Samsung BD F7500
Samsung BD F7500
Samsung BD F7500
BD-F7500
Application BD-F7500
Models
Application Area BAS,EN,KR,RU,SH,SJ,SQ,TK,UM,XA
XD,XE,XM,XN,XP,XS,XT,XU,XY,XZ
ZA,ZC,ZF,ZK,ZN,ZW,ZX,XL
SERVICE MANUAL
Blu-Ray Disc Player Contents
1. Precautions
2. Product Specifications
4. Troubleshooting
5. PCB Diagrams
6. Schematic Diagrams
Refer to the service manual in the GSPN (see the rear cover) for more information.
Contents
Contents
1. Precautions ...................................................................................................................................... 1 − 1
1.1. Safety Precautions ................................................................................................................... 1 − 1
1.2. Servicing Precautions ............................................................................................................... 1 − 3
1.2.1. General Servicing Precautions ....................................................................................... 1 − 3
1.2.2. Insulation Checking Procedure....................................................................................... 1 − 3
1.3. ESD Precautions...................................................................................................................... 1 − 4
1.4. Handling the optical pick-up ...................................................................................................... 1 − 5
2. Product Specifications ........................................................................................................................ 2 − 1
2.1. Product Specification................................................................................................................ 2 − 1
2.1.1. Player Features ........................................................................................................... 2 − 2
2.1.2. Blu-ray Disc Features................................................................................................... 2 − 2
2.1.3. Disc types and contents your player can play .................................................................... 2 − 3
2.1.4. Logos of Discs that can be played ................................................................................... 2 − 4
2.1.5. Disc types that cannot be played..................................................................................... 2 − 4
2.1.6. Region code ............................................................................................................... 2 − 5
2.1.7. Blu-ray Disc Compatibility............................................................................................ 2 − 6
2.1.8. Supported Formats....................................................................................................... 2 − 6
2.2. Chassis Product Specification..................................................................................................... 2 − 10
2.3. Option Product Specification...................................................................................................... 2 − 12
3. Disassembly and Reassembly .............................................................................................................. 3 − 1
3.1. Cabinet and PCB ..................................................................................................................... 3 − 1
3.1.1. Top Cabinet Removal................................................................................................... 3 − 1
3.1.2. Assy Deck Removal..................................................................................................... 3 − 2
3.1.3. 7.1CH PCB and USB PCB Removal ............................................................................... 3 − 3
3.1.4. S.M.P.S PCB Removal ................................................................................................. 3 − 4
3.1.5. Main PCB Removal ..................................................................................................... 3 − 5
3.1.6. WiFi module Removal.................................................................................................. 3 − 6
3.2. PCB Location ......................................................................................................................... 3 − 7
4. Troubleshooting ................................................................................................................................ 4 − 1
4.1. Troubleshooting ...................................................................................................................... 4 − 2
4.2. Software Update ...................................................................................................................... 4 − 15
4.2.1. Upgrade..................................................................................................................... 4 − 15
5. PCB Diagrams.................................................................................................................................. 5 − 1
5.1. Wiring Diagram....................................................................................................................... 5 − 1
5.2. Main PCB .............................................................................................................................. 5 − 2
5.3. S.M.P.S PCB........................................................................................................................... 5 − 4
5.4. 7.1CH PCB ............................................................................................................................ 5 − 6
5.5. Touch PCB ............................................................................................................................. 5 − 8
1. Precautions
1) Before returning an instrument to the customer, always make a safety check of the entire instrument, including, but not
limited to, the following items:
a) Be sure that no built-in protective devices are defective or have been defeated during servicing
i) Protective shields are provided to protect both the technician and the customer. Correctly replace all missing
protective shields, including any removed for servicing convenience.
ii) When reinstalling the chassis and/or other assembly in the cabinet, be sure to put back in place all protective
devices, including, but not limited to, nonmetallic control knobs, insulating fish papers, adjustment and
compartment covers/shields, and isolation resistor/capacitor networks. Do not operate this instrument or permit
it to be operated without all protective devices correctly installed and functioning.
b) Be sure that there are no cabinet openings through which adults or children might be able to insert their fingers and
contact a hazardous voltage. Such openings include, but are not limited to, excessively wide cabinet ventilation
slots, and an improperly fitted and/or incorrectly secured cabinet back cover.
c) Leakage Current Hot Check — With the instrument completely reassembled, plug the AC line cord directly into a
230V(220V ~ 240V) AC outlet. (Do not use an isolation transformer during this test.)
