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    Resume For Portfolio

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    Rachael Lohnes seeks to continuously grow as a leader while spreading positivity through interactions. She has over 3 years of experience as a Shift Supervisor and Barista at Starbucks, where she ensured customer satisfaction and store operations ran smoothly. Her responsibilities included scheduling, supervising, inventory management, mentoring employees, and focusing on customer connections. She has a Bachelor's Degree in Organizational Leadership from Arizona State University and is a Certified Food Safety Manager.

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    Resume For Portfolio

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    108 views1 page
    Rachael Lohnes seeks to continuously grow as a leader while spreading positivity through interactions. She has over 3 years of experience as a Shift Supervisor and Barista at Starbucks, where she ensured customer satisfaction and store operations ran smoothly. Her responsibilities included scheduling, supervising, inventory management, mentoring employees, and focusing on customer connections. She has a Bachelor's Degree in Organizational Leadership from Arizona State University and is a Certified Food Safety Manager.

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    Rachael Lohnes seeks to continuously grow as a leader while spreading positivity through interactions. She has over 3 years of experience as a Shift Supervisor and Barista at Starbucks, where she ensured customer satisfaction and store operations ran smoothly. Her responsibilities included scheduling, supervising, inventory management, mentoring employees, and focusing on customer connections. She has a Bachelor's Degree in Organizational Leadership from Arizona State University and is a Certified Food Safety Manager.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    108 views1 page

    Resume For Portfolio

    Uploaded by

    api-399897689
    Rachael Lohnes seeks to continuously grow as a leader while spreading positivity through interactions. She has over 3 years of experience as a Shift Supervisor and Barista at Starbucks, where she ensured customer satisfaction and store operations ran smoothly. Her responsibilities included scheduling, supervising, inventory management, mentoring employees, and focusing on customer connections. She has a Bachelor's Degree in Organizational Leadership from Arizona State University and is a Certified Food Safety Manager.

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    RACHAEL LOHNES

    PROFESSIONAL MISSION STATEMENT


    630-200-9668

    To continuously grow as a leader and human, while spreading positivity one
    interaction at a time.

    EXPERIENCE
    rachlohnes@gmail.com
    SHIFT SUPERVISOR
    Starbucks | June 2017 - Current

    Linkedin.com/in/Rachaellohnes Responsible for ensuring customer satisfaction. Delivered high-quality products in


    a clean, safe and welcoming store while confidently running shifts that created the
    Starbucks Experience.

    Naperville, IL • Utilized daily scheduling tools to plan Barista’s responsibilities and


    routines.
    EDUCATION • Supervised store operations to maintain customer satisfaction.

    • Efficiently ordered store product to maintain inventory levels.
    BACHELOR’S DEGREE
    Organizational Leadership • Maintained a positive attitude that set the tone within the store
    Arizona State University • Mentored Baristas by recognizing teachable moments and providing


    2017 – 2020 feedback and coaching.
    GENERAL STUDIES • Ensured my team focused on creating connections with customers.
    Joliet Junior College
    2013-2016

    CERTIFICATION BARISTA
    National Registry of food Safety Starbucks | January 2015 - June 2017
    Professionals

    Certified Food Safety Manager Worked to create the best moment in every customer’s day while delivering
    Certificate No. 21636069 expertly crafted products.

    SKILLS • Accurately placed customer orders and follow proper cash handling
    Cash Management procedures.
    Conflict Management • Used my knowledge of coffee, products, and offers to ensure customer
    Customer Relations
    satisfaction.
    Inventory Management
    Leadership • Responsible for crafting and serving high quality beverages.
    Microsoft Office Suite • Ensured food and merchandise was visually appealing, stocked and signed
    Prezi appropriately
    Problem-solving • Worked as team player by supporting others to do their best.
    Social Media Platforms • Utilized the LATTE model (Listen, Apologize, Take Action, Thank, Ensure
    Team Building Satisfaction) to restore the Starbucks Experience when things don’t go as
    Technical Writing
    planned.
    Visual Merchandising
    Weebly

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