G300/G330 BARCODE PRINTER

USER MANUAL

User Manual : G300 series

Version : Rev. 1.3
Issue Date : 2013.07.09
P/N : 920-014111-00 1
G300/G330 USER MANUAL

CONTENTS
1 Barcode Printer 001
1.1 Box Content 001
1.2 Getting To Know Your Printer 002

2 Printer Setup 004

2.1 Open The Printer Cover 004
2.2 Open The Printing Mechanism 004
2.3 Loading The Ribbon 005
2.4 Loading The Label Roll 009
2.5 Installing The Label Supply Hub 012
2.6 Connecting The Printer To The Host Computer 013
2.7 Installing The Driver 015

3 Operation Panel 018

3.1 LED Operation Panel 018
3.2 Error Alerts 019
3.3 Label Calibration and Self Test Page 020

4 NetSetting For Ethernet 021

4.1 Installing The NetSetting Software 021
4.2 The Interface of NetSetting 022

5 Maintenance and Adjustment 029

5.1 Cleaning The Print Head 029
5.2 Adjusting The Print Head Pressure 030
5.3 Adjusting The Print Line 031
5.4 Troubleshooting 032

Appendix
Product Specifications
Interface

Contents
Contents
G300/G330 USER MANUAL

FCC COMPLIANCE STATEMENT

FOR AMERICAN USERS
This equipment has been tested and found to comply with the limits for a CLASS A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instructions, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at own expense.

EMS AND EMI COMPLIANCE STATEMENT

FOR EUROPEAN USERS
This equipment has been tested and passed with the requirements relating to electromagnetic
compatibility based on the standards EN 55022:2010 Class A, EN61000-3-2:2006/A2:2009, EN 61000-3-3:2008
and EN 55024:1998/A1:2001/A2:2003, IEC 61000-4-2:2008 series The equipment also tested and passed in
accordance with the European Standard EN55022 for the both Radiated and Conducted emissions limits.

G300 SERIES
TO WHICH THIS DECLARATION RELATES
IS IN CONFORMITY WITH THE FOLLOWING STANDARDS
IEC 60950-1:2005(2nd Edition)+Am 1:2009, GB4943.1-2011 CB9254-2008 (Class A) GB17625.1-2003,
EN 55022:2010 Class A, EN61000-3-2:2006/A2:2009, EN 61000-3-3:2008 and EN 55024:1998/A1:2001/A2:2003,
IEC 61000-4-2:2008 series, CFR 47, Part 15

WARNING
This is a Class A product. In a domestic environment this product may cause radio interference
in which case the user may be required to take adequate measures.

此为Class A产品，在生活环境中，该产品可能造成无线电干扰，在这种情况下，可能需要用户对其干扰采取切实可行
的措施。

Decleration
Declaration
 G300/G330 USER MANUAL

SAFETY INSTRUCTIONS
Please read the following instructions carefully.
1. Keep the equipment away from humidity.
2. Before you connect the equipment to the power outlet, please
check the voltage of the power source.
3. Make sure the printer is off before plugging the power connector
into the power jack.
4. It is recommended that you connect the printer to a surge
protector to prevent possible transient overvoltage damage.
5. Be careful not to get liquid on the equipment to avoid electrical
shock.
6. For safety and warranty reasons, ONLY qualified service personnel
should open the equipment.
7. Do not repair or adjust energized equipment under any
circumstances.

Caution
**** Danger of explosion if battery is incorrectly replaced. Replace only with the equivalent type recommended by
the manufacturer.
**** Dispose of used batteries according to the manufacturer’s instructions.
**** Only use with designated power supply adapter model.
**** Changes or modifications not expressly approved by the party responsible for compliance could void the user's
authority to operate the equipment.

Specifications are subject to change without notice.

Safety instructions
Safety instructions
1 Barcode Printer

1.1 Box Content

Please check that all of the following items are included with your printer.

 G300 Barcode Printer

 Label Supply Module  Ribbon Module  Power Adapter

Label Supply Hub Empty Ribbon Core Power Cord

Label Guide Plates(Set of 2) Ribbon AC Adapter

Label Stock

 CD  G300 Quick Guide

Including QLabel software
and G300 user manual.

