1073 Gatsby Toolkit For Colleges Final
1073 Gatsby Toolkit For Colleges Final
1073 Gatsby Toolkit For Colleges Final
Benchmark Toolkit
for Colleges
Practical information and guidance for colleges
Content
Foreword I
Introduction 1
Gatsby Benchmark 1 4
Gatsby Benchmark 2 16
Gatsby Benchmark 3 26
Gatsby Benchmark 4 36
Gatsby Benchmark 5 45
Gatsby Benchmark 6 59
Gatsby Benchmark 7 67
Gatsby Benchmark 8 76
References 86
Acknowledgements 88
The Gatsby Benchmark Toolkit for Colleges careersandenterprise.co.uk I
Foreword
The Careers & Enterprise Company was established Compass and Tracker digital tools
by the government in 2015 to help link schools and
To help colleges meet the Gatsby Benchmarks,
colleges in England to employers, to increase employer
we have developed the Compass evaluation tool.
engagement opportunities for young people.
Compass is a fundamental building block of a stable
To do this, we have established a national network to careers programme and helps colleges to:
connect schools and colleges, employers and careers
guidance providers. Through our investment funds we • Evaluate their careers activity in about 30 minutes.
are also able to back proven ideas, funding high-quality
• Compare their college with the eight Gatsby
careers and enterprise activity in areas of need.
Benchmarks for good career guidance.
The Careers Strategy, published in December 2017,
identifies a broader role for The Careers & Enterprise • Identify strengths and areas for improvement.
Company across all eight of the Gatsby Benchmarks • Download online resources to help them improve
and gives us a core role in the implementation of on their score.
the strategy.
• Share their results with their Enterprise Coordinator
We have been working in partnership with the
and Adviser, along with other colleagues.
Association of Colleges (AoC), ASCL, our Enterprise
Adviser Network, the CDI, the Sixth Form Colleges Once the Compass evaluation has been completed,
Association, college leaderships teams and Careers colleges can then use Tracker, a planning tool designed
Leaders to ensure that our tools and resources are to help:
adding value to the provision in colleges. In addition
• Build and manage their annual development plan
to this Gatsby Benchmarks toolkit we have produced
to improve benchmark scores.
the following documents to support Careers Leaders
in colleges: • Easily record events, classes and all careers
activities in one place.
• Understanding the Role of the Careers Leader –
A Guide for Colleges. • Evaluate careers activities.
• What Works in Careers Education in Colleges. • Access, download and share the careers plan with
their Enterprise Coordinator, Enterprise Adviser,
• Digital Tool Guidance.
colleagues, Leadership Team, Ofsted, etc. directly
• College Roadmap – which outlines the journey a from the account.
college or faculty leader should work through with We have also developed a pilot ‘Find an activity
their Enterprise Adviser. provider’ directory, which can help schools and colleges
to find programmes we fund.
The Gatsby Benchmark Toolkit for Colleges careersandenterprise.co.uk 1
Introduction
1. aoc.co.uk/sites/default/files/College%20Key%20Facts%202018-19.pdf
The Gatsby Benchmark Toolkit for Colleges careersandenterprise.co.uk 3
Gatsby Benchmark 1
A stable careers programme
The college has an end-to-end approach to careers What this means in practice
guidance encompassing pre-entry and admissions
The college has appointed a Careers Leader and
guidance; on-course career learning; practical
published their contact details on its website.
experience and support; tutorial support; student
services; work placement and job-hunting provision; The college has an explicit strategy to move from
and exit and post-exit guidance. To facilitate this, the achieving some benchmarks well to achieving all of
college promotes cohesion between the teams that them by the end of 2020. This may involve scaling up
provide support, e.g. reception, admissions, student provision, working out how to cope with peak demand,
services, careers guidance, work placements. delivering the programme consistently and meeting
the needs of different groups equitably, e.g. between
The benefits of the careers programme are monitored
students on academic and vocational courses at all
for consistency across courses, campuses for multi-site
levels, full-time and part-time, and across split sites.
colleges and different colleges for college groups.
The careers policy is reviewed every two years.
Teaching and support staff are accountable for their
roles in careers and how they relate to the roles The college has strongly connected central services
of cross-college careers staff. (e.g. reception, admissions, student finance, student
support, guidance, work placement, marketing) to
College initiatives and communications with parents,
coordinate all stages of the learner journey.
carers and guardians are informative, supportive
and enabling. The college ensures that all groups of students benefit
from having a programme relevant to their needs and
Employers and other agencies such as universities and
not just general provision which is less targeted.
charitable organisations encourage and support the
college’s work in careers in a spirit of critical friendship. The careers programme evolves through repeated
negotiations between the careers team, course/
personal tutors and students with additional input from
parents and employers. The process is designed to
promote challenge and support, breadth and balance,
continuity and coherence, sequencing and progression
(particularly avoiding repetition and recognising prior
learning), equality and diversity, and consistency and
high quality in the careers programme.
The Gatsby Benchmark Toolkit for Colleges careersandenterprise.co.uk 6
• Careers Leader to register for funded face to face –– Education and Training Foundation.
Careers Leader training at Level six and seven. This
–– The Centre for Vocational Education Research.
funded training is supported by a £1,000 bursary.
Deliver
• Ensure that the careers programme is rooted in
the priorities and vision of the college and not just • Check the accessibility of the published careers
dependent on the goodwill of college managers. programme on the college website, e.g. is it easy
to find and does it meet website accessibility
• Keep up to date with developments in careers guidelines?
theory, policy and practice by subscribing to:
Measure
News Feeds, e.g.
• Within the strategic career plan, undertake regular
–– FE Week. evaluation of the career programme with a clear
intended purpose, for example, feedback from senior
–– TES.
leaders team and the Governing Body should be
Awarding bodies, e.g. used to inform future decisions about the career
programme.
–– Policy Watch (Steve Besley).
• Carry out value-for-money and cost-benefit
–– OCR Policy Briefing.
assessments regularly to ensure that expenditure on
Blogs, e.g. services and resources is efficient and effective.
–– Adventures in Career Development (Tristram • Make full use of the Student Council and student
Hooley). representatives on the Board of Governors to
Organisation updates, e.g. develop and evaluate the careers programme.
