TD-W8961N 300Mbps Wireless N ADSL2+ Modem Router
TD-W8961N 300Mbps Wireless N ADSL2+ Modem Router
TD-W8961N 300Mbps Wireless N ADSL2+ Modem Router
REV2.0.2
1910011721
COPYRIGHT & TRADEMARKS
No part of the specifications may be reproduced in any form or by any means or used to make any
derivative such as translation, transformation, or adaptation without permission from TP-LINK
TECHNOLOGIES CO., LTD. Copyright © 2016 TP-LINK TECHNOLOGIES CO., LTD. All rights
reserved.
http://www.tp-link.com
FCC STATEMENT
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to pro-vide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not in-stalled and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
2) This device must accept any interference received, including interference that may cause
undesired operation.
Any changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
Note: The manufacturer is not responsible for any radio or TV interference caused by
unauthorized modifications to this equipment. Such modifications could void the user’s authority
to operate the equipment.
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled
environment. This device and its antenna must not be co-located or operating in conjunction with
any other antenna or transmitter.
“To comply with FCC RF exposure compliance requirements, this grant is applicable to only
Mobile Configurations. The antennas used for this transmitter must be installed to provide a
separation distance of at least 20 cm from all persons and must not be co-located or operating in
conjunction with any other antenna or transmitter.”
CE Mark Warning
This is a class B product. In a domestic environment, this product may cause radio interference, in
which case the user may be required to take adequate measures.
RF Exposure Information
This device meets the EU requirements (1999/5/EC Article 3.1a) on the limitation of exposure of
the general public to electromagnetic fields by way of health protection.
The device complies with RF specifications when the device used at 20 cm from your body.
Safety Information
When product has power button, the power button is one of the way to shut off the product;
when there is no power button, the only way to completely shut off power is to disconnect the
product or the power adapter from the power source.
Don’t disassemble the product, or make repairs yourself. You run the risk of electric shock
and voiding the limited warranty. If you need service, please contact us.
Avoid water and wet locations.
Adapter shall be installed near the equipment and shall be easily accessible.
The plug considered as disconnect device of adapter.
Use only power supplies which are provided by manufacturer and in the original
packing of this product. If you have any questions, please don't hesitate to contact us.
DC voltage
RECYCLING
This product bears the selective sorting symbol for Waste electrical and electronic
equipment (WEEE). This means that this product must be handled pursuant to
European directive 2012/19/EU in order to be recycled or dismantled to minimize
its impact on the environment.
User has the choice to give his product to a competent recycling organization or to
the retailer when he buys a new electrical or electronic equipment.
TD-W8961N 300Mbps Wireless N ADSL2+ Modem Router User Guide
CONTENTS
About This Guide ..................................................................................................... 2
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4.5 Maintenance........................................................................................ 59
4.5.1 Administration.......................................................................................... 59
4.5.2 Time Zone ............................................................................................... 60
4.5.3 Firmware.................................................................................................. 61
4.5.4 SysRestart ............................................................................................... 63
4.5.5 Diagnostics .............................................................................................. 64
4.6 Help..................................................................................................... 64
Appendix B: Troubleshooting............................................................................... 71
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When using this guide, please notice that features of the router may vary slightly depending on
the model and software version you have, and on your location, language, and Internet service
provider. All screenshots, images, parameters and descriptions documented in this guide are
used for demonstration only.
Conventions
In this guide, the following conventions are used:
Convention Description
Hyperlinks are in blue with an underline. You can click to redirect to a
Blue
website or a specific section.
The menu structures to show the path to load the corresponding page. For
→ example, Access Management→Filter means the Filtering function page
is under the Access Management menu.
More Info
The latest software, management app and utility can be found at the Download Center page at
http://www.tp-link.com/support.
The Quick Installation Guide can be found where you find this guide or inside the package of the
router.
Specifications can be found on the product page at http://www.tp-link.com.
A Technical Support Forum is provided for you to discuss our products at http://forum.tp-link.com.
Our Technical Support contact information can be found at Contact Technical Support page at
www.tp-link.com/support.
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TD-W8961N 300Mbps Wireless N ADSL2+ Modem Router User Guide
Chapter 1 Introduction
1.1 Product Overview
TP-LINK’s Modem Router is a combined wired/wireless network connection device with
integrated wireless router and DSL modem, reducing hassle of configuration and saving space.
With ADSL and WAN, the modem router is compatible with ADSL connections and fiber/cable
access.
With Ethernet ports and antennas, the modem router provides wired and wireless access for
multiple computers and mobile devices.
With various features and functions, the modem router is the perfect hub of your home or
business network.
The LEDs locate on the front panel of the modem router. They indicate the device’s working
status. For details, please refer to LED Explanation.
LED Explanation:
Note:
1. If the ADSL LED is off, please check your Internet connection first. Refer to 2.2 Connecting
the Modem Router for more information about how to make Internet connection correctly. If
you have already made a right connection, please contact your ISP to make sure if your
Internet service is available now.
2. If the Internet LED is off, please check your ADSL LED first. If your ADSL LED is also off,
please refer to Note 1. If your ADSL LED is on, please check your Internet configuration. You
may need to check this part of information with your ISP and make sure everything has been
input correctly. Refer to 4.1.1 Device Info and 4.3.1 Internet for more information.
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Item Description
For connecting the modem router to power socket via the provided
POWER
power adapter.
The button for the WPS and Reset function. Please refer to the
WPS/RESET
note below for more information.
LAN 1, LAN 2, Through the port, you can connect the modem router to your PC or the
LAN 3, LAN 4 other Ethernet network devices.
Through the port, you can connect the modem router with the telephone.
ADSL Or you can connect them by an external separate splitter. For details,
please refer to 2.2 Connecting the Modem Router.
Note:
If your client devices, such as wireless adapters, support Wi-Fi Protected Setup, then you can
press this button for about two seconds to quickly establish a connection between the router and
client devices and automatically configure wireless security for your wireless network. For details,
please refer to WPS Settings.
If you press this button for about 8 seconds, you will enable the RESET function. Refer to
Appendix B: Trouble Shooting about how to reset the modem router to factory defaults.
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Note:
The diameter of the screw, 3.5mm<D<7.8mm, and the distance of two screws is 107.5mm. The
screw that project from the wall need around 4mm based, and the length of the screw need to be
at least 20mm to withstand the weight of the product.
