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RIZAL TECHNOLOGICAL UNIVERSITY

Cities of Mandaluyong and Pasig

HR-ELEC101
Events Management

Student Name
Section
Schedule
Program BSBA Human Resources Development Management
College College of Business and Entrepreneurial Technology
Professor
Module Duration

1ST SEMESTER I 2020 - 2021


RIZAL TECHNOLOGICAL UNIVERSITY
Cities of Mandaluyong and Pasig

SESSION NO. / WEEK NO. 1

MODULE NO. 1: Principles of Events Management

Topics covered in this module includes:


1. Pre-event Planning
2. Determining and Acquiring the Security Workforce
3. Communications and Communication Technology
4. Surveillance and Observation
5. Fire/EMS/Medical Care and Emergency Response
6. Physical Facilities Inspection
7. Process of Risk Management
8. Crisis Management
9. Leadership and Participant Management
10. Task Management
11. Managing Temporary and Diverse Teams

Overview

Proper event safety and security must be tailored to each specific event and
potential exposure. This loss control alert provides a framework to support safety and
security planning by offering a series of topic-specific questions. Answers to these
questions will assist in crafting an effective safety and security plan. It is not a
comprehensive list of everything that must be considered. Some events, by their very
size and nature will require additional safety and security measures beyond what is
discussed here. You are encouraged to seek additional information and professional
resources.

HR-ELEC101: Events Management 2


RIZAL TECHNOLOGICAL UNIVERSITY
Cities of Mandaluyong and Pasig

Study Guide

How the learners will complete the module:

• Participation in the introductory discussion via Google Meet/Zoom


• Modular integration and assessment activities
• Completion of case studies
• Accomplishment of the final assessment exam.

This module is divided into these parts:

• Overview
• Learning Outcomes
• Topic Presentation
• Guided Exercises/Learning Activities
• Assessment

Learning Outcomes

At the end of this module, the learner will be able to:


1. Know the definition, need and importance of events
2. Discuss the term event management
3. Identify the steps involved in event management procedures
4. Explain the concept of an event
5. Know and tell the size of an event
6. Understand Event Management, its history and background, its categories
and types and its roles in the society.
7. Differentiate Event Management from Event Planning and Project
Management
8. Assess the feasibility of managing an event

9. Know how to design an Event Plan.

HR-ELEC101: Events Management 3


RIZAL TECHNOLOGICAL UNIVERSITY
Cities of Mandaluyong and Pasig

Topic Presentation

EVENTS Acronym
E – Entertainment (Events include entertainment with fun, games and information)
V – Venue (Place for conducting the event successfully)
E – Equipment (Technical and non-technical equipment, used to run the show
successfully)
N – News (News about a new product, movie, activity or offer)
T – Team (Event involves integrated effort of individuals)
S – Strategy (Various strategies used like financial, marketing, technical and human
resources strategy)

What is Events Management?


Event management is an application of project management to the creation
development and execution of events. It is the planning and management of an event
or activity. It involves studying the intricacies of the brand, identifying the target
audience, devising the event concept, planning the logistics and coordinating the
technical aspects before actually executing the moralities of the proposed event.
Event management requires strong organizational communication, negotiation,
budgeting and creative skills.

Business Event Management is the practice of incorporating business logic into


labelling events, communicating events and managing events. It requires a profound
interaction and cooperation among business stake holders, customers, as well as IT
and management professionals when designing, implementing and maintaining
processes.

Concept of Event Management


The concept of event management is all about applying project management to the
creation and development of festivals, events and conferences. It focuses on
studying the intricacies of the brand, recognizing the target audience, devising the
event concept, planning the logistics and coordinating the technical aspects prior to

HR-ELEC101: Events Management 4


RIZAL TECHNOLOGICAL UNIVERSITY
Cities of Mandaluyong and Pasig

actually executing the modalities of the proposed event. Post-event analysis and
ensuring a return on investment have become chief drivers for the event industry.

Historical Perspective

During the Victorian Period “expert advice” was given by the “Dancing Master.” This
individual would be employed to provide the festivities with style and elegance. The
Greek or Roman Gladiator Games would employ large numbers of individuals who
would take months to plan the many details of the various games and entertainment.

Event management is the application of project management to the creation and


development of large scale events such as festivals, conferences, ceremonies,
formal parties, concerts, or conventions. It involves studying the brand, identifying the
target audience, devising the event concept, and coordinating the technical aspects
before actually launching the event.

The process of planning and coordinating the event is usually referred to as event
planning and which can include budgeting, scheduling, site selection, acquiring
necessary permits, coordinating transportation and parking, arranging for speakers or
entertainers, arranging decor, event security, catering, coordinating with third party
vendors, and emergency plans.

The events industry now includes events of all sizes from the Olympics down to
business breakfast meetings. Many industries, charitable organizations, and interest
groups hold events in order to market themselves, build business relationships, raise
money, or celebrate achievement.