Weymouth College
The college delivers further education and training, the student VLE. The programme is delivered during
higher education, apprenticeships, and commercial, tutorials by the careers team or learning facilitators and,
community and leisure courses on six campuses in in some cases, tutors. Training is available to help tutors
rural West Dorset. It is the third most isolated college deliver the sessions as well as a progressive programme
in the country with high levels of social deprivation of feedback and evaluation. The college works on the
and low social mobility. It has a seasonal economy and content of the programme with the county and district
few large employers (mainly in the public sector). Some councils’ economic development teams and is linked
90% of firms in Dorset are micro firms with less than into the local Enterprise Coordinator and Enterprise
ten employees. The college has approximately 1,430 Adviser Network.
full-time students (16-18) and 127 HE students, as well
The Board of Governors has a link staff governor
as training more than 500 apprentices. It supports more
for careers and the VP makes an annual report to
than 60 learners with high needs and offers educational
governors based on an annual assessment with
and welfare support to more than 600 students,
students and staff, including the two student
including 31 who are Looked After Children.
governors. The college also maintains the Quality in
The Careers Leader for the college reports to the Careers Standard. The most recent Ofsted Inspection
Vice-Principal (VP) for Performance and Delivery, (2015) states that “careers advice and guidance are
whose areas of responsibility include quality, teaching, very effective in enabling learners to make the right
learning and assessment, apprenticeships, student choices and move on to further learning, training or
support, student welfare, marketing and international. employment”.
The Careers Leader and VP have fortnightly meetings
The college has a strong commitment to increasing
to plan and review careers and guidance (external and
employer engagement despite the limitations of the
internal) and have daily contact to discuss delivery. The
rural location and seasonal businesses. Involvement of
Careers Leader has operational links with the three
employers is arranged by each faculty or department
Work Placement Officers, who work with curriculum
within the college, so it is linked to what the students
areas to deliver work placements as a mandatory part
are learning at that time. The college invites employers
of courses including childcare, healthcare and sports.
to upload their current vacancies on to the college
The careers programme has a strong focus on JobShop, give their feedback on the programme and
building students’ sense of ownership of their career get more involved.
planning. Topics include career identification with
Parents are also invited to give their feedback. Students
Adult Directions, labour market information linked to
and parents can view activities through the college’s
subjects, options after college, making applications and
bespoke progress tracking system, Weytrack, which
self-presentation skills. Students can join the JobShop
enables tutors to log activities and interventions and
and receive weekly emails on jobs available locally.
allows students to develop a comprehensive individual
It offers taught lessons or self-taught options using
learning plan.
The Gatsby Benchmark Toolkit for Colleges careersandenterprise.co.uk 14
Useful resources
The Careers & Enterprise Company Organisations bringing colleges together
• Compass for colleges to audit your provision. • Association of Colleges. Read the college profiles
of Beacon Award winners for best practice
• The company has set up 40 Careers Hubs across
and innovation in sponsored categories, e.g.
England.
for engagement with employers; for widening
• Free online training is available to all college staff and participation in learning, increasing vocational
governors with an interest in Careers Leadership. progression and employability; for the promotion
and delivery of successful apprenticeships;
• Nominated Careers Leaders from colleges can for careers education and guidance.
register for a funded Level 6/7 Careers Leader
training course with £1,000 bursary. • Sixth Form Colleges Association.
Self-evaluation
• LSIS Effective practice in the FE sector (2009)
suggests strategies for preventing early leaving and a
framework for evaluating a careers programme.
Gatsby Benchmark 2
Learning from career and labour market information
Cirencester College
The college is one of the first selected to teach the new Students joining Cirencester College can select from a
T-levels. It has 2,200 full-time students with about half range of additional opportunities through the Succeed
the 16-19 students from south east Gloucestershire programme. These include extra qualifications, subject
and west Oxfordshire, and half from Swindon and north related enrichment and programmes such as the
Wiltshire. A broad range of A-levels and vocational Duke of Edinburgh’s Award and Career Ready. Three
programmes are on offer, alongside apprenticeships in Career Ready programmes in business and finance,
financial services, marketing, IT, customer service and technology and communications, and sport and health
supporting teaching and learning in schools. The college strengthen access to and use of careers information.
has completed an action plan identifying priorities The programme includes employability masterclasses
for development in meeting the Gatsby Benchmarks covering themes such as networking, interview
and is confident about strengths in career and labour techniques and personal branding, alongside employer
market information. A careers microsite is available talks and visits, work placements and personal
on the parent zone and weekly bulletins highlight mentoring. A Career Ready board of employers,
opportunities. LMI is provided through tutorials and college staff and students support the relevance of the
mentoring sessions with employers from different programme. The E4 cluster with local schools and the
sectors, as well as through online careers resources Royal Agricultural University aims to foster enterprise
including careerpilot.org.uk, a resource developed by and build Career Ready as a programme of support for
HE/FE and training providers in the south west that students from Years 7-13.
has recently added a reporting facility. The college is
monitoring use by students to improve impact and is
training staff to use the resource.
The Gatsby Benchmark Toolkit for Colleges careersandenterprise.co.uk 21
Weymouth College
The college has a long-term strategy for supporting Once students enrol on courses at the college,
learning from career and labour market information they and their parents have access to impartial careers
with significant investment from the local community information and advice through the college Moodle
to support young people. It has run a Careers VLE platform, tutor sessions, one-to-one support and
College since 2009 in collaboration with 15 schools, small groups. Students have an opportunity to join the
Kingston Maurward College (land-based), aspireBU Weymouth College JobShop and receive weekly emails
in Bournemouth, the local authority economic on jobs available locally.
development offices, local employers and the LEP.
The careers section of the college’s website has been
Careers College won the prestigious UCAS Progress
improved with feedback from students. It provides a
AoC Beacon Award. It provides opportunities for Year
link for adult students to the National Careers Service
9 and Year 10 students to attend hands-on and taster
provision weymouth.ac.uk/studying-with-us/advice.
sessions from 63 career areas. “Careers College was
excellent. Next year I will get the whole lot out for The most recent Ofsted report states that “careers
the day in Year 10 at least and make it compulsory. advice and guidance is very effective in ensuring
Students are still talking about it which is what I wanted that learners are placed on the right programme with
from it - opening eyes and expectations.” Mark Fisher, clear goals for progression when they complete their
Deputy Headteacher, The Compass. course. Prior to joining the college they receive high-
quality impartial advice and guidance from a range of
In 2017 the college launched a Heads Up Day
sources including employers, universities and current
programme focusing on degrees and higher
learners through the Careers College initiative. Learners
apprenticeships in Dorset and beyond. Learners
studying arts subjects benefit from guest speakers with
have the opportunity to take part in up to four taster
professional expertise in these areas.”
sessions in areas as diverse as 3D modelling and
animation, agricultural studies, theoretical physics
and music production.
