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CURRICULUM VITAE

Maninder Singh Hanspal


Mob. +91-9818287017
Email: maninder.hanspal@gmail.com

Career Objective

Seeking a position with a growing firm utilizing my education and skills in an


environment that offers professional growth while being resourceful, innovative
and flexible.

Professional Summary
 More than 6 Years of Experience as Security Center Operations Analyst in Identity &
Access Governance including role based access control and requests management
at Noida in NTT DATA(formerly known as Dell Services).

 Few months of Experience as Data Center Operations Analyst at Kolkata in


Accenture Services Pvt. Ltd.

 6 months of Experience in Monitoring Optical Links and Network Devices at Network


Operations Center (N.O.C.) or Tele Equipment Room (T.E.R.) at M.T.N.L. Shakti
Nagar Exchange, Delhi.

As Security Center Operations Analyst, I support access governance initiatives within the
Identity and Access Management (IAM) Operations team for user on-boarding and access
provisioning.I work closely with team leads, peers, development teams, business analysts,
and end users to ensure NTTData systems have appropriate access controls and protection.

IAM Experience
 User On-boarding
 Provisioning/De- Provisioning
 Single Sign On
 Identity Federation
 Privileged Access Management
 Multi-factor authentication
 Active Directory

Highlights/Acheivements
 Received “You Shine of the month” award 5 times
 Received “Performer of the month” award 3 times
 Trained new team members for Wolters Kluwer, Lucile Packard Children's Hospital &
Hilton projects.
 Awarded for Best Performance With Memento by HCL Info Systems for the Successful
Completion of C.W.G. (Common Wealth Games) W.A.N. Project .
Work Experience

From 12th
NTT DATA(Formerly known as Dell International Services)
November 2012 –
Facility: for Hilton World Wide Client – – Information Security Secure th
6 December
Works (User Account Administration), Noida U.P.
2018
Position/Title: Security Center Operations Analyst
Responsibilities:
 Create User accounts, Mailboxes, Admin accounts and Security Groups.
 Monitor queues and process the requests as per FIFO
 Process high priority requests on urgent basis.
 Resolution of Crtical requests and Incidents within SLA.
 Provide access on shared files and folders.
 Addition and removal of User’s in Distribution Groups and Security Groups.
 Suspending User accounts and Mailboxes.
 Participate in operations and tactical planning within a team environment
 Train new team members.
 Tools Used:
o Active Directory
o Exchange Management Console
o BMC Remedy
o OPAS V3,Qfiniti
o IDM(Sail point)
o Multi Factor
o Jump Servers
o SNOW

Accenture Services Pvt. Ltd. for Sanofi Aventis


Pharmaceutical World Wide Client, Kolkata Data Center on
Facility: 2011
contractual basis by third party vendor Resource Square
Solutions
Position/Title: Data Center Operations Analyst
Responsibilities:
 Monitor Systems, databases, network devices and applications.
 Incident Management: Alert communication, incident ticket creation.
 Event Management.
 Agent installation: threshold setting, parameter definition and setup.
 Handle escalation in case of major events/critical events.
 Manage ticketing and system monitoring tool:
o Systems Monitoring Tools -BMC Patrol, NetIQ, HPOVO, Putty.
o Ticketing Tools –HP OVSD.
o Network/Server Monitoring Tools - What's up Gold Website Link.
o Database Monitoring Tools - HPOVO /BMC Patrol.
o Storage/Backup Monitoring Tools - HPOVO/BMC, Symantec VERITAS
NETBACKUP java 6.5, IHM Visual TOM.

From 4th August


Facility: HCL Info systems Ltd., Noida 2010 – 31st
January 2011
Position/Title: Technical/Network Engineer as an OJT
Responsibilities:
 Monitoring of Optical Links, Routers, Switches, D.W.D.M., O.F.C., V.O.I.P. and R.T.U.
 Responsible for fault finding & resolution of Network Problems by doing R.T.U. [O.T.D.R.]
 F.D.M.S. Maintenance of existing connectivity Link routes.
 Analyses and Rectification of alarms as per fault resolution.

Education

Institution : B.H.S.B.I.E.T(Punjab Technical University)


Degree : Bachelor of Technology in Electronics & Communications Engineering

DECLARATION

I hereby declare that the above written particulars are true to the best of my knowledge and
belief.

Personal Information

Mother’s Name : Late. Mrs. Surinder Kaur

Father’s Name : Mr. Avtar Singh


Date of Birth : 13-02-1986

Nationality : Indian

Marital Status : Divorced

Languages Known : Hindi , Punjabi and English,

Passport : Available

Permanent Address : Flat no. 64, Star Apartment


Sector- 9, Rohini
Delhi -110085
India

Date: -0 -2019 Regards,


Maninder Singh Hanspal

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