Week 1
Week 1
Week 1
HR-ELEC101
Events Management
Student Name
Section
Schedule
Program BSBA Human Resources Development Management
College College of Business and Entrepreneurial Technology
Professor
Module Duration
Overview
Proper event safety and security must be tailored to each specific event and
potential exposure. This loss control alert provides a framework to support safety and
security planning by offering a series of topic-specific questions. Answers to these
questions will assist in crafting an effective safety and security plan. It is not a
comprehensive list of everything that must be considered. Some events, by their very
size and nature will require additional safety and security measures beyond what is
discussed here. You are encouraged to seek additional information and professional
resources.
Study Guide
• Overview
• Learning Outcomes
• Topic Presentation
• Guided Exercises/Learning Activities
• Assessment
Learning Outcomes
Topic Presentation
EVENTS Acronym
E – Entertainment (Events include entertainment with fun, games and information)
V – Venue (Place for conducting the event successfully)
E – Equipment (Technical and non-technical equipment, used to run the show
successfully)
N – News (News about a new product, movie, activity or offer)
T – Team (Event involves integrated effort of individuals)
S – Strategy (Various strategies used like financial, marketing, technical and human
resources strategy)
actually executing the modalities of the proposed event. Post-event analysis and
ensuring a return on investment have become chief drivers for the event industry.
Historical Perspective
During the Victorian Period “expert advice” was given by the “Dancing Master.” This
individual would be employed to provide the festivities with style and elegance. The
Greek or Roman Gladiator Games would employ large numbers of individuals who
would take months to plan the many details of the various games and entertainment.
The process of planning and coordinating the event is usually referred to as event
planning and which can include budgeting, scheduling, site selection, acquiring
necessary permits, coordinating transportation and parking, arranging for speakers or
entertainers, arranging decor, event security, catering, coordinating with third party
vendors, and emergency plans.
The events industry now includes events of all sizes from the Olympics down to
business breakfast meetings. Many industries, charitable organizations, and interest
groups hold events in order to market themselves, build business relationships, raise
money, or celebrate achievement.
Events are great ways to educate your community, grow your local
movement, and influence decision-makers. In this, about public events primarily,
such as rallies, concerts, walks, and forums, though many of the same concepts
apply whether you’re hosting a house party, or a march.
Social
Political
Political events signify and demonstrate power and popularity, provide a forum for
civic celebrations, to acknowledge accomplishments, to reinforce traditions, influence
public opinion and perception.
Economic
What is an Event?
There were several definitions for an event:
Events can also be defined as something noteworthy that happens according to a set
plan involving networking of a multimedia package thereby achieving the client’s
objective and justifying their need of associating with events.
Event Management is the process of analyzing, planning, marketing, producing and
evaluating an event. It is a different way of promoting a product, service or idea. If an
event is managed efficiently and effectively, it can be used as a very powerful
promotional tool to launch or market a product or service. Events Management
requires certain core values to be deployed to every element, process and decision
to justify professional approach and achieve effective and efficient results. The
process of planning and coordinating the event is usually referred to as event
planning and which can include budgeting, scheduling, site selection, acquiring
necessary permits, coordinating transportation and parking, arranging for speakers or
entertainers, arranging decor, event security, catering, coordinating with third party
vendors, and emergency plans. The events industry now includes events of all sizes
from the Olympics down to business breakfast meetings. Many industries, charitable
organizations, and interest groups hold events in order to market themselves, build
business relationships, raise money, or celebrate achievement.
Importance of Events
The purpose of the event should drive all the planning.
Example: if you were running a conference for financial planners there could be two
quite different purposes:
1. Leisure Events
2. Cultural Events
Often, cultural events are meant to enrich the cultural standing of the city in which
they are held. Cultural events teams create unique festivals, memorable outdoor
spectacles, accessible entertainment and unexpected arts. Often, these teams work
alongside local government authorities. Every year, they will plan innovative cultural
programs and events, and advertise and oversee them from start to finish.
3. Personal Events
Invariably, it takes a lot of time, effort and dedication to organize a personal event.
