Visvesvaraya Technological University, Belagavi.: Scheme of Teaching and Examinations and Syllabus

VISVESVARAYA TECHNOLOGICAL UNIVERSITY, BELAGAVI.
Scheme of Teaching and Examinations and Syllabus

MASTER OF BUSINESS ADMINISTRATION
(Effective from Academic year 2020 - 21)
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SCHEME OF TEACHING AND EXAMINATION
VISVESVARAYA TECHNOLOGICAL UNIVERSITY, BELAGAVI

Scheme of Teaching and Examinations – 2020 - 21
Choice Based Credit System (CBCS) and Outcome Based Education(OBE)
I SEMESTER
Teaching Hours /Week Examination
Credits
Course
SEE Marks
Duration in
CIE Marks
component
Sl.
Practical
Theory
Course Code Course Title
Marks
hours
Total
No
Management & Organizational

1 PCC 20MBA11 03 02 03 40 60 100 4
Behavior
2 PCC 20MBA12 Managerial Economics 03 02 03 40 60 100 4
3 PCC 20MBA13 Accounting for Managers 03 02 03 40 60 100 4
4 PCC 20MBA14 Business Statistics 03 02 03 40 60 100 4
5 PCC 20MBA15 Marketing Management 03 02 03 40 60 100 4
6 PCC 20MBA16 Managerial Communication 03 02 03 40 60 100 4
TOTAL 18 12 18 240 360 600 24
Note:
PCC: Professional Core Course
Practical /Field Work / Assignment are part of contact hours for the faculty and must be considered in the workload.
Four credit courses are designed for 50 hours Teaching – Learning process.
Note:
1. Each course has a theory component of 3hrs (3credits) and a practical component of 2hrs (1credit). The time-table
allotment for each course should be 5hrs (3+2). For the practical component it is mandatory to maintain a record.
2. 20% of marks should be allocated for application oriented questions in the Semester End Examination (SEE)
question paper based on practical component.
3. Each course content has indicative case studies which can be dealt in the class by the course instructor. In addition to
this the course instructor may use an extra case from Harvard/Case Centre. The student cannot assume the same cases
will be part of the SEE question paper.
4. One industrial visit per semester is mandatory. The department shall insist on report submission by each student and
shall maintain this as a documentary proof. The format of the report shall be prescribed by the department.
5. Students and course instructor/s to involve either individually or in groups to interact together to enhance the learning
and application skills.
6. Practical component:
Students should interact with industry (small, medium and large) to understand their problems or foresee what can be
undertaken for study in the form of research/ testing / projects and for creative and innovative methods for guidance
and to solve the identified problem.
7. The students shall
(a) Gain confidence in modeling of management systems.
(b) Work on different software/s (tools) to simulate, analyse and authenticate the output to interpret and conclude.
(c) Involve in case studies and field visits/ field work.
(d) Accustom with the use of standards to narrow the gap between academia and industry.
All activities should enhance student’s abilities to employment and/or self-employment opportunity, management
skills, statistical analysis, fiscal expertise etc.
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II SEMESTER
Credits
Total Marks
Course
SEE Marks
Duration in
CIE Marks
Component
Sl. Course Title
Theory
Course Code
hours
Practical
No
1 PCC 20MBA21 Human Resource Management 03 02 03 40 60 100 4

2 PCC 20MBA22 Financial Management 03 02 03 40 60 100 4
3 PCC 20MBA23 Research Methodology 03 02 03 40 60 100 4
4 PCC 20MBA24 Operations Research 03 02 03 40 60 100 4
5 PCC 20MBA25 Strategic Management 03 02 03 40 60 100 4
Entrepreneurship & Legal
6 PCC 20MBA26 03 02 03 40 60 100 4
Aspects
TOTAL 18 12 18 240 360 600 24
Note:
PCC: Professional Core Course
Note:
1. Each course has a theory component of 3hrs (3credits) and a practical component of 2hrs (1credit). The time-table
allotment for each course should be 5hrs (3+2). For the practical component it is mandatory to maintain a practical
record.
2. 20% of marks should be allocated for application oriented questions in the SEE Question Paper, based on practical
component.
3. Each course content has indicative case studies which can be dealt in the class by the course instructor. In addition
to this the course instructor may use an extra case from Harvard/Case Centre. The student cannot assume the same
cases will be part of the question paper.
4. One industrial visit per semester is mandatory. The department shall insist on report submission by each student
and shall maintain this as a documentary proof. The format of the report shall be prescribed by the department.
5. Internship (four weeks) to be carried out by students after second semester during vacation and the report
submitted by the students be assessed internally during the third semester.
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III SEMESTER(Core Courses and Specialisation Courses)
Course Code Teaching Hours /Week Examination
Total Marks
SEE Marks
Duration in
Credits
CIE Marks
Component
Course
Sl.
Theory
hours
Practical
No Marketing Finance Human Resource
1 PCC 20MBA301* 20MBA301* 20MBA301* 03 02 03 40 60 100 4

2 PCC 20MBA302* 20MBA302* 20MBA302* 03 02 03 40 60 100 4
3 PEC 20MBAMM303 20MBAFM303 20MBAHR303 03 02 03 40 60 100 4
7 PCC 20MBA IN 307 20MBA IN 307 20MBA IN 307 - 08 - 40 60 100 4
TOTAL 18 20 18 280 420 700 28
Note:
PCC: Professional Core Course, PEC: Professional Elective Course.
* Interdisciplinary Core Courses may be taught by engineering faculty/subject expert.
Note:
1. Each course has a theory component of 3hrs (3credits) and a Practical component of 2hrs (1credit). The time-table allotment for
each course should be 5hrs (3+2). For the practical component it is mandatory to maintain a practical record.
2. 20% of marks should be allocated for application oriented questions in the SEE Question Paper, based on practical component.
3. One industrial visit per Semester is mandatory. The Department shall insist on report submission by each student and shall
maintain this as a documentary proof. The format of the report shall be prescribed by the department.
4. Each course content has indicative case studies which can be dealt in the class by the course instructor. In addition to this the
course instructor may use an extra case from Harvard/Case Centre. The student cannot assume the same cases will be part of the
question paper.
5. Project (six weeks) to be carried out by students after third semester and the report submitted by the students during the fourth
semester.
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III SEMESTER (Core Courses and Dual Specialisation)
Course Code Teaching Hours /Week Examination
Total Marks
Credits
SEE Marks
Duration in
CIE Marks
Course
Component
Sl. Finance&
Theory
hours
Marketing & Human Resource
Practical
No Human
Finance & Marketing
Resource
1 PCC 20MBA301* 20MBA301* 20MBA301* 03 02 03 40 60 100 4

2 PCC 20MBA302* 20MBA302* 20MBA302* 03 02 03 40 60 100 4
5 PEC 20MBAFM303 20MBAHR303 20MBAMM303 03 02 03 40 60 100 4
6 PEC 20MBAFM304 20MBAHR304 20MBAMM304 03 02 03 40 60 100 4
7 PCC 20MBA IN 307 20MBA IN 307 20MBA IN 307 -- 08 -- 40 60 100 4
TOTAL 18 20 18 280 420 700 28
Note:
PCC: Professional Core Course, PEC: Professional Elective Course.
* Interdisciplinary Core Courses may be taught by engineering faculty/subject expert.
*Note:
Interdisciplinary subjects may be taught by engineering faculty/subject expert.
1. Each course has a theory component of 3hrs (3credits) and a practical component of 2hrs (1credit). The time-table allotment for
each course should be 5hrs (3+2). For the practical component it is mandatory to maintain a practical record.
3. One industrial visit per semester is mandatory. The Department shall insist on report submission by each student and shall
maintain this as a documentary proof. The format of the report shall be prescribed by the department.
4. Each course content has indicative case studies which can be dealt in the class by the course instructor. In addition to this the
course instructor may use an extra case from Harvard/Case Centre. The student cannot assume the same cases be part of the
question paper.
6. Project (six weeks) to be carried out by students after third semester and the report submitted by the students during the fourth
semester.
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III SEMESTER
Core Courses
Title of the Title of the Title of the
Subject Code Subject Code Subject Code
Subject Subject Subject
Emerging Emerging Emerging
20MBA301 Exponential 20MBA301 Exponential 20MBA301 Exponential
Technologies Technologies Technologies
Technology & Technology & Technology &
20MBA302 Operational 20MBA302 Operational 20MBA302 Operational
Strategy Strategy Strategy
Specialisation Courses
Marketing Finance Human

Professional Elective Courses Professional Elective Courses Professional Elective Courses
Subject Code Title of the Subject Code Title of the Subject Code Title of the
Subject Subject Subject
20MBAMM303 Services 20MBAFM 303 Investment 20MBAHR303 Recruitment &
Marketing Management Selection
20MBAMM304 Marketing 20MBAFM304 Direct 20MBAHR304 Human Resource
Research & Taxation Analytics
Analytics
20MBAMM305 Consumer 20MBAFM305 Banking and 20MBAHR305 Industrial
Behaviour Financial Relations and
Services Labour Laws
20MBAMM306 Retail 20MBAFM306 Advanced 20MBAHR306 Compensation &
Management Financial Reward System
Management
20MBAIN307 Internship 20MBAIN307 Internship 20MBAIN307 Internship
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IV SEMESTER (Specialisation Courses)
Specialisation Courses
Sl
Credits
Course
Total Marks
SEE Marks
Duration in
CIE Marks
Component
N
Theory
hours
Practical
o Marketing Finance Human Resource
1 PEC 20MBAMM401 20MBAFM401 20MBAHR401 03 - 03 40 60 100 3

7 PCC 20MBAPR407 20MBAPR407 20MBAPR407 - 12 - 40 60 100 6
TOTAL 18 12 18 280 420 700 24
Note:
PEC: Professional Elective Course.
Three credit courses are designed for 40 hours Teaching – Learning process.
Note:
1. Each Course has a theory component of 3hrs (3credits). The Time-Table allotment for each course should be 3hrs.
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IV SEMESTER(Dual Specialisation)
Subject Code
Marketing & Finance& Human Resource
Credits
Course
Total Marks
SEE Marks
Duration in
CIE Marks
Component
Sl.
Finance Human & Marketing
Theory
hours
Practical
No
Resource

4 PEC 20MBAFM401 20MBAHR401 20MBAMM401 03 - 03 40 60 100 3
7 PCC 20MBAPR407 20MBAPR407 20MBAPR407 - 12 - 40 60 100 6
TOTAL 18 12 18 280 420 700 24
Note:
PEC: Professional Elective Course.
Three credit courses are designed for 40 hours Teaching – Learning process.
Note:
1. Each Course has a theory component of 3hrs (3credits). The Time-Table allotment for each course should be 3hrs.
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IV SEMESTER (Specialisation Courses)
Marketing Specialization Financial Specialization Human Resource Specialization
Subject Code Title of the Subject Subject Code Title of the Subject Subject Code Title of the Subject
20MBAMM401 B2B Marketing 20MBAFM401 Risk 20MBAHR401 Organizational

Management Management Leadership
and Insurance
20MBAMM402 Logistics and 20MBAFM402 Financial 20MBAHR402 Personal Growth
Supply Chain Derivatives & Interpersonal
Management Effectiveness
20MBAMM403 Digital 20MBAFM403 Indirect 20MBAHR403 International
Marketing Taxation Human Resource
Management Management
20MBAMM404 Strategic Brand 20MBAFM404 Mergers, 20MBAHR404 Organization
Management Acquisitions & Change and
Corporate Development
Restructuring
20MBAMM405 Agri Business 20MBAFM405 Corporate 20MBAHR405 Human Recourse
Marketing Valuation Audit
20MBAMM406 International 20MBAFM406 International 20MBAHR406 Management
Marketing Financial Consulting for
Management Management Business
Excellence
20MBAPR407 Project Report 20MBAPR407 Project Report 20MBAPR407 Project Report
Programme Outcomes (POs)

1. Students are given sufficient theoretical knowledge and are enabled to apply them to solve practical
problems in business and other organizations/institutions of importance
2. Students are provided effective communication skills with a high degree of lateral and critical thinking that
enhances learn ability, developed for being continuously employable.
3. Students are instilled with leadership qualities, ethically sound, enabled with decision making skills that
reflect a high degree of social consciousness
4. Students are trained for sustained research orientation to comprehend a growingly complex, economic,
legal and ethical environment
5. Students are equipped with self sustaining entrepreneurship qualities that encourages calculated risk taking.
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MANAGEMENT & ORGANIZATIONAL BEHAVIOUR
Course Code 20MBA11 CIE Marks 40
Teaching Hours/Week (L:T:P) 3:0:2 SEE Marks 60
Credits 04 Exam Hours 03
Course Objectives
1. The student will be able to recite the theories and models of Management and Organisational Behavior.
2. The student will be able to apply and solve the workplace problems.
3. The student will be able to classify in differentiating between the best methods to solve the problem.
4. The student will be able to compare the appropriate framework for solving the problems at the workplace
5. The student will be able to design model in dealing with the problems in the organisation.
Module-1 Introduction to Management 9 hours
Management -Introduction, Meaning, Nature, Objectives, Importance, Difference between Administration and
Management, Levels of Management, Types of Managers, Managerial Skills, Managerial Competencies, Scope
of Management, Functions of Management, Evolution of Management Thought, Fayol’s fourteen principles of
Management, Recent Trends in Management.
Module -2 Functions of Management 10 hours
Planning- Definition, Features, Nature, Importance, Types, Steps in Planning, Planning Tools and Techniques,
Essentials of a Good Plan. Organisation-Definitions, Importance, Principles, Types of Organisation Structures,
Span of Control, Centralisation and Decentralisation of Authority. Directing-Definitions, Importance, Elements
of Directing, Principles of Directing, Characteristics of Directing; Controlling-Definitions, Need of Controlling,
Characteristics of Control, Steps in the Controlling Process, Resistance to Control, Design of Effective Control
System, Types of Control, Control Techniques. Decision-making- Concepts, Types, Models, Difficulties in
Decision-making, Decision-making for Organisational Effectiveness, Decision-making Styles.
Module -3 Organisational Behaviour 10 hours
Organisational Behaviour: Introduction, Definitions, Nature, Goals, Importance, Approaches to Organisational
Behaviour, Models. Attitude- Meaning, Definition, Types, Components, Attitudes and Behaviour, Changing
Attitudes in the Workplace; Perception-Perception, Perceptual Process, Factors Influencing Perception,
Perception and Decision-making; Personality-Definitions, Factors Influencing Personality, Big Five Personality
Traits, Myers–Briggs Type Indicator (MBTI), Personality Tools and Tests; Motivation-Definitions, Process of
Motivation (Cycle of Motivation), Nature, Importance, Types, Theories.
Module -4 Managing Human at Work 7 hours
Group Dynamics- Meaning of Group, Group Characteristics, Classification of Groups, Models of Group
Development, Meaning of Group Dynamics, Group Behaviour, Impact of Group on Individual’s Behaviour,
Impact of External Factors on Group Behaviour. Teamwork- Nature of Teams, Team Characteristics, Teams
Versus Groups, Teamwork, Processes of Teamwork, Types of Teams, Reasons for Team Failure, Creating
Effective Teams.
Module-5 Organizational Power, Politics and Culture 7 hours
Power and Politics- Nature of Power and Politics, Early Voices, Questioning Power and Authority, Sources of
Power for Individuals, Managing Organisational Politics. Culture- Definitions of Organisational Culture, Strong
Versus Weak Culture, Characteristics, Types, Levels, Dimensions, Creating Organisational Culture, Changing
Organisational Culture.
Module - 6 Change and Stress Management 7 hours
Change- Nature, Characteristics, Process, Forces Responsible for Change in Organizations, Resistance to
Change, Managing Resistance to Change. Stress Management-Definitions, Understanding Stress, Relation
between Stress and Performance, Level, Signs and Symptoms of Stress, Types of Stress, Causes of Stress,
Managing Stress.
Course Outcomes:
1. Gain practical experience in the field of Management and Organization Behaviour
2. Acquire the conceptual knowledge of Management, various functions of Management and theories in
Organizational Behaviour.
3. Apply managerial and behaviour knowledge in real world situations.
4. Develop a greater understanding about Management and Behavioural aspects to analyse the concepts
related to individual behavior, attitude, perception and personality.
5. Understand and demonstrate their exposure on recent trends in management.
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Practical Component:
 Visit an Organisation and meet HR / Manager and note the Roles played in a Day.
 Conduct an event and try understanding the dynamics that goes on group.
 Develop few questions, interact with people in the organisation and try observing personality and reaction.
 Meet any Leader / HOD / Dean and observe the Management of depts. under the leader.
Note: Faculty can either identify the organizations/ leaders/job profile or students can be
allowed to choose the same.
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Question paper pattern:

The SEE question paper will be set for 100 marks and the marks scored will be proportionately reduced to 60.
 The question paper will have 8 full questions carrying equal marks.
 Each full question is for 20 marks.
 Each full question will have sub question covering all the topics under a Module.
 The students will have to answer five full questions; selecting four full question from question number
one to seven and question number eight is compulsory.
 100 percent theory in the SEE
Textbooks
Sl Title of the book Name of the Author/s Publisher Name Edition and
No year
1 Essentials of Management Koontz McGraw Hill 8e, 2014
2 Principles and Practices of Chandrani Singh and Sage Publication 2016
Management and Organisational Aditi Khatri
Behaviour
3 Organizational behaviour Stephen P Robbins, Pearson 14e, 2012
Timothy
Reference Books
1 Organizational Behaviour Fred Luthans, McGraw Hill 12/e, 2011
International
2 Principles of Management Ramesh B. Rudani Tata McGraw-Hill 2013
3 Masters of Management Thought Mahanand Charati& Swapna Book 2015
M M Munshi House
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MANAGERIAL ECONOMICS
Course Objectives:
1. To introduce the fundamentals, tools and theories of managerial economics.
2. To provide an understanding of the application of Economics in Business
3. To learn the basic Micro and Macroeconomic concepts.
4. To have an understanding of Demand, Production, Cost, Profit and Market competitions with reference
to a firm and industry.
Module -1 Introduction 7 hours
Managerial Economics: Meaning, Nature, Scope, & Significance, Uses of Managerial Economics, Role and
Responsibilities of Managerial Economist. Theory of the Firm: Firm and Industry, Objectives of the firm,
alternate objectives of firm. Managerial theories: Baumol’s Model, Marris’s Hypothesis, Williamson’s Model.
Module -2 Demand Analysis 9 hours
Law of Demand, Exceptions to the Law of Demand, Elasticity of Demand –Classification of Price, Income &
Cross elasticity, Advertising and promotional elasticity of demand. Uses of elasticity of demand for Managerial
decision making, Measurement of elasticity of demand. Law of supply, Elasticity of supply, Demand
forecasting: Meaning & Significance, Methods of demand forecasting. (No problems).
Module -3 Cost Analysis & Production analysis 9 hours
Concepts of Production, production function with one variable input - Law of Variable Proportions. Production
function with 2 variable inputs and Laws of returns to scale, Indifference Curves, ISO-Quants & ISO-Cost line,
Least cost combination factor, Economies of scale, Diseconomies of scale. Technological progress and
production function. Types of cost, Cost curves, Cost – Output Relationship in the short run and in the long run,
LAC curve Break Even Analysis – Meaning, Assumptions, Determination of BEA, Limitations, Uses of BEA
in Managerial decisions (with simple Problems).
Module -4 Market structure and Pricing Practices 9 hours
Perfect Competition, Features, Determination of price under perfect competition, Monopoly: Features,
Pricing under monopoly, Price Discrimination. Monopolistic Competition: Features, Pricing Under
monopolistic competition, Product differentiation. Oligopoly: Features, Kinked demand Curve, Cartels, Price
leadership.
Descriptive Pricing Approaches: Full cost pricing, Product line pricing, Pricing Strategies: Price Skimming,
Penetration Pricing, Loss leader pricing, Peak Load pricing.
Module -5 Indian Business environment 9 hours
Nature, Scope, Structure of Indian Business Environment – Internal and External Environment. Political and
Legal Environment, Economic Environment, Socio – Cultural Environment, Global Environment
Basic Macro Economic Concepts: Open and Closed Economies, Primary, secondary and Tertiary sectors and
their contribution to the economy. SWOT Analysis for the Indian economy. Measuring the Economy:
Measuring GDP and GDP Growth rate, Components of GDP.
Module-6 Indian Industrial Policy 7 hours
Industrial Policies and Structure: A critical look at Industrial Policies of India, New Industrial Policy 1991; -
Private Sector- Growth, Problems and Prospects, SMEs –Significance in Indian economy-problems and
prospects. Fiscal policy and Monetary Policy. Foreign Trade: Trends in India’s Foreign Trade, Impact of
WTO on India’s Foreign Trade.
Course outcomes:
At the end of the course the student will be able to:
1. The student will understand the application of Economic Principles in Management decision making.
2. The student will learn the micro economic concepts and apply them for effective functioning of a Firm and
Industry.
3. The Student will be able to understand, assess and forecast Demand.
4. The student will apply the concepts of production and cost for optimization of production.
5. The student will design Competitive strategies like pricing, product differentiation etc. and marketing
according to the market structure.
6. The student will be able to understand macroeconomic concepts.
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 Assessment of Demand Elasticity – Price, Income, Cross, Advertising.
 Demand Forecasting:
 Application of qualitative and quantitative methods of demand forecasting to various sectors (Automobile,
Service, Pharmaceutical, Information Technology, FMCG, Hospitality etc.) in India.
 Preparing a Project proposal for a Business Venture.(Compulsory)
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 80 percent theory and 20 percent problems in the SEE.
Textbooks
No year
1 Managerial Economics Geethika, Ghosh & Choudhury McGraw Hill 2/e, 2011
2 Managerial Economics Dominick Salvotore, Oxford Publishers 2e, 2016
Reference Books
1 Managerial Economics R. Panneerselvam, P. Sivasankaran, P. Cengage 2015
Senthilkumar
2 Managerial Economics Samuelson & Marks Wiley 5/e, 2015
3 Managerial Economics D.M Mithani HPH 2016

4 Managerial Economics H.L Ahuja Samuelson & Marks S.Chanda 2014
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ACCOUNTING FOR MANAGERS
Course Objectives
1. To explain fundamental accounting concepts, the elements of financial statements, and basic accounting
vocabulary.
2. To explain and use the accounting equation in basic financial analysis and explain how the equation is related
to the financial statements.
3. To prepare basic entries for business transactions and present the data in an accurate and meaningful manner.
4. Prepare basic financial statements and explain the articulation between the basic statements.
5. To analyze a company’s financial statements and come to a reasoned conclusion about the financial situation of
the company.
Module-1 Introduction to Accounting 7 hours
Financial Accounting: Need and Types of Accounting, Single Entry System, Double Entry System, Concepts
and Conventions of Accounting, Relation of Accounting with other disciplines, Journal, Ledgers, Trial balance.
Module -2 Financial Statements 10 hours
Preparation of final accounts of companies in vertical form as per Companies Act of 2013 (Basic problems of
Final Accounts), Window dressing. Case Study problem on Final Accounts of Company-Appropriation accounts.
Module -3 Analysis of Financial Statements 10 hours
Limitations of Financial Statements; Meaning and Purpose of Financial Statement Analysis, Trend Analysis,
Comparative Analysis, Financial Ratio Analysis, Preparation of Financial Statements using Financial Ratios, Case
Study on Financial Ratio Analysis. Preparation of Cash flow Statement (indirect method). Lab compulsory for
Financial Statement Analysis using excel.
Module -4 Management Accounting 9 hours
Scope, Purpose of Management Accounting
Cost Volume Profit Analysis: Meaning-Methods of determination-Applications. Managerial Decision-Making-
Make /Buy etc: Short-run Decision Analysis-Decision situations: Sales-volume related, Sell or further process,
Make or Buy, Operate or shut-down.
Module -5 Functional and Flexible Budgeting 7 hours
Functional budgets, Flexible Budgets: Meaning-Measure of Volume-Cost Behaviour with change in volume-
Fixed, variable & mixed costs.Variance Analysis: Cost Variances – Revenue Variances-Variance Reporting-
Disposition of variances.
Module-6 Emerging Issues in Accounting and Computerised Accounting 7 hours
Emerging Issues in Accounting: Human Resource Accounting, Forensic Accounting, Sustainability Reporting,
Applicability of Ind AS – Indian Accounting Standards.
Computerised Accounting Systems-Structuring Database for Accounting- Accounting system Using Database
Management systems- Illustration of Accounting Database.
Course outcomes:
1. Demonstrate theoretical knowledge and its application in real time accounting.
2. Capable of preparing financial statement of companies.
3. Independently undertake financial statement analysis and take decisions.
4. Comprehend emerging trends in accounting and computerization of Accounting systems.
Practical Components:
• To collect Annual reports of the companies and analyzing the financial statements using different techniques
and presenting the same in the class.
• To analyze the companies’ cash flow statements and presenting the same in the class.
• To get exposed to use of accounting software’s (preferably Tally. ERP 9).
• To identify the sustainability report of a company and study the contents.
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Textbooks
Sl. Title of the book Name of the Author/s Publisher Name Edition and
No. year
1 Accounting for Management-Text & S.K.Bhattacharya & John Vikas Publishing 3e, 2018
Cases Dearden House Pvt. Ltd.
2 Financial Accounting S.N.Maheshwari, Vikas Publishing 6e, 2018
Suneel K. Maheshwari, House Pvt. Ltd.
Sharad K. Maheshwari
3 Computerized Accounting Neeraj Goyal, Rohit Kalyani Publishers 1e, 2018
Sachdeva
Reference Books
1 Accounting for Managers J.Made Gowda Himalaya 1e, 2007
Publishing House
2 Financial Accounting for N. Ramachandran, Ram McGraw Education 4e., 2016

Management Kumar Kakani (India) Private
Limited
3 Management Accounting : Text, M Y Khan, P K Jain Tata McGraw-Hill 7e, 2007
Problems and Cases Education
4 Accounting and Finance for Non- Jai Kumar Batra Sage Publications 1e, 2018
finance Managers
Page 15 of 123
BUSINESS STATISTICS
Course Objectives:
1. To make the students learn about the applications of statistical tools and Techniques in decision making.
2. To emphasize the need for statistics and decision models in solving business problems.
3. To enhance the knowledge on descriptive and inferential statistics.
4. To develop analytical skills in students in order to comprehend and practice data analysis at different levels.
5. To familiarize the students with analytical package MS Excel.
Module -1 Introduction to Statistics 9 hours
Introduction to Statistics: Meaning and Definition, functions, scope and limitations, Collection and presentation
of data, frequency distribution, measures of central tendency - Mean, Median, Mode, Geometric mean, Harmonic
mean. Measures of dispersion: Range – Quartile Deviation – Mean Deviation -Standard Deviation – Variance-
Coefficient of Variance - Comparison of various measures of Dispersion.
Module -2 Correlation and Regression 7 hours
Scatter Diagram, Karl Pearson correlation, Spearman’s Rank correlation (one way table only), simple and
multiple regressions (problems on simple regression only).
Module -3 Probability Distribution 9 hours
Probability Distribution: Concept and definition - Rules of probability –Random variables – Concept of
probability distribution – Theoretical probability distributions: Binomial, Poisson, Normal and Exponential –
Baye’s theorem (No derivation) (Problems only on Binomial, Poisson and Normal).
Module -4 Time Series Analysis 8 hours
Time Series Analysis –Objectives, Variations In Time Series - Methods Of Estimating Trend: Freehand Method
- Moving Average Method - Semi-Average Method - Least Square Method. Methods of Estimating Seasonal
Index: Method Of Simple Averages - Ratio To Trend Method - Ratio To Moving Average Method.
Module -5 Hypotheses 7 hours
Types, characteristics, source, formulation of hypotheses, errors in hypotheses. Parametric and Non-Parametric
Tests- t-test, z-test, f-test, u-test, K-W Test (problems on all tests). Normality and reliability of
hypothesis. Statistical analysis- Bivariate and Multivariate Analysis- ANOVA-one-way, two-way classification
(theory only).
Module-6 Computer lab for Statistics 10 hours
MS Excel: Functions, Formulas, Types of errors in excel, Data analysis using MS-Excel- Mean, Median, Mode,
Geometric Mean, Harmonic mean, Standard Deviation, Correlation
Course Outcomes:
1. Facilitate objective solutions in business decision making under subjective conditions.
2. Demonstrate different statistical techniques in business/real-life situations.
3. Understand the importance of probability in decision making.
4. Understand the need and application of analytics.
5. Understand and apply various data analysis functions for business problems.
 Students are expected to have a basic excel classes.
 Students need to be encouraged to do a small primary research inside the classroom in groups and to analyze
the data using statistical tools like Mean, SD, Correlation(Ex: Motivation, Stress etc)
 Students can also be encouraged to go out for a live survey in Malls, Showrooms and in other Colleges to
collect data’s and to analyze it. Ex: Buying behavior, Brand aspects etc)
Lab compulsory-minimum 10 hours.
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 The students will have to answer five full questions; selecting four full question from question
number one to seven and question number eight is compulsory.
Textbooks
Sl Title of the book Name of the Author/s Publisher Name Edition and year
No
1 Fundamentals of S C Gupta Himalaya Publications 2012
Statistics
2 Research Methodology Ranjit Kumar Sage Publications 2018
3 Parametric and Non Vimala Veeraraghavan Sage Publication 2017

