Intercontinental Brand Identity Guidelines
Intercontinental Brand Identity Guidelines
Intercontinental Brand Identity Guidelines
INTRODUCTION
Rules
• Always use the high resolution vector file provided.
• Only use the logo as supplied, do not alter the
lock up. ‘I’ Icon
• The logo should only be used centred, it should
never be used left aligned.
• The logo is custom drawn and should never be
recreated by typesetting.
• Never split the word “InterContinental”.
Word Mark
It should always appear as one word on the same
line. It is followed on the next line by a qualifier,
such as Hotels & Resorts or the location/city and
hotel name. Descriptor
• The logo lock up is used horizontally for all
applications. The logo is never used vertically.
• Never move or alter the three sections of the logo
lock up.
• The InterContinental logo should always be
followed by a registration mark.
• Do not use the Word Mark by itself, always use
in combination with the ‘I’ Icon.
100%
100% size of
space above
Hotels & Resorts
Rules
2 × 2×
• The clear space is measured by a minimum of
200% of the height of the letter ‘I‘ in the ‘I’ icon.
• No text, image or graphic elements can be
placed in the clear space area.
• It is recommended to leave more space under
the logo to give it space to breathe.
×
2 × 2×
× ×
Rules
• 42mm is the minimum size (1.65 inch)
• In all cases where the logo has to be smaller
than minimum size, revert to using the
icon only. 42 mm
Exception
• The logo can only be smaller on the IHG
brand bar.
31 mm
50 mm
Rules
• The primary placement of the logo is top centre.
• The clear space rules when placing the logo at
the top centre is calculated by 125%, or 1.25 of
the height of I in the icon.
• The full lock up logo should never be placed
in bottom centre. It may only be placed on the
primary of secondary placements.
• The clear space rules when placing the logo at
true centre is calculated by 200%, or 2 of the
height of I in the icon. As per the rules outlined
previously.
• When logo is placed in true centre, the logo
can be placed on both horizontal and vertical
layouts.
• Adjust the centre of the logo optically with the
guidelines shown on this page.
• The logo can only appear on a white
background, it must not be placed on images
or on a coloured background.
25% 42mm
Rules
Top centrally positioned logo
In instances where the lock up is positioned
top centre, the width of the lock up should be
between 20%-25% of the shorter side of the
designed piece. The exact percentage should
be optically adjusted.
Business Card
Key Card
Rules Text:
Metalic Gold Foil Icon - Foilco 6381 and InterContinental Black (Pantone Black 7 C) text.
= 1 colour printing + Foil
Do Do Not
Do not alter lock up Do not use 3D icon in Black only Do not use any elements on their
Do only use our logo Do use the minimum size rule to Do only use provided logo colour(s) own, apart from the ‘I’ icon
as supplied retain legibility
Do not use logo lock up on coloured Do not use logo lock up on coloured Do not use any other version of logo
background background
Do follow clear space rules Do follow clear space rules
Shirley Yu
Senior Marketing
Manager
shirley.yu@ihg.com London Park Lane
T: +44 (0)20 7409 3131 One Hamilton Place
Ryan Hayes June 30th, 2017 M: +44 (0)20 7679 5631 Park Lane, London W1J 7QY
New York Barclay
111 E. 48th St.
New York, NY 10017
Dear Shirley,
ryan@ihg.com
+1 (946) 439 4745 The St-Germain-des-Prés area has always been chic. Well-heeled
locals slip into its glossy storefronts and leaf through the latest
fiction at its many bookstores, and they and tourists alike
and tend to continue to flock to the legendary Café de Flore
and Les Deux Magots, which count Sartre, Beauvoir, and
Intercontinental
New York Barclay
111 E. 48th St.
Do not use as mask for image Do not use over image Do not use OLD versions of the logo
or graphics
Hemingway among their former patrons. But the neighborhood New York, NY 10017
USA
has belonged to others as well living off whatever they had in
their pockets, bohemians singing and telling jokes in the bis-
tros, and others who, lacking a home base, turned the cafés and
streets into their stomping ground. whatever they had in their
pockets.