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Note:
The WPS function cannot be configured if the wireless function of the modem router is
disabled. Also, the WPS function will be disabled if your wireless encryption is WEP.
Please make sure the wireless function is enabled and is configured with the appropriate
encryption before configuring the WPS.
1) Tab the WPS icon on the device’s screen.
2) Immediately press the WPS button on your modem router.
3) The WPS LED flashes for about two minutes during the WPS process.
4) When the WPS LED is on, the client device has successfully connected to the
modem router.
Step 3: Attach the power adapter. The electrical outlet shall be installed near the device and
shall be easily accessible.
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TD-W8961N 300Mbps Wireless N ADSL2+ Modem Router User Guide
1. If the TCP/IP Protocol on your computer is set to the static (fixed) IP address, you need to
change it to obtain an IP address automatically. Please refer to Appendix A: Configuring the
PC for more detailed instruction.
3. Enter the default Username admin and the default Password admin, then click Login to
access to the Quick Start screen.
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Step 2: Configure the time zone for the modem router, and then click NEXT.
Step 3: Select your country and ISP from the dropdown list. Then select your ISP Connection
type and complete the corresponding settings with the information provided by your ISP
and click NEXT. Here we take PPPoE/PPPoA mode for example.
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TD-W8961N 300Mbps Wireless N ADSL2+ Modem Router User Guide
Step 4: Configure the rules for the Wlan, and click NEXT.
Note:
If the Access Point is activated, the wireless function will be available even without the external
antenna because of an additional printed antenna. To adopt the wireless security protection
measures, please refer to section 4.2.3 Wireless.
Step 5: Click SAVE to finish the Quick Start.
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After your successful login, you will see the main menus of the web management page and
submenus with detailed configurations or status information will be available after you click one of
the main menus. To apply any settings you have altered on the page, please click SAVE to make
the settings take effect.
4.1 Status
Choose Status, and you will see the following submenus: Device Info, System Log and
Statistics. Click any of them, and you can configure the corresponding function.
Go to Status→Device Info, and you can view the device information, including LAN, Wireless,
WAN and ADSL. The information will vary depending on the settings of the modem router
configured on the Interface Setup screen.
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Go to Status→System Log, and you can query the logs of the modem router.
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The modem router can keep logs of all traffic. You can query the logs to find what happened to
your modem router.
4.1.3 Statistics
Go to Status→Statistics, and you can view the network traffic over Ethernet, ADSL and WLAN.
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Interface: You can select Ethernet, ADSL or WLAN to view the corresponding network
traffic over different ports.
Select Ethernet, and you will see the statistics table as below.
Statistics Table:
Transmit Transmit total Bytes The total bytes transmitted over the Ethernet port.
Receive Multicast Frames The multicast frames received over the Ethernet port.
Receive total Bytes The total bytes received over the Ethernet port.
Receive
The CRC errors occurred over the Ethernet port when
Statistics Receive CRC Errors
data is being received.
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TD-W8961N 300Mbps Wireless N ADSL2+ Modem Router User Guide
Select ADSL, and you will see the statistics table as below.
Statistics Table:
Transmit total PDUs The total PDUs transmitted over the ADSL port.
Transmit
The total errors occurred over the ADSL port when data
Statistics Transmit total Error Counts
is being transmitted.
Receive total PDUs The total PDUs transmitted over the ADSL port.
Receive
The total errors occurred over the ADSL port when data
Statistics Receive total Error Counts
is being received.
Select WLAN, and you will see the statistics table as below.
Statistics Table:
The frames transmitted over the WLAN when wireless data is
Tx Frames Count
being transmitted.
Transmit The errors occurred over the WLAN when wireless data is being
Tx Errors Count
Statistics transmitted.
The drops occurred over the WLAN when wireless data is being
Tx Drops Count
transmitted.
The frames received over the WLAN when wireless data is being
Rx Frames Count
transmitted.
Receive The errors occurred over the WLAN when wireless data is being
Rx Errors Count
Statistics received.
The drops occurred over the WLAN when wireless data is being
Rx Drops Count
received.
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TD-W8961N 300Mbps Wireless N ADSL2+ Modem Router User Guide
4.2.1 Internet
Go to Interface Setup→Internet, and you can configure the parameters for WAN ports in the
following screen.
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ATM VC: ATM settings are used to connect to your ISP. Your ISP provides VPI (Virtual Path
Identifier) and VCI (Virtual Channel Identifier) settings to you. In this device, you can totally
setup 8 VCs on different encapsulations. If you apply 8 different virtual circuits from your ISP,
you need to activate the VC to take effect. For PVCs management, you can use ATM QoS to
setup each PVC traffic line's priority.
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TD-W8961N 300Mbps Wireless N ADSL2+ Modem Router User Guide
1) Dynamic IP Address
Select this option if your ISP provides you an IP address automatically. This option is typically
used for Cable services. Please enter the Dynamic IP information accordingly.
Encapsulation: Select the encapsulation mode for the Dynamic IP Address. You can
leave it default.
Bridge Interface: Activate the option, and the modem router can also work in Bridge
mode.
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TD-W8961N 300Mbps Wireless N ADSL2+ Modem Router User Guide
Default Route: If enable this function, the current PVC will be considered as the default
gateway to internet from this device.
TCP MTU Option: Enter the TCP MTU as your desire.
NAT: Select this option to Enable/Disable the NAT (Network Address Translation)
function for this VC. The NAT function can be activated or deactivated per PVC basis.
Dynamic Route: Select this option to specify the RIP (Routing Information protocol)
version for WAN interface, including RIP1, RIP2-B and RIP2-M. RIP2-B and RIP2-M are
both sent in RIP2 format. The difference is that RIP2-M using Multicast, while RIP2-B
using Broadcast format.
Direction: Select this option to specify the RIP direction. None is for disabling the RIP
function. Both means the ADSL modem router will periodically send routing information
and accept routing information, and then incorporate them into routing table. IN only
means the ADSL modem router will only accept but will not send RIP packet. OUT only
means the ADSL modem router will only send but will not accept RIP packet.
Multicast: Select IGMP version, or disable the function. IGMP (Internet Group Multicast
Protocol) is a session-layer protocol used to establish membership in a multicast group.
The ADSL ATU-R supports both IGMP version 1 (IGMP v1), IGMP v2 and IGMP v3.
Select Disabled to disable it.