Parametric Statistics and Suhas
Reference Books
1 Statistical Methods Dr. S P Gupta Sultan Chand Publications 2014

2 Research Methodology C R Kothari Viswa Prakasam Publication 2015
3. Business Research S.N.Murthy and Excel Books 3e, 2016
Methods U.Bhojanna.
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MARKETING MANAGEMENT
Course Objectives
1. Make students have an understanding of the fundamental concepts of marketing & the environment in
which marketing system operates.
2. To analyze the motives influencing buying behaviour & Describe major bases for segment marketing, target
marketing, and market positioning.
3. Identify a Conceptual framework, covering basic elements of the marketing mix.
4. To understand fundamental premise underlying market driven strategies.
5. Giving them hands on practical approach to subject study.
Module-1 Introduction to Marketing 9 hours
Marketing V/s Selling, Customer value, Components of customer value and components of customer cost.
Marketing Ethics- green marketing and green economy. Marketing Myopia.Marketing Environment -
Components of Environment to be analysed- Micro/ Macro Environment, Technological environment, Socio-
cultural environment, Economic Environment, Legal Environment, Consumer/demographic environment,
Government policies, Political environment. Techniques used in Environment Analysis. Contemporary Indian
Marketing Environment. Cause and Social Marketing alternate concepts like 3V concepts of Nirmalaya Kumar
Social Responsibility of marketing- new marketing realities, new responsibilities, new-age marketing, societal
marketing concept, Corporate Social Responsibility. Emerging areas- Neuro Marketing , Sensory Marketing-
concepts only. Assignment: Contemporary Indian Marketing Environment
Module -2 Analysing Consumer Behaviour 9 hours
Connecting with consumers and consumer in sighting, Factors influencing Consumer Behaviour, Consumer
characteristics influencing buying behaviour- personal factors and cultural factors. Consumer Buying Decision
Process, Buying Roles, Buying Motives. The black box model of consumer behaviour. Psychological Processes
underlying consumer behaviour. Market Segmentation: Concept of Market Segmentation, Benefits, Requisites
of Effective Segmentation, Bases for Segmenting Consumer Markets, Market Segmentation Strategies.
Segmentation method – Geographic segmentation and Demographic segmentation, psychographic segmentation,
behavioural segmentation, volume segmentation, deep segmentation. Indian Consumer- Features about consumer
India, Classifying Indian consumer by Income B2B marketing Vs Consumer Marketing. Assignment- Live
projects on Consumer Behaviour.
Module -3 Product, Brand Equity, Services Marketing 9 hours
Product Management- fundamentals, primary objective of product management, product hierarchy, product line,
product mix, product mix strategies, Appraisal of product lines, products and brands. Managing PLC of
product/brand, New Product Development, packing as a marketing tool, Role of labelling in packing. Main tasks
in product management. Components of Product personality. Brand- selecting brand name, selecting logo, brand
extension- effects. Introducing new product, innovations, new product development, stages in new product
development, pricing strategy for new product. Branding - Concept of Branding, Types, Brand Equity, Branding
strategies.Services Marketing & its Characteristics- tasks involved in service marketing, differentiating,
positioning and brand building in services, premiumisation in service marketing.Market Segmentation, Targeting
& Positioning (STP): Targeting - Bases for identifying target Customer target Marketing strategies, Positioning -
Meaning, Product Differentiation Strategies, Tasks involved in Positioning. Monitoring brands performance and
positioning.
Module -4 Pricing , Marketing Channels 7 hours
Pricing decisions: Significance of pricing, factor influencing pricing (Internal factor and External factor),
objectives, Pricing Strategies-Value based, Cost based, Market based, Competitor based, Pricing Procedure.
Marketing Channels: Roles and purpose of Marketing Channels, Factors Affecting Channel Choice, Channel
Design, Channel Management Decision, Channel Conflict, Designing a physical Distribution System, Network
Marketing. Contemporary Channels and Retailing in India.Product Distribution Logistics: Product distribution
Concept. Distinction between distribution logistics and Supply Chain Management..
Module -5 Direct Marketing & Digital Marketing: 9 hours
Concept and scope of direct marketing, concept and components of digital marketing. Digital marketing
communications, digital marketing in India. Promotions- Marketing communications- Integrated Marketing
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Communications (IMC)-communication objectives, steps in developing effective communication, Stages in
designing message. Advertising: Advertising Objectives, Advertising Budget, Advertising Copy, AIDA model,
Traditional Vs Modern Media- Online and Mobile Advertising, Social Media for Advertising. Customer
Relationship Management- components. Significance of Marketing Research- importance of data.
Module - 6 Sales Promotion, Marketing Planning and Rural Marketing 7 hours
Sales Promotion: Tools and Techniques of sales promotion, Push-pull strategies of promotion. Personal selling:
Steps/process involved in Personal Selling. Publicity/Public Relation-word of mouth, sponsorships. Database
marketing: Basic concepts of e-commerce, e-marketing, m-Commerce, m-marketing, e-networking, CRM, MkIS.
Marketing Planning: Meaning, Steps involved in Marketing planning. Marketing Audit- Meaning, components
of Marketing Audit. Market Share analysis, Marketing cost analysis, Marketing Strategic Planning Process.
Concept of Rural Marketing: Flumist (HBR) and Saffola Journey- Case Studies
Classroom Exercise: Brand Communication (create and enact a commercial)
Course outcomes:
1. Develop an ability to assess the impact of the environment on marketing function.
2. To formulate marketing strategies that incorporate psychological and sociological factors which
influence buying .
3. Understand concept of Branding, development of product and significance of market
segmentation , targeting and positioning.
4. Identifying marketing channels and the concept of product distribution.
5. Identifying techniques of sales promotion , significance of marketing research.
6. Synthesize ideas into a viable marketing plan for various modes of marketing
 Understanding Contemporary Indian Marketing Environment.
 Understanding and demonstrating their exposure on consumer behaviour
 Effectively using their skill in creating and enacting a commercial on brand communication.
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 100 percent theory in the SEE.
Textbooks
No year
1 Marketing Management- Indian Ramaswamy & SAGE 6th Edition
Context, Global Perspective. Namakumari
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2 Marketing Management: A South Kotler, Keller, Koshy & Pearson Education Latest edition
Asian Perspective. Jha
3 New Product Management Merle Crawford and McGraw-Hill Latest Editon
Anthony Di Benedetto
4 Advertisement Brands & Consumer Ramesh Kumar Sage Publications 2020
Behaviour
Reference Books
1 Marketing in India: Text and Cases Neelamegham S Vikas Latest edition
2 Marketing Lamb, Hair, Mc Danniel Cengage Learning Latest edition
3 Fundamentals of Marketing Etzel M J BJ Walker & Tata Macgraw Hill Latest edition
Management, William J Stanton
Page 20 of 123
MANAGERIAL COMMUNICATION
Course Objectives:
1. To enable the students to become aware of their communication skills and sensitize them to their potential to
become successful managers.
2. To enable learners with the mechanics of writing and also help them to draft business letters in English precisely
and effectively.
3. To introduce the students to some of the practices in managerial communication those are in vogue.
4. To prepare students to develop the art of business communication with emphasis on analysing business situations.
5. To train Students towards drafting business proposals.
Introduction: Meaning & Definition, Role, Classification – Purpose of communication – Communication Process –
Characteristics of successful communication. Communicating within Organizations – Levels of communication,
Communication flow, Communication barriers, Media choices, Legal Consequences and Ethics, Communication in a
cross-cultural setting.
Module -2 Oral Communication 7 hours
Oral Communication: Meaning – Principles of successful oral communication, Conversation control –Reflection
and Empathy: two sides of effective oral communication.
Oral Presentation: Role of business presentations, Planning and Organizing Presentation, Planning Team and
Online Presentations, Developing Visual Support for Business presentation, Practicing and Delivering Presentation -
Refining your delivery.
Business Pitch:10 steps in Pitching, Elevator Pitching
Class room Exercise: Business pitch with video recording using PowerPoint and feedback.
Module -3 Written Communication 9 hours
Written Communication: Purpose of writing – Clarity in writing –Principles of effective writing – Approaching the
writing process systematically: The 3X3 writing process for business communication Pre writing – Writing –
Revising. Audience analysis, Writing Positive, Neutral, Persuasive and Bad-news Messages
Types of Written Communication in Business: Business Letters, Employee Reviews, Recommendation Letters,
Thank You Letters, Memos, proposals and Reports, Planning Documents, Press Releases, Proactive Media Writing
and E-mail.
Module -4 Business Reports 9 hours
Business Reports: Purpose, Kinds and Objectives of reports – Organization & Preparing reports, short and long
reports Writing, writing executive summary.
Business Case Analysis: What is a case? Characteristics of Case and its Analysis, Process of Case Analysis,
Requirements of Case analysis, The structure of written cases analysis.
Meeting Documentation: Notice, Agenda, and Resolution & Minutes
Assignment: Executive summary to be submitted.
Module -5 Employment communication 9 hours
Employment communication: Putting your best self forward, Preparing your resume, Writing covering letters and
Inquiry Emails, Preparing for a Job Interview, Conducting Yourself during the Interview, Following up throughout
the process, Practicing business etiquette.
Business Meetings: Format, planning, facilitating, participating and following-up.
Lab component: Video conferencing across stakeholders.
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Module-6 Interpersonal Communication 9 hours
Interpersonal Communication: Nonverbal communication and Listening.
Conflict Management and Negotiation skills: Meaning and characteristics of Conflict, Conflict management
through communication, Managing the process of communication in Conflict, Verbal skills for communicating in
conflict. Communication for effective negotiation – Meaning, nature and need for negotiation, Factors affecting
negotiation, stages in negotiation process, Negotiation strategies.
Technological Advancement and Business Communication: Intranet, Internet, Teleconference, Video conference,
Blogs, Webinars, Chat rooms, Voice and Text messaging.
Social Media: Introduction, Characteristics, Classification, Nature and scope of Six types of Social Media, Choosing
the most suitable social media. Using Social Media to build business relationships.
Lab component: Creating a Blog
Note: Suggested for practical component: Effective Communication Development.
Subject faculty to design suitable practical components for the topics in syllabus.
Course Outcomes:
1. The students will be aware of their communication skills and know their potential to become
successful managers.
2. The students will get enabled with the mechanics of writing and can compose the business letters in English
precisely and effectively.
3. Students will get exposure in drafting business proposals to meet the challenges of competitive environment.
4. The students will be introduced to the managerial communication practices in business those are in vogue.
5. Students will get trained in the art of Interpersonal communication and technological advancement and social
media usage in communications, with emphasis on analysing business situations.
Practical component:
 Make students enact and analyze the non-verbal cues.
 Conduct a mock meeting of students in the class identifying an issue of their concern. The students should
prepare notice, agenda and minutes of the meeting.
 Organize a mock press conference addressing to the launch of new product by an organization.
 Students should be given an assignment to draft a proposal to undertake research project.
 Video conferencing across stakeholders
 Create a Blog
 Business pitch with video recording using PowerPoint and feedback
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 The students will have to answer five full questions; selecting four full question from question number one
to seven and question number eight is compulsory.
Textbooks
N
o
1 Communicating in Business Ober Cengage 8th Edition, 2018
Newman
2 BCOM Lehman, Dufrene,Sinha Cengage Learning 2nd Edition, 2012
A South-Asian Perspective
3 Business Communication P D Chaturvedi Pearson 3rd Edition, 2013
Mukesh Chaturvedi
4 Business and Professional Kelly m. Quintanilla SAGE South Asia 2017
Communication Shawn T. Wahl Edition
Reference Books
1 Communicating in Business Williams,Krizan Cengage Learning 8th Edition, 2017
Logan,Merrier
2 Business Communication: Mary Ellen Guffey Cengage Learning 3rd Edition, 2002
Process
3 Business Communication Lesikar,Flatley,Rentz TMH 11th Edition, 2011
,Pande
4 Communicating in Business Williams, Krizan, Logan & Cengage Learning 8e, 2014
Merrier
Page 23 of 123
II SEMESTER
HUMAN RESOURCE MANAGEMENT
Course Objectives
1. The student will be able to recite the theories and various functions of Human Resources Management
2. The student will be able to describe and explain in her/his own words, the relevance and importance of Human
Resources Management at workplace
3. The student will be able to apply and solve the workplace problems through Human Resources Management
intervention
4. The student will be able to classify and categorise in differentiating between the best method to solve the
problem
5. The student will be able to compare and contrast different approaches of HRM for solving the complex issues
and problems at the workplace
6. The student will be able to design and develop an original framework and model in dealing with the problems
in the organization.
Module-1 Introduction 7 hours
Human Resource Management and Personnel Management, The Importance of Human Resource Management,
Models of Human Resource Management, Evolution of Human Resource Management, HRM in India, The
Factors Influencing Human Resource Management , Human Resource Management and Line Managers, The HR
Competencies, Human Resource Management and Firm Performance.
Module -2 Human Resource Planning 9 hours
Importance of HR Planning, Manpower Planning to HR Planning, Factors Affecting HR Planning, Benefits of
HR Planning, HRP Process, Tools for Demand Forecasting, Attributes of an Effective HR Planning, Barriers to
HR Planning, The Challenges for HR, Process of Job Analysis and Job Evaluation.
Recruitment and Selection: Importance of Recruitment, Recruitment Policies, Factors Influencing
Recruitment, Recruitment Process, Sources, Evaluation of Recruitment Process, Recruitment Strategy ; Selection,
Future Trends in Recruitment; Selection Process; Selection Tests; Factors Influencing Selections, Challenges in
Selection, Application Tracking System using MS-Excel
Learning, Training, and Development: Training, Learning and Development, Learning Theories, The Future of
Training, Learning, and Development: Crystal Gazing into the Future, World of Learning. Process of training and
Techniques of Training
Module -3 Performance Management and Appraisal 9 hours
Objectives of Performance Management, Performance Management and Performance Appraisal, Common
Problems with Performance Appraisals, Performance Management Process, Types of Performance Rating
Systems, Future of Performance Management.
Compensation and Benefits
Introduction, Definitions, Total Compensation, Total Rewards System, Forms of Pay, Theories of Compensation,
External Factors, Internal Factors, Establishing Pay Rates, Employee Benefits.
Industrial Relations
Decent Workplace: International Labor Organisation, Industrial Relations, The Objectives of Industrial Relations,
Approaches of Industrial Relations Systems, The Actors in Industrial Relations, Indian Context, Industrial
Relations and Human Resource Management.
Employment Relations - The Definition, Traditional Employment Relations, Actors in the Fray: Role-taking,
The New Frameworks for Employment Relations, The Future of Employee Relations.
Module -4 Human Resource Management in Small and Medium Enterprises 9 hours
Definition of SMEs, Human Resource Management and Performance in SMEs, The Difference in Adoption of
Human Resource Management: SMEs and Large Firms, Indian Experience, Impact of Weak Adoption of Human
Resource Management in SMEs, Factors Influencing the Adoption of Human Resource Management Practices in
SMEs, Future of Human Resource. Management in SMEs.
Human Resource Management in the Service Sector
Introduction, The Emergence of the Services Sector, Implications for Human Resource, Management Function,
Differences Between Services Sector and the Manufacturing Sector, Difference in Human Resource Management
Page 24 of 123
Practices in Services and Manufacturing Sectors, Human Resource Management and Service Quality Correlation,
Some Specific Industries in Services Sector, Trade Unions in Services Sector, Models of Union Strategies.
Case Study on “Training Program at ABC Cement”. .
Module -5 Human Resource Management Innovations 9 hours
Introduction, Human Resource Management and Innovations, Factors Affecting the Innovation Process in
Organisations, Characteristics of Human Resource Management Innovations, Conditions Necessary for
Successful HRMI Implementation, Current Trends in Human Resource Management Innovations, Innovative
Human Resource Management Practices in India, How Human Resource Management Practices Contribute to
Organisational Innovation, How to Make Human Resource Management Innovations Sustainable.
Module - 6 HR Leadership and Organisation Transformation 7 hours
Future of Human Resource Management: The next generation HR professionalism, Critical HR Issues of Today
and Tomorrow, Changing Mental Models: HR’s Most Important Task, HR roles critical for business survival, HR
profession in today’s changeful workplace, HR and Technology.
Course Outcomes:
1. Gain practical experience in the field of Human Resource Concepts, functions and theories.
2. Acquire the conceptual insight of Human Resource and various functions of HR.
3. Apply personnel, managerial and welfare aspects of HR.
4. Develop a greater understanding about HR practices, analyse the trends in the field of HR.
 An visit to Organisation and interact with HR Manager and list out the roles played by HR manager.
 Meet Recruitment Manager and ask- 10 questions one asks during Interview.
 Meet Training and Development Manager and list out various training given to employees; basis of training
program; Need analysis.
 Visit any Service Organisation and observe HR functions; List them.
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Textbooks
No year
1 Human Resource Management: R. C. Sharma, Nipun Sage Publication 2019
Theory and Practices, Sharma India Pvt. Ltd.,
Human Resource Management: Amitabha Sengupta 2019
Sage Publication 2019
2
Concepts India Pvt. Ltd.
Page 25 of 123
3 Leadership: Theory and Practices Peter G. Northouse Sage Publication 2016
4 Human Resources Management T.P RenukaMurthy HPH. 2015

Reference Books
1 The HR Scorecard: Linking People, Brian Becker, Dave Harvard Business 2001
Strategy, and Performance Ulrich, and Mark A. School Press
Huselid
2 The HR Answer Book: An Shawn Smith and AMACOM 2011
Indispensable Guide for Managers Rebecca Mazin
and Human Resources Professionals
3 Performance Management and T. V. Rao First Edition,
Appraisal Systems HR Tools for 2004
Global Competitiveness
4 Human Resource Management Appasaba L.V and College Book 2016
Kadakol A M House
5 Human Resource Management V.S.P Rao 2014
Page 26 of 123
FINANCIAL MANAGEMENT
Course Objectives:
1. To familiarize the students with basic concepts of financial management and financial system.
2. To understand concept of time value of money and its implication.
3. To evaluate the investment proposals.
4. To understand the management of working capital in an organization.
5. To analyze capital structure and dividend decision.
Meaning and objectives of Financial Management, changing role of finance managers. Interface of Financial
Management with other functional areas. Indian Financial System: Financial markets, Financial Instruments,
Financial institutions and financial services. Emerging issues in Financial Management: Risk Management,
Behavioural Finance, Financial Engineering, Derivatives (Theory).
Module-2 Time value of money 9 hours
hours of Time value of money –Future value of single cash flow & annuity, present value of single cash flow,
9Meaning
annuity & perpetuity. Simple interest & Compound interest, Capital recovery & loan amortization. (Theory &
Problem). Case Study on Loan amortization. Computer lab for calculation of future value, present value and loan
amortisation in MS excel.
Module-3 9 hours
Sources of Financing: Shares, Debentures, Term loans, Lease financing, Hybrid financing, Venture Capital,
Angel investing and private equity, Warrants and convertibles (Theory Only). Cost of Capital: Basic concepts.
Cost of debenture capital, cost of preferential capital, cost of term loans, cost of equity capital (Dividend
discounting and CAPM model) - Cost of retained earnings - Determination of Weighted average cost of capital
(WACC) and Marginal cost of capital. (Theory & Problem). Case Study on WACC.
Module-4 Investment Decisions 9 hours
Capital budgeting process, Investment evaluation techniques – [Net present value, Internal rate of return,
Modified internal rate of return, Profitability index, Payback period, discounted payback period, accounting rate
of return Problem). Risk analysis in capital budgeting-Case Study on replacement of capital project. (Numerical
problems). Computer lab for calculation of NPV, IRR, PI, Payback period, ARR in MS excel.
Module-5 Working Capital Management 7 hours
Factors influencing working capital requirements - Current asset policy and current asset finance policy-
Determination of operating cycle and cash cycle on Excel- Estimation of working capital requirements of a
firm. (Does not include Cash, Inventory & Receivables Management). Case study on Working Capital
Determination and the impact of negative working capital Amazon-negative working capital and profitability.
Computer lab for calculation of working capital cycle and operating cycle in MS excel.
Module-6 Capital structure and dividend decisions 7 hours
Capital structure and dividend decisions – Planning the capital structure-Governance of Equity and Debt, Fall in
interest rates and perils of Debt funding. Leverages, EBIT and EPS analysis. ROI & ROE analysis. Capital
structure policy. Dividend policy – Factors affecting the dividend policy - Dividend Policies- Stable Dividend,
Stable Payout (No dividend theories to be covered). Case Study on EBIT-EPS analysis & Leverages.
Course outcomes:
1. Understand the basic financial concepts
2. Apply time value of money
3. Evaluate the investment decisions
4. Estimate working capital requirements
5. Analyze the capital structure and dividend decisions
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 Identifying the small or medium sized companies and understanding the Investment evaluation techniques
used by them.
 Using the annual reports of selected companies, students can study the working capital management
employed by them. Students can also compare the working capital management of companies in the same
sector.
 Students can choose the companies that have gone for stock split and Bonus issue in the last few years and
study the impact of the same on the stock price.
 Students can study any five companies capital structure
 Students can do Company analysis for select companies using profitability and liquidity ratios.
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Textbooks
No. year
1 Financial Management Khan M. Y.& Jain P. K, TMH 7/e,
2 Financial Management Prasanna Chandra TMH 9/e,
3 Financial Management Prahlad Rathod ,Babitha HPH 1/e, 2015
Thimmaiah and Harish Babu
4 Financial Management: A Nikhil Chandra Shil & Sage Publications 1/e, 2016
Strategic Perspective Bhagaban Das
Reference Books
1 Financial Management I M Pandey Vikas Publishing 11/e, 2012
2 Principles of Corporate Finance Brealey, Myers, Allen & McGraw Hill 11/e, 2014
Mohanty Education
3 Cases in Financial Management I.M.Pandey & Ramesh McGraw Hill 3/e, 2015
Bhat Education
4 Corporate Finance Vishwanath S. R. Sage Publications 3/e, 2019
Page 28 of 123
RESEARCH METHODOLOGY
Course Objectives:
1. To understand the basic components of research design.
2. To Gain an insight into the applications of research methods.
3. To equip students with various research analytical tools used in business research.
4. To equip students with necessary critical thinking skills using excel.
Module-1 Business Research 9 hours
Business Research: Meaning, types, process of research- management problem, defining the research problem,
formulating the research Hypothesis, developing the research proposals, research design formulation, sampling
design, planning and collecting the data for research, data analysis and interpretation. Research Application in
business decisions, Features of good research study.
Module -2 Business Research Design 9 hours
Meaning, types and significance of research design. Exploratory and Conclusive Research Design.
Exploratory Research: Meaning, purpose, methods- Literature search, experience survey, focus groups and
comprehensive case methods. Conclusive Research Design - Descriptive Research - Meaning, Types – Cross
sectional studies and longitudinal studies.
Experimental Research Design – Meaning and classification of experimental designs- formal and informal, Pre
experimental design, Quasi-experimental design, True experimental design, statistical experimental design.
Module -3 Sampling 7 hours
Sampling: Concepts- Types of Sampling - Probability Sampling – simple random sampling, systematic
sampling, stratified random sampling, cluster sampling -Non Probability Sampling –convenience sampling-
judgemental sampling, snowball sampling- quota sampling - Errors in sampling.
Module -4 Data Collection 9 hours
Meaning of Primary and Secondary data, Primary data collection methods - observations, survey, interview and
Questionnaire, Qualitative Techniques of data collection, Questionnaire design – Meaning - process of designing
questionnaire. Secondary data -Sources – advantages and disadvantages.
Measurement and Scaling Techniques: Basic measurement scales-Nominal scale, Ordinal scale, Interval scale,
Ratio scale. Attitude measurement scale - Likert’s Scale, Semantic Differential Scale, Thurstone scale, Multi-
Dimensional Scaling. Case Study as per the chapter needs.
Module -5 7 hours
Data Analysis and Report Writing: Editing, Coding, Classification, Tabulation, Validation Analysis and
Interpretation- Report writing and presentation of results: Importance of report writing, types of research report,
report structure, guidelines for effective documentation.
Module – 6 9 hours
Advanced Excel and real time application: V Look Up, H Look up, Sort and filter, concatenate, Conditional
Formatting., Pivot Table, If statement, Nested If, Charts. Statistical tests and how to interpret statistical
outputs.
Course outcomes:
1. Understand various research approaches, techniques and strategies in the appropriate in business.
2. Apply a range of quantitative / qualitative research techniques to business and day to day management
problems.
3. Demonstrate knowledge and understanding of data analysis, interpretation and report writing.
4. Develop necessary critical thinking skills in order to evaluate different research approaches in Business
using excel in particular
Practical components:
• To identify research problem and collect relevant literatures for data analysis.
• To write the research design by using Exploratory and Descriptive Research methods.
• To conduct Market survey and to investigate consumer perception towards any FMCG and to conduct the data
analysis using excel and need to submit a small report.
Page 29 of 123
• To demonstrate Report writing and Presentation methods.
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Textbook/ Textbooks
Sl Title of the book Name of the Publisher Name Edition and year
No Author/s
1 Research Methodology C R Kothari Viswa Prakasam Publication 2014
2 Business Research S. N. Murthy & U. Excel Books 3e, 2016

Methods Bhojanna
3 Research Methods M MMunshi & K HPH 2015
Gayathri Reddy
Reference Books
1 Research Methodology Ranjit Kumar Sage Publications
2 Excel for dummies Harvey .G John Wiley & Sons 2016
3 Research Methodology Deepak Chawla and Vikas Publications 2014
Neena Sondhi
Page 30 of 123
OPERATIONS RESEARCH

Course objectives:
 Understand the mathematical tools that are needed to solve optimisation problems
 Solve linear programming problems using appropriate techniques to take informed Decision
 To understand and practice allocation problems, Assignments problems, Transportation problems and
Network Analysis (PERT & CPM).
Definition, scope of Operations Research, characteristics, advantages and limitations. Quantitative approach to
decision making models (Theory Only)
Module -2 Linear programming 9 hours
Structure of linear program model, Assumption, Advantages, Limitations, General mathematical model,
Guidelines for formulation of linear programming model, Formulation of problems, graphical method .
Module -3 Transportation problem 7 hours
General structure of transportation problem, methods of finding initial basic feasible solution (NWCM, LCM &
VAM), Degeneracy, Optimality Test using Stepping Stone and MODI Methods (theory only). Assignment
problems - Introduction, General structure. Problems on minimization & maximization.
Module -4 Decision theory 9 hours
Decision under uncertainty- Maxmin & Minmax, Decision under Risk- Expected Value, Simple decision tree
problems. (Only theory). Job Sequencing- N Jobs-two machines and N Jobs-three machines, 2 jobs-M machines
cases. (Only theory).
Module -5 Theory of games 9 hours
Formulation of game models, Two person Zero sum games & their solution, 2 x N and M x 2 games, pure
strategy games with saddle point, Mixed strategies (Graphical and algebraic methods), Limitations of game
theory.
Simulation: process of simulation, types of simulation, steps in simulation process, Monte Carlo simulation,
Simple problems on Simulation applications in Inventory, Queuing, finance problems, Advantages &
Disadvantages.
Module-6 Project management 9 hours
Structure of projects, phases of project management-planning, scheduling, controlling phase, work breakdown
structure, project control charts, network planning, PERT & CPM, Network components & precedence
relationships, critical path analysis, probability in PERT analysis, Theory of crashing (Theory Only), Theory of
Constraints (Theory only).
Course outcomes:
1. Get an insight into the fundamentals of Operations Research and its definition, characteristics and
phases
2. Use appropriate quantitative techniques to get feasible and optimal solutions
3. Understand the usage of game theory , Queuing Theory and Simulation for Solving Business Problems
4. Understand and apply the network diagram for project completion
Practical component:
 Learn and use TORA Software for analysis of all the ORTechniques and Real life Problems.
 Student should demonstrate the application of the techniques covered in this course.
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Textbook/ Textbooks
Sl Title of the book Name of the Publisher Name Edition and year
No Author/s
Solve
1 LPP, Networking
Operation and An
Research: Transportation
H.A. Tahaproblem usingPearson
TORA Publication
Software 2012
Introduction
2 Operation Research J K Sharma McMillan Publications 2014
Reference Books
1 Quantitative Techniques N D Vohra McGraw Hill 2015
in management
2 Operation Research J K Sharma McMillan Publications 2016
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STRATEGIC MANAGEMENT
Course objectives:
1. To provide insights into the core concepts of strategic management.
2. To evaluate various business strategies in dynamic market environments.
3. To gain insights into various strategic management models.
Meaning and Nature of Strategic Management, its Importance and Relevance and. Characteristics of Strategic
Management, The Strategic Management Process. Relationship Between a Company’s Strategy and its Business Model.
Case Study related to the Module.
Module -2 External Analysis 9 hours
Strategically Relevant Components of a Company’s External Environment – Industry Analysis - Factors Driving
Industry Change and its Impact - Porter’s Dominant Economic Feature - Competitive Environment Analysis - Porter’s
Five Forces Model – Key Success Factors Concept and Implementation. Case Study on external analysis.
Students Assignment: Industry External Analysis.
Module -3 Internal Analysis 9 hours
Describe Strategic Vision, Mission, Goals, Long Term Objectives, Short-Term Objectives and Discuss Their Value to the
Strategic Management Process, Resources, Capabilities, Competencies, Resource Based View of the firm (RBV),
Balanced Score Card, SWOC Analysis, Value Chain Analysis, Benchmarking. Case Study on internal analysis.
Students Assignment: Industry Internal Analysis.
Module -4 Strategy Formulation 9 hours
Business Strategies –Porter’s Generic Strategies: Low Cost, Differentiation, Best Cost, Focused Low Cost and Focused
Differentiation, Corporate Strategies – Growth Strategies (Internal Growth, External Growth, Integration,
Diversification, Mergers, Strategic Alliances), Ansoff’s Matrix, Stability Strategies (No-Change, Profit and Proceed
With Caution), Retrenchment Strategies (Turnaround, Divestment and Liquation), International Business Level
Strategies. Case Study on Strategic Formulation. Students Assignment: Strategies of listed companies.
Module -5 Strategy Implementation 9 hours
Strategy Implementation -Organisational Structure, Strategic Leadership and Organisational Culture
Strategy and Innovation - Introduction to Innovation: Process, Product and Platform; Creative Destruction and Disruptive
Technologies; Designing Organisations for Innovation; Innovation Environments: Institutional Innovation and
Environments, The Co-creation of Value, Open Innovation and Open Strategy, National Innovation Systems, Learning
Networks and Clusters, Social Innovation. Case Study on Strategy Implementation.
Module - 6 Strategic Control 7 hours
Strategic Control: Focus of Strategic Control, Establishing Strategic Controls (Premise Control, Strategic Surveillance,
Special Alert Control, Implementation Control), Exerting Strategic Control (through Competitive Benchmarking,
Performance and Formal and Informal Organisations). Case Study on Strategic Control.
Course outcomes:
1. Students should get clear idea about the concept of Strategic Management, its relevance, Characteristics, process
nature and purpose.
2. Student to acquire an understanding of how firms successfully institutionalize a strategy and create an
organizational structure for domestic and overseas operations and gain competitive advantage.
3. To give the students an insight on strategy at different levels of an organization to gain competitive advantage.
4. To help students understand the strategic drive in multinational firms and their decisions in different markets.
5. To enable the students to gain knowledge of strategy implementation and the control measures for effective
decision-making.
 Analyzing the Mission and Vision statements of selected Indian companies.
 Applying Michael Porter’s model to an industry (Retail, Telecom, Infrastructure, FMCG, Insurance, Banking
etc(Industry Note to be submitted)
 Internal Analysis & Strategies of a listed company in the form of the report to be submitted.
 Pick a company that has performed very badly compared to its competitors. Collect information on why the
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company failed. What were the issues in strategy and execution that were responsible for the company’s failure
in the market; analyze the internal and external factors.
 Map out GE 9-cell matrix and BCG matrix for some companies and compare them.
 Conduct SWOT analysis of companies around your campus.
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
The question paper will have 8 full questions carrying equal marks.

