Organisational Behavior MCQs

1. "______________ are social inventions for accomplishing goals through group efforts"

A. Management
B. Organization
C. Leadership
D. Behavior

View answer
Correct answer: (B)
Organization

2. Which organization theory can be understood by IF and THEN relationship

A. System approach
B. Contingency approach
C. Process approach
D. Scientific approach

View answer
Correct answer: (B)
Contingency approach

3. Which of the following is/are not job related source of stress

A. Role ambiguity
B. Role overload
C. Ethical dilemmas
D. Career concerns

View answer
Correct answer: (D)
Career concerns

4. Which of the following is NOT an important issue relating to goal-setting theory?

A. Goal specificity
B. Equity among workers
 C. Feedback
D. Defining the goal

View answer
Correct answer: (B)
Equity among workers

5. Raju believes that men perform better in oral presentations than women. What
shortcut has been used in this case?

A. The halo effect

B. The contrast effect
C. Projection
D. Stereotyping

View answer
Correct answer: (D)
Stereotyping

6. Concept of MBO was introduced by:

A. Peter. F.Drucker
B. Mary Parker
C. Henry Fayol
D. Philip Kotler

View answer
Correct answer: (A)
Peter. F.Drucker

7. Which dimension of Big 5 personality traits represents artistically sensitive, refined

etc.

A. Culture
B. Emotional stability
C. Conscientiousness
D. Extroversion

View answer
Correct answer: (A)
Culture
8. If everyone who is faced with a similar situation responds in the same way, attribution
theory states that the behaviour shows ______________.

A. Consensus
B. Similarity
C. Reliability
D. Consistency

View answer
Correct answer: (A)
Consensus

9. What term is used for the extent to which an individual displays different behaviours
in different situations?

A. continuity
B. integrity
C. flexibility
D. distinctiveness

View answer
Correct answer: (D)
distinctiveness

10. As a manager, one of James's duties is to present awards to outstanding employees

within his department. Which Mintzberg managerial role is James acting in when he
does this?

A. leadership role
B. liaison role
C. monitor role
D. figurehead role

View answer
Correct answer: (D)
figurehead role

11. According to Katz, when managers have the mental ability to analyze and diagnose
complex situations, they possess skills.

A. Technical
B. Leadership
 C. problem-solving
D. conceptual

View answer
Correct answer: (D)
conceptual

12. Psychology's major contributions to the field of organizational behavior have been

primarily at what level of analysis?

A. the level of the group

B. the level of the individual
C. the level of the organization
D. the level of the culture

View answer
Correct answer: (B)
the level of the individual

13. Which of the following OB topics is not central to managing employees' fears about
terrorism?

A. Emotion
B. Motivation
C. Communication
D. work design

View answer
Correct answer: (D)
work design

14. Experiments performed by Ivan Pavlov led to what theory?

A. classical conditioning
B. operant conditioning
C. social learning
D. behavior shaping

View answer
Correct answer: (A)
classical conditioning
15. According to operant conditioning, when behaviour is not reinforced, what happens
to the probability of that behaviour occurring again?

A. It increases.
B. It declines.
C. It remains unchanged.
D. It becomes zero.

View answer
Correct answer: (B)
It declines.

16. The application of reinforcement concepts to individuals in the work setting is

referred to as

A. classical conditioning
B. self-management
C. Reengineering
D. OB Mod

View answer
Correct answer: (D)
OB Mod

17. In attribution theory, what is distinctiveness?

A. whether an individual displays consistent behaviors in different situations

B. whether an individual displays different behaviors in different situations
C. whether an individual displays consistent behaviors in similar situations
D. whether an individual displays different behaviors in similar situations

View answer
Correct answer: (B)
whether an individual displays different behaviors in different situations

18. ______________ is the process of screening out information that we are uncomfortable

with or that contradict to our beliefs

A. Perceptual context
B. Selective perception
C. Halo effect
D. Stereotyping
View answer
Correct answer: (B)
Selective perception

19. Basis of "Collegial Model of OB is

A. Economic resources
B. Power
C. Leadership
D. Partnership

View answer
Correct answer: (D)
Partnership

20. Employees needs met by Supportive Model is

A. Subsistence
B. Security
C. Status and Recognition
D. Self-actualization

View answer
Correct answer: (C)
Status and Recognition

21. As per Stimulus-Response Model, input for behaviour process is

A. Drive
B. Organism
C. Stimuli
D. Response

View answer
Correct answer: (C)
Stimuli

22. Some people strongly believe that each person have control of his own life. This is

A. extroversion
B. conscientiousness
C. internal locus of control
 D. external locus of control

View answer
Correct answer: (C)
internal locus of control

23. ______________ indicates the level of uncertainty that people can tolerate to work
efficiently without experiencing undue stress

