Confirmation Page: Important - Print This Page

CONFIRMATION PAGE
Your application for Unemployment Insurance benefits is now complete. Your confirmation number is 709694159

*** IMPORTANT - PRINT THIS PAGE***

You must follow the instructions below before we can determine if you will be paid Unemployment Insurance benefits.
Read and print this page for your records. If you cannot print this page, write down the 'steps' that you need to take so
that your claim can be processed.
You chose NOT to have the Unemployment Insurance Information for Claimants Handbook mailed to you. You are
responsible for reading the on-line version of this Handbook on this website. You must follow all of the information
provided in this Handbook. You will be held accountable for following these rules. Look to "Reminders" below for the
Information for Claimants Handbook link.
HOW DO I GET MY BENEFITS?

Step 1 Your first step is to claim credit for the current week in order to validate your claim.
You must do this beginning Wednesday, 03/17/2021, but no later than Saturday,
Claim Credit for This 03/20/2021. Claim credit by returning to our website, www.labor.ny.gov, sign in
Week with your NY.GOV ID and follow the instructions. For help, click on Certification
Guide.
Step 2 Continue to claim your Unemployment Insurance benefits on a weekly basis

following each week you are unemployed by returning to our web
Continue to Claim your site, www.labor.ny.gov, sign in with your NY.GOV ID and follow the instructions.
Weekly Benefits

WHAT WILL MY BENEFIT RATE BE?

Step 3 You will receive a Monetary Determination in the mail informing you of your
weekly benefit rate, the base period used to establish your claim, and the
Read your Monetary employers and wages used to calculate your weekly benefit rate. Be sure to
Determination review this information carefully for accuracy. If the wages are wrong, or if any
employers are missing, fill out the Request for Reconsideration (link) form
included in the back of your handbook and send it to us. To speed our review of
your claim, be sure to submit proof of your employment and wages. If you have no
pay stubs, please send any documents you may have that can be used as
proof. You may find more information about how benefit rates are calculated
at: http://www.labor.ny.gov/ui/claimantinfo/beforeyouapplyfaq.shtm#5

Step 4 You may receive questionnaires in the mail that must be completed and returned.
Failure to do so will delay your claim or result in the denial and/or suspension
Complete ALL of benefits. The Department of Labor will determine your eligibility for benefits
Questionnaires based on the information we receive. Failure to complete forms or questionnaires
may affect your eligibility for benefits. If we determine that you are not eligible for
benefits, you will receive a Notice of Determination from us in the mail explaining
why. If we determine that you were not eligible to receive benefits, you may be
required to repay some or all of these benefits. In addition, if we determine that
you made willfully false statements to obtain benefits, you may be required to pay
additional monetary penalties and forfeit benefits you may claim in the future.
Failure to repay any benefits you receive improperly may result in the Department
of Labor taking legal action against you.
If you disagree with any determination you receive, you have a right to a hearing
before an administrative law judge at no cost or obligation to you.

ADDITIONAL IMPORTANT INFORMATION FOR YOU

Any additional information in this section is provided to you based on how you responded to the
application questions.
REMINDERS
FIND A JOB Your local New York State Career Center provides a wide range of services to
assist you in returning to work. As a condition of eligibility for Unemployment
Insurance benefits, you may be required to attend reemployment service
meetings. The office will notify you by mail of when and where to report for your
appointment. Failure to attend scheduled meetings will result in a delay or loss of
benefits. You can visit a New York State Career Center and speak with staff about
our Career Services, including resume writing, interview techniques,
apprenticeship opportunities, training grants, search our on-line job listing or
attend a job fair. Check out JobZone where you can research occupations, post
customized resumes, and use the JobZone Work Search Record tool to track your
job search activities. We also provide priority service to Veterans during their job
search. Go
to http://www.labor.ny.gov/careerservices/careerservicesindex.shtm for more
information.
Video: Save time and store work search activities securely using the Work Search
Record feature in JobZone.