Each full question is for 20 marks.

Each full question will have sub question covering all the topics under a Module.

The students will have to answer five full questions; selecting four full question from question number one to
seven and question number eight is compulsory.
Textbooks
No year
Arthur A. Thompson Jr.

Crafting and Executing Strategy: Margaret A. Peteraf
McGraw Hill 19/e
1 The Quest for Competitive John E. Gamble
Education 2017
Advantage – Concepts and Cases A. J. Strickland III
Arun K. Jain
Michael A. Hitt
Strategic Management: R. Duane Ireland 9/e
2 A South-Asian Perspective Robert E. Hoskisson
Cengage Learning
2016
S. Manikutty
Reference Books
Stewart Clegg
Strategy: Chris Carter
1 Theory & Practice Marting Kornberger Sage Publications 3/e ,2020
Jochen Schweitzer
Strategy Management:
2 Theory & Practice
Biztantra 2004
John Parnell
Strategic Management:
John A. Pearce McGraw Hill 14/e
3 Planning for Domestic and Global
Education
Competition Richard B. Robinson 2015
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ENTREPRENEURSHIP AND LEGAL ASPECTS
Course Objectives:
1. To develop and strengthen entrepreneurial quality and motivation in students.
2. To impart basic entrepreneurial skills and understandings to run a business efficiently and effectively.
3. To provide insights to students on entrepreneurship opportunities, sources of funding and institutions supporting
entrepreneurs.
4. To make students understand the ways of starting a company of their own.
Module -1 Introduction to Entrepreneur & Entrepreneurship 7 hours
Meaning of entrepreneur - Evolution of the concept - Functions of an Entrepreneur - Types of Entrepreneur -
Intrapreneur- an emerging class - Concept of Entrepreneurship -Entrepreneurial Culture - Stages in entrepreneurial
process.
Creativity and Innovation: The role of creativity – The innovation Process – Sources of New Ideas – Methods of
Generating Ideas – Creative Problem Solving – Entrepreneurial Process.
Module -2 Developing Business Model 9 hours
Importance of Business Model – Starting a small scale industry -Components of an Effective Business Model,
Osterwalder Business Model Canvas.
Business Planning Process: Meaning of business plan - Business plan process - Advantages of business planning -
Final Project Report with Feasibility Study - preparing a model project report for starting a new venture.
Lab Component and assignment: Designing a Business Model Canvas
Module -3 Marketing function and forms of organisation 9 hours
Industry Analysis – Competitor Analysis – Marketing Research for the New Venture – Defining the Purpose or
Objectives – Gathering Data from Secondary Sources – Gathering Information from Primary Sources – Analyzing and
Interpreting the Results – The Marketing Process
Forms of business organization: Sole Proprietorship – Partnership – Limited liability partnership - Joint Stock
Companies and Cooperatives.
Module -4 Entrepreneurial finance 7 hours
Entrepreneurial finance- Estimating the financial needs of a new venture, internal sources of finance, external sources
of finance, components of financial plan
Institutions supporting Entrepreneurs: Small industry financing developing countries - A brief overview of financial
institutions in India - Central level and state level institutions - SIDBI - NABARD - IDBI - SIDCO - Indian Institute of
Entrepreneurship - DIC - Single Window - Latest Industrial Policy of Government of India.
Module -5 Rules And Legislation 9 hours
Applicability of Legislation; Industries Development (Regulations) Act, 1951; Factories Act, 1948; Industrial
Employment (Standing Orders) Act, 1946, Suspension, Stoppage of work, Termination of employment; Karnataka Shops
and Establishment Act, 1961; Environment (Protection) Act, 1986; The sale of Goods Act, 1930; Industrial Dispute Act
1947.
Module-6 Company Incorporation 9 hours
Process of Company Incorporation; process of registration; Importance of Marketing; Funding, Four stages of Start Up.
Intellectual property protection and Ethics: Patents – Copyright - Trademark- Geographical indications – Ethical and
social responsibility and challenges.
Course outcomes:
1. Display keen interest and orientation towards entrepreneurship, entrepreneurial opportunity Modules’ in order to
setup a business and to think creatively.
2. To know about the various business models and B-Plans across Business sectors.
3. Able to understand the importance of marketing and different forms of businesses.
4. Become aware about various sources of funding and institutions supporting entrepreneurs.
5. Awareness about legal aspects and ways to protect the ideas.
6. To understand the ways of starting a company and to know how to protect their ideas.
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 Make a business plan for your intended business - talk to bankers to find out what they look for in a business plan -
modify accordingly and present it in the class.
 Analyze the performance of listed family firms. How is their performance compared to the performance of other
firms? Does a family firm successfully manage to create wealth for non-family investors?
 Design a Business Model Canvas
 Interview a local entrepreneur to find out his/her major motivations to start a business - which of the skills and
characteristics do you find in the entrepreneur?
-Examine how he/she started a business, funding opted, protection of ideas etc.
 Study a local for-profit business and try to list out the positive social impacts of the business.
 Visit a trade show and try to compare the marketing activities of various stalls in that show - make a list of good
practices you come across in the show.
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X
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 The students will have to answer five full questions; selecting four full question from question number one to
seven and question number eight is compulsory.
Textbooks
No
1 Vasant Desai The Dynamics of Himalaya 2010
Entrepreneurial Development Publishing House
and Management
2 Donald F. Kuratko and Entrepreneurship South-Western 2012
Richard M. Hodgetts
Reference Books
1 Gupta S.L., Arun Mittal Entrepreneurship Development International Book 2012
House
2 Sudha G. S Management and Indus Valley 2009
Entrepreneurship Development Publication
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III SEMESTER
CORE COURSES
EMERGING EXPONENTIAL TECHNOLOGIES
Teaching Hours/Week 3:0:2 SEE Marks 60
Objective of the Course:
1. To understand the emerging technologies applicable in field of Management.
2. To study data science as a tool for decision making in Management
3. To understand the concept of AI, IOT and AR.
4. To study other emerging technologies in Management.
Module -1 Introduction to Emerging Technologies 9 hours
Evolution of technologies; Introduction to Industrial revolution; Historical background of the Industrial
Revolution; Introduction to Fourth industrial revolution (IR 4.0); Role of data for Emerging technologies;
Enabling devices and networks for emerging technologies (programmable devices); Human to Machine
Interaction; Future trends in emerging technologies.
Module -2 Data Science 7 hours
Overview for Data Science; Definition of data and information; Data types and representation; Data Value Chain;
Data Acquisition; Data Analysis; Data Curating; Data Storage; Data Usage; Basic concepts of Big Data.
Module -3 Artificial Intelligence(AI) 9 hours
Concept of AI, meaning of AI, History of AI, Levels of AI, Types of AI, Applications of AI in Agriculture,
Health, Business (Emerging market), Education, AI tools and platforms (eg: scratch/object tracking).
Module -4 Internet of Things (IoT) 9 hours
Overview of IOT; meaning of IOT; History of IOT; Advantages of IOT; Challenges of IOT; IOT working
process; Architecture of IOT; Devices and network; Applications of IOT at Smart home; Smart grid; Smart city;
Wearable devices; Smart farming; IOT tools and platforms; Sample application with hands on activity.
Module-5 Augmented Reality (AR) and Virtual Reality (VR) 9 hours
Introduction to AR, Virtual reality (VR), Augmented Reality (AR) vs mixed reality (MR), Architecture of AR
systems. Application of AR systems (education, medical, assistance, entertainment) workshop oriented hands
demo.
Module-6 Ethics, Professionalism and Other Emerging Technologies 7 hours
Technology and ethics, Digital privacy, Accountability and trust, Treats and challenges.
Other Technologies: Block chain technology, Cloud and quantum computing, Autonomic computing, Computer
vision, Cyber security, Additive manufacturing (3D Printing)
Course Outcomes:
By the end of this course the student will able to:
1. Identify different emerging technologies
2. Select appropriate technology and tools for a given task
3. Identify necessary inputs for application of emerging technologies
4. Understand the latest developments in the area of technology to support business
 Big data analysis using an analytical tool
 Study the Application of AI in any one field and prepare a Report
 Study the Ethical practices of a Company
 3D model Printing by Group or team
 Exposing the students to usage of IoT
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CO-PO mapping
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No year
1 Designing for Emerging Follett, J. O'Reilly Media 2014
Technologies: UX for Genomics,
Robotics, and the Internet of
Things
2 Emerging Technologies for Vong, J., & Song, I. Springer Singapore 2014
Emerging Markets
3 Disruption: Emerging Del Rosal, V. Emtechub. 2015
Technologies and the Future of
Work
4 Emerging Internet-Based Sadiku, M. N. O CRC Press 2019
Technologies
Reference Books
1 Digital Economy. Emerging Mohamed Anis Bach Tobji, 2018
Technologies and Business Rim Jallouli, Yamen
Innovation, Koubaa, Anton Nijholt
2 Virtual & Augmented Reality for Paul Mealy, 2018
Dummies
3 Augmented Reality and Virtual Timothy Jung, M. Claudia 2019
Reality: Empowering Human, tom Dieck
Place and Business,
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Technology & Operational Strategy
Course Objectives
1. To acquaint the student with the basic management principles with respect to production and operations
management.
2. To Familiar the student with different types of Production Systems.
3. To explain the students regarding various techniques used in Operations Management.
Module-1 Introduction to Production and Operation Management (POM) 7 hours
Introduction Operations Management: Meaning, Definition, Scope and Functions. Difference Between
Production and Operations Management. Management Guru’s and their Contribution. The Roles and Functions
of Operations Manager. Industry 4.0; Productions and Operations Management in Indian Context.
Module -2 Process Management Mapping 9 hours
Process Mapping, Process Flow charts, Ishikawa Diagrams, Fishbone Diagram and Cause and Effect
Relationship, 5M, 8P, and 4S Systems, Theory Z Approach.
Module -3 Lean Manufacturing 9 hours
Concept of Lean Manufacturing; meaning of lean manufacturing; History of Lean Operations, Types of Waste,
“5S” Technique of Eliminating the Waste, Lean Operations in the service sector, Role of Leadership, Lean
Operations and Just In Time(JIT).
Module -4 Production System 9 hours
Production System: Meaning, Types- Batch and Continuous Production, TPS: Introduction, Overview of Toyota
Production Systems – Focused Areas, Techniques: 5S, JIT, JIDOKA, KANBAN, KAIZEN, POKAYOKE,
Toyota Production Systems.
Module -5 Total Quality Management(TQM) 9 Hours
Evolution of quality; Concept, Meaning and Features of TQM, Eight building blocks of TQM; TQM tools.
Benchmarking: Concepts, Meaning, Benefits, Elements, Reasons for benchmarking, Process of benchmarking,
FMEA; Quality Function Deployment (QFD) – House of Quality, QFD Process, Benefits, Taguchi Quality Loss
Function, Quality Circles. Total Productive Maintenance (TPM) – Concept and need.
Module-6 Quality Systems 7 Hours
ISO: ISO role; Functions of ISO, Quality System Family Series ISO 9000; ISO 14000; ISO21000.
Six Sigma: Features of Six Sigma, Goals of Six Sigma, DMAIC, Six Sigma implementation.
Supply Chain and Operations: Supply Chain “KEIRETSU”, Core Competency, Relationship of Operations and
Supply Chain; Relationship of Purchasing and Supply Chain; Sources, Service Quality and Supply Chain.
Course Outcomes:
1. Acquire the knowledge about the concepts of production and operation management
2. Demonstrate the basic concepts of process mapping
3. Evaluate the importance of Lean Manufacturing
4. Develop strategies of Total quality management
5. Understand the roles of ISO standards and production system
 Students should understand process management
 Students to visit an organization and study the quality management system
 Students has to understand production system
 Study the role of leader in operation management and prepare a Report
 Students need to understand the practicality of the ISO standards
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The SEE question paper will be set for 100 marks and the marks scored will be proportionately reduced
to 60.
Textbooks
No year
1 Production and Operations S. N. Chari. Mc Graw Hill. 6/e
Management
2 Operations Management B. Mahadevan Pearson. 3/e
Theory and Practical
3 Operations Management Jay Heizer Barry Pearson. 12/e
Render, Chuck
Munson, Amit Sachan
4 Production and Operations R. Panneerselvam. PHI 3/e
Management
Reference Books
1 The Goal: Process of Eliyahu M. Goldratt North River Press 3/e
Improvement
2 The Toyota Way Jeffery Liker.
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MARKETING SPECIALISATION COURSES
SERVICES MARKETING
Course Code 20MBAMM303 CIE Marks 40
Course Objectives
1. To acquaint the students with the characteristics of services and their marketing implications.
2. To discuss and conceptualize the service quality, productivity in services, role of personnel in service
marketing and to manage changes in the environment.
3. To familiarize the students with the GAPS model and strategizing towards closing the GAPS for effective
services marketing.
Module-1 Introduction to services 9 hours
Reasons for the growth of services sector and its contribution; difference in goods and service marketing;
characteristics of services; concept of service marketing triangle; service marketing mix; GAP models of service
quality.
Consumer behaviour in services: Search, Experience and Credence property, consumer expectation of services,
two levels of expectation, Zone of tolerance, Factors influencing customer expectation of services.
Customer perception of services-Factors influencing customer perception of service, Service encounters,
Customer satisfaction, Strategies for influencing customer perception.
Module -2 Market Research for Customer Expectation 9 hours
Key reasons for gap using marketing research to understand customer expectation, Types of service research,
Building customer relationship through retention strategies –Relationship marketing, Evaluation Of customer
relationships, Benefits of customer relationship, levels of retention strategies, Market segmentation-Basis &
targeting in services.
Module -3 Customer defined service standards 9 hours
“Hard” & “Soft” standards, challenges of matching supply & demand in capacity, four common types of
constraints facing services, optimum v/s maximum use of capacity, strategies for matching capacity & demand.
Yield management-balancing capacity utilization, pricing. Waiting line strategies- four basic Waiting line
strategies.
Leadership &Measurement system for market driven service performance-key reasons for GAP-2 service
leadership- Creation of service vision and implementation, Service quality as profit strategy, Role of service
quality In offensive and defensive marketing.
Module -4 Employee role in service designing and Delivery 7 hours
Boundary spanning roles, Emotional labour, Source of conflict, Quality- productivity trade off, Strategies for
closing GAP 3.
Customer’s role in service delivery-Importance of customer & customer’s role in service delivery, Strategies for
enhancing-Customer participation, Delivery through intermediaries-Key intermediaries for service delivery,
Intermediary control strategies.
Module -5 Role of services marketing communication 9 hours
Role of services marketing communication- Key reasons for GAP 4 involving communication, four categories
of strategies to match service promises with delivery.
Pricing of services- Role of price and value in provider GAP 4, Role of non-monitory cost, Price as an indicator
of service quality –Approaches to pricing services, pricing strategies, SERVQUAL Model.
Mini Project – On measuring SERVQUAL
Module - 6 Physical Evidence in Services 7 hours
Physical evidence in services: Importance of Physical Evidence, Elements of Physical Evidence, Physical
Evidence Strategies, Guidelines for Physical Evidence.
Service scapes: Types of service scapes-Objective and Goals of services capes Role of services capes,
Approaches for understanding service scapes effects, Frame work for understanding services capes & its effect
on behaviour-Guidance for physical evidence strategies.
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Course outcomes:
1. Develop an understanding about the various concepts and importance of Services Marketing.
2. Enhance knowledge about emerging issues and trends in the service sector.
3. Learn to implement service strategies to meet new challenges.
 Ask students to choose a service industry of their choice at the beginning of the semester
 Ask them to do an in-depth study of the industry and give a presentation at the end of the every Module
relating the concepts to the particular industry(GAPS).
 Students can prepare service blueprints for any service of their choice.
 Identify any existing services, locate loopholes in the design and suggest modifications.
 Visit a service industry and analyze the role of customers in service delivery.
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Textbooks
Sl No Title of the book Name of the Author/s Publisher Name Edition and
1 Services Marketing Valarie A Zeithmal & Mary Jo McGraw Hill year
6/e 2018
2 Services Marketing Bitner
Christopher Lovelock Pearson Education 2014
3 Services Marketing Rajendra Nargundkar McGraw Hill 2015
4 Marketing Research Kumar Sage Publications 4/e, 2018
Reference Books
1 Services Marketing Parasuraman Sage Publications 2018
2 Services Marketing Hoffman & Bateson Cengage Learning 2017

3 Services Marketing: Operation, Strategy-Kenneth E Biztantra 2016
Management and Strategy Clow& David L. Kurtz
Page 42 of 123
MARKETING RESEARCH & ANALYTICS
Course Objectives
1. To provide an understanding of the basics of marketing research process.
2. To orient on the theoretical and practical aspects of marketing research.
3. Encourage the students to take up analytical thinking through research.
4. To highlight importance marketing research for enhancing marketing strategies.
Module-1 Marketing Research Dynamics 9 hours
Meaning of Marketing research; when marketing research is unnecessary; Nature and Scope of Marketing
Research; Marketing Research in the 21st Century (Indian Scenario); limitations of Marketing Research; threats
to marketing research; Introduction to marketing intelligence: concept of marketing intelligence (MI),
components, need for MI, Domains of MI. Ethics in marketing research. Design of consumer experiments using
Conjoint Analysis. Case Study on Marketing Research Dynamics.
Module -2 Marketing Research Projects 7 hours
Design and implementation of Marketing Research Projects, defining research questions, identifying respondents,
sampling accuracy and sufficiency. Issues around studying human subjects.
Lab on socially acceptable responses- managing
Module -3 Decision Support System 9 hours
Marketing Decision Support System-meaning, Use of Decision Support Systems in Marketing Research, Data
base & Data warehousing. The three Vs: Volume, Velocity & Varity, The Fourth V: Value. Elements of data base,
types of data base, using marketing data base for marketing intelligence, ways to gather consumer data.
Module -4 Applications of Marketing Research 9 hours
Applications of Marketing Research: Introduction, Consumer Market Research, Business-to-Business Market
Research, Product Research, Pricing Research, Motivational Research, Distribution Research, Advertising
Research, Media research, Sales Analysis and Forecasting.
Live project & Assignment: Agriculture Marketing or B2B marketing
Module -5 Predictive analysis 9 hours
Meaning of predictive analysis, how good are models at predictive behavior, benefits of predictive models and
applications of predictive analysis, reaping the benefits, avoiding the pitfalls, importance of predictive model,
process of predictive analytics. Predictive Analytics, Data Mining and Big Data_ Myths, Misconceptions and
Methods by Steven Finlay.
Module - 6 Product Research 7 hours
Product Research- Analysis of Diffusion of products, Adoption decisions, Product – services tradeoffs, evaluating
prototypes, Luxury and Lifestyle products.
Live project: New Product adoption
Course outcomes:
The student should be able to:
1. Comprehend the objectives of Market research & its application in solving marketing problems.
2. Appreciate the use of different data collection methods, sampling design techniques, measurement methods
to analyze the data.
3. Generalize and interpret the data with the help of various measurement techniques.
4. To understand the emergence of new trends in research.
 Choose 5 successful products or services and identify the insight behind them through a field survey.
 Do a comprehensive essay on the difference between consumers vs. trade vs. Competition insights & how
best to exploit them.
 Take 5 recent digital innovations like twitter or face book and identify the insights.
 Running case with real data Dell, Comprehensive critical thinking case Baskin-Robbins.
 Data Analysis case with real data IBM.
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Textbooks
No year
1 Marketing Research- An Applied Naresh K Malhotra & Pearson 7th Edition
Orientation SatyaBhushan Dash
2 Marketing Analytics Using Excel .Ajithab Dash Sage publications 2019
3 Essentials of Marketing Research William G Zikmund et. al Cengage Learning 7/e
4 Marketing Research V Kumar Sage Publications 1/e, 2015
Reference Books
1 Market Research: Text and cases Rajendra Nargundkar Mc Graw Hill 3rd Edition
2 The Effective Use of Market Robin J Birn Viva 4th Edition

Research: How to drive and focus
better business decisions
3 Marketing Research: Methodological Gilbert A Churchill & 8th Edition
Foundations Dawan Lacobucci
Page 44 of 123
CONSUMER BEHAVIOUR
Course Objectives
1. To understand the concept of consumer behaviour, decision making by consumers, behavioural variables and
its influences on consumer behaviour.
2. To comprehend the social and cultural dimensions of consumer behaviour.
3. To provide an insight of the psychological and behavioural concepts of consumers.
Meaning of Consumer Behaviour; Difference between Consumer & Customer; Nature & characteristics of Indian
Consumers; Consumerism: meaning; Consumer Movement in India; Rights & Responsibilities of consumers in
India; Benefits of consumerism. Research on Consumer Behaviour; Consumer Behaviour and Society.
Module -2 Models of Consumer Behaviour 9 hours
Input-Process-Output Model, Nicosia Model, Howard Sheth Model, Engel-Kollat-Blackwell Models of
Consumer Behaviour, Internal Influences, External Influences.
Consumer Decision Making: Consumer Buying Decision Process, Levels of Consumer Decision Making – Four
views of consumer decision making. On-line Decision Making: Meaning & Process/Stages.
Situational Influences- Nature of Situational Influence, Situational Characteristics and consumption behaviour.
Class Exercise: Conducting consumer experiments.
Module -3 Individual Influences on Consumer Behaviour and CRM Part –I 9 hours
a) Motivation: Basics of Motivation, Needs, Goals, Positive & Negative Motivation, Rational Vs Emotional
motives, Motivation Process, Arousal of motives, Selection of goals. Motivation Theories and Marketing Strategy
- Maslow’s Hierarchy of Needs, McGuire’s Psychological Motives.
b) Personality: Basics of Personality, Theories of Personality and Marketing Strategy (Freudian Theory, Neo-
Freudian Theory, Trait Theory), Applications of Personality concepts in Marketing, Personality and
understanding consumer diversity, Brand Personality, Self and Self-Image.
c) Perception: Basics of Perception & Marketing implications, Elements of Perception, Dynamics of Perception,
Influence of perception on CB, Consumer Imagery, Perceived price, Perceived quality, price/quality relationship,
Perceived Risk, Types of risk, How to consumers’ handle risk.
Module -4 Individual Influences on Consumer Behaviour and CRM Part –II 9 hours
d)Learning: Elements of Consumer Learning, Marketing Applications of Behavioural Learning Theories,
Classical Conditioning – Pavlovian Model, Neo-Pavlovian Model, Instrumental Conditioning.
e) Attitude: Basics of attitude, the nature of attitude, Models of Attitude and Marketing Implication, (Tri-
component Model of attitude, Multi attribute attitude models. Elaboration Likelihood Model).
Persuasive Communication: Communications strategy, Target Audience, Media Strategy, Message strategies,
Message structure and presentation
Module -5 External Influences on Consumer Behaviour 9 hours
Social Class: Social Class Basics, What is Social Class? (Social class & Social status, the dynamics of status
consumption, Features of Social Class, Five Social-Class Categories in India.
Culture: Basics, Meaning, Characteristics, Factors affecting culture, Role of customs, values and beliefs in
Consumer Behaviour. Subculture: Meaning, Subculture division and consumption pattern in India, Types of
subcultures. Cross Culture - Cross-cultural consumer analysis - Cross-cultural marketing strategy: Cross-
cultural marketing problems in India, Strategies to overcome cross-cultural problems.
Groups: Meaning and Nature of Groups, Types Family: The changing structure of family, Family decision
making and consumption related roles, Dynamics of husband-wife decision making, The family life cycle &
marketing strategy, Traditional family life cycle & marketing implications, Reference Groups: Understanding
the power & benefits of reference groups, Factors that affect reference group influence, Types of reference
group, Reference Group Appeals.
Module - 6 Consumer Influence and Diffusion of Innovations 7 hours
Opinion Leadership: Dynamics of opinion leadership process, Measurement of opinion leadership, Market
Mavens, Opinion Leadership & Marketing Strategy, Creation of Opinion Leaders.
Diffusion of Innovations: Diffusion Process, Adoption Process: Stages, categories of adopters, Post Purchase
Processes.
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Customer Relationship Management- Meaning & Significance of CRM, Types of CRM Strategies for building
relationship marketing, e-CRM, Meaning, Importance of e-CRM, Difference Between CRM & e-CRM
Case Study: Pillsbury Cookie Challenge.
Course outcomes:
1. Explain the background and concepts vital for understanding Consumer Behaviour.
2. Identify the role of variables that determines Consumer Behaviour in Social & cultural domain.
3. Identifying the psychological and behavioural practices adopted by organizations to enhance the Consumer
Behaviour.
• Students can go to malls and unorganized retail outlets and observe the behaviour of consumers of different
demographic segments while buying different category of goods. The students need to present the findings /
observations followed with a group discussion.
• Students have to prepare a questionnaire and conduct the survey on consumer buying behaviour and present
the findings in the class.
• Find three advertisements that appeal to the need for power, affiliation and achievement. Discuss their
effectiveness. Rewrite these for persons in different levels of Maslow’s Hierarchy?
• Meet your friends and conduct a survey to find what are the important factors in their purchase of mobiles,
shoes, bags etc.
• Conduct a study on advertisements regarding a specific product and find out how consumer deal with the
information overload.
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Texbooks
Sl No Title of the book Name of the Author/s Publisher Name Edition and year
1 Consumer Behaviour Leon Schiffman, Leslie Pearson Latest Edition
2 Consumer Behaviour: A Kanuk
Dr.Dheeraj Sharma, Jagdish Cengage Learning Latest Edition
Managerial Perspective N Sheth, Banwari Mittal
3 Consumer Behaviour Sethna Sage Publications 4/e, 2018