Sincerely,
Ryan Hayes
Icon size should be based on Do not left or right align the Do not outline in any way Do not graphically alter in any
grouping of items – same as logo size descriptor way or add effects
intercontinental.com
The icon is used on its own in cases where the The icon on its own is restricted to
minimum size full logo lock up is too large. key items which are considered to
add value to the guest experience
The ‘I’ icon should be used on its own as a more or items which might be taken by
subtle and confident way of endorsement and to the guest as a keepsake but not
avoid unnecessary repetition of the logo. perishable and functional items. For
example on low value items such as
Set rules will ensure our logo maintains its coasters, food items and coat hangers.
integrity whenever it is used.
Rules NOTES
Rules
• The clear space is measured by a minimum
of 100%of the height of the letter ‘I‘ in the
‘I’ icon. ×
• No text, image or graphic elements may be
placed in the clear space area.
• We recommend to leave more space under
the logo to give it space to breathe.
× ×
Rules
• The icon can only be placed at the
bottom centre.
• The clear space rule is calculated by 200%, or
x2 the x height of ‘I’ in the icon from
the bottom.
• The icon can be placed on both horizontal and
vertical background.
• Printed icon can only appear on a white
background.
• The icon in gold foil can appear on a coloured
background of the three brand colours:
Light Grey, Pink, Dark Grey.
2x
Rules
• Always use the high resolution vector file
provided.
• Only use the icon as supplied, do not alter.
• The icon should only be used bottom centred,
it should never be used left aligned. x
2x
NOTES
2x
In Room Notepad
6mm wide icon x
2x
Folder
8.5mm wide icon
Rules
Print colour
• The print is CMYK when the icon is printed.
• The 3D icon exists out of multiple colours and
is printed using CMYK.
• The flat icon can only be used for foil and
embroidery.
• The Icon can only be used in colour.
• A B&W application is not applicable.
Embroidery application
• When the icon is being embroidered, use a
gold colour matching the gold foil of the ‘I’.
Background application
• The icon in gold foil can appear on a coloured
background of the three brand colours:
Light Grey, Pink, Dark Grey.
• The icon cannot be printed on any coloured
material.
• The icon cannot be printed on an image.
Do Do Not
Do not use icon over coloured Do not use icon over coloured Do not use any other version of logo
Do only use our icon as supplied. Do use the minimum size rule to Do follow the clear space rules background background
Icon must be in various widths of retain legibility
5, 6, 7, 8 mm
Do not use smaller than Do not use horizontally Do not alter lock up of icon and/
minimum size or the icon itself
Do not use as mask for image or Do not outline in any way Do not place the icon anywhere
graphics else but centre bottom of the page
Do not use over image Do not graphically alter in Do not use 3D icon in Black only
any way
Rules
• Descriptor can be 1 line only.
• Should not extend further than the edge of the
first ‘N’ and the ‘A’ in ‘InterContinental’.
• The descriptor is centred to word mark & icon.
• City/Location name is listed first.
• Hotel name is listed second.
• All other rules of the spacing and positioning
of the master brand logo apply.
Rules × ×
Rules 2×
• Do not alter the relationship between the logo
elements or add any additional elements to it.
Only use the logo as supplied.
×
0.5×
0.45×
Rules
• Do not alter the relationship between the logo
elements or add any additional elements to it.
Only use the logo as supplied.
Rules
• Do not alter the relationship between the logo
elements or add any additional elements to it.
Only use the logo as supplied.
A N A L L I A N C E R E S O RT
Rules
• Only use the logo as supplied, do not alter the
lock up.
• When translating, “InterContinental®” should
not be included in the translation to avoid
repetitiveness and increase global brand
recognition. Only translate the words CLUB
and CONCIERGE.