G330
G300/

 USB Cable

1
1 Barcode Printer

1.2 Getting To Know Your Printer

Device Overview

 Front View

TOP COVER

LED OPERATION PANEL

FEED BUTTON
LED INDICATOR
COVER OPEN BUTTONS
Release buttons for opening the printer cover

 Rear View

FAN-FOLD LABEL INSERT

Feed slot for continuous labels

SERIAL PORT

POWER SWITCH
ETHERNET PORT
- ON
- OFF USB PORT

POWER SLOT

2
1 Barcode Printer

Open The Printer Cover

LABEL SUPPLY MODULE

- LABEL SUPPLY HUB
- LABEL GUIDE PLATES(Set of 2)

RIBBON REWIND WHEEL

HOLDER OF RIBBON REWIND CORE

RELEASE CATCH(Left)

RELEASE CATCH(Right)

SCREW(Right)
Screw for adjusting the print head pressure

SCREW(Left)
Screw for adjusting the print head pressure

Open The Printing Mechanism

PRINTING MECHANISM
ADJUSTMENT SCREW
Screw for adjusting
the printer line

PRINT HEAD

RIBBON SUPPLY HOLDER OF

WHEEL RIBBON SUPPLY CORE

LABEL GUIDE(Left) LABEL GUIDE(Right)

PLATEN
LABEL SENSOR
3
2 Printer Setup

2.1 Open The Printer Cover

Pressing The Cover Open Buttons

Place the printer on a flat surface. Open the printer cover by pressing the release buttons on both sides of the printer
housing and lift the cover.

Pressing the button

Pressing the button

COVER OPEN BUTTONS
Release buttons for opening the printer cover.

Lift the printer cover backward

2.2 Open The Printing Mechanism

Pressing The Release Catches

Release and lift the printing mechanism.

RELEASE CATCHES Lift the printing mechanism

Pressing

Pressing

4
2 Printer Setup

2.3 Loading The Ribbon

A New Ribbon Module Installation

NEW RIBBON EMPTY RIBBON CORE

1. Attach the ribbon to the empty ribbon core with the adhesive strip at the end of the ribbon.

Notch on left side

Stick on empty ribbon core

2. Wind the ribbon around the empty ribbon core for 2 to 3 circles.

Wind the ribbon around the core

3. A ribbon module is assembled as below.

A NEW RIBBON MODULE

RIBBON SUPPLY

RIBBON REWIND

5
2 Printer Setup

Load The Ribbon On The Printer

For Ribbon Supply Module

RIBBON SUPPLY MODULE

1. Place the right-hand side of ribbon first.

Align the ribbon core

Right side to the holder

HOLDER

Push the ribbon to tighten

the spring of the holder

SPRING OF HOLDER

2. Then place the left-hand side of the ribbon.

Align the notch of the ribbon core to the spoke

Left side
NOTCH OF RIBBON CORE

SPOKE

GEAR

Rotate the gear for alignment

if necessary

6
2 Printer Setup

3. Close the printing mechanism to complete the ribbon supply module loading.

Close the printing mechanism

Load The Ribbon On The Printer

For Ribbon Rewind Module

RIBBON REWIND MODULE

1. Place the right-hand side of empty ribbon core first.

Align the empty ribbon core

to the holder
Right side
HOLDER

Push the empty ribbon core

to tighten the spring of the holder

SPRING OF HOLDER

7
2 Printer Setup

2. Then place the left-hand side of the empty ribbon core.

Left side
Left side
Align the notch of empty ribbon core
to the spoke

NOTCH OF RIBBON CORE

SPOKE

3. Turn the ribbon rewind wheel to tighten the ribbon until it has no wrinkles.

Wind to back

RIBBON REWIND WHEEL

4. Ribbon loading completed.

8
2 Printer Setup

2.4 Loading The Label Roll

A New Label Roll Module Installation

LABEL STOCK LABEL SUPPLY HUB LABEL GUIDE PLATES(Set of 2)

