The Hospital Team and Hospital Departments

HOSPITAL PHARMACY
Week 2 – Video 1
THE HOSPITAL TEAM AND HOSPITAL DEPARTMENTS
THE HOSPITAL DEPARTMENTS
1. Pathology Department – studies and analyzes samples

2. Cardiology Department – specializes the heart
3. Physiotherapy Department – designs special exercises for patients
4. Renal Unit – treats kidney diseases
5. Pharmacy – dispenses medicines
6. Orthopaedics Department – treats bones
7. Neurology Department – treats disorders of the nervous system
8. Paediatrics Department – treats sick children
9. Dermatology Department – treats diseases of the skin
10. Hematology Department – studies blood disorders
11. Obstetrics Department – specializes in pregnancy and birth
12. Surgery Department – performs operations on patients
13. Emergency Room / Casualty Department – takes care of patients whose life is in
danger
THE HOSPITAL TEAM
Some useful words:

1. Receptionist Welcomes people to the hospital,  Welcome
records patient’s information, direct  Record
them where to go  Direct
2. Paramedic Response to emergencies, gives first  Emergency
aids and goes in an ambulance  First aids
 Ambulance
3. Nurse Administers medication, keeps  Medication
records, monitor patients, educates  Record
patients on healthcare  Monitor
 Educate
4. Surgeon Performs operations in the operating  Operation
theater. (surgery)
 Operating theater
5. Anaesthetist Administers the anaesthetic and help  Anaesthetic
patients to manage pain  Pain
6. Scrub Nurse Supports surgeons in the operating  Support
theater  Operating theater
7. Porter Moves equipment, furniture and  Move
patients around the hospital  Furniture
 Equipment
 Patient
8. Consultant Specializes in a particular medical  Team
field and leads a team of doctors  Doctor
9. Cardiologist Specializes in illness of heart and  Illness
blood vessels  Heart
 Blood
 Blood vessels
10. Paediatrician Treats children  Children
11. Midwife Attends birth and delivers babies  Birth
 Baby
12. Lab Technician Examines samples and tissues under a  Examine
microscope  Tissues
 Samples
 Microscope
13. Physiotherapist Helps people restore movement and  Movement
function through special exercises  Exercise
14. Radiologist Takes x-rays and other images  X-rays
15. Pharmacist Prepares medicines to give to medical  Medicine
staff and patients  Patient
 Medical staff
WEEK 2 VIDEO 2
Hospital organizational structure
organizational structure
 refers to the level of management within a hospital
 levels allow efficient management of the hospital departments
 the structure helps one understand the hospital's chain of command
 chain of command refers to who you would report to if you had a problem
organizational structure varies from hospital to hospital
 large hospitals will have a more complexed organizational structure due to the number
of employees
 smaller hospitals tend to have a much smaller organizational structure simply because
of the number employees
grouping of hospital departments within a structure
 hospital departments are grouped in order to promote efficiency of the facility

 grouping is generally done according to the similarity of duties
common categorical grouping
 Administrative Services
 informational services
 therapeutic services
 diagnostic services and
 support services
administrative services
this goes to be your:
hospital administrators
 such as your CEO, vice president, executive assistants, department heads

 this is the business side of the hospital these are the people that run the hospital
 they oversee budgeting and finance
 they help establish policies and procedures and
 they often perform public relations duties such as going out into the community,
promoting public health and more or less stirring up business for the hospital
informational services
they document and process information these include:
 admissions
 billing and collection
 medical records
 computer information services or systems
 health education and
 Human Resources
therapeutic services
they provide treatment to patients, there's ten different therapeutic services:
1. physical therapy treatment to improve large muscle mobility, if you have a surgery you
need to get your muscles stronger learn to walk again, run that's what you do your
physical therapy for that .
2. occupational therapy-treatment goal is to help patient and regain fine motor skills such
as writing, picking up things, learning to brush your hair, any type of you know picking up
little marbles, learning to do fine motor skills.
3. speech/language pathology- they identify evaluate and treat speech or language
disorders.
4. respiratory therapy- they treat patients with heart and lung diseases
5. medical psychology they're concerned with a mental well-being of patients
6. social services- connect patients with community resources such as financial aid, if they
need help with housing once they leave the hospital that kind of thing.
7. Pharmacy- help dispense medications while they're at the hospital and also can
dispense some for when they leave the hospital
8. dietary- this maintains nutritionally sound diets for patients, they can also help educate
the patients on the type of diet they need once they leave the hospital
9. sports medicine- that provide rehabilitative services to athletes can like the physical
therapy
10. nursing- they provide care for patients; nursing will be seen all over in all through
different departments of the hospital
diagnostic services
these determine the causes of illnesses and injury. diagnostic just like you diagnose something
that includes:
 medical laboratories- study the body tissues just is where you'd go to give your blood, if
you give blood they send it to laboratory they do the testing on it.
 medical imaging such as radiology MRI CT ultrasounds, this is where you get your x-
rays.
 emergency medicine- this is the emergency room, provides emergency diagnosis and
treatments
support services
they provide support for the entire hospital, these are the people that kind of keep everything
running keep all everything supplied and ready to go. this includes:
 central supply- so where you would send your orders they receive stuff from different
companies the help stock and distribute equipment and supplies
 biomedical technology- they are responsible for a design, build repair and medical
equipment.
 hospital keeping and maintenance they help maintain a very safe hospital by mopping
up floors, keeping everything clean, help keeping the environment very clean, laundry
services
traditional organizational chart
example of a very traditional one at the very top you have your:
board- those are the people that typically own the hospital they're responsible for making all the
big big decisions.
next you have underneath them you have the:

administration: department heads, CEOs and then underneath it all the administration you
have your four different subgroups:
 informational services
 therapeutic services
 diagnostic services
 support services
this is what a traditional organizational chart looks like also the pyramid demonstrates a
symbolic organizational structure of the hospital. so here you can see at the top of the pyramid
you have board: those are the very top people, they make the very very very important
decisions.
administration: they're right below them then informational therapeutic, diagnostic and support
services.
diagnostic services- those lines can definitely become blurred because you must diagnose what
you do first before you get therapy, but also nursing is underneath therapeutic services. Nurses
are very important whenever it comes to patient care
support services- they're at the bottom they're the ones that will just kind of help keep everything
grounded keep everything together so example of a symbolic representation of the
organizational structure this is going to be one of the projects we're going to do next is you're
going to think of and come up with your own symbolic representation or representation of the
organizational structure.
example of a symbolic organizational structure of a hospital
for this picture the as you can see they have therapeutic services, diagnostic services,
administrative services and support services.
stethoscope- has to do with the diagnostic service. the diagram determines the cause of the
illnesses the
earpiece- therapeutic services, hears interprets and decides course of treatment
tubing- the support services support structure of the stethoscope, best supports all the hospital
departments
head- administrative services, they run everything (kind of the business, kind of you know
thinking about what's going on planning that's what the administrative services does
representation of the organizational structure you can use things such as a rollercoaster totem,
pole hamburger, tennis shoes, maybe an ice cream cone, a tree with you know the roots being
the support services and branches can be your therapeutic services so when your options are
limited or unlimited.

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The Hospital Team and Hospital Departments

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HOSPITAL PHARMACY

THE HOSPITAL TEAM AND HOSPITAL DEPARTMENTS

THE HOSPITAL DEPARTMENTS

1. Pathology Department – studies and analyzes samples

THE HOSPITAL TEAM

Some useful words:

 hospital departments are grouped in order to promote efficiency of the facility

 such as your CEO, vice president, executive assistants, department heads

next you have underneath them you have the:

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