-

-
 -

-
-
 -

-
-

-
-
-

-
 -

-
 -
· –

· –

· –
· –

· –

-
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· – -

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-
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· - -

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-
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· -

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Completed
Contracts
On‐Hold
FY19 to FY21 Roadmap
Planned
In Progress
2
0 FY FY FY FY
Drivers 1
6 2019 2020 2021 2022‐24
HPI Extension 2

Desktops ITB Desktops New Contract

HPE NASPO Renewal HPE NASPO Extension

HPE NASPO Leasing HPE Lease Extension

US Communities Extension
FOCUS COOP
AT&T CALNET 3 COOP Extension 2 AT&T CALNET3 COOP Extension 3 AT&T CALNET4
Cox CALNET 3 COOP  COX CALNET4
Atos Service Desk/Datacenter Extension Atos Disentanglement
Service Desk 
Workplace Services RFP Workplace Services New Contract
RFI
Desktop 
Support RFI
ADM RFI ADMS and Enterprise Compute RFP New ADMS and Ent Compute Contract

CGI ADM Extension CGI ADM Disentanglement

Datacenter Hosting Contract
Atos Network 
Admendment
Zensar Network Services Contract
TEM RFP Telecommunications Expense Management Contract
Mmgt 
Consult Management Consultant Contract
ant RFP
Copier Contract
Contracts Microsoft EA New Microsoft EA
Staff Aug RFP Staff Aug Contract

New VMWare EA Agreement

Adobe EA Agreement Renewal
Adobe
New Adobe EA
ITB
NJPA COOP NJPA COOP Renewal

SOC RFP SOC Contract
eSignatures RFP eSignatures Contract
Panasonic 
Panasonic Lease
ITB
Idenity 
Identity Access Agreement
ITB
Security 
Event 
Security Event Management Agreement
Mgmt 
ITB Service‐Now ITB ServiceNow Agreement
Vulnerability 
Scanning ITB Vulnerability Scanning Agreement
US Comm 
COOP ‐  US Communications COOP ‐ AWS
AWS
NASPO – 
Cloud  NASPO Cloud COOP
COOP
Datacenter Hosting 
RFP Datacenter Hosting Contract
Completed
IT Governance & Portfolio Management
On‐Hold
2019 to 2023 Roadmap
Planned
In Progress

Fiscal Year Fiscal Year Fiscal Year Fiscal Year

Drivers
2019 2020 2021 2022‐2023
STAC IT Budget  STAC IT Budget  STAC IT Budget  STAC IT Budget 
Review Review Review Review
IT CIP Budget  IT CIP Budget  IT CIP Budget  IT CIP Budget 
Development Development Development Development

IT Budget Reporting and Monitoring of STAC Items

Enhance Ariba IT Catalog vendors and content

Consolidated IT  ITSM Tool 
Password Reset for 
Governance &  Integration with 
Police
PMO Office SAP

Desktop Productivity and Creative Application Suites Rollout

Digital Signature Implementation
Efficiency/
Process  Cloud Migration
Improvement
/Customer  Create Service 
ITSM Development ITSM Deployments
Portolio
Service
Service Catalog Development Service Catalog Enhancements

Desktop Printer Management 
Enhancement
IT CIP Project 
IT Governance Training
Mgmt Training
IT Project Sponsor 
Training

Develop A/R for IT 
IT Standards and Policy Training
Governance
Compliance/ Workplace  Workplace 
Managed Workplace Services RFP
Contractual RFI Transition

ADM 
Application, Development, and Maintenance Services RFP ADM Transition
RFI

ITSM Tool ITSM Tool
 Version Upgrade  Version Upgrade

Desktop Computer Refresh

Desktop Computer Management 
Desktop Computer OS Upgrade
Enhancement
Technical 
Desktop Computer Power 
Upgrades Saving

IAM Application Retirement XaaS Deployment

Spark Update

Public Wi‐Fi (Park & Rec)
Completed
Operations
Conceptual
  Roadmap
Planned
In Progress
Pre‐Req

Area FY ‘19 FY ‘20 FY ‘21 FY ’22‐24

Storage Migration
Arlington Vblock Replacement
Windows 2003 & 2008 Server Replacement
Server Consolidation
Datacenter IAM Application Retirements
Oracle Intel/Cloud Transition Carrolton Vblock Elimination
Cloud Secure Enclave Ultra Low Cost/High Capacity Cloud Storage
Backups Offsite to Cloud
Continuity Development 

Network Equipment Refresh Selective SDN Deployments
DMZ Buildout
MPLS Transition
UPS Replacement
Network
Ash Internet Egress

Public Spectrum Long Distance Wireless

5G IOT Support

Telephone System 
Soft Phones
Tech Refresh
SIP Migration
Telephony Call Center software Replacement
Mobile Workforce Solution
TEM

Zensar
DataCenter Transition
Service 
Provider  ADM Transition
Transitions
Completed
SAP ERP
On-Hold Fiscal Years 2019 to 2024 Roadmap
Planned As of 06/01/2019
In Progress We are here
F J J J J J J J J
Y u u u u u u u u
1 l Fiscal Year n l Fiscal Year n l Fiscal Year n l Fiscal Years n
Drivers y e y e y e y e
8 2019 2020 2021 2022-2024
Extend EAM Facilities
SBP Evaluation EAM Phase 2 EAM Phase 3
Solution to PD, Fire,
Library and Parks &
Rec Ariba Reverse
Move Print Shop/Copiers Integration
OpenText off Synergy
xECM Documentum to OpenText
Workspaces for PUD
Ariba Approval MRS Enhancements
Ariba Services
Work Flow (FY22)
Efficiency/ Deployment
Get It Done Enhancements
Process
Expansion)
Improvement OpenText PUD GIS Integration (TBD)

BI 4.2 SP5, Work Manager Enhancements

Lumira Ariba - Sourcing
2.1.1 and Ipayment for Treasury
Pro.
Fiori
Launchpad Ariba – SLP
VIM Central
Upgrade HCM Success Factors Performance &
Goals Classified Employees
Synergy Archiving
Materials Master Data
Governance
Documentum to OpenText
for City Clerks
HCM Success Factors
HCM Mobile Timesheet & Approval for Recruiting
Classified
HCM Success factors
Customer HCM Electronic Leave Request Phase 2 Succession Planning
Service
Time Approval App New & Improved Citywide EHS Workplace
Enhancements Expense Reporting App Injuries
EHS-Workplace
Injuries (OUCH Benefits Enrollment Special Project for PW
replacement Enhancements (PPM/P6/EPC)
for PUD)
My Water SD Phase
2B
Workflow for Personnel Actions

UN FY20 UN FY21 UN FY22-FY24

Compliance/ GRC Business Role Management

Contractual
SAP Security Technical Rebuild

SAP Data Archiving

StreamServe
EHP 8/HANA 2/ Upgrade EHP 9/NetWeaver
Encryption
AMP 7.52 Upgrade
VIM Upgrade
PBF Publishing Upgrade
Tool V1/V2/V3 Work Manager Next
Gen Evaluation
SAPiMon
Upgrade
S/4 HANA Evaluation
Technical Ariba CI9 MDM
BO 4.2 SP7 & Lumira
Upgrades Upgrade Upgrade
2.3 Upgrade
GRC Version 12 Upgrade Migration to Cloud
Fiori - Replacing Enterprise Portal &
Single Sign-On (SSO) Platform/Sandbox &
Non-Prod Systems
Portal Enhancements
Solution Mgr Greenfield install
Move Incidents from
OpenText PUD Physical Objects (TBD)
Sol Man 7.1 to 7.2
Completed
I.T. Security
On‐Hold
2019 to 2024 Roadmap
Planned
In Progress
2
0 FY FY FY FY
Drivers 1
8 2019 2020 2021 2022‐24
IT Security Training and  IT Security Training and  IT Security Training and  IT Security Training and 
Awareness Awareness Awareness Awareness

SIEM 
Enhancements
CityWide ID  CityWide ID Solution (SD One  CityWide ID Solution (SD One 
Solution (SD One ID) ID) ID)
Phase 1 Phase 2 Phase 3

Citywide ID Solution for 101 Ash

Microsoft 
Security  Microsoft Security Assessments Microsoft Security Assessments Microsoft Security Assessments
Assessments

Cloud Security Plan and Implementation  Cloud Security Plan and 
policies Implementation policies
Phase 1 Phase 2
IAAS PAAS
SAAS XAAS

City Ingress/Egress Security  City Ingress/Egress Security  City Ingress/Egress Security  City Ingress/Egress Security 

enhancements and training enhancements and training enhancements and training enhancements and training

DNS Tuning, Migration  DNS TSIG &  Recursive 

DNS Equipment Refresh
City  and security DNSSEC DNS
Cyber  Endpoint  Endpoint 
Security  Security 
Security Protection ‐  Protection 
Endpoint Security 
Evaluation/ Implementati Renewal + Expansion
POV on

Research moving File  Cloud External File 
Sharing to the cloud Sharing Implementation

Vulnerability 
Analysis Tools  
transition /
migration

Mobile Device 
Mobile Device Management 
Management (MDM) City 
(including BYOD) Plan
wide MDM rollout
Network Segmentation Design
Network security architecture redesign 
for security and redundancy of critical 
systems.

