Internship Report on

Meezan Bank Limited

Bilal Gunj
Lahore

Submitted By: HUSNAIN Attique (Internee)

BBA 4TH YEAR (NCBA&E)

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ACKNOWLEDGEMENT
Internship training for the students of and Business and Commerce is a complimentary portion of
the education, where students are put at various organizations of their respective specialization;
to see and apply their theoretical knowledge what they have studied during their academic
program at the institute.

Meezan Bank is one of those organizations where student can achieve his/her academic and
professional knowledge productively. In the preparation of this internship report, I acknowledge
the encouragement and assistance given by a number of people from Meezan Bank Limited. I
found every one very co-operative and helpful for providing me the theoretical as well as
practical knowledge about the function and operation of the bank.

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Executive Summary
Meezan Bank Limited (MBL) (the holding company) was incorporated in Pakistan on January
27, 1997 as a public listed company under the company’s ordinance, 1984 and its share quoted
in Karachi stock exchange. MBL was registered as an ‘Investment financing company on August
8, 1997 and carried on the business of investment banking as permitted under SRO 585(I)/87
dated July 13, 1987 in accordance and in conformity with the principle of Islamic sharaih. A
certificate of commencement of business was issued to MBL on September 29, 1997.

MBL was granted a ‘Scheduled Islamic commercial bank’ license on January 31, 2002 are
formally commenced operations as a scheduled Islamic Commercial Bank with effect from
March 20, 2002 on receiving notification is this regard from State Bank of Pakistan (SBP) under
section 37 of the Statement Bank of Pakistan Act, 1956. 

Meezan Bank Limited has 222 branches in 63 cities across Pakistan and it became the 11th largest
Bank in Pakistani term of branch network.

Meezan Bank Limited being an Islamic Bank offering its products to its customers strictly in
accordance with the shariah compliance. It is doing business in Corporate Banking, Commercial
Banking, Consumer Banking, retail Banking, Investment Banking keeping in view the all norms
and standards of Islamic injunction.

During the period of my internship from 28 august, 2019 to 14 October, 2019, I worked in
Customer Service SQC, Clearing & Remittance and Account Opening successfully and acquired
a lot of knowledge and experience while interacting with staff of Meezan Bank Limited. 

As for as different ratios of Meezan Bank Limited, they all give a healthy sign regarding
financial position of the Bank as well as operation results of the different financial years. All
ratios are fully in accordance with the banking Industry’s standard and norm which is a yard
stick to measure the performance of any bank. These ratios depict and indicate that the financial
strength of the Bank is on a higher side and future prospect of the Bank is brighter.

Conclusion and Recommendations are an integral part of this report. Bibliography regarding data
collection and references where from informations have been obtained.

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Introduction
Banking plays a very significant role in the economic development of a country. After Partition
of India and Pakistan British Government’s commission distributed the reserves
between Pakistan and India.

In August 1947, various Banks transferred their headquarters and funds to India. Before partition
of Pak-o-Hind, some Banks were operated which were Chartered Bank, Grind-lays Bank,
Imperial Bank of India, Australasia Bank and Habib Bank. After the independence of Pakistan,
Muslim Commercial Bank Limited, Bank of Bahawalpur Limited, Punjab National Bank and
National Bank of Pakistan were providing banking facilities to general public.

The State Bank of Pakistan was inaugurated by our great leader Muhammad Ali Jinnah.
On 1st July, 1948. Australasia Bank and Habib Bank were providing facilities to the Pakistan’s
nation. After some period, Australasia Bank Limited was converted into Allied Bank of Pakistan.

State Bank of Pakistan is a Central Bank of Pakistan. Other Banks are Commercial Banks,
Specialized Bank and Investment Banks.

Now a days in Pakistan, fifty-four banks are operated with thousands of branches. Banks are
providing Banking facilities to their customers and clients by offering different services and
packages.

Pakistan’s banking sector consisting of Islamic Banks, Private Banks, Public Sector Banks, and
Micro Finance Banks. These Banks are doing Corporate Banking, Trade Financing, Lease
Financing and some Banks are providing online banking facilities, ATM facility and money
transfer facilities also.  

Banking sector is a back bone of our economy. If this sector is making progress than whole
economy is also growing a lot. Our Agricultural sector, Industrial sector, mining sector, Export
sector all depend on the banking industry because Banks provide long term funds as well as short
term funds to all these sectors to meet out their short term as well as long term requirement.
Hence, banking progress is necessary indeed.

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Vision statement
Establish Islamic banking as banking of first choice to facilitate the implementation of an
equitable economic system, providing a strong foundation for establishing a fair and just society
for mankind.

Mission Statement
To be a premier Islamic bank, offering a one-stop shop for innovation value added products and
services to our customers within the bounds of shariah, while optimizing the shareholder value
through an organizational culture based on learning, fairness, respect for individual enterprise
and performance.   

Product line

Deposit products
Meezan Bank offer the largest range of Riba-free Deposit Accounts for Personal Banking

 Rupee Current Account

 Labbiak Saving Account
 Rupee Saving Account
 Dollar Saving Account
 Euro Saving Account
 Pound Saving Account
 Meezan Bachat Account

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Term Certificates (Riba- free Term Deposit Certificate)
Meezan bank provides a complete range of short term and long term deposit certificate with the
flexibility of monthly, quarterly, semi-annual and annual returns

 Certificate of Islamic Investment

 Meezan Amdan Certificate
 Monthly Mudarabah Certificate Dollar Mudarabah Certificate

Consumer Finance
Consumer finance provides for construct a home, purchase a car, etc:

 Easy Home
 Car Ijarah
 Laptop Ease

Electronic Banking
Electronic Banking provides non-stop banking convenience, twenty-four hours a day, seven days
a week.