4 Advertisement Brands & Ramesh Kumar Sage Publications 2017
Consumer Behaviour-
Case Book
Page 46 of 123
Reference Books
1 Consumer Behaviour in Indian Suja Nair Himalaya 2015
Perspective Publications
2 Consumer Behaviour: Building Dell, Hawking & others Tata McGraw Hill Latest Edition
Marketing Strategy
3 Consumer Behaviour Satish K Batra & S H H Excel Books Latest Edition
Kazmi
Page 47 of 123
RETAIL MANAGEMENT
Course Objectives
1.To provide an understanding of the concepts, techniques and approaches in Sales Management
2. To emphasize on the Sales Manager’s problems and dilemmas.
3.To develop skills for generating, evaluating and selecting sales strategies.
4.To develop an understanding of the contemporary retail management, issues, strategies and trends.
5.To highlight the importance of retailing and its role in the success of modern business.
6.To acclimatize with the insights of retailing, key activities and relationships.
Module-1 Sales Management 7 hours
Meaning, Personal Selling, the sales management process Emerging Trends in Sales Management, Qualities and
Responsibilities of a sales manager. Selling skills & selling strategies: selling and buying styles, selling
situations, selling skills, selling process.
Module -2 Management of Sales Territory & Sales Quota 7 hours
Sales territory, meaning, size, designing, sales quota, procedure for sales quota. Types of sales quota, Methods of
setting quota. Recruitment and selection of sales force, Training of sales force.
Module -3 Retail Management 10 hours
Introduction and Perspectives on Retailing World of Retailing, Retail management, introduction, meaning,
characteristics, emergence of organizations of retailing - Types of Retailers (Retail Formats) - Multichannel
Retailing -Customer Buying Behaviour, role of retailing, trends in retailing, FDI in Retail - Problems of Indian
Retailing - Current Scenario. Assignment: History and current trends including Indian retail FDI Policy.
Module-4 Setting up Retail organization 10 hours
Size and space allocation, location strategy, factors Affecting the location of Retail, Retail location Research and
Techniques, Objectives of Good store Design. Retail Market Strategy - Financial Strategy Human Resource
Management, Information Systems and supply chain management & Logistics.
Store Layout and Space planning: Types of Layouts, role of Visual Merchandiser, Visual Merchandising
Techniques, Controlling Costs and Reducing Inventories Loss, Exteriors, Interiors.
Store Management: Responsibilities of Store Manager, Store Security, Parking Space Problem at Retail
Centers, Store Record and Accounting System, Coding System, Material Handling in Stores, Management of
modern retails stores.
Assignment: Merchandise Planning and Category Management, Mall Management-key aspects
Module -5 Retail Pricing 9 hours
Retail Pricing: Factors influencing retail pricing, Retail pricing strategies, Retail promotion
strategies
Relationship Marketing in Retailing: Management & Evaluation of Relationships in Retailing, Retail Research
in Retailing: Importance of Research in Retailing, Trends in Retail Research, Areas of Retail Research.
Customer Audits, Brand Management in retailing Retail Audit and ethics in Retailing Undertaking an audit,
responding to a retail Audit, problems in conducting a retail audit
Retail Analytics Case Study: Customer Analytics at Big Basket.
Module – 6 Internationalization of Retailing 7 hours
Evolution of International Retailing, Motives of International Retailing, International Retail Environment –
Socio-Cultural, Economic, Political, Legal, Technological and issues in international retailing.
Course Outcomes:
1.Career development in the field of sales
2.Management of sales
3.Find out the contemporary retail management, issues, and strategies.
4.Evaluate the recent trends in retailing and its impact in the success of modern business.
5.Relate store management and visual merchandising practices for effective retailing.
 Interview a salesperson in a retail store and write a brief report about what they like and dislike about their
jobs, their salary, travelling allowances, sales quotas, why they chose a sales career, and what does it take to
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succeed in this profession.
 Go to a kirana store and a supermarket and compare the following: a) store arrangement b) No of brands
carried c) pricing policies – are discounts given? d) Service – personal or impersonal? Etc.
 Go to at least three kirana stores in your neighbourhood (around 2 kms) and discuss with them the
importance of location, pricing, credit policy, etc. What percentages of goods are sold ‘loose’ in each locality
and compare this with the approximate income range of the customers? What are the retailer’s losses when a
customer defaults in payment? Does he make up for it by increasing his prices to other customers?
 Ask your friends if they would buy certain goods like groceries, vegetables, socks, mobile, pens etc from the
roadside vendor as against a regular shop. Group the products into low risk and high risk ones. Does this
buying behavior also depend on the personality of the individual doing the buying? Or the one doing the
selling?
 Student can make a presentation on any product or the services of student choice, covering selling strategies
and one day work exposure towards merchandising in any big retail outlets of respective places where
institute is operating. Rural colleges can send the students to the city nearby to observe the merchandising
planning in retail outlets and to make a small report.
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 100 perecent theory in the SEE.
Texbooks
1 Sales & Distribution Tapan K. Panda & Sunil 6/e, Oxford 2012
Management Sahadev, University Press
2 Managing of Sales Force Spiro Stanton Rich TMH 2003.
3 Sales Management Charles M. Futrell 2012
4 Retail Management Levy &Weitz McGraw Hill Latest Edition
5 Retail Management Chetan Bajaj Oxford University
3 Retail Management-A Global Dr.Harjit Singh S.Chand Reprint 2018
Perspective: Text and Cases
Reference Books
Sales & Distribution Gupta S. L Excel Books 2010
Management
2 Retail Marketing Management Dravid Gilbert, Pearson Latest Edition
Education
3 Retail Management: A Strategic Barry Berman, Joel R. Pearson Latest Edition
Approach Evans Education
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FINANCE SPECIALISATION COURSES
INVESTMENT MANAGEMENT
Course Code 20MBAFM303 CIE Marks 40
Course Objectives
1. To understand the capital market and various instruments for investment.
2. Learn valuation of equity, debt and mutual funds.
3. To learn theories of portfolio management.
4. To learn diversification of securities for risk return trade off in capital market.
5. To lean portfolio construction for retail investors, high net worth individuals, mutual funds.
Module -1 Introduction to Investment 7 hours
Investment Avenues, Attributes, Investor V/s speculator, Features of a good Investment, Investment Process.
Financial Instruments: Money Market Instruments, Capital Market Instruments, Derivatives.
Securities Market: Primary Market, Secondary Market. Stock Market Indicators- Indices of Indian Stock
Exchanges (only Theory).
Module -2 7 hours
Return and Risk Concepts: Concept of return, individual security returns, rate of return, Concept of Risk,
Causes of Risk, Types of Risk- Systematic risk- Market Price Risk, Interest Rate Risk, Purchasing Power Risk,
Unsystematic Risk- Business risk, Financial Risk, Insolvency Risk, Risk-Return Relationship, Concept of
diversifiable risk and non-diversifiable risk. Calculation of Return and Risk of Individual Security (Theory &
Problems).
Module -3 Valuation of Securities 9 hours
Bond features, Types of Bonds, Determinants of interest rates, Bond Valuation, Bond Duration, Bond
Management Strategies. Preference Shares- Concept, Features, Valuation. Equity Shares- Concept, Valuation,
Dividend Valuation Models, P/E Ratio valuation model. (Theory & Problems).
Module -4 7 hours
Macro-Economic and Industry Analysis: Fundamental analysis-EIC Frame Work, Economy Analysis, Industry
Analysis, Company Analysis- Financial Statement Analysis.
Market Efficiency: Efficient Market Hypothesis, Forms of Market Efficiency, Empirical test for different forms
of market efficiency.
Technical Analysis – Concept, Theories- Dow Theory, Eliot Wave theory. Charts-Types, Trends and Trend
Reversal Patterns. Mathematical Indicators –Moving Average Convergence-Divergence, Relative Strength Index
(Theory only).
Module -5 Modern Portfolio Theory 11 hours
Markowitz Model- Diversification, Portfolio Return, Portfolio Risk, Efficient Frontier. Sharpe’s Single Index
Model, Capital Asset Pricing Model: Assumptions, CAPM Equation, Capital Market Line, Security Market Line,
CML V/s SML. Sharpe’s Optimum Portfolio Construction. Arbitrage Pricing Theory: Equation, Assumption,
CAPM V/s APT (Theory & Problems).
Module-6 Portfolio Management Strategies and Performance Evaluation 9 hours
Portfolio Management Strategies: Active and Passive Portfolio Management strategy. Portfolio Revision:
Portfolio Revision Strategies – Objectives, Performance plans. Mutual Funds: Concept of Mutual Funds,
Participants in Mutual Funds, Advantages of Investment in Mutual Fund, Measure of Mutual Fund Performance.
Portfolio performance Evaluation: Measures of portfolio performance (Theory & Problems).
Course outcomes:
1. The student will understand the capital market and various Instruments for Investment.
2. The learner will be able to assess the risk and return associated with investments and methods to value
securities.
3. The student will be able to analyse the Economy, Industry and Company framework for Investment
Management.
4. The student will learn the theories of Portfolio management and also the tools and techniques for efficient
portfolio management.
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• Each student will be given a virtual cash of Rs.10 Lakhs and they will be asked to invest in equity shares based
on fundamental analysis throughout the semester. At the end the best investment will be awarded based on the
final net worth. Virtual on line trading account can be opened for the student and every week 2 hours can be
allotted to invest, monitor and evaluate.
• Students should study the stock market pages from business press and calculate the risk and return of selected
companies.
• Students can do a macro economy using GDP growth.
• Students’ are expected to do Industry analysis for specific sectors.
• Students can do Company analysis for select companies using profitability and liquidity ratios.
• Practice technical analysis using Japanese candle sticks.
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Textbook/ Textbooks
No. year
1 Investment Analysis and Portfolio Prasanna Chandra Tata McGraw Hill 3/e, 2010
management Education
2 Investments ZviBodie, Kane, Marcus Tata McGraw Hill 8/e, 2010
& Mohanty Education
3 Security Analysis & Portfolio J Kevin Tata McGraw Hill 2014
Management Education
Reference Books
1 Analysis of Investments & Reilly & Brown Cengage 10e/2017
Management Publications,
2 Security Analysis & Portfolio Punithavathy Ehavathy Vikas Publications 2/e, 201/8
Management Pandian
3 Investment management (Security Bhalla V.K. Vikas Publications 19/e, 2018
Analysis and & Portfolio
Management)
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DIRECT TAXATION
Course Objectives
1. To provide the students with a comprehensive understanding of basic concepts of Income tax
2. To understand the computation of taxable Income under different heads.
3. To know the deductions available while computing Income.
4. To understand corporate taxation system in India
Module-1 Income Tax Act, 1961 7 hours
Income Tax Act, 1961, Basic Concepts and definitions, Capital and revenue – receipts, expenditures, Basis of
charge and scope of total income , Residential Status and Incidence of Tax, Incomes which do not form part of
Total Income (Sec.10), Tax Planning, Tax Evasion and Tax Management. (Problems on residential Status of
Individual assessee).
Module -2 Income from Salaries 9 hours
Meaning of Salary, Allowances, Valuation & Taxability of Perquisites, Death cum Retirement benefits,
Deductions against Salary. Income from House Property (Theory Only). (Problems on salary Income).
Module -3 Income from Business or Professions 9 hours

Income under the head Profit and Gains of Business or Professions and its computation- basic method of
accounting- scheme of business deductions/ allowance- deemed profits- maintenance of books, Depreciation.
(Problems on computation of income from business/ profession of Individual assessee and Depreciation).
Module -4 Income under capital gain 9 hours
Income under capital gain, basis of charge, transfer of capital asset, inclusion & exclusion from capital asset,
capital gain, computation of capital gain, deductions from capital gains. Income from Other Sources (Theory
Only). (Problems on computation of Income from capital gain).
Module -5 Permissible Deductions 9 hours
Permissible deductions under section 80C to 80U, computation of tax liability of Individuals. Setoff and carry
forward of losses (Theory only). (Problems on Computation of taxable Income and tax liability of Individuals).
Module -6 Computation of taxable income of a company 7 hours
Computation of taxable income of a company with special reference to MAT. (Problems on MAT).
Course outcomes:
1. Understand the basics of taxation and process of computing residential status.
2. Calculate taxable income under different heads.
3. Understand deductions and calculation of tax liability of Individuals.
4. Know the corporate tax system.
• Calculation of Taxable income and tax liability using Excel.
• Encouraging the students to register as tax return preparers.
• Students can be exposed to filing of tax returns of Individual assesses.
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 40 percent theory and 600 percent problems in the SEE
Textbooks
No. year
1 Direct Taxes Law and practice Vinod Singhania and Taxman 2019/2020
Kapil Singhania Publications Edition
2 Students Guide to Income Tax Vinod Vinod Singhania and Taxman 2019/2020
Singhania and Kapil Singhania Kapil Singhania Publications Edition
Reference Books
1 Students Handbook on Taxation T N Manoharan Snow White Jan 2020
Publications Pvt. Edition
Ltd
2 Income Tax Law & Practice B.B.Lal & N. Vashisht Pearson 33e/2019
3 Income Tax H.C.Mehrotra & Sahithya Bhavan 60 e/2019

S.P.Goyal Publications
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BANKING & FINANCIAL SERVICES
Course Objectives:
1. To understand the structure and functions of central and Commercial banking in India.
2. To learn the functions of various financial services in India.
Module-1 Structure of Banking in India 7 hours
Structure of Banking in India: Functions of RBI, Monetary system, Sources of funds, Quantitative and
qualitative measures of credit control. Banking sector reforms, Bank performance analysis and Future of
Banking.(Theory)
Module -2 Commercial Banking 9 hours
Commercial Banking: Structure, Functions - Primary & secondary function, Role of commercial banks in socio-
economic development, Services rendered. Banking Technology- Concept of Universal Banking-Home banking–
ATMs-Internet Banking– Mobile Banking-Core Banking Solutions–Debit, Credit and Smart Cards– Electronic
Payment systems-MICR- Cheque Truncation-ECS- EFT – NEFT-RTGS. (Theory)
Module -3 Merchant Banking 9 hours
Merchant Banking: Categories, Services offered, Issue management – Pre and Post issue management, Issue
pricing, preparation of prospectus, Issue Management, Underwriting, Private Placement, Book Building Vs.
Fixed price issues.(Theory)
Module -4 NBFCs; Micro-finance; Leasing & Hire Purchase Banking 9 hours
A. NBFCs: An Overview -Types of NBFCs in India-Regulatory framework.
B. Micro-finance: Models, Services, Challenges.
C. Leasing & Hire Purchase: Concept, Types, Evaluation. Problems in Evaluation of Leasing & Hire Purchase.
(Theory& Problems)
Module -5 Credit Rating; Venture Capital; Depository System & Securitisation of Debt 9 hours
A. Credit Rating: Meaning, Process, Methodology, Agencies And Symbols.
B. Venture Capital: Concept, Features, Process. Stages, Performance of Venture Capital Funded Companies In
India.(Theory)
C. Depository System: Objectives, Activities, NSDL& CDSL. Process of Clearing and Settlement.
D. Securitization of Debt: Meaning, process, Types, Benefits. (Theory)
Module-6 Mutual Funds 7 hours
Meaning, Structure, Functions, Participants, Types of Funds, Types of Schemes, Performance of Mutual Funds,
Regulations for Mutual Funds.
Course outcomes:
1. The Student will be acquainted to various Banking and Non-Banking financial services in India.
2. The Student will understand the activities of Merchant Banking and credit rating.
3. The Student will be equipped to understand micro financing and other financial services in India.
4. The Student will understand how to evaluate and compare leasing & hire purchase.
 Study and compare the performance of Public and private sector banks.
 Issue management: Study the recent public issues.
 Factoring and forfeiting business in India.
 Venture capital funding and start up challenges.
 Status of securitization in India
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Textbook/ Textbooks
No. year
1 Financial services Khan M Y McGraw Hill 6/e
2 Banking and Financial Services Mukund Sharma Himalaya 2015
Publishing House
3 Financial Services in India: Concept Rajesh Kothari Sage Publications 1/e, 2010
and Application
Reference Books
1 Financial Markets and Services Gordon & Natarajan Himalaya 7/, 2011
Publishing House
2 Merchant Banking & Financial Vij & Dhavan McGraw Hill 1/e, 2011
3 services-, Banking
Investment Pratap G Subramanyam Tata McGraw Hill 2012
4 Behavioural Finance Sujata Kapoor & Jaya Sage Publications 1/ e, 2019
Mamta Prosad
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ADVANCED FINANCIAL MANAGEMENT
Course Objectives
1. To understand the concept capital structure and capital structure theories.
2. To assess the dividend policy of the firm.
3. To be aware of the management of working capital and its financing.
4. To understand the techniques of managing different components of working capital.
Module -1 Capital Structure Decisions 9 hours
Capital structure & market value of a firm. Theories of capital structure – NI approach, NOI approach,
Modigliani Miller approach, Traditional approach. Planning the capital structure: EBIT and EPS analysis. ROI &
ROE analysis. (Theory and Problems).
Module -2 Dividend Policy 9 hours
Dividend policy – Theories of dividend policy: relevance and irrelevance dividend decision. Walter’s &
Gordon’s model, Modigliani & Miller approach. Dividend policies – stable dividend, stable payout and growth.
Bonus shares and stock split corporate dividend behavior. (Theory and Problems).
Module -3 Working Capital Management Policy 9 hours
Working capital management – Determination of level of current assets. Sources for financing working capital.
Bank finance for working capital. (No problems on estimation of working capital). Working capital financing:
Short term financing of working capital, long term financing of working capital. Working capital leverage.
(Theory).
Module -4 Inventory Management 7 hours
Inventory Management: Determinations of inventory control levels: ordering, reordering, danger level. EOQ
model. Pricing of raw material. Monitoring and control of inventories, ABC Analysis. (Theory and problems)
Module -5 Receivables Management 7 hours
Receivables Management – Credit management through credit policy variables, marginal analysis, Credit
evaluation: Numerical credit scoring and Discriminate analysis. Control of accounts receivables, Problems on
credit granting decision. (Theory and Problems)
Module-6 Cash Management 9 hours
Cash Management – Forecasting cash flows – Cash budgets, long-term cash forecasting, monitoring collections
and receivables, optimal cash balances – Baumol model, Miller-Orr model, Strategies for managing surplus fund.
(Theory and Problems)
Course outcomes:
1. Get an overview of capital structure theories.
2. Understand and assess the dividend policy of the firm.
3. Realize the importance of management of working capital in an organization.
4. Be aware of the techniques of cash, inventory and receivables management
• Study the working capital financing provided by a Bank and submit the report on the same.
• Study the annual report of any two companies and prepare a cash budget for next year.
• Study dividend policy of companies and its impact on shareholders’ wealth.
• Study implications of bonus issues/stock splits of companies.
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Textbooks
No. year
1 Financial Management M.Y.Khan & P.K.Jain TMH 6/e, 2011
2 Financial Management Prasanna Chandra TMH 8/e, 2011
3 Corporate Finance-Text and Cases Vishwanath S.R. Sage Publishing 3/e, 2019
Reference Books
1 Financial Management & Policy Vanhorne Pearson 12/e,
2 Financial Planning: Theory and Sid Mittra, Shailendra Sage Publishing 1/e, 2015
Practice Kumar Rai, Anandi P
Sahu & Harry Starn, Jr.
3 Financial Management-A Rajesh Kothari Sage Publishing 2/e, 2017
Contemporary Approach
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HUMAN RESOURCE SPECIALISATION COURSES
RECRUITMENT AND SELECTION
Course Code 20MBAHR303 CIE Marks 40
Course Objectives
1. The student will be able to recite the theories and various steps involved in Recruitment and Selection
2. The student will be able to describe and explain in her/his own words, the relevance and importance of
Recruitment and Selection in the Organization
3. The student will be able to apply and solve the workplace problems through Recruitment and Selection
intervention
4. The student will be able to classify and categorize in differentiating between the best method to be
adopted by organization related to Recruitment and Selection
5. The student will be able to compare and contrast different approaches of Recruitment and Selection
framework for solving the complex issues and problems
6. The student will be able to design and develop an original framework and framework in dealing with the
problems in the organization.
Module-1 Workforce Planning and Recruitment Analytics 9 hours
Concept of Work, Organisation’s Work and Jobs; Millennials at the work place; Key Characteristics of
Millennials; Types of Millennial; The Evolution of Work Structure; Organising the Work; Strategic Job Redesign
and Its Benefits; Strategic Issues in Recruitment; What make Bad Recruitment; Overview of the Hiring Process;
Recruitment Metrics; Factors Affecting Recruitment; Recruitment Strategy: An Internal Approach; Recruitment
Strategy: An External Approach; Legal and Ethical Considerations; Organisational Best Practices.
Module -2 Job Analysis, Job Description and Job Design 9 hours
Identify the Job to Examine; Determine Appropriate Information Sources and Collect Job-Related Data; Job
Description; Competency and Competency Ice Berg Model; Why Competency Based Recruitment; Sources of
Recruitment; Different steps of job search; Motivational Job Specification; Creation of Functional Specification;
Creation of Behavioural Specification; Employer branding; Social Media; Job Design.
Module -3 Job Evaluation 7 hours
The Job Evaluation Process; Obtain Job KSAOs, Qualifications, Working Conditions, and Essential Duties;
Examine Compensable Factors Using the Rating/Weighting Evaluation Method; Determine Overall Job Value;
Hay Group—Pioneer in Job Evaluation; Determining Compensation using Job Evaluation Data; Legal and
Ethical Considerations for Job Evaluation; Online Salary Survey.
Module -4 Selection and Interview Strategy 9 hours
Interview Strategy and Process; Millennials shaping the Recruitment landscape in the organizations; Strategies
for recruiting and selecting Generation Y into the workforce Developing Effective. Interviewers; Interviewing
Techniques; Legal and Ethical Considerations in the Interview Process; The overall BEI Process; Assessment
Centre’s; Simulations.
Module -5 Testing and Assessment 9 hours
Testing in Occupational Selection; Test related to Assessment of Knowledge, Skills, and Abilities; Personality
Assessment; The Birkman method and MBTI® comparison; FIRO-B; Honesty and Integrity Assessment; Various
Non-Interviewing Methods; Graphology; Skills Assessment; Games and Group Activity for Leadership
Assessment; Administration of Tests and Assessments; Key Interviewer Skills.
Module – 6 Making the Hire; Assessment of Candidate and Job Fit 7 hours
Unique Recruitment strategies; Biodata and Application Forms; Implications of Using Social Media Content in
Hiring Decisions; Background Checks; Reference Checks; Pre-employment Testing; Making a Job Offer;
Transitioning from Job Candidate to Employee; Induction; Placement.
Course outcomes:
1. Gain the practical insight of various principles and practices of recruitment and selection.
2. Acquire knowledge of latest conceptual framework used in recruitment and selection process and
procedure applied in various industries.
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3. Illustrate the application of recruitment and selection tools and techniques in various sectors.
4. Develop a greater understanding about strategies for workforce planning and assessment, analyse the
hiring management system followed in various industries.
 Design and Job Advertisement and Calculate the Cost; Paper Print mode; Social Media formalities.
 Meet a Manager ( which ever stream ), interact and design and JD for that role.
 Meet HR Manager / Officer, and ask Best 10 Interview Questions they ask during Candidate interaction.
 Visit HR department, and take part on shortlisting/ Scrutiny the CV.
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Textbooks
Sl Title of the book Name of the Publisher Name Edition and
No Author/s year
1 How to Recruit, Incentives and Retain Rohtak Sage Publications 2019
Millennials.
2 Recruitment and Selection- Strategies Carrie A. Picardi Sage Publication 2019
for Workforce Planning & Assessment
3 Human Resource Management R. C. Sharma Sage Publication 2019
Reference Books
1 Human Resource Management: Amitabha Sengupta Sage Publication 2018
2 Leadership: Theory and Practices Peter G. Northouse Sage Publication 7/e, 2016
India Pvt. Ltd
3 Performance Management and T. V Rao Response Books 2004
Appraisal System
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HUMAN RESOURCE ANALYTICS
Course Objectives
1. The student will be able to describe and Identify the application of HR Analytics in the Organisation
HR Analytics in the Organisation
3. The student will be able to apply and solve the workplace problems through application of HR Analytics
in the Organisation
4. The student will be able to classify and categorise different models of HR Analytics in the Organisation
5. The student will be able to compare and contrast different approaches of HR Analytics in the
Organisation
6. The student will be able to design and develop an original framework and model in dealing with the
problems in the organisation.

Evolution of Business Analytics, Motivation for Studying Business Analytics, Emergence of Business Analytics,
Understanding Business Analytics, Managing a Business Analytics Project, Advantages of Business Analytics,
Making the Best Use of Business Analytics, Challenges to Business Analysts, Analytics in Different Domains of
Business, Levels of Analytics Maturity.
Module -2 Rise of Human Resource(HR)Analytics 7 hours
Meaning of HR Analytics; Pitfalls of HR Analytics; What is not HR Analytics; Evolution of HR Analytics,
Levels of Analysis, Conducting HR Analytics, Who Are Applying HR Analytics, Future of HR Analytics, The
Scope of Big Data in HR Analytics, Scope of Text Analytics in HR Analytics.
Module -3 Applications of HR Metrics and Creating HR Dashboards 9 hours
HR Metrics, Types of HR Metrics, Staffing Metrics, Training and Development Metrics, Application-oriented
Exercises : Dashboards: Few Key Excel Add-ins/Functions to Help Create Dashboards, Name Range, The
Developer Tab, Form Controls, Important Excel Formulas Useful for Creating Dashboards, VLOOKUP, INDEX,
SUMIF, AVERAGEIF and COUNTIF, Application of Excel Functions in Creating HR Dashboards,
Storyboarding: Connecting the Dots and Integrating the Findings.
Module -4 Correlation and Regression for HR Analytics 9 hours
Correlation Analysis, Output of Correlation Analysis, The Case of Outlier, Software for Statistical Analysis 1-
GNU PSPP, Plotting Scatter Plot in PSPP, Conducting Correlation in PSPP , Software for Statistical Analysis 2:
R and R Commander, The Advantage of Free OSS over Closed Software, Simple Linear Regression Analysis,
Co-variation of the Cause and Effect, Temporal Precedence, Plausible Alternative Explanations, Assumptions of
Regression Analysis, Interpretation of the Output of Simple Linear Regression Analysis, Conducting Simple
Linear Regression Analysis in PSPP, Conducting Simple Linear Regression Analysis in R Commander, Multiple
Regression Analysis, Interaction Effects.
Module -5 HR Analytics Applications using ANOVA 9 hours
One-Sample T-test, Null and Alternate Hypotheses, One-Sample T-Test, Assumptions of One-Sample T-test ,
Conducting One-Sample T-Test in PSPP, Conducting One-Sample T-Test in R Commander, Interpreting the
Output of One-Sample T-Test, Paired Sample T-Test, Conducting Paired-Sample T-Test in PSPP, Conducting
Paired-Samples T-Test in R Commander, Independent-Sample T-Test, Conducting Independent-Sample T-Test in
PSPP, Conducting Independent-Sample T-Test in R Commander, Analysis of Variance, Conducting Independent
One-Way ANOVA in PSPP, Conducting Independent One-Way ANOVA in R Commander, Steps to Analyse the
Output of ANOVA, Advanced Concepts.
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Module – 6 HR Analytics Applications using Regression 9 hours
Logistic Regression with Single Nominal Predictor, Assumptions of Logistic Regression Analysis Conducting
Logistic Regression Analysis in PSPP, Conducting Logistic Regression Analysis in R Commander, The Output of
Logistic Regression Analysis, Multiple Predictors, Conducting Logistic Regression Using Rattle Package,
Advanced Concepts , Pros and Cons of Logistic Regression as a Supervised Learning Algorithm; Factor Analysis
and Cluster Analysis: Factor Analysis, Assumptions of Factor Analysis, Considerations Before Conducting
Factor Analysis; Conducting Factor Analysis in PSPP, Conducting Factor Analysis in R Commander,
Interpretation of the Output of Factor Analysis, Cluster Analysis, Assumptions of Cluster Analysis, Conducting
Cluster Analysis in PSPP, Conducting Cluster Analysis in R Commander, Conducting Cluster Analysis in Rattle,
Interpreting the Output of Cluster Analysis, Advanced Concepts.
Course Outcomes:
1. Gain practical insight of HR Processes, HR analytics and predictive modelling used in HR functions.
2. Acquire conceptual knowledge of HRA frameworks, models and approaches.
3. Illustrate the application of datafication of HR, predictive analytics tools and techniques.
4. Analyse the employee data set, considering the various concepts and functions of HR, facilitating the
decision making in business context.
 To visit an Organisation and interact with Analyst who deals with HR function; Know how the data is
used and worked.
 Prepare a dashboard and analysis various functions and interrelations of data.
 Work on Excel through real time data of any company and generate the output.
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1 Practical Applications of HR Pratyush, Banerjee; Jatin Sage Texts, India 2019
Analytics Pandey; Manish Gupta
2 HR Analytics- Understanding Bhattacharya, Dipak Sage Texts, India 2017

Theories and Applications Kumar
3 Winning on HR Analytics- Ramesh, Soundarajan Sage Publication 2016

Leveraging Data for Competitive and Kuldeep Singh India Pvt. Ltd.
Advantage
Reference Books
1 Applying Advanced Analytics to HR Sesil James, C Pearson, New 2017
Management Decisions: Methods for Jersey
Selection, Developing Incentives and
Improving Collaboration
2 Predictive Analytics- Mastering the Martin Edwards and Kogan Page 2019
HR Matrix Kirsten Edwards
3 Fundamentals of HR Analytics: A Fermin Diez, Mark Emerald 2019