2) Static IP Address
Select this option if your ISP provides static IP information to you. You should set Static IP
Address, IP Subnet Mask, and Gateway address in the screen below.
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Note:
Each IP address entered in the fields must be in the appropriate IP form, which is four IP octets
separated by a dot (x.x.x.x), such as 192.168.1.100. The modem router will not accept the IP
address if it is not in this format.
3) PPPoA/PPPoE
Select this option if your ISP requires you to use a PPPoE connection. This option is typically
used for DSL services. Select Dynamic PPPoE to obtain an IP address automatically for your
PPPoE connection. Select Static PPPoE to use a static IP address for your PPPoE connection.
Please enter the information accordingly.
Servicename: Enter a name to mark current connection, or you can leave it blank.
Username: Enter your username for your PPPoA/PPPoE connection.
Password: Enter your password for your PPPoA/PPPoE connection.
Encapsulation: For both PPPoA and PPPoE connection, you need to specify the type
of Multiplexing, either LLC or VC Mux.
Bridge Interface: Activate the option, and the modem router can also work in Bridge
mode.
Connection: For PPPoA/PPPoE connection, you can select Always on or Connect
on-Demand or Connect Manually. Connect on demand is dependent on the traffic. If
there is no traffic (or Idle) for a pre-specified period of time, the connection will tear down
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TD-W8961N 300Mbps Wireless N ADSL2+ Modem Router User Guide
automatically. And once there is traffic send or receive, the connection will be
automatically on.
TCP MSS Option: Enter the TCP MSS as your desire.
Default Route: You should select Yes to configure the PVC as the default gateway to
internet from this device.
Get IP Address: Select Static or Dynamic. For PPPoA/PPPoE connection, you need to
specify the public IP address for this ADSL modem router. The IP address can be either
dynamically (via DHCP) or given IP address provided by your ISP. For Static IP, you
need to specify the IP address, Subnet Mask and Gateway IP address.
4) Bridge Mode
If you select this type of connection, the modem can be configured to act as a bridging device
between your LAN and your ISP. Bridges are devices that enable two or more networks to
communicate as if they are two segments of the same physical LAN.
Note:
After you finish the Internet configuration, please click SAVE to make the settings take effect.
4.2.2 LAN
Go to Interface Setup→LAN, and you will see the LAN screen. Please configure the parameters
for LAN ports according to the descriptions below.
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TD-W8961N 300Mbps Wireless N ADSL2+ Modem Router User Guide
Router Local IP: These are the IP settings of the LAN interface for the device. These
settings may be referred to as Private settings. You may change the LAN IP address if
needed. The LAN IP address is private to your internal network and cannot be seen on the
Internet.
IP Address: Enter the modem router’s local IP Address, then you can access to the
Web management page via the IP Address. The default value is 192.168.1.1.
IP Subnet Mask: Enter the modem router’s Subnet Mask. The default value is
255.255.255.0.
Dynamic Route: Select this option to specify the RIP (Routing Information protocol)
version for LAN interface, including RIP1, RIP2-B and RIP2-M. RIP2-B and RIP2-M are
both sent in RIP2 format, the difference is that RIP2-M using Multicast, while RIP2-B
using Broadcast format.
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TD-W8961N 300Mbps Wireless N ADSL2+ Modem Router User Guide
Direction: Select this option to specify the RIP direction. None is for disabling the RIP
function. Both means the ADSL modem router will periodically send routing information
and accept routing information, and then incorporate them into routing table. IN only
means the ADSL modem router will only accept but will not send RIP packet. OUT only
means the ADSL modem router will only send but will not accept RIP packet.
Multicast: Select IGMP version, or disable the function. IGMP (Internet Group Multicast
Protocol) is a session-layer protocol used to establish membership in a multicast group.
The ADSL ATU-R supports both IGMP version 1 (IGMP v1), IGMP v2 and IGMP v3.
Select Disabled to disable it.
IGMP Snoop: Enable the IGMP Snoop function if you need.
Mld Snoop: Enable the Mld Snoop function if you need.
DHCP: Select Enabled, then you will see the screen below. The modem router will work as a
DHCP Server; it becomes the default gateway for DHCP client connected to it. DHCP stands
for Dynamic Host Control Protocol. The DHCP Server gives out IP addresses when a device
is booting up and request an IP address to be logged on to the network. That device must be
set as a DHCP client to obtain the IP address automatically. By default, the DHCP Server is
enabled. The DHCP address pool contains the range of the IP address that will automatically
be assigned to the clients on the network.
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TD-W8961N 300Mbps Wireless N ADSL2+ Modem Router User Guide
Starting IP Address: Enter the starting IP address for the DHCP server's IP assignment.
Because the default IP address for the modem router is 192.168.1.1, the default Start IP
Address is 192.168.1.100.
IP Pool Count: The max user pool size.
Lease Time: The length of time for the IP lease. After the dynamic IP address has
expired, the user will be automatically assigned a new dynamic IP address. The default
is 259200 seconds.
Physical Ports: If a physical port is unchecked, the client connected to that port will not
be able to obtain IP address automatically although the DHCP function is enabled. All
the ports are checked by default.
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TD-W8961N 300Mbps Wireless N ADSL2+ Modem Router User Guide
DHCP Table: The information of the DHCP clients will be displayed here
DNS Relay: If you want to disable this feature, you just need to set both Primary and
secondary DNS IP to 0.0.0.0. If you want to use DNS relay, you can setup DNS server IP
to 192.168.1.1 on their Computer. If not, the device will perform as no DNS relay.
Primary DNS Server: Type in your preferred DNS server.
Secondary DNS Server: Type in your preferred DNS server.
Note:
If Use Auto Discovered DNS Server Only is selected in DNS Relay, this modem router will
accept the first received DNS assignment from one of the PPPoA, PPPoE or MER/DHCP enabled
PVC(s) during the connection establishment. If Use User Discovered DNS Server Only is
selected in DNS Relay, it is necessary for you to enter the primary and optional secondary DNS
server IP addresses. After type in the address, click SAVE to save it and invoke it.
DHCP Relay: Select Relay, then you will see the following screen, and the modem router will
work as a DHCP Relay. A DHCP relay is a computer that forwards DHCP data between
computers that request IP addresses and the DHCP server that assigns the addresses. Each
of the device's interfaces can be configured as a DHCP relay. If it is enabled, the DHCP
requests from local PCs will forward to the DHCP server runs on WAN side. To have this
function working properly, please run on router mode only, disable the DHCP server on the
LAN port, and make sure the routing table has the correct routing entry.