1. Place the label stock on the label supply hub, attach the label guide plates to the label stock holder.

Place on the ribbon hub

2. A label roll module is assembled as below.

A NEW LABEL ROLL MODULE

9
2 Printer Setup

Load The Label Roll Module On The Printer

1. Release the printing mechanism and lift it.

Open the printing mechanism

2. Place the label roll module on the printer.

Place on the printer

3. Pass the label through the printing mechanism.

Through the printing mechanism

10
2 Printer Setup

4. Pass the label through the label guides and adjust the label guide to the label width. The label guide will help to
prevent the label swaying.

Through the label guides

LABEL GUIDES

5. Close the printing mechanism and top cover to complete the label loading.

Close the printing mechanism

11
2 Printer Setup

2.5 Loading The Label Supply Hub

1" Cores

Loading the label supply hub for 1" cores.

1.5" Cores

Loading the label supply hub for 1.5" cores.

12
2 Printer Setup

2.6 Connecting The Printer To The Host Computer

1. Please make sure that the printer is switched off.
2. Connect the power cord to the AC adapter.

POWER CORD

AC ADAPTER

Connect the jack of the power adapter to the printer and connect the plug of the power adapter to the socket
of the wall.

G300 BARCODE PRINTER

POWER ADAPTER

JACK SLOT

THE WALL

PLUG SOCKET

13
2 Printer Setup

3. Connect the USB/parallel cable to the printer and host computer.

G300 BARCODE PRINTER

USB PORT
USB CABLE

PLUG
PLUG

PC

SOCKET

4. Switch on the printer. The LED indicator should now lights up.

LED INDICATOR

Switch on

14
2 Printer Setup

2.7 Installing The Driver

1. Insert the product CD in the CD/DVD drive of the host computer and open the "Seagull Drivers" folder on the CD.
Select the icon for the driver file and click it to start the installation.

2. Follow the instructions on the screen. The Driver Wizard guides you through the installation procedure.
Select "Install printer drivers".

3. Specify your printer model.

Godex G300

15
2 Printer Setup

4. Specify the port used to connect the printer to the host computer.

5. Enter a printer name and assign the appropriate rights.

Godex G300

6. Once the installation is complete, a summary of the printer settings is displayed.

Check whether the printer settings are correct and click "Finish" to start copying the driver files.
Wait until copying is complete, then finish the installation.

Godex G300

Godex G300

16
2 Printer Setup

7. Once the driver installation is complete, the new printer should appear in the "Printers and Faxes" folder.

Godex G300

Godex G300

17
3 Operation Panel

3.1 LED Operation Panel

LED OPERATION PANEL

FEED BUTTON
LED INDICATOR

FEED Button

When you press the FEED button, the printer moves the label to the defined stop position.
If you are using continuous labels, pressing the FEED button will move label stock until you release the button again.
If you are using individual labels, pressing the FEED button will move only one label.
If the label does not stop at the correct position, you need to run the auto-detection function on the label stock, please see Section 3.3 Label

Calibration and Self Test.

LED Indicators

LED Indicator Status Description

Green Standby The printer is ready for operation.

Red, Orange Error The printer has detected an error.

See Section 3-2. Error Alerts.

18
3 Operation Panel

3.2 Error Alerts

In the event of a problem that prevents normal functioning of the printer, you will see an error message on LED
indicators and hear some beep signals. Please refer to below table for the error alerts.

Error Light

Colour

 Red

 Orange
LED OPERATION PANEL

Flashing Frequency

 Fast Flashing

 Slow Flashing

 Light On LED INDICATOR

LED Indicator Status Description Solution

Run the auto-detection function

Unable to detect the paper.
again.

The ribbon or labels are finished. Replace the ribbon or label roll.
Media Error Possible reasons:
The paper feed roller is blocked.
Paper jam.
No gap or black mark could be
detected.

1. To work in thermal transfer mode,

No ribbon is loaded, but thermal load a ribbon.
Settings Error transfer mode is selected as printing
mode. 2. Alternatively, select the direct
thermal printing mode.