Nature and Scope of Events Management


Event management demands a lot of hard work and efforts to get the client base for
the events. Event management is a process of organizing a focused and professional
event, for a particular target audience. Event management is the most profound form
of advertising and marketing which is full of glamorous and thrilling profession now
days. Planning is one of the most important elements of event management you can
say or is planning an event in itself. It gives benefits to event managers by event
advertising, it promotes the publicity of event. It gives benefits to advertising
companies through communicating source with the public, introduction of new
products to public. Event management provides a wide variety of career that could be

HR-ELEC101: Events Management 5


RIZAL TECHNOLOGICAL UNIVERSITY
Cities of Mandaluyong and Pasig

anything from concerts, product launches, conferences, promotions, press


conferences, jubilee celebrations and farewells to television-based events, fashion
shows, wedding or parties. The event management industry is characterized by the
presence of a small number of dominant large players and a greater number of
smaller outfits. Unfortunately, the industry is too young to offer a predetermined
career path.

Events are great ways to educate your community, grow your local
movement, and influence decision-makers. In this, about public events primarily,
such as rallies, concerts, walks, and forums, though many of the same concepts
apply whether you’re hosting a house party, or a march.

The Roles of Events in Society

Social

The social element of events provides an opportunity for individuals to interact,


develop tradition, strengthen and bond the community, create a community identity,
increase awareness of diverse cultural environments, in-still pride and patriotism.

Political

Political events signify and demonstrate power and popularity, provide a forum for
civic celebrations, to acknowledge accomplishments, to reinforce traditions, influence
public opinion and perception.

Economic

Events play a role in the financial success of a community by providing employment,


the creation of legacies, attracting tourists, influencing spending and providing
charities with fundraising means.

What is an Event?
There were several definitions for an event:

1. An event is a general term indicating the coming together of a number people


in place, to confer or carry out a particular activity.

HR-ELEC101: Events Management 6


RIZAL TECHNOLOGICAL UNIVERSITY
Cities of Mandaluyong and Pasig

2. Event can refer to a phenomenon, any observable occurrence, or an


extraordinary occurrence.
3. Events as occurrences designed to communicate particular messages to
target audiences. – (Philip Kotler)

Events can also be defined as something noteworthy that happens according to a set
plan involving networking of a multimedia package thereby achieving the client’s
objective and justifying their need of associating with events.
Event Management is the process of analyzing, planning, marketing, producing and
evaluating an event. It is a different way of promoting a product, service or idea. If an
event is managed efficiently and effectively, it can be used as a very powerful
promotional tool to launch or market a product or service. Events Management
requires certain core values to be deployed to every element, process and decision
to justify professional approach and achieve effective and efficient results. The
process of planning and coordinating the event is usually referred to as event
planning and which can include budgeting, scheduling, site selection, acquiring
necessary permits, coordinating transportation and parking, arranging for speakers or
entertainers, arranging decor, event security, catering, coordinating with third party
vendors, and emergency plans. The events industry now includes events of all sizes
from the Olympics down to business breakfast meetings. Many industries, charitable
organizations, and interest groups hold events in order to market themselves, build
business relationships, raise money, or celebrate achievement.

Importance of Events
The purpose of the event should drive all the planning.

Example: if you were running a conference for financial planners there could be two
quite different purposes:

1. To facilitate an exchange of information, bringing participants up-to-date with


the latest changes in financial planning software products.

2. To achieve a memorable out-of-body experience for financial planners in


order to develop a positive association with a new software product.

HR-ELEC101: Events Management 7


RIZAL TECHNOLOGICAL UNIVERSITY
Cities of Mandaluyong and Pasig

Four Categories of Events

1. Leisure Events

Leisure event management is an interesting and diverse field. It involves managing


facilities like sports grounds, recreation centers, parks and entertainment venues.
Also, it can involve managing a celebration or festival, sporting contest or concert.

2. Cultural Events

Often, cultural events are meant to enrich the cultural standing of the city in which
they are held. Cultural events teams create unique festivals, memorable outdoor
spectacles, accessible entertainment and unexpected arts. Often, these teams work
alongside local government authorities. Every year, they will plan innovative cultural
programs and events, and advertise and oversee them from start to finish.

3. Personal Events

Invariably, it takes a lot of time, effort and dedication to organize a personal event.
With catering arrangements, types of menus, guest lists, booking the venue and
designing the décor, there are countless details that have to be scheduled and
coordinated. In the past, personal events management companies only dealt with
indoor events. However, nowadays, these companies manage outdoor events as
well.

4. Organizational Events

Organizational events can include political, charitable and commercial events, as well
as sales events, such as product launches, etc. A company that hosts an all-day
event for several thousand people will require catering, entertainment and
accommodation arranging for all the guests. Event staff will need to be recruited, a
room to host the event will have to be chosen, seating arrangements will need to be
determined and obviously, an event budget has to be established. An organizational
events management company will have expertise in all of these areas.

Six Types of Corporate Events


Corporate event planners have to connect the dots between specific business
objectives and event types. Trying to sort out what types of events are best for

HR-ELEC101: Events Management 8


RIZAL TECHNOLOGICAL UNIVERSITY
Cities of Mandaluyong and Pasig

achieving your organization’s unique goals can be challenging since there are so
many options to choose from. 

!1. Conferences

A conference is a large event (attendance numbers are typically in the hundreds or


thousands) focused on a central theme or industry that is typically held over multiple
days. Event activities for this event type include speakers, exhibitions, contests, and
networking opportunities as well as more recreational get-togethers pre- and post-
conference. 