DHCP Server IP for Relay Agent: Enter the DHCP server IP Address runs on WAN
side.
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TD-W8961N 300Mbps Wireless N ADSL2+ Modem Router User Guide
Note:
If you select Disabled, the DHCP function will not take effect.
Radvd Enable: Enable or Disable the auto configuration of radvd.
DHVCPv6 Server: Enable or Disable the modem router working as a DHCPv6 Server.
4.2.3 Wireless
Go to Interface Setup→Wireless, and you will see the Wireless screen. Please configure the
parameters for wireless according to the descriptions below.
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TD-W8961N 300Mbps Wireless N ADSL2+ Modem Router User Guide
Access Point Settings: These are the settings of the access point. You can configure the
rules to allow wireless-equipped computers and other devices to communicate with a
wireless network.
Access Point: Select Activated to allow wireless station to associate with the access
point.
Channel: Select the channel you want to use from the drop-down List of Channel. This
field determines which operating frequency will be used. It is not necessary to change
the wireless channel unless you notice interference problems with another nearby
access point.
Transmit Power: Here you can specify the transmit power of modem router. You can
select High, Medium or Low which you would like. High is the default setting and is
recommended.
Beacon Interval: Enter a value between 20-1000 milliseconds. The Beacon Interval
value indicates the frequency interval of the beacon. A beacon is a packet broadcast by
the modem router to synchronize the wireless network. The default value is 100.
RTS/CTS Threshold: Should you encounter inconsistent data flow, only minor reduction
of the default value 2347 is recommended. If a network packet is smaller than the preset
RTS threshold size, the RTS/CTS mechanism will not be enabled. The modem router
sends Request to Send (RTS) frames to a particular receiving station and negotiates the
sending of a data frame. After receiving an RTS, the wireless station responds with a
Clear to Send (CTS) frame to acknowledge the right to begin transmission. In most
cases, keep its default value of 2347.
Fragmentation Threshold: This value specifies the maximum size for a packet before
data is fragmented into multiple packets. If you experience a high packet error rate, you
may slightly increase the Fragmentation Threshold. Setting the Fragmentation Threshold
too low may result in poor network performance. Only minor reduction of the default
value is recommended. In most cases, it should remain at its default value of 2346.
DTIM: This value, between 1 and 255, indicates the interval of the Delivery Traffic
Indication Message (DTIM). A DTIM field is a countdown field informing clients of the
next window for listening to broadcast and multicast messages. When the modem router
has buffered broadcast or multicast messages for associated clients, it sends the next
DTIM with a DTIM Interval value. Its clients hear the beacons and awaken to receive the
broadcast and multicast messages. The default value is 1.
Wireless Mode: In the drop-down list you can select 802.11b, 802.11g, 802.11n,
802.11b+g, 802.11g+n and 802.11b+g+n. 802.11b+g+n allows both 802.11b, 802.11g
and 802.11n wireless stations to connect to the modem router.
11n Settings: These are the settings of the 11n parameters. If 802.11n, 802.11g+n or
802.11b+g+n is selected for Wireless mode, these settings will be displayed.
Channel Bandwidth: Select the Bandwidth you want to use from the drop-down List.
There are three options, Auto, 20 MHz and 40 MHz. If bigger bandwidth is selected,
device could transmit and receive data with higher speed.
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TD-W8961N 300Mbps Wireless N ADSL2+ Modem Router User Guide
Enable Auto BA: Enable or disable auto block ack setion with peer.
Disallow TKP: Enable or disable 11n rate with 11n AP when cipher is TKIP or WEP.
Multiple SSIDs Settings: These are the settings of the SSID.
SSID Index: The index of the SSID, and in this model, you can only leave it as a default
value of 1.
PerSSID Switch: Select Activated to allow switch of per SSID.
Broadcast SSID: When wireless clients survey the local area for wireless networks to
associate with, they will detect the SSID broadcast by the modem router. To broadcast
the modem router’s SSID, keep the default setting. If you don’t want to broadcast the
modem router’s SSID, select No.
Use WPS: Use WPS (Wi-Fi Protected Setup) function, you can add a new wireless
device to an existing network quickly. To use WPS, keep the default setting, and
configure the parameters in WPS Settings. If you don’t want to Use WPS, select No.
WPS Settings: WPS can help you to add a new wireless device to an existing network
quickly.
WPS state: Display the current WPS state.
WPS mode: If the wireless adapter supports Wi-Fi Protected Setup (WPS), you can
establish a wireless connection between wireless adapter and modem router using
either PIN method or Push Button Configuration (PBC) method, please select the one
you want.
1) By PIN
If the wireless adapter supports Wi-Fi Protected Setup and the PIN method, you can add it to
the network by PIN with the following two methods. Select PIN code, you will see the
following screen.
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TD-W8961N 300Mbps Wireless N ADSL2+ Modem Router User Guide
Method One: Enter the PIN of wireless adapter into my modem router
Step 1: For the configuration of the wireless adapter, please choose Enter the PIN of this
device into my access point or wireless router in the configuration utility, and get
the PIN code on the screen as below, then click Connect.
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TD-W8961N 300Mbps Wireless N ADSL2+ Modem Router User Guide
Note:
In this example, the default PIN code of this adapter is 19342306 as the preceding figure
shown.
Step 2: For the configuration of the wireless adapter, please choose Enter the PIN of my
access point or wireless router in the configuration utility, and enter the PIN code
of the modem router into the field next to PIN. Then click Connect.
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Note:
The default PIN code of the modem router can be found on its label or the WPS screen in its
web configuration page.
2) PBC
If the wireless adapter supports Wi-Fi Protected Setup and the Push Button Configuration
(PBC) method, you can add it to the network by PBC with the following two methods. Select
PBC, you will see the following screen.
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TD-W8961N 300Mbps Wireless N ADSL2+ Modem Router User Guide
Step 2: Press and hold the WPS button of the adapter directly for about 2 seconds.
Step 3: Wait until the following screen appears. Click OK to complete the WPS
configuration.
Step 2: For the configuration of the wireless adapter, please choose Push the button on
my access point or wireless router in the configuration utility as below, and click
Connect.
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TD-W8961N 300Mbps Wireless N ADSL2+ Modem Router User Guide
Step 3: Wait for a while until the following screen appears. Click OK to complete the WPS
configuration.