The memory is full. The printer also Delete data you no longer need from
prints the message “Memory full”. the printer memory.

Unable to find file. The printer also Use the “~X4” command to print a list
prints the message "Filename cannot of all existing file names. Check
Memory Error
be found". whether the file name is correct.

File name already exists. The printer

Change the name of the file and try
also prints the message "Filename is
storing it on the printer again.
repeated".

Wait for the print head to cool down

The print head temperature is too to operating temperature. The printer
Print Head Error
high. will then switch to standby mode and
the LED will stop flashing.

19
3 Operation Panel

3.3 Label Calibration and Self Test

Label Calibration

The printer can automatically detect and store label height.

That means the host computer does not need to transmit the label height to the printer.

Self Test

Self-test function lets you check whether the printer is functioning normally.
Here is how you run the label size calibration and self test.
1. Check that the label stock is loaded correctly.
2. Switch off the printer.
3. Switch the printer on again, keeping the FEED button pressed. When the LED starts to flash red, release the FEED
button. The printer will now measure the label stock and store the label height.
4. Once the printer has successfully measured the label stock, it will print a self-test label.
The contents of a self-test printout are listed below.

Model & Version G300:GX.XXX

USB ID setting USB S/N:12345678
Serial port setting Serial port:96,N,8,1
MAC address of Ethernet port MAC Addr:xx-xx-xx-xx-xx-xx
IP protocol setting DHCP Enable
IP address of Ethernet port IP xxx.xxx.xxx.xxx
Gateway setting Gateway xxx.xxx.xxx.xxx
Netmask setting Sub-Mask xxx.xxx.xxx.xxx
##################################
Number of DRAM installed 1 DRAM installed
Image buffer size Image buffer size:1500 KB
Number of forms 0000 FORM(S) IN MEMORY
Number of graphics 0000 GRAPHIC(S) IN MEMORY
Number of fonts 000 FONT(S) IN MEMORY
Number of Asian fonts 000 ASIAN FONT(S) IN MEMORY
Number of Databases 000 DATABASE(S) IN MEMORY
Number of Scalable fonts 000 TTF(S) IN MEMORY
Free memory size 4073 KB FREE MEMORY
Speed, Density, Ref. Point, Print direction ^S4 ^H8 ^R000 ~R200
Label width, Form length, Stop position ^W102 ^Q100,3 ^E18
Cutter, Label Dispenser, Mode Option:^D0 ^O0 ^AD
Sensor Setting Reflective AD:1.96 2.84 2.49[0.88_23]
Code Page Code Page:850
Printer is on factory default Default state=Yes

20
4 NetSetting for Ethernet

4.1 Installing The NetSetting software

The NetSetting software is used to manage the network configurations when connecting the printer via Ethernet port.
It is available on product CD or can be downloaded from official website. To install the NetSetting, please follow
below steps.

1. Insert the product CD in the CD/DVD drive of the host computer and open the "Ethernet" folder on the CD.
2. Select the icon for the NetSetting installation file and click it to start the installation.

3. Follow the instructions on the screen. The Setup Wizard guides you through the installation procedure.
4. Specify the “Installation Folder".

5. Click ”Next” to start the installation.

6. Once the installation is completed; you will see the NetSetting icon on your desktop.

21
4 NetSetting for Ethernet

4.2 The Interface of NetSetting

Click the NetSetting icon to start the program; you will see the start page as below. The start page will display the
basic information of connected printer and your PC.

Click the magnifier icon to search the Godex printers which are connected via Ethernet port in you network
environment. Once a connected Godex printer is detected, it will be listed on the start page.

There are six tabs on the top of interface which can configure different types of network settings. But for the data
security reason, you need correct password to enter the configuration pages.

**** The default password is “1111”, you can change the password later from the “IP Setting” tab.

22
4 NetSetting for Ethernet

IP Setting

The IP Setting tab can change the printer name, Port number, Gateway setting and the password for configuring the
printer. You can also set the printer’s IP address ether by DHCP or by Static IP.