Out of life network device update plan (phased)

Refresh and out of life Palo Alto firewall update plan (phased)
Completed

I.T. Security
On‐Hold
2019 to 2024 Roadmap
Planned
In Progress
2
0 FY FY FY FY
Drivers 1
8 2019 2020 2021 2022‐24
Police Department network and system 
PD Audit remediation
security Audit

Disaster Recovery Plan Audit DR Audit remediation

Security management and incident handling 
environment

DHS Pentest (annual) DHS Pentest (annual) DHS Pentest (annual) DHS Pentest (annual)

Security plan for: updates/patching/
password aging/etc 
CIS ‐ Critical Controls ‐  CIS ‐ Critical Controls ‐ 
Assessment Assessment
Citywide VPN 
Enchancements

Incident Response Plan/Disaster Recovery Plan

Security Vulnerability Testing  Security Vulnerability Testing  Security Vulnerability Testing  Security Vulnerability Testing 

(annually) (annually) (annually) (annually)
City Internal Single Sign on 
Single Sign on Resident Portal
City  Portal 

Cyber  SSO SAP 
integration 
Security
SSO Office365 
integration 
SSO ServiceNow 
integration 

SOC 
SOC RFP Implementation

Fire Network Security Architecture Redesign

Regional Security Innovation 
Center
Regional Incident Response 
Plan

Security and threat metrics

PCI 2019 Assessment

SAP Security Review
Completed
Web Team
On‐Hold
FY 2019 to FY 2024 Roadmap
Planned
In Progress

Drivers FY 2019 FY 2020 FY 2021 FY 2022 ‐ 2024

OnBase Display  Interactive 
for Agendas and  Legislative 
Minutes Calendar
Efficiency/
Process  Migrate Mayoral 
Improvement Artifacts app to 
Drupal

Drupal/Okta 
SSO

Arts & Culture 
CEQA Website
Website

Filming Website

Special Events 
Website

Golf Website

Climate Action 
Plan Website

Recycling Website 
Customer 
(CityNet)
Service

Parks & Rec Website

Pools Website

Fire‐Rescue  Website

Promise Zone Website

DSD Website

Drupal Support Vendor RFP
Compliance/
Contractual

Solr Search (Google  Drupal Upgrade to Version 8 Drupal 

Search Appliance  Upgrade to 
Replacement) Version 9
Sharepoint Migration

Solr Search  Solr Search  Solr Search 

Technical  Upgrade to v10
Upgrade to v6 Upgrade to v8
Upgrades
SALLY Server 
Upgrade
Completed
Wireless Services
On-Hold
FY 19 to FY 24 Roadmap
Planned
In Progress

Drivers FY19 FY20 FY21 FY22-FY24

Otay Mountain 20 Channel VHF Radio System Upgrade for Public Safety Radio Coverage
Radio site for US/Mexico Fire and Regional Enhancement
enhanced border Interoperability (Mission Valley)
Public Safety communications
Emergency Geographically Redundant Geographically Redundant
Radio Prime site for Radio Core for Public Safety Radio Coverage
Communication System Resiliency and System Resiliency and Enhancement
Disaster Recovery Disaster Recovery (Sorrento Valley)
Voice and Data
Mesh Data Communication Public Safety Radio Coverage
Interoperability
System upgrade for Enhancement
Police and Fire-Rescue Land Mobile Radio
(Downtown)
FCC mandates P25 Phase II
(TDMA migration to FDMA)

Infrastructure Commercial Wireless Services Commercial Wireless Services Public Safety

Regulatory and Equipment Contract and Equipment Radio Subscriber
Compliance Amendment Contract Renewal Refresh Project
(Verizon, AT&T, Sprint) (Verizon, AT&T, Sprint) Land Mobile Radio and LTE
Convergence; Implement
Public Safety Land Mobile “Critical Connect” Platform
Radio Emergency Services and
Equipment Contract Renewal
(Motorola)
Regulatory compliance;
De-commission obsolete
700 MHz system cutover for POLICE microwave radio infrastructure
and re-purpose system
frequencies
700 MHz system cutover for FIRE-RESCUE

900 MHz Radio system modernization and upgrade (PUD)

Infrastructure compliance: Public Safety Radio Site regulatory upgrades (electrical/structural)

800 MHz system Re-banding

Strategic Technology Advisory Committee (STAC) Charter
Feb 15, 2017

Table of Contents

BACKGROUND ............................................................................................................................................................ 1
ROLE AND VALUE OF STAC IN IT GOVERNANCE ..................................................................................................... 1
ROLE AND VALUE OF DEPARTMENT OF IT IN SUPPORTING STAC .......................................................................... 2
STAC PROCESS ....................................................................................................................................................... 2
STAC PARTICIPANTS ................................................................................................................................................ 3
MEETING LOGISTICS AND TOPICS ............................................................................................................................. 4
DOCUMENT REVISION HISTORY ................................................................................................................................ 4
Background
The Strategic Technology Advisory Committee (STAC) was formed as an evolution of the City of San
Diego’s IT Business Leadership Group and governance process. The existing process had gaps and
inefficiencies that created delays in the start of IT projects in the City and required rework to ensure
proposed solutions were aligned to the City’s technology standards and roadmap. In addition, the
Mayor’s 100 day roadmap recommended the creation of a forum where city technology projects
could be vetted and private sector and other public sector input leveraged. In August, 2015, work
began to transform the existing group and processes into efficient, value-added services. Through a
six month facilitated process, the group reformulated its processes and its team into the STAC,
whose mission is to:
 Provide business value with each approved City technology initiative; and

 Provide transparency and citywide prioritization of technology requests in the City’s annual
budget process.

Role and Value of STAC in IT Governance

IT Governance exists to ensure that needs and options are evaluated, approved (if appropriate), and
prioritized based on the strategic objectives of the organization while monitoring compliance and
performance against agreed-upon direction.
There are three levels of governance for IT initiatives. Each level serves a specific purpose and is
executed at a different time in the IT lifecycle. Each level is outlined below.
 Executive Level IT Governance: STAC: This level evaluates the strategic fit and business risk of
the City’s proposed IT budget. The purpose of this level of governance is to ensure there is
sufficient business value in each proposed technology initiative to outweigh the risks, while
providing transparency and citywide prioritization of technology requests. The STAC
determines if the proposed initiative should be undertaken from a business perspective, and
if so, where it should be prioritized within the available funding.
 Department of IT Level Governance: CIO: This level covers the governance in assessing,
selecting and approving technology solutions. The purpose of this level is to assess the
technology in relation to the City’s IT roadmap and technical landscape. Cyber security and
technology risk are assessed at this level. The Department of IT’s technical alignment process
will ensure the City is selecting the right technology tools.
 Operational Department Level of IT Governance: City Departmental Project Staff: This level
of governance is responsible for project execution. Risk is assessed at the project level.

While executing Executive Level IT Governance, the role of STAC is to prioritize and approve
discretionary budget requests over $50,000. The STAC will have an honest discussion about
prioritizing limited budget and staff resources for General Fund and multi-department projects. The
STAC will facilitate prioritization agreements on efforts when there are cross-departmental impacts.
The value created by the STAC’s function is that proposed budget requests will be vetted before they
are approved in the budget process to ensure they provide value to the City and are prioritized in
relation to other requests across the City. The new process streamlines approval for departments to
move forward with projects after being funded.

