1
1
1
A. Airforce.
B. Military.
C. Commerce.
D. Distribution.
ANSWER: B
2. The logistics is derived from the _________ word.
A. Greek.
B. Latin.
C. Spanish.
D. American.
ANSWER: A
3. The word ‘Logistikos’ means skilled in
A. Transportation.
B. Documentation.
C. Calculation.
D. Warehousing.
ANSWER: C
4. The goal of logistics is
A. to achieve a target level of customer service at lowest possible cost.
B. to achieve a targeted level of customer service.
C. increase in the market share.
D. All of the above.
ANSWER: D
5. In the product life cycle, the emphasis in marketing mix during introduction stage is
A. Distribution.
B. Promotion.
C. Price.
D. Cost reduction.
ANSWER: B
6. In the product life cycle, the emphasis in marketing mix during growth stage is
A. Distribution.
B. Promotion.
C. Price.
D. Cost reduction.
ANSWER: B
7. In the product life cycle, the emphasis in marketing mix during maturity stage is
A. Distribution.
B. Promotion.
C. Price.
D. Cost reduction.
ANSWER: C
8. In the product life cycle, the emphasis in marketing mix during decline stage is
A. Distribution.
B. Promotion.
C. Price.
D. Cost reduction.
ANSWER: D
9. The concept of logistics has been systematically divided into
A. 2 phases.
B. 3 phases.
C. 4 phases.
D. 5 phases.
ANSWER: A
10. EDI stands for
A. Electronic Data Interface.
B. Electronic Data Interchange.
C. Electronic Distribution Intermediary.
D. Electronic Documentation Interchange.
ANSWER: B
11. The objective of independent business function stage is
A. Cost reduction.
B. Maximisation of profit by sales volume.
C. Core competency.
D. Maximisation of profitable sales volume and cost reduction.
ANSWER: B
12. The objective of limited integrated business function stage is
A. Cost reduction.
B. Maximisation of profit by sales volume.
C. Core competency.
D. Maximisation of profitable sales volume and cost reduction.
ANSWER: A
13. Form utility is created by
A. Operation function.
B. Logistics function.
C. Procurement function.
D. Distribution function.
ANSWER: A
14. Place utility is created by
A. Operation function.
B. Logistics function.
C. Procurement function.
D. Distribution function.
ANSWER: B
15. The strategic component of logistical mission
A. reflect the vision of top management.
B. deal with basic services required for delivering of goods.
C. refers to the value-added services offered.
D. reflects the ability of firm to exploit market.
ANSWER: A
16. The logistical component of logistics mission
A. reflect the vision of top management.
B. deal with basic services required for delivering of goods.
C. refers to the value-added services offered.
D. reflects the ability of firm to exploit market.
ANSWER: B
17. Inbound and outbound logistics is _________ in the generic value chain of logistics.
A. a support activity.
B. a primary activity.