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TD-W8961N 300Mbps Wireless N ADSL2+ Modem Router User Guide
WEP- 64Bits
To configure WEP-64Bits settings, select the WEP-64Bits option from the drop-down list. The
menu will change to offer the appropriate settings. WEP-64Bits is a data privacy mechanism
based on a 64-bit shared key algorithm, as described in the IEEE 802.11g standard.
WEP-128Bits
To configure WEP-128Bits settings, select the WEP-128Bits option from the drop-down list.
The menu will change to offer the appropriate settings. 128-bit is stronger than 64-bit.
WPA-PSK
To configure WPA-PSK settings, select the WPA-PSK option from the drop-down list. The
menu will change to offer the appropriate settings. WPA-PSK requires a shared key and does
not use a separate server for authentication. PSK keys can be ASCII or Hex type.
Encryption: Select the encryption you want to use: TKIP/AES, TKIP or AES (AES is an
encryption method stronger than TKIP).
TKIP (Temporal Key Integrity Protocol) - a wireless encryption protocol that provides
dynamic encryption keys for each packet transmitted.
AES (Advanced Encryption Standard) - A security method that uses symmetric
128-bit block data encryption.
Pre-Shared Key: Enter the key shared by the modem router and your other network
devices.
WPA2-PSK
To configure WPA2-PSK settings, select the WPA2-PSK option from the drop-down list. The
menu will change to offer the appropriate settings. WPA2-PSK requires a shared key and
does not use a separate server for authentication. PSK keys can be ASCII or Hex type.
WPA-PSK/WPA2-PSK
To configure WPA-PSK/WPA2-PSK settings, select the WPA-PSK/WPA2-PSK option from
the drop-down list. The menu will change to offer the appropriate settings.
WPA-PSK/WPA2-PSK requires a shared key and does not use a separate server for
authentication. PSK keys can be ASCII or Hex type. WPA-PSK/WPA2-PSK is more flexible
than WPA-PSK or WPA2-PSK.
WDS Settings: With this function enabled, the modem router can bridge two or more
WLANs.
WDS Mode: Select On/Off to enable/disable WDS.
MAC Address: Enter the MAC Address you wish to bridge in the field.
Wireless MAC Address Filter: Wireless access can be filtered by using the MAC addresses
of the wireless devices transmitting within your network’s RADIUS.
Active: If you wish to filter users by MAC Address, select Activated, and Deactived for
don’t.
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Action: To filter wireless users by MAC Address, select Allow Association or Deny
Association the follow Wireless LAN station(s) association.
MAC Address: Enter the MAC Address you wish to filter in the field.
Note:
For most users, it is recommended to use the default Wireless LAN Performance settings. Any
changes made to these settings may adversely affect your wireless network. Under certain
circumstances, changes may benefit performance. Carefully consider and evaluate any changes
to these wireless settings.
4.2.4 6RD
IPv6 tunnel is a kind of transition mechanism to enable IPv6-only hosts to reach IPv4 services,
and to allow isolated IPv6 hosts and networks to reach each-other over IPv4-only infrastructure
before IPv6 completely supplants IPv4. It is a temporary solution for networks that do not support
native dual-stack, where both IPv6 and IPv4 run independently.
As a type of IPv6 tunnel, 6RD is used in the situation that your WAN connection is IPv4 while LAN
connection is IPv6. Go to Interface Setup→6RD.
6RD Enable: The default setting is disabled. Select Enable when your WAN connection is
IPv4 while LAN connection is IPv6.
Note:
To enable the function, there should not be any IPv6 WAN connections.
Go to Interface Setup→Guest Network, and you will see the Guest Network screen. This feature
allows you to create a separate network for your guests without allowing them to access your
main network and the computers connected to it.
You can enable or disable Guest Network. The default setting is disabled. When you enable this
function, you could set wireless parameters for Guest Network.
Guest SSID: The guest network name. When setting up a Guest network, it is strongly
recommended to use a name that easily distinguishes it from your primary network.
Authentication Type: Select the Authentication Type from the drop-down list.
Encryption: You can select either AUTO, AES or TKIP.
Wireless Password: You may personalize your guest network password by entering a new
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password.
Group Key Update Period: Specify the group key update interval in seconds. The value
should be 30 or above. Enter 0 to disable the update.
Allow Guests to access Local Network: The guests have access to your local Network,
but cannot login the modem router’s web management interface.
Guest Network Isolation: This function can isolate wireless clients on your guest network
from each other. Client isolation is disabled by default.
Guest Network Bandwidth Control: With this function, you can configure the Upstream
Bandwidth and Downstream Bandwidth for guest network.
4.3.1 Firewall
Firewall: Select this option can automatically detect and block Denial of Service (DoS)
attacks, such as Ping of Death, SYN Flood, Port Scan and Land Attack.
SPI: If you enable SPI, all traffics initiated from WAN would be blocked, including DMZ,
Virtual Server, and ACL WAN side.
4.3.2 Routing
Go to Advanced Setup→Routing, and you will see the routing information in the following
screen.
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Destination IP Address: This parameter specifies the IP network address of the final
destination.
IP Subnet Mask: Enter the subnet mask for this destination.
Gateway IP Address: Enter the IP address of the gateway. The gateway is an immediate
neighbor of your ADSL modem router that will forward the packet to the destination. On the
LAN, the gateway must be a modem router on the same segment as your modem router;
over Internet (WAN), the gateway must be the IP address of one of the remote nodes.
Metric: Metric represents the "cost" of transmission for routing purposes. IP Routing uses
hop count as the measurement of cost, with a minimum of 1 for directly connected networks.
Enter a number that approximates the cost for this link. The number need not to be precise,
but it must between 1 and 15. In practice, 2 or 3 is usually a good number.
Announced in RIP: This parameter determines if the ADSL modem router will include the
route to this remote node in its RIP broadcasts. If set to Yes, the route to this remote node will
be propagated to other hosts through RIP broadcasts. If No, this route is kept private and is
not included in RIP broadcasts.
4.3.3 NAT
Go to Advanced Setup→NAT, you can setup the NAT (Network Address Translation) function
for the Modem router.
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Virtual Circuit: Enter Virtual Circuit Index that you plan to setup for the NAT function.
NAT Status: This field shows the current status of the NAT function for the current VC. You
can go to the previous screen to activate the function.
Number of IPs: This field is to specify how many IPs are provided by your ISP for current VC.