1
The establishment of cross-departmental priorities will reduce the occurrence of projects in a
vacuum. Organizational silos in the IT space will dissipate because departments will proactively
agree to move forward together on projects that can be leveraged.
Finally, a transparent citywide view of General Fund IT project prioritization will be available for
consideration by the executive team during the annual budget process.
Role and Value of Department of IT in Supporting STAC
The Department of IT’s Governance & Portfolio Management (ITG&PM) team will be engaged with
City departments early in the budget request cycle to understand their business needs and provide
meaningful guidance in solving their business problems through the use of technology that aligns
with the City’s IT Roadmap and Strategic Plan. The ITG&PM will work together with departments to
gather detailed information and cost estimates on proposed initiatives in the budget.
The value created by this process is that improved and more detailed information than before will
be available to make decisions on project funding and prioritization.
In addition, the Department of IT Tower leads will review all discretionary IT budget requests
regardless of dollar amount prior to the STAC review. This initial review by the technical team helps
to flush out details of the requests, identify requests that are not aligned with the IT Roadmap, and
assist in capacity planning.
STAC Process
The STAC will follow this high-level process in performing its function of reviewing, approving, and
prioritizing discretionary budget requests. Detailed process flow diagrams are attached as Appendix
A of this document.
1. The ITG&PM will work with City departments to gather detailed information on IT-related
needs for the future. The ITG&PM will conduct research to determine if any existing systems
can be used to fill the need or if other City departments have similar needs. The ITG&PM will
support departments in the evaluation of potential solutions available in the marketplace,
estimate costs, and obtain recommendations from industry experts for leading solutions.
Each request will be scored based on objective criteria (attached as Appendix B of this
document.)
2. After departments have completed their budget entry cycle in the IT Budget tool, the
Department of IT technical leads will review all requests and resolve questions or issues.
3. No later than November 30, the STAC will meet to review, approve and prioritize the
accumulated list of IT budget requests for all discretionary items over $50,000. During the
meeting, the STAC will discuss the validity of the requests and the scores, make any
appropriate adjustments, and ensure cross-departmental cooperation for projects that
impact multiple departments.
4. This review will be conducted through the assistance of three subcommittees, IT
Maintenance, IT Upgrades, and IT Investments. No later than October 31, each
subcommittee will receive a pre-scored list of requests in its purview. Each subcommittee
team is made up of three STAC members with one acting as Administrator. Subcommittees
will be supported by one Financial Management liaison and one Department of IT technical
liaison.

2
 5. This process will culminate in a full STAC meeting to review each subcommittee’s
recommendations, lessons learned and adopt the prioritized list officially into the budget
process.
6. After the list is adopted by the full STAC, the ITG&PM will provide the prioritized list of
requests to the Financial Management Department as a draft internal document for
evaluation in the annual budget process.
7. Following budget approval the Department of IT Governance and Portfolio Management
team will move the approved projects onto the City’s ServiceNow IT Project Management
System STAC report. This report can be accessed in real time to view detailed cost estimates,
expenditures, and scheduled complete dates for approved projects.
8. The City’s mid-year budget adjustment process will be used for any adjustments required to
the funding of project initiatives.
9. Any new department projects over $50k that are outside of the budget cycle will be
distributed by the ITG&PM to the STAC electronically for review and awareness (eSTAC). If
funding has not been secured, the requesting department will work with Financial
Management to secure the funding, or wait until the following budget cycle to begin the
project.

10. All projects over $50K regardless of funding source:

a. Must have an experienced Project Manager assigned to manage the entire scope of
the project (business and technical tasks).
b. Must be managed in the City’s IT project management system, ServiceNow, and in
accordance with ITG&PM’s project governance process.
c. Any project without an approved Charter and ROI will be flagged for STAC review
prior to the start of any technical work.
d. Will be reviewed on a monthly basis by the STAC. Project status will include, planned
and actual start and end dates, percent complete, phase, and budget to actual
expenditures.
e. Budget and expenditures will be subject to Financial Management’s Quarterly Budget
Monitoring Process.

STAC Participants
Participation in STAC is mandatory for all Directors of Mayoral departments. Participation is optional
by the City Attorney and City Clerk.
Directors may identify a consistent senior staff delegate that may attend meetings on their behalf, if
such designee is approved by the appropriate DCOO-level or higher.
The chairperson of the STAC will serve for two years starting at the beginning of a fiscal
year and be responsible for convening and conducting the meetings and serving as the
liaison between the STAC and the City’s executive leadership. The chairperson will be
selected bi-annually by the STAC no later than July 31. In the event of a vacancy, an interim
Chair will be selected to complete the remainder of the term. The Department of IT CIO will
act as Vice Chair on an ongoing basis.  
 
3
Meeting Logistics and Topics
The STAC will have three meetings per year, and has the ability through the chairperson to call ad-
hoc meetings if required. The meetings will facilitate performing the processes documented in
Appendix A.
1. Fiscal Year Q1 Meeting: Annual review of the Department of IT technology roadmap and a
forum with an external CIO Technology Advisory Committee to discuss key initiatives and
opportunities to improve IT services.
2. Budget Prioritization Meeting Q2: Review, Approval and Prioritization of IT discretionary
budget requests over $50,000, and discussion of any mid-year IT budget adjustments (if any
are required). Note: any off-cycle requests will be processed electronically and will not
require additional meetings.
3. Fiscal Year Q4 Meeting: Touchpoint for IT budget requests prior to release of the May
Revise.

Document Revision History

Charter Modification Date Proposed Date Approved Updated by

Participants: changed 7/29/16 7/29/16 by full Margo Sanchez
from only Directors to committee
include Senior level
staff (appointed by the
director)
Charter process to 11/1/16 12/1/16 by Chair Margo Sanchez
include all
discretionary budget
items over 50k and
introduction of sub
committees
Revise number of 1/15/18 1/15/18 by chair Margo Sanchez
annual meetings from
4 to 3
Updated previous 2/15/18 2/15/18 by Jonathan Margo Sanchez
group name of PMO Behnke
to the new name of
the group to IT
Governance and
Portfolio Management
(ITG&PM)

4
5
6
7
8
Department of Information Technology

City of San Diego

- 131 - Fiscal Year 2020 Proposed Budget
Page Intentionally Left Blank

City of San Diego

- 132 - Fiscal Year 2020 Proposed Budget
 Department of Information Technology

Description
The Department of Information Technology was established in 1994 and provides citywide strategic technology
direction, operational support of application, infrastructure, and wireless technologies, enterprise application services,
and manages Information Technology (IT) services contracts and assets.

Some key areas of the Department include:

IT Fiscal Services - The IT Fiscal Services group coordinates the citywide IT budget process and also monitors and
reports on fixed citywide IT expenditures.

IT Contracts Management - The Contracts Management Group manages the contract life cycle of citywide IT contracts,
Request for Quotations (RFQ)/ Request for Proposals (RFP) / Invitation to Bid (ITBs), contract negotiations, and
ensures compliance with all City procurement requirements.

IT Operations Management - The IT Operations Group manages the network, datacenter, telecommunications,
and departmental application portfolio for every location, server, departmental application, call center, and desktop
phone at the City. Primarily operating through management of three IT service providers, the group sets the
technology direction and innovation for the City’s core infrastructure, resiliency, and data protection needs, and
works with City departments to develop solutions to the challenges faced by the City.

IT Governance and Portfolio Management - The IT Governance and Portfolio Management Division manages the
City's IT governance and project portfolio processes, the outsourced IT Help Desk and Desktop Support functions,
and the City’s ServiceNow platform. The Division also serves as the Department of IT’s liaison to other city
departments.

Cyber Security Compliance and Risk Management - The Cyber Security Team provides the development,
implementation and management of all citywide information security policies, standards, procedures, and internal
controls.

Enterprise Applications - The Enterprise Applications Group provides citywide information technology services
which includes Systems, Applications and Products (SAP), Geographic Information Systems (GIS), web
environments, and citywide content management.

Wireless Technology Services - The Wireless Technology Services Group manages the service delivery for public
safety wireless communications technologies.

City of San Diego

- 133 - Fiscal Year 2020 Proposed Budget
 Department of Information Technology
The mission is:
To provide high quality technology and public safety wireless services while driving strategic innovation through
collaboration and partnership with City and regional stakeholders.

The vision is:

To be a national municipal leader and strategic business partner for innovative technology solutions.

