capacity includes all of the objects from all of the network
engines reporting to the Site Manager Workstation. In this configuration, the ODS can serve as the
LCS
The LCS85 is a computer-based server that is used to communicate with LonWorks devices
over an IP network. The LonWorks field devices are normally connected to an IP router. In this
arrangement, the Metasys system is used in a flat LonWorks configuration.
User Interface
Two variations of the user interface are available: Metasys UI and Site Management Portal (SMP).
The Metasys UI provides a simple location-based navigation approach to finding information,
including the ability to search for any location by name and to bookmark a location in the browser.
All data displayed in the Metasys UI is organized in a dashboard format, presenting to you the
complete story of what is happening within a space, equipment, or central plant. You can access
the Metasys UI from any type of client device with any screen size. The Metasys UI includes features
ideal for efficient building operations, including:
• a single view of all items in alarm, warning, overridden, out of service, and offline states within a
• a single view to understand the correlation between disparate events within the system
• trends of historical equipment data for up to 10 points (computer platform) and four points
(tablet and phone platforms) at a time, on up to three different charts at once
• views of all relationships a piece of equipment has with other equipment, spaces, and network
field controllers
• comparisons of all similar equipment that directly serves the space and all downstream spaces
• viewing floor plan and equipment graphics without the need for third-party plug-ins or additional
spaces
• a single view to determine what command priority is currently active on a point object
• importing and exporting custom symbols with the Custom Symbol Library
• smart filtering by launching directly from certain widgets into a pre-populated Advanced Search
• tracking the ways users interact with the Metasys software with Usage Analytics
The Metasys SMP provides real-time and historical data views, extensive alarm management
capabilities, and system configuration functions for system administrators or dedicated building
operators. The SMP transforms the raw data from the site and organizes it into a comprehensive
set of information management tools and reports. You can access this portal using the Launcher
through an Internet or intranet connection to a Metasys server or engine. The SMP has all the
features one expects from a traditional workstation, including:
• navigation tree—you can create multiple custom trees to best represent the logical layout of the
facility
• dynamic graphics of systems and floor plans that you can zoom in on to show fine details
• global search function and sorting capability that help you find system information within
seconds
Information Management is an inherent capability of the overall user experience and reporting
capabilities. Whether you are logged in to the SMP UI running online reports, using the Metasys
Advanced Reporting System, or retrieving data from an engine with the Export Utility, you are
transforming the data collected by the system into information you can use to manage your site.
• Installation of a separate folder to store the Metasys release software on your hard disk. This
practice provides for an isolated, private version of the Java® Runtime Engine (also referred to as
Java Runtime Environment [JRE] ) required to run Metasys software. If you have installed multiple
releases of Metasys software, a separate folder is created for each. The JRE folder separation
strategy allows for independence from the public Java Runtime Engine.
• Support for launching any version of the SMP, ODS, and SCT UIs. Supported site directors include
the ADS, ADX, ODS, NAE, NIE, and NCE.
Note: For Release 5.2 or earlier, the specific Java Runtime Environment particular to the SMP
or SCT software release is still required on the client computer.
• Support for launching any website, including Metasys software products, such as Metasys UI,
Metasys UI Offline, SCT Pro, and the Metasys Advanced Reporting System, as well as popular
websites such as the Google® website.
• Option for restricting communication with only secure Metasys servers and network engines.
Contact your local Johnson Controls® representative for access to the Launcher software.
• Upgrade a device
You can launch the new HTML user interface from SCT or from a URL on any client device type
(workstation, tablet, or phone).
For more information about SCT Pro, refer to SCT Pro Help (LIT-12013035).
• repository for trend and alarm data and operator transactions, along with annotations for MVE
systems
Time Management
The time and date used by all devices connected to a site are synchronized automatically,
preventing errors from manual time entry and clocks that become inaccurate over time. Network-
wide time management ensures that scheduling, trending, audit trailing, data collecting, time-
stamping of alarms, and other functions requiring accurate time management use the same time
and date consistently for all system operations. Because the Site Director is the master time keeper
for all engines and servers on a single site, all of these devices are assumed to use the same time
zone for all time-rated functions.
For network-wide time synchronization, the engine or server acting as Site Director is the time
server for the entire site. All other devices are time clients because they receive the time from
the Site Director. The Site Director can be configured to use three different methods of time
synchronization: Unicast Simple Network Time Protocol (SNTP) (also known as Microsoft Windows
time synch), Multicast SNTP, or BACnet time synch. The Site Director can also be configured to synch
its time from an external website.
New multi-time zone enhancements allow you to schedule events using local machine time
management instead of calculating the Site Director time in relation to the device hosted in a
different time zone.
System Navigation
The Metasys UI supports navigation in the form of spaces and equipment relationships. A space is
the physical location or area that is served by a piece of equipment. Equipment is the broad term
used to describe the physical controllers and devices that make your building run. These controllers
The SMP UI supports user-customized system navigation schemes in the form of User Views,
a hierarchical method of organizing and displaying some or all of the items within a system. A
Metasys system administrator can limit a user’s access to the Metasys system by creating User Views
and assigning them to specific users. User Views provide organizational structure and data filtering
for the information displayed in the Metasys Advanced Reporting System UI.
Preferences
The Metasys system provides customized preferences for the Metasys user interfaces. The
preferences allow you to configure how the user interfaces behave, including the sounds and
colors, the startup views, alarm priorities, and links from within the user interfaces to external
applications. Preferences are divided into two categories: system preferences and user preferences.
System preferences apply to all users who log in to the site or device and affect the performance
and operation of the system. User preferences apply to a specific Metasys system user and define
how information is displayed in the user interfaces. User preferences do not affect the operation of
the system.
At Metasys Release 8.0 and SCT Release 11.0 and later, user preferences are stored in archives. You
no longer need to reconfigure your settings or object lists after upgrading or updating.
Users can configure alarms and events with the Metasys system, using either a Metasys alarm
extension or a BACnet alarm (intrinsic or algorithmic). Metasys alarm extensions generally
Encrypted Communication
Beginning at Release 8.1, all Metasys Server based devices (ADS, ADX, ODS, and NAE8500) and
network engines are installed with and operate in a secure mode using self-signed certificates.
Self-signed certificates improve system security by providing a secure, encrypted connection to
the Metasys web server. All data on the network occurs over an https connection using TLS 1.2 that
cannot be read by a third-party application. When you use a self-signed certificate, the Metasys
web server is in effect saying, "don't worry, I am who I say I am. You can trust me." Employing self-
signed certificates has no cost.
