CITIBANK BERHAD

PRODUCT DISCLOSURE SHEET

Citi Quick Cash
Read this Product Disclosure Sheet before you decide to take up the (formerly known as
Citi Quick Cash. Seek clarification from your institution if you do not Dial-For-Cash)
understand any part of this document or the terms and conditions
Dec 1, 2019

1. What is Citi Quick Cash?

Citi Quick Cash (formerly known as Dial-For-Cash) is a cash advance facility, which allows you to obtain
cash advance from your credit card. The cash advance applied for will be disbursed to your choice of
current or savings account in your name with Citibank or other banks. Repayment of Citi Quick Cash
amount is through equal monthly instalments.

2. What do I get from this product?

You will be able to enjoy cash advance at your own disposal. The cash advance amount applied for
under the Citi Quick Cash; subject to Citibank’s discretion, will be obtained through your Card credit
limit. The cash will be disbursed to your choice of current or savings account in your name with Citibank
or other banks within 7 working days from the date of application approval.
After the approval of the Citi Quick Cash, you will be charged with non-refundable cash advance fee
(see Clause 4) and the interest rate agreed upon at the date of approval throughout the tenure
regardless of any subsequent revisions to the Citi Quick Cash interest rates offered.

Effective interest rate (%) Equivalent flat interest rate (%) Tenure (months)

Up to 17.9% p.a. Up to 10.57% p.a. depending on the 6, 9, 12, 18, 24, 30, 36,
effective interest rate & tenure applied for 48 or 60 months

Effective Interest Rate is calculated based on monthly reducing balance repayment method whereby as
the original loan sum is repaid; the interest per month reduces progressively across the tenure of the
loan.

The minimum Citi Quick Cash amount is RM1,000 and the maximum amount will be subject to your
available credit limit and Citibank’s discretion.

3. What are my monthly obligations?

You are prohibited from using your Citi Quick Cash for subscription into or purchase of any Citi
investment products, including insurance products distributed by Citibank Berhad; If any funds
from your Citi Quick Cash have been used for purposes as prohibited above, Citibank shall be entitled
to do all acts and things deem necessary to comply with the Bank’s rules and regulations, including but
not limited to liquidating your holdings of Citibank investment products. You would have to bear all
costs and expenses Citibank incur as a result thereof.

The Citi Quick Cash monthly interest amount will be calculated from the date of approval using a
monthly reducing balance repayment method. For the avoidance of doubt, prior to 1 st Dec 2019, for
Citi Quick Cash with effective interest rate of more than 0%, the first month’s interest will be calculated
based on the effective interest rate and pro-rated on a 360 days basis from the approval date to the
next immediate statement cycle date and will be reflected (together with any fees or charges) in the
next immediate monthly statement. Starting from 1st Dec 2019, the first month’s interest will be
calculated based on the effective interest rate and pro-rated on a 365 days and on a 366 days basis in
a leap year from the approval date to the next immediate statement cycle date and will be reflected
(together with any fees or charges) in the next immediate monthly statement.

The subsequent monthly instalment calculation remains the same where it shall be a fixed amount and
consists of both principal and interest where the interest component of each monthly instalment is
computed by: Effective interest rate x outstanding principal amount ÷ 12 [months].
For Citi Quick Cash with effective interest rate of 0%, there will be no interest component in the monthly
repayment. The principal repayment will commenced in the next immediate monthly statement.
The Citi Quick Cash monthly instalment amount is fixed. Any pre-payment or excess payment will not
reduce the Outstanding Principal or the subsequent Citi Quick Cash monthly instalment and will only be
treated by the Bank as advance payment.

You will not be entitled to any reward points and/or cash rebates from the Citi Quick Cash.
Illustration of the monthly repayment calculation:
Customer applies for a Citi Quick Cash Amount of RM8,000 for a 12-month tenure with a corresponding
effective interest rate of 17.9% per annum on 15th August 2019. Based on the example above, the Citi
Quick Cash monthly instalment payable over 12 months will be RM733.06 and the total repayment
amount at the end of 12 months will be RM8,855.56.
A simple illustration on the monthly principal deduction as well as interest charged is as follows:
Citi Quick Cash Citi Quick Cash
Outstanding Principal
Month Monthly Instalment Interest Payable
Principal (RM) Repayment (RM)
(RM) (RM)
0 8,000.00 58.85 58.85* -
1 8,000.00 733.06 119.33* 613.73
2 7,386.27 733.06 110.18 622.88
3 6,763.39 733.06 100.89 632.17
4 6,131.22 733.06 91.46 641.60
5 5,489.62 733.06 81.89 651.17
6 4,838.45 733.06 72.17 660.89
7 4,177.56 733.06 62.32 670.74
8 3,506.82 733.06 52.31 680.75
9 2,826.07 733.06 42.16 690.90
10 2,135.16 733.06 31.85 701.21
11 1,433.95 733.06 21.39 711.67
12 722.29 733.06 10.77 722.29
Total 8,855.56 855.56 8,000.00

*Example: Statement cycle falls on the 30th of the month and your Citi Quick Cash was approved on 15th
of the month.
Prior 1st Dec 2019, interest payable for the first month’s instalment will be pro-rated calculated based
on:
15/360 x 17.9% x RM8,000 = RM59.67
 Starting from 1st Dec 2019, interest payable for the first month’s instalment will be pro-rated calculated
based on:
15/365 x 17.9% x RM8,000 = RM58.85

During the Citi Quick Cash Tenure, the Citi Quick Cash Amount together with Citi Quick Cash Interest
will be billed in equal monthly instalments.