Goals and Objectives

Goal 1: Modernize and maximize the business value and resiliency of technology services through:
 A comprehensive technology platform and cloud strategy
 Expansion of mobile services and devices
 Improved ease of use for applications and authentication
 Enhanced public safety wireless communications

Goal 2: Deliver and support City technologies by optimizing the skills, training, and organizational structure of City staff to
drive innovation and citywide best practices. Drive customer satisfaction through customer feedback and
improvements.
 Create a model and Operating Level Agreements (OLA’s) for sharing City IT staff between departments
 Develop the skills of City IT staff in project management, business analyst roles, cloud technology, contracts, and
security
 Improve service management through best practices and technology automation
 Implement citywide data governance

Goal 3: Advance IT Service Delivery by enhancing City technology contracts for transparency, oversight, and operational
excellence
 Engage City departments to make improvements to contract Service Level Agreements (SLA’s) to promote
innovation and meet changing business requirements
 Develop a long-term roadmap for the City’s IT contracts and RFP’s

Goal 4: Secure the City’s data and technology

 Enhance the automation of security with Security Information and Event Management (SIEM)
 Create an environment where security is a key decision point for all contracts, procurement processes, product
selection, adoption, and use
 Modernize, maintain and improve existing security tools in City infrastructure and in the cloud

Key Performance Indicators

FY2018 FY2018 FY2019 FY2019 FY2020
Performance Indicator
Target Actual Target Estimate Target
Percentage availability of public safety
99.999% 99.999% 99.999% 99.999% 99.999%
wireless services
Percentage of security incidents per month per
< 1.0% 0.25 % <1.0% 0.40 % <1.0%
10,000 users
Percentage availability for citywide network
99.90% 99.80% 99.90% 99.90% 99.90%
and phone systems

City of San Diego

- 134 - Fiscal Year 2020 Proposed Budget
 Department of Information Technology

Department Summary
FY2018 FY2019 FY2020 FY2019-2020
Actual Budget Proposed Change
FTE Positions (Budgeted) 120.00 120.00 129.21 9.21
Personnel Expenditures $ 17,048,191 $ 17,958,672 $ 19,638,236 $ 1,679,564
Non-Personnel Expenditures 31,028,650 36,335,618 83,486,047 47,150,429
Total Department Expenditures $ 48,076,840 $ 54,294,290 $ 103,124,283 $ 48,829,993
Total Department Revenue $ 49,104,529 $ 53,709,141 $ 98,248,118 $ 44,538,977

General Fund
Department Expenditures
FY2018 FY2019 FY2020 FY2019-2020
Actual Budget Proposed Change
Financial & Support Services $ 232,253 $ 1,139,200 $ 267,172 $ (872,028)
Total $ 232,253 $ 1,139,200 $ 267,172 $ (872,028)

Significant Budget Adjustments

FTE Expenditures Revenue
Non-Discretionary Adjustment 0.00 $ 27,172 $ -
Adjustment to expenditure allocations that are determined
outside of the department's direct control. These allocations
are generally based on prior year expenditure trends and
examples of these include utilities, insurance, and rent.
Personal Computer (PC) Replacement 0.00 (899,200) -
Reduction of non-personnel expenditures associated with the
General Fund PC Replacement Program.
Total 0.00 $ (872,028) $ -

Expenditures by Category
FY2018 FY2019 FY2020 FY2019-2020
Actual Budget Proposed Change
NON-PERSONNEL
Information Technology 232,253 1,139,200 267,172 (872,028)
NON-PERSONNEL SUBTOTAL 232,253 1,139,200 267,172 (872,028)
Total $ 232,253 $ 1,139,200 $ 267,172 $ (872,028)

Revenues by Category
FY2018 FY2019 FY2020 FY2019-2020
Actual Budget Proposed Change
Other Revenue $ 239 $ - $ - $ -
Total $ 239 $ - $ - $ -

City of San Diego

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 Department of Information Technology

GIS Fund
Department Expenditures
FY2018 FY2019 FY2020 FY2019-2020
Actual Budget Proposed Change
Financial & Support Services $ 434 $ - $ - $ -
Information Technology 2,314,546 2,643,379 3,795,848 1,152,469
Total $ 2,314,980 $ 2,643,379 $ 3,795,848 $ 1,152,469

Department Personnel
FY2018 FY2019 FY2020 FY2019-2020
Budget Budget Proposed Change
Information Technology 2.00 2.00 9.83 7.83
Total 2.00 2.00 9.83 7.83

Significant Budget Adjustments

FTE Expenditures Revenue

Geographic Information Systems (GIS) Analysts 5.83 $ 609,149 $ -
Addition of 10.00 FTE positions and associated non-personnel
expenditures to support citywide Enterprise Geographic
Information System (GIS) services. The FY 2020 FTE
positions and expenditures are annualized to reflect the
projected start dates throughout the fiscal year.
GIS Services Restructure 2.00 452,358 -
Restructure of 1.00 Information Systems Analyst 4, 1.00
Program Manager, and associated non-personnel
expenditures from the Information Technology Fund to the GIS
Fund.
Support for Information Technology 0.00 82,098 -
Adjustment to expenditure allocations according to a zero-
based annual review of information technology funding
requirements.
Salary and Benefit Adjustments 0.00 6,427 -
Adjustments to reflect savings resulting from vacant positions
for any period of the fiscal year, retirement contributions,
retiree health contributions, and labor negotiations.
Non-Discretionary Adjustment 0.00 2,437 -
Adjustment to expenditure allocations that are determined
outside of the department's direct control. These allocations
are generally based on prior year expenditure trends and
examples of these include utilities, insurance, and rent.
Revised Revenue 0.00 - 1,186,914
Adjustment to reflect revised revenue projections.
Total 7.83 $ 1,152,469 $ 1,186,914

City of San Diego

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 Department of Information Technology
Expenditures by Category
FY2018 FY2019 FY2020 FY2019-2020
Actual Budget Proposed Change
PERSONNEL
Personnel Cost $ 123,094 $ 127,156 $ 744,226 $ 617,070
Fringe Benefits 91,067 89,284 498,648 409,364
PERSONNEL SUBTOTAL 214,161 216,440 1,242,874 1,026,434
NON-PERSONNEL
Supplies $ - $ - $ 41,500 $ 41,500
Contracts 941,196 817,845 820,282 2,437
Information Technology 1,159,623 1,609,094 1,691,192 82,098
NON-PERSONNEL SUBTOTAL 2,100,819 2,426,939 2,552,974 126,035
Total $ 2,314,980 $ 2,643,379 $ 3,795,848 $ 1,152,469

Revenues by Category
FY2018 FY2019 FY2020 FY2019-2020
Actual Budget Proposed Change
Charges for Services $ 2,088,247 $ 2,385,771 $ 3,572,685 $ 1,186,914
Rev from Money and Prop (1,209) - - -
Rev from Other Agencies 258,561 195,303 195,303 -
Transfers In 297 - - -
Total $ 2,345,896 $ 2,581,074 $ 3,767,988 $ 1,186,914

Personnel Expenditures
Job Number Job Title / Wages FY2018 FY2019 FY2020 Salary Range Total
Budget Budget Proposed
FTE, Salaries, and Wages
21000432 Geographic Info Systems 0.00 0.00 3.00 $ 57,691 - 69,723 $ 190,026
Analyst 2
21000433 Geographic Info Systems 0.00 0.00 2.00 63,342 - 76,578 139,447
Analyst 3
21000434 Geographic Info Systems 0.00 0.00 0.83 71,249 - 86,311 65,319
Analyst 4
20000293 Information Systems Analyst 1.00 1.00 1.00 63,342 - 76,578 76,578
3
20000998 Information Systems Analyst 0.00 0.00 1.00 71,249 - 86,311 86,311
4
20000377 Information Systems 1.00 1.00 1.00 45,444 - 54,769 54,769
Technician
20001222 Program Manager 0.00 0.00 1.00 50,128 - 184,332 131,776
FTE, Salaries, and Wages Subtotal 2.00 2.00 9.83 $ 744,226

