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    Section-7 Middleware PDF

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    Iberis
    Laboratory managers rely on timely metrics from middleware solutions to track performance and quality. Middleware consolidates test data and provides real-time statistical reports to help laboratories track, understand, and manage performance. These reports include turnaround time analysis to track processing time, workload volume counts by patients and tests over time, and analyzer utilization metrics to track volumes, shifts, and trends. Laboratories use the extensive metrics available from middleware reports to derive insights and improve efficiency and quality assurance.

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    Section-7 Middleware PDF

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    Iberis
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    Laboratory managers rely on timely metrics from middleware solutions to track performance and quality. Middleware consolidates test data and provides real-time statistical reports to help laboratories track, understand, and manage performance. These reports include turnaround time analysis to track processing time, workload volume counts by patients and tests over time, and analyzer utilization metrics to track volumes, shifts, and trends. Laboratories use the extensive metrics available from middleware reports to derive insights and improve efficiency and quality assurance.

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    Laboratory managers rely on timely metrics from middleware solutions to track performance and quality. Middleware consolidates test data and provides real-time statistical reports to help laboratories track, understand, and manage performance. These reports include turnaround time analysis to track processing time, workload volume counts by patients and tests over time, and analyzer utilization metrics to track volumes, shifts, and trends. Laboratories use the extensive metrics available from middleware reports to derive insights and improve efficiency and quality assurance.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    73 views4 pages

    Section-7 Middleware PDF

    Uploaded by

    Iberis
    Laboratory managers rely on timely metrics from middleware solutions to track performance and quality. Middleware consolidates test data and provides real-time statistical reports to help laboratories track, understand, and manage performance. These reports include turnaround time analysis to track processing time, workload volume counts by patients and tests over time, and analyzer utilization metrics to track volumes, shifts, and trends. Laboratories use the extensive metrics available from middleware reports to derive insights and improve efficiency and quality assurance.

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    © All Rights Reserved
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    Download as pdf or txt
    of 4

    SECTION 7

    REPORTS AND
    ANALYTICS
    LEARNING OBJECTIVES

    When you complete this section, you will be able to:

    • Distinguish between different types of middleware reports

    • Understand the value of available management reports

    • Recognize some of the key metrics that laboratories use to track performance

    31 LEARNING GUIDE: MIDDLEWARE USE & OPERATION


    SECTION 7 – REPORTS AND ANALYTICS
    Laboratory managers demand timely metrics to track laboratory performance and quality.18
    A middleware solution addresses this critical need by consolidating test data and providing real-
    time statistical reports that help laboratories track, understand and manage their performance.
    Additionally, middleware can present insights regarding the business performance of the
    laboratory in easy to read and understand reports.

    During the processing of one patient sample, hundreds of data points may be generated. This
    information is used to not only direct patient care decisions, but also to monitor the laboratory’s
    performance against internal and external benchmarks. Hematology laboratories, for example,
    generate a tremendous volume of test results data from automated analyzers, including CBCs.
    Unique aspects of Hematology are the CBC scatterplots as well as morphological images from
    slide review which are linked to each patient sample. There are multiple reporting and analytics
    functionality that can help the laboratories track and visualize these data.

    The different reports and statistics offered by middleware can be extensive. The following is a list
    of some of the popular management reports provided by middleware.

    • Turnaround time (TAT) analysis – tracks the time it takes for the lab to process a patient
    test request from sample receipt in the laboratory to results reported to the clinical staff. The
    timeliness of laboratories to report final test results is expressed as the turnaround time, and
    often used as a key effectiveness metric to measure laboratory performance.

    Figure 7.1 Turnaround time (TAT) report from Abbott’s AlinIQ Analyzer Management System (AMS). For illustrative
    purposes only.

    LEARNING GUIDE: MIDDLEWARE USE & OPERATION 32


    • Workload volume – counts workload trends by patients, samples and tests over a time period
    (hourly, daily, weekly, monthly).

    Figure 7.2 Workload report from Abbott’s AlinIQ Analyzer Management System (AMS). For illustrative purposes only.

    33 LEARNING GUIDE: MIDDLEWARE USE & OPERATION


    • Analyzer utilization – tracks volumes, shifts and trends in test runs and analyzer
    performance.

    Figure 7.3 Analyzer utilization report from Abbott’s AlinIQ Analyzer Management System (AMS). For illustrative
    purposes only.

    With these metrics readily available, laboratories can more easily derive actionable insights from
    their test results and associated activities to achieve their efficiency and performance goals.18
    The automated analytics and reports provided by middleware offer essential tools to monitor
    and improve quality assurance processes. By tracking, monitoring, verifying and improving the
    standard of performance of all the different processes in sample testing operations, errors can be
    reduced, which can invariably lead to improved staff, test and analyzer utilization.

    Now complete the section Quiz.

    LEARNING GUIDE: MIDDLEWARE USE & OPERATION 34

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