Hospitals PDF
Hospitals PDF
Hospitals PDF
METRIC
HANDBOOK
PLANNING
AND
DESIGN
DATA
SECOND EDITION Architectural
Press
17 Hospitals
Rosemary Glanville and Anthony Howard CI/SfB: 41
UDC: 725.51
Rosemary Glanville is Director of the Medical Architecture Research Unit (MARU),
situated at South Bank University
KEY POINTS: where they need additional community support; and many basic
• Health services are trying to move closer to the patient diagnostic and treatment procedures are being tested in the primary
• More work is being undertaken in the primary sector care setting. One consequence for the acute hospital is that patients
• Shorter stays in hospital are the norm who remain are, on average, more dependent and the procedures,
on average, more sophisticated and complex.
Contents Community Health Councils, representing patient interests,
1 Introduction have to some extent had their teeth drawn and it can be argued that
2 Types of health building planning for clinical need – the raison d’ être of the NHS – has
3 Determinants of hospital form been weakened by recent changes. Nevertheless, competition (and
4 Key choices in conceptual design the requirements of the Patients’ Charter) has focused the attention
5 Determinants of internal organisation of providers on the nature of the patient’s experience in hospital.
6 In-patient and day services
7 Diagnostic and treatment services 1.03 The hospital and the patient
8 Support services Management concern for patients’ response to the hospital service
9 Environment and environment encompasses such diverse issues as first
10 Bibliography impressions, signposting, waiting times in out-patient and accident
departments and relationship with the ward nurse. It has recently
been extended to reassessment of the basic relationships between
1 INTRODUCTION treatment departments and the in-patient areas they serve. The idea
of a hospital organised so as to ameliorate some of the more
1.01 The hospital and the National Health Service
distressing aspects of patient stay – being shunted around the
The National Health Service, founded in 1948, is still a universal
hospital, waiting in strange departments, disorientation and lack of
and almost free service to users, organised under the Department
a sense of place which is their own – has found expression in the
of Health and through the NHS Management Executive in 15
‘patient-focused hospital’.
Regional and about 200 District Health Authorities: general
The principle can be implemented to various degrees but, at its
hospitals until recently were the direct responsibility of these
most radical, involves partial decentralisation of diagnostic and
Districts. The primary care sector (general practice, community
treatment functions, embedding outposts of these departments
nursing, etc.) is managed through Family Health Services
within small ward groups. Most procedures can then be carried out
Authorities (FHSAs). From April 1996, DHAs and FHSAs will be
within these mini-hospitals and patients may not need to be moved
combined into Health Commissioning Agencies responsible for
from their familiar environment.
assessing need and purchasing services across the health
The idea originated in the United States and, on the face of it,
spectrum.
satisfies not only concern about the patient experience but also the
However, in common with services abroad, the NHS is
principle of the cascade or devolution of care into the simplest
undergoing profound changes with the introduction of business
appropriate environment. It has, however, not yet been properly
methods and business ethics, dismantling of central planning
evaluated – even in the American context – and certainly not tested
organisations and the creation of ‘purchaser’ organisations (health
in the particular UK environment of nurse skills, organisation and
authorities) who buy health services from ‘provider’ organisations
patient expectations.
(primarily hospitals with self-governing trust status).
The motivation is part political (introduction of the free market
1.04 Information technology
philosophy) and part economic. Economic problems derive from
Technological developments in areas other than medical science
the rising costs of running a health service combined with the
will play a role in these changes, perhaps the most probable and
increasing health needs of an ageing population and with a
significant being in IT (information technology) in which very
reducing proportion of that population able to contribute to costs.
large quantities of data are sent through optical fibres. High-
Other dilemmas are emerging, such as that posed by medical
definition images can now be cheaply transmitted between patient
advances which enable life to be prolonged, at a cost, in situations
and specialist, between diagnostic service and GP, between GP and
which would previously have been terminal.
patient, and some procedures are increasingly being carried out
remotely, calling in question the need for proximity between many
1.02 The hospital and the community
elements of the service.
In the search for ways of containing health service costs, health
care delivery through the hierarchy of the organisation and the
corresponding hierarchy of building types is also being reap-
2 TYPES OF HEALTH BUILDING
praised. In general, health care is being devolved from the
expensive acute sector out towards primary care organisations, 2.01
community services and even into the home: the justification for It should now be clear that buildings which accommodate health
delivering health care at a particular level, rather than in a simpler care delivery can no longer be described as strictly defined types
and cheaper environment, is being constantly questioned. but rather as a spectrum: at one end we have the specialist,
Similarly, the length of patient stay in hospital is being reduced; teaching and research institutions; at the other end the patient’s
patients are being required earlier than before to recover at home, home. As we move along the spectrum we move towards
17-1
17-2 Hospitals
accommodation which is less specialist, less expensively equipped implemented on some hospital sites. General hospitals as a
and staffed, and cheaper to build. consequence are having to accommodate higher-dependency in-
In addition, the interdependence of the four parts of the service patients and this suggests the term ‘acute’ to distinguish such
– hospitals, primary care services, personal and community health hospitals from community hospitals or other intermediate forms of
services and local authority services – will be strengthened by care.
initiatives such as the Community Care Act (which passed The other consequence of these changes is that the total number
responsibility for care of the elderly and the mentally ill to local of required beds is dropping and smaller hospitals in particular are
authorities) and pressures for joint working of health authorities, being closed.
community trusts, family health services authorities (responsible The sizes of general hospitals can range from 300 to 1000 beds
for GP services) and local authorities. – mostly between 500 and 800 beds – and they provide 24-hour
Nevertheless, the building types which until recently defined the medical and nursing care of the sick and disabled. They also
built environment for health care are still there and can be used as supply out-patient services and many now provide day-care
representative points to describe the whole. The designer should, facilities where patients are admitted for simple operations or
however, be prepared to respond to client requirements which diagnostic testing, to be returned home the same day. Selected
bridge individual definitions and call for new forms of facility. hospitals will also incorporate an accident and emergency
department.