You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values.

**** To fully benefit from the NetSetting software, you should be familiar with basic networking principles. Please
contact your network administrator for related network setting information.

23
4 NetSetting for Ethernet

Alert Path Setting

NetSetting will send the alert messages to designated mail account when the error happened on printer. The alert
messages are sent by SMTP (Simple Mail Transfer Protocol) or SNMP (Simple Network Management Protocol).
You can set or change the configurations of SMTP and SNMP on this “Alert Path Setting” tab.

You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values.

24
4 NetSetting for Ethernet

Alert Message Setting

For the alert message notification function, you can decide which error cases need to be sent out to the operator.
Moreover, the alert messages can be set to be sent by SMTP, SNMP or both.

You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values.

25
4 NetSetting for Ethernet

Printer Configuration

Set or change the configurations of connected printer. Most of key settings for the printer operation can be done
by this setting page.

You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values.

26
4 NetSetting for Ethernet

User Command

The “User Command” tab provides a communication interface for operator to control the printer. Input printer
commands in "Input Command" window and press “Send Command” button, the commands will be sent to the
printer.
For some commands that will return response message, the message will be displayed in "Output Message" window.

You can press “Send Command” button to send printer commands via Ethernet port and control the printer
remotely.

27
4 NetSetting for Ethernet

Firmware Download

On “Firmware Download” tab, the current version of printer firmware will be showed on the screen. If you need to
update the printer firmware, just specify the file location of firmware file and press “Start Download Firmware” button.
The printer firmware then can be updated remotely.

BOOT : 1.000a1 F/W : G300 1.000a

In addition to the firmware update, you can press “Recover To Factory Settings” button to restore the printer
configurations back to factory default.

28
5 Maintenance And Adjustment

5.1 Cleaning The Print Head

Dirt on the print head or ribbon, or glue residue from the label stock may result in inadequate print quality. The printer
cover must therefore always be closed during printing. Keeping dirt and dust away from the paper or labels ensures a
good print quality and a longer lifespan of the print head.

Cleaning Steps

Here is how you clean the print head.

1. Switch off the printer.
2. Open the printer cover.
3. Release the printing mechanism and lift it.
4. Remove the ribbon.
5. To remove any label residue or other dirt from the print head (see red arrow), please use a soft lint-free cloth
dipped in alcohol.

To clean the print head

PRINT HEAD

****The print head should be cleaned once a week.

****Please make sure that there are no metal fragments or other hard particles on the soft cloth used to clean the
print head.

29
5 Maintenance And Adjustment

5.2 Adjusting The Print Head Pressure

When printing on special media (with varying material thickness), the print quality may suffer. You will then need to
adjust the print head pressure.

Adjustment Steps

1. Open the printer cover.

2. Remove the ribbon.
3. Use a screw driver and slowly turn the adjustment screws for the print head to increase or reduce the print head
pressure.

Turn the adjustment screws

SCREW(Right)
Screw for adjusting the print head pressure on right side

SCREW(Left)
Screw for adjusting the print head pressure on left side

30
5 Maintenance And Adjustment

5.3 Adjusting The Print Line

When the print line is incorrectly set, the print quality on one side of the medium may suffer.
In such a case, the print line must be adjusted so it is positioned parallel to the paper feed roller.

Adjustment Methods

1. To move the print head in Direction-A as indicated by the red arrow, turn the adjustment screw anticlockwise
(see Arrow-1).
2. To move the print head in Direction-B as indicated by the red arrow, turn the adjustment screw clockwise
(see Arrow-2).

PRINT HEAD

Direction-A

Direction-B

ADJUSTMENT SCREW
Screw for adjusting the printer line

Arrow-1
Arrow-2

Turn the adjustment screw

31
5 Maintenance And Adjustment

5.4 Troubleshooting

Problem Solution

The printer is switched on but the LED ♦ Check the power supply.
does not light up. Please see the Section 2.6

♦ Check the software settings (driver settings) or command codes.