The Gatsby Benchmark Toolkit for Colleges careersandenterprise.co.uk 24
Useful resources
• CIPD/ADECCO quarterly labour market trends. • Unistats includes official data on the satisfaction
scores of undergraduate courses from each
• The LMI for all Careerometer widget can be installed
university and college in the National Student
on your VLE to demonstrate different salary levels
Survey, jobs and salaries after study and other key
and the value of investment in further study.
information for prospective students. Information
• Check out the evidence base for careers websites. about graduate outcomes is taken from two sources:
the Destination of Leavers from higher education
• The National Careers Service site gives information (DLHE) survey six months after they graduate
including pay, career progression and day-to- and the Longitudinal Educational Outcomes (LEO)
day tasks for more than 800 jobs. It also offers dataset on how much graduates were earning three
e-guidance for young people. years after graduating.
• Explore how the labour market summaries for your • The Prospects website provides general information
LEP area can provide useful background on major on labour market statistics by sector, shortage
employers and sectors and developing trends. occupations, salaries and diversity, as well as a range
of job profiles.
• NOMIS is your one-stop shop for labour market
information. The summary pages provide key data • The government portal for information about
about a local area and you can download trend data apprenticeships, getingofar.gov.uk, has a linked
from the site. website to find live vacancies.
• LMI and personal career stories help young people • Join the regular mailing lists of organisations to keep
explore different career routes and pathways your career and labour market information up to
through 1,000 video clips on icould.com. First-hand date. Peter Symonds College’s list of recommended
employer encounters are also immensely valuable. sources includes Inspiring the Future, Trotman,
Purepotential, Targetcareers and the BigChoice.
• The Office for National Statistics is the official
source of labour market data. Regular bulletins • The careers team at the college has also drawn on
contain the latest estimates including employment, materials from the LMI coordinator in the Education
unemployment and economic inactivity for the Development Trust delivering the National Careers
United Kingdom. Service in their area. Check your local provider.
• The UK Commission for Employment and Skills • National Careers Week provides posters,
(UKCES) was a publicly funded, industry led inspirational quotes and links to the Royal Bank
organisation providing strategic leadership on skills of Scotland Kickstart resources.
and employment issues in the four nations of the
UK. Key LMI publications include: Employer Skills • The National Collaborative Outreach Programme
Survey, Employer Perspectives Survey and Working aims to increase the number of young people from
Futures. Funding for UKCES was discontinued in underrepresented groups in higher education.
2016 but some of its work has been taken on by the
Department for Education.
The Gatsby Benchmark Toolkit for Colleges careersandenterprise.co.uk 25
Gatsby Benchmark 3
Addressing the needs of each learner
• A college’s careers programme should seek • Students up to the age of 25 when they have an
to challenge stereotypical thinking and raise education, health and care (EHC) plan.
aspirations.
• 14 to 16-year-olds who are directly enrolled into
• Colleges should keep records of the eligible FE institutions.
individual advice given to each learner
• Home-educated students of compulsory school age
and subsequent agreed decisions.
at any FE college.
• The records of advice given should be
• Adults.
integrated with those given at the previous
stage of the learner’s education (including In the best examples, the study programme offers
their secondary school) where these are learners an individualised pathway with clear study
made available. and/or employment goals. For some learners the route
will be a traineeship, or for young people aged 16 to
• Records should begin to be kept from
24 with an education health and care plan it could be a
the first point of contact or the point of
supported internship. For other learners, routes could
transition.
include an apprenticeship or progression to higher
• All learners should have access to these education. Learners make good progress from their
records to support their career development. individual starting points. From the outset of their
Colleges should collect and maintain accurate college careers, achieving their qualifications at the
data for each learner on their education, end of their courses is linked to making progress on a
training or employment destinations. personally valued pathway.
The college provides enhanced careers input for those
with low levels of prior attainment with the aim of
developing their career thinking and work readiness-
skills to enable them to make informed decisions about
their next steps.
The college refines teaching, learning and assessment
methods to overcome barriers to learning and to meet
the needs of employers and learners.
The Gatsby Benchmark Toolkit for Colleges careersandenterprise.co.uk 27
The implementation of the college’s safeguarding policy • Where Benchmark 3 is well met, there is targeted
inhibits sexism, racism, radicalisation and the threats provision for young people with particular needs.
caused by other people’s unacceptable views and For instance, those with special educational needs
behaviour to the progress and wellbeing of all learners and disabilities (SEND) receive tailored support
and apprentices. including mentoring and supported work experience
to help them develop employment capability. There
Teachers and tutors make effective use of specialist
is recognition of the need for employers and other
support services in the college such as careers advice
local partners to improve these students’ chances to
and guidance, recruitment, financial support, work
develop an independent life and take their first steps
placements, learner support and counselling.
into jobs and courses.
Where good provision is in place, well-kept records
What this means in practice enable staff and partners to track the consistency
All ESFA-funded education for 16 to 19-year-olds and impact of the careers and enterprise programme.
(20 to 25-year-olds with an education, health and care Staff know what students’ career education and
plan) should be delivered as a study programme which guidance needs are and where they are in terms of their
combines qualifications and enrichment activities career planning.
tailored to each student’s prior attainment and
In the best examples, colleges engage learners and
career goals.
encourage them to access and take ownership of career
Where the need has been identified and it is the development records through tracking systems such as
college’s role, the college offers short, part-time, ProMonitor.
foundation-type programmes to help learners to
Colleges that do Benchmark 3 well collect and maintain
develop specific career interests through taster courses
accurate data for each student on their education,
and to become more employable and gain work-
training and employment destination and share this
readiness skills.
information with students, using it to evaluate the
The college’s claim to acting impartially in the best careers and enterprise programme.
interests of learners can be substantiated by evidence
from liaison activities in local schools.
The college monitors equality of access to the careers
programme for learners on different courses to ensure
all students benefit from careers guidance and that:
Sunderland College
One of the largest providers of post-16 education • Welding – a practical demonstration of high-
in the north-east of England. The college has powered welding.
approximately 14,300 students of which 4,000 are
• Hospitality and catering – preparing chicken for sauté.
full-time 16 to 18-year-olds and more than 1,000 are
apprentices. Sixty per cent of students aged 16-18 are • Carpentry and joinery – practical activity working
from disadvantaged backgrounds, with 36% accessing with wood, with lots of hammering involved!
financial support. The college supports more than 90
students with high needs, 27 looked after children, • Motor vehicle – stencil spray painting.