2.02 General acute hospitals These are the patient areas of the hospital (the in-patient wards
The Ministry of Health Hospital Plan for England & Wales of 1962 taking up about half of the total floor area) which are supported,
initiated a building programme for a network of District General first, by diagnostic and treatment facilities such as operating
Hospitals (DGHs) serving a population of 100 000 to 150 000. theatres and radio-diagnostic departments and, second, by whole-
These hospitals became identified with the Health Districts hospital maintenance and support services, providing supplies,
established under the reorganisation of the NHS in the mid-1970s food and energy and maintaining the building fabric. 17.1 and 17.2
and served by one or more DGHs. show contrasting hospitals.
Now that all general hospitals have been established as self-
governing NHS Trusts, their services can in theory be sold to any 2.03 Specialist hospitals
purchaser (although this may be primarily a Health District) and Although a small group of specialist hospitals, mainly in London,
the term DGH is not strictly applicable. In addition, the length of are among the leading centres of post-graduate teaching and
patient stay is shortening and ideas such as ‘patient hotels’ (with research in their specialty, much more numerous are small
lower staffing levels and simpler clinical facilities) are being maternity hospitals and those for a few other specialties such as
children. These have been dwindling in number as the services are
incorporated into general hospitals so as to provide better specialist
10 back-up, better staff training and economies of scale. A recent
school of thought, however, argues for the grouping of woman and
child care in separate institutions.
Until recently, the greatest volume of specialty work was to be
found in institutions for the mentally ill, the mentally handicapped
and the elderly. As responsibility for their care devolved to Local
Authorities, most of the larger institutions closed.
The ‘hospice movement’ is concerned with care of the dying
and with teaching and research into pain control during terminal
care. To provide for in-patient care there are at present about 120
hospices housing some 2300 beds and many of these will
incorporate provision for day care and home support.
They tend to be smaller, few have day hospitals and few have
primary care facilities attached although over half have full
operating facilities.
c Detail plan:
d Plan of ward
3 DETERMINANTS OF HOSPITAL FORM likely population need is given in Table II. However, the amount of
accommodation required to support the bed areas varies con-
3.01 General
siderably. The proportion of total area given over to wards ranges
The following discussion is presented particularly in the context of
from 25 per cent in teaching hospitals to 50 per cent in general
the general acute hospital but it is not difficult to extrapolate the
acute hospitals. These proportions are all changing further with the
arguments to the other smaller building types described above.
trends in provision described in Section 1.
Although the NHS and its estate are in a period of radical
change – and it is not easy to see when the position will stabilise
– certain determinants of hospital form, external to the design
process itself, are fundamental to the provision of the service. 3.03 Growth and change
The only predictable characteristic of a hospital’s history is that it
will grow and change in unpredictable ways. While this is true of
3.02 Clinical need all building types, it is particularly applicable to health buildings
For reasons outlined above we can no longer in health service because they are subject to so many forces for change: political,
planning talk easily of ‘catchment populations’ geographically demographic, operational, organisational, technological.
defined, modified by cross-boundary flows. Discussion is rather in There are a three major ways in which hospitals can physically
terms of purchasers, providers and markets for services (including change:
the private sector). It is not entirely clear who now carries out the
process known as ‘health services planning’ although health
purchasing initiatives, as we saw in Section 1.01, are now the
• hospital
Positive growth, which can take place at departmental or whole
level, requiring space adjacent to growth points,
province of the new Health Commissioning Agencies. Whatever provision for extension of services and plan arrangements
the mechanism, the health needs of the population determine the which are not disrupted by extension of circulation routes;
type and amount of services required.
This description of needs will determine, through a combination
• Negative growth requiring space to be taken over by other
functions and
of planning and market forces, a pattern of health facilities as
described in Section 2. For each health building a functional
• Rearrangement requiring structures and service runs which do
not get in the way and service feeds which can be extended or
content can then be developed in terms of functional units, which modified to serve additional fittings.
are the units of measurement for each type of accommodation
(Table I) It was John Weeks who first clearly formulated principles of
The size of a hospital is commonly indicated by numbers of growth and change; he and others (in the UK, primarily the DHSS,
beds and a rough idea of bed numbers of different types related to Chief Architect Howard Goodman) developed a number of design
17-6 Hospitals
In-patient services
1 Adult acute wards 400 beds 9500 Level not important Surgical beds to theatres
2 Children’s wards 75 beds 2800 To outdoor play area Preferably ground floor Isolation unit; theatre
3 Geriatric wards 80 beds 2200 Preferably ground floor Geriatric day hospital
Rehabilitation
4 Intensive therapy unit 8 beds 500 Level not important Accident dept; theatres
7 Isolation ward 20 beds 800 Private external access for Level not important, but Children’s dept
infectious cases see ‘access’
8 Operating dept Level not important Surgical beds; accident dept Special ventilation needs
include refrigeration
9 X-ray dept Usually ground floor Accident dept; fracture Special ceiling heights and
clinic heavy equipment
11 Pathology dept External supply access may Level not important but see Radio isotopes, outpatient Special attention to
be required ‘access’ dept ventilation of noxious
fumes
12 Mortuary and post- Private external access for Level not important, but Morbid anatomy Special attention to
mortem undertakers’ vehicles see ‘access’ ventilation of post-mortem
Section of pathology
area
13 Rehabilitation Ambulance access Ground floor Medical and geriatric beds Includes physiotherapy
gymnasium (extra height),
hydrotherapy pool (special
engineering requirements)
and occupational therapy
14 Accident and emergency Ambulance access for Usually ground floor – see Direct access to X-ray dept, Relationships assume no
emergency cases ‘access’ fracture clinic, main separate X-ray or theatres
theatres, intensive therapy in accident department
unit
15 Out-patient department Pedestrian and ambulance Main reception and waiting Fracture clinic to accident
including fracture clinic, access for large numbers, area usually ground floor dept, convenient access to