The LED lights up red and printing is ♦ Look for the error alert in the table in Section 3.2. Error Alerts.
interrupted. ♦ Check whether the print mechanism is closed correctly.
Please see the Section 3.2

♦ Please make sure that the label stock is loaded the right way up
The label stock passes through the printer and that it is suitable material.
but no image is printed. ♦ Choose the correct printer driver.
♦ Choose the correct label stock and a suitable printing mode.

♦ Clear the paper jam. Remove any label material left on the
thermal print head and clean the print head using a soft lint-free
The label stock jams during printing. cloth dipped in alcohol.
Please see the Section 5.1

♦ Check whether any label material or ribbon is stuck to the thermal

print head.

There is no printed image on some parts ♦ Check for errors in the application software.
of the label. ♦ Check whether the starting position has been set incorrectly.
♦ Check the ribbon for wrinkles.

♦ Check the thermal print head for dust or other dirt.

There is no printed image on part of the ♦ Use the internal “~T” command to check whether the thermal print
label or the image is blurred. head will carry out a complete print job.
♦ Check the quality of the print medium.

♦ Check whether there is paper or dust covering the sensor.

The printed image is positioned
♦ Check whether the label stock is suitable. Contact your supplier.
incorrectly.
♦ Check the paper guide settings.

♦ Check the label height setting.

♦ Check whether there is dust covering the sensor.
A label is missed out during printing.
♦ Run the auto-detection function.
Please see the Section 3.3

♦ Check the darkness setting.

The printed image is blurred. ♦ Check the thermal print head for dust or dirt.
Please see the Section 5.1
♦ Check if the ribbon is suitable for label stock.

**** If any problems occur that are not described here, please contact your dealer.

32
 G300/G330 USER MANUAL

APPENDIX
PRODUCT SPENIFICATIONS

Model G300 G330

Print Method Thermal Transfer/Direct Thermal
Resolution 203dpi(8dots/mm) 300dpi(12dots/mm)
Print Speed 4IPS(102mm/s) 3IPS(76.2 mm/s)
Print Width 4.25”(108mm) 4.16”(105.7mm)
Print Length Min. 0.16”(4mm)**; Max. 68”(1727mm) Min. 0.16”(4 mm)**; Max. 30”(762mm)
Processor 32 Bit RISC CPU
Memory Flash 8MB Flash(4MB for user storage)
SDRAM 16MB SDRAM
Fixed transmissive sensor
Sensor Type
Reflective sensor, central aligned
Continuous form, gap labels, black mark sensing, and punched hole; label length set
Types
by auto sensing or programming
Width 1“(25.4mm)Min.-4.64“(118mm)Max.
Media
Thickness 0.003”(0.06mm)Min.-0.008”(0.20mm)Max.
Label Roll Diameter Max. 5”(127mm)
Core Diameter 1”, 1.5”(25.4mm, 38.1mm)
Types Wax, wax/resin, resin
Length 360”(110m)
Ribbon Width 1.18”Min-4.33”(30mm-110mm)Max
Ribbon Roll Diameter 1.57“(40mm)
Core Diameter 0.5”(12.7mm)
Printer Language EZPL, GEPL, GZPL auto switch
Label Design Software GoLabel (for EZPL only)
Software Driver Windows 2000, XP, Vista, 7, Windows Server 2003&2008
DLL Windows 2000, XP and Vista
6, 8, 10, 12, 14, 18, 24, 30, 16X26 and OCR A&B
Bitmap Fonts Bitmap fonts 90°, 180°, 270° rotatable, single characters 90°, 180°, 270° rotatable
Resident Fonts
Bitmap fonts 8 times expandable in horizontal and vertical directions
Scalable Fonts 90°, 180°, 270° rotatable
Bitmap Fonts Bitmap fonts 90°, 180°, 270° rotatable, single characters 90°, 180°, 270° rotatable
Asian fonts 90°, 180°, 270° rotatable and 8 times expandable in horizontal and vertical
Download Fonts Asian Fonts
directions
Scalable Fonts Scalable fonts 90°, 180°, 270° rotatable
Code 39, Code 93, EAN 8/13(add on 2 & 5), UPC A/E(add on 2&5), I 2 of 5&I 2 of 5 with
Shipping Bearer Bars, Codabar, Code 128(subset A, B, C), EAN 128, RPS 128, UCC 128,
1-D Bar codes
UCC/EAN-128 K-Mart, Random Weight, Post NET, ITF 14, China Postal Code, HIBC, MSI,
Barcodes
Plessey, Telepen, FIM and GS1 DataBar
PDF417, Datamatrix code, MaxiCode, QR code, Micro PDF417, Micro QR code and
2-D Bar codes
Aztec code
CODEPAGE 437, 850, 851, 852, 855, 857, 860, 861, 862, 863, 865, 866, 869, 737
Code Pages WINDOWS 1250, 1251, 1252, 1253, 1254, 1255, 1257
Unicode UTF8, UTF16
Resident graphic file types are BMP and PCX, other graphic formats are
Graphics
downloadable from the software
USB Device (B-Type) USB Device (B-Type)
RS-232 (DB-9) USB Device (B-Type) RS-232 (DB-9) USB Device (B-Type)
Interfaces IEEE 802.3 10 Parallel port IEEE 802.3 10 Parallel port
100Base-Tx 100Base-Tx
Ethernet port (RJ-45) Ethernet port (RJ-45)
One Tri-color LED: Power(Green, Orange and Red)
Control Panel
Function Key: FEED
Power Auto Switching 100-240VAC, 50-60Hz