C. not an activity.
D. the only activity.
ANSWER: B
18. HRM is _________ in the generic value chain of logistics.
A. a support activity.
B. a primary activity.
C. not an activity.
D. the only activity.
ANSWER: C
19. Competitive advantage can be created and achieved by logistics managers by
A. cost advantage.
B. Quality.
C. value advantage.
D. cost and value advantage.
ANSWER: D
20. Just in time is a practice followed in
A. Japan.
B. America.
C. Britain.
D. China.
ANSWER: A
21. The original sailing vessel were replaced by steam boats in
A. the early 1800s.
B. the late 1800s.
C. the early 1900s.
D. the late 1900s.
ANSWER: A
22. The diesel power was introduced in the
A. 1910s.
B. 1920s.
C. 1930s.
D. 1940s.
ANSWER: B
23. The range of tankers is from
A. 1000 to 2000 dwt.
B. 2000 to 5000 dwt.
C. 2000 to 50000 dwt.
D. 2000 to 500000 dwt.
ANSWER: D
24. One third of the world’s merchant fleet in dead weight capacity terms is represented
by
A. oil tankers.
B. product tankers.
C. LNG tankers.
D. Acid tankers.
ANSWER: A
25. VLCC is
A. Very large crude container.
B. Very large crude carrier.
C. Very large closed container.
D. Very large closed carrier.
ANSWER: A
26. VLCC are those vessels with dead weight
A. less than 200000 dwt.
B. exceeding 200000 dwt.
C. above 300000 dwt.
D. above 500000 dwt.
ANSWER: B
27. ULCC are those vessels with dead weight
A. less than 200000 dwt.
B. exceeding 200000 dwt.
C. above 300000 dwt.
D. above 500000 dwt.
ANSWER: C
28. OBO stands for
A. over bulk order.
B. Oil/Bulk/Ore.
C. Ore/Bulk/Order.
D. On bulk order.
ANSWER: B
29. Vessels designed to carry private cars are
A. OBO.
B. RO/RO.
C. SD 14.
D. Train ferry.
ANSWER: B
30. Vessel designed to carry traditional tramp bulk cargos are
A. OBO.
B. RO/RO.
C. SD 14.
D. Train ferry.
ANSWER: C
31. The route that helps trade between Western North America and Eastern Asia and
that between North America and Australia is
A. The Cape route.
B. The South Atlantic route.
C. The Panama route.
D. The North Pacific route.
ANSWER: D
32. The opening of Suez canal saved __________ nautical miles
A. 4000.
B. 4500.
C. 5000.
D. 5500.
ANSWER: B
33. The Panama canal was opened in
A. 1869.
B. 1914.
C. 1920.
D. 1934.
ANSWER: B
34. The first liner company was formed in
A. 1825.
B. 1835.
C. 1837.
D. 1840.
ANSWER: C
35. The department in the shipping company that ensures the seaworthiness of ship is
A. husbandry department.
B. finance department.
C. technical department.
D. operating department.
ANSWER: A
36. The department that aims to maximize the economic employment of the ship is
A. husbandry department.
B. finance department.
C. technical department.
D. operating department.
ANSWER: D
37. The UN convention on Liner code emphasis the right of any country to develop its
own
merchant shipping fleet to carry _________ of its own foreign trade.
