Visibility Platform

Visibility platform.
MySupplyChain provides comprehensive supply chain management and

business intelligence insights to drive competitive advantage
DHL Supply Chain, the Americas’ leader in contract logistics and part of
Deutsche Post DHL Group, announced the availability of its latest customer
technology platform, MySupplyChain. The secure and easy-to-use platform
integrates data from DHL Supply Chain applications, providing customers with
complete supply chain visibility, accessible online anytime, anywhere, through
a single login. MySupplyChain will be available to applicable customers in
North America in June, with further regional rollouts to follow.
Through one comprehensive and customizable platform, MySupplyChain
allows customers to access track-and-trace data, inventory, operational
performance and reporting, business analytics, customer service and more from
any desktop or mobile device. MySupplyChain users gain end-to-end visibility
of global supply chain operations – from shipments entering the warehouse to
final delivery – all in near real time. With this complete view of network-wide
inventory positions and warehouse-level order statuses, customers can leverage
up-to-date data to identify insights that drive continuous improvement and
competitive advantage.
“Through MySupplyChain, DHL Supply Chain is helping customers
successfully manage the complexity and maximize the efficiency of supply
chain operations,” said Sally Miller, CIO, DHL Supply Chain, North America.
“Users will no longer have to access and interpret disparate systems to navigate
their supply chain demands and analytics. Rather, this platform provides the
whole picture, enabling customers to be agile and flexible.”
The new globally standardized platform is a key component of DHL Supply
Chain’s digitalization strategy, enabling customers with end-to-end supply
chain visibility. Piloting of MySupplyChain began in early 2018, and the new
platform is currently serving nearly 500 users across more than 30 customer
accounts. DHL Supply Chain plans to continuously evolve MySupplyChain,
including further technology integrations, customer personalization capabilities
and more
Strategy 2020: Focus.Connect.Grow.
In April 2014 Deutsche Post DHL Group introduced its Strategy 2020:
Focus.Connect.Grow. The strategy aims to further position our company as The
Post for Germany and The Logistics Provider for the World. The strategy is
simple without being simplistic. It is based on the three pillars of Focus,
Connect, and Grow. Each of these pillars provides clear objectives for the
coming years with ambitious yet achievable goals.
FOCUS: We focus on what has made us successful
We remain a postal and logistics company. We will continue to focus on
logistics as our core business, with more than 85% of revenue coming from our
logistics business by 2020. Our divisions are well-positioned to take advantage
of the growth markets of the world. We will also continue to secure our letter
business in Germany, while also further expanding our services for the e-
commerce market. The latter is underlined by the renaming of our previous
MAIL division to Post - eCommerce - Parcel.
Our Focus pillar reconfirms our commitments made in Strategy 2015 to be

Provider, Employer and Investment of Choice and to contribute to a better
world with our Living Responsibility program.
We firmly believe that, by realizing the goals of our Focus pillar, we will
achieve industry-leading margins.
CONNECT: We connect across our organization
Our Connect pillar deals with our company's potential stemming from the
internal exchange of know-how, expertise and talent. This pillar addresses a
number of specific areas in which we will work closely together to improve our
service quality and ensure excellence.
One very significant step we have taken is the introduction of our company-
wide Certified program. We will provide specialist training for all employees
that gives them the skills and knowledge to be successful in their jobs.
We are also ensuring that our divisions work more closely together when this is
beneficial for the company or our customers, such as by strengthening our best-
practice sharing and interoperability between our business units.
We believe that, working together, we can achieve quality leadership within our
industry and consistently deliver excellent services.
GROW: We expand in new market segments
With our Grow pillar, we outline our continued expansion in growth markets
and segments, most specifically in emerging markets and the vibrant e-
commerce markets of the world. In e-commerce, we will follow a strategy that
has proven successful in the German Parcel business and allowed us to gain
market share in recent years. We aim to export these capabilities to other
regions and tap into opportunities in domestic parcel delivery and e-commerce
services in selected markets, with a particular focus on emerging markets. The
breadth of services will also include e-fulfillment and e-facilitation, such as in
payment and online marketplace services.
We are already one of the most well-positioned global logistics companies in

emerging markets and we intend to further strengthen this position by
expanding our footprint in these economies. Our goal is that 30% of our revenue
will stem from emerging markets by 2020.

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Visibility platform.

MySupplyChain provides comprehensive supply chain management and

Our Focus pillar reconfirms our commitments made in Strategy 2015 to be

We are already one of the most well-positioned global logistics companies in

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