With catering arrangements, types of menus, guest lists, booking the venue and
designing the décor, there are countless details that have to be scheduled and
coordinated. In the past, personal events management companies only dealt with
indoor events. However, nowadays, these companies manage outdoor events as
well.
4. Organizational Events
Organizational events can include political, charitable and commercial events, as well
as sales events, such as product launches, etc. A company that hosts an all-day
event for several thousand people will require catering, entertainment and
accommodation arranging for all the guests. Event staff will need to be recruited, a
room to host the event will have to be chosen, seating arrangements will need to be
determined and obviously, an event budget has to be established. An organizational
events management company will have expertise in all of these areas.
achieving your organization’s unique goals can be challenging since there are so
many options to choose from.
!1. Conferences
Best for these business goals: Raise product or brand awareness, increase sales,
position company as an expert
Strategic layouts for this event type: Any floor plan that is spacious, takes
sightlines into account, and keeps attendees as close to speakers as possible will do
well at a conference. Try auditorium-style seating to keep the attention on the stage
or banquet style to facilitate breakout groups.
2. Trade Shows
Trade shows bring together tons of like-minded brands under the umbrella of one
major theme. This interactive event type relies on exhibition booths and interesting
partners to create memorable experiences for their audience.
Best for these business goals: Showcase a variety of products both old and new,
connect face to face with your audience, supercharge lead generation, build
sales/marketing contact lists
Ideal venues for this event type: Conference and convention centers, auditoriums,
universities
Strategic layouts for this event type: Grid layouts help organize booths into aisles
for greater efficiency of space as well as grouping brands into relevant categories. It
helps your audience plan out which booths they want to target as well as discover
new brands nearby that may also appeal to their interests.
3. Seminars
On the surface, seminars are a lot like conferences. The biggest difference is that
seminars are entirely dedicated to instruction and training. Because they’re academic
in nature, it makes sense why they’re often done as a series and involve smaller
groups than their more massive and diverse event type counterparts.
Ideal venues for this event type: Classrooms, board rooms, small to medium size
multifunction spaces
Strategic layouts for this event type: Classroom style layouts and conference-style
tables help attendees learn as a group while also giving them space to break off into
partners or discussion sections as needed.
Corporate off-sites and executive meetings are face-to-face events that often involve
high level employees and/or key business partners. Companies use this type of
event for lots of reasons but it’s up to the event planner to set them up for success
through clear agendas, creative environments, and tools or policies that improve
productivity.
Best for these business goals: Generate new ideas, complete a specific task,
make important decisions, establish partnerships
Strategic layouts for this event type: Round tables are best for groups of 10 or
less (to facilitate discussion) whereas larger groups do better with U-shape seating or
the classic conference style set up.
Strategic layouts for this event type: Because company parties are made for
socializing, it’s best to include plenty of empty space for dancing or just standing and
talking. Add some tables and chairs for comfort (especially if you plan to serve food).
Product launches help formally spread the word about a new brand, partnership,
product/service, or special offer. These in-person events generate buzz and help
attendees get to know your company better.
Best for these business goals: Increase sales, improve brand recognition, connect
more intimately with fans
Ideal venues for this event type: Boutiques, hotels, spas, golf courses,
restaurants/bars, any industry-specific venue that allows for mingling, photography,
and mini booths.
Strategic layouts for this event type: Any custom floorplan that has one central
point of focus (the product or service being launched) with plenty of space to mix and
mingle. You can also include mini booths for hands-on experiences or brand
partnerships.
To make matters even more confusing, individual event planners often provide event
management services and event managers may also offer event planning services.
If all of this has you scratching your head, then let’s start by taking a close look at
event management.
So, let’s clear up the confusion because it is important that you and your
clients have the same understanding.
What's in a Name?
The event planning industry is host to numerous job titles and job descriptions. Event
planner, meeting planner, event coordinator, convention planner, and event manager
to name just a few. The list seems endless. As the industry grows, so does the list of
job functions.
While job growth is always a good thing, the range of event planning job functions
and event management job titles can be confusing to those starting out in the
industry. It is equally frustrating for seasoned professionals faced with clients who
misunderstand the services offered.