80 young carers and 17 young parents. Fostering
• Enrichment – pool, table tennis and a bit of
inclusivity and removing barriers to learning is central
mindfulness.
to the college’s identity. It delivers bespoke activities
and events for underrepresented groups such as the A young carer who studies at Sunderland College
BME community, young carers, care leavers and those volunteered to support the event as an ambassador and
at risk of becoming not in education, employment or to act as a familiar face for the young people attending.
training (NEET). The event ended with all groups coming back together
with parents for tea, coffee, water and a small buffet.
An example of this is an event designed for school-age
young carers, run in partnership with the Carers Centre. Before the event the young people were asked if
The aim was to enable young carers from schools they had ever thought about college. The majority
across the city to participate in activities to inspire and responded negatively as they had not thought beyond
raise their personal aspirations, enabling them to think their caring responsibilities. After the event all indicated
of opportunities for their self-development. The young that they would now consider further education after
carers were able to sample curriculum areas including: school. They also really enjoyed the diverse curriculum
tasters and demonstrations.
• Hairdressing – styling hair on a mannequin head.
Useful resources
• Sutton Trust Summer Schools offer access to one- • Look at the What Works research from The Careers
week residential courses at university to help & Enterprise Company.
students experience undergraduate life. Applicants
• Check out funding available through the
need to meet specific criteria such as being first
government’s Access to Work Grant, which can
in their family to attend university, be on free
cover the job coach elements of traineeships or
school meals or be from a neighbourhood with low
supported internships.
progression to higher education.
• The SEND Code of Practice sets out responsibilities
• The Access Project works with high-attaining
for learners with or without EHC plans.
students from disadvantaged backgrounds,
providing in-school support and volunteer tuition, • DfE guidance on providing supported internships
to help them gain access to top universities. for young people with special educational needs
and an EHC Plan.
• Inspiring Women.
• Look at the percentage of students in sustained
• Employable Me is a three-part Australian TV series,
education, employment or training broken down to
available in the UK, focusing on disability and
include gender, ethnicity, special need and level of
employment.
disadvantage from your college and consider the
• Search online for ‘career assessments’ to find online implications for your provision.
questionnaires that learners can use to assess their
• FE Week annual performance league tables set out
interests and skills.
positive progression on to education, employment
• Vocopher offers a multimedia library of careers and training destinations.
resources from a collaboration involving academic
• The Office for Students’ participation of local areas
professionals, career counsellors and professional
(POLAR) looks at how likely young people are to
web developers. Resources include career
participate in HE across the UK and shows how this
maturity inventories and video clips illustrating
varies by area.
career theories.
• NATSPEC, an association for organisations which
• When using matching services to find people from
offer specialist further education and training for
the world of work to come into college, request role-
students with learning difficulties and/or disabilities,
model volunteers to raise aspirations and challenge
is leading inclusive skills competitions with the
stereotyping, e.g. women in STEM, men in social
charity WorldSkillsUK. Investigate how students with
care. Book early to avoid disappointment.
additional needs can benefit from the programme of
• Evaluate digital tools for tracking learners’ progress national skills competitions.
and generating reports to see if they meet your
needs, e.g. MyCareerSpringboard (free) and Grofar.
The Gatsby Benchmark Toolkit for Colleges careersandenterprise.co.uk 35
Gatsby Benchmark 4
Linking curriculum learning to careers
The Careers Leader works closely with departments What this means in practice
to enable subject staff to take ownership of their
The Careers Leader identifies needs and opportunities
role in the careers programme. This includes carrying
through analysis of the results of curriculum audits,
out audits to inform staff’s CPD support needs.
student evaluation surveys, labour market surveys, etc.
Departments identify a careers champion to collate and
and negotiates with departments on how the careers
disseminate subject and sector-specific information.
team can support them.
Departmental meetings include a standing agenda item
for careers updates, sector news, etc. Colleges develop short courses for at-risk young people
to re-engage them in learning. Career exploration and
Subject staff make good use of their employer, third
planning are an integral part of such courses alongside
sector and HE contacts to input into their curriculum.
work on motivation, employability skills, adaptability,
A focus on outcomes gives departments flexibility resilience and preparation for full-time courses in the
over the choice of inputs and processes to achieve the college, in-house and external apprenticeships, or
desired impact, while coordination enables the Careers employment.
Leader to deal with gaps and overlaps.
College staff are strongly aware of the benefits of
Insights into how to create a rich learning environment humanising and contextualising course content, i.e:
for careers have been shared with college staff
focused on four main approaches: dialogic teaching, • Highlighting the practical applications of what
enquiry-based learning, experiential learning and learners are doing for their future careers and
reflective learning. Learners on vocational courses have everyday life.
opportunities to use these approaches to complete
• Bringing learners into direct contact with people who
tasks that are relevant to their chosen careers.
followed the same or a similar pathway that they are
The college is resourceful in helping students to achieve on (see also Gatsby Benchmark 5: Encounters with
a GCSE grade four or better and in encouraging learners employers and employees).
to take qualifications in maths and English at a higher
level that will open doors for them with universities, • Making careers learning relevant and fun.
apprenticeship providers and employers. • Focusing on diversity when showcasing individuals
The college has developed highly effective partnerships who have made a significant contribution in a
with local and regional stakeholders. As a result, particular academic or occupational field.
courses meet local, regional and national skills The college recruits specialist teachers of English
priorities well. and maths and trains course tutors to develop
College facilities and commercial facilities (e.g. students’ functional skills in English and maths in
restaurants, salons, gyms) operate as close to relevant contexts.
industrial standards as possible. Course information sheets explain the subject’s
Staff on vocational courses have good industrial skills employability skills, progression opportunities and an
that they share with learners. overview of destinations of previous learners.
• Contextualise courses by incorporating career • Joint planning, delivery and evaluation can make
focused modules/units of work at the beginning or a considerable difference to the impact of your
at an appropriate point in the course. contribution.
• Recognise that online resources (websites, Virtual • Offer staff placements so college staff can learn
Learning Environments) are not a substitute for a more about the business you are in and pass this on
careers programme – they are most effective when to their students.
they are part of supported independent study or • Consider doing a free six-hour online course
integrated within a careers programme. on planning inspiring STEM activities or getting
• Create a working group of ‘career champions’ from feedback to help you improve your volunteering and
across the curriculum to raise profile of careers STEM activities with young people.
programme and to support development of careers
related activity within the curriculum.