PLANET TREKKERS Planet Trekkers Masterbrand, Primary Planet Trekkers Masterbrand, Secondary
Do Do Not
Do not use the logo on coloured Do not use OLD versions of logos Do not use OLD versions of logos
Do only use the logo as supplied Do use the minimum size rule to background
retain legibility
Do not use logo as mask for Do not use logo over image Do not use any other version of logo
Do follow clear space rules Do only use provided logo colour(s) image or graphics
E.g. Metallic Gold Foil Foilco 6381
Do not outline in any way Do not graphically alter in any Do not alter the logo
way or add effects
PRINT InterContinental
Pink Light Grey Dark Grey White
Black
Pantone
The Pantone Matching System is the industry
standard for colour reproduction and ensures
consistent application of colour in print and many
other applications worldwide.
Rules
• Only use Pantone Spot Colours in print.
Pantone Pantone Pantone Pantone Pantone
• DO NOT use CMYK when replicating
7C 4745 U Cool Grey 1 U 426 U
Pantone colours.
DIGITAL
R 61 R 206 R 218 R 104 R 255
RGB RGB G 57 G 180 G 217 G 104 G 255
RGB colour values are used for the creation of B 53 B 169 B 214 B 105 B 255
brand assets that will be used digitally.
HEX
HEX colour references are direct translations HEX #3D3935 #CEB4A9 DAD9D6 #686869 #FFFFFF
of their equivalent RGB values in a shortened
form and are used specifically in web development
and coding.
Rules
• Light grey (outside) + Pink (inside) with
pattern.
• Pink (outside) + Dark grey (inside) with
pattern.
• Always use the pattern on colour when on
the back or inside of the item.
• Light grey and dark grey is not a recommended
combination.
• Full colour inside and outside can be used with
the addition of the pattern on the inside.
Colour Combinations
Full colour outside and inside with pattern Light grey and pink Pink and dark grey Avoid using light grey and dark grey together
Letterhead
Light grey back with pattern
Envelope:
Pink inside with pattern
Room No.
Wifi
User: IntercontinentalLdn
Password: ICLdn2
When using tone on tone, the text is the same Door Hanger Pantone 4745 U
colour as the background but multiplied at 100% Text: Multiplied 100% 4745 U
to produce a darker tone. This is only used with
Pink and Light Grey.
Travel to be moved.
Please do
not disturb
Rules
• The pattern direction is always portrait.
• The pattern should always be used at
100% size.
• Do not alter the pattern in any way.
Application
NOT TO SCALE
concierge@intercontinentalldn.com
T: +44 (0)20 7409 3131
InterContinental.com
NOT TO SCALE
NOT TO SCALE
Rules
• The pattern is always printed white on one of PINK Light Grey DARK GREY
3 background colours at 100% size. It is never Pantone 4745 U Pantone Cool Grey 1U Pantone 426U
printed on a white background.
• The pattern is 100% opacity (100% white) Pattern100% size Pattern100% size Pattern100% size
when printed on: 100% Opacity 100% Opacity 30% Opacity
Pink - Pantone 4745 U
Light Grey - Pantone Cool Grey 1U.
• When printing on Dark Grey - Pantone 426U
the pattern is printed at 30% opacity.
• Do not print 100% opacity on dark grey.
Rules
• The pattern should always be used at 100%
scale of the pattern provided.
• If designing larger items that require a larger
patterned area, then the pattern needs to
be tiled.
• When tiling, make sure the pattern is cropped
in the middle of the cross line.
• Do not scale the pattern larger or smaller than
100% on any application.
1 tile high
(100% size)
100% SIZE
PORTRAIT
PATTERN
NOT TO SCALE
Make sure to crop the pattern
in the middle
of the cross-line
The InterContinental® pattern should only be Letterhead and business card (back)
used on the back or the inside of the item. Envelope (interior)
NOT TO SCALE
100% SIZE
PORTRAIT
PATTERN
concierge@intercontinentalldn.com
T: +44 (0)20 7409 3131
InterContinental.com
NOT TO SCALE
NOT TO SCALE
Do Do Not
Do only use our pattern as supplied Do only use the pattern vertically Do not use the pattern horizontally Do not graphically alter in Do not use over image
any way
Travel to be
moved.