ante-natal, dental, clinical approx. 300–400 morning but parts may be on other pharmacy, good access to
measurement, ears, nose and and afternoon levels medical records dept –
throat, eyes, children’s out- often adjacent
patients and comprehensive
assessment
16 Geriatric day hospital Ambulance access, access Usually ground floor – see Geriatric wards,
to outdoor area ‘access’ rehabilitation dept
17 Adult day ward Level not important Theatres, X-ray, pathology Includes additional space
for ‘sitting’ cases
Support services
18 Paramedical:
18.1 Pharmacy 800 External supply, access may Usually ground floor – see OPD. hospital supply routes
be required ‘access’
18.2 Sterile supply dept 500 External supply access Usually ground floor – see Hospital supply routes, Special ventilation needs –
‘access’ operating dept wild heat problems
18.3 Medical illustration 150 Level not important
18.4 Anaesthetics dept 200 Level not important Theatres, intensive therapy
19 Non-clinical:
19.1 Kitchens 1500 meals 1200 External supply access May be ground floor (for Hospital supply routes and
supply access) above bed areas served – dining
ground (nearer to bed room servery
areas)
19.2 Dining room 770 meals 700 Level not important but see Access from kitchen to
‘kitchens’ servery, good staff access
from whole hospital
19.3 stores 700 Supplies vehicle Usually in services area, Hospital supply routes Special height may be
ground door needed for mechanical
handling
19.4 Laundry 900 Supplies vehicle Ground floor, service area Hospital supply routes
19.5 Boilerhouse – fuel 500 Fuel delivery vehicles Usually ground floor in Work and transport dept
storage services area but may be
elsewhere (e.g. rooftop)
depending on choice of fuel
Hospitals 17-7
Table I Continued
2
Department Size Area (m ) Access requirements Location Relationship Notes
19.6 Works – transport dept 650 Vehicle parking Usually ground door in Boiler house
services area
19.7 Administration 800 Level not important (tel. Includes telephone
exchange ground floor) exchange
19.8 Main entrance 200 External access for in- Usually ground floor – see In-patient reception area or Also includes facilities such
accommodation patients, visitors, perhaps ‘access’ medical records main as bank, shops, etc.
out-patients and staff hospital horizontal and
vertical communication
routes
19.9 Medical records 700 Usually ground floor – see Main entrance. OPD
‘relationships’ hospital communication
routes
20 Staff:
20.1 Education centre 1800 Level not important
20.2 Non-resident staff 800 On route between staff Hospital supply route for
changing entrance and departments clean and dirty linen
served, level not important
20.3 Occupational health 200 Level not important May be in OPD complex
service
Note: Not every department listed above would appear on every DGH site since some (e.g. laundry, education centre) will usually serve a group of hospitals
techniques which allowed future change to take place without 3.04 Location
thwarting original planning intentions: As with other building types, hospital form is subject to site
density, plot ratio and other planning constraints. In some cases
• Open-endedness allowing parts of the building to grow, 17.3
density may also be influenced by site value.
• rearrangements
Wide-span structures in which columns do not obstruct
cheap) areas
• Lattice circulation arrangements providing efficient commu-
nication wherever the balance of future development lies,
1 vertical service shafts
2 courts
3 hospital street
17.5
• Loose fit space standards which follow the duffle-coat principle
4 surgical beds
5 maternity beds
6 operating department
of providing a small number of sizes to fit a large variety of
7 delivery suite
occupants. 4
8 dining
9 kitchen and supply core
Various combinations of these techniques have been tried although 10 intensive therapy unit
not properly evaluated. 11 administrative department
12 special care baby unit
4
Table II Provision of beds
This table excludes provision for adults with severe learning difficulties. 17.4 Greenwich District Hospital
17-8 Hospitals
A
sited on an upper floor or a non-life risk department, such as
education or management, can be placed above it.
basic sciences pharmacy
3.06 Phasing
It is unusual for money to be available for a hospital to be built in
a single contract: it then has to be built in a number of phases
which presents particular difficulties. This is so even on a
greenfield site, but more often a development will be on the site of
an existing hospital which has to be kept running while
construction work is under way. Phasing will influence the form of
the development in a number of ways:
clinical clinical
• Location of departments on site: site availability will constrain
the location of early phases and, together with the prioritising of
research teaching science care accident
x-ray need mentioned above, may prevent location of departments in
ideal positions relative to site entrance, parking or orientation.
b Section A-A
• Utilisation of departments: a department provided in an early
phase may not be fully used until completion of remaining
phases: the choice then is to build the department in multiple
17.5 Leuven Hospital, Belgium
phases or to temporarily use a part for some other purpose.
Either method presents planning complications and additional
capital (and possibly running) costs.
Compartmentation
Compartmentation of a large building into areas of limited size,
divided by fire-resisting partitions, allows escape away from the
fire source into a nearby place of relative safety. In a hospital it is
4 KEY CHOICES IN CONCEPTUAL DESIGN
essential that this movement is horizontal. Lifts cannot generally
be used in a fire and staircase evacuation of physically dependent 4.01 Air conditioning and energy consumption
patients takes far too long to be a practical means of escape in this It is unusual in the UK for health buildings to be higher than three
first stage. or four storeys so it is rare in this temperate climate for general air
The compartments are limited to 2000 m 2 in area and a conditioning to be justified on grounds of environmental control.
minimum of two for each floor are required to satisfy the above The other reason for providing it is to allow deep planning of
conditions. In general, the more compartments provided on each spaces and, although there are difficulties in justifying the capital
floor, the safer the hospital. expenditure, this is one approach to provision for future change
(see Section 3.03 and 17.4).
Travel distances and escape routes Certain departments such as operating theatres and intensive
There is a limitation on maximum travel distance within a care units require air conditioning for functional reasons, but there
compartment and to satisfy this requirement sub-compartments are cogent reasons for providing natural ventilation in the rest of
can be provided. There is also a limit on travel distance to a major the hospital – capital costs; revenue costs; patient and staff
escape route. The escape route is a protected, smoke-free path environment in which daylighting is generally preferred; and
leading to an unenclosed space at ground level and the main provision of local control.
hospital street is commonly designed to satisfy these criteria.