RESPOND TO ALL You agree to check and respond to messages and questionnaires we may send
DEPARTMENT to you through the NY.gov secure message system and all messages, forms and
REQUESTS letters we send you by mail. You must respond within the timeframes listed in
those documents.
You acknowledge and understand that if you fail to:
 keep your contact information up-to-date,

 check your NY.gov secure message inbox, and/or
 respond to our communications within the timeframes listed in those
documents, your benefits may be delayed, suspended or denied.
DIRECT DEPOSIT A test transaction will be sent to your financial institution to verify the routing and
account numbers. This test will take approximately 5 days. If you have a
Key2Benefits debit card, your weekly benefits will be transferred to your card
during this time. Once direct deposit has been established, benefits will be
deposited to your checking account usually within three business days after you
claim your weekly benefits. Your direct deposit registration will be valid until your
claim expires. You will only need to re-register for direct deposit if your banking
information changes.

INFORMATION FOR The Unemployment Insurance Information for Claimants Handbook contains
CLAIMANTS information that you need to know about unemployment insurance. It spells out
HANDBOOK your rights and obligations relating to your unemployment insurance claim. You
are responsible for reading this Handbook. You will be held accountable for
following the rules contained in the Handbook.
After reading and printing this Confirmation Page, you may access the Handbook
by clicking here.
You may also access the Handbook at any other time on this website. You can
also request a printed Handbook by calling the Telephone Claims Center.

PIN Personal Identification Number (PIN)

Remember the PIN you set today. You will use your PIN to identify yourself when
you claim your weekly benefits or inquire about your claim on the
telephone. NEVER tell anyone your PIN. Claiming Unemployment Insurance
fraudulently (or allowing someone else to access your claim using your PIN) is a
serious offense and can lead to severe penalties, including criminal prosecution
and imprisonment.
* If you are a person with a disability who is unable to access our services without
the assistance of another person, you may allow another person to assist
provided you are present each time the services are accessed including the entry
of the PIN. You will be held accountable for the actions of your agent and may be
subject to penalties including forfeiture of benefits if you are not present when
your agent accesses our services. *

QUESTIONS? The Telephone Claims Center (TCC) processes your claim for Unemployment
Insurance benefits and is the only office that is authorized to answer your
questions about your claim.
You may contact the TCC at 1-888-209-8124 during our normal business hours of
8:00am to 5:00pm Eastern Time, Monday through Friday.
NEED ASSISTANCE? If you are hearing impaired and:
 use video relay service, you may ask the video relay operator to call the
Telephone Claims Center at 1-888-783-1370.
 use TTY/TDD, first call a relay operator at 1-800-662-1220, and ask the
operator to call the Telephone Claims Center at 1-888-783-1370
 are being assisted by another person, you may ask that person to call
the Telephone Claims Center at 1-888-783-1370.
Only hearing impaired individuals will receive service at these numbers.
Callers who have difficulty using the telephone, for any reason, may request that a
friend or relative assist them in calling the Telephone Claims Center at 1-888-209-
8124. Translation services are also available.

OTHER NEW YORK Find out about other New York State programs and services
STATE PROGRAMS at myBenefits(www.mybenefits.ny.gov). MyBenefits is an online tool where
anyone can quickly and confidentially check their eligibility for a range of work
supports and other benefits. By answering a simple set of questions, people in
New York State can find out if they qualify for benefits such as nutrition
assistance, various tax credits and the Home Energy Assistance Program.

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CONFIRMATION PAGE

* IMPORTANT - PRINT THIS PAGE*

HOW DO I GET MY BENEFITS?

Step 2 Continue to claim your Unemployment Insurance benefits on a weekly basis

WHAT WILL MY BENEFIT RATE BE?

You acknowledge and understand that if you fail to:

 keep your contact information up-to-date,

PIN Personal Identification Number (PIN)

NEED ASSISTANCE? If you are hearing impaired and:

Only hearing impaired individuals will receive service at these numbers.

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