If the customer wants a higher level of security, they can replace self-signed certificates that
are installed on the Metasys server and network engines with a certificate issued by a Certificate
Authority (CA). These trusted certificates can be generated by the customer's internal IT
department or be purchased from a CA such as Verisign or GoDaddy. When you use a trusted
certificate, the Metasys web server is in effect saying, "Trust me - the CA agrees I am who I say I
am."
The steps for installing trusted certificates on a Metasys server are covered in the respective
installation documents: Metasys Server Installation and Upgrade Instructions Wizard (LIT-12012162)
or ODS Installation and Upgrade Instructions Wizard (LIT-12011945). The steps for installing trusted
certificates on network engines are described in Metasys SCT Help (LIT-12011964).
When deploying certificates, keep the following in mind:
• The steps for setting up trusted certificates can be complicated. Ask the customer's IT
department for assistance.
• Secure and encrypted communication has the greatest importance between the Site Director and
a client logging in to the Site Director from the Metasys SMP. In many cases, the most practical
choice is to install a trusted certificate at the Site Director (ADS, ADX, or ODS) and a self-signed
certificates on each network engine that is upgraded to Release 8.1 or later. If the Site Director is
a network engine, you might want to install a trusted certificate on just the Site Director NAE and
self-signed certificates on its child devices.
Important: ODS is supported at Release 9.0 but not upgradable to Release 10.0.
• Some certificate authorities may require the subject common name (or hostname associated
with certificate) within the certificate to include a domain name. If you are implementing
certificate management on an existing Metasys system, adding a trusted certificate may require
you to add a domain name to the original host name of a server or engine. This action requires
you to rename all data in the Metasys historical databases. This renaming operation requires
intensive database operations that significantly prolong a system upgrade. Therefore, be sure to
allocate extra time if you are renaming historical data as part of an upgrade to Metasys Release
10.0.
Syslog DDA
The Metasys system provides the optional capability of sending its configured audit log entries
and alarm notifications to an external, industry-standard Syslog server, conforming to Internet
published RFC 3164. The Syslog option provides positive indication of each field possible in the
Metasys event and audit entries, replacing any blank field with the single character dash (-).
Individual fields of each Metasys message are sent to the Syslog server separated by the vertical bar
symbol (|), ensuring the integrity of all data sent to the Syslog server.
After the Syslog DDA is configured, all messages sent to the local ADS Repository are also sent
immediately to the configured Syslog server. You can apply forensic analysis on the consolidation of
all electronic audit and event information at the Syslog server.
RADIUS implementation:
• does not import authorization; all system users, both local and non-local, are authorized through
user configuration in the Metasys security database.
• is transparent at login time. Users do not independently select a domain. The user ID must
match what is expected to be authenticated by the RADIUS server, with or without the @domain,
as defined by the local RADIUS implementation.
• does not include the storage of RADIUS user passwords in the Metasys security database.
Because Metasys performs no local authentication of non-local users, all password functions are
unavailable or silently non-functional with RADIUS user accounts.
When a user provides a non-local user name to the Metasys system for login, the controller passes
the user credentials to the configured RADIUS server for authentication. If the credentials are valid,
the RADIUS server confirms access and authorizes the user to log in as specified in the Metasys
security database.
Encrypted Email
Metasys software features an email encryption capability that encrypts user names and passwords
as they are entered into the SMP UI. Embedded and server machines can thereby send emails
to email servers over a secure channel (secure socket layer [SSL]). The entire email payload
is encrypted, and allows Metasys software to communicate to email servers that require SSL
connections.
Users can configure email encryption with no authentication required, including SMTP
authentication, and POP-Before-SMTP authentication.
Scheduling
Scheduling provides a graphical user interface that illustrates when events are scheduled to occur.
Scheduling automates routine functions, such as transferring a room from occupied mode to
unoccupied mode for heating and cooling needs, and energy optimization. Each schedule consists
of a weekly schedule, an exception schedule, a list of items in the schedule, and an effective period.
Exception schedules take precedence over the daily schedule only for their configured length
and then return the schedule to its typical weekly schedule. Exceptions can include references to
Calendars that can, for example, reflect a holiday schedule for the entire facility or show selected
tenant spaces in the building. Another view within the schedule, called Today’s Schedule, shows the
current day’s schedule including how each exception schedule affects the current day’s schedule.
A multi-time zone feature is available that allows the definition of schedules across different time
zone. You can program schedules based on device time zones instead of converting the time to
correlate to the Site Director's time zone.
System Security
User accounts control user access to the Metasys system. An account defines which portions of the
Metasys data a user can access (for example, all HVAC data or all lighting data from a particular
area of the building) and which functions the user can perform on that data, from view-only
access to configuring new databases. The Metasys system provides the ability to divide the data
into 25 unique categories, including HVAC, fire, and security; and has 10 different levels of user
functionality.
Users can further limit user accounts to operate only at specified times on specified days of the
week. The System Administrator creates all account settings.
Each account can also have associated preferences, such as which graphic or trend to display when
a user logs in to the SMP UI, or which User Views appear in the Navigation Tree.
Basic Access is a feature through which users can create limited operator access to SMP features
based on the user’s assigned permissions in the Security Administrator. Users can avail of Basic
Access on all the Metasys system engines and servers.
The SMP and Metasys UI can use Microsoft Active Directory® accounts or RADIUS accounts.
Note: MVE sites do not support Basic Access and Tenant Access users.
Users can assign user access permissions to specific spaces and the equipment serving those
spaces with the Metasys UI User Authorization. Users can thereby segment user access by physical
space within the building or campus.
In addition to making it easier for system administrators to manage Metasys account access,
Microsoft Active Directory® also provides the ability to use Single Sign-On to access the Metasys
system, through the Site Management Portal UI, together with other supported applications on the
enterprise network.
The Audit Log records all user activities, and the System Administrator can thereby monitor user
actions.
User names and passwords are obscured at login for local and Active Directory accounts. After
login, user names are partially obscured on the SMP or SCT UI window (for example, JohnSmith
appears as Joh***).
The following table lists the password rules enforced by the Metasys system user's language locale
setting.