A. Risk propensity
B. Authoritarianism
C. Tolerance for ambiguity
D. Workahollism

View answer
Correct answer: (C)
Tolerance for ambiguity

24. ______________ persons are easy going people and do not feel time urgency

A. Authoritarianism
B. Dogmatism
C. Type A
D. Type B

View answer
Correct answer: (B)
Dogmatism

225. Dual structure approach of motivation is developed by

A. Maslow
B. F. Herzberg
C. Alderfer
D. Mc Gregor

View answer
Correct answer: (B)
F. Herzberg

26. According to ______________ employees love work as play or rest

 A. X theory
B. Y theory
C. Z theory
D. None of these

View answer
Correct answer: (B)
Y theory

27. Porter Lawler Model is an extension of

A. Maslow's theory
B. Mc Clelland's theory
C. Stacy Adams theory
D. Vroom's theory

View answer
Correct answer: (D)
Vroom's theory

28. Believes, attitudes, traditions and expectations which are shared by group members
is called

A. Group norms
B. Group communication
C. Group cohesiveness
D. Group structure

View answer
Correct answer: (A)
Group norms

29. ______________ leader is self confident and can attract followers by his great influence

A. Charismatic
B. Autocratic
C. Laissez-faire
D. Bureaucratic

View answer
Correct answer: (A)
Charismatic
30. Path-goal model of Leadership was introduced by

A. Martin Evans & Robert House

B. Fred Fielder
C. Whetton
D. Cameron

View answer
Correct answer: (A)
Martin Evans & Robert House

31. Which of the following is not a contingency theory of leadership

A. LPC theory
B. Path Goal theory
C. Vroom-Yetton-Jago theory
D. Job centered Leadership

View answer
Correct answer: (D)
Job centered Leadership

32. Which of the following is/are the key features of organization

A. Social invention
B. Accomplishing goals
C. Group efforts
D. All of these

View answer
Correct answer: (D)
All of these

33. Organization Behavior is

A. An interdisciplinary approach
B. A humanistic approach
C. Total system approach
D. All of these

View answer
Correct answer: (D)
All of these

34. Which of the following is/are not organizational factors causing stress

A. Task demand
B. Role demand
C. Role conflict
D. Satisfaction

View answer
Correct answer: (C)
Role conflict

35. A study of human behavior in organizational settings is

A. Individual behavior
B. Group behavior
C. Organizational behavior
D. None of these

View answer
Correct answer: (C)
Organizational behavior

36. Organization Behavior is not a /an

A. A separate field of study

B. Applied science
C. Normative science
D. Pessimistic approach

View answer
Correct answer: (D)
Pessimistic approach

37. ______________ is "the reactions of individuals to new or threatening factors in their

work environments"

A. Attitude
B. Stress
C. Dissonance
 D. Disappointment

View answer
Correct answer: (B)
Stress

38. Behaviour, power, and conflict are central areas of study for ______________.

A. sociologist
B. Anthropologists
C. Social psychologists
D. Operations analysts

View answer
Correct answer: (A)
sociologist

39. LMr. Manoj, Manager ABC Company found that skills of workers and machinery
used by them as compared to the competitors in the market are obsolete within a year,
which type of challenge ABC Company is facing?

A. High Quality and Low Quality

B. Globalization and Culture
C. Rapid Pace of Change
D. Multiple Stakeholders

View answer
Correct answer: (C)
Rapid Pace of Change

40. Which of the following is an environmental force that shapes personality?

A. Gender
B. Height
C. Experience
D. Brain size

View answer
Correct answer: (C)
Experience
41. ______________ refers to the network of personal and social relations that is developed
spontaneously between people associated with each other.