Do follow the colour guidelines Do follow the colour guidelines Do follow the colour guidelines Do not apply under or over copy Do not blow up the pattern Do not use white space around the
100% opacity pattern 100% opacity pattern 30% opacity pattern pattern
Arial Regular
Usage:
When Gill Sans Light is
Arial Regular
Arial Regular should only be used to replace the unavailable for: A BCDEFG HIJ K LM NO PQ RSTU V W X Y Z
Informational copy
information copy font Gill Sans Light, when only
system font is available.
abc defghijk lmnopqr stuv w x y z
For example in the PowerPoint email template or 123 4 5 678 9 0
digital communications.
SimSun (Times New Roman) Alternative System Typeface: SimSun – system font
The alternative font for system use is SimSun SimSun
Usage: When HYA3G is unavailable
(alternative to ITC New Baskerville Roman).
for: Headers, Subheaders
This font should only be used when HYA3G is
Body Copy
unavailable, for example in the PowerPoint email
template or digital communications.
STHeiti Light or STXihei (Arial) Alternative System Typeface: STHeiti Light or STXihei – system font
STHeiti Light or STXihei
STHeiti Light or STXihei is the alternative system
Usage: When HYG2G is unavailable
font for HYG2G (alternative to Gill Sans Light.).
for: Headers, Subheaders, Body
This font should only be used when
Copy
HYG2G is unavailable.
ARABIC Geeza
JAPANESE Ryumin M
Primary Typeface
Ryumin
Ryumin
Ryumin is the brand font for all applications. It is
Usage:
the font which is used across all applications as an Headers
alternative to ITC New Baskerville Roman. Subheaders
Body Copy
新しい時代のこころを映すタイプフェイスデザイン
Yu Mincho Alternative System Typeface
Where Ryumin is not available in applications Yu Mincho
such as email and letter writing, please ensure that Usage:
you use Yu Mincho as a substitute. (Alternative to When Ryumin is unavailable for:
Times New Roman.) Headers
Subheaders
Body Copy
Axis
Secondary Typeface Axis L
Axis is a secondary typeface, used for Axis
informational copy. (Alternative to Gill Sans
Usage: Informational copy
Light.)
新しい時代のこころを映すタイプフェイスデザイン
Yu Gothic Alternative System Typeface:
Where Axis is not available in applications such Yu Gothic
as email and letter writing, please ensure that you Usage: When Axis is unavailable for:
use Yu Gothic Regular as a substitute. informational copy
A Deeper Journey. x
1.5x
As we travel the world, we discover places that transcend time and
lavish our senses with the warmth and richness of global culture.
At InterContinental® Hotels & Resorts we celebrate luxury as a
feeling, tied to personalised expressions that speak to our hearts,
minds, and dreams. Guests check into experiences that connect
them to the timeless and ever evolving InterContinental story.
Travel is temporary, yet the journey is forever.
Example of 16.9pt Body Header with 13pt Body Copy
Style: ITC New Baskerville Roman As we travel the world, we discover places that
Size: 13 pts
transcend time and lavish our senses with the
Kerning: Optical
Tracking: 0
warmth and richness of global culture. At
Leading: Auto InterContinental® Hotels & Resorts we celebrate
Alignment: Left luxury as a feeling, tied to personalised expressions
Case: Sentence that speak to our hearts, minds, and dreams.
Style: ITC New Baskerville Roman As we travel the world, we discover places that
Size:10 pts transcend time and lavish our senses with the
Kerning: Optical warmth and richness of global culture. At
Tracking: 0 InterContinental® Hotels & Resorts we celebrate
Leading: Auto luxury as a feeling, tied to personalised expressions
Alignment: Left
that speak to our hearts, minds, and dreams.