A. 10%.
B. 20%.
C. 30%.
D. 40%.
ANSWER: D
38. The stability of liner freight rates extends for a period of not less than
A. 6 months.
B. 12 months.
C. 15 months.
D. 18 months.
ANSWER: C
39. General notice of any increase in rate of freight should not be less than
A. 60 days.
B. 120 days.
C. 150 days.
D. 180 days.
ANSWER: C
40. The document that is used to differentiate liner operations from tramp operations is
A. bill of entry.
B. charter party.
C. letter of credit.
D. shipping bill.
ANSWER: B
41. The document that is used in imports and not in exports is
A. bill of entry.
B. charter party.
C. letter of credit.
D. shipping bill.
ANSWER: A
42. ITIC stands for
A. Indian trade intermediaries co-operation.
B. Indian trade intermediaries corporation.
C. Indian trade intermediaries club.
D. Indian transport intermediaries club.
ANSWER: D
43. Indian companies including ship agents can operate as MTS on obtaining license
from
A. The ministry of commerce.
B. The chamber of commerce.
C. The DGFT.
D. The DG of shipping.
ANSWER: D
44. The document that is used for the MTO is
A. Bill of lading.
B. CTD.
C. ARE.
D. GR.
ANSWER: B
45. The freight broker’s duty of acting for the actual ship owner in finding cargo for the
vessel is
A. chartering duty.
B. sale and purchase.
C. owner broker.
D. cabling broker.
ANSWER: C
46. The freight broker’s duty of communicating with other international markets is
A. chartering duty.
B. sale and purchase.
C. owner broker.
D. cabling broker.
ANSWER: D
47. The shipping inetermediary who is called M 5.5% is
A. shipping agent.
B. freight broker.
C. freight intermediary.
D. clearing house broker.
ANSWER: C
48. The intermediary who commonly works for imports is
A. shipping agent.
B. freight broker.
C. freight intermediary.
D. clearing house broker.
ANSWER: D
49. If shipment is not effected within the permitted free days, the goods incur
A. Dead freight.
B. Rebate.
C. Demurrage.
D. Back freight.
ANSWER: C
50. The permitted free days for the goods to be kept in port for shipment is
A. 5 days.
B. 7 days.
C. 10 days.
D. 15 days.
ANSWER: B
101. The warehousing function that combines the logistical flow of several small
shipments to a specific market area is
A. Break bulk function.
B. Operational function.
C. Stockpiling function.
D. Consolidation function.
ANSWER: D
102. The transportation model coordinated between railways and roadways is
A. Transship.
B. Airtruck.
C. Piggyback.
D. Fishyback.
ANSWER: C
103. The transportation system that is an outcome of the combination of air and
roadways is
A. Transship.
B. Airtruck.
C. Piggyback.
D. Fishyback.
ANSWER: B
104. Booking of shipping space in advance is helpful to an exporter in
A. Saving in freight charges.
B. Availing bank finance.
C. Getting priority on inland movement of cargo by all.
D. None of the above.
ANSWER: C
105. A mate’s receipt is
A. A draft bill of lading.
B. A substitute bill of lading.
C. Bill of lading evidencing goods carried on deck.
D. None of the above.
ANSWER: D
106. According to the Multimodal Transportation of Goods Act, a multimodal transport
document
cannot be
A. A bearer instrument.
B. An order instrument.
C. A non-negotiable instrument.
D. None of the above.
ANSWER: D
107. The following incoterm cannot be used for contracts providing for transportation
of goods by sea
A. CFR.
B. DDP.
C. DES.
D. DEQ.
ANSWER: B
108. The incoterm providing or least responsibility to seller is
A. EXW.
B. DDP.
C. FOB.
D. CIF.
ANSWER: A
109. The group of incoterms under which the seller’s responsibility is to obtain freight
paid
transport document for the main carriage is
A. E terms.
B. C terms.
C. D terms.
D. F terms.
ANSWER: B
110. The price quoted by the seller for the product
A. Will vary depending upon the incoterm chosen.
B. Is irrespective of the incoterm.
C. Will be the base price.
D. None of the above.
ANSWER: A
111. Packaging performs two functions. ___________ and logistics.
A. Distribution.
B. Store keeping.
C. Material handling.
D. Marketing.
ANSWER: D
112. The outcome of the independent business function era was
A. aggressive preaching skill.
B. price -based competition.
C. customer value and harmonious relation.
D. increased productivity, profitability and market share.
ANSWER: A
113. The outcome of limited integrated business function was
A. aggressive preaching skill.
B. price based competition.
C. customer value and harmonious relation.
D. increased productivity, profitability and market share.
ANSWER: B