Use a leakage current tester or a metering system that complies with American National Standard Institute (ANSI)
C101.1 Leakage Current for Appliances and Underwriters Laboratories (UL) 1270 (40.7). With the instrument’s
AC switch first in the ON position and then in the OFF position, measure from a known earth ground (metal
water pipe, conduit, etc.) to all exposed metal parts of the instrument (antennas, handle brackets, metal cabinets,
screwheads, metallic overlays, control shafts, etc.), especially any exposed metal parts that offer an electrical
return path to the chassis.
Any current measured must not exceed 0.5mA.
Reverse the instrument power cord plug in the outlet and repeat the test. See
Any measurements not within the limits specified herein indicate a potential shock hazard that must be eliminated
before returning the instrument to the customer.
d) Insulation Resistance Test Cold Check — (1) Unplug the power supply cord and connect a jumper wire between
the two prongs of the plug. (2) Turn on the power switch of the instrument. (3) Measure the resistance with
an ohmmeter between the jumpered AC plug and all exposed metallic cabinet parts on the instrument, such as
screwheads, antenna, control shafts, handle brackets, etc. When an exposed metallic part has a return path to the
chassis, the reading should be between 1 and 5.2 megohm. When there is no return path to the chassis, the reading
must be infinite. If the reading is not within the limits specified, there is the possibility of a shock hazard, and the
instrument must be repaired and rechecked before it is returned to the customer. See
2) Read and comply with all caution and safety related notes on or inside the cabinet, or on the chassis.
3) Design Alteration Warning — Do not alter or add to the mechanical or electrical design of this instrument.
Design alterations and additions, including but not limited to, circuit modifications and the addition of items such as
auxiliary audio output connections, might alter the safety characteristics of this instrument and create a hazard to the
user. Any design alterations or additions will make you, the servicer, responsible for personal injury or property
damage resulting therefrom.
4) Observe original lead dress. Take extra care to assure correct lead dress in the following areas:
(1) near sharp edges, (2) near thermally hot parts (be sure that leads and components do not touch thermally hot parts),
(3) the AC supply, (4) high voltage, and (5) antenna wiring. Always inspect in all areas for pinched, out-of-place, or
frayed wiring, Do not change spacing between a component and the printed-circuit board. Check the AC power cord
for damage.
5) Components, parts, and/or wiring that appear to have overheated or that are otherwise damaged should be replaced with
components, parts and/or wiring that meet original specifications.
Additionally, determine the cause of overheating and/or damage and, if necessary, take corrective action to remove
any potential safety hazard.
6) Product Safety Notice — Some electrical and mechanical parts have special safety-related characteristics which are
often not evident from visual inspection, nor can the protection they give necessarily be obtained by replacing them with
components rated for higher voltage, wattage, etc. Parts that have special safety characteristics are identified by shading,
an ( ) schematics and parts lists. Use of a substitute replacement that does not have the same safety characteristics
as the recommended replacement part might create shock, fire and/or other hazards. Product safety is under review
continuously and new instructions are issued whenever appropriate.
Before servicing units covered by this service manual and its supplements, read and follow the Safety Precautions
section of this manual.
NOTE
If unforeseen circumstances create conflict between the following servicing precautions and any of the safety precautions,
always follow the safety precautions. Remember: Safety First.