Best for these business goals: Raise product or brand awareness, increase sales,
position company as an expert 

Ideal venues for this event type: Conference and convention centers 

Strategic layouts for this event type: Any floor plan that is spacious, takes
sightlines into account, and keeps attendees as close to speakers as possible will do
well at a conference. Try auditorium-style seating to keep the attention on the stage
or banquet style to facilitate breakout groups. 

Real-world example: TechCrunch Disrupt is an annual conference geared towards


connecting startups with investors and educating attendees on the latest trends in
technology. Their speaker lineup includes some heavy hitters. These partnerships
help them secure their image as a top resource for the most cutting-edge tech news
and innovations. 

2. Trade Shows

Trade shows bring together tons of like-minded brands under the umbrella of one
major theme. This interactive event type relies on exhibition booths and interesting
partners to create memorable experiences for their audience. 

Best for these business goals: Showcase a variety of products both old and new,
connect face to face with your audience, supercharge lead generation, build
sales/marketing contact lists

Ideal venues for this event type: Conference and convention centers, auditoriums,
universities

Strategic layouts for this event type: Grid layouts help organize booths into aisles
for greater efficiency of space as well as grouping brands into relevant categories. It

HR-ELEC101: Events Management 9


RIZAL TECHNOLOGICAL UNIVERSITY
Cities of Mandaluyong and Pasig

helps your audience plan out which booths they want to target as well as discover
new brands nearby that may also appeal to their interests. 

Real-world example: Natural Products Expo West offers multi-city trade shows


featuring hundreds of organic and healthy products. In addition to sampling various
foods, beauty products, and supplements, attendees enjoy discovering hot new
brands to love. They also offer plenty of educational opportunities (in the form of
printed materials, videos, newsletters, and dedicated booths) on causes their guests
care most about. 

3. Seminars

On the surface, seminars are a lot like conferences. The biggest difference is that
seminars are entirely dedicated to instruction and training. Because they’re academic
in nature, it makes sense why they’re often done as a series and involve smaller
groups than their more massive and diverse event type counterparts. 

Best for these business goals: Product training, employee training, certifications or


courses, develop or strengthen long term customer loyalty

Ideal venues for this event type: Classrooms, board rooms, small to medium size
multifunction spaces

Strategic layouts for this event type: Classroom style layouts and conference-style
tables help attendees learn as a group while also giving them space to break off into
partners or discussion sections as needed. 

Real-world example: The Academy of Business Leadership holds multiple one-day


seminars called “Got Big Dreams?”. Attendees include 8th graders to college
sophomores who have big dreams that typically involve some level of
entrepreneurship. Guest lecturers lead them through a variety of exercises and
discussions that help them flesh out their ideas as well as actionable next steps for
starting their own businesses. 

!4. Corporate off-sites & executive meetings

Corporate off-sites and executive meetings are face-to-face events that often involve
high level employees and/or key business partners. Companies use this type of
event for lots of reasons but it’s up to the event planner to set them up for success
through clear agendas, creative environments, and tools or policies that improve
productivity.  

HR-ELEC101: Events Management 10


RIZAL TECHNOLOGICAL UNIVERSITY
Cities of Mandaluyong and Pasig

Best for these business goals: Generate new ideas, complete a specific task,
make important decisions, establish partnerships

Ideal venues for this event type: Boardrooms, restaurants, co-working spaces

Strategic layouts for this event type: Round tables are best for groups of 10 or
less (to facilitate discussion) whereas larger groups do better with U-shape seating or
the classic conference style set up.

Real-world example: Companies like Buddytruk make it a point to meet every


Friday and recap the major events of the week. Not only does this keep the whole
executive team on the same page, it also allows for a more effective review of current
goals, budgets, and projects. While it would be easy for a regular meeting like this
one to run late (given the fact that they cover many topics and it’s on a slow day),
they’ve implemented a fun push-up policy. If a meeting runs over the scheduled
amount of time, the last person who did the talking has to get down and give them
50! 

*5. Company parties 

Company parties bring employees together to celebrate shared victories,


acknowledge milestones, boost morale, and enjoy holidays. While the focus of this
type of event is usually fun and relaxation, event planners can still set and achieve
concrete goals for their colleagues. 

Best for these business goals: Show appreciation for employees, facilitate


interdepartmental mingling, improve company culture

Ideal venues for this event type: Restaurants, converted warehouses, unique


venues, on-site event facilities, wedding venues, recreational venues

Strategic layouts for this event type: Because company parties are made for
socializing, it’s best to include plenty of empty space for dancing or just standing and
talking. Add some tables and chairs for comfort (especially if you plan to serve food). 

Real-world example: Amazon’s post-holiday party celebrates the new year, recent


wins, and their employees through a variety of fun activities. In addition to enjoying
great food and drink, attendees got caricature self-portraits, a concert, a dance party,
karaoke, dueling piano performances, and even kicked field goals. 

*6. Product launch

HR-ELEC101: Events Management 11


RIZAL TECHNOLOGICAL UNIVERSITY
Cities of Mandaluyong and Pasig

Product launches help formally spread the word about a new brand, partnership,
product/service, or special offer. These in-person events generate buzz and help
attendees get to know your company better. 

Best for these business goals: Increase sales, improve brand recognition, connect
more intimately with fans

Ideal venues for this event type: Boutiques, hotels, spas, golf courses,
restaurants/bars, any industry-specific venue that allows for mingling, photography,
and mini booths. 