33
Appendix
 G300/G330 USER MANUAL

APPENDIX
PRODUCT SPENIFICATIONS

Model G300 G330

Operation Temperature 41°F to 104°F(5°C to 40°C)
Environment
Storage Temperature -4°F to 122°F (-20°C to 50°C)
Operation 30-85%, non-condensing
Humidity
Storage 10-90%, non-condensing
Agency Approvals CE(EMC), FCC Class A, CB and CCC
Length 10”(254mm)
Dimension Height 6.7”(170mm)
Width 8.8”(224mm)
Weight 5.5 lbs (2.5Kg) ,excluding consumables
USB Device + Parallel interfaces(factory install)
Options External label roll holder for 10”(250mm) O.D. label rolls
External label rewinder

* Specifications are subject to change without notice. All company and/or product names are trademarks and/or
registered trademarks of their respective owners.
** Minimum print height and maximum print speed specification compliance can be dependent on non-standard
material variables such as label type, thickness, spacing, liner construction, etc. Godex is pleased to test
non-standard materials for minimum print height and maximum print speed capability.

34
Appendix
 G300/G330 USER MANUAL

APPENDIX
INTERFACE

Pinout Description

 USB
Connector Type : Type B
Pin NO. 1 2 3 4
Function VBUS D- D+ GND

 Serial Port
Default settings： Baud rate 9600, no parity, 8 data bits, 1 stop bit, XON/XOFF
protocol and RTS/CTS
RS232 Housing(9-pin to 9-pin)
DB9 Socket DB9 Plug
- 1 1 +5V, max 500mA
RXD 2 2 TXD
TXD 3 3 RXD
DTR 4 4 N/C
GND 5 5 GND
DSR 6 6 RTS
RTS 7 7 CTS
CTS 8 8 RTS
RI 9 9 N/C
Computer Printer

 Parallel Port
Factory option

Handshaking : DSTB is sent to the printer, BUSY to the host computer.

Interface Cable : Parallel cable compatible with IBM computers.
Pinout : See below.

Pin NO. Function Transmitter

1 /Strobe host / printer
2-9 Data 0-7 host
10 /Acknowledge printer
11 Busy printer
12 /Paper empty printer
13 /Select printer
14 /Auto-Linefeed host / printer
15 N/C
16 Signal Gnd
17 Chasis Gnd
18 +5V,max 500mA
19-30 Signal Gnd host
31 /Initialize host / printer
32 /Error printer
33 Signal Ground
34-35 N/C
36 /Select-in host / printer

****The total current to the serial port may not exceed 500mA.

35
Appendix