West Bay College: CS1: Oral Communication in Context
West Bay College: CS1: Oral Communication in Context
This module follows the K to 12 curriculum design of the subject ORAL COMMUNICATION IN
CONTEXT. The topics, however, are added to better address the objectives of the course and to make
the course more relevant given present realities. Furthermore, the topics are thematically arranged for
a more coherent presentation. While the use of technical terms is sometimes avoidable for introducing
technical concepts, simple and clear language is used in explaining these concepts without sacrificing
the depth and value of what they convey. One unit comprises of 5 lessons with set of lessons and
activities.
The first unit examines the introduction to communication and its sub-topics.
COURSE MODULE
Rationale
The purpose of this module is to explain the nature of communication in able for the students to understand the
process of communication and how effective communication works by discussing each concepts and supplying them
with activities that will enhance their knowledge and skills about communication.
Pre-learning Concept Check
Direction: Mark the level of your knowledge or understanding of the statements in the table using the following symbols:
0 for no knowledge; + for a low level of knowledge, ++ for an average or moderate level of knowledge, +++ for a
high level of knowledge. At this point, answer only the left column (BEFORE STUDYING UNIT 1). Answer the right
column (AFTER STUDYING UNIT 1) after you have studied all the lessons under Unit 1.
BEFORE STATEMENTS AFTER
STUDYING UNIT STUDYING UNIT
1 1
1. Communication is the process of creating or sharing meaning.
2. Communication makes interaction possible.
3. Language and a person’s way of talking are based on certain frames.
1
Crafted by Mr. Jesus C. Escala
SHS Course Module
Form No: QF-08-SHS-029
WEST BAY COLLEGE Effectivity Date:
Revision No.
July 17, 2020
0
Ilaya Street, Alabang, Muntinlupa City
Reference: QPR 8.4.7
4. If you are familiar with the other person, you easily warm up and
speak in a friendly manner. If the other person is a total stranger, you
are more aloof and would not inquire on anything personal about the
other.
5. There are essential elements in communication.
6. Participants are individuals who assume the roles of senders and
receivers during an interaction.
7. Effective communication requires messages to be conveyed clearly
between communicators, but along the way there are many
communication barriers that can create misunderstandings and
misinterpretations of your message.
8. People can understand what you mean by reading cues both verbally
and not.
9. Communication is more than the formal grammar of a language.
10. Eye contact is very important when having conversation with others.
11. To be able to communicate your culture as different from other
nation’s cultures, you have to know your Filipino roots and the
difference of your race.
12. One effective way of intercultural communication is to minimize
assumptions of difference and similarity.
COURSE MODULE
Activity
A. Guess the words described below. To help you with this activity, correct answers are hidden in the letter box.
Write your answer on the line.
1. This is transmitted from one person to another either through words, actions, or
expressions.
2. One who transmit the words, actions, or expressions.
3. This is how you transmit the words, actions, or expressions.
4. Through this you transmit the words, actions, or expressions.
5. Extract the meaning of words, actions, and expressions to complete understanding.
6. One who receives the transmitted words, actions, or expressions.
7. Another word for answer or reply.
2
Crafted by Mr. Jesus C. Escala
SHS Course Module
Form No: QF-08-SHS-029
WEST BAY COLLEGE Effectivity Date:
Revision No.
July 17, 2020
0
Ilaya Street, Alabang, Muntinlupa City
Reference: QPR 8.4.7
X C V B N M L K H G
S M F C H A N N E L
D T E H D S E S D S
G D E S D F B O O D
H Y D D S L D U C F
J U B C W A S R E G
K I A H K L G C D H
E N C O D E B E G J
L S K W F H N K H K
P R E C E I V E R L
B. Choose a situation below. Write a dialogue for a two-minute presentation for the situation that you have
chosen. Present your two-minute dramatization via video.
Situation 1 – Your neighbor’s house is on fire. You call the fire department. You have to communicate the
urgency of the situation.