Event Planning
Let’s start with event planning. The key operative word here is planning. All events –
from bridal showers to milestone birthday celebrations to big corporate gatherings –
begin with a plan of some sort. The initial discussions with clients regarding event
ideas, themes, desirable dates, and budget guidelines are all part of the event
planning process.
Event planning starts at the beginning, from the very early stages of concept and
continues all the way until the actual event takes place. And, honestly, for a few
weeks after the event as event planners wrap up details and handle follow-up items.
Event planning involves working closely with the client to design an event that
reflects the client’s vision of the gathering and meets the event’s objective. Clients
who hire an event planner hire someone to plan all aspects of the event, including
the related details and action items, and to see that event through until its
completion.
Event planning responsibilities can include but are not limited to:
Developing a budget
Selecting a venue
Hiring a caterer
Coordinating transportation
Developing invitations
Event planning is everything that goes into putting together an event. This
function falls under the larger umbrella of event management.
Every type of event is made up of numerous parts that fit together like pieces of a
puzzle. All of those pieces ultimately come together to create an event. Successful
events have all of those related pieces coming together at the right time and the right
place, smoothly, efficiently and according to plan. This process is called event
management. It is, in simple terms, project management of the event itself.
Defining these two functions is challenging because, not only are they closely
related, the responsibilities often overlap. Individual event planners may offer event
management services, and event managers may also offer event planning. It all
depends on the individual planner or corporate event management team, the venue,
and the event itself.
Event management firms are frequently hired to plan and execute large scale
company meetings and special events. While weddings and concerts are common
events for an event management professional, sporting events, reunions, and large
parties are also occasions that can benefit from event management.
Successful projects are usually the result of careful planning and the talent and
collaboration of a project’s team members. Projects can’t move forward without each
of its key team members, but it’s not always clear who those members are, or what
roles they play. Here, we’ll describe five roles – project manager, project team
member, project sponsor, executive sponsor and business analyst – and describe
their associated duties.
Project Manager
The project manager plays a primary role in the project, and is responsible for its
successful completion. The manager’s job is to ensure that the project proceeds
within the specified time frame and under the established budget, while achieving its
objectives. Project managers make sure that projects are given sufficient resources,
while managing relationships with contributors and stakeholders.
Project team members are the individuals who actively work on one or more phases
of the project. They may be in-house staff or external consultants, working on the
project on a full-time or part-time basis. Team member roles can vary according to
each project.
Providing expertise
Project Sponsor
The project sponsor is the driver and in-house champion of the project. They are
typically members of senior management – those with a stake in the project’s
outcome. Project sponsors work closely with the project manager. They legitimize
the project’s objectives and participate in high-level project planning. In addition, they
often help resolve conflicts and remove obstacles that occur throughout the project,
and they sign off on approvals needed to advance each phase.
Executive Sponsor
Business Analyst
Event Team
The work involved in planning, organizing and conducting a major event can be
sufficiently great to require the recruitment of a large team of people. Members of the
team may be involved on a full-time, part-time, contractor, casual and voluntary
basis. At the head of the team is the Event Director whose job it is to keep everyone
working together for a considerable period of time.
The work involved in planning, organizing and conducting a major event can be
sufficiently great to require the recruitment of a large team of people. Members of the
team may be involved on a full-time, part-time, contractor, casual and voluntary
basis. At the head of the team is the Event Director whose job it is to keep everyone
working together for a considerable period of time.
Organization Chart
The organization chart below indicates the magnitude and diversity of the team
needed to run a major sporting event such as a National or State Championships.
Smaller events will obviously require a much smaller team, and individuals in the
team may be able to take on more than one role.
Importance of Coordinators
An important aspect of the above model is that each department has a coordinator.
As exceptionally important people in the event management team, they should be
identified and recruited as early as possible. Coordinators should be a part of
the organizing committee and collectively they will share in decision making
processes with the Event Director.
Employers today are looking for individuals with specialized training in event
management. Colleges and Universities offer a variety of topic specific courses in
addition to associations such as the Canadian Tourism Human Resource Council
and International Festivals and Events Association which offer national and
international certification. Here in the Philippines, TESDA is offering NCIII which is a
short course for events management. Fiera De Manila Philippines also offers Event
Management Certification Course.
