Lift Trainee Job Description 2019

Trainee Lift Engineer
Job Description and Person Specification
Function: Engineering
Reports to: Field Service Manager/Field Repair Manager
Purpose
To achieve our NVQ training programme within the approved time-frame for the
qualification. This includes both practical training and on the job learning. As you progress
through the programme, you will have the opportunity to demonstrate the knowledge, skills
and behaviours that you will gain from working closely with our experienced engineers. You
may be expected to attend our training centre and other locations, to complete your training.
To support the effective delivery and achievement of the Business Objectives, Initiatives
and Targets in all aspects of service delivery. These being:
Core Responsibilities
1. Risk:
- No compromise on Health and Safety: of yourself, your colleagues, customers
and members of the public by adhering to our Health and Safety Policy,
Procedures and Safe Systems of Work (SSoW)
- Comply with all relevant Policies and Procedures within our Quality Management
System (QMS)
2. Financial
- Consider your actions and the financial impact that they have on the business
- Care for stock, tools and other equipment to prevent damage or wastage
- Ensure your activities are scheduled to ensure services are delivered effectively
and within the scope of the Customer’s contract to maintain profit margins
3. Customer
- Regardless of the contract, deliver the service professionally and with pride
- Maintain pro-active communication with your customer at all times, both externally
and internally
- Effectively utilise the communication systems and tools provided
4. People
- Attend all planned training, actively participate and apply the learning effectively in
the workplace
- Contribute to, and where appropriate take the lead on, continuous improvement
activities
- When appropriate, support newer Trainees and apprentices with their learning
5. Operations
- Work to the agreed standards to ensure service delivery is achieved and
maintained as a minimum
- Understand and support the operational targets as appropriate for PPM, LOLER,
and First Time Fix
- Utilise the SMR system, and tools within, to improve operational performances.
- Ensure you use intercompany systems correctly and communicate effectively with
your peers, office staff and other group companies so that at all times the highest
levels of motivation, co-ordination and co-operation are maintained.
Trainee Responsibilities:
- To attend training session or engage in other learning activities to a high
standard.
- To produce evidence, maintain and be responsible for content, accuracy and
sign off of your NVQ portfolio.
- To complete your NVQ qualification within the required timescale.
Engineering Responsibilities:
- To undertake an appropriate range of tasks suited to the current level of training
and development.
- To attend training / learning events or via distant learning with LEIA, and complete
course work on time and to a high standard.
- To produce, maintain and be responsible for content, accuracy and sign off of
your learning log.
- To take on additional responsibility as you develop throughout your time as a
Trainee.
- To understand and complete all work-related documentation accurately and on
time.
- To understand and comply with policies and procedures.
- To carry out work in a safe and diligent manner.
- To comply with all Health & Safety policies and procedures.
- To attend and fully participate in regular training and development reviews with
line management, mentor, HR representatives and Training Department.
- To undertake additional duties in line with capabilities as required.
This list is not exhaustive and the jobholder will be expected to undertake any duties within
their capacity to meet the needs of the business and/or the Management function.
Relationships
Internal
The jobholder will be expected to maintain close and effective personal working
relationships at all levels of the organisation. The communication skills required include the
ability to communicate sensitive information.
External
External agencies including suppliers and customers.

PERSON SPECIFICATION
Skills and Experience
 Preferable mechanical and electrical engineering aptitude.

 Strong interpersonal skills with ability to work across all levels of an organisation
 Ability to use Microsoft Office.
 Ability to learn new skills.
 Understanding of best in class customer service.
 Excellent communication - verbal and written.
Personal Attributes and Behaviours
 An Attitude that puts safety first.

 Excellent communication skills with the ability to interact at all levels and with
different departments
 Ability to establish good working relationships at all levels, both internal and external
as and when required.
 A positive can-do attitude and calm under pressure
 A team player
 Committed to actively improving own skills, knowledge, business awareness and
performance through ongoing personal development
 Confident and able to make own decisions within your remit (when required)
 Flexible and adaptable
 Strong Attention to detail
 Safety conscious approach to working
 A personal commitment to the values of the Stannah Group, to deliver on promises
and demonstrates that we care.
Stannah is an equal opportunities employer and welcomes applications from those who are
eligible to work in the European Union, irrespective of age, sexual orientation, race religion
or political affiliation.
Managerial and Supervisory Responsibility
 None
Education and Qualifications
 GCSE in English and Maths grade C or above.
Other information:
 Working Hours: 39 hour working week with 45 minutes unpaid lunch.

 The jobholder will be based at their contracted Service Branch Office and will be
required to travel to sites, other Branch Network and locations as and when required.
 25 Days Annual Holiday plus 8 Bank Holidays.
 Employee Benefits including but not limited to Stannah Rewards, Pension, Cycle to
Work Scheme, Performance Plan, Wellbeing etc.

Lift Trainee Job Description 2019

Uploaded by

Copyright:

Available Formats

Lift Trainee Job Description 2019

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Lift Trainee Job Description 2019

Uploaded by

Copyright:

Available Formats

Trainee Lift Engineer

Job Description and Person Specification

External agencies including suppliers and customers.

Skills and Experience

 Preferable mechanical and electrical engineering aptitude.

Personal Attributes and Behaviours

 An Attitude that puts safety first.

Managerial and Supervisory Responsibility

Education and Qualifications

 GCSE in English and Maths grade C or above.

 Working Hours: 39 hour working week with 45 minutes unpaid lunch.

You might also like