Situation 2 – You are a reporter covering the fire in situation 1 and reporting it live on television. People are
already crowding the area. Some are helping, others are bystanders. Firefighters are trying to put out the fire while
COURSE MODULE
3
Crafted by Mr. Jesus C. Escala
SHS Course Module
Form No: QF-08-SHS-029
WEST BAY COLLEGE Effectivity Date:
Revision No.
July 17, 2020
0
Ilaya Street, Alabang, Muntinlupa City
Reference: QPR 8.4.7
On a scale of 1-10, 1 being the lowest and 10, being the highest, rate your preference:
Realizations:
Journal entry: Write a journal about this question: When you communicate to another person, do you follow a flow or
process?
Discussion
COURSE MODULE
INTRODUCTION TO COMMUNICATION
COMMUNICATION
- Latin word “comunicare” meaning “to share” or “to make common”
- Process of exchanging:
*Information
*Ideas
*Thoughts
*Feelings
*Emotions
- Through speech, signals, writing and behavior.
Sender – or source,
conceptualizes an idea in his mind before
he is able to formula and organize the
message.
Message – is the final concept of
the idea formulated by the sender.
Receiver – is the person whom
the sender is communicating with.
Feedback – is the message sent
by receiver in response to the message
he received.
4
Crafted by Mr. Jesus C. Escala
SHS Course Module
Form No: QF-08-SHS-029
WEST BAY COLLEGE Effectivity Date:
Revision No.
July 17, 2020
0
Ilaya Street, Alabang, Muntinlupa City
Reference: QPR 8.4.7
COMMUNICATION MODELS
Communication models are graphic representations of the proposed elements included in the
communication process.
5
Crafted by Mr. Jesus C. Escala
SHS Course Module
Form No: QF-08-SHS-029
WEST BAY COLLEGE Effectivity Date:
Revision No.
July 17, 2020
0
Ilaya Street, Alabang, Muntinlupa City
Reference: QPR 8.4.7
6
Crafted by Mr. Jesus C. Escala
SHS Course Module
Form No: QF-08-SHS-029
WEST BAY COLLEGE Effectivity Date:
Revision No.
July 17, 2020
0
Ilaya Street, Alabang, Muntinlupa City
Reference: QPR 8.4.7
ELEMENTS OF COMMUNICATION
Lexical or verbal component of communication refers to the word or chain of words used to create
meaning.
TYPES OF LEXICAL OR VERBAL COMPONENTS
1. Words are unique meaningful component of speech. It may be used alone or with others to form a
sentence.
Ex. Man, plants, world, collect
2. Parts of words denote a single letter, a prefix, or a suffix added to words.
Ex. s in plants
un in unbound
3. Phrasal verbs are verbs followed by a preposition or an adverb.
Ex. hand in (to submit something)
Please hand in the report this afternoon.
heavy drinker
(somebody who consumes more than the recommended daily limits)
5. Idioms are combined of words whose collective meaning is not predictable from those of the individuals
words.
Ex. a penny for your thoughts
(to ask someone what he/she is thinking of)
with a person or speaking in front of an audience is important because it shows that you are interested in
knowing who your audience are and how are they reacting to what you are saying.
d. Body stance or how you sit or stand in front of a person or an audience can relay information
about your personality.
Ex. A person who walks with his hands in his pocket, with his bowed head, and hunched shoulders
can be interpreted as a man who is sad, in grief, who is depressed.
3. Paralanguage is a kind of non-lexical component of communication that we normally use every day,
sometimes consciously and other times, unconsciously.
8
Crafted by Mr. Jesus C. Escala
SHS Course Module
Form No: QF-08-SHS-029
WEST BAY COLLEGE Effectivity Date:
Revision No.
July 17, 2020
0
Ilaya Street, Alabang, Muntinlupa City
Reference: QPR 8.4.7
The fact that we always send and receive multiple messages when we communicate with others, we
need to be aware of the explicit and implicit messages we send to others, especially that many of our
messages are spontaneous expressions spoken without much thought.
Hence, to be effective communicators, the first step is to know the barriers to communication and how
to navigate around these barriers or roadblocks.