4.02 Communication patterns
Relationship of departments by fire characteristics The dilemma in choice of communication pattern for a hospital is
The risk to human life is greatest in those areas where patients are between compactness and provision for growth. The simple spine
confined to bed and especially where they would be incapable, in corridor, or street, advocated for example in Department of Health
the event of a fire, of moving to a place of safety without Nucleus developments, 17.6, allows for unlimited growth at
assistance. Those areas are termed ‘high life risk’ departments and almost any point, either of the street itself or of individual
include wards, operating and rehabilitation departments. Elderly departments. On the other hand, such streets can be up to 400 m
and psychiatric patients are particularly vulnerable. long in a completed development. Despite the argument that a
Departments posing the fire threat are those such as supply hospital is a series of villages (out-patient-/accident/radiography,
zones, fuel stores and other materials stores containing large surgical beds/operating department/ITU) it is difficult in this
quantities of flammable materials (‘high fire load’) and those in arrangement to avoid separation of some departments which
which ignition is more likely such as kitchens, laundries, should be more closely related. In addition, there is the daunting
laboratories and boiler houses (‘high fire risk’). The principle to be size of the institution as perceived by the users and the weakening
followed is that high life risk departments should not be placed of the sense of the institutional community.
above either high fire load or fire risk departments. The simplest way of reducing interdepartmental distances is by
However, statistics show that laboratory fires are rarely serious linking the ends of the street to form a ring, as in the ‘Best Buy’
because of the presence of trained staff while laundries, boiler developments, 17.7. Growth can still be achieved outwards, but
houses and main supply areas tend to be zoned away from the main departments located in the core cannot grow without either
hospital building. The main kitchen constitutes the major problem displacing other departments or breaking through the corridor
because of its close relationship to patient areas. Either it can be shell.
Hospitals 17-9
r wards,
operating
AED, x-ray,
pharmacy,
rehabilitation
N
education,
pathology,
mortuary,
health records
stores
hospital street
a Plan
a similar requirement but will need more extensive adjacent car smaller items such as specimens and reports. The smooth running
parking. of the hospital requires that this traffic be allowed to move as
Loading bays for the supply centre could be placed more to the directly and conveniently as possible between origin and
rear of the site as could access to the mortuary and boiler house destination.
fuel storage. After the constraints of external access described above, internal
traffic is the most important single determinant of department
location within the hospital. Although studies have shown that a
5.02 Whole hospital policies
significant proportion of hospital traffic is unpredictable, its
Certain operational policies such as catering, supplies distribution,
frequency can be largely derived from operational policies and,
staff changing and theatre transportation are hospital-wide. Their
using weightings for urgency and bulk, values can be derived
direct effects are limited to minor differences in departmental
representing the relative importance of proximity between pairs of
accommodation, such as whether staff changing is provided
departments.
locally, whether bed parks are needed in operating departments,
Despite this, no serious attempt has been made to provide traffic
what type of catering activities are allowed for in wards and what
data which could be adapted to the conditions of a particular brief
type of local linen storage is provided.
and used by the designer. The last official study was published by
They do, however, have an influence on the amount and pattern
the DHSS in 1965 as Building Bulletin No. 5 but the data were
of interdepartmental traffic and this is dealt with below.
provided in a form which can be used only with judgement. Table
III shows approximate relative values of interdepartmental rela-
5.03 Traffic between departments tionships, derived primarily from traffic loads and types.
Traffic between hospital departments consists of patients, staff of One critical factor is hospital policy with regard to the
all kinds, visitors, beds, trollies with the materials they carry and movement of bed-bound patients. In some hospitals all such
500
2400 bed stripper
810
2235 extension
1590
1205
840
1060
960
410
elevation (variable height bed)
2660
2540 2660
2540
2480
2190
2075
2290
2010
1805
1410
620
c Elevations of the variable height bed with balkan beam d Elevations of fixed height bed with balkan beam
17.8 King’s Fund bed; critical dimensions given. These are likely to occur frequently and / or importantly. They may be increased by
the various accessories which are available
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17
1 Wards and special depts * 686 151 10 259 157 214 262 84 252 45 667 204 17 153 440 45
6 Pathology * * * * * * 10 34 10 10 9 23 11 40 10 120 15
9 Administrative offices * * * * * * * * * 29 8 42 23 – 31 52 36
11 CSSD * * * * * * * * * * * 11 9 – 15 3 10
12 Catering * * * * * * * * * * * * 50 1 38 42 37
13 Stores * * * * * * * * * * * * * – 15 161 10
14 Mortuary * * * * * * * * * * * * * * – 81 1
15 Laundry * * * * * * * * * * * * * * * 10 19
17 Maintenance services * * * * * * * * * * * * * * * * *
Hospitals 17-11
550
organism and Northwick Park Hospital was designed on this basis,
17.10 . Certainly there are clusters of departments which, once
1800
established, satisfy t h e m a j o r requirements o f i n t e r n a l
organisation.
Some of the major clusters are described below, but it is
important that the architect establishes client intentions through the
1200 operational and planning policy statements since, for many crucial
800
decisions affecting departmental relationships, there are a number
of options.
22 22
16
9
1 2
3 10
14
22
8 11
22
6
13
21
4 19
12
20
5 7 11
21
22
to operating theatres
intensive therapy unit gynaecology
beds maternity beds
pharmacy x–ray
dispensary area department
6 IN-PATIENT SERVICE for efficient nursing. Because of the high staff/patient ratio, the
size of the ward is usually limited to about 20 patients.