FY2018 FY2019 FY2020 FY2019-2020

Actual Budget Proposed Change
Fringe Benefits
Employee Offset Savings $ 513 $ 530 $ 7,090 $ 6,560
Flexible Benefits 21,682 21,682 129,503 107,821
Medicare 1,986 1,844 10,790 8,946
Other Post-Employment Benefits 12,678 12,248 60,809 48,561
Retiree Medical Trust 179 185 1,178 993
Retirement ADC 41,594 38,472 205,542 167,070
Risk Management Administration 2,064 2,106 11,957 9,851
Supplemental Pension Savings Plan 9,708 10,028 59,871 49,843
Unemployment Insurance 225 214 1,161 947
Workers' Compensation 438 1,975 10,747 8,772
Fringe Benefits Subtotal $ 91,067 $ 89,284 $ 498,648 $ 409,364
Total Personnel Expenditures $ 1,242,874

City of San Diego

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 Department of Information Technology

Information Technology Fund

Department Expenditures
FY2018 FY2019 FY2020 FY2019-2020
Actual Budget Proposed Change
Enterprise IT Sourcing Operations $ 1,688,366 $ 1,954,878 $ 1,991,550 $ 36,672
Financial & Support Services 3,284,258 2,480,378 53,931,109 51,450,731
Information Technology 5,510,331 6,299,595 4,158,181 (2,141,414)
IT Contract Management 575,458 1,816,214 1,823,163 6,949
Project Management Office 354,812 403,109 - (403,109)
Total $ 11,413,225 $ 12,954,174 $ 61,904,003 $ 48,949,829

Department Personnel
FY2018 FY2019 FY2020 FY2019-2020
Budget Budget Proposed Change
Enterprise IT Sourcing Operations 10.00 10.00 9.00 (1.00)
Financial & Support Services 6.00 6.00 7.00 1.00
Information Technology 23.00 23.00 25.00 2.00
IT Contract Management 3.00 4.00 4.00 0.00
Project Management Office 2.00 2.00 0.00 (2.00)
Total 44.00 45.00 45.00 0.00

Significant Budget Adjustments

FTE Expenditures Revenue
Data and Telecommunication Network Services 0.00 $ 15,142,314 $ 15,142,314
Reclassification of citywide expenditures for IT Fixed data and
telecommunication network services.
Application Development and Maintenance Services 0.00 12,374,984 12,374,984
Reclassification of citywide expenditures for IT Fixed
application development and maintenance services.
Data Center Services 0.00 12,292,266 12,292,266
Reclassification of citywide expenditures for IT Fixed data
center services.
Help Desk and Desktop Support Services 0.00 6,275,359 6,275,359
Reclassification of citywide expenditures for IT Fixed help
desk and desktop support services.
Cyber Security Services 0.00 3,182,239 3,182,239
Reclassification of citywide expenditures for IT Fixed cyber
security services.
Data Center Transition 0.00 806,996 806,996
Addition of one-time non-personnel expenditures to support
the data center transition.
Non-Discretionary Adjustment 0.00 563,221 -
Adjustment to expenditure allocations that are determined
outside of the department's direct control. These allocations
are generally based on prior year expenditure trends and
examples of these include utilities, insurance, and rent.
Cyber Security Network 0.00 330,498 330,498
Addition of non-personnel expenditures to
support management of the cyber security network.
Salary and Benefit Adjustments 0.00 250,206 -
Adjustments to reflect savings resulting from vacant positions
for any period of the fiscal year, retirement contributions,
retiree health contributions, and labor negotiations.

City of San Diego

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 Department of Information Technology
Significant Budget Adjustments
FTE Expenditures Revenue
Cyber Security Consulting Services 0.00 218,942 218,942
Addition of non-personnel expenditures to support cyber
security consulting services.
City Public Website 0.00 218,000 -
Addition of non-personnel expenditures to support web hosting
and support for the City's public website.
Cyber Security Network Monitoring 0.00 156,813 156,813
Addition of non-personnel expenditures to support the cyber
security network monitoring system and tools.
Addition of Program Coordinator 1.00 147,880 143,149
Addition of 1.00 Program Coordinator,associated non-
personnel expenditures, and revenue to support the City's call
management system.
Addition of Program Coordinator 1.00 140,044 -
Addition of 1.00 Program Coordinator and associated non-
personnel expenditures to support the City's digital services
strategy.
Pay-in-Lieu of Annual Leave Adjustments 0.00 84,706 -
Adjustment to expenditures associated with projected
compensation to employees in–lieu of the use of annual leave.
Relocation to 101 Ash Street 0.00 84,670 -
Addition of one-time non-personnel expenditures related to
relocation into the 101 Ash Street building.
Reduction of Proxy Servers 0.00 (31,955) (31,955)
Reduction of non-personnel expenditures and associated
revenue for the consolidation of proxy servers.
Reduction of As-Needed Services 0.00 (45,382) -
Reduction of non-personnel expenditures associated with as-
needed break-fix activities or resolution of operational
technical issues.
Reduction of Structured Query Language Servers 0.00 (63,911) (63,911)
Reduction of non-personnel expenditures and associated
revenue for the consolidation of Structured Query Language
servers.
Cyber Security Tools 0.00 (68,049) (68,049)
Reduction of non-personnel expenditures and associated
revenue for cyber security tools due to operational efficiencies.
Telephone Services Modernization 0.00 (129,569) (129,569)
Reduction of non-personnel expenditures and associated
revenue related to the modernization of telephones routing via
internet connections.
Disk Storage Consolidation 0.00 (174,023) (129,023)
Reduction of non-personnel expenditures and associated
revenue related to the consolidation of disk storage.
One-Time Additions and Annualizations
Adjustment to reflect one-time revenues and expenditures, 0.00 (330,781) -
and the annualization of revenues and expenditures,
implemented in Fiscal Year 2019.
GIS Services Restructure
Restructure of 1.00 Information Systems Analyst 4 and 1.00 (2.00) (452,358) -
Program Manager and associated non-personnel expenditures
from the Information Technology Fund to the GIS Fund.

City of San Diego

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 Department of Information Technology
Significant Budget Adjustments
FTE Expenditures Revenue
Rent Reclassification 0.00 (552,435) -
Reclassification of rent expenditures from discretionary to non-
discretionary.
Support for Information Technology 0.00 (1,470,846) -
Adjustment to expenditure allocations according to a zero-
based annual review of information technology funding
requirements.
Revised Revenue 0.00 - (3,362,971)
Adjustment to reflect revised revenue projections.
Total 0.00 $ 48,949,829 $ 47,138,082

Expenditures by Category
FY2018 FY2019 FY2020 FY2019-2020
Actual Budget Proposed Change
PERSONNEL
Personnel Cost $ 3,984,360 $ 4,336,757 $ 4,671,196 $ 334,439
Fringe Benefits 2,676,479 2,697,392 2,525,131 (172,261)
PERSONNEL SUBTOTAL 6,660,839 7,034,149 7,196,327 162,178
NON-PERSONNEL
Supplies $ 12,359 $ 14,174 $ 22,669 $ 8,495
Contracts 1,374,715 2,068,663 53,012,159 50,943,496
Information Technology 2,767,130 3,104,848 1,634,002 (1,470,846)
Energy and Utilities 18,569 20,405 29,346 8,941
Other 6,196 9,500 9,500 -
Transfers Out 573,417 702,435 - (702,435)
NON-PERSONNEL SUBTOTAL 4,752,386 5,920,025 54,707,676 48,787,651
Total $ 11,413,225 $ 12,954,174 $ 61,904,003 $ 48,949,829

Revenues by Category
FY2018 FY2019 FY2020 FY2019-2020
Actual Budget Proposed Change
Charges for Services $ 11,396,460 $ 13,128,511 $ 60,266,593 $ 47,138,082
Other Revenue 1,308 60,000 60,000 -
Rev from Money and Prop 31,414 - - -
Transfers In 8,640 - - -
Total $ 11,437,822 $ 13,188,511 $ 60,326,593 $ 47,138,082

Personnel Expenditures
Job Number Job Title / Wages FY2018 FY2019 FY2020 Salary Range Total
Budget Budget Proposed
FTE, Salaries, and Wages
20000011 Account Clerk 1.00 0.00 0.00 $ 33,605 - 40,459 $ -
20000012 Administrative Aide 1 0.00 1.00 1.00 39,449 - 47,528 39,449
20000024 Administrative Aide 2 0.00 1.00 1.00 45,444 - 54,769 47,528
20001101 Department Director 1.00 1.00 1.00 63,127 - 239,144 197,417
20001168 Deputy Director 2.00 2.00 2.00 50,128 - 184,332 317,999
20000924 Executive Assistant 1.00 1.00 1.00 46,475 - 56,208 54,088
20000290 Information Systems Analyst 1.00 1.00 1.00 57,691 - 69,723 69,723
2
20000293 Information Systems Analyst 9.00 9.00 9.00 63,342 - 76,578 687,563
3
20000998 Information Systems Analyst 3.00 3.00 2.00 71,249 - 86,311 172,622
4