Manual on Becoming HR Analytical Bussin, Venessa Lee Publishing Limited
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INDUSTRIAL RELATIONS AND LABOUR LAWS
Course Objectives
1. The student will be able to describe and Identify the application of Labour Laws regulating
Industrial Relations in Organisation
2. The student will be able to describe and explain in her/his own words, the relevance and importance
of Labour Laws and Industrial Relations in Organisation
3. The student will be able to apply and solve the workplace problems through Labour Laws
4. The student will be able to classify and categorise different Laws and Codes
5. The student will be able to create and reconstruct Industrial Relations System to be adopted in the
Organisation
6. The student will be able to appraise and judge the practical applicability of Labour Laws regulating
Industrial Relations in Organisation
Module-1 Fundamental Aspects of Industrial Relations 9 hours
Introduction, Nature of Industrial Relations, Approaches to Industrial Relations, Trade Unions: The Participants
of Industrial Relation Activities, State and Employer/Management. The Participants of Industrial Relation
Activities; Evolution of Labour Legislation in India - History of Labour Legislation in India, Objectives of
Labour Legislation, Types of Labour Legislations in India, Constitutional Provisions for the Protection of Labour
Workforce in India, Rights of Woman Workers; The Present Labour Laws and Codes
Module -2 Factories Act, 1948 7 hours
Introduction, Objectives, Scope and Important Definitions, Approval, Licensing and Registration of Factories,
Health and Safety of Workers, Provisions Related to Working Conditions, Hazardous Processes, Employee
Welfare and Working Hours, Employment of Young Persons and Women, Annual Leaves with Wages, Penalties
and Contingence of Offences
Module -3 Social Security Act 9 hours
The Employees’ Compensation Act, 1923
Introduction, Objectives, Scope and Important Definitions of the Act, Eligibility, Rules for Workmen’s
Compensation, Amount and Distribution of Compensation, Notice, Claims and Other Important Provisions,
Enforcement of Act and Provisions for Penalty
The Employees’ State Insurance Act, 1948
Introduction, Objectives, Scope and Important Definitions, Administration of the Act, Finance and Audit,
Contribution, Benefits, Obligations of Employers under the Act, Adjudication of Disputes, Claims and Penalties,
Exemptions
The Maternity Benefit Act, 1961
Introduction, Objectives, Scope and Important Definitions, Provisions Related to Maternity, Benefits,
Enforcement of the Act, Penalties and Offences, Miscellaneous Provisions of the Act
The Employees’ Provident Funds and Miscellaneous Provisions Act, 1952
Introduction, Objectives, Scope and Important Definitions, Administration of the Schemes under the Act,
Administration of the Act, Calculation of Money Due from Employers, Their Recovery and Employees’,
Provident Funds Appellate Tribunal, Enforcement of the Act, Penalties and Offences, Miscellaneous Provisions
of the Act
The Payment of Gratuity Act, 1972
Introduction, Objectives, Scope and Important Definitions, Payment and Forfeiture of Gratuity and Exemption,
Compulsory Insurance and Protection of Gratuity, Determination and Recovery of Gratuity, Enforcement of the
Act, Penalties and Offences.
Module -4 Wages Act 9 hours
The Payment of Wages Act, 1936
Introduction, Objectives, Scope and Important Definitions, Provisions for Payment of Wages, Deductions from
Wages, Enforcement of the Act, Penalties and Offences, Miscellaneous, Provisions of the Act
The Minimum Wages Act, 1948
Introduction, Objectives, Scope and Important Definitions, Fixation and Revision of Wages, Payment of
Page 63 of 123
Minimum Wages, Enforcement of the Act, Penalties and Offences, Miscellaneous, Provisions of the Act
The Payment of Bonus Act, 1965
Introduction, Objectives, Scope and Important Definitions of the Act, Eligibility, Disqualification and Amount of
Bonus, Calculation of Bonus, Special and Miscellaneous Provisions, Dispute, Penalties and Offences
Module -5 Regulating Employer-Employee Relations Act 9 hours
The Industrial Disputes Act, 1947
Introduction, Objectives, Scope and Important Definitions, Procedure for Settlement of Industrial Disputes and
Authorities under the Act, (Chapter II), Notice of Change in Conditions of Service (Chapter II-A), References of
Disputes to Boards, Courts or Tribunals and Voluntary References
(Chapter III) Award and Settlements, Strikes and Lockouts (Chapter V), Layoff and Retrenchment (Chapters V-A
and V-B), Transfer and Closing Down of Undertakings, Special Provisions Related to Layoff, Retrenchment and
Closure (Chapter V-B), Unfair Labour Practices (Chapter V-C), Miscellaneous Provisions of the Act (Chapter
VII)
The Industrial Employment (Standing Orders) Act, 1946
Introduction, Objectives, Scope and Important Definitions of the Act, Procedure for Certification of Standing
Orders, Other Provisions Relating to Standing Orders, Miscellaneous Provisions of the Act, Penalties and
Offences
The Trade Unions Act, 1926
Introduction, Objectives, Scope and Important Definitions, Registration and Cancellation of Registration of Trade
Unions, Rights and Duties of Registered Trade Unions, Amalgamation and Dissolution of Trade Union, Penalties
Module – 6 Contract Labour (Regulation and Abolition) Act, 1970 7 hours
Contract Labour (Regulation and Abolition) Act, 1970
Introduction, Objectives, Scope and Important Definitions, Registration of Establishments Employing Contract
Labour, The Advisory Boards, Prohibition of Employment of Contract Labour, Appointment of Licensing Officer
and Licensing of Contractors, Welfare and Health of Contract Labour, Offences by Companies
The Employment Exchanges (Compulsory Notification of Vacancies) Act, 1959
Introduction, Objectives, Scope and Important Definitions, Notification of Vacancies, Penalties Miscellaneous
Provisions, The Employment Exchanges (Compulsory Notification of Vacancies)
Amendment Bill, 2013
Course outcomes:
1. Gain practical experience related to labour legislations in India across various sectors.
2. Acquire conceptual knowledge of Industrial relations and labour laws followed within industries.
3. Develop the greater understanding of IR concepts and its application in solving various issues in IR.
4. Apply the IR and labour laws concepts in various industries in India.
 Visit Any Organisation and discuss the applicability of Laws at the workplace
 Meet HR Manager and discuss the statutory and non-statutory measure
 Visit Labour Dept, Government, and Interact with Labour Commissioner
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Texbooks
No year
1 Industrial Relations and Labour Laws Parul Gupta Sage Publication 2019
for Managers India Pvt. Ltd
2 The SAGE Handbook of Industrial Paul Blyton, Edmund SAGE Publications 2008
Relations Heery, Nicolas Bacon,
Jack Fiorito
3 Labour and Industrial Laws P. K. PADHI Prentice Hall India 2017
Pvt., Limited
Reference Books
1 Bare Acts, Ministry of Labour GOI GOI 2019
2 The Idea of Labour Law Guy Davidov, Brian The Oxford 2011
Langille University Press
3 Labour and Industrial Laws PADHI, P. K PHI Learning Pvt. 2019
Ltd
Page 65 of 123
COMPENSATION MANAGEMENT AND REWARD SYSTEM
Course Objectives
1. The student will be able to describe and Identify the application of Compensation Management in
the Organisation
2. The student will be able to describe and explain in her/his own words, the relevance and importance
of Compensation Management in the Organisation
3. The student will be able to apply and solve the workplace problems through application of
Compensation Management
4. The student will be able to classify and categories different models and approaches of
Compensation Management adopted in the Organisation
5. The student will be able to formulate and prepare Compensation Management to be adopted in the
Organisation
6. The student will be able to design and develop an original framework and model in dealing with
compensation problems in the organisation.
Module-1 Compensation 7 hours
Compensation, Meaning of compensation, Total Compensation/Reward and Its Components and Types,
Importance of the Total Compensation Approach, Wages/Salaries, Some Other Terms, Theories of Wages, Does
Compensation Motivate Behaviour?, Compensation Philosophy, Compensation Strategy, Compensation Policy,
Base of Compensation Management, The Psychological Contract, Compensation and Legal Issues in
Compensation Management, Factors Affecting Employee Compensation/Wage Rates/Wage Structure/Levels of
Pay.
Module -2 Compensation Management 7 hours
Meaning of Compensation Management, Methods of Wage Payment, Essentials of a Satisfactory Wage System,
National Wage Policy in India, Wage Policy at the Organisational Level, Wage Problems in India,
Components/Functions of Compensation Management/W&S Admin, Divergent Systems and Institutions for
Wage Fixation in India.
Module -3 Wage Determination Practices in India 9 hours
Divergent Systems for Wage Determination in Practice in Indian Organisations
Introduction, Management’s Strategy, Reward Policy, Reward Management Processes, Reward Management
Procedures, Pay Reviews, Planning and Implementing Pay Reviews, Procedures for Grading Jobs and Pay, Rates
Fixation, Controlling Payroll Costs, Evaluation of Reward Processes, Some Other Trends, Boardroom Pay;
Divergent Systems and Institutions for Wage Fixation in Practice in India, Management Strategy; Fringe
Benefits, Fringe Benefits and Current Practices, Internal Audit of Compensation and Benefits; Different types of
Direct and Indirect compensation include: Base Pay / Base pay; Commissions; Overtime Pay; Bonuses, Profit
Sharing, Merit Pay; Stock Options; Travel/Meal/Housing Allowance; Benefits including: dental, insurance,
medical, vacation, leaves, retirement, taxes; Merit pay; Incentive Pay; Deferred Pay ; Pay for time; Recreational
facilities.
Module -4 Contingent Pay, Pay for Performance, Competence 9 hours
Competency-Based Pay, Skill-Based Pay, Team-Based Rewards, Gainsharing, Profit-Sharing Profit-Related Pay
and Beyond Other Cash Payments and Allowances Overtime Payments Attendance Bonuses, Shift Pay, Clothing
Allowances, Honoraria, Payments for Qualifications, Pay for Person, Pay for Excellence, Managerial
Compensation and Rewards, Sales Force Incentive Programmes, Competency based Pay- Framework, Model and
Challenges; Pay for Performance : Steps involved in the design for pay for performance - Intent ; Eligibility;
Participation; Performance and Goal Criteria-Measurements ; Funding; Pay Outs and Timing; Benefits Impact &
Administration; Evaluation.
Module -5 Administration & Controlling Salary Costs and Salary Review 9 hours
Salary Survey data, Salary Costs, Salary Planning, Salary Budget, Salary Control, Salary Reviews, Guidelines for
Salary Review Process, Responding to Negative Salary Review, Five Key Steps: Manager’s Guide to Annual
Salary Review, Fixing of Salary, Method of Paying Salary, Flexibility, Process of Wage and Salary Fixation.
Module - 6 Operating, Non-financial Benefits(Intrinsic and Relational Rewards) 9 hours
Page 66 of 123
on, Role of Non-financial Benefits/Rewards on Employee Motivation, Types of Non-financial Benefits/Rewards,
Planning the Non-financial Benefits/Rewards, A Few Most Effective Non-financial Benefits/Rewards to Motivate
Employees, Heineken’s Refreshing Approach to Reward, Non-financial Metrics Intellectual Capital Assessment
and Market Implications of Human Capital, Recognition, Praise, Learning and Development, Achievement,
Value Addition in Personality Others.
Course outcomes:
1. Gain insights of various conceptual aspects of Compensation and Benefits to achieve
organizational goals.
2. Determine the performance based compensation system for business excellence and solve
various cases.
3. Designing the compensation strategies for attraction, motivation and retaining high quality workforce.
4. Understand the Legal & Administrative Issues in global compensation to prepare compensation plan, CTC,
wage survey and calculate various bonus.
 To understand the theoretical and practical aspects in the area of compensation and benefits.
 Exposure to MS-Excel or HRIS packages recommended.
 Acquire knowledge of compensation and reward system policies, processes and procedure.
 Apply the concepts of compensation administration and intrinsic and extrinsic reward system in national and
global perspective.
 Analyse the divergent system and wage determination practices followed in various sectors.
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Textbooks
No year
1 Compensation Management R. C. Sharma, Sulabh Sage Publication 2019
Sharma India Pvt. Ltd
2 Compensation and Benefit Design Biswas, Bashker, D Pearson 2013
3 Managing Employees Performance Shields Cambridge Press 2007
and Rewards
Page 67 of 123
Reference Books
1 Human Resource Information Michael J. Kavanagh, Sage Publication 3/e, 2015
Systems: Basics, Applications, and Mohan Thite, Richard D. India Pvt. Ltd
Future Directions Johnson
2 Competency-Based Human Resource Anindya Basu Roy, Sage Publication 2019
Management Sumati Raym India Pvt. Ltd
3 Compensation and Reward Singh, B D Excel Books 2007
Management
Page 68 of 123
GUIDELINES FOR INTERNSHIP 20MBA IN 307
(BETWEEN 2ND AND 3RD SEMESTER MBA)
INTERNSHIP
Course Code 20MBA IN 307 CIE Marks 40
OBJECTIVE
To expose the students to understand the working culture of the organization and apply theoretical concepts in real
life situation at the work place for various functions of the organization.
STRUCTURE
The Internship shall consist of study of an organization for 4 credits for 4 weeks.
GENERAL GUIDELINES
 The Internship shall be for a period of 4 weeks immediately after the completion of 2nd Semester
Examinations but before the commencement of the 3rd semester classes
 The Course code of the Internship shall be 20MBA IN 307 and shall be compulsory for all the students.
 No two students of an institute shall work on the same organization.
 The student shall seek the guidance of the internal guide on a continuous basis, and the guide shall give a
certificate to the effect that the candidate has worked satisfactorily under his/her guidance. Student need to
identify an external guide (Working in the organization) and seek guidance from him/her.
Submission of Report: Students shall submit one hard copy of the report to the college with hard bound color of
royal blue and a soft copy in PDF file (Un-editable Format)
Evaluation:
Internal evaluation will be done by the internal guide.
Viva-Voce / Presentation: A viva-voce examination shall be conducted at the respective institution where a student
is expected to give a presentation of his/ her work. The viva –voce examination will be conducted by the respective
HOD or Senior Professor or Internal Guide of the department and an external evaluator drawn from industry. In case
of non availability of industry professional, a senior professor or a faculty with more than 10 years of experience
may be invited to conduct the viva-voce examination. Internship carries 100 marks consisting of 40 marks for
Internship report (evaluated by internal guide) and 60 marks for viva-voce examination.
Contents of the Internship Report
 Cover page
 Certificate from the Organization (scanned copy)
 Certificate from the guide, HOD and Head of the Institution (scanned copy) indicating bonafide
performance of Internship by the student.
 Declaration by the student ( scanned copy)
 Acknowledgement
 Table of contents
 List of tables and graphs
Executive summary
Chapter 1: Introduction about the Organisation & Industry.
Chapter 2: Organization Profile
i. Back ground,
ii. Nature of business,
iii. Vision mission, quality policy
iv. Workflow model
v. Product/service profile
vi. Ownership pattern
vii. Achievements/awards if any
viii. Future growth and prospects
Chapter 3: Mckensy’s 7S framework and Porter's Five Force Model with special reference to Organization under
study.
Chapter 4: SWOT Analysis
Chapter 5: Analysis of financial statements
Page 69 of 123
Chapter 6: Learning experience.
Bibliography
Annexure relevant to the Internship such as figures, graphs, photographs, Financial statements etc.,
Format of the Internship: Report shall be prepared using the word processor viz., MS Word, Times New Roman
font sized 12, on a page layout of A4 size with 1” margin all sides (1.5” on left side due to binding) and 1.5line
spacing. The Internship report shall not exceed 60 pages.
Rubrics for Internship 20MBAIN 307 Marks

SL. Particulars Marks
No
1 CIE Assessment by the Guide- Interaction with the student 20
2 CIE Report Evaluation by the Guide 20
3 Viva-Voce Examination to be conducted by the Guide
SEE
and an External examiner from the Industry/Institute 60
Total 100
Mark sheet for Viva voce Examination (SEE)

Visvesvaraya Technological University
Name of the Institution
Name of the Department
Course Code and Course Title: 20MBA IN 307 Internship

SL. Aspects Marks
No
1 Introduction 5
2 Understanding the Industry 5
3 Understanding the Corporate Functions/Company profile 10
4 Mckensy’s 7S framework and Porter's Five Force Model 10
5 SWOT/SWOC analysis justification 10
6 Financial statement analysis 10
7 Learning experience 10
Total 60
Marks Sheet for Viva Voce examination

SL USN 1 2 3 4 5 6 7 Total
No
1
2
3
4
5
Total
Signature of Internal Examiner Signature of External Examiner

Name and Designation with affiliation Name and Designation with affiliation
Page 70 of 123
IV SEMESTER
MARKETING SPECIALISATION COURSES
B2B MARKETING MANAGEMENT
Course Objectives
1. Make students have an understanding of B2B Marketing and its characteristics
2. To analyze the purchasing decisions of online customers
3. Analysing traditional marketing approach vis-a vis modern marketing approach using the B2B strategy
4. To enhance knowledge of emerging trends in integrated marketing communications.
5. Managing innovation in the B2B context and understand concept of Relationship portfolio and Key Account
Management.
Module-1 B2B Marketing 7 hours
B2B-Introduction, significance and concept of B2B Marketing. Business Markets, characteristics.
Classification of Business Products and Markets.
Module -2 Purchasing Behaviour 7 hours
Factors affecting purchasing decisions, purchasing orientation, Segmenting purchase categories. Purchase
Process- variations. Buying situations and marketer actions. Online buying.
Traditional marketing approach- uncertainties of buyer and supplier/ marketer. Supplier uncertainties.
Relationship variables. Impact of IT. Inter-firm Relationships and Networks. Case Study
Module -3 B2B strategy and Market Segmentation 7 hours
Process, approach. Responsible strategy-CSR and sustainability, Customer value and strategy.
Researching B2B markets. Standard industrial classification.
B2B Market Segmentation- Significance of segmentation. Basis of segmentation. Challenges of segmentation in
B2B markets. B2B positioning. Case Study.
Module -4 Market Communication 7 hours
Brand expression, Communication mix and customer acquisition process. Relationship Communication, sales
responsibilities. The relationship communication process, call preparation, selling to low-priority and high-
priority customers. Value selling and consequences- order fulfilment-relationship building. Case Study.
Module -5 Relationship Portfolio & Key Account Management 7 hours
Principles of Portfolio management, identifying key accounts, Classification criteria. Relationship life-cycle,
declassification, managing loyalty. Case Study.
Assignment: Implementing KAM
Module – 6 B2B product Offerings and Price Setting 5 hours
Elements of B2B offering, strategic tools for managing product offerings, managing innovation in the B2B
context.
Price setting in B2B markets- 3 C’s of pricing-cost, customer and competition-Pricing- strategy, price
positioning, role of sales force in pricing, bid pricing, internet auctions, ethical aspects of B2B pricing.
Case Study
Course outcomes:
1. Understand significance of B2B marketing .
2. Ability to create an integrated marketing communications plan which includes promotional strategies.
3. Effectively use marketing communication for customer acquisition
4. Define and apply knowledge of various aspects of managerial decision making related to marketing
communications strategy and tactics.
 Interview a salesperson and write a brief report about what they like and dislike about their jobs, their salary,
travelling allowances, sales quotas, why chose sales career, and what does it take to succeed in this profession.
 Ask your friends if they would buy certain goods like groceries, vegetables, socks, mobile, pens etc from the
roadside vendor as against a regular shop. Group the products into low risk and high risk ones. Does this buying
behaviour also depend on the personality of the individual doing the buying? Or the one doing the selling?
 Students can make a presentation on any product or the services of student choice, covering selling strategies
Page 71 of 123
and one day work exposure towards merchandising in any big retail outlets of respective places where the institute
if operating.
 Rural colleges can send the students to the city nearby to observe the merchandising planning in retail outlets
and to make a small report.
 Roles and functions of sales manager and sales people are different in every organization Sales people view the
roles of sales managers in their own way and vice versa. You are the sales manager of a company. You make an
analysis of what you feel should be roles of a sales manager and a salesperson for maximizing sales of the
organization.
 Your company is active in internet trading. A current issue in internet trading is : how to make internet selling
safe. Different methods have been suggested for safety or security of internet trading. You have to analyze
different methods and recommend a method for your company.
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Textbooks
No year
1 Business to Business Marketing Ross Brennan, Louise Sage Publications 3e -2014
Canning & Raymond
McDowell
2 B2B Marketing Strategy: Heidi Taylor Kogan Page 1/e, 2017
Differentiate, Develop and Deliver
Lasting Customer Engagement
Reference Books
1 Innovative B2B Marketing: New Simon Hall Kogan Page 1/e, 2017
Models, Processes and Theory
2 Product and Brand Management Michael Baker and Stuart Pearson 4/e, 2014
Hart
Page 72 of 123
LOGISTICS AND SUPPLY CHAIN MANAGEMENT
Course Objectives
1. To understand the basic concepts, processes and key elements of a supply chain.
2. To understand the elements and scope of logistics in supply chain management
3. To provide insights for establishing efficient, effective, and sustainable supply chains.
4. To comprehend the role of warehouse management
5. To gain knowledge about Inventory Management
6. To provide insights into International Logistics
7. To explain the role of technology in supply chain planning, visibility, and execution.
Module-1 Supply Chain 7 hours
Concept, significance and key challenges. Scope of SCM- historical perspective, essential features, decision
phases – process view, supply chain framework, key issues in SCM and benefits.
Definition and scope of Logistics. Elements of Logistics, types, incremental value delivery through Logistics
management. Innovations in Supply Chain. Estimating customer demand, forecasting in Supply Chain.
Case Study.
Module -2 Warehouse Management System 7 hours
Warehousing – scope, primary functions. Efficient Warehouse Management. Types of Warehouse. Warehouse
Layout Design, criteria. Warehouse Management System,
Distribution Management, Designing the distribution network, role of distribution, factors influencing
distribution, design options, distribution networks in practice, network design in the supply chain, factors
affecting the network design decisions. HUB & SPOKE vs Distributed Warehouses. Case Study
Module -3 Inventory Management 7 hours
Concept, various costs associated with inventory, EOQ, buffer stock, lead time reduction, reorder point / re-order
level fixation, ABC analysis, SDE/VED Analysis. Goals, need, impact of inventory management on business
performance. Types of Inventory, Alternative approach for classification of inventories, components of inventory
decisions, inventory cost management, business response to stock out, replenishment of inventory, material
requirements planning.
Dealing with demand uncertainty in Supply Chain- managing uncertainty in Supply Chain, (Bullwhip Effect)
,Impact of uncertainties. Case Study
Module -4 Transportation 5 hours
Role, functions, mode of transportation and criteria of decision. Transportation Infrastructure. Factors impacting
road transport cost, hazards in transportation, State of Ocean Transport, global alliances.
Packaging Issues in Transportation, role of containerisation. Case Study
Module -5 Logistics Management 7 hours
Logistics of part of SCM, logistics costs, logistics, sub-systems, inbound and out bound logistics bullwhip effects
in logistics, distribution and warehousing management. Demand Management and Customer Service: Demand
Management, CPFRP, customer service, expected cost of stock outs.
Recent Issues in SCM: Role of computer/ IT in supply chain management, CRM Vs SCM, Benchmarking
concept, features and implementation, outsourcing – basic concepts, value addition in SCM.
Case Study
Module - 6 International Logistics 7 hours
Logistics and Environment, Methods and tools facilitating International Logistics, challenges, Integrated Supply
Chain and Logistics Value Chain, Supply Chain Security Initiatives in the USA, Logistics Industry in India.
Sourcing Decisions in Global SCM- Logistics, trends, Key issues in Global sourcing, Factors influencing
Outsourcing. Performance Management in Supply Chain introduction. Case Study
Page 73 of 123
Course outcomes:
The student should be able to:
1. Demonstrate knowledge of the functions of logistics and supply chain management.
2. To relate concepts and activities of the supply chain to actual organizations.
3. Highlight the role of technology in logistics and supply chain management.
4. Evaluate cases for effective supply chain management and its implementation.
• Students are expected to choose any four Indian Organizations and study their supply chain in terms of
drivers of the Supply chain and submit a report.
• Students should visit different logistics companies and understand the services provided by them and submit
a report.
• Students should identify any product/service and study the type of distribution system used and understand
the reason for using that particular type and present it in the class.
• Students should identify the various types of IT applications employed by Indian Organizations in their
Supply chain
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 100 percent theory in SEE
Textbooks
No year
1 A Logistic approach to Supply Coyle, Bardi, Cengage Learning Latest edition
Chain Management Longley
2 Integrated Supply Chain and Rajat K. Baisya Sage 2020
Logistics Management
3 Supply Chain Management- Text Janat Shah Pearson Latest edition
and Cases
4 Supply Chain Management- Sunil Chopra, Peter Pearson Latest edition
Strategy, Planning and Operation Meindl, D.V.Kalra
5 Marketing Channels Anne Coughlan, Anderson,
Stern and El-Ansary
Reference Books
Page 74 of 123
1 The Box Marc Levinson
2 Essentials of Supply Chain Michaael H Hugos