Case: Sentence
Style: ITC New Baskerville Roman As we travel the world, we discover places that
transcend time and lavish our senses with the
Size: 7 pts warmth and richness of global culture. At
Kerning: Optical InterContinental® Hotels & Resorts we celebrate
luxury as a feeling, tied to personalised expressions
Tracking: 0 that speak to our hearts, minds, and dreams. Guests
Leading: Auto check into experiences that connect them to the timeless
and ever evolving InterContinental story. Travel is temporary,
Alignment: Left yet the journey is forever.
Case: Sentence
Hyphenation
Multi-city flights As we travel the world, we
Hyphens are used to link words and parts of words
dis- cover new places that trans-
Rules As we travel the world, we dis- cend time and lavish our senses.
cover places that transcend time.
• Do not hyphenate capitalised words. Hotels & Re-
• Do not hyphenate InterContinental® or other names. Hotels & Resorts sorts
in your ro om in your ro om
Header 3
AD QUAM EUM
Catrissulero efacercem, Patis nostrae nonest? Otercep opublic ientero pub
linvo, se cat, sulatim ilin similic onerfex menatis at, qui prioruntiem ret auc
tate ropubli, con dissed ius conit iam ia que termis? Veriusp ionsul uncest
eoresim pressunum hoc, conum audam. Con dissed ius conit iam ia quetol
termis? Veriusp ionsul uncest eoresim pressunum hoc, conum audam.
L O RE M I P SU M D O L O R
Header 1 Catrissulero efacercem, Patis nostrae nonest? Otercep opublic ientero pub
linvo, se cat, sulatim ilin similic onerfex menatis at, qui prioruntiem ret auc
tate ropubli, con dissed ius conit iam ia que termis? Veriusp ionsul uncest
eoresim pressunum hoc, conum audam. Con dissed ius conit iam ia quetol
termis? Veriusp ionsul uncest eoresim pressunum hoc, conum audam.
Copy
au tate rotpubli,
con dissed ius conit iam ia que termis? Veriusp ionsul
AD QUAM EUM
uncest eoresim pressunum hoc, conum audam conte
dissed ius conit iam ia quetol termis? Catrissulero efacercem, Patis nostrae nonest? Otercep opublic ientero pub
linvo, se cat, sulatim ilin similic onerfex menatis at, qui prioruntiem ret auc
Alinequi sulissedite, Cupio int? Ro mor auctant. tate ropubli, con dissed ius conit iam ia que termis? Veriusp ionsul uncest
Ex maiostra consu conded eri con inatris ium morte, eoresim pressunum hoc, conum audam. Con dissed ius conit iam ia quetol
C. Mari sili, consis iam inatudenter inteauam top mor termis? Veriusp ionsul uncest eoresim pressunum hoc, conum audam.
tiquam, quos comnimu stiquon cerfendu.
d i r e c t o ry o f s e rv i c e s d i r e c t o ry o f s e rv i c e s
Header 3
d i r e c t o ry o f s e rv i c e s
Directory Of Services
Directory Of Services
Door Hanger Concierge Guide (Back) Breakfast Menu
B R E A K FA S T M E N U
Header 3
Header 3
Body Header
Body Copy
V I D E S E D I C O R I AT U R Assimint iaessi tem et estiasitis mx Olla nonsedi gendiaeria nis aut V I D E S E D I C O R I AT U R Olla nonsedi gendiaeria nis aut
QU I S A L IA M U S im qui tem ut vid ut re velendi audit, commolupta vel eos QU I S A L IA M U S velendi audit, commolupta vel eos
dolo omnist quias et quo beaque dolesed qui quias et quo beaque dolesed qui
quae voles secullu ptiantus preste doles elis se que ea ius dolorem doles elis se que ea ius dolorem
pore sim faccum dit debis iusciuspo ut lab ipsunt id molore simus ut lab ipsunt id molore simus
esequas quatatatecae consequo to aut et mo eosa nates imolumet aut et mo eosa nates imolumet
modit aut imil maximus. dolesto ipsae et, sequaepe dolesto ipsae et, sequaepe
derferum fugiat. derferum fugiat.