Measure
• Record all career activity delivered through the
careers programme and get feedback from all
stakeholders to inform future planning.
The Gatsby Benchmark Toolkit for Colleges careersandenterprise.co.uk 40
Useful resources
• The CDI Framework for Careers, Employability and The Careers & Enterprise Company’s What Works
Enterprise Education (March 2018) provides a useful research comprises literature reviews focusing on
structure for auditing, planning and evaluating the impact and building on what is effective, e.g:
careers programme.
• Careers in the Curriculum. What works? (2017).
• The career management skills framework developed
• The evidence base for careers websites. What works?.
by the LEADER project is grouped around five
main areas: personal effectiveness, managing • WorldSkills UK competitions.
relationships, finding and accessing work, managing
life and career, and understanding the world. • MOOCS, e.g. the Open University’s Open Learn,
and Future Learn.
• A guide to the Learning and Skills Improvement
Service (LSIS) blueprint for careers and its STEM resources include:
implementation, published in 2012, provides a • LSIS: Introduction to career development for STEM
framework of career competencies for England learners – Career learning for the 21st century,
derived from earlier versions in North America module 10 (2012).
and Australia.
• STEM Learning.
• The career adaptabilities scale (Savickas and Porfeli,
2012) focuses on the four significant psychological • Prospects Educational Resources – online catalogue.
resources (concern, control, confidence and curiosity)
• The Tertiary College Group: Delivering Excellence in
that students need when managing career choices,
Tutorial Support (2010).
transitions and events in their lives.
• The Education & Training Foundation (ETF) provide
expert resources to support the education and
training sectors, covering a broad range of topics
and including guidance, effective practice, teaching
materials, research and CPD materials.
The Gatsby Benchmark Toolkit for Colleges careersandenterprise.co.uk 45
Gatsby Benchmark 5
Encounters with employers and employees
* A ‘meaningful encounter’ is one in which the learner has an opportunity to learn about what work is like or what it takes to be successful in the workplace
The Gatsby Benchmark Toolkit for Colleges careersandenterprise.co.uk 46
The UK needs to improve its productivity performance New jobs are emerging, many in growing sectors such
if it is to maintain its position among the leading as digital technology. First-hand encounters expand
economies, and education and skills are crucial to young people’s understanding of areas of growth.
getting this right. The CBI’s Unlocking Regional Growth
The Bank of England estimates that up to 15 million
report showed that education is the biggest driver of
jobs in the UK are under threat of automation over
variations in regional productivity across the country.
the next two decades. It is vital that young people
Research carried out by The Careers & Enterprise have first-hand contact with employers to help their
Company with WorldSkillsUK shows a gulf of understanding of the skills needed for their futures.
expectations between businesses and young people
There are significant weaknesses in the STEM talent-
about preparedness for work. A survey of 2,000 young
base, including underrepresentation of women and
people showed that the majority (62%) believe they are
minority groups. Well-planned employer encounters
ready for the workplace. The CBI/Pearson Education
can help address this imbalance.
and Skills survey found that schools, colleges and
universities are increasingly looking to develop young
people more broadly in addition to their academic
attainment. Businesses are positive about young
people’s teamwork (71% satisfied) and attitudes to
work (67%), but remain concerned on skills of analysis
(51% dissatisfied) and behaviours such as resilience and
self-regulation (48%).
It is expected that by the end of 2020 every college will
ensure that each learner has at least two meaningful
encounters with an employer every year. The 2016
Education and Skills Survey reported “a gap between
education and the preparation people need for their
future, as well as the gap between the skills needed
and those people have”. Employer encounters help to
address the skills and knowledge gap.
Social background has a profound effect on progression
in learning and work. Employer encounters broaden
young people’s horizons for action and foster
community cohesion. The Aspires project from Kings
College London found that young people with low
social capital stand to benefit most from improved
education/employer links and careers education.
The Gatsby Benchmark Toolkit for Colleges careersandenterprise.co.uk 48
• Invest in a team to coordinate and develop a • Book volunteers well in advance, especially if you
comprehensive programme of employer engagement want them at busy times in the year (e.g. National
linked to the curriculum and tailored to the individual Careers Week) or in areas where there is a shortage
needs of students. of volunteers (e.g. modern languages).
• Audit the existing range of employer contacts. How • Make sure that there is a named member of staff
far does this meet the learning needs of students with clearly defined role and responsibility when
in every group and does it address the particular organising and running employer encounters.
needs of disadvantaged students? Audit what type of
• Ensure there is structured preparation, induction
employer encounters are available to your learners
and support of students throughout all employer
using the Compass tool and identify gaps and
encounters.
objectives for improvement.
• Explore ways in which learners can be involved in
• Investigate practice in other colleges and how their
planning and delivering employer engagement to
careers programme providers and registered careers
develop their own skills.
practitioners can support development.
Lambeth College
Alongside its work experience programmes, Lambeth goals and conference planning. The sessions aimed
College runs a variety of initiatives designed to boost to promote apprenticeships as a credible post-16
learners’ employability skills and networks, including: pathway to peers from the 17 schools in the cluster,
while encouraging the apprentices to reflect on their
• Pop-up shop to give young entrepreneurs a space
own apprenticeship pathways.
where they can market and sell their products
and ideas. 2. Lambeth Apprenticeship Ambitions Conference: gave
more than 200 Lambeth school and college students,
• Visiting speakers from employers representing
employers and training providers the opportunity to
a range of occupational areas in response to
hear about the benefits of apprenticeships. Fifteen
learners’ interest.
apprentice ambassadors gave presentations.