Management
3 Logistics and Supply Chain Martin Christopher FT Publishing 5th Editon
4 Management
Supply chain Logistics Management Donald J Bowersox, Mc Graw Hill 4th Edition
David J Closs, M. Bixby Educagion
Cooper, John ?c
Bowersox
Page 75 of 123
DIGITAL MARKETING MANAGEMENT
Course Objectives
1. To understand the important concepts related to e-marketing
2. To learn the use of different electronic media for designing marketing activities.
3. To acquaint the students with the latest techniques of e-marketing.
Module-1 Introduction to Digital Marketing 7 hours
Concept of Digital Marketing, Origin, traditional versus Digital Marketing. Digital Marketing Strategy- The P-
O-E-M Framework, Segmenting and customising Messages, Digital Landscape. Digital advertising Market in
India. Skills required in Digital Marketing, Digital Marketing Plan
Module -2 Display Advertising 7 hours
Concept of Display Advertising, types of display ads, buying models, display plan
Targeting- contextual targeting placement targeting, remarketing, interest categories, geographc and language
tagging, demographics, mobile, other targeting methods. Programmatic digital advertising, You Tube
Advertising.
Module -3 Search Engine Advertising 7 hours
Understanding Ad Placement, Understanding Ad Ranks, Creating First Ad Campaign, Performance Reports.
Social Media Marketing: Building a successful Strategy
Live Project: Create a digital marketing plan
Module -4 Social Media Marketing 7 hours
Face Book Marketing: Facebook for business & facebook insights
LinkedIn Marketing: LinkedIn Strategy, LinkedIn Analytics
Twitter Marketing: Building Content Strategy, twitter usage , Twitter Analytics
Instagram & Snanpchat: Objectives of Instagram, Hashtags. What is Snanpchat. Digital Public Relations
Module -5 Mobile Marketing 7 hours
Mobile Usage, Mobile Advertising- Mobile Advertising Models, advantages of Mobile advertising, Mobile
Marketing Toolkit, Mobile Marketing features- Location based services, Social marketing on mobile, QR Codes,
Augmented Reality, Gamification.Tracking mobile campaigns- Mobile Analytics.
Live Project: Create a mobile advertising project..
Module – 6 Search Engine Optimization 5 hours
Search Engine Optimization: How search engines work, concept of search engine optimisation (SEO), On Page
Optimisation, Off Page Optimisation, Social media Reach, Maintenance- SEO tactics, Google Search Engine,
Web Analytics- Key Metrics- concepts only
Course outcomes:
1. Recognize appropriate e-marketing objectives.
2. Appreciate the e-commerce framework and technology.
3. Illustrate the use of search engine marketing, online advertising and marketing strategies.
4. Develop social media strategy’s to solve business problems.
 Students will learn to create a digital marketing plan.
 Students will learn to create a mobile advertising project.
Page 76 of 123
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Textbooks
No year
1 Digital Marketing Seema Gupta McGraw Hill 2017
Education
2 Markeing 4.0: Moving from Philip Kotler, Hermawan Wiley 2017
Traditinal to Digital Kartajaya, Iwan
Setiawan
3 Fundamentals of Digital Marketing Puneet Bhatia Pearson 2/e, 2014
4 Social Media Marketing Tracy L Tuten, Michael Sage Publications 3/e, 2020
R Solomon
Reference Books
1 Digital Marketing Swaminathan T N, Cengage Learning 2019
Karthik Kumar India Pvt. Ltd
2 Digital Marketing Hanlon Sage Publications 2/e, 2017
3 Digital Marketing Ian Dodson Wiley 2016
Page 77 of 123
STRATEGIC BRAND MANAGEMENT
Course Objectives
1. To appreciate the relationship between corporate strategy and Brand Management.
2. To explore the various issues related to Brand Management, brand association, brand identity, brand
architecture, leveraging brand assets, brand portfolio management.
3. To develop familiarity and competence with the strategies and tactics involved in building, leveraging and
defending strong brands in different sectors.
Module-1 Brand Management 7 hours
Concept, Meaning of Brand, Evolution of Brands, Functions of Brand to consumer, Role of Brand-
Advantages of Brand, Product Vs Brand. Branding- Meaning, Creation of Brands through goods, services,
people, Organisation, Retail stores, places, online, entertainment, ideas, challenges to Brand builders.
Brand Management-Meaning & Definition. Strategic Brand Management Process-Meaning, Steps in Brand
Management Process Strong Indian Brands.
Module -2 Customer Based Brand Equity(CBBE) 5 hours
Meaning, Model of CBBE, Brand Equity: Meaning, Sources, Steps in Building Brands, Brand building blocks
Resonance, Judgments, Feelings, performance, imagery, salience-Brand Building Implications, David Aaker’s
Brand Equity Mo del. Brand Identity & Positioning: Meaning of Brand identity, Need for Identity & Positioning,
Dimensions of brand identity, Brand identity prism, Brand positioning – Meaning, Point of parity & Point of
difference, positioning guidelines Brand Value: Definition, Core Brand values, Brand mantras, Internal branding,
Module -3 Choosing Brand Elements to Build Brand Equity 7 hours
Criteria for choosing brand elements, options & tactics for brand elements-Brand name, Naming guidelines,
Naming procedure, Awareness, Brand Associations, Logos & Symbols & their benefits, Characters & Benefits,
Slogans & Benefits, Packaging. Leveraging Brand Knowledge: Meaning of Brand Knowledge,
Dimensions of Brand Knowledge, Meaning of Leveraging Secondary Brand Knowledge & Conceptualizing the
leverage process.
Module -4 Brand Value chain 7 hours
Designing Brand Tracking studies, Establishing brand Equity Management Systems. 58 Methods for measuring
Brand Equity-Quantitative Techniques & Quantitative Techniques, Comparative methods-Brand based
comparisons, marketing based comparisons Conjoint Analysis, Holistic methods. Managing Brand Equity: Brand
Reinforcement, Brand Revitalization, Brand Crisis
Module -5 Designing and sustaining branding strategies 7 hours
Brand hierarchy, Branding strategy, Brand extension and brand transfer, Managing Brands overtime. Brand
Architecture and brand consolidation. Brand Imitations: Meaning of Brand Imitation, Kinds of imitations, Factors
affecting Brand Imitation, Imitation Vs Later market entry, First movers advantages, Free rider effects, Benefits
for later entrants, Imitation Strategies.
Assignment: Measuring Brand Strength
Module – 6 Making Brands go Global 7 hours
Making Brands go Global: Geographic extension, sources of opportunities for global brand, single name to global
brand, consumers & globalization, conditions favouring marketing, barriers to globalization, managerial
blockages, organization for a global brand, pathways to globalization. Luxury Brand Management: Luxury
definition and relativity, luxury goods and luxury brands, basic psychological phenomena associated with luxury
purchase, luxury marketing mix, luxury retail, International luxury markets: historical leaders and emerging
countries.
Course outcomes:
1. Comprehend & correlate all the management functions which are happening around
with fundamental concepts and principles of management.
2. Understand the overview of management, theory of management and practical
applications of the same.
3. Effectively use their skills for self-grooming, working in groups and to achieve
organizational goals .
Page 78 of 123
4.Demonstrate their acumen in applying managerial and behavioral concept in real
world/situation.
5.Understand and demonstrate their exposure on recent trends in management
 Go to a supermarket and find the brand elements in various brands of soaps, mobiles,
jeans, and other product.
 If you would start an MBA College, what would the positioning be with POP’s and
POD’s?
 Pick up your college, analyse its positioning and how would you reposition it?
 Pick a multiproduct company and as completely as possible analyze its brand
portfolio and brand extensions?
 Consider some groups like Tata’s , Birla’s, Infosys etc – what is their branding
strategy.
 Students are supposed to assess the product life cycle and appraise alternative
approaches to luxury brand management.
 Students can select any two popular brands and identify and examine the criteria for
success in the luxury brand industry.
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Textbooks
No year
1 Strategic Brand Management, Kevin Lane Keller Pearson Education Latest Edition
Building Measuring & Managing
2 Brand
Brand Equity
Management -The Indian Y L R Moorthi Vikas Latest Edition
Context Publication
3 Strategic Brand Management Jean, Noel, Kapferer Kogan Page Latest Edition
India
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4 M B Parameswaran Brand Building and Tata McGraw Hill Latest Edition
Advertising Concepts Publication
and Cases
Reference Books
1 Compendium Brand Management Chunnawalla HPH, Latest Edition
2 Strategic Brand Management Richard Elliott & Larry Oxford Press Latest Edition
Perclu
3 Creating powerful brands Chernatony Elsevier Latest Edition
4 Brand Management for B2B Shard Sharin Publication
Sage Publications 1/e, 2015
Markets
Page 80 of 123
AGRI BUSINESS MARKETING
Course Objectives
1. To provide a conceptual understanding on the Rural Marketing with special reference to
Indian context.
2. To create awareness about the applicability of the concepts, techniques and processes of
marketing in rural context.
3. To familiarize with the special problems related to sales in rural markets.
Module-1 Introduction to Indian Rural Marketing 7 hours
Scope of rural marketing, concepts, classification of rural markets, rural vs. urban markets. Rural marketing
environment: Population, occupation pattern, income generation, location of rural population, expenditure
pattern, literacy level, land distribution, land use pattern, irrigation, development programs, infrastructure
facilities, rural credit institutions, rural retail outlets, print media in rural areas, rural areas requirement, rural
demand and rural market index, problems in rural marketing.
Module -2 Rural Consumer behaviour 7 hours
Consumer buying behaviour models, Factors affecting Consumer Behaviour, Social factors, Technological
Factors, Economic Factors, Political Factors, Characteristics of Rural consumer-Age and Stages of the Life cycle,
Occupation and Income, Economic circumstances, Lifestyle, Personality and Brand Belief, Information Search
and pre-purchase Evaluation, Rise of Consumerism, Consumer Buying Process, Opinion Leadership Process,
Diffusion of Innovation, Brand Loyalty. 60 Researching Rural Market: Sensitizing rural market, Research design-
reference frame, Research approach, Diffusion of innovation, Development studies, PRA approach, The need for
PRA, Sampling, Operational aspects of data collection.
Module -3 Rural Marketing of FMCG's 7 hours
Rural Marketing of FMCG's: Indian FMCG industry, characteristics of Indian FMCG sector, Challenges in the
FMCG industry, Rural Marketing of FMCG's: Select case studies Rural Marketing of Consumer durables: Issues
related to consumer durables in the rural market, Rural Marketing of Consumer durables: Select case studies
Rural marketing of financial services: Marketing objectives and approaches, Evolution of rural banking after
independence, Challenges in marketing for banking services in rural, opportunities for banking in rural areas,
marketing strategies for banking services.
Module -4 Marketing of agricultural inputs 5 hours
Indian tractor industry: A brief overview, Challenges for Indian tractor industry, factors suggesting better future
prospects for tractor industry, marketing strategies for tractor industry Fertilizer industry in India: Marketing of
fertilizer industry, classification of fertilizer industry, Challenges for marketing of fertilizer industry, marketing
strategies for fertilizer industry.
Module -5 Marketing of agricultural products 7 hours
Profiling of Indian agricultural produces marketing, challenges in marketing of agricultural produce, Strategies to
promote marketing of agricultural produce. Corporate sector in agri-business: Reasons for increased interest of
corporate sector in agribusiness, opportunities in the agri-business, benefits of corporate driven agri-business
system involvement of corporate sector in agri-business.
Module - 6 Distribution and Communication Strategy 7 hours
Distribution Strategy: Introduction Accessing Rural Markets, Coverage Status in Rural Markets, Channels of
Distribution, Evolution of Rural Distribution Systems- Wholesaling, Rural Retail System, Vans, Rural Mobile
Traders: The last Mile Distribution, Haats/Shandies, Public Distribution System, Co-operative Societies
Behaviour of the Channel, Prevalent Rural Distribution Models- Distribution Models of FMCG Companies,
Distribution Model of Durable Companies, Distribution of fake products, Emerging Distribution Models-
Corporate –SHG Linkage, Satellite Distribution, Syndicated Distribution, ITC's Distribution Model, Petrol pumps
and Extension counters.
Communication strategy: Challenges in Rural Communication, A view of Communication Process, Developing
Effective- Profiling the Target Audience, Determining communication objectives, designing the message,
selecting the communication channels, deciding the promotion mix, Creating advertisement for rural audiences
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rural media- Mass media, Non-Conventional Media, Personalized media, Rural Media: The importance of the
two-step flow of communication Media Typology, The Media Model, Media innovation, Influence of Consumer
Behaviour on Communication strategies.
Live Project: Visit a Rural santhe in village setting (Producer market) and submit a report
Course outcomes:
1. Highlight the characteristics of Indian rural markets and describe the differences between rural and the urban
economy.
2. Analyze the roadblocks of Indian rural market and advocate solutions for the problems of rural markets.
3. Emphasize the different strategies adopted by Indian companies for rural markets.
4. Apply the strategies to be adopted for influencing the rural consumers.
 Visit to the various Micro Finance Institutes, who extend their services in catering
rural market.
 Visit to a village and understand the market structure and also understand the
functioning part of the rural markets.
 Students should come up with new product designing with the rural marketing mix 4
As (Awareness, Acceptability, Adaptability and Affordability).
 Students can do a survey on corporate farming and its effect on income of the rural
farmer.
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 100 percent theory in SEE.
Textbooks
No year
1 Rural Marketing Pradeep Kashyap& Biztantra. 2108
2 Rural marketing: Challenges and Siddhartha Raut& Punam
Dinesh Kumar SAGE 2017
OpportModuleies Gupta
3 Rural Marketing Gopal Swamy T. P Vikas Publishing 2108
Reference Books
Page 82 of 123
1 Rural Marketing Dogra TMH 2018
&KarminderGhuman
2 Rural Marketing Sanal Kumar Velayudhan Response 2014
Publication
3 Agricultural Marketing In India Acharya Oxford I B H. 2015
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INTERNATIONAL MARKETING MANAGEMENT
Course Objectives
1. To introduce students to the international marketing management process, design and theories
2. To develop skills relating to international trade.
3. To familiarize the steps involved in import export documentation.
Module -1 Introduction to International Marketing 5 hours
Scope, Challenges, Reasons and Motivations, Concepts to the management of international marketing function,
differences between international marketing and domestic marketing – transition from domestic to international
markets - World Trade and India’s foreign trade: an overview.
Module -2 International Trade Theories and Market research 5 hours
International Trade Theories- Absolute cost-comparative Cost- H-O Theorem- New Trade Theories- Porter’s
Diamond Theory- Managerial Implications. Developing a global vision through market research : Breadth and
scope of international marketing research , problems in availability and use of secondary data, problems in
gathering primary data , multi cultural research – a special problem , research on internet – a new opportunity ,
estimating market demand, responsibility for conducting marketing research, communicating with decision
makers. Identifying foreign markets – classification based on demand , based on the stage of development ,other
basis for division of world markets.
Module -3 Planning and organization 7 hours
Planning and organization: Global perspective – global gateways – global marketing management – an old
debate and a new view – planning for global markets – alternative market entry strategies – organizing for global
competition. Global marketing environment – cultural Environment Political and Legal Environment, Economic
Environment- Modes of entry in to foreign business.
Module -4 International Product Policy for Consumers 9 hours
: Quality – green marketing and product development, products and culture – analyzing product components for
adaptation – products for consumers in global markets, product development, product adaptation, product
standardization, Cross country segmentation, Product life cycle in International Marketing, International
Packaging.
Product and services for businesses. Demand in global business to business markets- Quality and global standards
– business services – tradeshows crucial part of business to business marketing – relationship markets in business
to business context.
Module -5 International Pricing, Promotion and distribution decision 9 hours
Pricing decision: global pricing frame work, pricing basics, marginal cost pricing and its importance. Transfer
pricing, counter trade, systems pricing, pricing and positioning price quotation-INCO terms.
Promotion decision: International Advertising, Sales promotion in International, direct mailing, personal selling,
exhibition – generic promotion in international marketing.
Global Distribution decision - Introduction, distribution as competitive advantage, rationalizing local channels,
global channel design, Channel alternatives – Importance of Channel decision – Factors influencing the Channel
decision – Channel Selection decision.
Assignment: Identifying a International luxury product and relate it to either pricing or promotion or
distribution
Module – 6 Import –Export procedure and documentation 5 hours
Import policy – procedure and Documentation - balance of trade and payments , Institutional infrastructure for
exports promotions in India-India’s trade policy- export assistance- exports documentation and procedures
including different stages of documentations.
International Retailing.
International expansion of retailers – International retailing defined – retail format – variations in different
markets – general merchandise at Retailing – issues in international retailing.
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Course outcomes:
1. Understand the differences between domestic marketing and international marketing.
2. Understand the concept of international pricing and distribution decision.
3. Acquire the knowledge of import export documentation.
 Studying organizational structures of any 10 companies and classifying them into different types of
organizations which are studied in Module 2 and justifying why such structures are chosen by those
organizations.
 Preparing the leadership profiles of any 5 business leaders and studying their leadership qualities and
behaviors with respects to the trait, behavioural and contingency theories studied.
 Identifying any five job profiles and listing the various types, abilities required for those jobs and also
the personality traits/attributes required for the jobs identified.
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 100 percent theory in SEE.
Recommended Textbooks
No
1 International Marketing Catero, Graham TataMcGrawHill Latest Edition
2 International Marketing Varshney, Bhattacharya S.Chand Latest Edition
3 Global marketing management Warren J.Keegan Pearson Latest Edition

4 International Marketing U C Mathur SAGE 2008
Management: Text and Cases
Reference Books
1 International marketing: analysis and Sak Onkvisit, Biztantra Latest Edition
strategy Johnshaw
2 International marketing Rakesh mohan Joshi Oxford Latest Edition
3 International marketing Michael Czinkota, Illka Cenage Learning Latest Edition

A. Ronkainen
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FINANCE SPECIALISATION COURSES
RISK MANAGEMENT AND INSURANCE
Course Objectives
1. To provide an understanding of different types of risk.
2. To provide an understanding of the risk identification and measurement.
3. To give an overview of role of Life Insurance in risk management.
4. To provide an understanding of general insurance contract.
Module -1 Introduction to Risk Management 5 hours
and Risk Identification: Risk-Risk and Uncertainty-Types of Risk-Burden of Risk-Sources of Risk-Methods of
handling Risk-Degree of Risk-Management of Risk. Risk Identification-Business Risk Exposures-Individual
Exposures-Exposures of Physical Assets -Exposures of Financial Assets -Exposures of Human Assets -
Exposures to Legal Liability - Exposure to Work-Related Injury. (Theory).
Module -2 Risk Measurement 7 hours
Evaluating the Frequency and Severity of Losses-Risk Control-Risk Financing Techniques-Risk Management
Decision Methods-Pooling Arrangements and Diversification of Risk. Advanced Issues in Risk Management:
The Changing Scope of Risk Management-Insurance Market Dynamics-Loss Forecasting-Financial Analysis in
Risk Management -- Decision Making Other Risk Management Tools. (Theory).
Module -3 Introduction to Insurance 7 hours
Risk and Insurance- Definition and Basic Characteristics of Insurance-Requirements of an Insurable Risk-
Adverse Selection and Insurance-Insurance vs. Gambling Insurance vs. Hedging Types of Insurance-Essentials of
Insurance Contracts. Indian Insurance Industry -Historical Framework of Insurance, Insurance sector Reforms in
India. IRDA-Duties and powers of IRDA-IRDA Act 1999. (Theory).
Module -4 Life Insurance 7 hours
Basics of Life Insurance-Growth of Actuarial Science-Features of Life Insurance-Life Insurance Contract-Life
Insurance Documents-Insurance Premium Calculations. Life Insurance Classification-Classification on the Basis
–Duration-Premium Payment Participation in Profit-Number of Persons Assured-Payment of Policy Amount-
Money Back Policies-Module Linked Plans. Annuities-Need of Annuity Contracts, Annuity V/s Life Insurance,
Classification of Annuities. (Theory).
Module -5 General Insurance 7 hours
Laws Related to General Insurance-General Insurance Contract-General Insurance Corporation (GIC). Health
Insurance-Individual Medical Expense Insurance – Long Term Care Coverage – Disability Income Insurance –
Medi-claim Policy – Group Medi-claim Policy – Personal Accident Policy – Child Welfare Policy-Employee
Group Insurance – Features of Group Health Insurance – Group Availability Plan. Fire Insurance-Essentials of
Fire Insurance Contracts, Types of Fire Insurance Policies, Fire Insurance Coverage. Marine Insurance-Types of
Marine Insurance – Marine Insurance principles Important Clauses in Marine Insurance– Marine Insurance
Policies –Marine Risks-Clauses in Marine Policy. Motor Vehicles Insurance-Need for Motor Insurance, Types of
Motor Insurance, Factors to be considered for Premium Fixing. (Theory).
Module-6 Management of Insurance Companies 7 hours
Functions and Organization of Insurers- Types of Insurance Organization, Organizational Structure of Insurance
Companies-Functions of Insurers. Underwriting-Principles of Underwriting, Underwriting in Life Insurance,
Underwriting in nonlife Insurance. Claims Management-Claim Settlement in General Insurance-Claim
Settlement in Life Insurance. (Theory).
Course outcomes:
1. Understand various types of risks.
2. Assess the process of identifying and measuring the risk.
3. Acquaint with the functioning of life Insurance in risk management.
4. Understand general insurance contract.
Page 86 of 123
 Should visit insurance companies and undertand the types of policies
 Undesatnd how insurance premium are fixed
 Interact with insurance agents and understand the ground reality of insurance investors.
 Undesatnd how different insurance companies settles the accident claims/death claims
 Undesatnd the functioning and organisation structure of insurances companies.
 Compile and analyse General and Life insurance policies offered by Indian insurance companies (one
public sector and one private sector)
 Visit policy bazaar portal and study the different types of insurance policies offered by the Indian
insurance companies.
 Analyse the Systematic and unsystematic risk of any two companies
 Analyse the types of Risk in different sectors of India due to Covid- 19 Pandemic
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Textbooks
No. year
1 Principles of Risk Management and George E Rejda Pearson 12/e, 2009
Insurance
2 Insurance and Risk Management P.K. Gupta Himalaya 1/e, 2010
Reference Books
1 Principles and Practice of Insurance P. Periasamy Himalaya 2/e, 2009
Publishing House
2 Introduction to Risk Management and Dorfman, Mark S. Prentice Hall India 10/e, 2008
Insurance
3 Risk Management and Insurance Scott E. Harrington, TMH 2/e, 2007
Gregory R Niehaus
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FINANCIAL DERIVATIVES
Course Objectives
1. To understand various concepts and terminologies used in various financial derivatives.
2. To explain and critically evaluate various financial derivatives such as forwards, futures, options, financial
swaps, credit derivatives etc.
3. To apply various financial derivatives in hedging risk and analyse it.
Module-1 Financial Derivatives 5 hours
Meaning, benefits, types (both exchange traded and OTC traded) and features of financial derivatives-Factors
causing growth of derivatives-functions of derivatives market-Derivative market players (Hedgers, speculators
and arbitragers)-Derivatives market in India. (Theory).
Module -2 Futures and Forwards 7 hours
Futures and Forwards: Meaning, features and types of futures/forwards-Futures vs Forwards-Mechanics of
buying and selling futures/forwards-Hedging through futures/forwards-Marking-to-market process-contract
specifications of stock, index and commodity futures–valuation of futures/forwards using cost of carry model-
Arbitrage process-Interest Rate Futures & options. (Numerical problems on MTM and valuation of
futures/forwards). (Theory and Problems).
Module -3 Option Contracts 7 hours
Option Contracts: Meaning, features and types of option contracts-Options vs futures/forwards-Mechanics of
buying and selling option contracts-contract specifications of stock, index and commodity options-Option
pricing-factors affecting option pricing-Valuation of option contracts using Black Scholes model and Binomial
model-Put-call parity theory-Option Greeks-Option Trading strategies-Interest rate options-Exotic options.
(Numerical problems on all aspects except exotic options). (Theory and Problems).
Module -4 Financial Swaps 7 hours
Meaning, features and advantages of financial swaps-Types of financial swaps (Interest rate swap, currency
swap, equity swap and commodity swap)-Mechanics of interest rate swaps– Triangular swap (Numerical
problems only on interest rate swap including triangular swap)-valuation of interest rate swaps- Only theory.
(Theory and Problems).
Module -5 Commodity Derivative Market 7 hours
Commodity Derivative Market: Meaning of commodity derivatives-Commodity derivative exchanges (with
commodities traded) in India-Trading and settlement system of commodity derivatives-SEBI Guidelines for
commodity market-commodities traded. (Theory).
Module -6 Credit Derivatives and VaR 7 hours
Credit Derivatives-Total Return Swap (TRS)-Credit Default Swap (CDS)-Types of CDS-Asset Backed Securities
(ABS)-Collateralised Debt Obligation (CDO)-Sub-Prime Crisis-2007-Credit Spread Options-Probability of
Default- Forward Rate Agreement (FRA)-Interest Rate Caps/Floors/Collars-Types of Interest Rates-Zero Rate-
Forward Rate-Value-at-Risk-Meaning, VaR Models-Stress testing and back testing. (Numerical problems only on
VaR, Zero Rate and Forward rate). (Theory and Problems).
Course outcomes:
 Understand the mechanism of forwards/futures, options, financial swaps, various
credit derivatives and VaR with their features, merits and demerits.
 Assess the application of forwards/futures, options, financial swaps, various credit
derivatives and VaR using numerical problems.
 Application of financial derivatives in risk management.
 Critically evaluate various financial derivatives.
 Visit the website of FEDAI and understand the regulations for Commodity Exchanges
 Visit the MCX/NCDEX and understand the their trading and settlement
 Visit the banks and understand the their foreign exchange transactions.
 Undesatnd how different types of qoutations helpful to the participants in Forex
Page 88 of 123
 Undesatnd what is the implication of financial derivatives.
 Compile and analyze few Futures, Forward Option contract documents
 Visit MCX portal and study its trading and settlement process
 Study the different types of option and Future contracts traded on NSE
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Textbooks
No. year
1 Options, Futures & Other Derivatives John C. Hull Pearson Education
2 Financial Derivatives-Text and Cases Prakash Yaragol Vikas Publishing 1/e, 2019
House Pvt. Ltd.
Reference Books
1 Options & Futures Vohra & Bagri TMH 2/e
2 Derivatives-Principles and Practice Sundaram & Das McGraw Hill
3 Derivatives and Risk Management Rajiv Srivastava Oxford University 2010
Press
Page 89 of 123
INDIRECT TAXATION
Course Objectives:
1. To provide an overview of GST in India
2. To provide an understanding of levy and collection of GST
3. To give an overview of customs duty in India
4. To provide an understanding of valuation for customs duty
Module-1 Introduction to Goods and Services Tax (GST) 7 hours
Goods and Services Tax Act & Rules, Need for GST in India, Dual GST Model - Central Goods and Services
Tax Act, 2017 (CGST) State Goods and Services Tax Act, 2017 (SGST) Union Territory Goods and Services Tax
Act, 2017 (UTGST) Integrated Goods and Services Tax Act, 2017 (IGST) Goods and Services Tax Network
(GSTN), GST Council Guiding principle and Functions of the GST Council. (Theory).
Module -2 Levy and Collection of Tax 7 hours
Scope of Supply, Composite and Mixed Supplies, Levy and Collection, Composition Levy, Exemptions Person
Liable to pay GST, Exemption from tax. (Simple problems on calculation of value of taxable supply and GST
Levy). (Theory and Problems).
Module -3 Time and Value of Supply 7 hours
Time of Supply, Change in Rate of Tax in respect of Supply of Goods or Services, Place of Supply and Value of
Supply. (Simple problems on Time of supply, place of supply and value of supply) (Theory and Problems).
Module -4 Input Tax Credit 7 hours
Introduction and Eligibility to avail Input Tax Credit (ITC). Registration under GST: Persons not liable for
Registration, Compulsory Registration in Certain Cases, Procedure for Registration, Deemed Registration.
Returns under GST: Furnishing of Returns, First Return, Revision of Returns and Penalty/Late Fee. (Theory).
Module -5 Customs Duty 7 hours
Concept, Meaning of Customs Duty, Circumstances of Levy of Customs Duties and Types of Duties and
Exemption from Customs Duty. Valuation under customs: Valuation of Imported Goods and Valuation of Export
Goods.. (Problems on Valuation of Imported Goods). (Theory and Problems).
Module -6 Import and Export Procedure for Customs 5 hours
Introduction to Baggage and General Free Allowance. Provisional Assessment of Duty, Due Dates for Payment
of Duty, Penalties under Customs, Seizure of Goods, Confiscation of Goods. (Theory).
Course outcomes:
1. Have clarity about GST system in India
2. Understanding of levy and collection of GST in India
3. Have an overview of customs duty in India
4. Understanding of valuation for customs duty.
 Compile and analyze documents pertaining to Registration under GST and Returns under GST
 How to file Online GST Returns
 How to Generate GSTR 1 & GSTR 3B, E way Bill and How to calculate and avail Input Tax
Credit(ITC)
 Conduct a survey among local business community about compliance with GST regime.
 Encourage students to register for online GST Certification Course – Suggested.
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 40 percent theory and 60 percent problems in the SEE
Textbooks
No. year
1 Indirect Taxes Law and practices V S Datey Taxmann’s Latest Edition
2 GST & Customs Law (University K.M Bansal Taxmann’s Latest Edition
Edition)
Reference Books
1 Principles of GST & Customs Law V.S. Datey and Dr. Taxmann’s Latest Edition
Krishnan Sachdeva
2 Goods & Services Tax (GST) in India B. Viswanathan UBS Publishers Latest Edition
3 ,
Indirect Taxation Raj K Agrawal & Bharat Law House Latest Edition
Shivangi Agrawal Pvt. Ltd
Page 91 of 123
MERGERS, ACQUISITIONS & CORPORATE RESTRUCTURING
Course Objectives:
1. To understand various concepts and terminologies used in mergers and acquisition.
2. To explain and critically evaluate M&A with its different classifications, strategies, theories, synergy etc.
3. To apply and analyse financial evaluation and accounting aspects of M&A.
Module-1 Mergers and Acquisitions(M & A) 5 hours
Introduction of M & A: Meaning-types of mergers–Merger Motives-Theories of Mergers-Mergers and industry
life cycle, Reasons for failures of M & A-synergy-types of synergy–value creation in M&A-SWOT analysis-
BCG matrix. (Theory).
Module -2 Merger Process 7 hours
Procedure for effecting M & A-Five-stage model–Due diligence–Types, process and challenges of due diligence-
HR aspects of M & A–Tips for successful mergers-Process of merger integration. (Theory).
Module -3 Financial Evaluation of M & A 7 hours
Merger as a capital budgeting-Business valuation approaches-asset based, market based and income based
approaches-Exchange Ratio (Swap Ratio)-Methods of determining exchange rate. (Theory and Problems).
Module -4 Accounting aspects of Amalgamation 7 hours
: Types of amalgamations (Amalgamation in the nature of merger and amalgamation in the nature of purchase)-
Methods of Accounting-Pooling of interest method and Purchase method)–Calculation of purchase consideration-
Journal entries in the books of transferor & transferee company-Ledger accounts in the books of transferor and
transferee companies. (Theory and Problems).
Module -5 Acquisitions/Takeovers 7 hours
Meaning and types of acquisition/takeovers (Friendly and Hostile takeovers)-Anti-takeover strategies-Anti-
takeover amendments-Legal aspects of M & A-Combination and Competition Act-2002Competition Commission
of India (CCI)-The SEBI Substantial Acquisition of Shares and Takeover (Takeover code-2011). (Theory).
Module -6 Corporate Restructuring 7 hours
Meaning, significance and forms of restructuring–sell-off, spin-off, divestitures, demerger, Equity Carve Out
(ECO), Leveraged Buy Outs (LBO), Management Buy Out (MBO), Master Limited Partnership (MLP), Limited
Liability Partnership (LLP) and joint ventures. (Theory).
Course outcomes:
1. Understand M&A with its different classifications, strategies, theories, synergy etc.
2. Conduct financial evaluation of M&A
3. Analyse the results after evaluation
4. Critically evaluate different types of M&A, takeover and antitakeover strategies
 Choose any two latest M & A deal, announced/completed in the Indian corporate sector in 2019-20;
Compile complete details of the deal;
 Study the deal in the light of the following:
1. Nature of the deal: merger, amalgamation, acquisition, takeover, OR any program of corporate
restructuring Valuation/Financials involved in the deal
2. Synergies/benefits likely to emerge from the deal
3. Challenges/Impact/Problems-associated with the deal.
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Textbooks
No. year
1 Mergers Acquisitions & Corporate Rabi Narayan Kar and Taxmann’s 3/e, 2017
Restructuring - Strategies & Practices Minakshi
2 Mergers and Acquisitions Sheeba Kapil and Wiley 2/e, 2017
Kanwal N. Kapil
3 Mergers, Acquisitions and Chandrashekar, Sage Publications 2/e, 2018
Corporate Restructuring: Text Krishnamurti &
and Cases Vishwanath S
Reference Books
1 Mergers, Acquisitions and Takeovers H.R.Machiraju New Age 1/e, 2010
International
Publishers
2 Mergers et.al.-Issues, Implications, Ramanujam S. Tata McGraw Hill 2000
and Case Law in Corporate Publishing House
Restructuring
3 Takeovers, Restructuring and Weston, Mitchell and Pearson Education 4/e , 2003.
Corporate Governance Mulherin
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CORPORATE VALUATION
Course Objectives:
1. Identify the purpose of corporate valuation and to obtain an overview of the basic corporate valuation process
2. To familiarize the students with the standard techniques of corporate valuation.
3. To develop analytical skills and communication strategies for discussing corporate valuation.
4. To understand the valuation in the contexts of IPOs, M&As, Bankruptcy cases
Module -1 Corporate Valuation Overview 7 hours
Approaches to Valuation-Features of the valuation process: Enterprise DCF Model-Analysing historical
performance-Estimating the cost of Capital-Forecasting performance-Estimating the continuing value-Calculating
and interpreting the results-Other DCF models: Equity DCF Model: Dividend discount model, free cash flow to
Equity (FCFE) model-Adjusted present value model-Economic profit model-Applicability and Limitations of
DCF analysis (Theory and problems).
Module -2 Non-DCF Approaches to Valuation 7 hours