6.01 The ward concept
Beds for in-patients in hospitals are grouped, for effective
management, into wards of anything from 20 to 36 beds, under the 6.03 Admission policy options
charge of a sister or charge nurse who is supported by a team of While ‘cold’ (planned) admissions can be made during daylight
qualified nurses, student nurses and aides. This team has to ensure hours, emergency admissions often have to be made at night when
that patients are monitored, fed, allowed to sleep and use toilet other patients might be disturbed. Such patients might be held until
facilities, kept clean, treated if required and encouraged to move the next day in accident and emergency department observation
around. beds; in a special admission ward (which, however, is difficult to
Patients will be taken from the ward to other departments for preserve for this purpose when there is pressure on beds); or they
more complex diagnostic testing and treatment. Doctors will visit may be admitted direct to the ward.
ward patients at least daily and other staff will come to administer
treatment such as physiotherapy. 6.04 Patient dependency
The ward will be supplied with food, linen, pharmaceuticals and It is useful to think of patients as belonging to a ‘patient
sterile goods and will hold equipment such as wheelchairs, drip dependency’ category, reflecting the amount of observation and
stands and walking frames. Used returns and refuse in various nursing attention they need: thus a patient just returned from a
categories will be collected on a regular basis. major operation might be high dependency.
With so much claim on ground-floor locations, wards tend to be Wards used to be planned on the basis of ‘progressive patient
on upper floors unless, like geriatric and children’s wards, they care’ whereby high-dependency patients occupied beds nearest to
have a particular need for access to outside space. the staff base while low-dependency patients were placed in more
Wards occupy about half the total area of a hospital so it is not remote locations; however, the system required patients to be
possible for all wards to be adjacent to the most relevant moved frequently. In addition, hospital stay is becoming shorter as
departments. For example, there will be about 10 surgical wards in other ways are developed of caring for recuperating patients in the
a 600-bed general hospital, all needing to be as close as possible to community (see Sections 1.02 and 2.02): in this way expensive,
the operating department. In the UK, location on the same floor is highly staffed beds are not occupied unnecessarily. As a con-
generally considered satisfactory on the grounds that horizontal sequence, patients in the general hospital are, on average, of higher
travel is more reliable than vertical travel by lift. dependency.
Wards cater for many types of patient such as surgical, medical,
paediatric (children), elderly, intensive therapy but it is important
6.05 Adult acute ward: function and organisation
that a common general pattern be adopted as far as possible so that
17.13 shows the relationship between core ward functions and the
changes of use can be made without disruption.
following requirements, not necessarily in order of importance,
need satisfying in the layout of an acute ward:
6.02 Management of in-patient services: ward types
• Observation of as many bedheads as possible by nurses both in
• Adult acute wards accommodate general medical or general the course of their routine activities and from the nurses’ station
surgical patients. Although a ward generally will accommodate at night (this may or may not be at the staff base); at least one
either one or the other (for doctors’ convenience and efficiency of the observed beds should be in a single room.
of location) there is no significant difference in their facility • Proximity of sanitary facilities and day spaces to beds so as to
needs and the ward is standard in its area provision and layout. encourage early ambulation.
Between half and three quarters of a hospital’s beds are to be • Reduction of nurse walking distances by centralising rooms
found in these wards. associated with the most frequent nursing functions such as
• Children’s wards vary from adult acute wards in the greater provision and cleaning of bed pans, preparation and cleaning of
areas devoted to day/play space and the need for access to an dressings trollies, bathing dependent patients, feeding
outside play area, the provision of education facilities and, of patients.
course, the specially designed fittings and furniture. • Observation of the ward entrance by nurses during routine
• Wards for elderly people again have more day space than adult activities.
acute wards because these patients spend longer in hospital and • Facilities for carrying out dressings and other treatments: the
are ambulant for more of the time. users’ preference for location may be the bedside, a treatment
• The intensive therapy unit holds seriously ill patients, often room in each ward or a treatment room shared between two or
transferred direct from the operating theatre. More space is more wards. Shared treatment rooms in practice have been
required around the bed for monitoring and other equipment, no found to cause problems of timetabling and, even where wards
day space is required, and the bed areas are designed primarily have a treatment room, the sister may prefer to use the bed
delivery
san
clean
utility
treatment staff day
beds
room base space
sluice/
disposal
san
collection
space, considering that moving the patient involves nurses’ time dirty
and can upset the patient. linen balcony
• Privacy for patients when required; this has to be balanced fire escape
stair
against their need for reassurance and stimulation through being
in contact with nursing and general ward activity.
• A restful and non-institutional atmosphere , although too quiet
bed pan
wash dirty utility
bath, showers
and wash room
an environment has been shown to have its own disadvantages day
such as oppressiveness and lack of aural privacy; a ‘domestic’ space
6.07 Design options The staff base (a term preferred to ‘nurses’ station’ since nurses
Although the Nightingale ward, 17.14 , provided excellent observa- are not long stationary there except at night) is the organisational
tion for nurses and some reassurance for patients, lack of privacy hub of the ward where the nurse-call system registers, paperwork
and disturbance to patients was felt to be compromised. Since the is done and staff report at change of shift. It needs for these reasons
1955 Nuffield Report, the UK has adopted four-, five- or six-bed to be centrally placed. Near to this hub are clean utility, dirty
bays or rooms as a basis for the general ward, 17.7c and 17.15 . utility, assisted bathroom and at least one single bedroom with
There is some use of this arrangement in other European countries integral WC. Observation needs from the staff base were discussed
but two- and three-bed rooms are more common. In the United above, 17.18 and 17.19 .