Interlock Object
The Interlock object provides a means to establish conditional control over one or more other
objects. It consists of an If conditional statement, True command statements, and False command
statements. Through these statements, the user specifies a set of conditional checks (using one or
more points) for which a series of commands is used to control a collection of one or more other
objects.
Optimal Start
Optimal Start automatically determines the correct time to start HVAC systems to ensure the facility
is ready for occupants at the scheduled time. It adjusts to seasonal variations and minimizes the
energy used.
The generic standard object screens handle the Optimal Start/Stop object configuration and focus
views. The object defines views for configuration and focus, and the generic screens interpret the
views to display the proper fields to the users. Users do not need custom screens or handlers.
Reporting Capabilities
Metasys Export Utility Software
The Metasys Export Utility software provides facility managers with the ability to easily build custom
reports using historical data from the Metasys system. This data can be used to manage daily
building operations. The Metasys Export Utility software extracts historical trends, alarms, and audit
data from an engine or server. Users can collect data desired by the operator for analysis from the
system and store it in up to six different formats, including Microsoft Word® or Microsoft Excel®
files. In addition, the scheduling feature retrieves and saves data based upon user-configurable
time intervals.
The Metasys Export Utility provides the user with the ability to create runtime studies and discover
root cause analysis of system changes and mechanical equipment failures. Users can also collect
trended runtime data for use by a computerized maintenance management system (CMMS) to
schedule mechanical maintenance of HVAC systems.
Energy Essentials
Energy Essentials is an optional software feature that can be added to the Metasys Advanced
Reporting System. It offers seven types of energy reports that provide a high-level view of
normalized energy use across your site, and presents your daily electrical demand graphically.
Metasys Advanced Reporting supports installation on a computer with SQL Server 2016 installed,
however; Energy Essentials does not support installation on a server using SQL Server 2016 or later.
Graphics+
Graphics+ is a visualization software package designed for Metasys® building automation system
(BAS) operators to create interactive building data representations, empowering them to visualize,
analyze, and respond to problems faster. Graphics+ is made up of two components: the Graphic
Generation Tool (GGT) and the Graphics+ Viewer.
The Graphic Generation Tool helps designers to create compelling representations of their building
equipment and floor plans and bind them to Metasys data objects. You can save these graphics
directly to a supported Metasys Host, such as a Site Director or a SCT archive database.
The Graphics+ Viewer is integrated with the Metasys user interfaces (SMP and SCT), and users can
thereby show, command, or update in real time all the data-linked objects that were created in the
GGT.
Metasys UI and Metasys UI Offline supports viewing Graphics+ graphics. To view Graphics+ graphics
in the Metasys UI, associate your graphics to space or equipment objects using the SCT and then
download the ADS.
To view graphics in the Metasys UI Offline, simply associate your graphics to space or equipment
objects and then log in to the Metasys UI Offline.
Standard Graphics
Standard Graphics is the default Metasys graphics package used to design equipment and floor plan
graphics in scalable vector based format. The package comprises of two components, Graphics
Stencil Library (GSL) and User Graphics Tool (UGT).
GSL is a set of Visio Stencils, Templates, and add-ons (including Gzip, a compression utility), used
with Microsoft® Visio® Professional 2002 to create graphics for use in your Metasys system. The
graphic files created are imported in the User Graphics Tool (UGT), which has the ability to accept a
wide variety of image formats such as SVGs, SVGZs, or JPG files for background images which can
represent buildings, floor plans, mechanical equipment, and any other image that represents the
location or function of the equipment in the graphic. Within UGT, users can bind their graphics to
Metasys objects. Users can view Standard Graphics on the SMP user interface.
Integrations
BACnet/IP Integration
BACnet/IP integration is possible with two Metasys field equipment controllers, namely the IP
FAC4911 controller and the IP VMA1930 controller. These controllers communicate on Ethernet
IP networks and support increased network performance, enabling faster access to data and
faster troubleshooting. Metasys BACnet/IP Field Controllers may be connected to your building
automation network in two ways. You can connect them as daisy-chained devices or as part of a
star type network, which is also called home run. Beginning at Release 10.0, you can also network
the IP FAC4911 and IP VMA1930 controllers, which are connected by Cisco® technology, in a ring
Ethernet topology, which provides network reliability by mitigating a single point of failure in the IP/
Ethernet network wiring. Most networks use combinations of these topologies. For details, refer to
the Metasys IP Networks for BACnet/IP Configuration Guide Technical Bulletin (LIT-12012458).
At Release 10.0, BACnet/IP is also used to integrate the Simplex Fire System and lighting systems
from preferred partners into the Metasys system. For more information about these integrations,
see Simplex Fire system and Cree and Molex Lighting Systems, respectively.
LonWorks
The LonWorks network is a local operating network that was developed by Echelon Corporation.
The network is built around the Neuron chip, a microprocessor that combines three CPUs into
one chip. The LonWorks network uses the LonTalk® protocol, a software language for field device
communication. This protocol uses the Open Systems Interconnect (OSI) reference model and
features all seven communication layers for interoperability among control devices.
Modbus
Modbus is one of the most common MS/TP communication protocols used in the industry. It
is openly published and royalty-free, making it relatively easy to deploy an industrial network.
Modbus transmits raw bits or words without placing many restrictions on vendors. The NIEx9
supports both Modbus RTU (RS-485, RS-232) and Modbus TCP/IP connectivity.
M-Bus
M-Bus (Meter Bus) is a European standard (EN 13757-3) that applies to heat and electric meters.
These meters measure the heat absorbed or released by an energy-conveying liquid in a heat-
exchange circuit. An M-Bus level converter is necessary for an M-Bus integration. The converter
connects an NIEx9 to an M-Bus network.
KNX
KNX Bus is used to control lighting, blinds and shutters, heating, and attendance systems. KNX
(KONNEX) was created out of the EIB (European Installation Bus), BatiBUS, and EHS (European
Home System) protocols. A KNX IP Gateway is required to connect an NIEx9 to a KNX network.
• The Metasys UI provides a detailed view of the fire system components, and the exact location of
the fire on the building and floor plan maps.
For sites installed with the Metasys UI, the Site Director server must be at Metasys Release 7.0. Sites
using the Rapid Archive Creation feature of SCT 11.0 or later to quickly configure their Metasys UI
require the Site Director server to be at Release 8.0 or later.
Starting at Release 4.1, MS-NxE55-0 Engines can no longer be upgraded beyond Release 4.0. Sites
with -0 NxE55s upgraded to Release 4.0 are tested to coexist with the latest revision Site Director.