Physical barriers are those that separate people from each other and mark territories. This type of barrier
can often be seen in the workplace where offices and closed doors stop communication.
Language barriers – when you use words or a language that are alien or unknown to the receiver, it will
certainly stop your message from being conveyed. Buzzwords, and other jargons are a turn-off to the
other person. It will also cause misinterpretation of the message. The Philippines has between 120 and
175 languages, with 2 national and 12 auxiliary languages.
Gender barriers – males and females have different styles of communication. While women generally,
emphasize politeness, empathy, and rapport building, male communication is often more direct.
Interpersonal barriers are created to distance themselves from others. These can be done through
withdrawal, meaningless rituals which keep one devoid of real contact, superficial activities through
pastimes, and more. In the Filipino context, this barrier is expressed by saying, “I need space.” Filipinos
are not culturally confrontational.
Perceptual barriers - different world views can create misunderstanding. Without reflection or
assessment, one might only view a message from their mindset rather than looking to see it from another
person’s point of view.
Cultural barriers – ethnic, religious, and social differences can often create misunderstanding when
trying to communicate. These differences can also affect perceptual factors, as mentioned above. Culture
may be defined as systems of knowledge shared by a relatively large group of people.
Emotional barriers – these can occur if one is consumed with emotion. Hostility, anger, fear, and other
9
Crafted by Mr. Jesus C. Escala
SHS Course Module
Form No: QF-08-SHS-029
WEST BAY COLLEGE Effectivity Date:
Revision No.
July 17, 2020
0
Ilaya Street, Alabang, Muntinlupa City
Reference: QPR 8.4.7
emotions make it hard to hear outside of one’s self. A heated argument may cause inability to understand
another person. Hence, generally, Filipinos are emotional and sensitive, a sender of communication can
keep this in mind as s/he makes his/her message clearly understood.
BEING AN EFFECTIVE COMMUNICATOR
Increasing one’s competence in communication is not a gargantuan task. It is simple and only takes a
willingness to become an effective communicator.
1. Look carefully at yourself and your communication behavior in order to ask: What is the problem?
2. State a specific objective. Ex: What do I want to say to the group? I want them to understand to
understand that I am disappointed with myself.
3. Outline a specific procedure. Ex: I will practice expressing my disappointment and will encode what
I’m feeling clearly.
4. Devise a method of assessment. Ex: How did I say what I wanted to say? Did they get my message.
FIVE BASIC PURPOSES FOR COMMUNICATING:
1. We communicate to develop and maintain our sense of self.
2. We communicate to meet our social needs.
3. We communicate to develop and maintain relationships.
COURSE MODULE
Exercise
A. Examine the following models of communication stated above and pick that which you think best
represents the situation you picked from the “Let’s Try it activity B”. Discuss your answers below and
draw a diagram that best describe the flow of communication.
10
Crafted by Mr. Jesus C. Escala
SHS Course Module
Form No: QF-08-SHS-029
WEST BAY COLLEGE Effectivity Date:
Revision No.
July 17, 2020
0
Ilaya Street, Alabang, Muntinlupa City
Reference: QPR 8.4.7
4. Does your noise contribute to the breakdown of communication? Why do you say so?
7. Is an interpreter needed for encoding and decoding? Why do you say so?
C. Given below are different situations in line with the communication models. Try to illustrate each
situation using the given communication models.
Ex: Berlo’s SMCR Model of Communication: A real-estate broker and prospective. (Create a situation
to illustrate the Berlo’s SMCR Model of Communication)
Source - Real-estate broker
Message – situation created
Channel – depending on the medium used
Receiver – prospective client
1. Harold Laswell’s Communication Model:
Scene 1: Gerycho is a political candidate running for mayoral position. In one of his campaigns, he
delivered a speech to persuade the people to vote for him. The audience, who were members of a
particular community, applauded him well. After the election period, Gerycho was elected mayor.
