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RESUME

MUPDATHI RAMESH MARIAPPAN


128,Sakthi Nagar ,
Ramalakshmi Illam,
Tenkasi-627811
Tirunelveli (Dist)
Email:rameshr966@gmail.com
Contact No: 9361497410

Career Objective:
To get a challenging position in an organization where I can work with my
skills and ability for the betterment of the organization and for my growth as well.

Experience:
 Worked at: Gamma Hub process Ltd at BPO Division
 Designation: Team Leader (Operations) (2year 7 month)
 Achievements: 2.5 Crores in Collection Process
 98% SLA achieved in VF Awareness Process
 Magus customer Dialog pvt Ltd.(Rewards& Loyalty program) - (1 year 7 months)
 Currently working at: Accentiv India Pvt ltd.
 Designation: Purchase (Executive) - (1 year 9 months)

Roles& Responsibilities:
 Provide the team with a vision of the project objectives
 Focus the team on the tasks at hand or the internal and external customer
requirements
 Escalate issues which cannot be resolved by the team
 Coordinating with the International vendor and to get the supply on TAT given by
the respective client.
 Managing client escalation and customer complaint to close the issue as on TAT.
 Establish meeting times, places and agendas
 Coordinate the review presentation and release of design layouts, analysis and
other documentation

Qualities:
o Strong team building skills
o Exceptionally talented at devising appropriate goals
o Good knowledge of measurable tasks
o Excellent goal tracking and report writing
o Good knowledge of measurable tasks
Academic Qualification:
Master of Business Administration
Coimbatore Institute of Management and Technology, Coimbatore
Bharathiar University, Coimbatore
Specialization: Marketing
Percentage of Marks: 62

Bachelor of Business Administration (2010 - 2013)


J.P College of Arts & Science, Aykudy, Tenkasi.
Manomaniam Sundarnar University, Tirunelveli.
Percentage of Marks: 65

Higher Secondary (2008 - 2010)


Carmel Convent English Medium School, Junagadh District, Gujarat.
Percentage of Marks: 58.

SSLC (2007-2008)
Shree Swaminarayan English Medium School, Una, Gujarat.
Percentage of Marks: 75

Project in U.G

A Customer Satisfaction towards Meenakshi Honda in Tenkasi.


Project in P.G
A Comparative Study on Customer Preference & Satisfaction towards T.V.S Apache &
Bajaj Pulsar Bike with Special reference in Tirunelveli Dist.

Personal Ability
 Able to Work Independently And With The Team
 Hardworking, goal-oriented, Adaptive, Sincere and Supportive
Extra Curricular Activities:
 Marketing Club(MASTOC)
 Blood Donate
 Digital Marketing
 Campus to Corporate
 Red Ribbon Club
 Industrial Training
 Video Product Launch (HIMAC)
 Travel Path
HOBBIES
 Reading Books
 Writing Blogs

Personal Profile
Father's Name : A.Mariappan
Date of Birth : 12.09.1992
Nationality : Indian
Marital Status : Single
Languages Known : English, Tamil, Hindi & Gujarati (to read, write and speak)
Sanskrit (to read and write.)

Declaration
I hereby declare that the above-mentioned information is true and correct and I
bear the responsibility for the correctness of the above-mentioned particulars.

Place: Chennai
M. RAMESH

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