It may not be possible to edit Graphics or Logic Connector tool (LCT) processes in an Engine at
Revision 2.2 or earlier from a Site Director at Revision 3.0 or later. This is because the Scalable
Vector Graphic (SVG) rendering program was changed after Release 2.2. As a workaround, log in to
the Engine directly to make these edits.
• open the display configuration application within CCT and select the desired points to display
• download main and boot code, then download the upgraded .caf file
• Starting at Release 5.0, the Adaptive Tuning logic is disabled when the Output point associated
with the Output Controller is overridden. This feature is created and connected only if you re-run
System Selection.
• Starting a Release 5.1, the following feature updates were made to all Output Controllers:
- General PID Process ID updates have been made to key tuning parameters and timer
settings per control loop type. These changes are updated from either an upgrade or
system selection.
- Fast Switching logic that bypasses saturation timers when zones need to quickly transition
from heating to cooling (for example, load changes in the space or setpoint changes). This
logic is only created from system selection.
- A new Lead Compensator block is automatically integrated into output controller modules
for zone control loops on water valves. This block acts as like an anticipator and reduces
the impact of the non-linearity of typical ball or globe valves. This is only created from
system selection.
- Updates to the default timer settings on Multi-Stage Controller (MSC) modules that reduce
cycling of stages while maintaining setpoint in both the occupied or unoccupied modes.
These timer settings are updated during system selection or manual updates of the
unoccupied duration timer.
• Starting at Release 5.1, updates to Output Controller Modules that contain PID and PID
preprocessor blocks are made even when the module has been user modified:
- Output Controllers utilized with Proportional Outputs are fully upgraded with the latest
logic and all the necessary internal connections.
- Output Controllers utilized with Staged/MSC Outputs are upgraded with the latest
primitives but the connections between the blocks are not made. Instead, the PID primitive
uses the default tuning parameters.
• Starting at Release 5.1, four exponentially weighted moving average (EWMA) parameters are
Working with SCT Release 11.x or Later at Metasys Release 8.x and Later
SCT Release 11.x or later features new functionality to save time by simplifying the configuration
process for sites using the Metasys UI. SCT's most valuable enhancement, Rapid Archive Creation,
uses controller application files and templates to efficiently build site archives in a fraction of the
time from previous releases.
In addition to Rapid Archive Creation, SCT now permits spaces and equipment-only downloads and
auto-discovery of serving relationships for Metasys UI. The Downloading Only Metasys UI Spaces
and Equipment options allows sites to download Metasys UI spaces and equipment information
to your Release 7.0 or later server class device (ADS, ADX, or ADS-Lite) through the Manage Archive
Wizard. This new download feature is not intended to replace a full download to your server;
instead it offers a specific and simplified download for Metasys UI Offline configuration.
Auto-Discovery of Serving Relationships uses a matching algorithm to automatically populate
Serving and Served By columns in the Equipment Discovery window. Enhancements to the Find
and Replace functionality allow you increased control over Equipment Name and Equipment
Descriptions to aid in more accurate auto-discovery matches.
• Graphics+ Release 1.3 is guaranteed to be backward compatible with graphics created using the
Graphics+ Release 1.2 and 1.1. Therefore, customers currently running Release 1.1 or Release 1.2
can upgrade to Release 1.3 without having to manually touch every existing customer graphic.
• Graphics+ Release 1.3 includes performance enhancements when displaying graphics in the Site
Management Portal (SMP) UI. For performance enhancements to take effect, the Site Director
must be at Metasys Release 6.5 or later. Most performance enhancements require no user action.
However, there may be user action required to reduce the size of large dimension images within
graphics that contain large dimension images (using the Library Panel Basic Symbols Image
element). Refer to the Image section of the Graphic Enterprise Library portion of the Graphic
Generation Tool Help (LIT-12011697).
• Metasys UI and Metasys UI Offline Release 2.0 supports viewing Graphics+ graphics. To view
Graphics+ graphics in the Metasys UI, associate your graphics to space or equipment objects
using the SCT, then download the ADS.
Note: The graphics need to be on either the ADS or the devices for the relationship to work
and display correctly.
To view graphics in the Metasys UI Offline, simply associate your graphics to space or equipment
objects, then log in to theMetasys UI Offline.
For more information on Upgrade Considerations at Graphics+ Release 1.3, refer to the Upgrade
Considerations section of the Graphic Generation Tool Installation Instructions (LIT-12011685).
• Release 4.0 controllers are not compatible with 4.1 or later wireless routers and need to be
updated before connecting the wireless router.
LCS85 Compatibility
There are no known issues with the integration of the LCS85 to a Metasys Release 10.0 site.
• This configuration only provides long-term storage of data through the use of the Metasys
Export Utility installed on a computer.
• The NAE45-Lite can be partnered with only other NAE45-Lite devices. Additionally, the
NAE45-Lite requires an ADS-Lite-A Site Director, and both of these are available only in
specific markets.
Figure 4: Multiple NAE System Configuration with ADS or ADX, and Metasys UI
Figure 7 shows at a high level the difference between the unified and split ADX configurations. Split
ADX configurations are supported for 10-, 25-, 50-, or 100-user ADXs. For example, if you require
your database server to be separate from your application servers, you may want to use an ADX
split configuration.
Total engines
2 3 4 5 6 6
(including self for 3 3 5 5 1 1 to 14 5 4 1 to 1,000 1 to 100
NxEs)
Simultaneous 10/25/
SMP users 2 2 4 10 2 5 5 5 50/100 5
7
Dynamic values
100 100 100 100 100 100 100 100 100 100
per graphics
Results displayed
in a global 500 500 500 500 500 2,000 2,000 2,000 2,000 2,000
search
Languages 1 18 18 18 18 18
Objects in entire
3 million/ 750k (for ADX Site Director Only)
system
Objects in device
8 2,500 2,500 5,000 25,000 2,500 Limited by SQL Server storage capacity
Objects within a
300 300 700 700 300 700 700 700 700 700
single folder
Characters in
the name of an 400
object
Characters in the
description of an 64
object
Nesting levels for
7
object creation
Extensions per
10
object
Sets for third-
party BACnet 1,000
states text
Characters for
a third-party
60
BACnet states
text
Members for a
multi-value third-
500
party BACnet
states text
Non-
Simultaneous Limited only by memory capacity
SMP users
SMP user views Limited only by memory capacity
Simultaneous
browsers per 2 (Mix of online, SCT, and Simulation)
client computer
DLLR load Limited only by memory capacity. If you plan to attach a large number of load extensions to a single DLLR object, consider the memory limitation.
extension For load extensions attached to one DLLR object, there is a 64 KB text limit for the list of the Loads fully qualified references. Load Limit = (64 x
1024)/average number of characters per load. 1024 Bytes equals 1 KB. For example, if your DLLR object is configured with Loads that have fully
qualified references that average 100 characters (including dots) in length, then you can support approximately 650 loads (64 x 1024/100) for that
DLLR. If you reach the memory limit, you may need to combine loads. For example, if a site has multiple physical meters, split the meters across
multiple controllers and apply appropriate DLLR loads, if possible. Otherwise, use Interlock or Multiple Command objects to reduce the number of
loads added to the DLLR.
