Location via proxy:   [ UP ]  
[Report a bug]   [Manage cookies]                
Scribd Logo
Upload

Welcome to Scribd!

  • 22 views

    Resume Shasank

    Uploaded by

    Gaurav Bhardwaj
    Shashank Kumar Tyagi is seeking new career opportunities with a focus on continuous learning and adaptability. He has over 2 years of experience as a Customer Service Representative at Tech Mahindra, where he effectively handled customer inquiries, complaints, and issues. Shashank has a Bachelor's degree in Commerce from Chaudhary Charan Singh University and skills in Microsoft Office, customer service, communication, and time management. He is proficient in English and Hindi.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd

    Resume Shasank

    Uploaded by

    Gaurav Bhardwaj
    22 views3 pages
    Shashank Kumar Tyagi is seeking new career opportunities with a focus on continuous learning and adaptability. He has over 2 years of experience as a Customer Service Representative at Tech Mahindra, where he effectively handled customer inquiries, complaints, and issues. Shashank has a Bachelor's degree in Commerce from Chaudhary Charan Singh University and skills in Microsoft Office, customer service, communication, and time management. He is proficient in English and Hindi.

    Original Title

    Resume_Shasank

    Copyright

    © © All Rights Reserved

    Available Formats

    DOCX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Shashank Kumar Tyagi is seeking new career opportunities with a focus on continuous learning and adaptability. He has over 2 years of experience as a Customer Service Representative at Tech Mahindra, where he effectively handled customer inquiries, complaints, and issues. Shashank has a Bachelor's degree in Commerce from Chaudhary Charan Singh University and skills in Microsoft Office, customer service, communication, and time management. He is proficient in English and Hindi.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    22 views3 pages

    Resume Shasank

    Uploaded by

    Gaurav Bhardwaj
    Shashank Kumar Tyagi is seeking new career opportunities with a focus on continuous learning and adaptability. He has over 2 years of experience as a Customer Service Representative at Tech Mahindra, where he effectively handled customer inquiries, complaints, and issues. Shashank has a Bachelor's degree in Commerce from Chaudhary Charan Singh University and skills in Microsoft Office, customer service, communication, and time management. He is proficient in English and Hindi.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 3

    Shashank Kumar Tyagi

    3 k 66 nehru nagar , ghaziabad, uttar pradesh


    shashanktyagi441@gmail.com
    8826021437

    Summary
    To achieve high career growth through continuous learning process and keep
    myself dynamic, visionary and competitive with the change in scenario of the
    world. Enthusiastic Customer Team Member with excellent communication skills.
    Helpful and personable throughout transactions for excellent service standards.
    Well presented with excellent work ethic for professional customer care.
    Passionate advertising professional experienced in planning and delivering high
    performing marketing campaigns. Networks proactively to build tactical business
    and media relationships. Reaches target audiences and achieves revenue goals
    through focused strategy and planning.

    Experience
    Tech Mahindra from (26 month) 10/2020 - 11/2022
    Role and responsbity
     Custumer Service Representative • Noida, Uttar Pradesh
     Took ownership of enquiries, effectively handling any customer issues to ensure suitable resolutions for customers.
     Ensured positive customer experience was maintained by monitoring through introduction and customer care calls.
     Effectively managed customer complaints, providing smart solutions or escalating to management.
     Maintained excellent customer satisfaction by assisting and helping them with any questions and complaints.
     Stayed up to date on product specifications such as store placement, availability and price to efficiently answer customer
    queries.
     Built and maintained strong working relationships with colleagues, assisting each other to solve customer queries.
     Handled customer complaints, listened politely and professionally to customers and found resolutions or escalated to
    management.
     Addressed complex customer complaints transferred by the team, skilfully solving in an efficient and effective manner to
    maintain customer satisfaction.
    Education

     
     Bachelor of Commerce(b.com) from Chaudhary Charan
    Singh University Meerut, Uttar Pradesh 2018-2021
     12 from New Era School Affiliated by CBSE 2015-
    2016
     10 from New Era School Affiliated by CBSE 2013-
    2014

     SOFT Skills
     Customer service
     Time management
     Communication skills
     Leadership
     Documentation review
     English
     well organisation superior multitasking skills..

    TECHNICAL SKILL

     MICROSOFT WORD
     MICROSOFT EXCEL
     Sql (basic)

    Languages
     English
     Hindi
     Hobbies
     gyming

     cricket

    suffering

    on

    internet

    Personal Detail:
    Father name – Mr. Manoj Kumar Tyagi

    • Date of birth – 29/09/1997

    • Nationality- Indian

    • Marital Status – Unmarried

    You might also like