Book value approach, Adjusted book value approach, Stock and debt approach (numerical problems in each of
these methods).Market efficiency and valuation. Call option based valuation (theory only because Numerical
problems on Black and Scholes –Binomial methods are considered in Derivatives).Relative valuation-Steps
involved in Relative valuation-Equity valuation multiples-Enterprise valuation multiples-Choice of multiple-Best
practices using multiples-Assessment of relative evaluation. (Theory and problems).
Module -3 Advanced Issues in Valuation 7 hours
Valuation of companies of different kinds-valuation in different contexts-Loose ends of valuation-Valuation of
intangible assets: Patents, trademarks, copyrights and licenses; Franchises; Brands, WACCVs Flow to equity
method. (Theory and problems).
Module -4 Strategic Financing Decisions 7 hours
Strategic financing decisions: Valuation and financing Decisions in ideal capital markets, Capital structure and
value in a perfect world, Information asymmetry, Share buyback and valuation. (Theory).
Module -5 Leverage decisions 7 hours
, Agency costs of Debt, financial distress, Bankruptcy. Role of Government, securities Markets and financial
institutions in IPO valuations and M&As. (Theory).
Module-6 Value Based Management 5 hours
Value Based Management- Methods and Key premises of VBM-Marakon approach-Alcar approach-Mckinsey
approach-Stern Stewart approach-BCG approach-Lessons from the experiences of VBM adopters. (Theory).
Course outcomes:
1. Understand corporate valuation and valuation process
2. Familiarize with the standard techniques of corporate valuation
3. Develop analytical skills relevant for corporate valuation and value based management
4. Critically evaluate IPOs, M&As, Bankruptacy cases
Practicaul Component:
 Obtain last three years’ balance sheet of any TWO firms (from different sector) that has debt and equity.
 Find out the free cash flow to the firm (FCFF) and free cash flow to the equity (FCFE) for the last three
years.
 Determine if there is any growth in the cash flows to the firm and to the equity holders.
 Find beta of the firm and Compute cost of equity and WACC.
 Finally find the value of the firm and interpret the findings.
 Discuss few case studies on Value-based management followed in Indian corporates.
 Study the IPO valuation by Indian financial institutions.
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Textbooks
Sl.  Each fullTitle
question will
of the have sub questionName
book covering all Author/s
of the the topics underPublisher
a Module.Name Edition and
No.  The students will have to answer five full questions; selecting four full question from question number
year
1 Corporate Valuation and Value Prasanna Chandra Tata McGraw Hill 2011
60 percent theory and 40 percent problems in SEE.
Creation
2 Damodaran on Valuation Aswath Damodaran John Wiley and 2/e, 2006
Sons
Reference Books
Question
1 paper pattern:
Corporate Valuation: A Guide for Philip R Daves, Michael Cengage Learning 2003
The SEE questionand
Managers paper will be set for 100 marks
Investors C. and the marks
Ehrhardt, scored
and Ron E. will be proportionately reduced to 60.
Shrieves
2  Each full question
Corporate Valuation is for 20 marks. David Frykman, Jakob Prentice Hall 2003
Tolleryd
3 The Valuation Handbook: Valuation Rawley Thomas, Benton John Wiley & Sons 2010
Techniques from Today's Top E. Gup
Practitioners
 Obtain last three years’ balance sheet of any TWO firms (from different sector) that has debt and equity
and-
1. Find out the free cash flow to the firm (FCFF) and free cash flow to the equity (FCFE) for the
last three years.
2. Also determine if there is any growth in the cash flows to the firm and to the equity holders.
3. Find beta of the firm and
4. Compute cost of equity and WACC
5. to finally find the value of the firm and interpret the findings
 Discuss few case studies on Value-based management followed in Indian corporates
Page 95 of 123
INTERNATIONAL FINANCIAL MANAGEMENT
Course Objectives:
1. To understand the International Financial Environment and the Foreign Exchange market.
2. To learn hedging and Forex risk management.
3. To learn the Firm’s Exposure to risk in International environment and various theories associated with it.
Module -1 International Financial Environment 7 hours
Importance, rewards & risk of international finance- Goals of MNC- International Business methods. Balance of
Payments (BoP), Fundamentals of BoP, Accounting components of BOP, Equilibrium & Disequilibrium,
International Monetary System: Evolution, Gold Standard, Bretton Woods system, the flexible exchange rate
regime, the current exchange rate arrangements, the Economic and Monetary Union (EMU).(Only Theory).
Module -2 Foreign Exchange Market 7 hours
Function and Structure of the Forex markets, Foreign exchange market participants, Types of transactions and
Settlements Dates, Exchange rate quotations, Determination of Exchange rates in Spot markets. Exchange rates
determinations in Forward markets. Exchange rate behaviour-Cross Rates- - Bid – Ask – Spread (Theory &
Problems).
Module -3 Foreign Exchange Risk Management 7 hours
Hedging against foreign exchange exposure – Forward Market- Futures Market- Options Market- Currency
Swaps-Interest Rate Swap- problems on both two-way and three-way swaps. (Theory & Problems).
Module -4 International Financial Markets and Instruments 5 hours
: Foreign Portfolio Investment. International Bond & Equity market. GDR, ADR, International Financial
Instruments: Foreign Bonds & Eurobonds, Global Bonds. Floating rate Notes, Zero coupon Bonds, International
Money Markets, International Banking services –Correspondent Bank, Representative offices, Foreign Branches.
Forward Rate Agreements. (Only Theory).
Module -5 Forecasting Foreign Exchange rate 7 hours
International Parity Relationships, Measuring exchange rate movements-Exchange rate equilibrium –Factors
effecting foreign exchange rate- Forecasting foreign exchange rates. Interest Rate Parity, Purchasing Power Parity
&International Fisher effects, Arbitrage, Types of Arbitrage – Locational, Triangular and Covered Interest
Arbitrage. (Theory & Problems).
Module-6 Foreign Exchange exposure 7 hours
Foreign Exchange exposure: Management of Transaction exposure-Management of Translation exposure-
Management of Economic exposure-Management of political Exposure- Management of Interest rate exposure.
International Capital Budgeting: Concept, Evaluation of a project.
(Theory & Problems).
Course outcomes:
1. The student will have an understanding of the International Financial Environment.
2. The student will learn about the foreign exchange market, participants and transactions.
3. The student will be able to use derivatives in foreign exchange risk management.
4. The student will be able to evaluate the Firm’s Exposure to risk in International
environment and various theories associated with it.
 Visit the foreign exchange department of a bank, study the operations and submit a report
 Track and analyze the rupee exchange value against Dollar and Euro in spot and forward markets for one
week and record the observations.
 Study the different types of swaps used in Foreign Exchange Market
 Visit the foreign exchange department of a bank, study the operations and submit a report
 Track and analyze the rupee exchange value against Dollar and Euro in spot and forward markets for one
week and record the observations
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Textbooks
No. year
1 International Corporate Finance Jeff madura Cengage Learning 10/e 2012
2 International Finance Management Eun & Resnick Tata McGraw Hill 4/e, 2014
3 Financing International Trade: Gargi Sanati Sage Publication 1/e, 2017
Banking Theories and Applications
Reference Books
1 International Financial Management Apte P. G Tata McGraw Hill 6/e, 2011
2 International Financial Management MadhuVij Excel Books 2010
3 International Financial Management Thummuluri Siddaiah Pearson India 1/e, 2009
Page 97 of 123
HUMAN RESOURCE SPECIALISATION COURSES
ORGANISATIONAL LEADERSHIP
Course Objectives
1. The student will be able to describe and Identify the application of Leadership styles and practices followed
in the Organisation
various Leadership practices and style followed in the Organisation
3. The student will be able to apply and solve the workplace problems through Leadership practices
4. The student will be able to classify and categories different Leadership practices and styles followed in the
Organisation
5. The student will be able to create and reconstruct Leadership required to manage the Human Resources in the
Organisation
6. The student will be able to appraise and judge the practical applicability of Leadership practices followed in
the Organisation
Concept of Leadership, Ways of Conceptualizing Leadership, Definition and Components, Leadership Described,
Trait Versus Process Leadership, Assigned Versus Emergent Leadership. Leadership and Power, Leadership and
Coercion, Leadership and Management.
Module -2 Model of Leadership - Part A 7 hours
Trait Approach
Description, Intelligence, Self-Confidence, Determination, Integrity, Sociability, Five-Factor Personality Model
and Leadership, Emotional Intelligence, How Does the Trait Approach Work?
Strengths, Criticisms, Application, Case Studies, Leadership Instrument
Skills Approach
Description, Three-Skill Approach, Technical Skill, Human Skill, Conceptual Skill, Summary of the Three-Skill
Approach, Skills Model, Competencies, Individual Attributes, Leadership, Outcomes, Career Experiences,
Environmental Influences, Summary of the Skills Model, How Does the Skills Approach Work? Strengths,
Criticisms, Application, Case Studies, Leadership Instrument
Behavioral Approach
Description, The Ohio State Studies, The University of Michigan Studies, Blake and Mouton’s Managerial
(Leadership) Grid, Authority–Compliance (9,1), Country-Club Management (1,9) Impoverished Management
(1,1), Middle-of-the-Road Management (5,5), Team Management (9,9), Paternalism/Maternalism, Opportunism,
How Does the Behavioral Approach Work? Strengths, Criticisms, Application, Case Studies, Leadership
Instrument
Situational Approach
Description, Leadership Styles, Development Levels, How Does the Situational Approach Work? Strengths,
Module -3 Model of Leadership - Part B 7 hours
Path–Goal Theory
Description, Leader Behaviors, Directive Leadership, Supportive Leadership, Participative Leadership,
Achievement-Oriented Leadership, Follower Characteristics, Task Characteristics How Does Path–Goal Theory
Work? Strengths, Criticisms, Application, Case Studies, Leadership Instrument
Leader–Member Exchange Theory
Description, Early Studies, Later Studies, Leadership Making, How Does LMX Theory Work? Strengths,
Transformational Leadership
Description, Transformational Leadership Defined, Transformational Leadership and Charisma, A Model of
Transformational Leadership, Transformational Leadership Factors, Transactional Leadership Factors, Non-
leadership Factor, Other Transformational Perspectives Bennis and Nanus, Kouzes and Posner, How Does the
Transformational Approach Work? Strengths, Criticisms, Application, Case Studies, Leadership Instrument
Authentic Leadership
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Description, Authentic Leadership Defined, Approaches to Authentic Leadership, Practical Approach,
Theoretical Approach, How Does Authentic Leadership Theory Work? Strengths, Criticisms, Application, Case
Studies, Leadership Instrument
Psychodynamic Approach
Description, The Clinical Paradigm, History of the Psychodynamic Approach, Key Concepts and Dynamics
Within the Psychodynamic Approach,
1. Focus on the Inner Theatre
2. Focus on the Leader-Follower Relationships
Social Defense Mechanisms, Mirroring and Idealizing, Identification With the Aggressor
3. Focus on the Shadow Side of Leadership Narcissism
How Does the Psychodynamic Approach Work? Strengths, Criticisms, Application, Case Studies, Leadership
Instrument
Module -4 Leadership Instrument 7 hours
Description, Culture Defined, Related Concepts, Ethnocentrism, Prejudice, Dimensions of Culture, Uncertainty
Avoidance, Power Distance, Institutional Collectivism, In-Group, Collectivism, Gender Egalitarianism,
Assertiveness, Future Orientation, Performance Orientation, Humane Orientation, Clusters of World Cultures,
Characteristics of Clusters, Anglo, Confucian Asia, Eastern Europe, Germanic Europe, Latin America, Latin
Europe, Middle East, Nordic Europe, Southern Asia, Sub-Saharan Africa, Leadership Behavior and Culture,
Clusters, Eastern Europe Leadership Profile, Latin America Leadership Profile, Latin Europe Leadership Profile,
Confucian Asia Leadership Profile, Nordic Europe Leadership Profile, Anglo Leadership Profile, Sub-Saharan
Africa Leadership Profile, Southern Asia Leadership Profile, Germanic Europe Leadership Profile, Middle East
Leadership Profile, Universally Desirable and Undesirable Leadership Attributes, Strengths, Criticisms,
Application, Case Studies on Leadership Instrument
Module -5 Ethical Leadership 7 hours
Description, Ethics Defined ;Level 1. Preconventional Morality ;Level 2. Conventional Morality;
Level 3. Postconventional Morality; Ethical Theories, Centrality of Ethics to Leadership, Heifetz’s Perspective on
Ethical Leadership; Burns’s Perspective on Ethical Leadership, The Dark Side of Leadership, Principles of
Ethical Leadership, Ethical Leaders Respect Others, Ethical Leaders Serve Others, Ethical Leaders Are Just,
Ethical Leaders Are Honest, Ethical Leaders Build CommModuley, Strengths, Criticisms, Application, Case
Studies, Leadership Instrument.
Module – 6 Leadership Practices 7 hours
Select Case of Successful Leadership Practices; TATA Group; Reliance; Infosys; WIPRO; and Organisations
which are listed as Fortune Companies. Survey Report analysis of NHRD; NIPM; CII; FICCI; Conference Board;
CCL - Centre of Creative Leadership.
Course Outcomes:
1. Understand the fundamental concepts and principles, theories of Organizational Leadership.
2. Analyze the organizational leadership style, approaches and traits, its impact on the followers by using
leadership theories and instruments.
3. Developing better insight in understanding the leadership traits that influence them to work effectively in
group.
4. Demonstrate their ability to apply of their knowledge in organizational leadership.
 Meet any Leader- Organisation or Academic and ask 10 questions related to Leadership. Than analysis the
type of leadership style adopted.
 Meet 4-5 Leaders from different roles and compare - contrast the different style son leadership.
 Meet Gender specific leaders and try analysing who makes the best leader in which type of set-up.
Note: Faculty can either identify the organizations/ leaders/job profile or students can be allowed to choose
the same.
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Textbooks
No year
1 Leadership: Theory and Practices Peter G. Northouse Sage Publication 7/e, 2016
Leadership for Organisations
2 Management: Leading People and Gary Dessler Prentice Hall 2001
Organisations in the 21st Century
3 Charismatic Leadership in Jay A. Conger, Rabindra Sage Publications 1998
Organisations N. Kanungo
Reference Books
1 Leadership: Theory and Practice Peter G. Northouse Sage 2010
2 Management: Leading People and Gary Dessler Prentice Hall 2001
Organisations in the 21st Century
3 The Leadership Code: Five Rules to Dave Ulrich, Norm Harvard Business 2008
Lead Smallwood, Kate Pres
Sweetman
4 Leadership for Organisations David A. Waldman, Sage Publications 2019
Charles O'Reilly
Page 100 of 123

PERSONAL GROWTH AND INTERPERSONAL EFFECTIVENESS
Course Objectives
1. The student will be able to describe and Identify the application of various PG and IE framework
2. The student will be able to describe and explain in her/his own words, the relevance and importance of various
PG and IE to be adopted in the Organisation
3. The student will be able to apply and improve the workplace effectiveness through various PG and IE
4. The student will be able to classify and categorise different PG and IE practices and to be followed in the
Organisation
5. The student will be able to create and reconstruct Leadership required to manage the Human Resources in the
Organisation
6. The student will be able to appraise and judge the practical applicability of various PG and IE practices to be
followed in the Organisation
Module-1 Dynamics of Personal Growth 4 hours

Dynamics of Personal Growth Meaning, nature and scope of personal growth. Self-awareness and self-esteem,
life roles, social roles and organisational roles, role clarity and role boundaries. Ego states- Id, ego and super ego
and defense mechanism. Developing a self-improvement plan.
Module -2 Interpersonal Trust 4 hours
Openness, confidentiality, blind spot and unknown part of personality. Self-disclosure, seeking feedback, self-
reflection and practicing new behaviors. Discovering facets of interpersonal trust through Johari Window.
Module -3 Understanding Human Personality and Neuro Functioning 7 hours
Personality theories, Carl Jung's theory of personality types and Myers Briggs Type Indicator test (MBTI), Trait
theories- Guilford Peogut, PF 16 and Type A and B, Emotional intelligence. Basic functions of mind: Creativity
and innovation. Blocks to creativity. Creativity processes and tools- convergent and divergent thinking. Six
thinking Hats, Neuro Linguistic Programming.
Module -4 Attitudes, Beliefs, Values and their impact on Behaviour 7 hours
Personal change meaning, nature and requisites. Social adjustments and habit formation. Locus of control. Habits
of personal effectiveness. Seven habits of highly effective people.
Module -5 9 hours
Interpersonal relations and personal growth: Interpersonal needs for openness, inclusion and control.
Discovering the interpersonal orientation through FIRO-B. Conflict resolution and negotiation, time management
and honouring the commitments
Module – 6 Transactional Analysis 9 hours
Ego states, types of transactions and time structuring. Life position, scripts and games; T-group sensitivity
training, encounter groups, appreciative enquiry and group relations conference (students may go through three
days personal growth lab for experiential learning)
Course Outcomes:
1. Have in-depth understanding the various personality traits which promotes personal growth.
2. Analyze the concepts of human personality, behaviour and functioning of mind
3. Learn and apply the psychometrics tests in understanding the personality traits.
4. Develop the greater insight of self, and others through various theories and prepare the developmental plan
for interpersonal effectiveness.
 Students are expected to conduct an in-depth study about various personality traits & TA and submit a detailed
report.
 Students must undergo psychometric test like MBTI, FIRO-B, Big Five etc, conduct SWOT analysis and
prepare a personal growth plan based on the results
 Ask the individual students to seek multisource feedback about their interpersonal effectiveness from peers,
teachers, and parents; understand and reflect the feedback and prepare a development plan for interpersonal
Page 101 of 123

effectiveness.
 Discuss a Johari Window case in the class to identify how it can help each individual student to promote his/
her personal growth.
 Organize a workshop on MBTI for the students to know their type and to understand the type dynamics.
 Organize a Neuro linguistic programming workshop for the participation of all HR students.
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Textbooks
No year
1 Organisational Behaviour: Human John W. Newstrom and Tata McGraw Hill 11/e, 2003
Behaviour at work Keith Davis
2 Human Relations in organisations Robert N. Lussier Mc- Graw Hill 6/e

Education
3 Development of Management Skills Whetten & Cameron PHI 7/e
4 Competency Mapping Assessment Naik G. P IIHRM 2010
and Growth
Reference Books
1 Understanding OB Udai Pareek Oxford University
Press
2 Theories of Personality Calvin S Hall Wiley India Pvt. 4/e
Ltd
3 Seven habits of highly effective Stephen R Covey Pocket Books.
people
4 Training in interpersonal Skills Stephen Robbins Pearson Education
Page 102 of 123

INTERNATIONAL HUMAN RESOURCES MANAGEMENT
Course Objectives
1. The student will be able to describe and Identify the application of IHRM in managing and developing an
Organisation
2. The student will be able to describe and explain in her/his own words, the relevance and importance of IHRM
in managing and developing an Organisation
3. The student will be able to apply and solve the workplace problems involving International issues
4. The student will be able to classify and categorise different Laws related to IHRM
5. The student will be able to create and reconstruct HRM System to be adopted in the Organisation related to
International employees
6. The student will be able to appraise and judge the practical applicability of various strategy and approaches in
managing International Organisation

Meaning and Definition IHRM: Evolution, Challenges, Objectives, IHRM Versus Single Nation-centric HRM
IHRM: Approaches Emergence of Global HR Manager IHRM;Culture and Cross-Cultural Management-
Introduction, Studies on culture in management Positivist views: ‘Culture and values’ Interpretive views:
‘Culture and meanings’ Critical views: ‘Culture and power”; Comparative Human Resource Management -
Globalisation and HRM, The importance of context, Differences in HRM practice; Approaches to International
Human Resource Management - Review of IHRM approaches, The concept of HRM, Are IHRM models
applicable to other contexts? What factors affect HRM approaches internationally? What are the implications of
change for IHRM approaches?
Module -2 IHRM Policies and Practices - Part A 7 hours
Managing Knowledge in Multinational Firms: Introduction, Different types of knowledge, Factors influencing
knowledge sharing How to stimulate knowledge sharing Gaining access to external knowledge, Knowledge
retention From the management of knowledge to innovation
Training and Development: Developing Global Leaders and Expatriates
Training and Development: Domestic Versus International Organisations International Training Management:
Basic Concepts and Models Leadership Training and Development in International Organisations Technology in
International Training Management.
Module -3 IHRM Policies and Practices - Part B 7 hours
Global Performance Management
Introduction, Key components of PMSs Factors affecting PMSs Culture and PMSs, PMSs in six leading
economies: China, India, Japan, South Korea, UK and USA, PMS for expatriates
Total Rewards in the International Context
Recap: differentiating between PCNs, TCNs and HCNs Introduction: the current state of total rewards
Complexities faced by IHR managers, International total rewards objectives for the MNC Newer forms of
international assignments, Key components of global total rewards programs. Approaches to international
compensation Repatriation issues, International trends in global total rewards.
Module -4 International Assignments And Employment Practices 5 hours
Introduction Staffing policies, Motives for international transfers, Alternative forms of international assignments.
The international assignment process Dimensions of international assignment success
Multinational Companies and the Host Country Environment Introduction, Varieties of host country
environments, Sustainability of divergent, employment arrangements Understanding how MNCs act in diverse
host country, environments Host country effects on IHRM practices of MNC subsidiaries
Module -5 Employment Practices 7 hours
Regulation and Multinational Corporations: The Changing Context of Global Employment Relations
Importance of regulation and political context, Political agendas to de-regulate, Political and institutional drivers
of de-regulation, Problems with de-regulation in a global context. Human Resource Management in Cross-Border
Mergers and Acquisitions. Cultural differences and cross-border M&A performance, Managing cross-border
integration: the HRM implications.
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Module – 6 Diversity Management and CSR 7 hours
Equal opportunities, Diversity Management, Work–life balance: practices and discourses; International Culture
Management: Model Organisational Culture and Innovation, Models of Culture, Hofstede’s Four, Cultural
Dimensions, Trompenaar’s Seven Cultural Dimensions, Globe’s Nine Cultural Dimensions, Edgar Schein’s
Model of Culture Deal and Kennedy’s Culture Model, Schneider’s Culture Model, Cameron and Quinn’s Model
of Culture Charles Handy’s Model of Culture Denison’s Model of Culture, Profile of Organisational Culture in
International Organizations Managing International Culture. Corporate Social Responsibility and Sustainability
through Ethical HRM practices. Ethics and corporate social responsibility International labour standards.
Course Outcomes:
1. Gain conceptual knowledge and practical experience in understanding the HR concepts globally.
2. Comprehend and correlate the strategic approaches to HR aspects amongst PCN’s, TCN’s and HCN’s.
3. Develop knowledge and apply the concepts of HR in global perspective
4. Have a better insight of HR concepts, policies and practices by critically analysing the impact of
contemporary issues globally.
 A visit to Organisation and interact with HR Manager and list out the roles played by HR manager.
 Meet Recruitment Manager and ask- 10 questions one asks during Interview.
 Meet Training and Development Manager and list out various training given to employees; basis of training
program; Need analysis.
 Visit any Service Organisation and observe HR functions; List them.
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Textbooks
No year
1 International Human Resource Srinivas R. Kandula Sage Publication 2018
Management India Pvt. Ltd.
2 International Human Resource Anne-Wil Harzing, Sage Publication 4/e, 2015

Management Ashly H. Pinnington India Pvt. Ltd.
3 Diversity at Work Arthur P Brief Cambridge 2008

University Press
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Reference Books
1 Strategic Human Resource Gary Rees, Paul E. Smith Sage Publication 2014
Management: An International India Pvt. Ltd.
Perspective
2 Global Talent Management: An Sonal Minocha and Dean Sage Publication 2019
Integrated Approach Hristov India Pvt. Ltd.
3 International Human Resource Anne-Wil Harzing, Ashly Sage Publication 2011

Management Pinnington India Pvt. Ltd.
Page 105 of 123

ORGANISATIONAL CHANGE AND DEVELOPMENT
Course Objectives
1. The student will be able to describe and Identify the application of various OC/D framework
OC/D intervention to be adopted in the Organisation
3. The student will be able to apply and improve the workplace effectiveness through various OC/D Intervention
4. The student will be able to classify and categorise different OC/D practices and intervention followed in the
Organisation
5. The student will be able to create and reconstruct OC/D intervention and process required to manage the
Organisation
6. The student will be able to appraise and judge the practical applicability of various OC/D intervention, process
and practices to be followed in the Organisation
Module-1 Changing Organisations 5 hours
Nature of 21st Century Organisation, Defining Organisational Change, The Roots of Organisation Change,
Environmental Forces, Driving Change Today, The Implications of Worldwide Trends for Change Management,
Four Types of Organisational Change, Planned Changes and Intended Results, Organisation Change Roles,
Change Initiators, Change Implementers, Change Facilitators, Change Recipients, The Requirements for
Becoming a Successful Change Leader, Application of Lewin’s Model of Change, OD Practitioners.
Module -2 Building and Energising the Need for Change 7 hours
Organisations as Systems, Levels and Characteristics of Organisational Change, Models of Organisational
Change, Systems Theory and Social Construction Approaches, Developing a Knowledge for the Need for
Change, Seek Out and Make Sense of Internal - External Data, The Organisations’ Readiness for Change,
Creating Awareness of the Need for Change, Factors That Block People From Recognising the Need for Change,
Creating a Powerful Vision for Change, The Difference Between an Organisational Vision and a Change Vision.
Module -3 Measuring Change: Designing Effective Control Systems 7 hours
Using Control Processes to Facilitate Change, Selecting and Deploying Measures, Use Measures that Lead to
Challenging but Achievable Goals, Use Measures and Controls that are Perceived as Fair and Appropriate,
Ensure Accurate Data, Control Systems and Change Management, Controls During Design and Early Stages of
the Change Project, Measurement Tools to use in Change Process, Strategy Maps, The Balanced Scorecard, Risk
Exposure Calculator, Organisational Change Agent, Orienting Yourself to Organisation Change, Data Gathering,
Diagnosis and Feedback.
Module -4 Models of Change 7 hours
Kurt Lewin’s Three-step Model (1950–1952), Six-box Model of Marvin Weisbord, The McKinsey 7-S Model,
Huse’s Model of Planned Organizational Change, Action Research Model, David Nadler and Michael Tushman
Model , Porras and Silvers Model (1991), The Burke–Litwin Causal Model, John Kotter’s Eight-step Theory ,
Organizational Intelligence Model (2004), Managing Change with ADKAR Model, Integrated Model of Change ,
Comparison and Critical Analysis of Change Models Plan the Work, Selecting the Correct Path, Engage Others
in Action Planning, Working the Plan Ethically and Adaptively, Developing a Communication Plan, Key
Principles in Communicating for Change, Transition Management. Ensure Alignment in Your Action Planning,
Action Planning Tools: 1) To-Do Lists; 2) Responsibility Charting; 3) Contingency Planning; 4) Surveys and
Survey Feedback;5) Project Planning and Critical Path Methods;6) Force Field and Stakeholder Analysis;
7) Leverage Analysis and 8) Other Change-Management Tools.
Module -5 Organisation Development(OD) 7 hours
Concept of O D, History of O D, OD in India, OD Activities, Values, Beliefs and Assumptions of OD,
Laboratory Training and T-Groups Action Research and Survey Feedback, Employee Involvement,
Organisational Culture, Reengineering Organisational Learning, Organisational Effectiveness and Employee
Engagement, Defining Values, Values Important to the OD Practitioner, Core Values of O D, Changes to OD
Values, Values Statement of O D, Ethical Issues of OD.
Module – 6 OD Practitioner and Consulting Process 7 hours
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Changing Workforce Demographics, Changing Nature of Work, The Consulting Relationship and Types of
Consulting, Consulting Model, OD Practitioners, The Organisation Development Consulting Profession, The OD
Consulting Process and Action Research, Data Gathering - Data Gathering Methods and Process, Ethical Issues
With Data Gathering, Diagnosis and Feedback, assessment, Ethical Issues With Diagnosis and Giving Feedback,
OD Intervention-Team Interventions, Quality, Performance Management, Communication in OD process,
Coaching, Mentoring, 360 Feedback, Career Planning and Development. Merger and Acquisition, Organisational
Health, OD Association in India.
Course Outcomes:
1. Gain conceptual insight of change management models, OD processes and interventions.
2. Develop the understanding of OD to apply OD aspects in private and public sectors in India.
3. Analyse the tools and techniques available to implement changes in the organization environment
4. Handle the OD interventions by analysing the role of OD consultant.
 A visit to Organisation and interact with OD and Change Manager and list out the roles played by OD/C
manager.
 Meet and Interact with OD and Change Manager and ask- 10 questions related to Change and Development
issues
 Meet OD and Change Manager and list out various OC/D Intervention practised and how they impact the
Organisational Growth
 Visit Organisation and Interact with Employees in the organisation and discuss Culture Impact on Change
process and how it can be managed.
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Textbooks
No year
1 Change Management and Ratan Raina SAGE Texts 2018
Organisational Development
2 Organisational Change- An Action- Gene Deszca, Cynthia SAGE Publications, 2019