Repersp idenda cus int ions endm, Lignimi, consequ istemque nis Lignimi, consequ istemque nis
sum faccab il et voluptatis audaro rerae vent que secea deruptaquiae rerae vent que secea deruptaquiae
nimo tem sitiam, quaecto omnimi, cus evendun tectatus eaqui comni cus evendun tectatus eaqui comni
ut es a siminis ut maion es volorpo
reproria idebis eturerion sed exerib
usam fugitib uscillaut earum dollu
sapid mi, siniminvenda porpor
reperi ommollorio. Videm derrore,
nusant quo voluptat.
sapid mi, siniminvenda porpor
reperi ommollorio. Videm derrore,
nusant quo voluptat.
Body Copy
ptatint ommolor
Ignatiatem rernam que dolorer
Am solu pta tiassiti aut aut as mod spellup turistibus, volum uscill
ior recus distt mod itate natque qui restessimus, quo ea vendita etea
susdae quam sequi vel mint et que vellat hilla am quia placcab.
nulloru ptaur sunt pellantem
que nis es si quatus in corporiam
que nimiligni int.
d i r e c t o ry o f s e rv i c e s d i r e c t o ry o f s e rv i c e s
Luggage Tag
Room
No. of Pieces
Header 3 0 0 01
0 0 01
wine spirits
Body Copy Chardonnay 45 Belvedere 15
Item Price Count Total Item Price Count Total
Vibrant grapefruit and lemon-laced Poland, 50ml
Shirt $18.00 Suit (2 pieces) $18.00
tangerine notes, 2014
Sonoma, California, 300ml Polo shirt $17.00 Suit (3 pieces) $17.00
Nolet Reserve 12 Blouse $15.00 Coat $15.00
Holland, 50ml Trousers $22.00 Jacket $22.00
1er Cru Taillepieds 53 Jeans $19.00 Trousers $19.00
Informational Copy Highly defined, precise, pure, often floral
Don Pancho 18 yr
Cuba, 50ml
15
Body Copy Shorts $12.00 Shirt $12.00
and always mineral and spicy nose, 2005 T-shirt $10.00 Tie $10.00
Burgundy, France, 300ml Undershirt $18.00 Sweater $18.00
Patron Platinum 20 Long johns $28.00 Dress $28.00
Mexico, 50ml Slip $19.00 Blouse $19.00
Brassiere $12.00 Skirt $12.00
Nero d’Avola 55 Underwear $10.00 Scarf $10.00
Full–bodied, bold and fruity, 2012 Macallan 18 yr 15
Pajamas $18.00 Vest $18.00
Sicily, Italy, 300ml Scotland, 50ml
Handkerchief $12.00 Others
Socks $18.00 Total
Yamazaki 12 yr 14 Stockings $17.00
Body Header c h a m pa n g e
Japan, 50 ml Jacket
Sweatshirt
$15.00
$22.00
Henriot 75 Skirt $19.00 Shirts Trousers Starch
Admirable as aperitif and an ideal Dress $12.00 Folded Crease No
companion at the table wat e r , s oda & juice Sweater $10.00 On hanger No crease Light
France, 300ml Voss Water 8 Others Medium
Tonic Water 10 Total Heavy
beer Cranberry Juice 7
Goose Island IPA 10 Orange Juice 7
USA, 375ml Red Bull 5
Stella Artois 10 Soda 7 Item Price Count Total
Belgium, 375ml
St. Pauli Girl 12 Suit (2 pieces) $18.00
Non-alcoholic, Germany, 375ml snack s Suit (3 pieces) $17.00
Chocolate 3 Coat $15.00
Dried Mangos 3 Jacket $22.00
Roasted Almonds 4 Trousers $19.00
Candied Ginger 4 Shirt $12.00
Tie $10.00 Laundry
Dress $18.00 Dry cleaning
Blouse $28.00 Pressing
Skirt $19.00 2 hour service surcharge (50%)
Others 1 hour service surcharge (100%)
Total
As we travel the world, we discover places Ipsum dolor sit amet, ipsum consequat, As we travel the world, we discover places As we travel the world, we discover places
Example: paragraph in the Directory of Services, that transcend time and lavish our senses interdum platea vehicula est faucibus sed that transcend time and lavish our senses that transcend time and lavish our senses
Primary
with the warmth and richness of global eu, amet curabitur donec justo curabitur, with the warmth and richness of global with the warmth and richness of global
culture. At InterContinental® Hotels & id vitae nec nibh sem erat viverra. culture. At InterContinental® Hotels & culture. At InterContinental® Hotels &
menu items. Primary Resorts we celebrate luxury as a feeling,
tied to personalised expressions that
Vestibulum ac. Maecenas sunt, diam non
dignissim sit, vulputate venenatis fusce
Resorts we celebrate luxury as a feeling,
tied to personalised expressions that
Resorts we celebrate luxury as a feeling,
tied to personalised expressions that
speak to our hearts, minds, and dreams. egestas quisque mauris aptent, et lectus speak to our hearts, minds, and dreams. speak to our hearts, minds, and dreams.