Our population is constantly changing and because of that so will the types of events
we offer. It is the responsibility of the event manager to continuously research
population changes and trends in order to be able to produce successful events.
Social events are important today in our fragmented society. Events are often the
result of tragedy, celebration or the human need to connect with others for a common
cause.
The economic climate will affect the types of events we plan, sponsorship
opportunities, ticket pricing and the ability of participants to attend.
Laws and finances are two areas in which political decisions affect the world of
special events.
Events have always been a part of the corporate world but today’s advertising and
promotional challenges have forced companies to change the way they do business.
Many companies have professional event managers on staff and incorporate event
marketing as a significant piece of their overall marketing strategy.
7. Technology
Technology has increased the speed in which we do business but it has also
provided us with many tools to make our jobs easier and more efficient. It is the
responsibility of the event manager to stay abreast with current technology.
There has been a huge increase in the number of professional, charitable and non-
profit association hosted events. This significant grown has increased the demands
on the number of volunteers required to plan and execute them successfully. The
changing population demographics affects who is volunteering today.
Feasibility: What to assess?
A feasibility study is simply an assessment of the practicality of a proposed plan or
project. To become aware of any potential problems that could occur while
implementing the project. To determine if, after considering all significant factors, the
project is viable.
If you are considering the feasibility of hosting an event, you will need to
assess a number of factors including:
Risks feasibility
The staging of events has risks for the organizers that should be analyzed and
understood. The organizers need to have a relative degree of confidence that:
b. The event is organized sufficiently well that all parties are satisfied
e. There are contingency plans to ensure the safety and well-being of all
participants
f. The venue and equipment will not suffer unexpected damage or loss
g. The reputation of all parties (including the sponsor if one exists) as event
organizers remains intact.
Time feasibility
There are a number of crucial factors that determine whether there is sufficient time
to make all the necessary plans and arrangements to stage a special event. In
particular, the two most important factors are:
Venues, whether they are ovals, sports centers, theatres, pools or other types of
facility, must be booked months in advance. The most popular venues may be
booked more than one year in advance. This has a direct bearing on the feasibility of
staging an event. It is not possible to organize an event unless the hosting
organization has a venue booked. The time needed to plan and organize the event
must be sufficient to ensure that a venue can be booked.
The second factor is having sufficient time to promote the event and ensure that
competitors are able to attend. Imagine staging an event and finding that a very few
competitors were able to attend. If insufficient notice is given to competitors (and
officials) they may be unable to book air flights or arrange for leave. Furthermore,
they may NOT attend because they have other engagements that they cannot
change or simply because they have had no time to prepare for the event. There
needs to be sufficient planning time to enable the event date to be inserted on to a
great many event calendars. This is especially so when there is a likelihood of
competitors traveling large distances to attend (even from overseas).
Funding feasibility
The feasibility study needs to be able to predict the financial outcome of staging an
event to a reasonable degree of accuracy. This entails developing a budget where all
expected revenues and all known costs are listed. It is most important that would-be
organizers exercise a high degree of realism when estimating possible revenues.
Furthermore, it is vital to ensure that all costs are included. Two typical situations can
spell disaster:
a. The event goes ahead despite the loss of a major source of income i.e.
sponsorship is not as much as planned, a funding submission to government
fails or only half as many participants enter
b. An unexpected cost arises but it is too late to cancel or change the event i.e.
venue costs escalate, errors are made in calculating the cost of officials, or
extra equipment has too bought at the last moment
Support feasibility
The feasibility study must gauge whether there is support for the event from within
the organization. This is vital as an event is generally work and many helpers must
be found. Organizational meetings and numerous one-to-one consultations will
usually provide evidence whether support exists.
Events often need support from outside the hosting organization if they are to be
successful. Some of the reasons to contact and consult other organizations include:
If the support that an event needs for participants, officials, helpers, sponsors and
other interested parties is not forthcoming then there must be considerable doubt
about the feasibility of this organization to stage this event at this time.