Strategic layouts for this event type: Any custom floorplan that has one central
point of focus (the product or service being launched) with plenty of space to mix and
mingle. You can also include mini booths for hands-on experiences or brand
partnerships. 

Real-world example: Fenty Beauty’s launch party (hosted by Sephora) hand-


selected a mere 180 attendees for the exciting event. Guests had exclusive first-
access to their brand-new makeup products as well as fun activities like photo booths
and a the chance to appear in a custom-made digital fan film. 

Event Management vs. Event Planning


While very closely related, event management and event planning are two very
different functions. The key difference lies in these two words: management and
planning. In very simple terms, event managers manage the event and event
planners plan the event. That being said, event managers may also plan aspects of
events and event planners may manage certain components of the event planning
process. Event managers and event planners work side by side and their
responsibilities may overlap.

To make matters even more confusing, individual event planners often provide event
management services and event managers may also offer event planning services.

If all of this has you scratching your head, then let’s start by taking a close look at
event management.

HR-ELEC101: Events Management 12


RIZAL TECHNOLOGICAL UNIVERSITY
Cities of Mandaluyong and Pasig

Event management and event planning are frequently tossed around interchangeably


even though they are two very different things. Quite simply, planning and managing
are not the same. While the skill sets of these two functions do overlap, they are two
distinct functions. It creates problems for those dealing with clients who mistakenly
think they need an event manager when what they need is an event planner. And for
those clients who are under the impression that all event managers also handle
event planning. 

So, let’s clear up the confusion because it is important that you and your
clients have the same understanding.

What's in a Name?

The event planning industry is host to numerous job titles and job descriptions. Event
planner, meeting planner, event coordinator, convention planner, and event manager
to name just a few. The list seems endless. As the industry grows, so does the list of
job functions.

While job growth is always a good thing, the range of event planning job functions
and event management job titles can be confusing to those starting out in the

HR-ELEC101: Events Management 13


RIZAL TECHNOLOGICAL UNIVERSITY
Cities of Mandaluyong and Pasig

industry. It is equally frustrating for seasoned professionals faced with clients who
misunderstand the services offered.

Event Planning

Let’s start with event planning. The key operative word here is planning. All events –
from bridal showers to milestone birthday celebrations to big corporate gatherings –
begin with a plan of some sort. The initial discussions with clients regarding event
ideas, themes, desirable dates, and budget guidelines are all part of the event
planning process.

Event planning starts at the beginning, from the very early stages of concept and
continues all the way until the actual event takes place. And, honestly, for a few
weeks after the event as event planners wrap up details and handle follow-up items.
Event planning involves working closely with the client to design an event that
reflects the client’s vision of the gathering and meets the event’s objective. Clients
who hire an event planner hire someone to plan all aspects of the event, including
the related details and action items, and to see that event through until its
completion.

Event planning responsibilities can include but are not limited to:

 Selecting an overall theme for the event

 Developing a budget

 Selecting a venue

 Negotiating hotel contracts

 Hiring outside vendors

 Planning the menu

 Hiring a caterer

 Arranging for guest speakers or entertainment

 Coordinating transportation

 Choosing the color scheme

 Developing invitations

HR-ELEC101: Events Management 14


RIZAL TECHNOLOGICAL UNIVERSITY
Cities of Mandaluyong and Pasig

Event planning is everything that goes into putting together an event. This
function falls under the larger umbrella of event management.

The Challenge of Event Management

Every type of event is made up of numerous parts that fit together like pieces of a
puzzle. All of those pieces ultimately come together to create an event. Successful
events have all of those related pieces coming together at the right time and the right
place, smoothly, efficiently and according to plan. This process is called event
management. It is, in simple terms, project management of the event itself.

Event management involves creating, coordinating, and managing all the different


components of an event as well as the teams of people responsible for each aspect.
Some aspects of event management may include but are not limited to:

 Reserving a location for an event

 Coordinating outside vendors

 Developing a parking plan

 Designing emergency contingency plans

 Ensuring compliance with health and safety standards

 Managing staff responsible for each function

 Overseeing execution of an event

 Monitoring of the event

 Resolving event situations on site

Event Managers and Event Planners Work Together

Defining these two functions is challenging because, not only are they closely
related, the responsibilities often overlap. Individual event planners may offer event
management services, and event managers may also offer event planning. It all
depends on the individual planner or corporate event management team, the venue,
and the event itself.

The Role of Event Management Services

HR-ELEC101: Events Management 15


RIZAL TECHNOLOGICAL UNIVERSITY
Cities of Mandaluyong and Pasig

Event management firms are frequently hired to plan and execute large scale
company meetings and special events. While weddings and concerts are common
events for an event management professional, sporting events, reunions, and large
parties are also occasions that can benefit from event management.

Government entities, nonprofits, associations and corporations all utilize event


management companies to coordinate important events and meetings. The event
management function can often be found within a corporate marketing or public
relations department or as part of their special events staffing.

Project Team Roles and Responsibilities

Successful projects are usually the result of careful planning and the talent and
collaboration of a project’s team members. Projects can’t move forward without each
of its key team members, but it’s not always clear who those members are, or what
roles they play. Here, we’ll describe five roles – project manager, project team
member, project sponsor, executive sponsor and business analyst – and describe
their associated duties.

