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(DMN GM 10) Mid-Term Exam - Bianda Puspita Sari

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GM 10 – Bianda Puspita Sari – 29319355 - Mid Term – MM5009 – Decision Making and Negotiation

1. Identify and describe a complex situation that you face in your personal life

This is based on my own experience during my undergraduate internship, in order to work on


my thesis. I did an internship at the Cirebon city government office, as a financial consultant. As a
financial consultant I have a specific task, which is to examine financial reports that have been
prepared by officers of Regional Government Organizations. The research I conducted used the
primary quantitative method by distributing questionnaires, collected 55 respondents from 39 Regional
Government Organizations.
However, as time went on when I checked financial reports, I often found several errors in the
formatting or calculation methods in the financial reports that have been presented by each local
government. In the examination of this financial report there is also a deadline, because it must be re-
examined by the Supreme Audit Agency. However, there are still many Regional Government
Organizations that make revisions to the preparation of their financial reports. After we have noticed
as financial consultants, the things that cause these problems are:
1. Inadequate production and use of documents and records.
2. The implementation of budget management activities has not yet established a Standard
Operating Procedure.
3. The lack of understanding on the use of technology.
4. Internet network that has not been installed evenly in several Regional Government
Organizations.
5. There are employees who do not graduate from the Accounting major.
Of the several problems above that have been described, now as a financial consultant I am
trying to solve this problem by going into more detail:
Option 1 – Inadequate production and use of documents and records.
Previous records were inadequate, there were no correct examples in making financial reports so that
they could be used as a benchmark for making a new year. The provision of back records or financial
report files that were correct in the previous year is one way to overcome this problem.
Option 2 – The implementation of budget management activities has not established a
Standard Operation Procedure.
The basic provisions have not been detailed yet, so that the preparation of financial statements is still
made in a simple process and causes many errors and repeated revisions. The importance of SOPs
plays a role in the correctness of the preparation of financial statements.
Option 3 – The lack of understanding on the use of technology.
This could be due to the lack of direction from the local government on the technology and application
system used for processing financial reports, therefore training can be carried out which would cost an
additional Rp. 10 million per month as operating cost, and capital cost in updating technology
(computer, tab, application software) for each employee is Rp. 85 million per year.
Option 4 – Internet network that has not been installed evenly in several Regional Government
Organizations.
Now it is the top priority for all offices for installing internet or Wi-Fi. With this it is recommended that
each Regional Government Organization immediately harmonize the use of Wi-Fi, in order to support
the way employees work (make it easier). And install it with the minimum standard of Wi-Fi quality, in
order to minimize network problems. Installation of Wi-Fi which includes a capital cost of Rp. 500
thousand and a monthly fee of Rp. 200 thousand.
Option 5 – There are employees who do not graduate from the Accounting major.
A person's graduation majors make the basis of the quality of an employee's performance, it is
necessary to re-examine the reasons why Regional Government Organizations continue to employ
non-graduate accounting majors. If this continues, it is necessary to provide special education for
those who do not graduate from accounting majors, by providing training every 6 months to be more
effective and efficient in terms of the development of the employee's performance. With a cost of
capital of Rp. 7 million per 6 months. And the operational cost would be Rp. 1 million per 6 months.
2. (a) Situation Appraisal (SA) to identify the concerns (problems, decisions or future
events), prioritize them and plan for their resolutions (PA,
DA, and PPA)

Timin
Concern Trend Impact Process Priority
g
Option 1- Inadequate production and use of
H H H PPA 4
documents and records.
Option 2 - The implementation of budget
management activities has not established a M L H PA 5
Standard Operation Procedure.
Option 3 - The lack of understanding on the
M H H PPA 3
use of technology.
Option 4 - Internet network that has not
been installed evenly in several Regional H H H PPA 2
Government Organizations.
Option 5 - There are employees who do not
H M H DA 1
graduate from the Accounting major.

2. (b) Find the unknown causes of the problems through a suitable Problem Analysis (

PA) method
Possible cause  (1) the information in other detailed financial reports is indeed not sufficient to be
used as additional information for the preparation of financial reports, (2) inadequate resources, (3)
and / or regulations from the local government regarding the format for preparing financial reports that
have not been submitted simultaneously.

The most possible cause  The implementation of budget management activities has not established
a Standard Operation Procedure.

Verification  It is true that the problem is the Standard Operation Procedure that has not been
established by the local government organization, but besides these problems there are several
supporting problems that make the annual financial reports not good or revise them repeatedly. As the
problems have been described in the Situation Appraisal stage.

2. (c) Develop alternative solutions for the decisions that need to be made and make a
decision using Decision Analysis (SMART stage)

Stage 1: the decision maker who do the inspections of financial report (financial consultant).
Stage 2: the alternative courses of actions  there are 5 options in this case.
Stage 3:

Stage 4:

Direct Rating (Abstract Value)

Stage 5 :
Determining Weight of the Attributes
Stage 7:
Provisional Decision: Trading Cost vs Benefit

Efficient frontier Preferred direction Dominated area

Stage 8:
Sensitivity Analysis

Grade of Technology = 0 Human Resources = 0


As long as weight of total Grade of Technology < 52, Option 5 is the most attractive
When weight of total Grade of Technology > 52, Option 3 is the most attraction

2. (d) Anticipate future events or potential problems of the chosen decisions through
Potential Problem Analysis (PPA

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