Staffing feasibility
The human resources required to plan, organize and stage an event includes
everyone from the Event Director down to volunteers who serve at the food stall. It is
necessary to assess whether the organization has or is likely to have sufficient
personnel for all event management tasks. If no-one is willing to offer themselves as
a event director or there is no-one with appropriate experience who is affordable,
then it must be assumed that the organization is unlikely to be successful at staging
the event. Furthermore, at the feasibility assessment stage, it is important to count,
analyses and understand the myriad of tasks required and to determine whether
there is sufficient number of available personnel. Provided there is sufficient time,
inexperienced personnel can be trained.
Those are responsible for assessing the feasibility of an event must consider whether
there is access to a suitable venue. The venue should be equal to or better than the
standard expected by all participants and other stakeholders. There are dangers for
the organization and sport/recreation activity if the venue is substandard. Therefore,
a lack of a suitable venue has a major effect on event feasibility.
Environmental Management
The staging of events generally has some environmental impact. This may range
from traffic congestion and parking problems to damage sustained by the
environment. The following are some examples of the environmental impact of an
event:
b. Noise pollution
c. Traffic congestion
d. Sanitary problems
Before organizing an event, find out whether there is a market (i.e. audience) for your
intended event or not. For e.g. you want to organize a fashion show in Oman. If
people there have little or no interest in fashion shows, then it is not a good idea to
organize such event there. The event will fail for sure.
Market Analysis
If there is a market for your intended event, then do market analysis. Market Analysis
means finding information about your target audience. Find out who are your target
audience i.e. their age group, sex, qualification, profession, knowledge level, income,
status, likings, disliking, personality, customs, traditions, religion, lifestyle etc.
Knowing your target audience's customs, traditions and religion is very important so
that we don’t hurt their customs and religion unknowingly through our event. For e.g.
if you organize a Hindu wedding and serve beef there, then u will be in mortal danger
as cow is considered as a sacred animal in Hindu religion. Similarly serving pork in a
Muslim function can bring havoc. Find out where majority of your target audience live
so that you can direct your marketing efforts towards them.
Competitors' Analysis
It means finding information about your competitors. Find out who are your
competitors. their age, sex, qualifications, knowledge level, experience in organizing
events, turnover, market value, PR (media and corporate contacts) and market
share.
Find out how they promote and execute their events. What they do in their events?
Why people come to their events? For this you will have to attend each and every
event organized by your competitors and then create an event report. The event
report will contain things like
It is a strategic planning tool which is used to identify and analyze the strengths,
weaknesses, opportunities and threats involved in your project. SWOT analysis can
also be done on your organization.
Conducting a SWOT analysis is a powerful way to evaluate your company or project,
whether you’re two people or 500 people. In this article, you’ll learn what a SWOT
analysis is, see some SWOT analysis examples, and learn tips and strategies for
conducting a comprehensive SWOT analysis of your own. You’ll also see how you
can use the data a SWOT exercise yields to improve your internal processes and
workflows.
Before we get to the tips and techniques, let’s start with the basics: a definition of
SWOT analysis.
Strengths: These are the attributes of your project/organization which are helpful in
achieving project's objectives. For e.g.: experienced event team, high motivation
level, excellent PR, good market share etc.
inexperienced event team, low energy level, lack of media and corporate contacts
etc.
Opportunities: These are those external factors which are helpful in achieving the
project's objectives. For e.g.: little competition, favorable economic conditions,
support from the local authorities, availability of the state-of-the-art infrastructure etc.
Threats: These are those external factors which are harmful in achieving the
project's objectives. For e.g.: high competition, little or no support from local
authorities, bad weather, poor infrastructure, high lab our rate, unavailability of raw
material etc. It is very important that you conduct SWOT analysis before developing
an event plan to develop a strategy which maximizes the potential of strengths and
opportunities of your project and at the same time, minimizes the impact of the
weaknesses and threats.
Analysis Report
It is easy to say, but to ensure that your event is a success may take us one to two
whole days to discuss it. At the same time, if you are now putting it into action or
implementing the event to reality, you will discover that you will give a lot of blood,
sweat and luck in order to reach the success you are dreaming to achieve.