It can be single IP or multiple IPs. We select Multiple to explain.
Note:
For VCs with single IP, they share the same DMZ and Virtual servers; for VCs with multiple IPs,
each VC can set DMZ and Virtual servers. Furthermore, for VCs with multiple IPs, they can define
the Address Mapping rules; for VCs with single IP, since they have only one IP, there is no need
to individually define the Address Mapping rule.
4.3.3.1 DMZ
Go to Advanced Setup→NAT→DMZ, you can configure the DMZ host in the following screen. A
DMZ (demilitarized zone) is a host between a private local network and the outside public network.
It prevents outside users from getting direct access to a server that has company data. Users of
the public network outside the company can access to the DMZ host.
DMZ Host IP Address: Enter the specified IP address for DMZ host on the LAN side.
Go to Advanced Setup→NAT→Virtual Server, you can configure the Virtual Server in the
following screen.
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The Virtual Server is the server or server(s) behind NAT (on the LAN), for example, Web server or
FTP server, which you can make visible to the outside world even though NAT makes your whole
inside network appear as a single machine to the outside world.
Rule Index: The Virtual server rule index for this VC. You can specify 10 rules in maximum.
All the VCs with single IP will use the same Virtual Server rules.
Application: The Virtual servers can be used for setting up public services on your LAN.
Protocol: The protocol used for this application.
Start & End port number: Enter the specific Start and End Port number you want to forward.
If it is one port only, you can enter the End port number the same as Start port number. For
example, if you want to set the FTP Virtual server, you can set the start and end port number
to 21.
Local IP Address: Enter the IP Address for the Virtual Server in LAN side.
Virtual Server Listing: This displays the information about the Virtual Servers you establish.
Note:
For VCs with single IP, select Single; For VCs with multiple IPs, select Multiple for the option.
Step 2: Select the Rule index for the rule.
Step 3: Select the application you want from drop-down list, then the protocol and port number
will be added to the corresponding field automatically. You only need to configure the IP
address for the virtual server. If the application list does not contain the service that you
want, please configure the Port number, IP Address and Protocol manually.
Step 4: After that, click SAVE to make the entry take effect.
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Select Multiple for numbers of IPs, and go to Advanced Setup→NAT→IP Address Mapping
(for Multiple IP Service). You can configure the Address Mapping Rule in the following screen.
The IP Address Mapping is for those VCs that configured with multiple IPs. The IP Address
Mapping rule is per-VC based (only for Multiple IPs' VCs).
Rule Index: Select the Virtual server rule index for this VC. You can specify 8 rules in
maximum.
Rule Type: There are four types: one-to-one, Many-to-One, Many-to-Many Overload and
Many-to-Many No-overload.
Local Start & End IP: Enter the local IP Address you plan to map to. Local Start IP is the
starting local IP address and Local End IP is the ending local IP address. If the rule is for all
local IPs, then the Start IP is 0.0.0.0 and the End IP is 255.255.255.255.
Public Start & End IP: Enter the public IP Address you want to do NAT. Public Start IP is the
starting public IP address and Public End IP is the ending public IP address. If you have a
dynamic IP, enter 0.0.0.0 as the Public Start IP.
Address Mapping List: This displays the information about the Mapping addresses.
Note:
IP Address Mapping is only available for VCs with Multiple IPs.
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4.3.4 QoS
Go to Advanced Setup→QoS, you can configure the QoS in the following screen. QoS helps to
prioritize data as it enters your modem router. By attaching special identification marks or headers
to incoming packets, QoS determines which queue the packets enter, based priority. This is
useful when there are certain types of data you want to give higher priority, such as voice data
packets give higher priority than Web data packets. This option will provide better service of
selected network traffic over various technologies.
4.3.5 VLAN
Go to Advanced Setup→VLAN, you can activate the VLAN function in the following screen.
Virtual LAN (VLAN) is a group of devices on one or more LANs that are configured so that they
can communicate as if they were attached to the same LAN, when in fact they are located on a
number of different LAN segments. Because VLANs are based on logical instead of physical
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connections, it is very flexible for user/host management, bandwidth allocation and resource
optimization. There are two types of VLAN as follows:
Port-Based VLAN: Each physical switch port is configured with an access list specifying
membership in a set of VLANs.
ATM VLAN: Using LAN Emulation (LANE) protocol to map Ethernet packets into ATM cells and
deliver them to their destination by converting an Ethernet MAC address into an ATM address.
Click Define VLAN Group, you can define VLAN groups in the following screen.
VLAN Index: Select VLAN Index for this VC. You can specify 8 groups in maximum.
VLAN ID: This indicates the VLAN group.
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ATM VCs: Select ATM VCs as members of VLAN, and if you leave the Tagged blank, the tag
in frames will be deleted when transmitted from the VC.
Ethernet: Select the Ethernet port as a member of VLAN.
Wireless LAN: Select the wireless LAN port as a member of VLAN, and if you leave the
Tagged blank, the tag in frames will be deleted when transmitted from the port.
VLAN Group Summary: This displays the information about the VLAN Groups.
Click Assign VLAN PVID for each Interface, you can assign the PVID for each interface in the
following screen.
PVID: Each physical port has a default VID called PVID (Port VID). PVID is assigned to
untagged frames or priority tagged frames (frames with null (0) VID) received on this port.
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4.3.6 ADSL
Go to Advanced Setup→ADSL, and you can select ADSL Mode and ADSL Type in the following
screen. The ADSL feature can be selected when you meet the physical connection problem.
Please check the proper settings with your ISP.
ADSL Mode: Select the ADSL operation mode which your ADSL connection uses.
ADSL Type: Select the ADSL operation type which your ADSL connection uses.
4.4.1 ACL
Go to Access Management→ACL, you will see the following screen. You can specify the client
to access the ADSL modem router once setting his IP as a Secure IP Address through selected
applications.
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ACL: If Activated, the IP addresses which are contained in the Access Control List can
access to the modem router. If Deactivated, all IP addresses can access to the modem
router.
ACL Rule Index: Select the ACL rule index for the entry.
Active: Select Yes to enable the ACL rule.
Secure IP Address: Select the IP addresses which are permitted to access to the modem
router remotely. With the default IP 0.0.0.0, any client would be allowed to remotely access
the ADSL modem router.
Application: Select the application for the ACL rule, and then you can access the modem
router through it.
Interface: Select the interface for access: LAN, WAN or Both.