HR-ELEC101: Events Management 16


RIZAL TECHNOLOGICAL UNIVERSITY
Cities of Mandaluyong and Pasig

Project Manager

The project manager plays a primary role in the project, and is responsible for its
successful completion. The manager’s job is to ensure that the project proceeds
within the specified time frame and under the established budget, while achieving its
objectives. Project managers make sure that projects are given sufficient resources,
while managing relationships with contributors and stakeholders.

Project manager duties:

 Develop a project plan

 Manage deliverables according to the plan

 Recruit project staff

 Lead and manage the project team

 Determine the methodology used on the project

 Establish a project schedule and determine each phase

 Assign tasks to project team members

 Provide regular updates to upper management

Project Team Member

Project team members are the individuals who actively work on one or more phases
of the project. They may be in-house staff or external consultants, working on the
project on a full-time or part-time basis. Team member roles can vary according to
each project.

Project team member duties may include:

 Contributing to overall project objectives

 Completing individual deliverables

 Providing expertise

 Working with users to establish and meet business needs

 Documenting the process

Project Sponsor

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RIZAL TECHNOLOGICAL UNIVERSITY
Cities of Mandaluyong and Pasig

The project sponsor is the driver and in-house champion of the project. They are
typically members of senior management – those with a stake in the project’s
outcome. Project sponsors work closely with the project manager. They legitimize
the project’s objectives and participate in high-level project planning. In addition, they
often help resolve conflicts and remove obstacles that occur throughout the project,
and they sign off on approvals needed to advance each phase.

Project sponsor duties:

 Make key business decisions for the project

 Approve the project budget

 Ensure availability of resources

 Communicate the project’s goals throughout the organization

Executive Sponsor

The executive sponsor is ideally a high-ranking member of management. He or she


is the visible champion of the project with the management team and is the ultimate
decision-maker, with final approval on all phases, deliverables and scope
changes.

Executive sponsor duties typically include:

 Carry ultimate responsibility for the project

 Approve all changes to the project scope

 Provide additional funds for scope changes

 Approve project deliverables

Business Analyst

The business analyst defines needs and recommends solutions to make an


organization better. When part of a project team, they ensure that the project’s
objectives solve existing problems or enhance performance, and add value to the
organization. They can also help maximize the value of the project deliverables.

Business analyst duties:

 Assist in defining the project

 Gather requirements from business units or users

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Cities of Mandaluyong and Pasig

 Document technical and business requirements

 Verify that project deliverables meet the requirements

 Test solutions to validate objectives

Event Team

The work involved in planning, organizing and conducting a major event can be
sufficiently great to require the recruitment of a large team of people. Members of the
team may be involved on a full-time, part-time, contractor, casual and voluntary
basis. At the head of the team is the Event Director whose job it is to keep everyone
working together for a considerable period of time.

Structure of an Event Management team

The work involved in planning, organizing and conducting a major event can be
sufficiently great to require the recruitment of a large team of people. Members of the
team may be involved on a full-time, part-time, contractor, casual and voluntary
basis. At the head of the team is the Event Director whose job it is to keep everyone
working together for a considerable period of time.

Organization Chart
The organization chart below indicates the magnitude and diversity of the team
needed to run a major sporting event such as a National or State Championships.

Smaller events will obviously require a much smaller team, and individuals in the
team may be able to take on more than one role.

Importance of Coordinators

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RIZAL TECHNOLOGICAL UNIVERSITY
Cities of Mandaluyong and Pasig

An important aspect of the above model is that each department has a coordinator.
As exceptionally important people in the event management team, they should be
identified and recruited as early as possible. Coordinators should be a part of
the organizing committee and collectively they will share in decision making
processes with the Event Director.

The selection of coordinators is usually on the basis of knowledge or expertise and


sometimes because only one person volunteers for the task. Whether coordinators
have expertise or not, Event Directors need to appreciate that sport and recreation
depends very considerably on the input of voluntary persons. Therefore, systems
should be put in place to recognize the contribution of volunteers and to provide non-
monetary rewards.

Factors affecting 21st Century Event Managers

1.     Professional Standards and Education of Event Organizers

Employers today are looking for individuals with specialized training in event
management. Colleges and Universities offer a variety of topic specific courses in
addition to associations such as the Canadian Tourism Human Resource Council
and International Festivals and Events Association which offer national and
international certification. Here in the Philippines, TESDA is offering NCIII which is a
short course for events management. Fiera De Manila Philippines also offers Event
Management Certification Course.

2.     Population Demographics of participant audience

Our population is constantly changing and because of that so will the types of events
we offer. It is the responsibility of the event manager to continuously research
population changes and trends in order to be able to produce successful events.

3.     Social Trends

Social events are important today in our fragmented society. Events are often the
result of tragedy, celebration or the human need to connect with others for a common
cause.

4.     Economic Trends

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RIZAL TECHNOLOGICAL UNIVERSITY
Cities of Mandaluyong and Pasig

The economic climate will affect the types of events we plan, sponsorship
opportunities, ticket pricing and the ability of participants to attend.

5.     Political Trends

Laws and finances are two areas in which political decisions affect the world of
special events.

6.     Expanding Role Event Managers Play in the Corporate World

Events have always been a part of the corporate world but today’s advertising and
promotional challenges have forced companies to change the way they do business.
Many companies have professional event managers on staff and incorporate event
marketing as a significant piece of their overall marketing strategy.