PHASE 1. RESEARCH
You have to meet your clients face-to-face and if the client signed your event
management contract, savor the moment of victory because often times this may be
the last time you will be smiling alongside with your clients. I have heard, know and
see a lot of good beginnings between client and event manager turned to ugly
endings/ But of course, you can avoid it.
Research is the phase where you have to discover the overt objectives of the clients
and, most importantly, covert objectives. Clients often go beyond the RFPs (Request
for Proposals) or scope of work. The client always infuses their personal desires,
albeit you have to uncover it.
This is the reason that in this phase you have to ask the clients a lot of Why?
Uncover their vision beyond the papers that was given to you. Lastly, determine the
practicality of the client’s objectives, desires and vision.
PHASE 2. DESIGN
In this phase, you are now asking the clients the theme of the events. You are
now mind storming with clients on possible concepts and flow of the event. A caveat
on this phase, do not lose sight of the objectives that needed to be achieved while
designing the event. The bells and whistles that may sprung during the brain
storming can overwhelm you that you may be carried by the waves of colors of these
concepts, taking you away from the very reason why the event exists that is to
achieve important objectives.
PHASE 3. PLANNING
In this phase, the budget, venue and timelines should now be finalized. If the
research and design phase are conducted well, there will be no or minor glitches will
be encountered in this phase. Planning is important, but the planning process will
give you the edge in making your event a success.
Why? The plan is organic, meaning some details can change because of unforeseen
situations and developments. On the other hand, the planning process is an exercise
that allows you to study carefully and meticulously all the details of the event.
As the saying goes, God is in the details – the planning process is the best exercise
to be detailed driven.
PHASE 4. COORDINATION
This is the phase where the logistics, manpower and other supplier requirements are
finalized and most of the work needed for pre-event are completed. Use the 3 Cs
(Communication, Cooperation and, of course, Coordination) to amplify this phase in
the organization. Adjustments require creative and fast thinking and decision-making
– traits acquired and are very fond of because it is a full display of how competent the
event manager is. Lead the choir to produce a masterpiece performance that will
surely ensure a happy smile on the face of the clients.
PHASE 5. EVALUATION
Surveys and post event assessments are part of this phase. It is the comparison
between the Input and Output. Taking into account the gaps between the input and
output. In simpler terms, it is like getting a checklist of objectives and expectations
that your clients agreed to achieve before the event and ticking each item on the
checklist if you have achieved it, and explaining the reasons why you failed to fulfill
the items agreed on the checklists. And if you failed to fulfill the task, be honest and
explain the reasons why you failed to achieve.
The purpose of evaluation is to have a general look and examine how the event went
together with what should be done for better future events. The main purposes
of evaluation of an event are to measure whether the event has met its
predetermined measurable targets.
Summary
In this chapter, it is clearly discussed that the event management is the application of
project management to the creation and development of large-scale events. An event
always includes budgeting, scheduling, site selection, acquiring necessary permits,
coordinating transportation and parking, arranging for speakers or entertainers,
arranging decor, event security, catering, coordinating with third party vendors, and
emergency plans.
Since then, event planning has been practiced even during the Victorian Period,
individual has been employed to provide the festivities with style and elegance. Since
the day that we are born, event planning has been a part of our everyday life. Event
has various roles in our society it gives impact to our social, political, and economic
aspects. In knowing what type of event, we are going to prepare, we can make use of
an event categories to easily identify what are the type, size, and materials needed to
provide.
Internal Environment
Strengths
1.
2.
3.
Weaknesses
1.
2.
3.
External Environment
Opportunities
1.
2.
3.
Threats
1.
2.
3.
SWOT Matrix
SO1:
SO2:
SO3:
WO1:
WO2:
WO3:
ST1:
ST2:
ST3:
WT1:
WT2:
WT3:
SOWO1:
SOWO2:
SOWO3:
STWT1:
STWT2:
STWT3:
Recommendation:
Conclusion:
Action Plan
1.
2.
3.
Assessment
Note: Assessment quiz will be available on Friday, September 18, 2020 from 5:00pm
until 6:00pm