Access Control of Listing: This displays the information about the ACL Rules.
4.4.2 Filter
Go to Access Management→Filter, you will see the Filter screen (the default is IP/MAC Filter
screen). The filtering feature includes IP/MAC Filter, Application Filter, and URL Filter. The
feature makes it possible for administrators to control users' access to the Internet and protect the
networks.
4.4.2.1 IP Filter
Select IP/MAC Filter as the Filter type, and select IP as the Rule type, then you can configure the
filter rules based on IP address. The filtering includes Outgoing and Incoming, and the detailed
descriptions are provided below.
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Filter Type Selection: Select the filter type for the configuration below.
IP/MAC Filter Set Index: Select the Set index for the IP Filter entry. This index can match
with six IP / MAC Filter Rule Indexes.
Interface: Select the interface for the entry.
Note:
If select PVC0~PVC7 as an interface, the filter will match the IP traffic of WAN port with specified
IPs (Source IP Address and Destination IP Address). If select LAN as an interface, the filter will
match the IP traffic of LAN port with specified IPs.
Direction: Select the direction for this IP Filter rule. There are three filtering directions: Both,
Incoming and Outgoing.
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Note:
Incoming means that IP traffic which is coming into the modem router, and the Outgoing means
that IP traffic which is going out the modem router.
IP/MAC Filter Rule Index: Select the Rule index for the IP Filter entry.
Note:
You should set IP/MAC Filter Set Index and IP/MAC Filter Rule Index together to appoint the
address (shown in the Filter List) for the IP Filter rule. For example, (1, 2), it means the rule will be
shown in the row 2 IP/MAC Filter Set Index 1.
Rule Type: For IP Filter, please select IP here.
Active: Select Yes to make the rule to take effect.
Source IP Address: Enter the source IP address for the rule. You can enter 0.0.0.0; it means
that all IP addresses are controlled by the rule.
Destination IP Address: Enter the destination IP address for the rule. You can enter 0.0.0.0,
which means that all IP addresses are controlled by the rule. The set of Subnet Mask and
Port Number are same as Source IP Address.
Subnet Mask: Enter the Subnet Mask for the rule.
Port Number: Enter the Port Number for the rule. You can enter 0, which means that all
ports are controlled by the rule.
Protocol: Select the protocol: TCP, UDP or ICMP for the filter rule.
Rule Unmatched: If the current rule can not match, and you select Forward, the modem
router will skip the rule and transmit directly. If you select Next, the modem router will find the
next filter rule (show in Filter list) to match.
IP/MAC Filter Listing: This displays the information about the IP Filter rules.
For example: If you desire to block E-mail received and sent by the IP address 192.168.1.7 on
your local network and wish to make the PCs with IP address 192.168.1.8 unable to visit the
website of IP address 202.96.134.12, while other PCs have no limit, you can configure the rules
as follows. Presume the rules are both aimed at the interface PVC0, and their indexes are (1, 1),
(1, 2) and (1, 3).
Step 1: Select IP/MAC Filter as the Filter Type Selection.
Select IP as the Rule Type on the Filter screen, then you can configure the specific rule
for the example.
Step 2: Select IP/MAC Filter Set Index and IP/MAC Filter Rule Index for the rule, then select
the Interface PVC0, and select the Direction Both for the first rule.
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Note:
If you want to make the rule take effect, please select Yes to active the rule.
Step 3: Enter the Source IP Address, Destination IP Address, Subnet Mask and Port
Number in the corresponding field.
Step 4: Select the Protocol as TCP and select the Unmatched rule as Next.
Step 5: Finally, click SAVE to save the entry.
Step 6: Go to Step 2 to configure the next two rules: Block E-mail received by the IP address
192.168.1.7 on your local network; Make the PC with IP address 192.168.1.8 unable to
visit the website of IP address 202.96.134.12.
Note:
After you complete the IP filter rules for the example, the Filter list will show as follows. You can
enter the IP / MAC Filter Set Index to view the information about the rule.
Select IP / MAC Filter Set Index and IP/MAC Filter Rule Index to locate the specific rule, and
then click DELETE to delete the entry.
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Select IP/MAC Filter as the Filter type, and select MAC as the Rule type, and then you can
configure the filter rules based on MAC address.
For example: If you want to block the PCs with MAC addresses 00:0A:EB:00:07:BE and
00:0A:EB:00:07:5F to access the Internet, you can configure as follows. Presume the rules are
both aimed at the interface PVC0, and their indexes are (1, 1) and (1, 2).
Step 1: Select IP/MAC Filter as the Filter Type Selection.
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Select the MAC as the Rule Type on the Filter screen, then you can configure the
specific rule for the example.
Step 2: Select the IP/MAC Filter Set Index and IP/MAC Filter Rule Index for the rule, then
select the Interface PVC0, and select the Direction Outgoing for the first rule.
Note:
If you want to make the rule take effect, please select Yes to active the rule.
Step 3: Enter the MAC Address and select the Unmatched rule as Next.
Note:
After you complete the MAC filter rules for the example, the Filter list will show as follows. You can
enter the IP / MAC Filter Set Index to view the information about the rule.
Select IP / MAC Filter Set Index and IP/MAC Filter Rule Index to locate the specific rule, and
then click DELETE to delete the entry.
Select Application Filter as the Filter type, and then you can configure the filter rules based on
application.
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Filter Type Selection: Select the Application Filter for the next configuration.
Application Filter: Activate or deactivate the function.
ICQ & MSN & YMSG & Real Audio/Video: Select Allow or Deny for these applications. If
you select Allow, the modem router will accept the application; if you select Deny, the modem
router will forbid the application.
Select URL Filter as the Filter type, and then you can configure the filter rules based on URL.
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Filter Type Selection: Select the URL Filter for the next configuration.
Active: Select Yes to make the rule to take effect.
URL Index: Select the index for the URL Filter entry.
URL: Enter the URL for this URL Filter.
URL Filter Listing: This displays the information about the URL Filter rules.
For example: If you want to forbid the user to access the website: www.yahoo.com. Presume the
rule is aimed at the interface PVC0, and its index is 1.
Step 1: Select URL Filter as the Filter Type Selection.
Step 2: Select Index for the rule, and then enter the website in the URL field.
Step 3: Finally, Select Yes to active the rule, and then click SAVE to save the entry.