• A defined employer engagement structure
3. The Big Careers Day and Big Apprenticeship Day:
incorporating work experience.
an event led by the Lambeth ambassadors in 2017
Lambeth College has been an active partner in one of and 2018, attracting more than 50 employers and
the twelve London Careers Clusters. In partnership with 500 school and college students. The event offers
Lambeth council and London South Bank University, it access to live opportunities and workshops with a
has led three key employer engagement projects: wide range of employers including Battersea Power
Station Development Company, Compass Group,
1. Lambeth Ambassador Programme: the college Guys and St Thomas NHS Foundation Trust, Merlin
has trained more than 50 apprentices in how to Entertainment, Mencap, the Royal Navy, Tideway
prepare and deliver powerful presentations, personal and Westminster Homecare.
branding, determining personal and professional
The Gatsby Benchmark Toolkit for Colleges careersandenterprise.co.uk 52
Leicester College
Leicester College is experimenting with a range of they take part in a Dragon’s Den-type experience and
approaches to broaden employer encounters. Last year present their project to a panel. The programme offers
it started to use the Industrial Cadet programme for accreditation at five levels: Challenger, Bronze, Silver,
students on Level two STEM courses who were not yet Gold and Platinum. The programme includes at least
ready for independent work experience. five hours’ experience of industry. After the programme
students are ready to progress on to work experience.
The Industrial Cadet programme, developed by the
At the end of the week there is a formal graduation to
Engineering Development Trust (EDT), offers a new
celebrate their achievements.
framework for the college that has proved more
supportive to the learners and employers. EDT believes The college also offers a World of Work (WoW)
the programme helps employers to create a talent programme in a range of course areas to students who
pipeline and a future skilled workforce, while helping lack the skills and confidence for work experience. On
young people to develop the skills they need to enter day one they take part in team-building activities and
industry with confidence. are offered insights into different employment areas.
They are then supported to take part in community-
Students tour employer premises and are briefed about
based activities including gardening, river maintenance
taking part in a range of industry-based projects on the
and other social action projects. WoW encourages
first day. Projects are wide ranging and have included
students to see the skills they develop as a stepping
designing a competition gaming studio, developing a
stone to the next level.
start-up company for fibre and cable installation, and
other engineering design projects. Students work from Leicester College has a Get Connected service for
a professionally developed project brief. alumni and encourages them to volunteer to support
the career development of the current student cohort.
Between Tuesday and Thursday students work in
teams on the project brief with the support of college
tutors and staff from the companies. On the Friday
The Gatsby Benchmark Toolkit for Colleges careersandenterprise.co.uk 53
Sunderland College
The college places significant focus on being a city- member of staff to coordinate the initiative and visit
wide strategic partner. One of the key partners is the advocates at work. Initially 30 students and three
Sunderland city council, which struggles to recruit and care homes took part, but due to the project’s success
retain social workers, while many of the college’s health this increased to five care homes, with two having
and care students plan to work in the adult care sector. approached the college asking to be involved. There
Through a close link between the council and its adult have been measurable gains from the programme:
social care team, the college was able to co-design
the role of a ‘intergenerational advocate’ who would • Improvements in students’ employability, literacy
work alongside older people in care homes offering and digital skills, and self-efficacy.
social engagement and support. A role descriptor • Improved student understanding of the sector.
was produced and mapped to the Health & Social
Care qualification. • Increased social engagement for care home
residents including support for those with cognitive
Students can apply to be part of the initiative and
impairments such as dementia.
demonstrate their skills and work-readiness. In
preparation, they attend workshops delivered by social • Excellent feedback from residents, students and
workers and undergo a two-week induction before placement hosts.
embarking on a two-day-a-week placement for a
Christine Scott, manager of Belle Vue House, said:
minimum of 21 weeks to gain understanding of the
“The experience has been a great success and the
sector. On placement, students are introduced to a
vibe in the home has been upbeat and very rewarding.
broad range of entertainment and activities including
This is a great scheme and is one that every care setting
biscuit decorating, organising musicals, playing board
should embrace with open arms – we would certainly
games, reading books and poetry, and helping residents
recommend it.”
to create memory boxes.
Carla Raine, health and social care lecturer, said:
As part of the initiative, students are allocated a
“It’s fantastic to see younger members of our society
named social worker as a mentor. This provides them
helping to combat the effects of social isolation by
with a meaningful employer encounter as well as their
working with health and care providers.”
work with care home staff. The college identifies a
The Gatsby Benchmark Toolkit for Colleges careersandenterprise.co.uk 55
Weymouth College
The college won an AoC Beacon award for excellent and volunteering. The Sport and Public Services
employment and community links within the Sport Department uses outstanding sports facilities including
and Public Services Department. It has forged strong the Weymouth and Portland National Sailing Academy
partnerships with local schools, employers, community to boost students’ confidence and employability skills.
clubs, national sport governing bodies, county sport Students gain authentic coaching and leadership
partnerships and the local authority to help students opportunities through this range of links. This enhances
understand the leisure industry and take part in their overall learning experience and helps to prepare
planning local sporting events through work placements them for their future careers in sport or public services.
The Gatsby Benchmark Toolkit for Colleges careersandenterprise.co.uk 56
Useful resources
• GOV.uk/government/publications/16-to-19-study- • Inclusive Skills Competitions are open to people
programmes-guide-for-providers – sets out advice working up to Level one and are designed to
about planning and delivering the study programme. showcase the skills of students with learning
difficulties. The competitions also build links
• Careers and Enterprise Company Meaningful Toolkit.
between further education colleges (specialist and
• Skills Builder Framework. mainstream), work-based learning providers and
employers across the country. They take place in
• Inspiring the Future. nine vocational areas: catering, media, restaurant
service, fitness instruction, health life sciences,
• How to run a careers speed networking event.
hairdressing, ICT, woodworking and horticulture.
• LearnLive provides free access to live interactive
• WorldSkills UK and The Careers & Enterprise
broadcasts and video on demand with live chat to
Company have come together to share stories of
support careers and health education (learnliveuk.
the WorldSkills UK Skills Champions and to inspire
com). Read the Bolton Sixth Form College case study.
more young people to consider the full range of
• Some LEPs have produced guides on employer opportunities. The videos can help colleges to
engagement to support colleges. engage their learners in careers planning.
• Free webinars are a great way to bring employers • The Careers & Enterprise Company is working to
into the classroom in general. deepen understanding of what works. There is
strong evidence that employer mentoring, enterprise
• The STEM Exchange acts as a matching service, competitions and work-related learning provided in
providing teachers and young people (aged 14 cooperation with employers show positive impact:
and over) with the opportunity to access face-
to-face science, technology, engineering and –– Business games and enterprise competitions.
maths experiences with employers. Originally What works?.
commissioned by the Education and Training
–– The evidence on careers events. What works?.
Foundation, it was established by the not-for-profit
engineering skills organisation Semta. –– Work experience, job shadowing and workplace
visits. What works?.
• The Engineering Development Trust provides useful
models for employer engagement in the STEM area.