States, insurance companies tend to require single or two-bed Two questions need to be resolved as part of the provision of
rooms and it is not clear to what extent current changes in the day space provision: smoking and television. Where television is
health service (discussed in Section 1) will eventually influence provided in the bed bay, earphone sockets at the bedhead should be
ward planning in the UK, 17.16 . provided; where it is not, one day room should be allocated for
In the four-bed ward, each patient has a corner; in the five-bed, television. Some hospitals are moving towards a total ban on
a local day space or WC cubicle can be provided. The deeper five- smoking but, where this is not the case, a separate day room is
and six-bed arrangements contribute to a more compact ward required. There is evidence that central dayrooms tend to be
although the innermost beds rely on supplementary artificial underused. Day rooms can be shared between two wards if the
lighting for a large part of the time. The provision of a day space layout permits.
and WC to each bed bay is an obvious encouragement to early Where a WC is provided to each bed bay, at least one more is
ambulation: the WC tends to block observation when on the required for use when a patient’s own WC is occupied. This could
corridor side, 17.17 . be a specimen-taking WC or in a bathroom. With higher-
In addition to the multi-bed rooms, about four single rooms are dependency and more elderly patients, there is an argument for all
required for very ill patients, for patients liable to disturb others, WCs to be designed for assistance by staff and some for
for patients requiring quiet and possibly for patients liable to infect wheelchair use. For the same reason, handrails along corridors
others or to need protection from infection. used by patients are desirable.
Hospitals 17-15
space unusable
whether inside
room or outside (better observation
3300 min & access) 3910
adjoining
ward
labour she would move to a separate delivery room – perhaps in a Occupancy of maternity wards is variable, throughout the year
suite, 17.21, central to all the maternity wards and near to the and with population changes. In principle they should therefore be
neonatal unit for the nursing of small or ill babies – for delivery of planned for easy conversion to adult acute use, although this might
the baby, then returned to a post-natal ward which would be be difficult with some options such as the complete stay room. In
designed to allow rest following birth and to allow the mother to the post-natal ward, the baby will be nursed in a cot alongside the
get to know her baby. mother.
One radical alternative is the ‘complete stay room’ (or LDRP The out-patient suite will incorporate a suite of consulting/
room – labour, delivery, recovery and postpartum), 17.22, in which examination rooms and supporting facilities; waiting areas which
the whole process is enacted and which may include accommoda- can double as space for classes and clinics; and a diagnostic
tion for the mother’s partner. The provision of a birthing pool is ultrasound room with associated changing and waiting areas.
another option with planning implications. The design approach in all maternity accommodation should
Within this range there are many possible scenarios, each with centre round the fact that the pregnant woman is not sick but
its own implications for ward facilities (such as day rooms and undergoing a natural function: there is no strong reason for the
sanitary provision) and for provision for abnormal delivery. environment to be particularly clinical in appearance.
Hospitals 17-19
walking entrance
ambulance
entrance
7.02 Out-patient department 17.11 and 17.24 suite of consulting rooms in which their clinic is being held. The
The function of the OPD is to diagnose and treat home-based building block of the department is the consulting/examination
patients and if necessary admit them as in-patients. It is one of the suite which can be a number of combined C/E rooms (‘Type A’ in
largest departments in the hospital and is visited by the greatest HBN 12) or some combination of consulting rooms and examina-
number of patients daily. It is therefore best accessed directly from tion rooms (‘Type B’), 17.25 to 17.31.
the main hospital entrance. In the Type A combined C/E room, the doctor will both consult
The patients’ first point of contact is the main OP reception desk with the patient and examine the patient on a couch; while the
from which they are directed to the sub-waiting area serving the patient is dressing, the doctor may move to an adjoining C/E room
Hospitals 17-21
min space
for restricted
circulation
in curtained area
to deal with another patient and the rooms should therefore have Out-patient facilities for maternity patients, children, elderly and
interconnecting doors. In the Type B arrangement, the patient psychiatric patients are discussed under the appropriate service in
moves to the separate room, undresses and waits for the doctor. Section 6.
Because of the fixed ratio of consulting rooms to examination
rooms in the Type B provision, Type A is generally considered 7.03 Operating department, 17.12 and 17.32
more flexible and to have better utilisation. In a clinic where there An operating department consists of one or more operating suites
is rapid throughput a consultant, registrar and house officer may together with common ancillary accommodation such as changing
occupy a string of six or seven combined C/E rooms; where the and rest rooms, reception, transfer and recovery areas. An
throughput is slower (e.g. psychiatry), each doctor will occupy one operating suite includes the operating theatre with it own
room only. anaesthetic room, preparation room (for instrument trollies),
To provide such flexibility, strings of at least six rooms, and disposal room, scrub-up and gowning area and an exit area which
preferably twelve, are required. This can, however, make it may be part of the circulation space. An operating theatre is the
difficult to provide an external view for the sub-waiting area, a room in which surgical operations and some diagnostic procedures
provision valued more highly in Scottish guidance. are carried out.
Orthopaedic and fracture clinics are often provided as part of the Infection control is one of the key criteria in operating
AED since many of their patients are receiving follow-up department design and this is one of the few departments requiring
treatment resulting from injuries and some accommodation, like air conditioning. To assist infection control, four access zones are
the plaster room, can be used in common. defined: operative zone (theatre and preparation room); restricted
5000
space available
for equipment
parking of 17.27 Space requirements for room width in consulting areas
furniture Dimension A:
• minimum 1200 mm, psychologically unsatisfactory. The space
in front of the desk should be larger than that behind
access to examination
room 1
mobile treatment
trolley parking
400 min
(600 preferred)
zone for those related to activities in the operative zone who need facilities in one department, located on the same floor as all – or
to be gowned (scrub-up, anaesthesia and utility rooms); limited as many as possible – of the surgical beds and in particular of the
access zone for those who need to enter areas adjacent to the above ITU. The journey from the AED should be as direct as possible.