A. Formal organization
B. Informal organization
C. Business organization
D. Government organization

View answer
Correct answer: (B)
Informal organization

42. What sort of actions is most likely to be attributed to external causes?

A. Actions that have high distinctiveness, high consensus and high consistency
B. Actions that have high distinctiveness, high consensus and low consistency
C. Actions that have high distinctiveness, low consensus and low consistency
D. Actions that have low distinctiveness, low consistency and high consensus

View answer
Correct answer: (D)
Actions that have low distinctiveness, low consistency and high consensus

43. Which of the following is most likely to be a belief held by a successful manager?

A. Technical knowledge is all that is needed for success.

B. It is not essential to have sound interpersonal skills.
C. Technical skills are necessary, but insufficient alone for success.
D. Effectiveness is not impacted by human behavior.

View answer
Correct answer: (C)
Technical skills are necessary, but insufficient alone for success.

44. According to Mintzberg, one of management's interpersonal roles is.

A. spokesperson
B. leader
C. Negotiator
D. monitor

View answer
Correct answer: (B)
leader

45. While the Functions, Roles, Skills, and Activities approaches to management all
differ, they all recognize that effective and successful managers must develop which of
the following?

A. People skills
B. technical skills
C. Efficiency
D. entrepreneurialism

View answer
Correct answer: (A)
People skills

46. The subject of organizational culture has been most influenced by which behavioural
science discipline?

A. Anthropology
B. Psychology
C. social psychology
D. political science

View answer
Correct answer: (A)
Anthropology

47. What role did the meat play in Pavlov's experiment with dogs?

A. an unconditioned response
B. a conditioned stimulus
C. a conditioned response
D. an unconditioned stimulus

View answer
Correct answer: (D)
an unconditioned stimulus

48. Who said "Give me a child at birth and I can make him into anything you want"?

A. B.F. Skinner
 B. Ivan Pavlov
C. Sigmund Freud
D. James Emery

View answer
Correct answer: (A)
B.F. Skinner

49. ______________ are those factors that exists in the environment as perceived by the
individual

A. Physiological drive
B. Psychological drive
C. Cue stimuli
D. Reinforcement

View answer
Correct answer: (C)
Cue stimuli

50. Managerial orientation of "Autocratic Model" of OB is

A. Authority
B. Money
C. Support
D. Teamwork

View answer
Correct answer: (A)
Authority

51. Employees needs met by Collegial Model is

A. Subsistence
B. Security
C. Status and Recognition
D. Self-actualization

View answer
Correct answer: (D)
Self-actualization
52. An enduring attribute of a person that appears constantly in a variety of situation is

A. behavior
B. trait
C. attitude
D. culture

View answer
Correct answer: (B)
trait

53. Some people think that what happens to them is a result of fate, chance, luck etc.
this is

A. extroversion
B. conscientiousness
C. internal locus of control
D. external locus of control

View answer
Correct answer: (D)
external locus of control

54. ______________ is an attitude reflects the extent to which an individual is gratified or

fulfilled by his work

A. Motivation
B. Job satisfaction
C. Contribution
D. Cognitive dissonance

View answer
Correct answer: (B)
Job satisfaction

55. In Two Factor theory, "Salary" coming under ______________

A. Satisfiers
B. Maintenance factors
C. Both of these
D. None of above a and b
View answer
Correct answer: (B)
Maintenance factors

56. Who developed Equity theory of motivation?

A. Porter Lawler
B. Mc Clelland
C. Stacy Adams
D. Vroom

View answer
Correct answer: (C)
Stacy Adams

57. ______________ is the ability of influencing people to strive willingly for mutual

objectives

A. Motivation
B. Control
C. Leadership
D. Supervision

View answer
Correct answer: (C)
Leadership

58. An extent to which an organisation achieves its predetermined objectives within

given resources and without undue strain to its members

A. Organization behavior
B. Organizational culture
C. Organizational spirit
D. Organizational effectiveness

View answer
Correct answer: (B)
Organizational culture

59. The concept of Work- Week is related with

A. Quality of Work life

 B. Quality Circle
C. Alternative Work schedule
D. Job Redesign

View answer
Correct answer: (C)
Alternative Work schedule

60. Scientific Management approach is developed by

A. Elton Mayo
B. Henry Fayol
C. F.W. Taylor
D. A. Maslow

View answer
Correct answer: (C)
F.W. Taylor

61. "Cognitive theory" of learning was given by

A. Skinner
B. Pavlov
C. Tolman
D. Piajet

View answer
Correct answer: (C)
Tolman

62. Thematic Apperception Test (TAT) is designed to understand

A. Perception of individual
B. Personality of individual
C. Learning of individual
D. None of these

View answer
Correct answer: (B)
Personality of individual

63. Which of the following is / are method of managing stress

 A. Job relocation
B. Career counseling
C. Recreational facility
D. All the above

View answer
Correct answer: (D)
All the above

64. When a bank robber points a gun at a bank employee, his base of power is:

A. Coercive
B. Punitive
C. Positional
D. Authoritative

View answer
Correct answer: (A)
Coercive

65. Mr. Sunil's one-day salary was deducted because of his uninformed leave, as he was
already warned about this behaviour. It is an example of which method of shaping
behaviours?

