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Draft Daftar Isi SOP Operasional Umum

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DRAFT PENYUSUNAN (SOP) Standard Operating Procedure

DAFTAR ISI
I. PENDAHULUAN
II. TUJUAN STANDAR OPERATIONAL PROSEDUR
III. BATASAN STANDAR OPERATIONAL PROSEDUR
3.1. OPERATIONAL
3.1.1 Standar Operational Prosedur
1. SOP untuk Karyawan Headquarter
2. SOP untuk Karyawan Outlet
3. SOP untuk Operational Outlet
4. SOP untuk persiapan operational outlet (vaporista, admin, sales
5. SOP untuk menghandle Tamu didalam headquarter setelah dari Receptionist
6. SOP untuk Pelayanan outlet
7. SOP Fasilitas Headquarter dan outlet
8. SOP Cashier dan Billing
3.1.2. Hal – hal yang menyangkut Operational
1. Job Description Operational
1.1. Job Description General Manager/Manager
1.2. Job Description Manager/Supervisor
1.3. Job Description Head Unit
1.4. Job Description Staff dan admin
1.5. Job Description Office boy dan security
2. Form/Database
2.1. Form Anggaran bulanan & Petty Cash/Kas Kecil
2.2. Form Checklist asset, kebutuhan operasional dan rumah tangga
2.3. Form Setting Operational Pembukaan Outlet Baru
3.2. SALES, KEUANGAN & GUDANG…………………………………………………………………………………
3.2.1. Standar Operational Prosedur
1. Sales Report
2. Spoil Product
3. Inventory of the Day
4. General Inventory of the Month
5. Product knowledge
6. Flow Chart atau Alur Kerja
7. Stock Product
8. Form
8.1. Form Inventory of the day
8.2. Form Prepare for selling
8.3. Form Spoil Report of the day
8.4. Form Sold out of the month
8.5. Form Running stock
8.6. Form Customer comment
8.7. Form Sales
8.8. Form Purchase request to order
8.9. Form Inventory of the month

8.10. Form Rekap penjualan


8. Quality Control (apabila diperlukan)
3.3. IT (apabila diperlukan)……………………………………………………………………………………………….…
3.3.1. IT Support.
1.1. Job Description
1.2. SDM
1.3. SOP
1.4. Larangan
1.5. Penilaian keberhasilan
3.4. ACCOUNTING……………………………………………………………………………………………………………….
3.4.1. SOP Accounting
3.4.2. Hal – hal yang menyangkut Divisi Accounting
1. Job Description
1.1. Job Description Accounting
1.2. Job Description Administration
1.3. Job Description Purchasing
2. Form
2.1. Form Laporan
3.4. SUMBER DAYA MANUSIA…………………………………………………………………………………………….
3.5.1. SOP Pengelolaan Sumber Daya Manusia
3.5.2. Hal-hal yang menyangkut Divisi SDM
1. Job Description
2. Manajemen
2.1. SOP Payroll
2.2. SOP Penghargaan, Transfer Karyawan/Penugasan, Pengunduran diri, Perjalanan, Promosi,
Keluhan, Peringatan, Pemecatan dan Pengunduran Diri
2.3. SOP Absensi, kasbon, reimbursement, cuti dan lembur.
2.4. SOP Jabatan dan gaji

IV. PENUTUP…………………………………………………………………………………………………………………………………………….

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