1) a. Always unplug the instrument’s AC powercord from the AC power source before (1) removing or reinstalling any
component, circuit board, module or any other instrument assembly, (2) disconnecting any instrument electrical plug or
other electrical connection, (3) connecting a test substitute in parallel with an electrolytic capacitor in the instrument.
b. Do not damage any plug/socket B+ voltage interlocks with which instruments covered by this service manual
might be equipped.
c. Do not apply AC power to this instrument and or any of its electrical assemblies unless all solid-state device heat
sinks are correctly installed.
d. Always connect a test instrument’s ground lead to the instrument chassis ground before connecting the test instrument
positive lead. Always remove the test instrument ground lead last.
NOTE
2) The service precautions are indicated or printed on the cabinet, chassis or components. When servicing, follow the
printed or indicated service precautions and service materials.
3) The components used in the unit have a specified flame resistance and dielectric strength. When replacing components,
use components which have the same. Components identified by shading, in the circuit diagram are important for safety
or for the characteristics of the unit. Always replace them with the exact replacement components.
4) An insulation tube or tape is sometimes used and some components are raised above the printed wiring board for
safety. The internal wiring is sometimes clamped to prevent contact with heating components. Install such elements
as they were.
5) After servicing, always check that the removed screws, components, and wiring have been installed correctly and that
the portion around the serviced part has not been damaged and so on.
Further, check the insulation between the blades of the attachment plug and accessible conductive parts.
Disconnect the attachment plug from the AC outlet and turn the power ON. Connect the insulation resistance meter (500V)
to the blades of the attachment plug. The insulation resistance between each blade of the attachment plug and accessible
conductive parts(see note) should be more than 1 Megohm.
NOTE
Accessible conductive parts include metal panels, input terminals, earphone jacks, etc.
Some semiconductor (solid state) devices can be damaged easily by static electricity.
Such components commonly are called Electrostatically Sensitive Devices(ESD). Examples of typical ESD devices are
integrated circuits and some field-effect transistors and semiconductor chip components. The following techniques should
be used to help reduce the incidence of component damage caused by static electricity.
1) Immediately before handling any semiconductor component or semiconductor-equipped assembly, drain off any
electrostatic charge on your body by touching a known earth ground. Alternatively, obtain and wear a commercially
available discharging wrist strap device, which should be removed for potential shock reasons prior to applying power
to the unit under test.
2) After removing an electrical assembly equipped with ESD devices, place the assembly on a conductive surface such as
aluminum foil, to prevent electrostatic charge buildup or exposure of the assembly.
4) Use only an anti-static solder removal devices. Some solder removal devices not classified as “anti-static” can generate
electrical charges sufficient to damage ESD devices.
5) Do not use freon-propelled chemicals. These can generate electrical charges sufficient to damage ESD devices.
6) Do not remove a replacement ESD device from its protective package until immediately before installing it. (Most
replacement ESD devices are packaged with leads electrically shorted together by conductive foam, aluminum foil or
comparable conductive materials).
7) Immediately before removing the protective materials from the leads of a replacement ESD device, touch the protective
material to the chassis or circuit assembly into which the device will be installed.
CAUTION
Be sure no power is applied to the chassis or circuit, and observe all other safety precautions.
The laser diode in the optical pick up may suffer electrostatic breakdown because of potential static electricity from
clothing and your body.
1) Place a conductive sheet on the work bench (The black sheet used for wrapping repair parts.)
2) Place the set on the conductive sheet so that the chassis is grounded to the sheet.
3) Place your hands on the conductive sheet(This gives them the same ground as the sheet.)
5) Perform work on top of the conductive sheet. Be careful to let your clothes or any other static sources touch the unit.
NOTE
• Be sure to lay a conductive sheet, that is grounded to the table, made of copper.
Fig.1-3
6) Short the short terminal on the PCB, which is inside the Pick-Up ASS’Y, before replacing the Pick- Up. (The short
terminal is shorted when the Pick- Up Ass’y is being lifted or moved.)
7) After replacing the Pick-up, open the short terminal on the PCB.