7.     Technology 

Technology has increased the speed in which we do business but it has also
provided us with many tools to make our jobs easier and more efficient. It is the
responsibility of the event manager to stay abreast with current technology.

8.     Volunteer Trends

There has been a huge increase in the number of professional, charitable and non-
profit association hosted events. This significant grown has increased the demands
on the number of volunteers required to plan and execute them successfully. The
changing population demographics affects who is volunteering today.

 
Feasibility: What to assess?
A feasibility study is simply an assessment of the practicality of a proposed plan or
project. To become aware of any potential problems that could occur while
implementing the project. To determine if, after considering all significant factors, the
project is viable.

The feasibility study needs to be able to predict the financial outcome of staging


an event to a reasonable degree of accuracy. This entails developing a budget
where all expected revenues and all known costs are listed. If you are considering
the feasibility of hosting an event, you will need to assess a number of factors
including: The risks to the event organizers, participants and spectators

a. Ability to find an appropriate date(s) and make bookings

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b. Sufficient funding to conduct the event to meet people's expectations

c. The extent of need/support for the event

d. Ability to obtain enough paid or unpaid helpers to stage the event

e. The proposed venue has sufficient capacity and facilities

f. Whether there are any environmental concerns

If you are considering the feasibility of hosting an event, you will need to
assess a number of factors including:

a. The risks to the event organizers, participants and spectators

b. Ability to find an appropriate date(s) and make bookings

c. Sufficient funding to conduct the event to meet people's expectations

d. The extent of need/support for the event

e. Ability to obtain enough paid or unpaid helpers to stage the event

f. The proposed venue has sufficient capacity and facilities

g. Whether there are any environmental concerns

Risks feasibility

The staging of events has risks for the organizers that should be analyzed and
understood. The organizers need to have a relative degree of confidence that:

a. The event will not result in a financial loss

b. The event is organized sufficiently well that all parties are satisfied

c. The organization’s mission will be enhanced as a result of staging the event

d. The risk of injury is minimized as far as possible

e. There are contingency plans to ensure the safety and well-being of all
participants

f. The venue and equipment will not suffer unexpected damage or loss

g. The reputation of all parties (including the sponsor if one exists) as event
organizers remains intact.

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Time feasibility

There are a number of crucial factors that determine whether there is sufficient time
to make all the necessary plans and arrangements to stage a special event. In
particular, the two most important factors are:

a. the ability to book a venue; and

b. the necessity to give participants an appropriate length of notice

Venues, whether they are ovals, sports centers, theatres, pools or other types of
facility, must be booked months in advance. The most popular venues may be
booked more than one year in advance. This has a direct bearing on the feasibility of
staging an event. It is not possible to organize an event unless the hosting
organization has a venue booked. The time needed to plan and organize the event
must be sufficient to ensure that a venue can be booked.

The second factor is having sufficient time to promote the event and ensure that
competitors are able to attend. Imagine staging an event and finding that a very few
competitors were able to attend. If insufficient notice is given to competitors (and
officials) they may be unable to book air flights or arrange for leave. Furthermore,
they may NOT attend because they have other engagements that they cannot
change or simply because they have had no time to prepare for the event. There
needs to be sufficient planning time to enable the event date to be inserted on to a
great many event calendars. This is especially so when there is a likelihood of
competitors traveling large distances to attend (even from overseas).

Funding feasibility

The feasibility study needs to be able to predict the financial outcome of staging an
event to a reasonable degree of accuracy. This entails developing a budget where all
expected revenues and all known costs are listed. It is most important that would-be
organizers exercise a high degree of realism when estimating possible revenues.
Furthermore, it is vital to ensure that all costs are included. Two typical situations can
spell disaster:

a. The event goes ahead despite the loss of a major source of income i.e.
sponsorship is not as much as planned, a funding submission to government
fails or only half as many participants enter

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b. An unexpected cost arises but it is too late to cancel or change the event i.e.
venue costs escalate, errors are made in calculating the cost of officials, or
extra equipment has too bought at the last moment

Support feasibility

The feasibility study must gauge whether there is support for the event from within
the organization. This is vital as an event is generally work and many helpers must
be found. Organizational meetings and numerous one-to-one consultations will
usually provide evidence whether support exists.

Events often need support from outside the hosting organization if they are to be
successful. Some of the reasons to contact and consult other organizations include:

a. To estimate the amount of interest in participating

b. To seek assistance with equipment lending

c. To share facilities and venues

d. To seek sponsorship or funding

If the support that an event needs for participants, officials, helpers, sponsors and
other interested parties is not forthcoming then there must be considerable doubt
about the feasibility of this organization to stage this event at this time.

Staffing feasibility

The human resources required to plan, organize and stage an event includes
everyone from the Event Director down to volunteers who serve at the food stall. It is
necessary to assess whether the organization has or is likely to have sufficient
personnel for all event management tasks. If no-one is willing to offer themselves as
a event director or there is no-one with appropriate experience who is affordable,
then it must be assumed that the organization is unlikely to be successful at staging
the event. Furthermore, at the feasibility assessment stage, it is important to count,
analyses and understand the myriad of tasks required and to determine whether
there is sufficient number of available personnel. Provided there is sufficient time,
inexperienced personnel can be trained.