City of San Diego

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 Department of Information Technology
Personnel Expenditures
Job Number Job Title / Wages FY2018 FY2019 FY2020 Salary Range Total
Budget Budget Proposed
20000180 Information Systems 1.00 1.00 1.00 90,092 - 109,108 109,108
Manager
20000680 Payroll Specialist 2 1.00 1.00 1.00 38,783 - 49,160 47,269
20001234 Program Coordinator 4.00 6.00 8.00 24,537 - 147,160 844,148
20001222 Program Manager 18.00 17.00 16.00 50,128 - 184,332 2,001,822
20000015 Senior Management Analyst 1.00 1.00 1.00 63,342 - 76,578 63,342
20000970 Supervising Management 1.00 0.00 0.00 71,249 - 86,311 -
Analyst
Budgeted Vacancy Savings (85,849)
Overtime Budgeted 4,946
Termination Pay Annual 15,315
Leave
Vacation Pay In Lieu 84,706
FTE, Salaries, and Wages Subtotal 44.00 45.00 45.00 $ 4,671,196

FY2018 FY2019 FY2020 FY2019-2020

Actual Budget Proposed Change
Fringe Benefits
Employee Offset Savings $ 46,255 $ 44,056 $ 36,444 $ (7,612)
Flexible Benefits 596,652 631,714 642,467 10,753
Medicare 58,425 61,757 65,096 3,339
Other Post-Employment Benefits 251,589 263,332 272,096 8,764
Retiree Medical Trust 5,004 5,951 7,188 1,237
Retirement 401 Plan 1,957 1,911 1,974 63
Retirement ADC 1,382,980 1,248,212 1,085,871 (162,341)
Retirement DROP 6,571 7,988 8,548 560
Risk Management Administration 41,431 45,279 53,504 8,225
Supplemental Pension Savings Plan 262,704 296,892 322,879 25,987
Unemployment Insurance 7,133 7,279 7,131 (148)
Workers' Compensation 15,776 83,021 21,933 (61,088)
Fringe Benefits Subtotal $ 2,676,479 $ 2,697,392 $ 2,525,131 $ (172,261)
Total Personnel Expenditures $ 7,196,327

OneSD Support Fund

Department Expenditures
FY2018 FY2019 FY2020 FY2019-2020
Actual Budget Proposed Change
Enterprise Resource Planning $ 25,015,222 $ 28,225,091 $ 27,457,608 $ (767,483)
Financial & Support Services - - (318,831) (318,831)
Total $ 25,015,222 $ 28,225,091 $ 27,138,777 $ (1,086,314)

Department Personnel
FY2018 FY2019 FY2020 FY2019-2020
Budget Budget Proposed Change
Enterprise Resource Planning 28.00 29.00 30.00 1.00
Total 28.00 29.00 30.00 1.00

City of San Diego

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 Department of Information Technology
Significant Budget Adjustments
FTE Expenditures Revenue
Support for Information Technology 0.00 $ 232,636 $ -
Adjustment to expenditure allocations according to a zero-
based annual review of information technology funding
requirements.
Enterprise Assets Management 0.00 225,000 -
Addition of one-time non-personnel expenditures to support
the Enterprise Asset Management (EAM) work manager and
mobile device solution to record maintenance and material
costs of work performed.
Addition of Program Coordinator 1.00 156,141 -
Addition of 1.00 Program Coordinator and associated non-
personnel expenditures, including one-time, to support the
City's payroll system.
Salary and Benefit Adjustments 0.00 125,835 -
Adjustments to reflect savings resulting from vacant positions
for any period of the fiscal year, retirement contributions,
retiree health contributions, and labor negotiations.
Pay-in-Lieu of Annual Leave Adjustments 0.00 41,169 -
Adjustment to expenditures associated with projected
compensation to employees in–lieu of the use of annual leave.
One-Time Additions and Annualizations 0.00 (98,000) -
Adjustment to reflect one-time revenues and expenditures,
and the annualization of revenues and expenditures,
implemented in Fiscal Year 2019.
Reduction of Consultant Services 0.00 (100,000) -
Reduction of consultant services associated with the SAP
system.
Reduction of Information Technology Hardware 0.00 (153,808) -
Reduction of non-personnel expenditures associated with
network connectivity and the replacement of outdated
computer hardware.
Reduction of Sourcing Implementation 0.00 (233,000) -
Reduction of consultant services associated with the Ariba
sourcing implementation.
Reduction of Server Maintenance 0.00 (360,000) -
Reduction of server maintenance expenditures associated
with the consolidation of SAP servers.
Rent Reclassification 0.00 (383,268) -
Reclassification of rent expenditures from discretionary to non-
discretionary.
Non-Discretionary Adjustment 0.00 (539,019) -
Adjustment to expenditure allocations that are determined
outside of the department's direct control. These allocations
are generally based on prior year expenditure trends and
examples of these include utilities, insurance, and rent.
Revised Revenue 0.00 - (2,700,326)
Adjustment to reflect revised revenue projections.
Total 1.00 $ (1,086,314) $ (2,700,326)

City of San Diego

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 Department of Information Technology
Expenditures by Category
FY2018 FY2019 FY2020 FY2019-2020
Actual Budget Proposed Change
PERSONNEL
Personnel Cost $ 3,062,310 $ 3,373,924 $ 3,579,745 $ 205,821
Fringe Benefits 1,704,745 1,803,753 1,916,927 113,174
PERSONNEL SUBTOTAL 4,767,054 5,177,677 5,496,672 318,995
NON-PERSONNEL
Supplies $ 7,182 $ 15,092 $ 19,437 $ 4,345
Contracts 3,271,819 3,012,227 1,851,205 (1,161,022)
Information Technology 16,310,131 18,833,009 19,065,645 232,636
Energy and Utilities 9,319 6,500 6,500 -
Other 399 - - -
Transfers Out - 481,268 - (481,268)
Capital Expenditures - 50,000 50,000 -
Debt 649,318 649,318 649,318 -
NON-PERSONNEL SUBTOTAL 20,248,168 23,047,414 21,642,105 (1,405,309)
Total $ 25,015,222 $ 28,225,091 $ 27,138,777 $ (1,086,314)

Revenues by Category
FY2018 FY2019 FY2020 FY2019-2020
Actual Budget Proposed Change
Charges for Services $ 26,256,278 $ 27,824,407 $ 25,124,081 $ (2,700,326)
Rev from Money and Prop 63,223 - - -
Transfers In 3,610 - - -
Total $ 26,323,111 $ 27,824,407 $ 25,124,081 $ (2,700,326)

Personnel Expenditures
Job Number Job Title / Wages FY2018 FY2019 FY2020 Salary Range Total
Budget Budget Proposed
FTE, Salaries, and Wages
20000119 Associate Management 1.00 0.00 0.00 $ 57,691 - 69,723 $ -
Analyst
20001247 Business Systems Analyst 2 1.00 1.00 1.00 63,449 - 76,685 76,685
20001168 Deputy Director 1.00 1.00 1.00 50,128 - 184,332 147,268
20001261 Information Systems 1.00 0.00 0.00 78,404 - 94,948 -
Administrator
20001234 Program Coordinator 14.00 15.00 16.00 24,537 - 147,160 1,846,549
20001222 Program Manager 10.00 11.00 11.00 50,128 - 184,332 1,393,365
20000015 Senior Management Analyst 0.00 1.00 1.00 63,342 - 76,578 74,709
Vacation Pay In Lieu 41,169
FTE, Salaries, and Wages Subtotal 28.00 29.00 30.00 $ 3,579,745