2. Product Specifications
Blu-ray Discs can store 25 GB (single layer) or 50 GB (dual layer) on a single sided disc - about 5 to 10 times the capacity
of a DVD. Blu-ray Discs also support the highest quality HD video available in the industry (up to 1920 x 1080 at 40
Mbit/sec) –Large capacity means no compromise on video quality. Furthermore, a Blu-ray Disc has the same familiar size
and look as DVD.
NOTE
The following Blu-ray Disc features are disc dependant and will vary.
Appearance and navigation of features will also vary from disc to disc.
Not all discs will have the features described below.
• Video highlights
The BD-ROM format for movie distribution supports three highly advanced video codecs, including AVC, VC-1,
and MPEG-2.
HD video resolutions are also available:
- 1920 x 1080 HD
- 1280 x 720 HD
• For High-Definition Playback
To view high-definition contents in BD discs, an HDTV (High Definition Television) is required. Some discs may
require using the player's HDMI OUT to view high-Definition content. The ability to view high-Definition content on
BD discs may be limited depending on the resolution of your TV.
• Graphic planes
Two individual, full HD resolution (1920x1080) video layers are available on top of the HD video layer.
One layer is assigned to video-related graphics (like subtitles), and the other layer is assigned to interactive elements,
such as buttons or menus. Various wipes, fades and scroll effects may be available on both layers.
• Menu graphics
Support 256 full color resolution graphics and animation, thereby greatly surpassing the capabilities of DVDVideo.
Unlike DVD, Menus can be accessed during video playback.
• Menu sounds
When you highlight or select a menu option on a Blu-ray disc, sounds can be heard such as button clicks or a voice
over explaining the highlighted menu choice.
• Multi-page/PopUp Menus
With DVD-Video, playback is interrupted each time a new menu screen is accessed. Due to Blu-ray Disc's ability to
preload data from the disc without interrupting playback, a menu may consist of several pages.
You can browse through the menu pages or select different menu paths, while the audio and video remain playing
in the background.
• Interactivity
Certain Blu-ray Discs may contain Animated menus and Trivia games.
• Subtitles
Depending on what is contained on the Blu-ray Disc, you may be able to select different font styles, sizes and colors for
the subtitles, Subtitles may also be animated, scrolled or faded in and out.
• BD-LIVE
You can use a Blu-ray Disc supporting BD-LIVE through network connection to enjoy various contents provided
by the disc manufacturer.
NOTE
• The player may not play certain CD-RW/-R and DVD-R because of the disc type or recording conditions.
• If a DVD-RW/-R has not been recorded properly in DVD video format, it will not be playable.
• Your player will not play content that has been recorded on a DVD-R at a bit-rate that exceeds 10 Mbps.
• Your player will not play content that has been recorded on a BD-R or USB device at a bit rate that exceeds 25Mbps.
• Playback may not work for some types of discs, or when you use specific operations, such as angle change and aspect ratio
adjustment. Information about the discs is written in detail on the disc box. Please refer to this if necessary.
• When you play a BD-J title, loading may take longer than a normal title or some functions may perform slowly.
• HD DVD
• DVD-RAM
• DVD-RW(VR mode)
• 3.9 GB DVD-R for Authoring.
• DVD-ROM/PD/MV, etc
• Super Audio CD (except CD layer)
• CVD/CD-ROM/CDV/CD-G/CD-I/LD (CD-Gs play audio only, not graphics.)
NOTE
• This player may not respond to all operating commands because some Blu-ray Disc, DVD, and CD allow specific or limited
operation and provide only certain features during playback. Please note that this is not a defect in the player.
• Samsung cannot guarantee that this player will play every disc bearing the Blu-ray Disc, DVD or CD logo because disc
formats evolve, and problems and errors may occur during the creation of Blu-ray Disc, DVD, and CD software and/or
the manufacture of discs.
• Please contact the SAMSUNG Customer Care Center at 1-800-726-7864 if you have questions or encounter difficulty
when playing Blu-ray Disc, DVD, or CD in this player. Also, refer to rest of this user manual for additional information
on playback restrictions.
