Start and Stop Problems Fault Tracing
Start and Stop Problems Fault Tracing
82 12/10/2020
Service
Chassis ID Path
A 552733 200/Diagnostics//Start and stop problems, fault tracing. Symptom fault tracing
Model Identity
FH12 75541287
Copyright to this documentation belongs to the Volvo Group. No reproduction, copying, change, amendment or other similar disposal is entitled without prior written consent by
the Volvo Group
The information contained herein is current at the time of its original distribution, but is subject to change. The reader is advised that printed copies are uncontrolled.
1 / 20
IMPACT 4.07.82 12/10/2020
General information
When fault tracing, select the symptom that best matches the fault on the vehicle. Fault tracing should be carried out in
the order described in the information for each symptom. This makes fault tracing more efficient by systematically
eliminating or documenting faults that can be the cause of a symptom.
Contents
General information
The engine does not start
Engine difficult to start
Engine starts but will not run
The engine stops unexpectedly or dies during retarding
Engine cuts out intermittently
Engine does not shut off
Note: Before fault tracing is started, chock the wheels and release the parking brake.
Note: During fault tracing, the engine should be run at the operating temperature as well as at the temperature where
the symptom occurs.
Copyright to this documentation belongs to the Volvo Group. No reproduction, copying, change, amendment or other similar disposal is entitled without prior written consent by
the Volvo Group
The information contained herein is current at the time of its original distribution, but is subject to change. The reader is advised that printed copies are uncontrolled.
2 / 20
IMPACT 4.07.82 12/10/2020
Dependent on the vehicle's configuration, the conditions relating to problems starting and stopping can occur or be
caused by faults or malfunctions in other vehicle components. Examples of these are: batteries, immobiliser, body
builder adaptions etc.
Problems when starting or stopping can be caused by abnormal engine conditions, including fuel supply, air inlet/outlet
or faults with the engine control system. Therefore, fault tracing should be based on components related to these
systems.
Fault tracing
Temporary faults can be difficult to trace as the fault may not occur when the vehicle is checked.
Fault tracing should be based on the driver's understanding of the fault. The information that the driver provides
together with the factual data collected should form the basis for how the problem is to be resolved.
If possible, try to recreate the problem in an environment and situation that is equivalent to that described by the driver.
Begin by determining whether anything has recently happened to the vehicle that could affect to the electrical system,
but which is not related to the engine control system.
There is no ignition in any of the cylinders despite repeated attempts. This can be caused by:
Active and inactive fault codes registered can point to faults, but can also be useful in tracing the cause of a symptom.
Freeze frames with information of specific fault codes can also be useful when searching for symptom causes.
Fault tracing, using relevant service information, must always be carried out for relevant fault codes. Components
/functions of special interest:
Copyright to this documentation belongs to the Volvo Group. No reproduction, copying, change, amendment or other similar disposal is entitled without prior written consent by
the Volvo Group
The information contained herein is current at the time of its original distribution, but is subject to change. The reader is advised that printed copies are uncontrolled.
3 / 20
IMPACT 4.07.82 12/10/2020
Step 3: Tests
Copyright to this documentation belongs to the Volvo Group. No reproduction, copying, change, amendment or other similar disposal is entitled without prior written consent by
the Volvo Group
The information contained herein is current at the time of its original distribution, but is subject to change. The reader is advised that printed copies are uncontrolled.
4 / 20
IMPACT 4.07.82 12/10/2020
The results of the following tests, carried out using VCADS Pro, can show which systems or which components can be
the cause of the symptom. These tests can also eliminate components or systems with no faults or malfunctions.
The following checks should be carried out in the specified order until the fault is found. These checks also can help
eliminate components with no faults or malfunctions. The number of tests and the sequence depends on the following:
the results from tests and fault codes; the vehicle's condition; the vehicle's service and repair history; other symptoms
and information from the driver.
Copyright to this documentation belongs to the Volvo Group. No reproduction, copying, change, amendment or other similar disposal is entitled without prior written consent by
the Volvo Group
The information contained herein is current at the time of its original distribution, but is subject to change. The reader is advised that printed copies are uncontrolled.
5 / 20
IMPACT 4.07.82 12/10/2020
Copyright to this documentation belongs to the Volvo Group. No reproduction, copying, change, amendment or other similar disposal is entitled without prior written consent by
the Volvo Group
The information contained herein is current at the time of its original distribution, but is subject to change. The reader is advised that printed copies are uncontrolled.
6 / 20
IMPACT 4.07.82 12/10/2020
Active and inactive fault codes registered can point to faults, but can also be useful in tracing the cause of a symptom.
Freeze frames with information of specific fault codes can also be useful when searching for symptom causes.
Fault tracing, using relevant service information, must always be carried out for relevant fault codes. Components
/functions of special interest:
Copyright to this documentation belongs to the Volvo Group. No reproduction, copying, change, amendment or other similar disposal is entitled without prior written consent by
the Volvo Group
The information contained herein is current at the time of its original distribution, but is subject to change. The reader is advised that printed copies are uncontrolled.
7 / 20
IMPACT 4.07.82 12/10/2020
Step 3: Tests
The results of the following tests, carried out using VCADS Pro, can show which systems or which components can be
the cause of the symptom. These tests can also eliminate components or systems with no faults or malfunctions.
8 / 20
IMPACT 4.07.82 12/10/2020
Preheating, test
Sensor value check, stationary engine
Fault codes, test mode
Note: If a fault arises when the starter motor is turned, this can affect starting the engine. Check fault codes for starter
motor speed.
The following checks should be carried out in the specified order until the fault is found. These checks also can help
eliminate components with no faults or malfunctions. The number of tests and the sequence depends on the following:
the results from tests and fault codes; the vehicle's condition; the vehicle's service and repair history; other symptoms
and information from the driver.