114. The outcome of internally integrated business function was
A. aggressive preaching skill.
B. price based competition.
C. customer value and harmonious relation.
D. increased productivity, profitability and market share.
ANSWER: C
115. The outcome of externally integrated business function was
A. aggressive preaching skill.
B. price based competition.
C. customer value and harmonious relation.
D. increased productivity, profitability and market share.
ANSWER: D
116. The period of existence of independent business function was
A. till 1950s.
B. 1960s to 1970s.
C. 1980s.
D. 1990s.
ANSWER: A
117. The non -logistical component of logistics mission
A. reflect the vision of top management.
B. deal with basic services required for delivering of goods.
C. refers to the value-added services offered.
D. reflects the ability of firm to exploit market.
ANSWER: C
118. The service mission of logistics
A. reflects the ability of firm to exploit market.ment.
B. deal with basic services required for delivering of goods.
C. refers to the value-added services offered.
D. reflect the vision of top manage
ANSWER: A
119. Marketing and sales is ___________ in the generic value chain of logistics.
A. the only activity
B. a primary activity.
C. not an activity.
D. a support activity.
ANSWER: A
120. A well defined corporate vision
A. reflects the capability of the management to think beyond the current way.
B. reflects the extent of use of logistical component for competitive advantage.
C. ensures effective implementation of logistics strategy.
D. deals with managing change.
ANSWER: A
121. The logistics strategic analysis
A. reflects the capability of the management to think beyond the current way.
B. reflects the extent of use of logistical component for competitive advantage.
C. ensures effective implementation of logistics strategy.
D. deals with managing change.
ANSWER: B
122. Vessels that carry railway passenger and freight rolling stock are
A. OBO.
B. RO/RO.
C. SD 14.
D. Train ferry.
ANSWER: D
123. Combination carrier is a unifixed cargo carrier combining container and
A. OBO.
B. RO/RO.
C. SD 14.
D. Train ferry.
ANSWER: B
124. The shipping route that lies between Western Europe, Eastern Canada and the
United States is
A. The North Atlantic route.
B. The Mediterranean – Red Sea -Indian Ocean route.
C. The Cape route.
D. The South Atlantic route.
ANSWER: A
125. The sailing route that connects North Western Europe with the Eastern
Europe,Southern and
Eastern Asia, Australia and New Zealand is
A. The North Atlantic route..
B. The Mediterranean -Red Sea – Indian Ocean route.
C. The Cape route.
D. The South Atlantic route.
ANSWER: B
126. The route connecting Western Europe, Africa and Australia is
A. The Cape route.
B. The South Atlantic route.
C. The Panama route.
D. The North Pacific route.
ANSWER: A
127. The route lying between South Eastern South America and North Western Europe
and
Mediterranean is
A. The Cape route.
B. The South Atlantic route.
C. The Panama route.
D. The North Pacific route.
ANSWER: B
128. An advantage of a channel of distribution over selling direct to consumers is that
each channel
member plays a ________ in the channel.
A. time-saving part.
B. disciplinary role.
C. specialized role.
D. informational role.
ANSWER: C
129. Historically, conventional channels have lacked the leadership to ________.
A. assign member roles and manage conflict.
B. attain efficiency and assign member roles.
C. set standard pricing and promotions.
D. set standard pricing and packaging.
ANSWER: B
130. A channel consisting of one or more independent producers, wholesalers or
retailers that are seeking to maximize their own profits even at the expense of profits
for the channel as a whole is a
________.
A. administered vertical marketing system.
B. conventional distribution channel.
C. vertical marketing system.
D. independent channel allocation.
ANSWER: A
131. A corporate VMS has the advantage of controlling the entire distribution chain
under
________.
A. single ownership.
B. a few intermediaries.
C. little control.
D. a profit-maximizing strategic plan.
ANSWER: B
132. A distinguishing feature of a contractual VMS is that coordination and conflict
management among the independent members of the channel are attained through
________.
A. working partnerships.
B. limited liability corporations.
C. natural competitive forces.
D. oral agreements.
ANSWER: A
133. ____________ is / are the basic tools for determining competitor costs.
