Pur Comm

Molina, Christine Joy BSN 1B
Communication is simply the act of transferring information from one place, person or group to
another.
Every communication involves (at least) one sender, a message and a recipient. This may sound
simple, but communication is actually a very complex subject.
The transmission of the message from sender to recipient can be affected by a huge range of
things. These include our emotions, the cultural situation, the medium used to communicate, and
even our location. The complexity is why good communication skills are considered so desirable
by employers around the world: accurate, effective and unambiguous communication is actually
extremely hard.
FUNCTIONS OF COMMUNICATION
1. Expressive and Communicative Functions:
The most basic function of language as we can guess, is that of the expressive function, an
attempt to express a sudden change of state, fear, delight, pain or confusion. Whatever it is, such
an expression is not a deliberate, conscious expression, but a spontaneous, immediate response
not directed towards any other object.
Incidentally, in many cases this also serves as a communication to other members of the group or
species, particularly in situations of danger. Most probably, these functions are automatic
instinctual functions, and found in lower organisms also. However, at the human level, the
communicative role assumes more crucial importance
2. Interpretative Functions:
It may be seen that when a particular occurrence or expression serves as a stimulus to others it
also serves a function of becoming aware of interpreting a particular situation. Thus, the cry of
one animal in the face of danger is interpreted by other members of the species. The
interpretative function is very obvious at the human level.
3. Control Function:
When one talks of the function of control, there emerges a social dimension apart from the
individual dimension. Gradually, as associations get established between certain states of
existence and a stimulus on the one hand and certain sounds, there results a reproducibility of a
reaction. Thus, the child cries when he is hungry or suffering from pain. This cry in turn makes
the mother, or even the animal mother to rush and help. Here is the beginning of control.
4. The Functions of Remembering and Thinking:
Imagine our being able to think and remember without the use of words. It is almost impossible
to recall or remember or think without the use of words and therefore, language. It is language,
which helps us to encode experiences, store them and retrieve and decode. It is language, which
helps us to translate experiences into thought and engage in processes of different types.
5. The Discovery of One’s Name:
One of the important milestones in the development of the child is the discovery that he or she
has a name and, this is the beginning of the sense of self- identity which leads to feelings like
me, mine, others, not me, etc. The discovery of one’s name plays a very crucial role in the
overall psychological development of the individual.
6. Social Functions of Language:
In addition to these individual functions, language performs a very important social function.
While promoting a sense of personal identity language also serves to develop a sense of social
identity, a sense of belongingness to a particular group, marking out different degrees of social
proximity and distance.
All of us belong to social groups speaking the same language. Similarly, the national anthem
which is nothing but a set of words creates and maintains a sense of social identity. However,
sometimes, this sense of social identity if it is very narrow, can result in social conflicts and
confrontations between different groups.
7. Creative Functions:
Language plays a very crucial role in imaginative and creative activity. Is it possible to think of
writing a novel or poetry without language? Language, then not only helps us to control and
regulate our cognitions but also enables us to break free and engage in creative imagination. Here
again, paradoxically, language also contributes to the emergence of very ‘creative’ delusions and
belief systems in the mentally ill.
COMMUNICATION AS A TWO-WAY PROCESS

When a communication channel pushes the flow of information in two directions, back and
forward, it is called two-way communication. In two-way communication, a sender transmits a
message to the receiver and the said receiver sends back his reaction or response to the original
sender in terms of feedback. So, communication having feedback provision can be defined as
two way communication system. Face to face conversation phone conversation are the example
of two way communication.
Two-way communication is a complete communication process because there is a flow of
message from a sender to a receiver and back to the sender.
Two way communications can be horizontal or vertical. When superior and subordinate
communicate to each other, it is called vertical communication. There is a communication
happening between persons of same designation, level or position, it is defined as horizontal
communication.
Consequently, two way communications is an effective communication system, because it can be
provided message and feedback to the receiver and sender. Communication becomes more
effective when proper actual understanding of sent message remains to receiver and feedback is
provided by receiver. In two-way communication contains these processes. Thus, Importance of
two way communication in every sector of business remarkable.

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Molina, Christine Joy BSN 1B

COMMUNICATION AS A TWO-WAY PROCESS

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