QSF 1 - RISK AND OPPORTUNITIES REGISTER-compilation by Clause
QSF 1 - RISK AND OPPORTUNITIES REGISTER-compilation by Clause
QSF 1 - RISK AND OPPORTUNITIES REGISTER-compilation by Clause
Opportunity:
Consultation
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Risk 2: 2 3 6 Moder -
Laboratory contaminated ate alternative/pro
(action per storage
require area
)
Opportunity:
Risk 3: - Ruin JKM image 2 3 6 Moder - Training all
Report delayed - Allow ate staff
competitor to (action - Purchase of
flourish require latest
) instrument
- Request
additional
budget
-
1. Risk & Opportunity Identification 2. Risk Assessment 3. Risk Control
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Work Process Risk & Opportunity Effect Probability Severity Risk Matrix Risk Eliminate Prevent Minimize
(P) (S) (R = P x S) level
5) Equipment Risk 1: Piagam 2 4 8 Mod Scheduled PM - Spare part
Breakdown pelanggan, erate - Competent
TAT bertambah, personnel to
Kesalahan troubleshoot
laporan
Opportunity: Staff training,
Apply for equipment new method
procurement
Risk2: No information 2 3 6 Mod Proper validation Competent
Not validated on instrument erate plan personnel
performance
Opportunity: Performance on
Request training from the instrument
supplier
Risk 3: Service 3 3 9 Mod Perancangan awal Borrow from
Insufficient spare parts interrupted, erate procurement other
and consumables Delay in laboratories
reporting,
Service delivery
not efficient,
Not meet KPI
Opportunity:
Increase procurement
budget
Risk 4: Not fully utilize 2 4 8 Mod Lupus Engage technical Keep close
No service expert on budget, erate expert contact with
delay in service expert
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reporting, result
not accurate,
injustice
Opportunity:
Training oversea
Risk 5: Unreliable 2 4 8 Mod Calibration Close
No calibration result, quality erate program monitoring
and credibility
department,
client unable to
get required
result
Opportunity:
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Work Process Risk & Opportunity Effect Probability Severity Risk Risk level Eliminate Prevent Minimize
(P) (S) Matrix
(R = P x S)
7) Externally Risk 1: Defective - Affecting results of 2 5 10 High Assigned
provided product or material analysis either work Impact competent
product delays (affecting TAT) officer during
and and produce wrong stock take and
results delivery
services
- Unable to provide
the required analysis
to client
Opportunity: can claim - Produce accurate
or get new product and quality result
- Meeting TAT
- Improve laboratory’s
efficiency
- Able to meet
customer’s
requirement
- No compromisation
during evaluation
and put emphasize
on quality rather
than price
Risk 2 : Raw material - Affecting results of 2 2 4 Moderate Frequent
delay analysis either work follow ups and
delays (affecting TAT) proper
and produce wrong management
results of
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Work Process/Source Risk & Opportunity Effect Probabilit Severity Risk Risk level Elim Prevent Minimise
y (P) (S) Matrix inat
(R = P x e
S)
8) Review of Risk 1: Unable to meet customer - Ruin JKM 2 3 6 Moderat - Training all staff
Request, tenders expectation and satisfaction image e - Purchase of latest
and contracts - Allow instrument
competitor to - Request additional
-Customer flourish budget
request/dialogue Opportunity:
- To enhance JKM image
- procurement of instrument
and chemical
- Build confidence of JKM
- Build up networking
- Recognition of JKM expertise
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Opportunity:
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personnel
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system
Opportunity:
Tighten security measures
Risk 5: Improper - Delay in report 3 2 6 Moderate Establish effective
maintenance of records delivery to retrieval system.
for retrieval due to customers For example:
insufficient -Time consuming Indexing, bar
identification coding, automation
system
Opportunity: Able to
improve records
management system in
line with current
approach
Risk 6: Timely work Delay in record 3 3 9 Moderate Provide updated
process required due to keeping and handling and adequate
lacking of infrastructure- process facilities
computer, printer,
internet connection
Opportunity: Upgrading
infrastructure in
accordance with current
technology
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Severity
1 2 3 4 5
Image No effect Division Level Centre / Branch Level Department Level Ministry Level
Work Process Operation as Normal Operation as Normal Operation 51% - 90% Operation 0- 50% Terminate
Lost / cost No Lost Lost more than 10K Lost more than 100K Lost more than 500K Lost more than 1M
Piagam Comply 90-100% Comply 80-89% Comply 70-79% Comply 51-69% 50% and below
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