Copyright to this documentation belongs to the Volvo Group. No reproduction, copying, change, amendment or other similar disposal is entitled without prior written consent by
the Volvo Group
The information contained herein is current at the time of its original distribution, but is subject to change. The reader is advised that printed copies are uncontrolled.
9 / 20
IMPACT 4.07.82 12/10/2020
The engine starts, but stops after running for a short time. This can be caused by:
Active and inactive fault codes registered can point to faults, but can also be useful in tracing the cause of a symptom.
Freeze frames with information of specific fault codes can also be useful when searching for symptom causes.
Fault tracing, using relevant service information, must always be carried out for relevant fault codes. Components
/functions of special interest:
10 / 20
IMPACT 4.07.82 12/10/2020
Step 3: Tests
The results of the following tests, carried out using VCADS Pro, can show which systems or which components can be
the cause of the symptom. These tests can also eliminate components or systems with no faults or malfunctions.
11 / 20
IMPACT 4.07.82 12/10/2020
The following checks should be carried out in the specified order until the fault is found. These checks also can help
eliminate components with no faults or malfunctions. The number of tests and the sequence depends on the following:
the results from tests and fault codes; the vehicle's condition; the vehicle's service and repair history; other symptoms
and information from the driver.
12 / 20
IMPACT 4.07.82 12/10/2020
Active and inactive fault codes registered can point to faults, but can also be useful in tracing the cause of a symptom.
Freeze frames with information of specific fault codes can also be useful when searching for symptom causes.
Fault tracing, using relevant service information, must always be carried out for relevant fault codes. Components
/functions of special interest:
13 / 20
IMPACT 4.07.82 12/10/2020
Step 3: Tests
The results of the following tests, carried out using VCADS Pro, can show which systems or which components can be
the cause of the symptom. These tests can also eliminate components or systems with no faults or malfunctions.
14 / 20
IMPACT 4.07.82 12/10/2020
The following checks should be carried out in the specified order until the fault is found. These checks also can help
eliminate components with no faults or malfunctions. The number of tests and the sequence depends on the following:
the results from tests and fault codes; the vehicle's condition; the vehicle's service and repair history; other symptoms
and information from the driver.
Copyright to this documentation belongs to the Volvo Group. No reproduction, copying, change, amendment or other similar disposal is entitled without prior written consent by
the Volvo Group
The information contained herein is current at the time of its original distribution, but is subject to change. The reader is advised that printed copies are uncontrolled.
15 / 20
IMPACT 4.07.82 12/10/2020
Intermittent electrical faults in components related to the fuel system or electronic control units (such as the
accelerator pedal and injectors).
Active and inactive fault codes registered can point to faults, but can also be useful in tracing the cause of a symptom.
Freeze frames with information of specific fault codes can also be useful when searching for symptom causes.
Fault tracing, using relevant service information, must always be carried out for relevant fault codes. Components
/functions of special interest:
Copyright to this documentation belongs to the Volvo Group. No reproduction, copying, change, amendment or other similar disposal is entitled without prior written consent by
the Volvo Group
The information contained herein is current at the time of its original distribution, but is subject to change. The reader is advised that printed copies are uncontrolled.
16 / 20
IMPACT 4.07.82 12/10/2020
Step 3: Tests
The results of the following tests, carried out using VCADS Pro, can show which systems or which components can be
the cause of the symptom. These tests can also eliminate components or systems with no faults or malfunctions.
Copyright to this documentation belongs to the Volvo Group. No reproduction, copying, change, amendment or other similar disposal is entitled without prior written consent by
the Volvo Group
The information contained herein is current at the time of its original distribution, but is subject to change. The reader is advised that printed copies are uncontrolled.
17 / 20
IMPACT 4.07.82 12/10/2020
The following checks should be carried out in the specified order until the fault is found. These checks also can help
eliminate components with no faults or malfunctions. The number of tests and the sequence depends on the following:
the results from tests and fault codes; the vehicle's condition; the vehicle's service and repair history; other symptoms
and information from the driver.
The engine does not immediately stop after the ignition key is turned to the 0 position. This is probably due to:
Interference in the communication between the vehicle ECU and the engine ECU.
Copyright to this documentation belongs to the Volvo Group. No reproduction, copying, change, amendment or other similar disposal is entitled without prior written consent by
the Volvo Group
The information contained herein is current at the time of its original distribution, but is subject to change. The reader is advised that printed copies are uncontrolled.
18 / 20
IMPACT 4.07.82 12/10/2020
Active and inactive fault codes registered can point to faults, but can also be useful in tracing the cause of a symptom.
Freeze frames with information of specific fault codes can also be useful when searching for symptom causes.
Fault tracing, using relevant service information, must always be carried out for relevant fault codes. Components
/functions of special interest:
Check that the engine ECU cable harness, including connectors and pins, is fault free and correctly connected.
See group 28: Engine management system, check
Check the condition of the starter switch contacts.
Check all earth connections on the engine.
Step 3: Tests
Copyright to this documentation belongs to the Volvo Group. No reproduction, copying, change, amendment or other similar disposal is entitled without prior written consent by
the Volvo Group
The information contained herein is current at the time of its original distribution, but is subject to change. The reader is advised that printed copies are uncontrolled.
19 / 20
IMPACT 4.07.82 12/10/2020
The results of the following tests, carried out using VCADS Pro, can show which systems or which components can be
the cause of the symptom. These tests can also eliminate components or systems with no faults or malfunctions.
Copyright to this documentation belongs to the Volvo Group. No reproduction, copying, change, amendment or other similar disposal is entitled without prior written consent by
the Volvo Group
The information contained herein is current at the time of its original distribution, but is subject to change. The reader is advised that printed copies are uncontrolled.
20 / 20