• Some commercial discs and DVDs purchased outside your region may not play on this player.
Both the product and the discs are coded by region. These regional codes must match in order to play the disc. If the codes
do not match, the disc will not play. The Region Number for this product is described on the rear panel of the product.
Blu-ray Disc is a new and evolving format. Accordingly, disc compatibility issues are possible. Not all discs are compatible
and not every disc will play back. For additional information, refer to the Compliance and Compatibility Notice section
of this Manual. If you encounter compatibility problems, please contact the SAMSUNG customer care center. This
Samsung Blu-ray disc player supports only the BDROM Profile 2 (a.k.a. BD-LIVE). If you want to play later version discs,
you may need to update player's firmware. Please refer to http://www.samsung.com or contact SAMSUNG customer
care center at 1-800 SAMSUNG.
• Limitations
- Even when a file is encoded by a supported codec listed above, the file might not be played if its content is
defective or corrupted.
- Normal playback is not guaranteed if the file's container information is wrong or the file itself is corrupted.
- Files having higher bit or frame rates than standard may stutter when played back.
- The seek (skip) function is not available if the file's index table is damaged.
- When you playback a file remotely through a network connection, video playback may stutter depending on
the network speed.
- Some USB/Digital camera devices may not be compatible with the player.
• Video decoder
- Supports up to H.264 Level 4.1 (except for FMO/ASO/RS)
- Does not support VC1 AP L4
- Except for WMV v7, v8, MSMPEG4 v3, MVC, VP6
Below 1280 X 720: 60 frame max
NOTE
• Some MKV and MP4 format discs may not play, depending on their video resolution and frame rate.
• Your player supports USB storage media, MP3 players, digital cameras, and USB card readers.
• Some USB/digital camera devices may not be compatible with the player.
• Your player supports the FAT16, FAT32, and NTFS files systems.
• Connect USB devices directly to the player's USB port. Connecting through a USB cable may cause compatibility
problems.
• Inserting more than one memory device into a multi-card reader may cause the reader to operate improperly.
• The player does not support the PTP protocol.
• Do not disconnect a USB device during a "loading" process.
• The bigger the image resolution, the longer the image takes to display.
• This player cannot play MP3 files with DRM (Digital Rights Management) downloaded from commercial sites.
• Your player only supports video that is under 30fps (frame rate).
• Your player only supports USB Mass Storage Class (MSC) devices such as thumb drives and USB HDD. (HUB
is not supported.)
• Certain USB HDD Devices, multi-card readers and thumb drives may not be compatible with this player.
• If some USB devices require excessive power, they may be limited by the circuit safety device.
• If playback from a USB HDD is unstable, provide additional power by plugging the HDD into a wall socket. If the
problem continues, contact the USB HDD manufacturer.
• SAMSUNG is not responsible for any data file damage or data loss.
• Your player does not support compression file, sparse file and encryption file of NTFS.
- Before disconnecting a USB device, please use USB Safety Removal.
- If you don't use USB Safety Removal, your data on USB device can be corrupted or lost
- You can repair or format a USB device on your Desktop PC. (MS-Windows OS only)
AVCHD (Advanced Video Codec High Definition)
• This player can play back AVCHD format discs. These discs are normally recorded and used in camcorders.
• The AVCHD format is a high definition digital video camera format.
• The MPEG-4 AVC/H.264 format compresses images with greater efficiency than the conventional image compressing
format.
• Some AVCHD discs use the "x.v.Color" format. This player can play back AVCHD discs that use "x.v.Color" format.
• "x.v.Color" is a trademark of Sony Corporation.
• "AVCHD" and the AVCHD logo are trademarks of Matsushita Electronic Industrial Co., Ltd. and Sony Corporation.
2-8 Copyright© 1995-2013 SAMSUNG. All rights reserved.
2. Product Specifications
NOTE
• Some AVCHD format discs may not play, depending on the recording conditions. AVCHD format discs need to be finalized.
