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    Lan Wan Specification

    Uploaded by

    MotaherHossainShoiket
    The vendor should: 1) Deploy a full-time engineer to identify and help resolve ICT problems across departments like the ISP or website. 2) Have experience maintaining a central data center and over 120 branch offices for a government organization. 3) Provide documents showing experience from third parties or governments maintaining similar systems, which include hardware, software, operating systems, firewalls, routers, switches and providing technical support.

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    © All Rights Reserved
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    Lan Wan Specification

    Uploaded by

    MotaherHossainShoiket
    31 views2 pages
    The vendor should: 1) Deploy a full-time engineer to identify and help resolve ICT problems across departments like the ISP or website. 2) Have experience maintaining a central data center and over 120 branch offices for a government organization. 3) Provide documents showing experience from third parties or governments maintaining similar systems, which include hardware, software, operating systems, firewalls, routers, switches and providing technical support.

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    The vendor should: 1) Deploy a full-time engineer to identify and help resolve ICT problems across departments like the ISP or website. 2) Have experience maintaining a central data center and over 120 branch offices for a government organization. 3) Provide documents showing experience from third parties or governments maintaining similar systems, which include hardware, software, operating systems, firewalls, routers, switches and providing technical support.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    31 views2 pages

    Lan Wan Specification

    Uploaded by

    MotaherHossainShoiket
    The vendor should: 1) Deploy a full-time engineer to identify and help resolve ICT problems across departments like the ISP or website. 2) Have experience maintaining a central data center and over 120 branch offices for a government organization. 3) Provide documents showing experience from third parties or governments maintaining similar systems, which include hardware, software, operating systems, firewalls, routers, switches and providing technical support.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 2

    1. Vendor should deploy one full-time B. Sc.

    Engineer (EEE/CSE) at the BANBEIS office to


    find out the initial ICT-related problems and inform concerned wings to resolve the
    problem, even if related to other wings like ISP, Oracle, or Website provider.

    2. Vendor should have experience in deploying and maintaining central Data Centre with
    more than 120 Branch offices (like Upozilla) interconnected to manage centrally in any
    Government organization.

    3. Vendor have to provide necessary experience document for the above claim either form
    Overseas third parties or any government entity.

    4. Vendor will be able to provide the necessary technical support to the overall ICT systems
    mentioned below:

     Identifying hardware and software problems.


     Maintaining Operating systems’ issues of Red Hat Enterprise Server of e-Survey
    Application Servers.
     Maintaining Operating systems issues of Red Hat Enterprise Server of e-Survey Database
    Server.
     Maintaining Operating systems issues of different Red Hat Enterprise Servers / Linux
    derivative of BANBEIS.
     Maintaining and Troubleshooting BANBEIS Internet Firewall Cisco ASA 5540 etc.
     Maintaining Firewall policy to keep the firewall from external threats.
     Maintaining and Troubleshooting BANBEIS Internet Cisco Router.
     Maintaining and Troubleshooting BANBEIS Core Cisco Switch 4510. management,
     Maintaining and Troubleshooting Cisco Switches at the Modular data center and the
    LABs.
     Maintaining and Troubleshooting of the Routers and Switches of BANBEIS
     Maintaining and Troubleshooting 125 Upozilla Cisco Routers and 250 Switches whether
    they are getting connected or not and time to time informing ISP (Fiber At Home and
    Sumit) about Upozillas Internet issues through the mail.
     The vendor should provide time to time suggestions through their expert panels to
    BANBEIS IT officials how BANBEIS can take service from different external service
    wings.
     Diagnosing and repairing faults of Workstation PCs.
     Resolving network issues in the possible case.
     Installing and configuring hardware and software.
     Contacting to consent person to quickly get to the root of their problem.
     Providing timely and accurate customer feedback to Authority.
     Vendor should discuss with BANBEIS through a series of actions to resolve a problem.
     Follow up BANBEIS and external partners to resolved a problem.
     Replacing or repairing the necessary parts Providing by BANBEIS.
     Supporting the roll-out of new applications.
     Providing support in the form of procedural documentation.
     Managing multiple cases at one time.
     Testing and evaluating new technologies.
     Conducting electrical safety checks on equipment.
     Vendor should have adequate IT person in Different fields for this regard company
    profile, and personal details are required.

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