A. Reinforcement
B. Positive Reinforcement
C. punishment
D. Negative Reinforcement

View answer
Correct answer: (C)
punishment

66. The cognitive process through which an individual selects, organizes but

misinterprets environmental stimuli is known as ______________

A. Perception
B. Projection
C. Selective Perception
D. Mis-Perception

View answer
Correct answer: (D)
Mis-Perception

67. Mr.Dirash has a job which pays an excellent salary. He has a good relationship with
his peers and his supervisors. He also likes the fact that the company policy fits well with
what he personally believes, and that he has received considerable recognition for his
achievements at the company. Which of these factors is 'MOST likely' responsible for the
fact that Dirash loves his job?

A. High compensation
B. Good nature of peer relationships
C. Good nature of supervisor relationships
D. Recognition for his achievements

View answer
Correct answer: (D)
Recognition for his achievements

68. Mintzberg concluded that managers perform 10 different, highly interrelated roles.

Which of the following is one of the broad categories into which these roles could be
grouped?

A. Intrapersonal
B. Institutional
C. Decisional
D. affective

View answer
Correct answer: (C)
Decisional

69. An OB study would be least likely to be used to focus on which of the following
problems?

A. an increase in absenteeism at a certain company

B. a fall in productivity in one shift of a manufacturing plant
C. a decrease in sales due to growing foreign competition
D. an increase in theft by employees at a retail store

View answer
Correct answer: (C)
a decrease in sales due to growing foreign competition
70. According to management guru Tom Peters, almost all quality improvement comes
from of design, manufacturing, layout, processes, and procedures.

A. Modification
B. Stratification
C. Integration
D. simplification

View answer
Correct answer: (D)
simplification

71. Which of the following is not a biographical characteristic?

A. political affiliation
B. age
C. Sex
D. tenure

View answer
Correct answer: (A)
political affiliation

72. What do we call the view that we can learn both through observation and direct
experience?

A. situational learning theory

B. classical learning
C. social learning theory
D. the Pavlov principle

View answer
Correct answer: (C)
social learning theory

73. Syam is always late coming to work and the manager cut his increment. This is an
example of.

A. positive reinforcement
B. negative reinforcement
C. Punishment
D. extinction
View answer
Correct answer: (C)
Punishment

74. Most of the learning that takes place in the Class room is

A. Classical conditioning
B. Operant conditioning
C. Cognitive learning
D. Social learning

View answer
Correct answer: (C)
Cognitive learning

75. Managerial orientation of "Supportive Model" of OB is

A. Authority
B. Money
C. Support
D. Teamwork

View answer
Correct answer: (C)
Support

76. Select the correct hierarchical order of qualities of an individual

A. Ability-Skills- Aptitude- Competency

B. Aptitude-Ability- Skills- Competency
C. Skills- Aptitude- Competency- Ability
D. Competency-Ability-Skills- Aptitude

View answer
Correct answer: (B)
Aptitude-Ability- Skills- Competency

77. Tensed, insecurity and nervousness are features of

A. emotional instability
B. agreeableness
C. extroversion
 D. conscientiousness

View answer
Correct answer: (A)
emotional instability

78. The extent to which individual believes in importance of power, status difference in

organization

A. Self esteem
B. Authoritarianism
C. Tolerance for ambiguity
D. Workahollism

View answer
Correct answer: (B)
Authoritarianism

79. Under Herzberg's theory, factors causing dissatisfaction is called

A. Demotivators
B. Negative stimuli
C. Hygiene factors
D. Defectors

View answer
Correct answer: (C)
Hygiene factors

80. Which one is not a Process Based Theory of motivation?

A. Porter Lawler theory

B. Mc Clelland's theory
C. Stacy Adams theory
D. Vroom's theory

View answer
Correct answer: (B)
Mc Clelland's theory

81. In ______________ leadership, there is a complete centralization of authority in the

leader
 A. Democratic
B. Autocratic
C. Free rein
D. Bureaucratic

View answer
Correct answer: (B)
Autocratic

82. ______________ refers to the basic changes in the content and responsibilities of job so
as to satisfy higher motivational needs