Venue and Equipment Feasibility

Those are responsible for assessing the feasibility of an event must consider whether
there is access to a suitable venue. The venue should be equal to or better than the

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standard expected by all participants and other stakeholders. There are dangers for
the organization and sport/recreation activity if the venue is substandard. Therefore,
a lack of a suitable venue has a major effect on event feasibility.

Some categories of equipment such as personal sports apparatus is the


responsibility of the competitor. Other types of equipment such as scoreboards,
lighting and timing equipment are the responsibility of the organizer. If the
organization does not own sufficient equipment to stage an event it can be bought,
borrowed or hired provided there is time and funds available. There may be a
feasibility problem if sufficient equipment does not exist locally and it is too difficult or
expensive to transport equipment from other places.

Environmental Management

The staging of events generally has some environmental impact. This may range
from traffic congestion and parking problems to damage sustained by the
environment. The following are some examples of the environmental impact of an
event:

a. Damage by cars in an off-road area

b. Noise pollution

c. Traffic congestion

d. Sanitary problems

e. Danger to fauna and flora

f. Water pollution e.g. power boat racing

Market Research in Event Planning

Before organizing an event, find out whether there is a market (i.e. audience) for your
intended event or not. For e.g. you want to organize a fashion show in Oman. If
people there have little or no interest in fashion shows, then it is not a good idea to
organize such event there. The event will fail for sure.

Market Analysis

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If there is a market for your intended event, then do market analysis. Market Analysis
means finding information about your target audience. Find out who are your target
audience i.e. their age group, sex, qualification, profession, knowledge level, income,
status, likings, disliking, personality, customs, traditions, religion, lifestyle etc.

Knowing your target audience's customs, traditions and religion is very important so
that we don’t hurt their customs and religion unknowingly through our event. For e.g.
if you organize a Hindu wedding and serve beef there, then u will be in mortal danger
as cow is considered as a sacred animal in Hindu religion. Similarly serving pork in a
Muslim function can bring havoc. Find out where majority of your target audience live
so that you can direct your marketing efforts towards them.

Competitors' Analysis

It means finding information about your competitors. Find out who are your
competitors. their age, sex, qualifications, knowledge level, experience in organizing
events, turnover, market value, PR (media and corporate contacts) and market
share.

Find out how they promote and execute their events. What they do in their events?
Why people come to their events? For this you will have to attend each and every
event organized by your competitors and then create an event report. The event
report will contain things like

a. seating and light arrangements


b. promotional materials used
c. blueprint of the whole venue
d. program and food menu
e. contact details of sponsors, partners, clients (for whom the event is
organized)
f. service providers like DJs, Anchors, Makeup artist, Performers,
photographers, videographers, decorator, florist etc.

SWOT Analysis in Event Planning


SWOT analyses can be applied to an entire company or organization, or individual
projects within a single department. Most commonly, SWOT analyses are used at the
organizational level to determine how closely a business is aligned with its growth
trajectories and success benchmarks, but they can also be used to ascertain how

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well a particular project – such as an online advertising campaign – is performing


according to initial projections.

It is a strategic planning tool which is used to identify and analyze the strengths,
weaknesses, opportunities and threats involved in your project. SWOT analysis can
also be done on your organization.
Conducting a SWOT analysis is a powerful way to evaluate your company or project,

whether you’re two people or 500 people. In this article, you’ll learn what a SWOT
analysis is, see some SWOT analysis examples, and learn tips and strategies for
conducting a comprehensive SWOT analysis of your own. You’ll also see how you
can use the data a SWOT exercise yields to improve your internal processes and
workflows.

Before we get to the tips and techniques, let’s start with the basics: a definition of
SWOT analysis.

Strengths: These are the attributes of your project/organization which are helpful in
achieving project's objectives. For e.g.: experienced event team, high motivation
level, excellent PR, good market share etc.

Weaknesses: These are those attributes of your project/organization which are


harmful in achieving project's objectives. For e.g.: social loafing, lack of funds,

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inexperienced event team, low energy level, lack of media and corporate contacts
etc.

Opportunities: These are those external factors which are helpful in achieving the
project's objectives. For e.g.: little competition, favorable economic conditions,
support from the local authorities, availability of the state-of-the-art infrastructure etc.

Threats: These are those external factors which are harmful in achieving the
project's objectives. For e.g.: high competition, little or no support from local
authorities, bad weather, poor infrastructure, high lab our rate, unavailability of raw
material etc. It is very important that you conduct SWOT analysis before developing
an event plan to develop a strategy which maximizes the potential of strengths and
opportunities of your project and at the same time, minimizes the impact of the
weaknesses and threats.

Analysis Report

After conducting market, competitors, product/service research and SWOT analysis,


create a report which contain details of all the research work done by you.
Documentation of your research work is important, later for event evaluation. Your
analysis report will also help you in getting sponsorship for your event.

Five Phases of Event Management

It is easy to say, but to ensure that your event is a success may take us one to two
whole days to discuss it. At the same time, if you are now putting it into action or
implementing the event to reality, you will discover that you will give a lot of blood,
sweat and luck in order to reach the success you are dreaming to achieve.

PHASE 1. RESEARCH

You have to meet your clients face-to-face and if the client signed your event
management contract, savor the moment of victory because often times this may be
the last time you will be smiling alongside with your clients. I have heard, know and

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see a lot of good beginnings between client and event manager turned to ugly
endings/ But of course, you can avoid it.