Date of approval:
15 August 2019 Pro-rated

Statement date: Statement date:

30 August 2019 30 September 2019

Based on the above illustration, the interest charged from the date of the Citi Quick Cash approval (15th
August 2019) and the 1st statement date (30th August 2019) will be pro-rated from the date of approval
to the 1st statement date. The interest charged from 31st August 2019 to 30th September 2019 will be
computed for the based on:
1/12 x 17.9% x RM8,000 = RM119.33
For Citi Quick Cash with effective interest rate of 0%, there will be no interest component in the monthly
repayment. The principal repayment will commenced in the next immediate monthly statement.

4. What are the fees and charges I have to pay?

A non-refundable cash advance fee of the Citi Quick Cash Amount (or such other amount as may be
determined by Citibank for each Citi Quick Cash application) will be debited from your Credit Card
account. For the applicable cash advance fee, please see the applicable fees and charges at
http://www.citibank.com.my

5. What if I fail to fulfill my payment obligations?

Citi Quick Cash monthly instalment forms part of the calculation towards Minimum Monthly Payment. If
the Citi Quick Cash monthly instalment is not paid or not paid in full by the Payment Due Date, the
Minimum Monthly Payment will be deemed as unpaid/partially paid or paid after the Payment Due
Date and the Bank reserves the right impose such fees (including finance charges) and/or late
payment charges.

If you fail to pay your Citi Quick Cash monthly instalment(s) due in full for 3 consecutive months or
more, all monies due and owing under the Citi Quick Cash, comprising of the total outstanding Citi
Quick Cash monthly instalment and the total unbilled principal of the Citi Quick Cash together with the
applicable finance charge under the Citi Quick Cash will be due and payable, which we will be entitled
to demand from you in full.
6. What if I fully settle the Citi Quick Cash before its maturity?
Subject to Citibank’s approval, you may at any time cancel your Citi Quick Cash or elect for early
settlement of the Citi Quick Cash Amount. Upon such cancellation or early termination, you are required
to pay Citibank 5% of the total outstanding principal under the Citi Quick Cash together with the
total outstanding principal under the Citi Quick Cash for such early termination or cancellation.

7. What are the major risks involved?

 Please refer to no. 5 for failure to fulfill payment obligations
 If you have any problems paying your Citi Quick Cash, contact us early to discuss repayment
alternatives.

8. What do I need to do if there are changes to my contact details?

It is important that you inform us of any change in your contact details to ensure that all correspondences
reach you in a timely manner.
Please call Citiphone at 03-2383 0000 (Kuala Lumpur), 04-296 0000 (Penang), 07- 268 0000 (Johor
Bahru), or 1800 82 1010 (Sabah & Sarawak) if you need to change your contact details.

9. Where can I get further information?

Call Citiphone at 03-2383 0000 (Kuala Lumpur), 04-296 0000 (Penang), 07- 268 0000 (Johor Bahru),
or 1800 82 1010 (Sabah & Sarawak) to request for more information on Citi Quick Cash
OR
For full terms and conditions, visit our Citibank homepage at http://www.citibank.com.my
OR
For assistance and redress:
You may contact us if you wish to complain on the products or services provided by us or if you have
difficulties in making repayments. You should contact us earliest possible to discuss repayment
alternatives.

Tel:  03-2383 0000 (KL)

 04-296 0000 (Penang)
 07-268 0000 (JB)
 1800-82-1010 (Sabah & Sarawak)
Fax: 03-2383 6666

E-mail: malaysia.customer.service@citi.com

Alternatively, you may seek the services of Agensi Kaunseling dan Pengurusan Kredit (AKPK), an
agency established by Bank Negara Malaysia to provide free services on money management, credit
counseling and debt restructuring for individuals.
In addition, Bank Negara Malaysia (BNM) has introduced POWER! Pengurusan Wang Ringgit Anda
program. This program provides useful information to encourage prudent money management and
financial discipline. For more information or to register for the program, log on to www.akpk.org.my or
call 03-2616 7766.
If your query or complaint is not satisfactorily resolved by us, you may contact Bank Negara Malaysia
LINK or TELELINK at:
 Block D, Bank Negara Malaysia

Address: Jalan Dato’ Onn

50480 Kuala Lumpur.

Tel:
1-300-88-5465
Fax:
03-21741515
E-mail:
bnmtelelink@bnm.gov.my

10. Other services available on your credit card

Balance Transfer, Balance Transfer via Instalment, Citi PayLite, Citi FlexiBill and Cash Advance.

IMPORTANT NOTE: LEGAL ACTION MAY BE TAKEN AGAINST YOU IF YOU DO NOT KEEP UP
REPAYMENTS ON YOUR QUICK CASH OUTSTANDING BALANCES.

Citi’s Privacy Notice

Keeping personal data of individuals secure is a top priority for all of us at Citi. Please visit us at
www.Citibank.com.my/privacyEng to view our Notice and Choice Principle Statement where we seek to
outline how we intend to deliver all the rights and protections that you are entitled to in respect of your
personal data.

In addition, in the course of your banking relationships with Citi, personal data of individual third parties
such as your mandates, authorised signatories, shareholders, directors, guarantors and parties that have
provided security to secure your obligations to Citi, may have been provided to us as well. Please inform
all such third parties to visit us at the above web link to view our Notice and Choice Principle Statement.

The information provided in this Product Disclosure Sheet is valid as at 12/1/2019.