4.1.

a. To avoid suffering the kinds of monetary losses we have experienced in the past, our credit
union prohibits the cashing of third party checks presented by our members.
-> In order to protect you from suffering monetary losses, our credit union prohibits the cashing
of third party checks presented by our members.
b. To help us process your order with our new database software, we need you to go to this Web
site and fill out the required customer information.
-> To complete your order with our new database, please fill out the form with your information
on our Website.
c. We regret to announce that our electronics center is able to honor iPhone discounts only for a
limited initial offering during the next30 days.
You will receive iPhone discounts for the next 30 days at our electronics center
d. Under a new policy, reimbursement of travel expenses will be restricted to those related to
work only.
-> Under our new policy, work-related travel expenses will be reimbursed.
e. We are pleased to announce that you have been approved to enroll in our management trainee
program.
-> We are really happy to inform you that you have been approved to enroll in our management
trainee program.
f. To allow us to continue our policy of selling name brands at discount prices, we can give store
credit but we cannot give cash refunds on returned merchandise.
-> For allowing us to continue with our policy of discounted prices on name brands, we can give
you store credit instead of cash refunds on returned merchandise.
We ofer store credit on returned merchandise.

4.2
Under separate cover the above-referenced items (printer toner and supplies) are being sent to
your Oakdale office, as per your telephone conversation of April 1.
-> As you requested in the phone call on April 1, we are senting printer toner and supplies under
separate cover to your Oakdale office.
b. Kindly inform the undersigned whether or not your representative will be making a visitation
in the near future.
-> Please inform the undersigned whether or not your representative is visiting in the near future.
c. It is recommended that you conceptualize and submit your departmental budget ASAP.
Please submit your departmental budget bf April 1st
d. BTW, we’ve had some slippage in the schedule but don’t have to scrap everything and start
from ground zero.
-> WE have fallen behind the schedule but you don’t have to start from the beginning.
e. To facilitate ratification of this agreement, your negotiators urge that the membership respond
in the affirmative.
-> In order to make the ratification of this agreement easier, your negotiators urge that the
membership agree.
f. She didn’t have the guts to badmouth him 2 hz face.
-> She didn’t have the courage to correct him in front of everyone.

4.3

1. Customers are ineligible for the 10 percent discount unless they show their membership
cards.

→ Customers may show their membership cards to avail 10 percent discount

2. Titan Insurance Company will not process any claim not accom- panied by documented
proof from a physician showing that the injuries were treated.

→ We can process your claim if you send us a letter from your doctor showing that he or she
treated your injuries.

3. If you fail to follow each requirement, you will not receive your $50 rebate.

→ By following each requirement, you will receive your $50 rebate

4. You have definitely not completed the job satisfactorily, and we will exercise our legal
right to withhold payment until you do.

→ You will be paid promptly once the job is satisfactorily completed. 

5. In the message you left at our Website, you claim that you returned a defective headset.

→ Thank you for your message which we have received stating you have returned the faulty
headset
 6. We regret to announce that the special purchase netbook computers will be available only
to the first 25 customers.

→ The first 25 customers will be able to purchase our special laptop computers.
4.4
a. Any applicant for the position of fireman must submit a medical
report signed by his physician. -> his or her
b. Every employee is entitled to see his personnel file. -> his or her / their
c. All waiters and waitresses are covered under our new benefits
package. -> servers
d. A salesman would have to use all his skills to sell those condos. -> their
e. Serving on the panel are a lady veterinarian, a female doctor, two
businessmen, and an Indian CPA.-> businesspeople
f. All conference participants and their wives are invited to the banquet. -> spouses
g. How many man-hours are required to complete the project? -> working-hours

4.5.
a. Please clarify if we should keep our current contract due to our chaotic profits.
b. He assumed that the vehicle was not working because a gasket is broken
c. Because we cannot monitor all cash payments, we must cancel the contract.
d. Contract list that management must continue the retirement plan
e. I’ll meet with Mark to access his people
f. legal talk is not allowed in the term and condition

4.6 
Select the most vigorous words
a. applaud
b. include, the recipient
c. complicated, create
d. glitch, retrieve
For the following sentences provide more precise alternatives for the
italicized words.
a. reviewing, not concrete
b. increase/decrease, increase/decrease
c. advised, 

4.7 Legal Language (Obj. 6)

Subject: Your Excessive Use of E-mail!

Once again I have to decidedly unpleasant task of reminding all employees that you may not
utilize company computers or the Internet other than for work-related business and essential
personal messages. Effective immediately the new policy will be implemented.
 
Our guys in IT tell me that our bandwidth is now seriously compromised by some of you boys
and girls who are using company computers for gaming blocking shopping and downloading
streaming videos. Yes, we have given you the right to use email responsibly for essential
personal messages. But that does not include checking your Facebook or MySpace accounts
hours or downloading your favorite shows or sharing music. 

We distributed an email policy a little while ago. We have now found it necessary to amplify and
extrapolate that policy to include the use of the Internet. If our company does not control email
and Internet use, you will continue to suffer slow downloads. You may also lose the right to use
email at all. In the past, every employee has had the right to send a personal email occasionally,
But he might use that right carefully. We may have to prohibit the personal use of email entirely.
Do not make me do this!

You will be expected to study the attached email and Internet policy and return the signed form
with your agreement to adhere to this policy. You must return this form by March 1. No
exceptions!

Comment: The entire demanding and impolite email shows an unprofessional and rude
vice president. It would be dissatisfying to all the employees to receive this email.
Most of the words are familiar, yet are too informal for an email.
The “you” view is not applied appropriately. “You” is mentioned when the vice president
wants to blame his employees and it creates a stressful feeling for them.
The employer would like the employees to learn the rule and report

Subject: Need your feedback on new policy and Internet Usage

Biased language: Boy and girl, guys

Not focus on the sender