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4.4.3 SNMP
Go to Access Management→SNMP, you will see the SNMP screen. The Simple Network
Management Protocol (SNMP) is used for exchanging information between network devices.
Get Community: Set the password for the incoming Get and Get next requests from the
management station.
Set Community: Set the password for incoming Set requests from the management station.
4.4.4 UPnP
UPnP (Universal Plug and Play) is a distributed, open networking standard that uses TCP/IP for
simple peer-to-peer network connectivity between devices. An UPnP device can dynamically join
a network, obtain an IP address, convey its capabilities and learn about other devices on the
network. In turn, a device can leave a network smoothly and automatically when it is no longer in
use. UPnP broadcasts are only allowed on the LAN.
UPnP: Activate or deactivate the UPnP function. Only when the function is activated can the
UPnP take effect.
Auto-configured: If you activate the function, the UPnP network devices can automatically
configure network addressing, announce their presence in the network to other UPnP
devices and enable exchange of simple product and service descriptions.
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4.4.5 DDNS
Go to Access Management→DDNS, you can configure the DDNS function in the screen.
The modem router offers a Dynamic Domain Name System (DDNS) feature. The feature lets you
use a static host name with a dynamic IP address. User should type the host name, username
and password assigned to your ADSL modem router by your Dynamic DNS provider.
4.4.6 CWMP
Go to Access Management→CWMP, you can configure the CWMP function in the screen.
The modem router offers CWMP feature. The function supports TR-069 protocol which collects
information, diagnoses the devices and configures the devices automatically via ACS
(Auto-Configuration Server).
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4.5 Maintenance
Choose Maintenance, and you will see the following submenus. Click any of them, and you can
configure the corresponding function.
4.5.1 Administration
Go to Maintenance→Administration, and you can set new password for admin in the screen.
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Note:
1) There is only one account that can access Web-Management interface. The default account
is admin, and the password is admin. Admin has read/write access privilege.
2) When you change the password, you should enter the new password twice, and then click
SAVE to make the new password take effect.
Go to Maintenance→Time Zone, and you can configure the system time in the screen.
The system time is the time used by the device for scheduling services. There are three methods
to configure the time. You can manually set the time or connect to a NTP (Network Time Protocol)
server. If a NTP server is set, you will only need to set the time zone. If you manually set the time,
you may also set Daylight Saving dates and the system time will automatically adjust on those
dates.
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Note:
The ADSL modem router is built-in some NTP Servers. When the modem router connects to the
Internet, the modem router will get the system time automatically from the NTP Server. You can
also configure the NTP Server address manually, and then the modem router will get the time
from the specific Server firstly.
2) PC’s Clock
Select PC’s Clock as the Synchronize time, and you don’t need to set any items.
3) Manually
Select Manually as the Synchronize time, and you need to set the date and time corresponding to
the current time.
4.5.3 Firmware
Go to Maintenance→Firmware, and you can upgrade the firmware of the modem router in the
screen. Make sure the firmware or romfile you want to use is on the local hard drive of the
computer. Click Browse to find the local hard drive and locate the firmware or romfile to be used
for upgrade.
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Note:
1) When you upgrade the modem router's firmware, you may lose its current configurations,
so please back up the modem router’s current settings before you upgrade its firmware.
2) Do not turn off the modem router or press the WPS/Reset button while the firmware is
being upgraded.
3) The modem router will reboot after the upgrading has been finished.
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4.5.4 SysRestart
Go to Maintenance→SysRestart, and you can select to restart the device with current settings
or restore to factory default settings in the screen.
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4.5.5 Diagnostics
Go to Maintenance→Diagnostics, and you can view the test results for the connectivity of the
physical layer and protocol layer for both LAN and WAN sides in the screen.
4.6 Help
Choose Help, and you can view the help information for configuration of any function.
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Note:
Click the tab, and you can get the corresponding information.
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The default IP address of the modem router is 192.168.1.1. And the default Subnet Mask is
255.255.255.0. These values can be changed as you desire. Here we use all the default values
for description and take Windows XP as example.
1) On the Windows taskbar, click Start, and then click Control Panel.
2) Click the Network and Internet Connections icon, and then click on the Network
Connections tab in the appearing window.
3) Right click the icon that showed below, then select Properties on the prompt page.
4) In the prompt page that showed below, double click on the Internet Protocol (TCP/IP).
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5) The following TCP/IP Properties window will display and the IP Address tab is open on
this window by default.
Now you have two ways to configure the TCP/IP protocol below:
Select Obtain an IP address automatically, and choose Obtain DNS server automatically, as
shown in the Figure below:
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1) Select Use the following IP address radio button. And the following items available
3) Type the modem router’s LAN IP address (the default IP is 192.168.1.1) into the Default
gateway field.
4) Select Use the following DNS server addresses. In the Preferred DNS Server field
you can enter the same value as the Default gateway or type the local DNS server IP
address.
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Now, you can run the Ping command in the command prompt to verify the network connection.
Please click the Start menu on your desktop, select run tab, type cmd or command in the field
and press Enter. Type ping 192.168.1.1 on the following screen, and then press Enter.
If the result displayed is similar to the screen below, the connection between your PC and the
router has been established.
If the result displayed is similar to the screen shown below, it means that your PC has not
connected to the router.
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The LEDs of LAN port which you link to the device and the LEDs on your PC's adapter should
be lit.
If the router's IP address is 192.168.1.1, your PC's IP address must be within the range of
192.168.1.2 ~ 192.168.1.254.
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Appendix B: Troubleshooting
T1. What can I do if I don’t know or forget my password?
1) For default wireless password: Please refer to the Wireless Password/PIN labeled on the
bottom of the modem router.
2) For the web management page password: Reset the modem router first and then use the
default username and password: admin/admin.
Note:
Once the modem router is reset, the current configuration settings will be lost and you will need to
re-configure the router.
Make sure the modem router connects to the computer correctly and the corresponding LED
indicator(s) light up.
Make sure the IP address of your computer is configured to obtain an IP address automatically
and obtain DNS server address automatically.
1) Go to Start→Control Panel→Network and Internet, and click View network status and
tasks;
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4) Click LAN settings, deselect the following three options and click OK;
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Note:
You’ll need to reconfigure the modem router to surf the Internet once the modem router is reset.
Open a web browser and log in again. If login fails, please contact the technical support.
Note:
For more details about Troubleshooting and Technical Support contact information, please refer
to the support page at www.tp-link.com.
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