The Gatsby Benchmark Toolkit for Colleges careersandenterprise.co.uk 58
• Explore practical ways to work with employers • Volunteers from the world of work including
to address youth unemployment via the CIPD’s inspiring women can be sourced through
Learning to Work. InspiringtheFuture.org.
• The Lifeskills campaign from Barclays offers • A UK-wide charity, Career Ready, runs one of 39
comprehensive teaching resources to boost funded mentoring programmes linking employers
employability and digital skills and to support with schools and colleges to open up the world of
effective employer engagement. work to young people.
Gatsby Benchmark 6
Experiences of workplaces
• Work visits, e.g. open doors events where employers Workplace experience enables learners to enhance
invite in groups of students during specific dates in their social capital, i.e. to function effectively as adults
the year. in a work environment, build their network of contacts
and develop other employability skills.
• Individual work experience placements (one day a
The Careers & Enterprise Company’s Enterprise Adviser
week or in blocks), e.g. placements in nurseries for
Network is supporting schools and colleges in building
students on early years courses. It may be possible to
relationships with local businesses. The network is
arrange for some students to do work experience in
operating in over half of schools and colleges, and
Europe, e.g. for modern languages students.
all colleges will have access to an Enterprise Adviser
• Supported internships for students with learning by 2020. We recognise that this can be particularly
difficulties and disabilities. challenging in rural areas and the network continues to
identify and share good practice across the country so
• Team work experience placements.
that everyone can benefit.
• Work shadowing placements. Non-statutory guidance from the DfE states that
“all study programmes should include work experience
• Volunteering and community activities.
and non-qualification activities, which complement
The timing and duration of work placements is enough the other elements of the programme and support the
to yield real benefits – every T Level will include an student to progress to further or higher education or
industry placement with an employer focused on to employment”.
developing the practical and technical skills required
This can benefit students on academic as well as
for the occupation. These will last a minimum of
technical and applied pathways. Experience of
315 hours (approximately 45 days) but can last
workplaces can help all students to firm up their career
longer. Employers can offer industry placements as
choices and strengthen the personal statements they
a block, day release or a mix of these, and can
write when applying for opportunities. Work experience
discuss sharing part of the placement with another
can take many different forms, and we recognise
employer if necessary.
that there are circumstances in which a formal work
Volunteering projects and Social Action can be an placement in an external setting may not be appropriate.
effective way of gaining work experience related to a
Experiences of work that are linked to students’ study
study programme, e.g. helping a local community centre
programmes are more likely to have a positive impact
with painting and decorating, marketing, helping in the
on their educational engagement and work orientation
café or playgroup.
than general work experience or part-time work, which
can have neutral or negative impacts.
The wider purpose of giving young people experiences
of workplaces is to prepare them for adult and
community roles and responsibilities.
The Gatsby Benchmark Toolkit for Colleges careersandenterprise.co.uk 61
Useful resources
• The AoC website has a collection of resources • David Sims et al. (2013). Evaluation of the Work
developed with funding from the DfE to assist Experience Placement Trials: Research report. (DfE).
colleges and employers in organising industry Findings and recommendations from a National
placements. Foundation for Educational Research evaluation
of five work experience models for 16 to 19-year-
• Websites that advertise opportunities, e.g.:
olds over a two-year trial in 25 colleges nfer.ac.uk/
–– MyKinda Future. evaluation-of-the-work-experience-placement-trials.
Gatsby Benchmark 7
Encounters with further and higher education
* A ‘meaningful encounter’ is one in which the learner has an opportunity to learn about what work is like or what it takes to be successful in the workplace
The Gatsby Benchmark Toolkit for Colleges careersandenterprise.co.uk 68
The 2014 CBI report A Better Off Britain emphasises Top tips for colleges
that we are failing to make the most of talent from
all backgrounds. Plan
The chief executive of the University Vocational Awards • Work with university and degree apprenticeship
Council has predicted that over the next three years providers to plan events and initiatives together to
about 10% of all university degrees will be awarded via be clear about expected outcomes linked to your
apprenticeships. Staff in colleges will have a key role in careers programme.
developing this pathway.
• Engage with National Collaborative Outreach
Students need to be aware that the return on Programme for support with your careers
investment in learning varies by subject and place programme.
of study. Government data shows that:
• Encourage staff to sign up as Apprenticeship
• Graduates from universities are only 1% more Champions to help inform and update students,
likely to be in sustained employment ten years staff and parents about apprenticeships.
after graduation than those who graduated from
FE colleges. Deliver
• Ensure that the careers programme covers the reality
• FE college graduates receive a median initial salary
of studying and life at university, undergraduate
of £14,600 compared with an initial median salary of
careers advice and graduate opportunities and not
£19,000 for those graduating from universities.
just the applications process.
• Engineering graduates from FE colleges had a
• Cover all routes available to students (e.g. university,
slightly higher median salary of £29,900 compared
degree apprenticeships) within staff CPD and parent
with £29,500 for those who studied the subject
events to ensure that any stereotypes are challenged
at university. However, in subject areas such as
and that students receive consistent messages about
psychology and law, those who studied the subject
their options.
at university were found to earn significantly more
than those in FE colleges. • Allow students opportunity to engage with
and consider all routes available to them.
Build in reflection and evaluation time within
career programme to allow them to make an
informed decision.
Useful resources
HE organisations Organisations that support the employment
• UCAS. of young people
• Amazing Apprenticeships.
• Which? University provides comprehensive
information, advice and interactive tools to help • The Institute for Apprenticeships ensures high-
learners decide what and where to study and how quality apprenticeship standards and advises
to apply. Includes sections on choices at 16+, government on funding for each standard.
choosing HE (including the admissions process),
• The Institute of Student Employers is an
apprenticeships, employment and foundation
independent, not-for-profit organisation that
degrees, with additional resources for teachers
supports its members in recruiting school and college
and parents.
leavers, apprentices and graduates.
• The Russell Group of Universities.
• The Association of Employment and Learning Providers.
• The Russell Group Informed Choices booklet gives
advice about choosing facilitating subjects for Sources of further information
A-level study. • Cegnet: Guide to HE websites (March 2018).
• The Office for Students has news and information • Not going to Uni.
about the National Collaborative Outreach
• Find an apprenticeship service.
Programme in each of the 29 local partnerships.
• Sutton Trust UK summer schools, for students who
• Discover Uni.
meet the trust’s social mobility criteria, e.g. in the
first generation of their family to attend university,
have been eligible for free school meals.