FY2018 FY2019 FY2020 FY2019-2020

Actual Budget Proposed Change
Fringe Benefits
Employee Offset Savings $ 28,195 $ 29,225 $ 32,907 $ 3,682
Flexible Benefits 423,264 456,464 462,051 5,587
Medicare 44,737 48,925 51,309 2,384
Other Post-Employment Benefits 164,635 177,596 185,520 7,924
Retiree Medical Trust 4,982 5,999 5,438 (561)
Retirement 401 Plan 8,687 9,602 7,587 (2,015)
Retirement ADC 831,569 813,050 916,400 103,350
Retirement DROP 1,943 - 4,492 4,492
Risk Management Administration 27,096 30,537 36,480 5,943
Supplemental Pension Savings Plan 154,791 180,971 193,205 12,234
Unemployment Insurance 5,366 5,671 5,521 (150)
Workers' Compensation 9,481 45,713 16,017 (29,696)
Fringe Benefits Subtotal $ 1,704,745 $ 1,803,753 $ 1,916,927 $ 113,174

City of San Diego

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 Department of Information Technology

FY2018 FY2019 FY2020 FY2019-2020

Actual Budget Proposed Change
Total Personnel Expenditures $ 5,496,672

Wireless Communications Technology Fund

Department Expenditures
FY2018 FY2019 FY2020 FY2019-2020
Actual Budget Proposed Change
Wireless Technology Services $ 9,101,160 $ 9,332,446 $ 10,018,483 $ 686,037
Total $ 9,101,160 $ 9,332,446 $ 10,018,483 $ 686,037

Department Personnel
FY2018 FY2019 FY2020 FY2019-2020
Budget Budget Proposed Change
Wireless Technology Services 46.00 44.00 44.38 0.38
Total 46.00 44.00 44.38 0.38

Significant Budget Adjustments

FTE Expenditures Revenue
Public Safety Radio System 0.00 $ 300,000 $ -
Addition of one-time contractual expenditures to support the
Public Safety Radio System.
Public Utilities Department Public Safety Radio System 0.00 200,000 200,000
Addition of contractual expenditures and associated revenue
to support the Public Utilities Department's Public Safety
Radio System.
Salary and Benefit Adjustments 0.00 152,030 -
Adjustments to reflect savings resulting from vacant positions
for any period of the fiscal year, retirement contributions,
retiree health contributions, and labor negotiations.
Non-Standard Hour Personnel Funding 0.38 61,061 -
Addition of 0.38 Associate Communication Engineer to
support the Public Safety Radio System.
Non-Discretionary Adjustment 0.00 52,232 -
Adjustment to expenditure allocations that are determined
outside of the department's direct control. These allocations
are generally based on prior year expenditure trends and
examples of these include utilities, insurance, and rent.
Support for Information Technology 0.00 8,393 -
Adjustment to expenditure allocations according to a zero-
based annual review of information technology funding
requirements.
Reduction of Overtime 0.00 (36,000) -
Reduction of overtime expenditures associated with after
hours support for public safety wireless system availability.
One-Time Additions and Annualizations 0.00 (51,679) (2,877)
Adjustment to reflect one-time revenues and expenditures,
and the annualization of revenues and expenditures,
implemented in Fiscal Year 2019.
Revised Revenue 0.00 - (1,282,816)
Adjustment to reflect revised revenue projections.
Total 0.38 $ 686,037 $ (1,085,693)

City of San Diego

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 Department of Information Technology
Expenditures by Category
FY2018 FY2019 FY2020 FY2019-2020
Actual Budget Proposed Change
PERSONNEL
Personnel Cost $ 2,904,781 $ 3,030,378 $ 3,168,257 $ 137,879
Fringe Benefits 2,501,355 2,500,028 2,534,106 34,078
PERSONNEL SUBTOTAL 5,406,136 5,530,406 5,702,363 171,957
NON-PERSONNEL
Supplies $ 251,623 $ 320,795 $ 320,795 $ -
Contracts 2,001,686 2,033,689 2,563,667 529,978
Information Technology 240,506 208,650 217,043 8,393
Energy and Utilities 305,827 356,344 383,650 27,306
Other - 1,400 1,400 -
Transfers Out - 51,679 - (51,679)
Capital Expenditures 66,267 - - -
Debt 829,115 829,483 829,565 82
NON-PERSONNEL SUBTOTAL 3,695,023 3,802,040 4,316,120 514,080
Total $ 9,101,160 $ 9,332,446 $ 10,018,483 $ 686,037

Revenues by Category
FY2018 FY2019 FY2020 FY2019-2020
Actual Budget Proposed Change
Charges for Services $ 8,853,755 $ 10,064,011 $ 8,981,195 $ (1,082,816)
Other Revenue 61,817 - - -
Rev from Money and Prop 51,007 48,261 48,261 -
Rev from Other Agencies 11,392 - - -
Transfers In 19,490 2,877 - (2,877)
Total $ 8,997,461 $ 10,115,149 $ 9,029,456 $ (1,085,693)

Personnel Expenditures
Job Number Job Title / Wages FY2018 FY2019 FY2020 Salary Range Total
Budget Budget Proposed
FTE, Salaries, and Wages
20000011 Account Clerk 2.00 1.00 1.00 $ 33,605 - 40,459 $ 39,852
20000251 Apprentice 1- 0.00 1.00 1.00 42,651 - 56,875 56,874
Communications Technician
20000252 Apprentice 2- 4.00 0.00 0.00 53,329 - 67,553 -
Communications Technician
20000139 Associate Communications 5.00 4.00 4.38 71,099 - 85,860 373,228
Engineer
20000403 Communications Technician 16.00 19.00 19.00 62,053 - 74,429 1,382,537
20000405 Communications Technician 2.00 2.00 2.00 71,163 - 86,010 172,020
Supervisor
20001168 Deputy Director 1.00 1.00 1.00 50,128 - 184,332 147,268
20000419 Equipment Technician 1 6.00 6.00 6.00 38,418 - 46,024 254,074
20000425 Equipment Technician 2 2.00 2.00 2.00 42,156 - 50,257 100,514
20000288 Senior Communications 1.00 1.00 1.00 81,949 - 99,074 99,074
Engineer
20000897 Senior Communications 4.00 4.00 4.00 65,147 - 78,125 312,500
Technician
20000402 Senior Communications 1.00 1.00 1.00 81,863 - 98,816 98,816
Technician Supervisor
20000015 Senior Management Analyst 1.00 1.00 1.00 63,342 - 76,578 63,342
20000955 Storekeeper 1 1.00 1.00 1.00 36,935 - 44,305 44,305
Budgeted Vacancy Savings (101,760)
Overtime Budgeted 34,768
Reg Pay For Engineers 70,845
Vacation Pay In Lieu 20,000
FTE, Salaries, and Wages Subtotal 46.00 44.00 44.38 $ 3,168,257

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 Department of Information Technology

FY2018 FY2019 FY2020 FY2019-2020

Actual Budget Proposed Change
Fringe Benefits
Employee Offset Savings $ 10,041 $ 10,245 $ 9,823 $ (422)
Flexible Benefits 451,083 468,984 465,984 (3,000)
Medicare 44,122 42,267 45,143 2,876
Other Post-Employment Benefits 251,270 257,208 265,912 8,704
Retiree Medical Trust 1,659 1,964 2,347 383
Retirement 401 Plan 1,900 1,886 1,193 (693)
Retirement ADC 1,505,979 1,420,636 1,468,814 48,178
Retirement DROP 7,865 6,933 7,516 583
Risk Management Administration 41,370 44,226 52,288 8,062
Supplemental Pension Savings Plan 163,489 174,547 193,411 18,864
Unemployment Insurance 5,010 4,876 4,744 (132)
Workers' Compensation 17,568 66,256 16,931 (49,325)
Fringe Benefits Subtotal $ 2,501,355 $ 2,500,028 $ 2,534,106 $ 34,078
Total Personnel Expenditures $ 5,702,363

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 Department of Information Technology

Revenue and Expense Statement (Non–General Fund)