DLLR objects Limited only by memory capacity.
1 Metasys for Validated Environments does not support the 100 user ADX.
Table 13: Maximum Number of Network Engines Supported Based on ADS/ADX (Unified and
Split Configuration) and Server Size
• For Unified ADS refer to Application and Data Server (ADS) System Requirements (5 Users) table.
• For Small, Medium, or Large Unified ADX refer to Extended Application and Data Server System
Requirements (Unified ADX Systems, 10 or 25 Users) table.
• For Small/Medium/Large Split ADX refer to Extended Application and Data Server System
Requirements (Split ADX Systems, 10 or 25 Users) table.
• For Extra Large Unified ADX refer to Extended Application and Data Server System
Requirements (Unified ADX Systems, 50 or 100 Users) table.
• For Extra Large Split ADX refer to Extended Application and Data Server System Requirements
(Split ADX System, 50 or 100 Users) table.
LonWorks devices
5
32 64 127 N/A 255 N/A
Note: The LonWorks integration is only supported on NAE35s,
NAE45s, and NCE25s with the Metasys Release 9.0 software or
earlier. The Release 9.0.7 patch update is not supported for these
LonWorks models; they remain at Release 9.0. However, the
LonWorks integration is supported for NAE55s at Release 10.0.
LonWorks network 1,500 1,500 1,500 N/A 2,000 N/A
variables
Johnson Controls ,,
6 7 8 ,,
6 7 8 ,,
6 7 8 ,,
6 7 8 ,
6 7 200
7
50 50 50 50 200
BACnet/IP devices and
third-party BACnet/IP
devices
Objects 2,500 2,500 2,500 2,500 5,000 10,000
(default)
25,000
(upgrade)
Time on battery backup 1,024 seconds N/A
Notes:
• Alarms and trends from FACs connected to any of these contribute to the overall totals.
SCT Limitations
Table 17: SCT Limitations
• 5 FACs with 6 alarms per hour plus 1 NAE with 30 alarms per hour (Table 18)
• 5 FACs with 200 trend samples per hour plus 1 NAE with 500 trend samples per hour (Table 19)
• 5 FACs with 10 COVs per minute plus 35 FECs with 10 COVs per minute (Table 20)
Table 18: Example 1
For trend creations in the FAC, the use of faster sample intervals of key points provides a more
intuitive troubleshooting interface in a CCT commissioning session via the CCT's trend viewer.
Setting up the trends for local use in CCT does not mean that the same points and sample
intervals have to be utilized in the NxE integration. The trends created in the FAC do not have to be
discovered and used by the NxEs; separate trends extensions can still be added at the NxE for any
points that have FAC based trends created.
For alarm enables in the FAC, the use of the FAC's local event viewer should be taken into
consideration to provide a more intuitive troubleshooting interface during a CCT commissioning
session. The FAC holds the 100 most recent alarms/events in its local memory.
Transfer limitations
Bluetooth and ZigBee are not supported for Transfer to Device (Download) for controllers using
firmware 7.0 or later. NxE Passthru is not supported for Transfer to Device (Download) for
controllers using firmware 7.0 or later when going through an engine at Release 8.1 or earlier. For
further details refer to the Troubleshooting section in the Controller Tool Help (LIT-12011147).
• For improved performance, consider Serial Attached SCSI (SAS) hard drives over Serial AT
Attachment (SATA) hard drives.
• Dell and HP are the preferred computer manufacturers. They offer machines that match the
hardware recommendations listed in this document.
• Do not enable power saving modes on the ADS or ADX computer. Such modes automatically turn
off disk drives and network cards, thereby adversely affecting proper Metasys system operation.
• Remember to obtain Windows operating system Client Access Licenses (CALs) for the total
number of users and devices on your system. Refer to the Network and IT Guidance Technical
Bulletin (LIT-12011279) for more information on CALs.
1 Our computer platform and memory recommendations are not meant to imply that older or slower machines are not
usable. Refer to the Network and IT Guidance Technical Bulletin (LIT-12011279) for more information regarding computer/
server recommendations.
2 In Internet Explorer 11, select the Use Microsoft compatibility lists option, found under Tools > Compatibility View
Settings, to ensure that websites appear and function correctly.
3 In OS X, you cannot view Graphics+ graphics in the Site Management Portal UI. You use the web browser to download
the Launcher application. After you install the Launcher application, you use the Launcher, not the web browser, to log
in to the Site Management Portal (SMP) UI.
4 The Metasys UI does not support Internet Explorer 11 on Windows 10 operating systems. In Internet Explorer 11,
select the Use Microsoft compatibility lists option, found under Tools > Compatibility View Settings, to ensure that
websites appear and function correctly.Metasys UI does not support InPrivate Browsing. To exit InPrivate Browsing,
close the browser window and open a new browser window.
5 Metasys UI does not support incognito mode. To exit incognito mode, click or tap the X icon of the browser window or
tab and then open a new browser window or tab. For more information on incognito mode in Google Chrome, click
here.
6 Metasys UI does not support private browsing. To exit private browsing, click or tap Private in the browser window.
Other web browsers, such as Mozilla® Firefox®, are not officially supported by the UI. However, the Metasys UI may
appear and function appropriately in these web browsers.
Recommended Computer Intel i7 processor latest version with at least four cores or
Platform
1
better
2
2 x 500 GB hard disk (RAID 1) with 40 GB free space after
installation of all prerequisite software and before installation
of ADS software. Configure RAID 1 (mirroring) with disk write-
caching turned on.