Guests check into experiences that id amet faucibus. Eu velit blandit diam
connect them to the timeless and ever pede cras, mus quam, auctor erat magna
evolving InterContinental story. Travel is adipiscing sit massa. SECU R I T Y I N YOU R ROOM BUSI N ES S C EN T R E
Rule 2 - Secondary language is placed next to temporary, yet the journey is forever.
Ipsum dolor sit amet, ipsum consequat, Ipsum dolor sit amet, ipsum consequat,
Secondary interdum platea vehicula est faucibus sed interdum platea vehicula est faucibus sed
When to use: This will work when the body of text is too big dignissim sit, vulpede cras, mus quam,
auctor erat magna adipiscing sit massa.
dignissim sit, vulpede cras, mus quam,
auctor erat magna adipiscing sit massa.
primary on the same line. We change your bedlinen every two days. However, if you
would like a daily change in bedlinen, please leave this card
When to use: when short text allows for space next to it.
By reusing bedlinen, you are helping to conserve
Rules HOU S E K E E PI N G
Consider that the translated text has approximately the As we travel the world, we discover places that
same size and length as the English text. transcend time and lavish our senses with the
E.g. for Japanese, ensure to align the font size to be warmth and richness of global culture.
smaller in Japanese than in English for the languages
to appear the same size. Approx 80% size.
DO: Correct aligning of font size - Japanese approx 80% size.
number reservation
Consider that the translated text has approximately
the same amount of lines as the English text.
DO NOT: Have one English font next to Japanese for example, in two different sizes.
E.g. German translation has more words than English
and would therefore will require more lines. For the
languages to appear the same size, the German text
should be edited to reduce the number of words and HOU S E K E E PI N G WOH N E N
subsequently have less lines to match the English.
As we travel the world, we discover places that Wenn wir um die Welt reisen, entdecken wir
transcend time and lavish our senses with the Orte, die unsere Sinne mit dem Reichtum
warmth and richness of global culture. der globalen Kultur überschütten.
HOU S E K E E PI N G WOH N E N
As we travel the world, we discover places that Wenn wir um die Welt reisen, entdecken
transcend time and lavish our senses with the wir Orte, die die Zeit überschreiten
warmth and richness of global culture. und unsere Sinne mit der Wärme und
dem Reichtum der globalen Kultur
überschwemmen.