FY2018 FY2019* FY2020
GIS Fund
Actual Budget Proposed
BEGINNING BALANCE AND RESERVES
Balance from Prior Year $ 125,068 $ 91,804 $ 82,190
TOTAL BALANCE AND RESERVES $ 125,068 $ 91,804 $ 82,190
REVENUE
Charges for Services $ 2,088,247 $ 2,385,771 $ 3,572,685
Revenue from Other Agencies 258,561 195,303 195,303
Revenue from Use of Money and Property (1,209) - -
Transfers In 297 - -
TOTAL REVENUE $ 2,345,896 $ 2,581,074 $ 3,767,988
TOTAL BALANCE, RESERVES, AND REVENUE $ 2,470,964 $ 2,672,878 $ 3,850,178
OPERATING EXPENSE
Personnel Expenses $ 123,094 $ 127,156 $ 744,226
Fringe Benefits 91,067 89,284 498,648
Supplies - - 41,500
Contracts 941,196 817,845 820,282
Information Technology 1,159,623 1,609,094 1,691,192
TOTAL OPERATING EXPENSE $ 2,314,980 $ 2,643,379 $ 3,795,848
TOTAL EXPENSE $ 2,314,980 $ 2,643,379 $ 3,795,848
BALANCE $ 155,984 $ 29,499 $ 54,330
TOTAL BALANCE, RESERVES, AND EXPENSE $ 2,470,964 $ 2,672,878 $ 3,850,178
*At the time of publication, financial statements for Fiscal Year 2019 were not available. Therefore, the Fiscal Year 2019 Revenues,
Expenditures, and Fund Balances reflect those amounts as published in the Fiscal Year 2019 Adopted Budget. Fiscal Year 2020
Beginning Fund Balance reflects the projected Fiscal Year 2019 Ending Fund Balance based on updated Revenue and Expenditure
Projections for Fiscal Year 2019.

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 Department of Information Technology

Revenue and Expense Statement (Non–General Fund)

FY2018 FY2019* FY2020
Information Technology Fund
Actual Budget Proposed
BEGINNING BALANCE AND RESERVES
Balance from Prior Year $ 1,599,021 $ 589,157 $ 1,880,688
TOTAL BALANCE AND RESERVES $ 1,599,021 $ 589,157 $ 1,880,688
REVENUE
Charges for Services $ 11,396,460 $ 13,128,511 $ 60,266,593
Other Revenue 1,308 60,000 60,000
Revenue from Use of Money and Property 31,414 - -
Transfers In 8,640 - -
TOTAL REVENUE $ 11,437,822 $ 13,188,511 $ 60,326,593
TOTAL BALANCE, RESERVES, AND REVENUE $ 13,036,843 $ 13,777,668 $ 62,207,281
OPERATING EXPENSE
Personnel Expenses $ 3,984,360 $ 4,336,757 $ 4,671,196
Fringe Benefits 2,676,479 2,697,392 2,525,131
Supplies 12,359 14,174 22,669
Contracts 1,374,715 2,068,663 53,012,159
Information Technology 2,767,130 3,104,848 1,634,002
Energy and Utilities 18,569 20,405 29,346
Other Expenses 6,196 9,500 9,500
Transfers Out 573,417 702,435 -
TOTAL OPERATING EXPENSE $ 11,413,225 $ 12,954,174 $ 61,904,003
TOTAL EXPENSE $ 11,413,225 $ 12,954,174 $ 61,904,003
BALANCE $ 1,623,617 $ 823,494 $ 303,278
TOTAL BALANCE, RESERVES, AND EXPENSE $ 13,036,843 $ 13,777,668 $ 62,207,281
*At the time of publication, financial statements for Fiscal Year 2019 were not available. Therefore, the Fiscal Year 2019 Revenues,
Expenditures, and Fund Balances reflect those amounts as published in the Fiscal Year 2019 Adopted Budget. Fiscal Year 2020
Beginning Fund Balance reflects the projected Fiscal Year 2019 Ending Fund Balance based on updated Revenue and Expenditure
Projections for Fiscal Year 2019.
.

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 Department of Information Technology

Revenue and Expense Statement (Non–General Fund)

FY2018 FY2019* FY2020
OneSD Support Fund
Actual Budget Proposed
BEGINNING BALANCE AND RESERVES
Balance from Prior Year $ 1,311,057 $ 752,457 $ 2,505,233
Continuing Appropriation - CIP 173,572 10,620 10,620
TOTAL BALANCE AND RESERVES $ 1,484,629 $ 763,077 $ 2,515,853
REVENUE
Charges for Services $ 26,256,278 $ 27,824,407 $ 25,124,081
Revenue from Use of Money and Property 63,223 - -
Transfers In 3,610 - -
TOTAL REVENUE $ 26,323,111 $ 27,824,407 $ 25,124,081
TOTAL BALANCE, RESERVES, AND REVENUE $ 27,807,740 $ 28,587,484 $ 27,639,934
CAPITAL IMPROVEMENTS PROGRAM (CIP) EXPENSE
CIP Expenditure $ 162,952 $ - $ -
TOTAL CIP EXPENSE $ 162,952 $ - $ -
OPERATING EXPENSE
Personnel Expenses $ 3,062,310 $ 3,373,924 $ 3,579,745
Fringe Benefits 1,704,745 1,803,753 1,916,927
Supplies 7,182 15,092 19,437
Contracts 3,271,819 3,012,227 1,851,205
Information Technology 16,310,131 18,833,009 19,065,645
Energy and Utilities 9,319 6,500 6,500
Other Expenses 399 - -
Transfers Out - 481,268 -
Capital Expenditures - 50,000 50,000
Debt Expenses 649,318 649,318 649,318
TOTAL OPERATING EXPENSE $ 25,015,222 $ 28,225,091 $ 27,138,777
TOTAL EXPENSE $ 25,178,175 $ 28,225,091 $ 27,138,777
RESERVES
Continuing Appropriation - CIP $ 10,619 $ 10,620 $ 10,620
TOTAL RESERVES $ 10,619 $ 10,620 $ 10,620
BALANCE $ 2,618,946 $ 351,773 $ 490,537
TOTAL BALANCE, RESERVES, AND EXPENSE $ 27,807,740 $ 28,587,484 $ 27,639,934
*At the time of publication, financial statements for Fiscal Year 2019 were not available. Therefore, the Fiscal Year 2019 Revenues,
Expenditures, and Fund Balances reflect those amounts as published in the Fiscal Year 2019 Adopted Budget. Fiscal Year 2020
Beginning Fund Balance reflects the projected Fiscal Year 2019 Ending Fund Balance based on updated Revenue and Expenditure
Projections for Fiscal Year 2019.

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 Department of Information Technology

Revenue and Expense Statement (Non–General Fund)

FY2018 FY2019* FY2020
Wireless Communications Technology Fund
Actual Budget Proposed
BEGINNING BALANCE AND RESERVES
Balance from Prior Year $ 485,813 $ 198,529 $ 1,240,523
TOTAL BALANCE AND RESERVES $ 485,813 $ 198,529 $ 1,240,523
REVENUE
Charges for Services $ 8,853,755 $ 10,064,011 $ 8,981,195
Other Revenue 61,817 - -
Revenue from Other Agencies 11,392 - -
Revenue from Use of Money and Property 51,007 48,261 48,261
Transfers In 19,490 2,877 -
TOTAL REVENUE $ 8,997,461 $ 10,115,149 $ 9,029,456
TOTAL BALANCE, RESERVES, AND REVENUE $ 9,483,274 $ 10,313,678 $ 10,269,979
OPERATING EXPENSE
Personnel Expenses $ 2,904,781 $ 3,030,378 $ 3,168,257
Fringe Benefits 2,501,355 2,500,028 2,534,106
Supplies 251,623 320,795 320,795
Contracts 2,001,686 2,033,689 2,563,667
Information Technology 240,506 208,650 217,043
Energy and Utilities 305,827 356,344 383,650
Other Expenses - 1,400 1,400
Transfers Out - 51,679 -
Capital Expenditures 66,267 - -
Debt Expenses 829,115 829,483 829,565
TOTAL OPERATING EXPENSE $ 9,101,160 $ 9,332,446 $ 10,018,483
TOTAL EXPENSE $ 9,101,160 $ 9,332,446 $ 10,018,483
BALANCE $ 382,114 $ 981,232 $ 251,496
TOTAL BALANCE, RESERVES, AND EXPENSE $ 9,483,274 $ 10,313,678 $ 10,269,979
*At the time of publication, financial statements for Fiscal Year 2019 were not available. Therefore, the Fiscal Year 2019 Revenues,
Expenditures, and Fund Balances reflect those amounts as published in the Fiscal Year 2019 Adopted Budget. Fiscal Year 2020
Beginning Fund Balance reflects the projected Fiscal Year 2019 Ending Fund Balance based on updated Revenue and Expenditure
Projections for Fiscal Year 2019.

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