A. Job enrichment
B. Job enlargement
C. Work relocation
D. Process consultation

View answer
Correct answer: (A)
Job enrichment

83. When a group gives some of its leadership positions to the members of other
group, it is

A. Contracting
B. Co-opting
C. Co-alition
D. Competition

View answer
Correct answer: (B)
Co-opting

84. Who proposed "bureaucratic structure" is suitable for all organization

A. Elton Mayo
B. Henry Fayol
C. F.W. Taylor
D. Max Weber

View answer
Correct answer: (D)
Max Weber

85. Extension of behavior modification into organization is called

A. Enrichment
B. Enlargement
C. OB Mod
D. OB Ext

View answer
Correct answer: (C)
OB Mod

86. Which of the following is / are not a method of managing stress

A. Time management
B. Supervisor training
C. Role Analysis techniques (RAT)
D. Rorschach test

View answer
Correct answer: (D)
Rorschach test

87. The managers of a multinational company are located in France, India, Brazil, and
the United States. Which decision-making technique seems most reasonable for this
organization?

A. A postal service interaction

B. A brainstorming session
C. A nominal discussion
D. An electronic meeting

View answer
Correct answer: (D)
An electronic meeting

88. Which of the following theory is proposed by Clayton Alderfer?

A. Theory X and Theory Y

B. Hierarchy of Needs
 C. ERG Theory
D. Theory

View answer
Correct answer: (B)
Hierarchy of Needs

89. In which stage of the conflict process does conflict become visible?

A. Illumination
B. Intentions
C. Behaviour
D. Cognition

View answer
Correct answer: (C)
Behaviour

90. Your boss never gives you the benefit of the doubt. When you were late back from
lunch, he assumed that you had simply taken too much time. He never considered that
the elevators were out and you had to walk up 10 flights of stairs. Your boss is guilty of
______________.

A. Self-serving bias
B. Selective perception
C. Fundamental attribution error
D. Inconsistency

View answer
Correct answer: (C)
Fundamental attribution error

91. Job appraisal is the part of ______________

A. Sociology
B. Anthropology
C. Psychology
D. Political science

View answer
Correct answer: (C)
Psychology
92. Robert Katz identified three essential skills that managers need to have in order to
reach their goals. What are these skills?

A. technical, decisional and interpersonal

B. technical, human, and conceptual
C. interpersonal, informational and decisional
D. conceptual, communication and networking

View answer
Correct answer: (B)
technical, human, and conceptual

93. If a person responds the same way over time, attribution theory states that the
behaviour shows.

A. Distinctiveness
B. Consensus
C. Consistency
D. continuity

View answer
Correct answer: (C)
Consistency

94. Which of the following fields has most helped us understand differences in

fundamental values, attitudes, and behaviour among people in different countries?

A. Anthropology
B. Psychology
C. political science
D. operations research

View answer
Correct answer: (A)
Anthropology

95. In Pavlov's experiment, the bell was a/an.

A. unconditioned stimulus
B. unconditioned response
C. conditioned stimulus
D. conditioned response
View answer
Correct answer: (C)
conditioned stimulus

96. What is the process by which individuals organize and interpret their sensory
impressions in order to give meaning to their environment?

A. Interpretation
B. environmental analysis
C. Outlook
D. perception

View answer
Correct answer: (D)
perception

97. The extent to which individuals consistently regard themselves as capable, worthy,

successful etc. is

A. Self esteem
B. Authoritarianism
C. Tolerance for ambiguity
D. Workhollism

View answer
Correct answer: (A)
Self esteem

98. Managerial orientation of "Custodial model" of OB is

A. Authority
B. Money
C. Support
D. Teamwork

View answer
Correct answer: (B)
Money

99. ______________ is a person's belief about his chances of successfully accomplishing a

specific task
 A. Self esteem
B. Job satisfaction
C. Self efficacy
D. Self appraisal

View answer
Correct answer: (C)
Job satisfaction

100. ______________ is the tendency of individual, which directs them to be inward and

process ideas and thought within themselves

A. extroversion
B. Introversion
C. internal locus of control
D. external locus of control

View answer
Correct answer: (B)
Introversion