(recovery, mobile X-ray store, dark room, staff rest, cleaner); and
general access zone to which anyone is admitted (staff changing, 7.04 X-ray department, 17.11 and 17.33
porters base, transfer area, stores). Also known as radiology, this is usually taken to refer to the use of
Separate ‘clean’ and ‘dirty’ corridors are no longer required for X-rays for diagnostic imaging; when used for treatment, the term
infection control reasons, although the four major components of radiotherapy is used.
traffic (patients, staff, supplies and disposal) may be segregated, in In addition to the conventional techniques for imaging bone
a number of possible combinations, into two corridors – on either structures, supplemented in the case of soft organs by the use of
side of the theatre – for reasons of good workflow. radio-opaque materials such as barium, an X-ray department will
There are strong economic arguments for centralising operating now sometimes accommodate a computerised tomography (CT)
Hospitals 17-23
movement access
to paper rolls etc preferred min:600
restricted movement only:500
a Access at foot end of couch for wheelchair movement. add as required for furniture
work tops fixed or permanently
*2800 mm is also the preferred minimum dimension room length stored or parked equipment
when standing workspace at foot or head ends of couch is
required b Where wheelchair movement at foot end not required
400
(500
pref)
c No access across foot end of couch d Minimum for restricted sideways access within curtained area
2500
a Access to one side of couch only. 1100 mm is the minimum
2600 pref min
space for an ambulant patient changing
c Access to both sides of couch
600 mm is the essential unobstructed space for access and
examination
1100 mm is the space at the side of the couch for changing
1400 mm is the space at the side of the couch for wheelchair
access
800 mm to 1000 mm is the clear workspace at the side of the
bed or couch for examination and treatment, preferred minimum
900 mm
*add as required for furniture, workshop or equipment, which
may be fixed, permanently stored or parked.
b Access to one side of couch only. 1400 mm is the minimum
space for a wheelchair patient changing 17.30 Space requirements for room width in examination areas
scanner which builds up three-dimensional images and, occasion- effective.) The layout should allow access to some diagnostic
ally, a unit for magnetic resonance imaging (MRI). Of even greater rooms outside working hours without opening the whole
impact in terms of throughput – and still growing – is imaging by department.
ultrasound, which is simpler (not needing the protective measures
demanded of X-rays), cheaper, faster and not requiring as much
7.05 Pathology department
space.
This department carries out tests on patients and patient speci-
Each of these services requires its own reception, waiting and
mens; the test results are a crucial aid to diagnosis, patient
changing areas. The X-ray services may in addition be grouped
management and population screening for clinicians in hospitals,
into, for example, specialised rooms, general-purpose rooms and
in primary care and community care. Generally it incorporates four
barium rooms although the X-ray reception desk would probably
main functions:
be common to all.
The department should be located next to the AED and near the • Haematology
Chemical pathology : study of the chemistry of living tissue
OPD with as direct an access as possible for in-patients. (Satellite • including testing
: study of the functions and disorders of the blood,
for compatibility in blood transfusions
departments in, for example, the AED are not generally cost-
17-24 Hospitals
access to 1400
500 200
consulting room
2500
preferred min width 2600*
*preferred for access to
mirror & shelf etc 17.31 Separate examination room: area 7 m2 and 7.6 m2
hospital street
corridor
CENTRAL
DELIVERY SUITE
I.T.U
hospital street
• using
Physiotherapy: dealing with
natural approaches
problems of mobility and function
such as movement and manual
Both the balance and types of function in this department will
probably change at an increasing rate with changing legislation therapy, supported by electrotherapy, cryotherapy and
(e.g. Health and Safety), medical and technological advances, hydrotherapy.
changes in demand (particularly if the market-orientated health • Occupational therapy: improving patients’ function and mini-
mising handicaps through the holistic use of selected activities,
service survives) and in particular an increased demand from
primary care clinicians as more services are devolved from the environment and equipment adaptation so they can achieve
secondary sector. The size and composition of the pathology independence in daily living and regain competence in work
department may also be affected by potential needs outside the and leisure.
NHS if a Trust decides to market these services more widely. • Speech therapy: dealing with communication problems, either
individually or in groups, if necessary by introducing alternative
The general planning criteria are not very different from those of
other kinds of laboratories. To allow for flexibility (ability to methods of communication; family members may be involved
change use without physical rearrangement) and adaptability and family counselling plays an important part.
(ability to rearrange the physical elements to accommodate
different functions) the design should aim to incorporate modular In addition, accommodation is needed for consultant medical
laboratories with standard bench and service provision (rather than staff.
tailor-made for individual functions); a regular grid of service Patients may be disabled: the department may need its own
outlets; removable partitions; and moveable laboratory furniture. entrance if it is remote from the main entrance and must be near to
The mortuary is the responsibility of the pathologist. An car parking. There are no strong internal relationships except
adjoining location is convenient but not essential: location to between hydrotherapy and physiotherapy and between the central
provide screened access for the hearse is more important. waiting space and all treatment areas.
17-26 Hospitals
Workflow is a progression from dirty to clean. Used items are 8.07 Main entrance
sorted, washed, dried and passed to a packing room where trays The strategic questions concerning numbers of hospital entrances
and procedure packs are assembled under clean conditions were dealt with in Section 5.01. The general implication was that,
(personnel pass through a gowning room). The packaged goods with certain exceptions, all staff, patients and visitors will use the
are moved through to the steriliser loading area and, after main entrance. This should be a determining factor in planning
sterilisation, to the cooling room and stores. parking space for cars and ambulances and public transport
facilities such as bus stops. It also suggests that routes to
8.03 Catering departments, particularly wards, from the main entrance should be
This service covers the preparation and delivery of meals to direct and, if possible, short. Other interdepartmental traffic should
patients and staff. In-patient meals will be delivered by trolley; not cross the main entrance.
staff will be provided with meals in an adjacent cafeteria with Since this department provides patients and visitors with their
snack area and adjoining lounge, possibly supplemented by a call- first experience of the hospital, environmental considerations,
order service and vending machines; a patient cafeteria may also including decor, the use of natural light and courtyard views, are as
be provided for out-patients, day patients and in-patients where important here as anywhere. As a traffic focus, the main entrance
there is, for example, a unit for the mentally ill. can provide the hospital with opportunities for income-generating
The content of the kitchen will depend on the extent to which facilities such as shops, vending machines, displays areas and
the hospital purchases prepared ingredients and prepared meals stalls.
and whether it is contracted to supply other institutions. The basic
flow is from general bulk stores to kitchen stores, preparation and 8.08 Health records
cooking areas. Where a patients’ tray service is provided, cooked The health records department (HRD) encompasses the admissions
food is plated on a tray conveyor and the trays loaded onto trolleys; office (which maintains waiting lists, arranges admissions and
the cooking area also serves the cafeteria servery. Day hospitals appointments and may be separately sited near the main entrance),
are more likely to be served from bulk food trolleys. All crockery the library (which handles filing, storage and retrieval of health
is returned to the adjoining central wash-up. records, both current and archived) and the office (which
The kitchen should be located on the same level as the staff communicates with health professionals, sorts and maintains the
dining room and, if possible, on the ground floor. As a high-fire notes and index). The content of the department will be affected by
risk area it should not be adjoining or under wards. computerisation of patient administration systems, waiting lists
and other functions.