Supports:
• SQL Server® 2016 Express with SP1 (64-bit)
• SQL Server® 2014 Express with SP2 (64-bit)
• SQL Server® 2012 Express with SP4 (64-bit)
Note: SQL Server 2012 with SP3 is not an automatic
Windows update. For more information, refer to
https://support.microsoft.com/en-us/kb/2979597.
Windows® 8.1 Pro and Enterprise Editions with Update 1 (64-
bit)
Supports:
• SQL Server® 2016 Express with SP1 (64-bit)
• SQL Server® 2014 Express with SP2 (64-bit)
• SQL Server® 2012 Express with SP4 (64-bit)
Note: SQL Server 2012 with SP3 is not an automatic
Windows update. For more information, refer to
https://support.microsoft.com/en-us/kb/2979597.
Windows® 7 Professional, Enterprise, and Ultimate Editions
with SP1 (64-bit)
Supports:
• SQL Server® 2014 Express with SP2 (64-bit)
• SQL Server® 2012 Express with SP4 (64-bit)
Note: SQL Server 2012 with SP3 is not an automatic
Windows update. For more information, refer to
https://support.microsoft.com/en-us/help/3072779/
sql-server-2012-service-pack-3-release-information.
Supported Operating Systems for Windows® 10 Pro and Enterprise Editions with Creators
Metasys Site Management Portal Update (version 1709 or later) (64-bit)
Client Computer Windows® 8.1 Pro and Enterprise Editions with Update 1 (64-
bit)
Windows® 7 Professional, Enterprise, and Ultimate Editions
with SP1 (64-bit)
Windows® 7 Professional, Enterprise, and Ultimate Editions
with SP1 (64-bit)
Apple® macOS® 10.13 High Sierra
Apple® macOS® 10.12 Sierra
Apple® OS X® 10.11 El Capitan
VMware®
Metasys UI
Additional Software Included CCT software
with the ADS (one license per
SCT software
ADS license)
Export Utility software
Additional Software Included Launcher software, Network Engine images, Summary
with the ADS Software Download Definition Examples, Microsoft .NET Framework (multiple
versions), SQL Server Management Studio, Metasys Database
Manager, Toggletunnel, SNMP Management Information
Base example files (MIBs), Report Viewer 2010 and Report
Viewer 2012.
Optional Hardware Any network or local printer supported by the qualified
Windows operating system
Optional Software Graphic Generation Tool
1 Our computer platform and memory recommendations are not meant to imply that older or slower machines are not
usable. Refer to the Network and IT Guidance Technical Bulletin (LIT-12011279) for more information regarding computer/
server recommendations.
2 For best performance, use Serial Attached SCSI (SAS) hard drives, not Small Computer System Interface (SCSI) hard
drives.
3 For best performance, use the maximum amount of memory that the computer allows.
4 Refer to the Network and IT Guidance Technical Bulletin (LIT-12011279) for specific Microsoft Windows operating system
settings that may be required for your Metasys system configuration.
Recommended Server 2.4 GHz Intel Xeon® 6 core single processor or better
1
Platform 2
2 x 600 GB hard disk (RAID 1) with 40 GB free space after installation
2
of all prerequisite software and before installation of ADS software.
Configure RAID 1 (mirroring) with disk write-caching turned on.
Supports:
• SQL Server® 2016 with SP1 (64-bit)
• SQL Server® 2014 with SP2 (64-bit)
• SQL Server® 2012 with SP4 (64-bit)
Note: SQL Server 2012 with SP3 is not an automatic
Windows update. For more information, refer to https://
support.microsoft.com/en-us/help/3072779/sql-server-2012-
service-pack-3-release-information.
Windows® Server® 2012 (64-bit)
Supports:
• SQL Server® 2016 with SP1 (64-bit)
• SQL Server® 2014 with SP2 (64-bit)
• SQL Server® 2012 with SP4 (64-bit)
Note: SQL Server 2012 with SP3 is not an automatic
Windows update. For more information, refer to https://
support.microsoft.com/en-us/help/3072779/sql-server-2012-
service-pack-3-release-information.
Supported Operating Windows® 10 Pro and Enterprise Editions with Creators Update
Systems for Metasys (version 1709 or later) (64-bit)
Site Management Portal Windows® 8.1 Pro and Enterprise Editions with Update 1 (64-bit)
Client Computer Windows® 7 Professional, Enterprise, and Ultimate Editions with SP1
(64-bit)
Windows® 7 Professional, Enterprise, and Ultimate Editions with SP1
(64-bit)
Apple® macOS® 10.12 Sierra
Apple® OS X® 10.11 El Capitan
5
Export Utility software SCT software
Metasys Database Manager Microsoft .NET Framework Version
software 4.6.1
Launcher software
Note: The Metasys Advanced Reporting System requires an ADX.
The SCT computer must be online and accessible to the ADX at
all times.
Optional Hardware Any network or local printer supported by the qualified Windows
operating system
Optional Software Energy Essentials
1 Our computer platform and memory recommendations are not meant to imply that older or slower machines are not
usable. Refer to the Network and IT Guidance Technical Bulletin (LIT-12011279) for more information regarding computer/
server recommendations.
2 For best performance, use SAS hard drives (not SATA hard drives) that use RAID controllers with write-caching enabled.
3 For best performance, use the maximum amount of memory. An ADX with 16 GB RAM has much greater performance
than an ADX with only 4 GB RAM.
4 Refer to the Network and IT Guidance Technical Bulletin (LIT-12011279) for specific Microsoft Windows operating system
settings that may be required for your Metasys system configuration.
5 SQL Server software is only included with the MS-ADX10SQL product.
For SQL Server software, you must purchase SQL Server software licenses per the guidelines listed
here: SQL Server 2016, SQL Server 2014, and SQL Server 2012.
Notes:
• Metasys Advanced Reporting System and Energy Essentials
must reside on the ADX web/application server.
• Metasys UI must reside on the ADX web/application server.
Database Server
In a split configuration, you cannot install SCT on either the ADX web/
application server computer or the ADX database server computer.
Refer to the System Configuration Tool Catalog Page (LIT-1900198) for
current SCT computer requirements.
