Tutorial 2 MCQ

HRM367/HRM5201 Tutorial 2
Session: May2021
1. Which term refers to a procedure for determining the duties and skill requirements for a
specific job and the kind of person most suitable for a position?
A) HR management
B) job description
C) job analysis
D) talent management
2. During a job analysis, a human resources specialist will most likely collect information about
all of the following EXCEPT ________.
A) human behaviors
B) physical working conditions
C) responsibilities of the position
D) employee benefits options
3. Job analysis is most important because managers use it to ________.

A) apply talent management
B) support all HRM activities
C) comply with ADA requirements
D) provide employment data to the government
4. Maria, an HR manager at ATX Manufacturing, needs to know what sorts of people to recruit
for a process engineering job at the firm. Which of the following would be most useful for
Maria's task?
A) job analysis
B) organization chart
C) industry standards
D) performance appraisal
5. What is the first step in conducting a job analysis?

A) developing a job description
B) collecting data on job activities
C) deciding how to use the information
D) selecting representative positions to observe
6. Which of the following would LEAST likely involve the use of job analysis information?
A) recruiting decisions
B) training requirements
C) performance appraisal
D) diversification oversight
7. Which of the following involves assigning workers additional same-level activities?

A) job rotation
B) job enlargement
C) job analysis
D) job enrichment
1
8. Julian, an assembly line worker at a furniture assembly facility, attaches headrests to office
chairs. Now, Julian's manager wants Julian to attach arm rests to the chairs as well. Which term
best describes the change in Julian's job?
A) job rotation
B) job reengineering
C) job enlargement
D) job enrichment
9. Systematically moving workers from one job to another is known as ________.

A) job rotation
B) job enlargement
C) job enrichment
D) job reengineering
10. What is the underlying theory behind job enrichment?

A) Employee retention rates increase with frequent task changes.
B) Opportunities for training motivate employees to be productive.
C) Intrinsic and extrinsic rewards lead to long-term employee loyalty.
D) Empowered employees are motivated to perform their jobs well.
11. Anita, an HR manager, is in the process of conducting a job analysis. She has just finished
selecting a sample of representative positions. What should Anita do next?
A) develop a job description that includes working conditions and responsibilities
B) contact supervisors to verify employees' tasks, responsibilities, and working conditions
C) interview employees to gather information about the job's duties and responsibilities
D) conduct a workflow analysis and develop a diagrammatic process chart for each job
12. What is the final step of the job analysis process?

A) creating a process chart
B) writing a job description
C) determining a sample group
D) verifying data with supervisors
13. Job analysis produces information used for writing job descriptions and job specifications.
A. True
B. False
14. What form of data collection most likely involves recording work activities into a handheld
dictating machine?
A) diaries
B) interviews
C) observations
D) questionnaires
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15. Which of the following is recommended for conducting an effective job analysis interview?
A) Follow an unstructured interview format because each job is different.
B) Overlook occasional duties performed by the worker to save time during the interview.
C) After the interview, review collected information with the worker's immediate supervisor.
D) Let the worker know that the collected information will be used for performance evaluations.
16. Which of the following is a characteristic of most job analysis questionnaires?

A) costly implementation
B) short development time
C) complies with federal laws
D) efficient for large groups
17. Ruben, an HR manager at Chrysler, needs to perform a job analysis for an assembly-line
position at the plant. Which method for collecting job analysis information will Ruben most
likely use?
A) direct observation
B) questionnaire
C) participant diary
D) individual interview
18. Questionnaires used for job analysis purposes consist of structured checklists rather than
open-ended questions, which take too long to enter into a database.
C. True
D. False
19. Observation as a data collection method in a job analysis is most appropriate for jobs
entailing a lot of mental activity.
A. True
B. False
20. Which section of a job description usually includes the major functions or activities of the
job?
A) job specification
B) job analysis
C) job summary
D) job identification
21. Which section of a job description indicates who is supervised by a jobholder?

A) job identification
B) job summary
C) responsibilities
D) relationships
3
22.Which of the following data collection techniques would be most useful when writing a job
description for a software engineer?
A) analyzing organization charts
B) interviewing employees
C) developing process charts
D) observing employees

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HRM367/HRM5201 Tutorial 2

3. Job analysis is most important because managers use it to ________.

5. What is the first step in conducting a job analysis?

7. Which of the following involves assigning workers additional same-level activities?

9. Systematically moving workers from one job to another is known as ________.

10. What is the underlying theory behind job enrichment?

12. What is the final step of the job analysis process?

16. Which of the following is a characteristic of most job analysis questionnaires?

21. Which section of a job description indicates who is supervised by a jobholder?

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