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    Curriculum Vitae

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    David
    Lusiana Laitela is a passionate and experienced server seeking a customer service role. She has over 5 years of experience in various hospitality roles including as an in-room dining attendant at the Radisson Blu Resort, a waiter at Mamacita Mexican Restaurant, and banquet and bar service. Laitela has training in customer service, dining etiquette, and hospitality operations. She is highly energetic, outgoing, and dedicated to providing positive guest experiences.

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    Curriculum Vitae

    Uploaded by

    David
    27 views2 pages
    Lusiana Laitela is a passionate and experienced server seeking a customer service role. She has over 5 years of experience in various hospitality roles including as an in-room dining attendant at the Radisson Blu Resort, a waiter at Mamacita Mexican Restaurant, and banquet and bar service. Laitela has training in customer service, dining etiquette, and hospitality operations. She is highly energetic, outgoing, and dedicated to providing positive guest experiences.

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    Lusiana Laitela is a passionate and experienced server seeking a customer service role. She has over 5 years of experience in various hospitality roles including as an in-room dining attendant at the Radisson Blu Resort, a waiter at Mamacita Mexican Restaurant, and banquet and bar service. Laitela has training in customer service, dining etiquette, and hospitality operations. She is highly energetic, outgoing, and dedicated to providing positive guest experiences.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    27 views2 pages

    Curriculum Vitae

    Uploaded by

    David
    Lusiana Laitela is a passionate and experienced server seeking a customer service role. She has over 5 years of experience in various hospitality roles including as an in-room dining attendant at the Radisson Blu Resort, a waiter at Mamacita Mexican Restaurant, and banquet and bar service. Laitela has training in customer service, dining etiquette, and hospitality operations. She is highly energetic, outgoing, and dedicated to providing positive guest experiences.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 2

    LUSIANA LAITELA

    BIOGRAPHY
    • Passionate server bringing Enthusiasm, Dedication and
    Exceptional Work Ethic.
    • Trained in Customer Service and Full Dining Etiquette Lot 39 Vesi Street, Waqadra
    Nadi
    • High Energy and Outgoing with a Dedication to Positive (679)8034648
    Guest Relation lraivolita3@gmail.com
    EXPERIENCE
    INTERESTS
    April 2017 FNB ATTENDANT/INROOM DINING SERVICE -RADISSON BLU RESORT
    - Present (DENARAU ISLAND, NADI)
    • Provide friendly and efficient Customer Service
    • Answer Customer questions and provide information SKILLS
    regarding the menu
    • Work as a team player OCCUPATIONAL SKILLS
    • Provide efficient Customer service in extremely fast
    paced environment ✓ Collaborate with team to set
    standards and adhere to
    policies and procedures
    WAITER/TABLE SERVICE – MAMACITA MEXICAN RESTAURANT (DAMODAR ✓ Ensuring Revenue Sales
    CITY, SUVA)
    2015 APTC Work Placement goals
    ✓ Helping co-workers to
    BANQUET SERVICE – AUSTRALIAN HIGH COMISSION (TAMAVUA, SUVA) improve workflow and
    customer service
    2015 APTC Work Placement ✓ Meet Customers needs by
    processing orders accurately
    2016 BARTENDER/TABLE SERVICE – JACKS CORNER CAFÉ (MAIN STREET, PERSONAL SKILLS
    NADI) APTC Work Placement
    ❖ Work well under pressure
    ❖ Exceptional Interpersonal
    skills
    EDUCATION
    ❖ Trained in Liquor and
    Food Service
    2015 CERTIFICATE III IN HOSPITALITY( SIT30713) -AUSTRALIAN PACIFIC
    ❖ Master of Sales technique
    TECHNICAL COLLEGE | SUVA , FIJI
    ❖ Upbeat, friendly and
    2013 FIJI NATIONAL UNIVERSITY - NAMAKA CAMPUS, NADI positive
    -HOSPITALITY OPERATION
    -HOUSEKEEPING QUALITY CUSTOMER SERVICE
    -ROOM CLEANING AND PROCEDURE REFERENCES
    -SANITATION AND HYGIENE

    SECONDARY EDUCATION – DAV GIRLS COLLEGE | SUVA Ms. Asenaca Tinanikula


    1995-2000 FNB Manager- Radisson Blu Resort
    YEAR 7 - FORM 6 (YEAR 12)
    (679)9334551

    Mrs. Temalesi Lutu


    Hospitality Tutor- Australian Pacific
    Technical College
    (679)7021667

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