• "x.v.Color" offers a wider color range than normal DVD camcorder discs.
4. Troubleshooting
4.1. Troubleshooting
4.2.1. Upgrade
The Software Update menu allows you to upgrade the player's software for performance improvements or additional services.
• Never turn the player off or back on manually during the update process.
1) In the Home screen, select the Settings, and then press the button.
4) To download update software and update now, select Update Now, and then press the button. See Update Now
on this page for details.
5) To let the product download update software automatically when available, select Auto Update, and then press the
button. See Auto Update on page 34 for details.
NOTE
• The upgrade is complete when the player turns off, and then turns on again by itself.
• Samsung Electronics shall takes no legal responsibility for player malfunction caused by an unstable Internet connection or
consumer negligence during a software Update.
• If you want to cancel the upgrade while the upgrade software is downloading, press the button.
• Update Now
You can use Update Now to update the software through your network connection or by using a USB flash drive. The
network instructions are below. The USB flash drive instructions are on the next page.
1) Select Update Now, and then press the button. The Update now pop-up appears.
3) If it does not find an update, the "No new updates" pop-up appears. Press the button to exit.
5) Select OK. The product upgrades the software, turns off, and then turns on automatically.
6) If you do not select OK or Cancel in one minute, the product stores the new upgrade software. You can upgrade the
software later using Auto Update.
NOTE
• When the system upgrade is done, check the software details in the Product Information section of the Contact Samsung
screen.
• Do not turn off the player during the Software Update. It may cause the player to malfunction.
•Auto Update
You can set the Auto Update function so that the player downloads new upgrade software when it is in Auto Update
mode. In Auto Update mode, the player is off, but its Internet connection is active. This allows the player to download
upgrade software automatically, when you are not using it.
1) Press the buttons to select Auto Update Mode, and then press the button.
2) Select On or Off. If you select On, the player will automatically download new upgrade software when it is in Auto
Update mode with the power off. If it downloads new upgrade software, the player will ask you if you want to install
it when you turn the player on.
NOTE
• To use Auto Update Mode Upgrade function, your player must be connected to the Internet.
• By USB
1) Visit www.samsung.com.
3) Enter the product's model number into the search field. As you enter the model number, a drop down will display
products that match the model number.
4) Left click your product's model number in the drop down list.
5) On the page that appears, scroll down to and then click Firmware Manuals & Downloads.
7) Click the ZIP button in the File column on the right side of the page.
8) Click Send in the first pop-up that appears. Click OK in the second pop-up to download and save the firmware file
to your PC.
9) Unzip the zip archive to your computer. You should have a single folder with the same name as the zip file.
11) Make sure no disc is inserted in the product, and then insert the USB flash drive into the USB port of the product.
14) The product searches for the software on the USB drive. When it finds the software,the Update Request pop-up appears.
15) Select OK. The product upgrades the software, turns off, and then turns on automatically.
NOTE
• There should be no disc in the player when you upgrade the software using the USB jack.
• When the system upgrade is done, check the software details in the Product Information section of the Contact Samsung
screen.
• Do not turn off the player during the software Update. It may cause the player to malfunction.
• Software Updates using the USB jack must be performed with a USB flash memory stick only.
5. PCB Diagrams
6. Schematic Diagrams
NOTE
NOTE
Do not use the part number shown on this drawing for ordering. The correct part number is shown in the parts list (may be slightly different or amended since this drawing was prepared).
CAUTION
Most semiconductor devices are electrostatically sensitive and therefore require the special handling techniques described under the “electrostatically sensitive (ES) devices” section of this service manual.
WARNING
Components identified with the mark have the special characteristics for safety. When replacing any of these components. Use only the same type.
6.2. Power
Terms
Europe, MENA,
https://gspn1.samsungcsportal.com
CIS, Africa
E.Asia, W.Asia,
https://gspn2.samsungcsportal.com
China, Japan
N.America, S.America https://gspn3.samsungcsportal.com