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    Dokumen - Tips - PPT Telephone Handling Conversation Mulok Conversation Bahasa Inggris SMK PDF

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    Risa
    This document provides examples of common telephone phrases used when answering and making calls in both home and work contexts. It includes phrases for answering the phone, asking for someone, taking messages, transferring calls, and apologizing when someone is unavailable. Numbers are also provided in spoken English format. The document concludes with guidance on leaving clear phone messages when the intended recipient cannot be reached.

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    Dokumen - Tips - PPT Telephone Handling Conversation Mulok Conversation Bahasa Inggris SMK PDF

    Uploaded by

    Risa
    127 views21 pages
    This document provides examples of common telephone phrases used when answering and making calls in both home and work contexts. It includes phrases for answering the phone, asking for someone, taking messages, transferring calls, and apologizing when someone is unavailable. Numbers are also provided in spoken English format. The document concludes with guidance on leaving clear phone messages when the intended recipient cannot be reached.

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    This document provides examples of common telephone phrases used when answering and making calls in both home and work contexts. It includes phrases for answering the phone, asking for someone, taking messages, transferring calls, and apologizing when someone is unavailable. Numbers are also provided in spoken English format. The document concludes with guidance on leaving clear phone messages when the intended recipient cannot be reached.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    127 views21 pages

    Dokumen - Tips - PPT Telephone Handling Conversation Mulok Conversation Bahasa Inggris SMK PDF

    Uploaded by

    Risa
    This document provides examples of common telephone phrases used when answering and making calls in both home and work contexts. It includes phrases for answering the phone, asking for someone, taking messages, transferring calls, and apologizing when someone is unavailable. Numbers are also provided in spoken English format. The document concludes with guidance on leaving clear phone messages when the intended recipient cannot be reached.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 21

    By DIDIT KURNIADI

    SMK ANTONIUS
    1. When you answer the phone at home, what do
    you say?
    2. Then, how the people answer the phone at
    work?
    3. Say the phone numbers in English:
    a. 085640830269
    b. 0218467720
    4. Then, say your fixed number and/or your
    mobile phone number.
    Good morning, Montreal supplies. May I
    help you?

    Hello, Lion Restaurant. Can I help you?

    Good afternoon, Roland Scott, speaking

    Hello, 88675932
     Who’s calling, please?
     May I ask who’s calling?
     Who’s speaking, please?
     Hold the line, please. I’ll see if he’s in
     Hold on, please. He’s coming now
     Just a moment, please. She’ll be with you right
    away
     One moment, please. I’ll see if he’s free
     He’s speaking on the other line. Will you hold?
     I’ll connect you with the manager
     I’ll put you trough to the manager
     It’s ringing for you
     You’re trough. Go ahead
     I’m sorry; the manager is out at the moment
     I’m terribly sorry. Mr Hotman is away on
    business right now
     He is not in the office now, but he’ll be back at
    4 o’clock
     Can I take a message?
     Can I give him a message?
     Can I have a message?
     May I speak to Mr. Bates, Please?
     May I speak to the manager, please?
     May I have the Account Department, please?
    This is Mr. Delano's secretary

    This is Pierre Humphrey

    I'm calling on behalf of Mr. Humphrey


     Could you tell me when he’ll be back?
     Do you know what time she’ll be back?
     Yes, could you tell him to call me back?
     Yes, tell her that I call. This is Rita
     No, thanks. I’ll call back later
     No, thanks. It’s not urgent
    Dina is calling her friend. Robin at the other room,
    in the some Office
     Dina : Hello, is that Robin?
     Robin : Yes, who’s speaking?

     Dina : Dina. Can you help me?


     Robin : Yes, certainly

     Dina : I don’t find the receipt you gave me


    yesterday
     Robin : I’ll come to you in a minute
    Someone to see Mr. Lubis, the general manager
     Caller : Hello, May I speak to Mr. Lubis?
     Secretary : Who’s calling please?
     Caller : Andy Wibowo, is he in, please?
     Secretary : He isn’t in the office, sir.
    Would you like to leave a message?
     Caller : No, thanks
     Secretary : Would you call back later?
     Caller : Yes, I will
     Sometimes, there may not be anyone to answer
    the telephone and you will need to leave a
    message. Make sure that the person who
    should receive your message has all the most
    important information he/she needs. Your
    name, The time, the reason for calling, and
    your telephone number.
     THANK YOU

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