Scene 2: Iya is a singer-composer of socially relevant songs. She was given a chance to record her
songs and have them played on different radio stations all over the country. Because of the airing of
her songs, the youth were able to listen to them. They were able to relate with the songs and they
11
Crafted by Mr. Jesus C. Escala
SHS Course Module
Form No: QF-08-SHS-029
WEST BAY COLLEGE Effectivity Date:
Revision No.
July 17, 2020
0
Ilaya Street, Alabang, Muntinlupa City
Reference: QPR 8.4.7
Scene 1:
Scene 2:
Genina, a corporate manager, is accompanying her boss in a fashion show event. The music in the
event was loud and people near Genina are loudly commenting on the designs. Her boss asked
Genina to call her secretary because he needs to have company’s proposal document for a client.
COURSE MODULE
Genina, using her mobile phone, called her secretary and asked her to bring the documents to the
event venue. When the secretary came, she was not able to bring the correct documents. What
happened with the phone conversation of Genina and her secretary?
Answer:
Answer 1:
12
Crafted by Mr. Jesus C. Escala
SHS Course Module
Form No: QF-08-SHS-029
WEST BAY COLLEGE Effectivity Date:
Revision No.
July 17, 2020
0
Ilaya Street, Alabang, Muntinlupa City
Reference: QPR 8.4.7
Answer 2:
A. What barriers are difficult for you to overcome? Draw a similar caricature or just write an essay
emphasizing on your intents method of overcoming it. Elaborate your drawing or essay below.
COURSE MODULE
B. Compare and contrast the following models of communication using the expanded venn diagram
below. Highlight the strengths and weaknesses of each model.
Berlo's
SMCR
Shannon
Schramm's and
model Weaver's
model
13
Crafted by Mr. Jesus C. Escala
SHS Course Module
Form No: QF-08-SHS-029
WEST BAY COLLEGE Effectivity Date:
Revision No.
July 17, 2020
0
Ilaya Street, Alabang, Muntinlupa City
Reference: QPR 8.4.7
Assessment
Identify what is being asked below. Write your answer before each number.
9. It is also referred to as the Transmission or Standard View Model, has three main
parts: sender, channel and receiver.
10. It is a verbal component of communication which is a pair or group of words that
are habitually used together that they sound correct together.
11. It refers to the delivering of message without the use of words.
12. It refers to the delivering of message without the use of words.
13. This barrier is created to distance themselves from others. These can be done
through withdrawal, meaningless rituals which keep one devoid of real contact,
superficial activities through pastimes, and more.
14. It is a barrier in which ethnic, religious, and social differences can often create
misunderstanding when trying to communicate. These differences can also affect
perceptual factors.
15. It is a kind of non-lexical communication that we normally use consciously and
unconsciously and has 3 groups which are: Vocal characterizers, Vocal
qualifiers, and Vocal segregates.
16. This model of communication states that giving and receiving messages is
reciprocal.
17. It refers to the word or chain of words used to create meaning.
18. It a non-lexical component which refers to the study of people’s use of space as
special elaboration of culture.
14
Crafted by Mr. Jesus C. Escala
SHS Course Module
Form No: QF-08-SHS-029
WEST BAY COLLEGE Effectivity Date:
Revision No.
July 17, 2020
0
Ilaya Street, Alabang, Muntinlupa City
Reference: QPR 8.4.7
19. It is a type of barrier when the use of words or a language are alien or unknown
to the receiver, it will certainly stop your message from being conveyed.
20. It refers to the beliefs, customs, arts, etc., of a particular society, group, place, or
time.
Reflection
Write your realization about the quote or passage given below. Apply what you have learned from our module.
Write it in an essay form with at least two (2) paragraphs. Write your answer in a separate sheet of paper.
MA. KRISTINA S. BLANCAFLOR, LPT ROLAND M. GASIC, LPT JESUS C. ESCALA, MBA
___________________________ _________________________ ________________________
Faculty, SHS Department (Academic Coordinator) High School Principal
Disclaimer: The statement or content of this document was secured based on the data privacy act of the
institution. No reproduction of part or parts is allowed unless a written permission from WBC is granted.
15
Crafted by Mr. Jesus C. Escala
SHS Course Module