Required Minimum 16 GB RAM (web/application server and database server for 10 or 25
Memory
4
user ADX)
Supported Operating Windows® Server® 2016 (64-bit)
5,6
Systems with Supports:
Supported Database • SQL Server® 2016 with SP1 (64-bit)
Software
• SQL Server® 2014 with SP2 (64-bit)
• SQL Server® 2012 with SP4 (64-bit)
Note: SQL Server 2012 with SP3 is not an automatic
Windows update. For more information, refer to https://
support.microsoft.com/en-us/help/3072779/sql-server-2012-
service-pack-3-release-information.
Supports:
• SQL Server® 2016 with SP1 (64-bit)
• SQL Server® 2014 with SP2 (64-bit)
• SQL Server® 2012 with SP4 (64-bit)
Note: SQL Server 2012 with SP3 is not an automatic
Windows update. For more information, refer to https://
support.microsoft.com/en-us/help/3072779/sql-server-2012-
service-pack-3-release-information.
Windows® Server® 2012 (64-bit)
Supports:
• SQL Server® 2016 with SP1 (64-bit)
• SQL Server® 2014 with SP2 (64-bit)
• SQL Server® 2012 with SP4 (64-bit)
Note: SQL Server 2012 with SP3 is not an automatic
Windows update. For more information, refer to https://
support.microsoft.com/en-us/help/3072779/sql-server-2012-
service-pack-3-release-information.
Supported Operating Windows® 10 Pro and Enterprise Editions with Creators Update
Systems for Metasys (version 1709 or later) (64-bit)
Site Management Portal Windows® 8.1 Pro and Enterprise Editions with Update 1 (64-bit)
Client Computer Windows® 7 Professional, Enterprise, and Ultimate Editions with SP1
(64-bit) Windows® 7 Professional, Enterprise, and Ultimate Editions
with SP1 (64-bit) Apple® macOS® 10.12 Sierra
Apple® OS X® 10.11 El Capitan
1 Our computer platform and memory recommendations are not meant to imply that older or slower machines are not
usable. Refer to the Network and IT Guidance Technical Bulletin (LIT-12011279) for more information regarding computer/
server recommendations.
2 For best performance, use SAS hard drives (not SATA hard drives) that use RAID controllers with write caching enabled.
3 ADX prerequisite software includes the Windows operating system and SQL Server software, Windows .NET Framework,
and any other software or service packs required for your ADX configuration.
4 For best performance, use the maximum amount of memory. An ADX with 16 GB RAM has much greater performance
than an ADX with only 4 GB RAM.
5 The web/application and database servers must have the same operating system installed.
6 Refer to the Network and IT Guidance Technical Bulletin (LIT-12011279) for specific Microsoft Windows operating system
settings that may be required for your Metasys system configuration.
7 SQL Server software is only included with the MS-ADX10SQL product.
For SQL Server software, you must purchase SQL Server software licenses per the guidelines listed
here: SQL Server 2016, SQL Server 2014, and SQL Server 2012.
Recommended Server Two processors: 2.4 GHz Intel Xeon® Dual Processors with a
Platform
1
minimum of 8 cores each or better
2
6 x 300 GB 15,000 RPM hard disk (RAID 5) with 50 GB free space after
2
installation of all prerequisite software and before installation of ADS
software. Configure RAID 5 with disk write-caching turned on.
Supports:
• SQL Server® 2016 with SP1 (64-bit)
• SQL Server® 2014 with SP2 (64-bit)
• SQL Server® 2012 with SP4 (64-bit)
Note: SQL Server 2012 with SP3 is not an automatic
Windows update. For more information, refer to https://
support.microsoft.com/en-us/help/3072779/sql-server-2012-
service-pack-3-release-information.
Windows® Server® 2012 (64-bit)
Supports:
• SQL Server® 2016 with SP1 (64-bit)
• SQL Server® 2014 with SP2 (64-bit)
• SQL Server® 2012 with SP4 (64-bit)
Note: SQL Server 2012 with SP3 is not an automatic
Windows update. For more information, refer to https://
support.microsoft.com/en-us/help/3072779/sql-server-2012-
service-pack-3-release-information.
Supported Operating Windows® 10 Pro and Enterprise Editions with Creators Update
Systems for Metasys (version 1709 or later) (64-bit)
Site Management Portal Windows® 8.1 Pro and Enterprise Editions with Update 1 (64-bit)
Client Computer Windows® 7 Professional, Enterprise, and Ultimate Editions with SP1
(64-bit)
Windows® 7 Professional, Enterprise, and Ultimate Editions with SP1
(64-bit)
Apple® macOS® 10.12 Sierra
Apple® OS X® 10.11 El Capitan
Supported Web Browser Windows® Internet Explorer® 11.0.9600.18816 Update version
Software for Metasys 11.0.47 or later
Site Management Portal
Notes:
Client Computers
• In Internet Explorer 11, select the Use Microsoft compatibility
lists option, found under Tools > Compatibility View Settings, to
ensure that websites appear and function correctly.
• Metasys Advanced Reporting System and Energy Essentials support
Internet Explorer 11 on all computer platforms except on Windows
10. On Windows 10 computers, both Internet Explorer 11 and
Microsoft® Edge® version 41 or later.
Apple® Safari® 11 or later
Notes:
1 Our computer platform and memory recommendations are not meant to imply that older or slower machines are not
usable. Refer to the Network and IT Guidance Technical Bulletin (LIT-12011279) for more information regarding computer/
server recommendations.
2 For best performance, use SAS hard drives (not SATA hard drives) that use RAID controllers with write caching enabled.
3 Refer to the Network and IT Guidance Technical Bulletin (LIT-12011279) for specific Microsoft Windows operating system
settings that may be required for your Metasys system configuration.
4 SQL Server software is only included with the MS-ADX50SQL product.
For SQL Server software, you must purchase a SQL Server software licenses per the guidelines
listed here: SQL Server 2016, SQL Server 2014, and SQL Server 2012.
2
6 x 300 GB 15,000 RPM hard disk (RAID 5) with 50 GB free
3
space after installation of all prerequisite software and before
installation of ADS software. Configure RAID 5 with disk write-
caching turned on.
Notes:
• Metasys Advanced Reporting System and Energy
Essentials must reside on the ADX web/application server.
• Metasys UI must reside on the ADX web/application
server.
Database Server
SCT Computer
Supports:
• SQL Server® 2016 with SP1 (64-bit)
• SQL Server® 2014 with SP2 (64-bit)
• SQL Server® 2012 with SP4 (64-bit)
Note: SQL Server 2012 with SP3 is not an automatic
Windows update. For more information, refer to
https://support.microsoft.com/en-us/help/3072779/sql-
server-2012-service-pack-3-release-information.