DO NOT: Incorrect matching amount of lines example - too many words from direct translation
Rules
• Social media icons should not be used on any Usage:
printed materials. Instead, social media links Social Media Links
should be written out on all printed designs. Printed Matter
Social media icons can be used on the website
and other digital communications. facebook.com/InterContinental
• Icons should not disrupt or compete with instagram.com/InterContinental
the design. twitter.com/InterContinental
Do Do Not
Do use ITC New Baskerville Roman Do use Gill Sans light as the Do not use anything other than Do not use anything other than Do not use Bold, Semi-Bold,
as the primary typeface secondary typeface – ITC New Baskerville Roman as the Gill Sans light as the secondary or any other weights other
only for information primary typeface typeface than Regular
Try not to use type Tracking +15 Try not to use smaller
smaller than 7pts, than 7pts font size
especially Baskerville TRACKING +150
Do ensure all typography is legible Do follow leading, tracking and Do not stylize copy in any Do not use text as a mask for an Do not use Baskerville smaller
kerning guides inappropriate way image or graphic than 7pts
Structure
The tone of voice is inspired by the
InterContinental® Hotels & Resorts design
philosophy. It connects the design layers of
Understated Luxe, Discovery and Allure to
the guests through a voice that is worldly and
sophisticated. The design layers reflect the guests’
need and inspire a voice that is reflective of the DE SIGN L A Y E R S Understated Luxe Discovery Allure
brand’s heritage and scale.
The Guest
The Affluent Experienced Traveller seek to
understand the places they visit and travel for GU E ST N E E D An Enriching Inspiration Genuine Engagement
pleasure, learning, and excitement. They have a Experience
strong sense of self: the varied things they do and
that interest them, reinforce a positive affirmation
of whom they are as people.
They want a prestigious, personalised experience, VOIC E Worldly Insightful Intuitive
delivered by thoughtful and attentive members of
staff. They enjoy being around others like them.
We use our knowledge to create The world is a source of endless A thoughtful sense of care is
an environment of authenticity fascination we find new ways to woven into all interactions, and
that inspires and enlightens our curate memorable experiences genuine warmth and kindness
guests’ journey with meaning and share knowledge and uplifts the connections with
and enrichment. insights with our guests. the guests.
PR I NC I PL E S • Words are inspired by • Curate moments that delight • Thoughtful words are the
the adventure of travel. guests’ senses and expand foundation of all interactions.
• Enlighten and fulfil their perspective. • Warm expressions of
guests with meaning • Tell stories that guide and understanding form
and enrichment. surprise guests to elevate a connection with guests.
• Connect with the their experiences. • Be conscious and respectful
InterContinental at all moments.
brand’s heritage and
international know-how.
Do Do Not
Do not use contractions Do not use slang Do not use numerals for
Be aspirational and inspirational Be authentic Be considering numbers when possible
As thoughtful ambassadors,
we are sharing the
Luxury travel is a way of Across Oceans. Once you’ve travelled,
InterContinental legacy We are global sophisticates. You know it’s good.
seeing, a way of feeling, Across Continents. you know quality.
with our guests, and inscribing
and a way of being. Across Dreams.
our own texture to a
pioneering future.
Look for depth in writing Writing should be layered Use UK English spellings except Do not be cheeky, punchy Do not be obvious, Do not be heavy handed
in the US or abrasive expected, literal
INTERIOR ROOMS
Spaces have a sense of sincerity through human
touches: a woman sitting on the edge of the bed,
a pair of shoes or a bag that mark the room looks
lived in.
Do Do Not
Do show authentic, real people in Natural light enhances a feeling of Invite the eye to travel through Do not show people or styling Do not use artificial light sources Characters can be sensual but not
worldly locations with styling that authenticity & personal connection a profound depth of field, a which feels forced, dramatic or and retouching which feels sexual
is on brand continuing horizon line or window theatrical commercial or over-done
Locations are on brand and Styling enhances the colour palette Spaces and objects have a sense When showing landmarks, align the Leisure does not represent a Staff in service (staged scenarios)
represent our worldly perspective and is understated & elegant of authenticity through a balance style to your hotel photography. specific activity are never shown because it feels
of structured and loose styling Do not use stock photography. too expected and common
Focus on moments of self- Business-minded women and men Feature close crops of Moments of exertion, competition Do not place logo on images Do not add a colour treatment
actualization and reconnection are shown in movement architectural details and a or power are never shown like sepia to the images
considered use of negative space
Use natural light where possible Specific work activities are Showing an entire building is Do not place text on images
to make the image look soft never shown not necessary
and inviting