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    Marriott New Hire Orientation Program

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    Roop Narayan
    Marriott offers extensive training programs for employees at all levels: - New hire orientation introduces new employees to Marriott culture and ensures they have the necessary skills. International hourly training provides 15 minutes of daily skills training. - "Gateways" and over 20 management training programs provide discipline-specific and certification training. Core management training includes group work, hands-on activities, and evaluations. - "Essential Skills for Supervisors and Managers" and "InMotion!" provide supervisor training through 15 modules and hands-on departmental experience. "Get on Board" introduces new managers to Marriott policies and culture.

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    Marriott New Hire Orientation Program

    Uploaded by

    Roop Narayan
    977 views2 pages
    Marriott offers extensive training programs for employees at all levels: - New hire orientation introduces new employees to Marriott culture and ensures they have the necessary skills. International hourly training provides 15 minutes of daily skills training. - "Gateways" and over 20 management training programs provide discipline-specific and certification training. Core management training includes group work, hands-on activities, and evaluations. - "Essential Skills for Supervisors and Managers" and "InMotion!" provide supervisor training through 15 modules and hands-on departmental experience. "Get on Board" introduces new managers to Marriott policies and culture.

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    MARRIOTT

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    Marriott offers extensive training programs for employees at all levels: - New hire orientation introduces new employees to Marriott culture and ensures they have the necessary skills. International hourly training provides 15 minutes of daily skills training. - "Gateways" and over 20 management training programs provide discipline-specific and certification training. Core management training includes group work, hands-on activities, and evaluations. - "Essential Skills for Supervisors and Managers" and "InMotion!" provide supervisor training through 15 modules and hands-on departmental experience. "Get on Board" introduces new managers to Marriott policies and culture.

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    Download as docx, pdf, or txt
    977 views2 pages

    Marriott New Hire Orientation Program

    Uploaded by

    Roop Narayan
    Marriott offers extensive training programs for employees at all levels: - New hire orientation introduces new employees to Marriott culture and ensures they have the necessary skills. International hourly training provides 15 minutes of daily skills training. - "Gateways" and over 20 management training programs provide discipline-specific and certification training. Core management training includes group work, hands-on activities, and evaluations. - "Essential Skills for Supervisors and Managers" and "InMotion!" provide supervisor training through 15 modules and hands-on departmental experience. "Get on Board" introduces new managers to Marriott policies and culture.

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    MARRIOTT

    New hire orientation program


    New hire orientation program is for all the new employees to introduce them to the
    Marriott culture, the brand, and the hotel. This is done to ensure new staff has the
    skills that are needed to perform effectively.
    International hourly training
    This is for hourly employees which consists of 15 minutes of training each day. The
    training addresses the essential skill and knowledge areas, such as culinary,
    housekeeping operation, etc. that are essential for employees to perform their jobs. 
    Gateways
    This program is for hourly non-management employees. This is mainly to train
    discipline-specific skills essential to individual positions. Finance, HR, IT, PR sales,
    etc. are a part of this program.
    Core management training
    There are over 20 different management training programs for which there are
    certified trainers, professional experts, and property-based management. There are
    also some courses that are self-directed which includes internet-based learning.
    These programs consist of extensive group interaction, hands-on activities, pre-test
    and post-test evaluation and action planning.
    HOTEL BASED PROGRAMS & OFFERINGS
    Essential Skills for Supervisors and Managers
    This program consists of 15 modules which include the following:
    1. Welcome to Marriott Management
    2. Communicating for Success
    3. Hiring the Best
    4. Training and Developing your Associates
    5. Coaching for Great Performance
    6. Building Top Performing Teams
    7. Conducting Performance Appraisals
    8. Managing Conflict
    9. Juggling Time
    10. Business Basics
    11. Create Experiences
    12. Effective Daily Meetings
    13. Goal Setting
    14. Your Career and You
    15. Stress Management.   
    InMotion! 
    This is a training program for supervisors that utilizes hands-on experience to learn
    about various departments of the hotel and develop comprehensive hotel expertise
    which helps prepare them for management responsibilities. 
    Get on Board
    This is for new managers to introduce them both externally and internally to
    International Lodging. They experience and learn Marriott's culture, policies and
    procedures for International Lodging through a variety of mediums while building the
    necessary relationships.
    Ashridge Virtual Learning Resource Centre
    Virtual Learning Resource Centre is mainly for allowing the employees with the
    opportunity to learn at their own pace.
    FACILITATOR LEAD PROGRAMS & OFFERINGS
    The programs are categorized into three levels and correlate with Marriott
    International’s Core Competencies (Leadership, Managing Execution, Building
    Relationships, Generating Talent and Organizational Capacity, Learning and
    Applying Personal Expertise, and Business/Functional results.)

    ADDITIONAL MARRIOTT MANAGEMENT TRAINING


    Property Strategic Planning Implementation
    This is a two-day program which is conducted 30 days before a new Marriott
    International hotel opening. This is planned for the hotel Leadership Team. 
    Courtyard by Marriott International University
    This is an international program and only Marriott training program that is offered to
    Courtyard by Marriott brand General Managers and Assistant Managers. This mainly
    focuses on understanding the positioning of the brand, product and service
    standards, pricing strategies, effective food and beverage, and creating hotel-specific
    action plans to achieve goals.
    Training On-Property Programs
    This is a workshop for hotel managers enabling Marriott’s “In the Beginning”,
    “Passports to Success”, or other on property training programs for hourly
    employees. 
    Effective Training Skills
    This mainly focuses on co-facilitation techniques, stages of experiential learning, and
    better understanding of learning styles. This is both a workshop and a certification
    process.

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