Windows® Server® 2012 (64-bit)
Supports:
• SQL Server® 2016 with SP1 (64-bit)
• SQL Server® 2014 with SP2 (64-bit)
• SQL Server® 2012 with SP4 (64-bit)
Note: SQL Server 2012 with SP3 is not an automatic
Windows update. For more information, refer to
https://support.microsoft.com/en-us/help/3072779/sql-
server-2012-service-pack-3-release-information.
Supported Operating Systems Windows® 10 Pro and Enterprise Editions with Creators Update
for Metasys Site Management (version 1709 or later) (64-bit)
Portal Client Computer Windows® 8.1 Pro and Enterprise Editions with Update 1 (64-bit)
Windows® 7 Professional, Enterprise, and Ultimate Editions with
SP1 (64-bit)
Windows® 7 Professional, Enterprise, and Ultimate Editions with
SP1 (64-bit)
Apple® macOS® 10.12 Sierra
Apple® OS X® 10.11 El Capitan
Metasys UI
Additional Software Included CCT software Microsoft SQL Server 2012
with the ADX software with SP4
7
1 Our computer platform and memory recommendations are not meant to imply that older or slower machines are not
usable. Refer to the Network and IT Guidance Technical Bulletin (LIT-12011279) for more information regarding computer/
server recommendations.
2 For best performance, use SAS hard drives (not SATA hard drives) that use RAID controllers with write caching enabled.
3 ADX prerequisite software includes the Windows operating system and SQL Server software, Windows .NET Framework,
and any other software or service packs required for your ADX configuration.
4 For best performance, use the maximum amount of memory. An ADX with 32 GB RAM has much greater performance
than an ADX with only 16 GB RAM.
5 The web/application and database servers must have the same operating system installed.
6 Refer to the Network and IT Guidance Technical Bulletin (LIT-12011279) for specific Microsoft Windows operating system
settings that may be required for your Metasys system configuration.
7 SQL Server software is only included with the MS-ADX50SQL product.
For SQL Server software, you must purchase SQL Server software licenses per the guidelines listed
here: SQL Server 2016, SQL Server 2014, and SQL Server 2012.
Note: For information on licensing Microsoft SQL Server, refer to the Microsoft SQL Server
Licensing Guide for the edition of Microsoft SQL Server that you install.
Table 27: SCT System Requirements
Other browsers, such as Mozilla® Firefox®, may also be used but are
not fully supported.
Table 29: Metasys UI and Metasys UI Offline Client Technical Specifications for Computers
Windows 8.1 Pro and Windows 8.1 Enterprise with Update 1 (64-bit)
Notes:
• In Internet Explorer 11 to ensure that websites appear and function
correctly, select the Use Microsoft compatibility lists option, found
under Tools > Compatibility View Settings.
• The Metasys UI and the Metasys UI Offline does not support InPrivate
Browsing. To exit In Private Browsing, close the browser window and
open a new browser window.
Apple® Safari® 11 or later
Note: The Metasys UI and the Metasys UI Offline does not support
Private browsing. To exit Private browsing, click or tap Private in
the browser window.
General Web Browser Support Information:
Notes:
• Other web browsers, such as Mozilla® Firefox®, are not officially
supported by the Metasys UI and the Metasys UI Offline. However,
the Metasys UI and the Metasys UI Offline may appear and function
appropriately in other web browsers that are not officially supported.
• In supported web browsers on tablets and phones, Metasys UI and
Metasys UI Offline does not support the desktop view options. To exit
the desktop view and load the mobile view:
- In Chrome, deselect the Request desktop site option.
- In Safari, close the browser and open the Metasys UI and the
Metasys UI Offline.
• Ensure your web browser has cookies enabled before browsing to
the Metasys UI and the Metasys UI Offline.
• Ensure you have the Enable DOM Storage setting selected on the
client device. For Windows operating systems, go to Internet Options
> Advanced > Security and verify the Enable DOM Storage setting is
selected.
4G Network
Notes:
• The Metasys UI and the Metasys UI Offline may run over a 3G network.
However, browsing to the Metasys UI and the Metasys UI Offline over
3G is not recommended or supported.
• High latency (also called lag or wait time) can cause the Metasys UI
and the Metasys UI Offline to disconnect from the ADS or ADX, or SCT
computer.
• Signal strength impacts the overall performance of the Metasys UI and
the Metasys UI Offline. For the best results, ensure that you have a
strong signal for your wireless connection.
• To avoid high latency, we recommend a network with 20mbps upload
speed.
Recommended Computer Intel® Core® 2 Duo E6700 or better (Intel Core 2 Duo E4300
minimum)
Product Code Number MS-NXE85SW-0 Network Integration Engine Software for 10,000 objects
(new projects only software)
Other browsers, such as Mozilla® Firefox®, may also be used but are
not fully supported.
Supported Virtual Microsoft Hyper-V™, VMWare®
Environments
Network Communication Selectable Network Interface (if computer has multiple network cards,
during NxE85/NIE89/LCS85 installation, select the network card that
was configured for Metasys system use before installation)
Component Description
Product Graphics+ Viewer built into Site Management Portal
(SMP) UI and System Configuration Tool (SCT) UI
Recommended Processor
1 2 3
Intel® Core™ 2 Duo E6700 or better (Intel Core 2 Duo
1
2
3
E4300 minimum)
Memory 4 GB (2 GB minimum)
Client Computer Operating System Windows® 10 Pro and Windows 10 Enterprise (64-bit)
Component Description
Minimum Screen Resolution 1024 x 768 (normal format)
1 For large graphics, rendering the image is CPU intensive. In general, a higher performing CPU with multiple cores is
recommended.
2 Our computer platform and memory recommendations are not meant to imply that older or slower machines are not
usable. Refer to the Network and IT Guidance Technical Bulletin (LIT-12011279) for more information regarding computer/
server recommendations.
3 We recommend client machines browsing to the Site Management Portal (SMP) UI for Graphics+ viewing have a
CPU benchmark rating of approximately 2000. To view your client machine's CPU benchmark rating, go to https://
www.cpubenchmark.net/cpu_list.php.
For more information on hardware and software requirements for the Graphic Generation Tool,
refer to the Graphic Generation Tool Installation Instructions (LIT-12011685).