The Gatsby Benchmark Toolkit for Colleges careersandenterprise.co.uk 76
Gatsby Benchmark 8
Personal guidance
*The college should ensure that access to a level 6 adviser is available when needed
The Gatsby Benchmark Toolkit for Colleges careersandenterprise.co.uk 77
Deliver
• Identify opportunities for the careers team to
contribute to college open days so prospective
students and parents are introduced early to the
careers advice on offer through the college.
• With individual agreement, integrate records from Top tips for employers
careers interviews into student reporting systems
so that tutors can support career planning. • When working with a college, work with Careers
Adviser to understand personal guidance in the
• Build intensive, wrap-around support for your college and how you can add capacity.
more vulnerable students using mentoring and
other programmes. • Try to establish links with the Careers Adviser to
build coherence between the employer encounters
• Join the Career Development Institute as an Affiliate and personal guidance.
Organisation. This demonstrates commitment to the
professional codes of ethics and provides access to • Draw on the expertise of the Careers Adviser to get
fortnightly bulletins and journals. to grips with the complex educational choices facing
students and the destination norms from the college.
• Follow the CDI code of ethics and regularly review
the effectiveness of career services by using • Ask the adviser for case studies and examples
feedback gathered from learners, employers, of students’ aspirations to illustrate your talks
parents and college staff. or activities.
• Maximise opportunity from career events by • Work with the Careers Adviser to ensure students
including focused resources for students and staff are effectively prepared for employer encounters.
to investigate opportunities together.
• Link with the Careers Adviser to ensure students
• Ensure career practitioners maintain reflective reflect on what they have learnt from employer
practice as ‘the capacity to reflect on action to encounters and how it relates to their career
engage in a process of continuous learning’ (Schon planning.
The Reflective Practitioner: How Professionals Think
• Support the continuing professional development
in Action. Basic Books, New York. p.102).
of the Careers Adviser by sharing information about
• Ensure that career programme involves upskilling your sector and relevant labour market trends.
and keeping all ‘influencers’ up to date and informed.
• Encourage students to make best use of the personal
Identify opportunities to communicate key messages
guidance on offer.
to parents and community through events, website
and social media. • If you receive feedback from students about access
to or delivery of personal guidance, share it with the
Measure Careers Leader at the college.
• Monitor and review the services offered, gathering
feedback from students. • Work with the college and the Careers Adviser to
help ensure that personal guidance connects to
other careers interventions.
The Gatsby Benchmark Toolkit for Colleges careersandenterprise.co.uk 80
Weymouth College
Many colleges work with the National Careers Service The college is pleased with the difference this has
to strengthen access to personal guidance provision. made to its success rate in supporting progression
At Weymouth College, the Education Development and getting students into higher education. The
Trust delivers National Careers Service interviews to all experienced and qualified teams of Careers Advisers
19+ Access-to-HE applicants/enquirers and prepares delivering high-quality personal guidance through
them for the start of their Access to HE course. one-to-one interviews, group work and employability
skills workshops.
The Gatsby Benchmark Toolkit for Colleges careersandenterprise.co.uk 85
Useful resources
Career Development Institute
• Advice and Good Practice on Commissioning Career
Guidance Services.
References
The Gatsby Charitable Foundation: Good career guidance – the report (2014)
The Gatsby Charitable Foundation: Benchmarks for young people in colleges (2018)
The Gatsby Charitable Foundation: Good career guidance – reaching the Gatsby Benchmarks
(2018)
The Careers & Enterprise Company: What Works research
The Gatsby Charitable Foundation and The Careers & Enterprise Company: Understanding the role
of the Careers Leader, A Guide for Colleges (2018)
Social Mobility Commission: State of the nation (2017)
DfE: Making the most of everyone’s skills and talents careers strategy (December 2017)
DfE: Career guidance for further education and sixth-form colleges (February 2018)
The Careers & Enterprise Company: Implementation plan in response to the government’s careers
strategy (2018)
The Careers & Enterprise Company: A-level myth buster – the truth about the educational and
career choices young people make at 16 and 18 (2018)
The Careers & Enterprise Company: Moments of Choice – How education outcomes data can
support better informed career decisions (2016)
World Skills Foundation: What contributes to vocational excellence? A report on the MoVE
International Research Project conducted at WorldSkills London (2012)
Confederation of British Industry (CBI): Unlocking regional growth
CBI/Pearson Education and Skills Survey: Helping the UK to thrive (July 2017 – the 2018 survey
was launched in August 2018)
The International Centre for Guidance Studies/The Sutton Trust: Hooley T, Mattheson J and Watts
AG (2014), Advancing Ambition – The role of careers guidance in supporting social mobility
Association of Colleges: Tools and guides from colleges to support the implementation of the study
programme
Quality in Careers Standard: Case studies of best practice around the country
Making the Grade: Does involvement in activities with employers impact the academic achievement
of young people, Elnaz T. Kashefpakdel, Jordan Rehill and Anthony Mann (2017)
Careers education: International literature review: Deirdre Hughes (2016)
The Gatsby Benchmark Toolkit for Colleges careersandenterprise.co.uk 87
UK Commission for Employment and Skills: The death of the Saturday job – The decline in earning
and learning in the UK (2014)
Career Development Institute (CDI): Equipping the young people of today for the career choices of
the future – personal career guidance (2018)
CDI: Framework for careers, employability and enterprise education (2018)
CDI: Careers guidance in schools and colleges – a guide to best practice and commissioning
independent career guidance services (2018)
CDI: Thinking digitally in a digital world – A digital strategy for the career development sector (2018)
Association of Colleges: College Key Facts 2018-19
The Gatsby Benchmark Toolkit for Colleges careersandenterprise.co.uk 88
Acknowledgements
With thanks to the following organisations and individuals for case studies
and support in the production of this toolkit:
David Andrews
Ryan Gibson, Facilitator of the Gatsby career pilot, North East LEP
Ruth Smith, Laura Ryan, Stefania Caria, John McClean – Lambeth College
Michele Squire, Prospects – Licensed Awarding Body for Quality in Careers Standard
The Quality in Careers Consortium for sharing their case studies: qualityincareers.
org.uk/careers-guidance/case-studies
Sue Overy, Education Development Trust and Quality in Careers Standard assessor
with CSW Group
Walsall College
Evettte Hawkins and Ann Johnson, The Sixth Form College Colchester
careersandenterprise.co.uk