 Visa Debit Card

 Internet Banking
 ATM Network
 Meezan Quick pay
 SMS Alerts
 24/7 Call Center

      

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Services
Meezan Bank is dedicating in its efforts to provide a quality banking experience to our customer
via a range of unique Banking Services

 Labbaik Travel Aasaan

 Online Banking
 Home Remittance
 Western union Money Transfer

Competitors
The major competitors of Meezan Bank Limited are Bank Islamic, Dubai Islamic Bank Pakistan
Ltd, Albarka Islamic Bank. The other competitors are Bank Al-Falah Limited, Bank Al Habib
Limited, Askari Bank Limited, United Bank Limited, Allied Bank Limited, Soneri Bank
Limited, Faisal Bank Limited.  

Introduction to All Departments

Meezan Bank Limited has been divided into following divisions:

 Assets Management
 Retail Banking Division
 Liability Division
 Common Assets Division
 Credit Administration Division
 Human Resources Division
 Finance Division
 Treasury and International Division
 Information Technology Division
 Corporate Banking Division
 Operation Division

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  Credit Risk Management Division
 Control and Compliance Division
 Establishment Division
 Training, Research, Communication & Public Division
 Consumer Banking Division
 Credit Policy Division
 Audit & Inspection Division
 General Service Division
 Law Division  
 Asset Management

The Bank invest funds on behalf of its customers (shariah compliant investment product) and
gives them access to a wide range of traditional and alternative product offerings. For example,
open end funds, pension funds and closed end funds

Training Program
Meezan Bank Limited Bilal Gunj Branch, Lahore (0036)

Meezan Bank Limited opened its branch at F-9, Sheesh Mahal Bilal Gunj, Lahore. The code of
branch is 0036.

I started internship on 28th august, 2019 which ended on 14 octuber,2019. The duration of the

internship was about 8 weeks. The staff of the branch was much cooperative. They imparted me
training in all departments of the branch i.e. Customer Service - SQC, Clearing & Remittance
and Account Opening.

From 28th august, 2019 to 13th September, 2019 I worked in Customer Service where from I
learnt a lot regarding attention given to customers by the staff of branch.

From 14th September, 2019 to 28th September, 2019 I worked in Clearing & Remittance
department where at I learnt about Inward Clearing, Outward clearing, Transfer of Funds.

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From 29th September, 2019 to 14 octuber,2019 I worked in Account Opening Department in
which I learnt how to open an account, how to close an account and how to operate an account.

Clearing and Remittance Department

Clearing:
I learnt their about Clearing of different cheques and remittance handling. I was told there the
main objects of clearing.

I received all the clearing cheques and made a schedule of these cheques after making entries in
outward and inward clearing registers and sent the same to main branch where at all the cheques
were sent to NIFT (National Institutional Facilitation Technology)

NIFT:
NIFT stand for National Institutional Facilitation Technologies. Clearing House of SBP has
shifted a part of its work to private institution named NIFT. NIFT collects Cheques, Demand
Draft, Pay Order, Travelers Cheques, etc. from all branches of different Banks within city
through its carriers and send them to the branches on which these are drawn for clearing. NIFT
prepares a sheet for each branch and send it to each branch as well as to State Bank of Pakistan
where accounts of Banks are settled.

Types of Clearing
Inward Clearing 
When cheques of other Banks are deposited in our bank, after clearing these cheques through
NIFT by the other Banks on which these are drawn. Accounts of the customers are credited.

Outward Clearing
When cheques of our bank are deposited in other Banks and these cheques are sent to us for
verification, we debit the of our client after verification their account

Remittance
Remittance department transfer the funds from one bank to another bank and one place to
another place. In this department collection takes place. MBL makes payment of only open
cheques at the counter and prohibits the payment of crossed cheques. MBL transfer money from
one place to another place by way of payment order, demand draft, inward collection, outward
collection.

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Conclusion
As for as business of the bank is concerned it is quite up to the mark keeping in view the
standard of banking industry. Bank is located in Bilal Gunj where Bank Al Habib, Habib hank
limited, Habib metropolitan bank limited as well as Allied bank are also doing business in the
same area but Meezan Bank limited is competing with all these banks and increasing its
clientele. Bank is giving better services to its customers as well as better farcicalities to its
employees, its employees are making an untiring effort to increase the profit of the company on
year to year basis as well as time their best to increase the wealth of the shareholders. Bank is
offering many products to its customers which are increasing the margin of the bank.

As for as Profit Margin, Gross Profit Margin, Operating Profit Margin and Return on Equity is
concerned, it is much satisfactory keeping in view the standard of industry. Fixed Assets
Turnover, Total Assets Turnover, retune on Total Assets, Earning Per Share and Price Earnings
Ratio are as too much satisfactory and quite up to the mark of industry which shows that
financial health of the bank is very much sound and it will be a going concern for an indefinite
period. Its profit from operation is seems to be reasonable and showing an increasing trend on
year to years’ basis. Furthermore, Gross Profit Margin is also reasonable; Profit Margin is also
showing a healthy sign. Bank’s future is future to much secure and it will flourish and grow in
the days to come.

Recommendations
As for as I have observed during my training, the bank should improve the services given to the
customers so that they may feel satisfied. Bank should increase its products in order to enhance
its margin so that it may compete in the market. Further more employees are the assets of the
bank which must be motivated by the management of the bank. Employees should be given
incentive in the shape of cash award, increase in pay, promotion etc. if the customers of the bank
are satisfied and employees of the bank are hardworking as well as loyal, the bank will make

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progress by leaps and bounds. Management of the bank must try its best in order to satisfy the
customers as well as motivate the employees.

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