Oriented Toolkit Ingols, Tupper F. Inc
Cawsey
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3 Organisation Development: The Donald L. Anderson Sage Publication 2/e, 2012
process of Leading Organisational India Pvt. Ltd.
Change
Reference Books
1 Organisation Development Donald L. Anderson SAGE South Asia 2013
2 Toolkit for Organisational Change T. F. Cawsey, Gene SAGE Text 2007

Deszca
3 Organisation Development and Donald L. Anderson and SAGE Publications 1/e, 2014
Organisational Change Tupper F. Cawsey
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HUMAN RECOURSE AUDIT
Course Objectives
1. The student will be able to describe and Identify the application of various HR Audit methodology
HR Audit approach adopted in the Organisation
3. The student will be able to apply and improve the workplace effectiveness through various HR Audit
approach, practices and interventions
4. The student will be able to classify and categories different HR Audit approach and practices followed in the
Organisation
5. The student will be able to create and reconstruct HR Audit framework and Model required to manage the
Human Resources in the Organisation
6. The student will be able to appraise and judge the practical applicability of various HR Audit approach and
practices to be followed in the Organisation
Module-1 Human Resource Development(HRD) 5 hours
H R D -Strategies and Systems; HR as Strategic Partner ; Need for HR Accounting and HR Auditing; Good
Industrial Relation Index; Components of HRD Audit; HR Policies and Practices; Elements of good HRD; Role
of HR Manager in HRD
Module -2 Human Resource(HR) Audit 7 hours
The Audit System; Need; Advantage and Challenges; Basic concepts and components; Understanding the
concept of HR Audit; Identifying goal of HR Audit; Forming Audit team; Approaches to measuring HR; Audit
Strategies; HR Systems; HR Competencies; Benefits of HR Audit; Process; Preparation of Audit Report;
Methodology of Conducting Audit; Documents for HR Audit; Competency required for HR Audit.
Module -3 Areas for HR Audit 7 hours
Audit of HR Planning; Training and Development; Industrial Relations; Managerial compliance and Corporate
strategies; Culture; Quality; Communication; Competencies; Decision Making; Engagement; Relational Audit;
Task; Systems; HRIS System; Measuring impact of HR policies on the corporate goals; Creating HR Dashboard
and Metric.
Module -4 HR Audit process 7 hours
Audit Methodology- Planning questions; Interview; Observation; Questionnaire; Collecting Audit data;
Analysing and interpreting data; Assessing organisation ability to change; Action Plan; Audit Report; Developing
Credibility of HR Dept; Internal - External Audit; Attitude Survey; Job Satisfaction Survey; Approaches to HR
Audit - (i) Cooperative approach, (ii) Outside authority approach, (iii) Statistical approach, (iv) Compliance
approach and (v) Management by objectives (MBO)
Module -5 HR Scorecard approach 7 hours
Measuring Business Impact; Components of HR scorecard ;How to use HR Scorecard for Audit ; Measuring HR
effectiveness through HR Scorecard; Balanced scorecard; HR Research; HRD Audit as OD Intervention.
Module – 6 HR Audit for Legal Compliance 7 hours
Using scorecard approach in formulating workplace policies; Recruitment and Selection: Formulating FIR Audit
for Start-up companies; HR Audit in practice: Cases in manufacturing industry, Service industry; Extracts of an
Illustrative Audit Report.
Page 109 of 123

Course Outcomes:
1. Gain conceptual knowledge and practical experience in understanding the HR Audit.
2. Comprehend and correlate the strategic approaches to HR Audit aspects
3. Develop knowledge and apply the concepts of HR Audit in the organisation
4. Have a better insight of HR Audit concepts, policies and practices by critically analysing the impact of
contemporary issues in the organisation.
 A visit to Organisation and interact with HR Manager/ list out Audit Methodology followed.
 Can design an HR Audit for an Small Scale Organisation.
 Can have Video recording of Attitude and Job Satisfaction Survey of Employees and how Audit can be
improved.
 Visit any Service Organisation and observe HR Audit process; List them, and critically can give feedback for
further improvement.
CO-PO MAPPING
PO
CO
PO1 PO2 PO3 PO4 PO5
CO1 X X X
CO2 X X
CO3 X X X X
CO4 X X X X
Textbooks
No year
1 HRD Audit: Evaluating the Human TV Rao Sage Response 2/e, 2014
Resource Function for Business
Improvement
2 HR Audit Durdana Ovais Rajni Everest Publishing 2017
Gyanchandani House
3 The HR Scorecard: Linking People, Harvard Business 1/e, 2001
Strategy and Performance Review Press
Reference Books
1 Auditing Your Human Resources John Mcconnell AMACOM 2/e, 2011

Department: A Step-by-Step Guide to
Assessing the Key Areas of Your
Program
2 HRD Score Card 2500: Based on TV Rao Sage Response 1/e, 2005
HRD Audit
3 7 Easy Steps to Conduct a Human Vanessa Nelson Lulu Publication 2016

Resources Audit and Protect Your
Company!
Page 110 of 123

MANAGEMENT CONSULTING FOR BUSINESS EXCELLENCE
Course Objectives
1. To prepare professionals for a career in Management Consulting
2. To impart basic understanding of the requirements of the profession
3. To equip professionals with knowledge, skills and attitude desirable for a career in Management Consulting
4. How to Scale the business and transform it into established firm
5. To prepare professionals working in industry, service sector, development sector and Not for Profit
Organisations for Internal Consulting Roles
Management Consultancy in India- Indian Management Consulting Scenario, Concept, Nature, Dynamics,
Opportunity Modules, Challenges, Consultancy as Profession, Strategic planning process for long-term success
through Consultancy; Proactive client relationships for repeat business; Organisational Study and Consultancy-
Align organisational vision and strategy; Changing Business Models and Business Strategy; Consultancy
Agenda; Economics of Consulting; Client development, Client engagement, Basic and Advanced tools,
techniques and frameworks used by management consultants- simulation analysis, decomposition analysis,
feasibility analysis and sensitivity analysis/ rankings, scenario analysis, representative element analysis, decision
tree, Theory of constraints, Critical chain; issue tree, bottom-up approach, top-down approach, backward
reasoning, 80/20 rule, benchmarking, cost drivers, opportunity tree; Ethics of Consulting; Pre requisite needed for
Consultancy as Profession.
Module -2 Consultancy Areas - Part A 5 hours
Corporate Governance: Role of Management Consultants Play; Consulting Experience in Brand Management;
Experience in M and A Consulting; E-Governance and its Relevance to India; Information Technology
Consulting: Bytes of Reality; Management Consultancy in Infrastructure Projects; Implications for Management
Consultants.
Module -3 Consultancy Areas - Part B 7 hours
Project Finance: New Investment, Diversification and Growth; Mentoring In Entrepreneurship; Strengthening
Contribution of NGOs in Social Development: Consultancy in Communication Research; Developing strategy for
financial restructuring; Management consulting in investment banking, legal, real estate, accounting, financial
services, advertising, IT consulting, engineering consulting, HR consulting, R&D, education, architecture, AI,
Block chain; Customer relations' management.
Module -4 Consulting Services 7 hours
Consulting Services to design and implement policies, systems and processes in functional and cross-functional
areas of business. Project Feasibility studies and appraisal; Performance measurement and evaluation of public
and corporate sectors; Designing project planning, monitoring and control systems; Designing and implementing
manufacturing execution system; Designing and implementing supply chain models; Total quality management;
System analysis and design; Enterprise Resource Planning (ERP); Information Technology strategies and
architectures; Business Process Reengineering (BPR); E-Governance; Strategic restructuring through alliances
and Joint ventures.
Module -5 Careers and Firms in Consultancy 7 hours
Career in Consulting - Future Jobs; Top consulting firms McKinsey, BCG, Bain and AT Kearney, PwC, EY,
Accenture, Career Growth for Management Consultants area like- Strategy Consulting; Operations Consulting;
Financial Advisory Consulting; Risk & Compliance Consulting; Business Coach; Industry-Specific Consulting
like steel, FMCG, supply-chain, public sector, etc.; Legal Management Consultancy; Skills and Competency-
Research and analysis, Industry analysis, Project preparation, Strategic and design thinking, Technology,
Communication skills, Presentation, Business negotiations, ability to think logically and structure, current affairs
in the industry and general news around the world, problem solving, business-analytics skills, writing proposals,
managing projects, prising strategy, initiating relationship, growing client organisation relationship, corporate
valuation and integration, sharp knowledge and strong networking skills, global culture.
Page 111 of 123

Module – 6 HR Consultancy 7 hours
Creating Winning People Strategy; Strategy Maps; Structure, Process and Governance; HR Service Delivery
Design; Consulting in Executive Search and Building a Management Team; HR Audit; HR Annual Survey; HR
Systems Design; HR Process Re-engineering; Creating HPWS- High Performance Work System and Culture;
Developing leadership, Succession, Empowering line managers to take on HR role, 360 degree feedback,
Assessment and development Centre’s, Value and culture building, Human potential utilisation, Manpower
planning; Development and Improvement of performance appraisal system; talent management, Organisational
restructuring, Developing heterogeneous HR policies, Managing Gen Y and Gen Z employees, Attrition control
and employee retention management, Work-life balance, Executive coaching, Performance management,
Employee engagement, Integration and assimilation of new recruits, Expectation management, T and D, Stress
management, healthy living and building future.
Course Outcomes:
1. Gain the practical insight of various principles and practices of Consultant and Consultancy
2. Acquire knowledge of latest conceptual framework used by Consultant and Consultancy process and
procedure applied in various sectors
3. Illustrate the application of Consultant and Consultancy tools and techniques in various sectors.
4. Develop a greater understanding about strategies adopted/undertaken by Consultant and Consultancy.
 Visit management consulting firm and identify opportunities and challenges of the firm.
 Help consulting firm to increase profitability by making an SWOT analysis.
 Design strategies for Lifetime Fitness to enter foreign markets.
CO-PO MAPPING
PO
CO
PO1 PO2 PO3 PO4 PO5
CO1 X X X
CO2 X X
CO3 X X X
CO4 X X X X

Texbooks
No year
1 Management Consulting in India- U. K. Srivastava; Pramila SAGE Response 2012
Practice and Experiences for Srivastava
Business Excellence
2 An Introduction to Management Marc Baaij SAGE Publications 2013
Consultancy Ltd
3 Management Consultancy Insights Book by Graham Routledge 2018
and Real Consultancy Projects Manville
Page 112 of 123

Reference Books
1 The McKinsey way Ethan M. Rasiel KOBO 1999
2 The Boston Consulting Group on Carl W. Stern, Michael S. John WILEY and 2006
Strategy: Classic Concepts and New Deimler Sons
Perspectives
3 Competitive Strategy: Techniques for Michael E. Porter The Free Press 1980
Analyzing Industries and
Competitors
RUBRICS FOR CONTINUOUS INTERNAL EVALUATION (CIE) FOR 40 MARKS

Particulars Marks Procedure
Internal Assessment Test 50+50= 100/4=25 Average of two best performances out of three
internal assessments tests shall be considered.
Seminar/Presentation 05 Document for the same must be maintained
Subject Viva-Voce/ Oral 05 Document for the same must be maintained

Examination
Assignment/ Quiz 05 Document for the same must be maintained
Note: Course Instructor may introduce/use any activity other than the above three activities to award 15 marks. The
activities used by the course instructor must be measurable and documented for inspection by VTU.
QUESTION PAPER PATTERN FOR SEE
Q.No.1 to7 Marks

PART -A
a 3 marks
b. 7 marks
c. 10 marks
Total (4/7) 4X20 80 marks
PART-B Case-Compulsory 20 marks
Note: For III Sem SEE 20% marks allocated to application oriented questions from practical Components.
Page 113 of 123

GUIDELINES FOR 6 WEEK PROJECT WORK 20MBAPR407
(BETWEEN 3RD AND 4TH SEMESTER MBA)
PROJECT REPORT
Course Code 20MBAPR407 CIE Marks 40
Objective
To expose the students to understand the working of the organization/company / industry and take up an in-depth
study of an issue / problem in the area of specialization.
General Guidelines
 The project work shall be for a period of 6 weeks immediately after the completion of 3 rd SEE but before
the commencement of the 4th semester classes.
 The Course code of the project report shall be 20MBAPR407 and shall be compulsory for all the students
opting for all specializations.
 The University shall receive 2 copies of project reports prior to the commencement of the 4th semester
examination. Copies of the project report should be sent to the concerned Regional Office with intimation
to the Registrar (Evaluation).
 By keeping the business trend in the present scenario, university has given an option to the students to
select the research problem either from business organization or they can carry out the project on freelance
basis subject to the approval of department committee.
 It is the total responsibility of the internal guide to monitor the freelance project.
 In case, business problem selected from a Company, no two students of an institute shall work on the same
problem in the same organization.
 The student shall seek the guidance of the internal guide on a continuous basis, and the guide shall give a
certificate to the effect that the candidate has worked satisfactorily under his/her guidance.
 On completion of the project work, student shall prepare a report with the following format.
 The Project report shall be prepared using word processor viz. MS Word with New Times Roman, 12 font
size.
 All the reports shall be printed in the A4 size 1” margin on all the sides.
 The report shall be hard bound facing sheet of royal blue color indicating the title of college and month &
year of admission (spiral binding not permitted).
 A certificate by the guide, HOD and Head of the institution indicating the bonafide performance of the
project by the student to be enclosed.
 An undertaking by the student to the effect that the work is independently carried out by him/her.
 The certificate from the organization if applicable (if its Freelance project, certificate is not required and
Internal guide can issue a certificate for successful completion).
 Acknowledgement
 Executive Summary .
Page 114 of 123

Schedule to be followed before commencement of Project
Activity Timeline Remarks
Identifying the organization First week Student individually identifies an organization OR identifies
Problem identification problem for his/her study, according to his/her interest.
Problem statement Second His/ Her interests are discussed with project guides. Discussion
Research Design week with Internal Guide to decide on suitable design for the research
Synopsis Preparation Third week Preparation of Synopsis* & formulating the objectives
The student will present the synopsis with the detailed execution
plan to the Internal Guide and HOD who will review and may: a.
Fourth
Presentation of Synopsis Approve b. Approve with modification or c. Reject for fresh
Week
synopsis
Fifth & The approval status is submitted to HOD who will officially give
Approval Status
Sixth week concurrence for the execution of the Project
Synopsis: Three page hard copy to be submitted to the HOD with the signatures of the Guide and the student
Page 1 Title, Contact Address of student- with details of Internal and External Guide (if applicable).
Short introduction with objectives and summary (300 words). Review of Articles / Literature about the
Page 2
topic with source of information.
Page 3 Time Activity Chart.
Schedule to be followed during Project work

Activity Time Line Remarks
Understanding Structure, Culture and First week Student should understand products/services and the
functions of the organization /identifying of Project problems of the organization.
of business problem from the Industry
from the literature study
2nd week Discussion with the guide for finalization of research

Preparation of Research design and of Project design and instrument in his/her domain and present the
Research instrument for data collection same to the guide. (First Presentation).
3rd week Date collected to be edited, coded, tabulated and

of Project presented to the guide for suggestions for analysis.
Data collection
(Second Presentation).
4th & 5th Students must use appropriate and latest statistical tools
week of and techniques for analyzing the data. (It is must to use
Analysis and finalization of report project of Statistical Package whose result should be shown in
the report) (Third Presentation).
6th week Final Report should be submitted to the University

Submission of Report of Project before one week of the commencement of theory
examination.
Page 115 of 123

Project Report Evaluation:
 Internal evaluation will be done by the internal guide.
 External valuation shall be done by a faculty member of other institute drawn from VTU affiliated institute
with minimum of 10 years experience.
 Viva-Voce / Presentation: A viva-voce examination shall be conducted at the respective Institution where a
student is expected to give a presentation of his/ her work.
 The viva –voce examination will be conducted by the respective HOD / Senior Professor of the department
and an expert drawn from the VTU affiliated institutes with minimum of 10 years of experience as
appointed by the University.
 Project work carries 100 marks consisting of 40 marks for internal marks by the internal guide, average of
30 marks from both internal and external evaluation and 30 marks for viva-voce examination. Minimum
passing marks of the Project work is 50% in each of the components such as Internal Marks, report
evaluation and viva-voce examination.
 Format of the project report shall be prepared using the word processor viz., MS Word, Times New Roman
font sized 12, on a page layout of A4 size with 1inch margin all sides (1.5inch on left side) and 1.5 line
spacing. The Project report shall not exceed 100 pages.
 Submission of Report: Students should submit the Project Report in electronic data form only, in PDF file
(Un-editable Format) to the Institute. The Institute in turn shall submit all the CD’s of their students along
with a consolidated master list as per specialization containing USN, Name of the student, and Title of the
Report to Registrar Evaluation) one week before the commencement of the Theory Examinations or as per
notification given for this purpose.
 Plagiarism: Plagiarism is considered as academically fraudulent, and an offence against University
academic discipline. The University considers plagiarism to be a major offence, and subject to the
corrective procedures. It is compulsory for the student to get the plagiarism check done before submission
of the project report. Plagiarism of up to 25% is allowed in the project work and report should consist 75%
of original content/work.
 Publication of Research Findings: Students are expected to present their research findings in Seminars/
Conferences/ Technical/ Management Fests or publish their research work in Journals in association with
their Internal Guide. Appropriate Weightage should be given to this in the internal evaluation as well as in
the viva voce examination of the project report.
Contents of the Project Report
 Cover page
 Certificate from the Organization (scanned copy if applicable)
 Certificate from the guide, HOD and Head of the Institution (scanned copy) indicating bonafide
performance of Project by the student
 Declaration by the student (scanned copy)
 Acknowledgement
 Table of contents
 List of tables and graphs
 Executive summary
Chapter 1: Introduction
Introduction, Industry profile and company profile: Promoters, vision, Mission & Quality Policy. Products / services
profile areas of operation, infrastructure facilities, competitor’s information, SWOT Analysis, Future growth and
prospects and Financial Statement
Chapter 2: Conceptual background and Literature review
Theoretical background of the study, Literature review with research gap (with minimum 20 literature reviews).
Page 116 of 123

Chapter 3: Research Design
Statement of the problem, Need for the study, Objectives, Scope of the study, Research methodology, Hypotheses,
Limitations, Chapter scheme.
Chapter 4: Analysis and Interpretation
Analysis and interpretation of the data- collected with relevant tables and graphs. Results obtained by the using
statistical tools must be included.
Chapter 5: Findings, Conclusion and Suggestions
Summary of findings, Conclusion and Suggestions / Recommendations
Bibliography: Books, Articles names, etc. to be mentioned as per APA style.
Annexures: Relevant to the project such as figures, graphs, photographs etc.,
Rubrics for Project Work (Common to core and Dual Specializations)

Sl.No Particulars Marks Allotted
Internal Assessment by the Guide- Based on three Presentations
1 40
by Students
Report Evaluation by the Guide & External Examiner Average of
2 the marks awarded by the two Examiners shall be the final 30
evaluation marks for the Dissertation.
Viva-Voce Examination to be conducted by the Guide and an
3 30
External examiner from the Industry/ Institute (Joint Evaluation)
Total 100
Rubrics for Project Evaluation and Viva voce Examination
A. Internal Assessment by the Guide- Based on three Presentations by Students
SL No Aspects Marks Allotted

1 First Presentation 5
2 Second Presentation 5
3 Third Presentation 5
4 Introduction and Methodology 5
5 Industry and Company Profile 5
6 Theoretical background of study 5
7 Data analysis and interpretation 5
8 Summary of findings, suggestions and conclusion 5
Total 40
Page 117 of 123

B. Report Evaluation by the Guide & External Examiner. Average of the marks awarded by the two
Examiners shall be the final evaluation marks for the Dissertation.

1 Introduction & Relevance of the project 5
2 Conceptual background and literature review 5
3 Research design 5
4 Analysis and interpretation 10
Total 30
C. Viva-Voce Examination to be conducted by the HOD/ Guide and an External examiner from the
Industry/ Institute (Joint Evaluation)
Marks
SL No Aspects
Allotted
1 Presentation skills 5
2 Communication skills 5
3 Subject knowledge 5
4 Objectives of the study and Methodology 5
5 Analysis using statistical tools and statistical packages 5
6 Findings and appropriate suggestions 5
Total 30
Formats for Project Report and Evaluation

 Format of Cover Page
 Format of certificate by Company/Institution or from both
 Format of Declaration Page
 Format of Contents
 Format of List of Tables and Charts
 Format of Bibliography
 Format for Internal Evaluation, External Evaluation and Viva voce
Page 118 of 123

(Title of the Report)
Submitted by
(Student Name)
(USN)
Submitted to
VISVESVARAYA TECHNOLOGICAL UNIVERSITY, BELGAVI
In partial fulfillment of the requirements for the award of the degree of

Under the guidance of
INTERNAL GUIDE EXTERNAL GUIDE
(Name & Designation) (Name & Designation)
(Institute Logo)
Department of MBA
(Institute Name with Address)
(Month & Year of submission)
Page 119 of 123

CERTIFICATE
This is to certify that (Name of the Student) bearing USN (xxxx), is a bonafide student of Master of Business
Administration course of the Institute (Batch), affiliated to Visvesvaraya Technological University, Belgaum.
Project report on “(Title of Report)”is prepared by Him/her under the guidance of (Name of the Guide), in partial
fulfillment of the requirements for the award of the degree of Master of Business Administration of Visvesvaraya
Technological University, Belagavi Karnataka.
Signature of Internal Guide Signature of HOD Signature of Principal
DECLARATION
I, (Student Name), hereby declare that the Project report entitled “(Title)” with reference to ―(Organization with
place) prepared by me under the guidance of (Guide Name), faculty of M.B.A Department, (Institute name) and
external assistance by (External Guide Name, Designation and Organization). I also declare that this Project work is
towards the partial fulfillment of the university Regulations for the award of degree of Master of Business
Administration by Visvesvaraya Technological University, Belgaum. I have undergone a summer project for a
period of Twelve weeks. I further declare that this Project is based on the original study undertaken by me and has
not been submitted for the award of any degree/diploma from any other University / Institution.
Place: Signature of the Student

Date:
Table of Contents
Sl.No Contents Page No’s.
Executive Summary
Chapter-1 Introduction XXXXXXXXXXX
Chapter-2 Industry and Company profile XXXXXXXXXXX
Chapter-3 Theoretical Background of the Study XXXXXXXXXXX
Chapter-4 Data Analysis and interpretation XXXXXXXXXXX
Chapter-5 Summary of Findings, suggestions and Conclusion XXXXXXXXXXX
Bibliography
Annexures
List of Tables
Sl.No Particulars Page No’s.
1 Table showing ABC Analysis XXXXX
2 Table showing FSN Analysis XXXXX
3 Table showing EOQ XXXXX
4 Table showing stock of Raw materials XXXXX
Page 120 of 123

List of Figures/ Charts/ Graphs
Sl.No Particulars Page No’s.
1 Graph showing ABC Analysis XXXXX
2 Graph showing FSN Analysis XXXXX
3 Graph showing EOQ XXXXX
4 Graph showing stock of Raw materials XXXXX
BIBLIOGRAPHY
BOOKS:
Name of the Author, Title of the Book, Name of the Publisher, Edition, year of Publication.
ARTICLES:
Name of the Author, Title of the article, Name of the Journal, Volume/Issue Number, Year, Page Number (pp).
WEBLIOGRAPHY
Name of the Author, Title of the article. Retrieved on dd/mm/yyyy from URL.
MARKS SHEET FORMATS

1. Internal Assessment by the Guide- Based on three Presentations by Students
Marks Sheet for MBA Project Work (20MBAPR407)
Name of the College: College Code:

Internal Marks Allocation for Project Work (20MBAPR407)

1 First Presentation 5
2 Second Presentation 5
3 Third Presentation 5
4 Introduction and Methodology 5
5 Industry and Company Profile 5
6 Theoretical background of study 5
7 Data analysis and interpretation 5
Total 40
Marks Sheet
Sl.
USN 1 2 3 4 5 6 7 8 Total
No
1
2
3
4
5
Signature of the Internal Guide with Name, Address & Date

Note:
Page 121 of 123

1. Total Internal Evaluation Marks of the Project report should be sent along with the other subject internal marks
and the above marks sheet should be maintained by the Department/Institution for verification on demand.
2. Total Internal Evaluation Marks of the Project report should be uploaded to VTU by the Internal guide after
thorough evaluation of the project report and the copy of the mark sheet downloaded after the entry must be
maintained in the department as well as sent to VTU along with the remuneration bill.
2. Report Evaluation by the Guide & External Examiner. Average of the marks awarded by the two
Examiners shall be the final evaluation marks for the Dissertation.

External Evaluation Marks Allocation for Project Work (20MBAPR407)

1 Introduction & Relevance of the project 5
2 Conceptual background and literature review 5
3 Research design 5
4 Analysis and interpretation 10
Total 30
Marks Sheet
Sl.
USN 1 2 3 4 5 Total
No
1
2
3
4
5
Signature of External Examiner with affiliation

Note:
1. Total External Evaluation Marks of the Project report should be uploaded to VTU by the External examiner
appointed by VTU after thorough evaluation of the project report and the copy of the mark sheet downloaded after
the entry must be sent to VTU along with the remuneration bill.
3. Viva-Voce Examination to be conducted by the HOD/ Guide and an External examiner from the Industry/
Institute (Joint Evaluation)
Page 122 of 123


Viva voce Marks Allocation for Project Work (20MBAPR407)
(Viva voce conducted by HOD/Internal Guide and an Expert from VTU.)
Marks
SL No Aspects
Allotted
1 Presentation skills 5
2 Communication skills 5
3 Subject knowledge 5
4 Objectives of the study and Methodology 5
5 Analysis using statistical tools and statistical packages 5
6 Findings and appropriate suggestions 5
Total 30
Marks Sheet
Sl.
USN 1 2 3 4 5 6 Total
No
1
2
3
4
5
Signature of Internal Exam Signature of External Examiner with affiliation
Note: Marks may be finalized based on the joint evaluation by internal examiner and External examiner.
Page 123 of 123

Visvesvaraya Technological University, Belagavi.: Scheme of Teaching and Examinations and Syllabus

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VISVESVARAYA TECHNOLOGICAL UNIVERSITY, BELAGAVI.

Scheme of Teaching and Examinations and Syllabus

VISVESVARAYA TECHNOLOGICAL UNIVERSITY, BELAGAVI

Management & Organizational

1 PCC 20MBA21 Human Resource Management 03 02 03 40 60 100 4

1 PCC 20MBA301* 20MBA301* 20MBA301* 03 02 03 40 60 100 4

1 PCC 20MBA301* 20MBA301* 20MBA301* 03 02 03 40 60 100 4

Marketing Finance Human

1 PEC 20MBAMM401 20MBAFM401 20MBAHR401 03 - 03 40 60 100 3

1 PEC 20MBAMM401 20MBAFM401 20MBAHR401 03 - 03 40 60 100 3

20MBAMM401 B2B Marketing 20MBAFM401 Risk 20MBAHR401 Organizational

Programme Outcomes (POs)

Question paper pattern:

Question paper pattern:

3 Managerial Economics D.M Mithani HPH 2016

Question paper pattern:

2 Financial Accounting for N. Ramachandran, Ram McGraw Education 4e., 2016

3 Parametric and Non Vimala Veeraraghavan Sage Publication 2017

1 Statistical Methods Dr. S P Gupta Sultan Chand Publications 2014

Question paper pattern:

4 Human Resources Management T.P RenukaMurthy HPH. 2015

Question paper pattern:

2 Business Research S. N. Murthy & U. Excel Books 3e, 2016

Course Code 20MBA24 CIE Marks 40

Question paper pattern:

Arthur A. Thompson Jr.

Question paper pattern:

Question paper pattern:

Question paper pattern:

2 Services Marketing Hoffman & Bateson Cengage Learning 2017

Question paper pattern:

3 Essentials of Marketing Research William G Zikmund et. al Cengage Learning 7/e

4 Marketing Research V Kumar Sage Publications 1/e, 2015

2 The Effective Use of Market Robin J Birn Viva 4th Edition

Question paper pattern:

3 Consumer Behaviour Sethna Sage Publications 4/e, 2018

Module -3 Income from Business or Professions 9 hours

3 Income Tax H.C.Mehrotra & Sahithya Bhavan 60 e/2019

Question paper pattern:

Question paper pattern:

Question paper pattern:

3 Human Resource Management R. C. Sharma Sage Publication 2019

Module-1 Introduction 7 hours

Question paper pattern:

2 HR Analytics- Understanding Bhattacharya, Dipak Sage Texts, India 2017

3 Winning on HR Analytics- Ramesh, Soundarajan Sage Publication 2016

3 Fundamentals of HR Analytics: A Fermin Diez, Mark Emerald 2019

Question paper pattern:

Rubrics for Internship 20MBAIN 307 Marks

Mark sheet for Viva voce Examination (SEE)

Course Code and Course Title: 20MBA IN 307 Internship

Marks Sheet for Viva Voce examination

Signature of Internal Examiner Signature of External Examiner

Question paper pattern:

Question paper pattern:

2 Essentials of Supply Chain Michaael H Hugos

PO1 PO2 PO3 PO4 PO5

Question paper pattern:

3 Digital Marketing Ian Dodson Wiley 2016