Research is the phase where you have to discover the overt objectives of the clients
and, most importantly, covert objectives. Clients often go beyond the RFPs (Request
for Proposals) or scope of work. The client always infuses their personal desires,
albeit you have to uncover it.

This is the reason that in this phase you have to ask the clients a lot of Why?
Uncover their vision beyond the papers that was given to you. Lastly, determine the
practicality of the client’s objectives, desires and vision.

PHASE 2. DESIGN

In this phase, you are now asking the clients the theme of the events. You are
now mind storming with clients on possible concepts and flow of the event. A caveat
on this phase, do not lose sight of the objectives that needed to be achieved while
designing the event. The bells and whistles that may sprung during the brain
storming can overwhelm you that you may be carried by the waves of colors of these
concepts, taking you away from the very reason why the event exists that is to
achieve important objectives.

PHASE 3. PLANNING

In this phase, the budget, venue and timelines should now be finalized. If the
research and design phase are conducted well, there will be no or minor glitches will
be encountered in this phase. Planning is important, but the planning process will
give you the edge in making your event a success.

Why? The plan is organic, meaning some details can change because of unforeseen
situations and developments. On the other hand, the planning process is an exercise
that allows you to study carefully and meticulously all the details of the event.

As the saying goes, God is in the details – the planning process is the best exercise
to be detailed driven.

PHASE 4. COORDINATION

This is the phase where the logistics, manpower and other supplier requirements are
finalized and most of the work needed for pre-event are completed. Use the 3 Cs
(Communication, Cooperation and, of course, Coordination) to amplify this phase in
the organization. Adjustments require creative and fast thinking and decision-making

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– traits acquired and are very fond of because it is a full display of how competent the
event manager is. Lead the choir to produce a masterpiece performance that will
surely ensure a happy smile on the face of the clients.

PHASE 5. EVALUATION

Surveys and post event assessments are part of this phase. It is the comparison
between the Input and Output. Taking into account the gaps between the input and
output. In simpler terms, it is like getting a checklist of objectives and expectations
that your clients agreed to achieve before the event and ticking each item on the
checklist if you have achieved it, and explaining the reasons why you failed to fulfill
the items agreed on the checklists. And if you failed to fulfill the task, be honest and
explain the reasons why you failed to achieve.

The final stage of events management is the evaluation of the events outcomes and


the processes employed to achieve set outcomes. ... The other purpose
of evaluation is a reporting mechanism, to gather data to allow feedback to different
stakeholders involved in the event relative to their interests.

The purpose of evaluation is to have a general look and examine how the event went
together with what should be done for better future events. The main purposes
of evaluation of an event are to measure whether the event has met its
predetermined measurable targets.

Summary

In this chapter, it is clearly discussed that the event management is the application of
project management to the creation and development of large-scale events. An event
always includes budgeting, scheduling, site selection, acquiring necessary permits,
coordinating transportation and parking, arranging for speakers or entertainers,
arranging decor, event security, catering, coordinating with third party vendors, and
emergency plans.

Since then, event planning has been practiced even during the Victorian Period,
individual has been employed to provide the festivities with style and elegance. Since
the day that we are born, event planning has been a part of our everyday life. Event
has various roles in our society it gives impact to our social, political, and economic
aspects. In knowing what type of event, we are going to prepare, we can make use of

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an event categories to easily identify what are the type, size, and materials needed to
provide.

Learning Activities: Case Study

The Event Manager

Pauline is an Event Manager of a large-scale event management company in


Mandaluyong City. She knows for a fact that as an event manager, her main task is
to think and plan for a smooth flow of an event, However, as the manager, her hands
were full of client meetings and project presentations for their prospective customers.
There was some time when she cannot handle the workload anymore and the quality
of the events they cater seemed to deteriorate. Despite the issue, the management
turns a blind eye to her and does not consider taking actions knowing that Pauline is
a high caliber event manager. After one of their events, the company was stormed of
complaints from the client.

Conduct a Case Study. Follow the format given below.

Title of the Case:


Perspective:
Objectives:
1.
2.
3.
Statement of the Problem:
1.

Environmental Scanning – SWOT Analysis

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Internal Environment
Strengths
1.
2.
3.
Weaknesses
1.
2.
3.
External Environment
Opportunities
1.
2.
3.
Threats
1.
2.
3.

SWOT Matrix
SO1:
SO2:
SO3:
WO1:
WO2:
WO3:
ST1:
ST2:
ST3:
WT1:
WT2:
WT3:

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SOWO1:
SOWO2:
SOWO3:
STWT1:
STWT2:
STWT3:

Alternative Courses of Action


1.
Advantages:
Disadvantages:
2.
Advantages:
Disadvantages:
3. 
Advantages:
Disadvantages:
4.
Advantages:
Disadvantages:
5.
Advantages:
Disadvantages:

Recommendation:

Conclusion:

Action Plan

Persons Timeframe and


Activity Objective
Involved Feedback

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1.

2.

3.

Assessment

In a google chrome browser, paste the


link below to access the assessment quiz for this topic. Kindly read the instructions
properly and answer the questions with all honesty and integrity.

Assessment link: https://forms.gle/AcaVwC4eh8nQHYqP6

Note: Assessment quiz will be available on Friday, September 18, 2020 from 5:00pm
until 6:00pm

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