8.04 Supply and disposal services Although there is considerable traffic to the HRD, particularly
Two principal factors will determine the content of the supplies from the OPD, it is only necessary to ensure that routes to it are
department: the extent to which the hospital keeps its own stores direct and that it is directly accessible from the main hospital
(rather than receiving them from an area store) and the extent to street.
which various processes such as laundry, sterilising, food prepara-
tion are carried out in the hospital rather than purchased 8.09 Education centre
commercially. Education for nurses and technicians developed historically from
Distribution may be based on trains of trolleys pulled by a tug nurses’ training schools, needing practical rooms and demonstra-
(when ramps may be used to change levels rather than lifts) or tion areas, incorporating key ward areas with beds and dummy
individual trolleys pushed by porters. The supply zone will patient. The education centre now includes facilities, in addition to
probably be on the periphery of the hospital because of its different those for basic training of nurses, for the post-basic training of all
dimensional and construction requirements and the non-urgent health professionals in an integrated manner. Education facilities
nature of its distribution requirements. may also be needed for post-graduate medical and dental
education.
8.05 Estate maintenance and works operations Educational requirements are constantly changing with increas-
Estate maintenance workshops need ground-floor vehicular access ing professionalisation of services, the changing nature of clinical
and access to hospital corridors but are likely to be noisy and best and managerial roles, and increasing emphasis on financial
located in an industrial zone away from wards and clinical management and other matters such as health and safety.
departments. While facilities for nursing and midwife education, on the one
The department’s responsibility now includes the workshop for hand (classrooms, demonstration rooms, discussion rooms, com-
maintenance of electronics and medical engineering (EME) mon rooms, staff rooms), and post-graduate medical and dental
equipment. This has different location requirements, with access to education, on the other (common room, dining room, servery,
major user departments and remote from facilities which may cause seminar room, offices), can be planned as separate zones within
electromagnetic interference such as sub-stations, welding work- the centre, much of the accommodation should be shared. This
shops in the estate maintenance department and physiotherapy. includes the main entrance with refreshment facilities and display
area, library, audio-visual department, lecture hall and other
8.06 Office accommodation teaching accommodation.
Since the formation of Trusts and the establishment of purchaser
and provider functions, it is not possible to generalise about the
office accommodation that will be required within a hospital. The
9 ENVIRONMENT
designer will have to establish with the client body what
accommodation will be required for Trust and District Health 9.01
Authority management purposes and for others such as community While it is a truism that the designer needs to provide both a
services and social work staff. Consultant medical staff will need satisfactory working environment for staff who spend their
office and support staff, shared where they are part-time, near to working lives in the hospital and a pleasing, anxiety-reducing,
their main place of work (wards, clinical departments, specialist perhaps healing environment for patients who are the real clients,
departments or management departments). it has to be recognised that these requirements have inherent
Offices should be grouped where possible to facilitate sharing of conflicts. Typical examples are the different air temperatures
spaces for reception, waiting, conference, office machines, storage, required by the working nurse and the passive patient; ward
utility and staff rooms. lighting levels at night for the sleeping patient and the working
17-28 Hospitals
nurse. The resolution of such problems needs careful analysis and There is strong preference for daylighting in most areas of the
designer ingenuity. hospital but this is difficult to achieve where the building has upper
storeys. The problem starts with the strategic layout where the
designer has to decide the extent to which external walls, perhaps
9.02 Landscaping those adjoining courtyards, will be provided for main corridors
Landscaping of areas close to the hospital building is to a large (benefitting all users) at the expense of departmental spaces. Wards
extent determined by functional requirements for car parking and (and many other departments) tend to be deep and even the six-bed
access; privacy for ground-floor clinical rooms; sitting areas for room needs supplementary artificial lighting.
children, the elderly and staff. The design of car parking so as to
provide easy access to the main entrance while ameliorating the
impression of the hospital floating in a sea of cars is one problem 10 BIBLIOGRAPHY
facing the designer. Service routes – particularly hearse access – A. Cox, and P. Groves, Hospitals and Health-care Facilities,
should be screened. Courtyards are particularly useful for creating Butterworth Architecture, 1990
centres of visual interest as well as spaces for sitting out. Department of Health, Health Building Notes (various), HMSO
P. James and W. Tatton-Brown, Hospitals: design and develop-
ment, Architectural Press, 1986
9.03 Interior design and lighting J. Kelly et al., Building for Mental Health, MARU, South Bank
Much has been done recently to encourage creation of internal University, 1990
environments in hospitals which reconcile functional and aesthetic J. Malkin, Hospital Interior Architecture, Van Nostrand Reinhold,
needs, including preparation of a number of publications by the 1992
Department of Health and development of organisations such as A. Noble and R. Dixon, Ward Evaluation: St Thomas’ Hospital,
Arts for Health, dedicated to encouraging expenditure of a modest MARU, South Bank University, 1977
amount of money on the arts. There is, however, little analytical Nuffield Provincial Hospitals Trust, Studies in the Functions and
(as opposed to illustrative) work dealing with the health building Design of Hospitals, Oxford University Press, 1955
environment and nothing to match the authoritative US publication J. D. Thompson and G. Goldin, The Hospital: a social and
Hospital Interior Architecture by Jane Malkin. architectural history, Yale University Press, 1975
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