A. Cost drivers.
B. A value chain.
C. Cost cutters.
D. A value analysis.
ANSWER: B
134. Cost efficiency is determined by which of the following drivers?
A. Supply Costs, Experience, Product/Process Design and Economies of Scale.
B. Supply Costs & Economies of Scale.
C. Product/Process Design and Economies of Scale.
D. Experience.
ANSWER: B
135. The value chain attempts to identify those activities which add value to:
A. The organisation’s stakeholders.
B. The senior strategic managers in the organization.
C. The organisation’s shareholders.
D. The customer or final user.
ANSWER: D
136. Adoption of incoterm is
A. Compulsory for all international contracts.
B. Compulsory for all letter of credit transactions.
C. Optional for the parties to the contract.
D. Mandatory for transactions with Europe.
ANSWER: C
137. Strategic stretch involves:
A. The fit between the organisation and its environment.
B. Creating new opportunities by stretching and exploiting capabilities in new ways.
C. The skills of the senior management.
D. Utilising all the resources of an organisation to their full capacity.
ANSWER: A
138. Incoterm is specific about the responsibility for marine insurance in case of
A. FOB and EXW.
B. FOB and CIF.
C. CIF and CIP.
D. CPT and DDP.
ANSWER: C
139. The price quoted by the seller for the product
A. Will vary depending upon the incoterm chosen.
B. Is irrespective of the incoterm.
C. Will be the base price.
D. None of the above.
ANSWER: A
140. The incoterm should indicate the place of shipment in case of
A. F terms.
B. E terms.
C. C terms.
D. D terms.
ANSWER: A
141. The group of terms arranged in order of increasing responsibility of exporter is
A. C,D,E and E terms.
B. D,E,F and C terms.
C. E,F,C and D terms.
D. F,C,E and D terms.
ANSWER: C
142. Incoterms cover
A. Trade in intangibles.
B. Ownership and transfer rights.
C. Contracts of carriage.
D. Rights and obligations of parties to contract of sales.
ANSWER: D
143. Airway bill is prepared in
A. three originals.
B. Quadruplicate.
C. As many copies as required.
D. One original only.
ANSWER: A
144. The following transport document is acceptable under a letter of credit
A. House airway bill.
B. House bill of lading.
C. Warehouse receipt.
D. Tramp bill of lading.
ANSWER: A
145. Freight to pay bill of lading is acceptable if
A. The contract term is CIF.
B. The contract term is CFR.
C. The contract term is FOB.
D. Goods are carried by a foreign vessel.
ANSWER: C
146. A transferable credit can be transferred
A. Once.
B. Twice.
C. Thrice.
D. Any number of times.
ANSWER: A
147. When goods are sent to an agent of an exporter in the importing country, the
method of payment adopted is
A. Open account.
B. Letter of credit.
C. Consignment sale.
D. Document against acceptance.
ANSWER: C
148. The best form of method of payment for an importer would be
A. Advance remittance.
B. Letter of credit.
C. Documents against payment.
D. Open account.
ANSWER: D
149. The internal process leads to
A. Supply uncertainty.
B. Process uncertainty.
C. Demand uncertainty.
D. Production uncertainty.
ANSWER: B
150. The flow of information that facilitates operational activities is
A. Forward information flow.
B. Backward information flow.
C. Upward information flow.
D. Downward information flow.
ANSWER: A
1. ______ is not a part of basic systems of codifications.
a. Alphabetical System
b. Numerical System
2. _______ and physical distribution are the two major operations of logistics.
a. Supply Chain Management
b. Materials Management
c. Logistics Management
b. Resource Providers
c. Information
d. Recycling
c. Information Flow
d. Competitor
e. Customer
b. Materials Management
c. Bill of Materials
6. _______ is the time that elapses between issuing replenishment order and
receiving the material in stores.
a. Replenishment time
b. Lead time
c. Idle time
b. Purchasing
c. Scrutinizing
b. Product Management
c. Purchase management
c. Scheduled Buying
d. Tender Buying
e. Speculative Buying
Q1. ______ sourcing is the use of more than one supplier for an item
a) Single
b) Multiple
c) Sole
d) Engineering
Q2. Materials such as copper, coal, wheat, meat, and metals are
a) Standard products
b) Items of small value
c) Made-to-order items
d) Commodities
Q3. _______________ occurs when a customer’s order is received
a) Demand management
b) Forecasting
c) Random variation
d) Order processing
Q4. Trends
a) Are level
b) Have no change from period to period
c) Can rise or fall
d) All of the above
Q5. ______________ is usually thought of as occurring on a yearly basis, but it can also
occur on a weekly or even daily basis
a) Seasonality
b) Random variation
c) A cycle
d) A trend
Q6. Over a span of several years and even decades, wavelike increases and decreases in
the economy influence demand and are called _________
a) Seasonality
b) Random variation
c) cycles
d) Trends
Q7. ______________ demand items need to be forecast
a) Independent
b) Dependent
c) Both independent and dependent
d) Neither independent nor dependent
Q8. The near future holds _____ uncertainty than (as) the far future
a) less
b) More
c) The same
d) All of the above
Q9. _______________ techniques are projections based on judgment, intuition, and
informed opinions
a) Extrinsic forecasting
b) Quantitative forecasting
c) Intrinsic forecasting
d) Qualitative forecasting
Q10. The Delphi method
a) Uses a panel of experts who give their opinion on what is likely to happen
b) Consists of projections based on external indicators that relate to the demand for a
company’s products
c) Uses economic indicators, such as housing starts and gasoline consumption, to forecast
demand
d) Uses historical data to forecast demand
Q11. Products likely to have seasonal or periodic demand patterns include
a) Toilet paper and paper towels
b) Toothpaste and deodorant
c) Skis and lawnmowers
d) Milk and meat
Q12. ______________ exists when the cumulative actual demand varies from the
cumulative forecast
a) Forecast error
b) Random variation
c) Mean absolute deviation
d) Bias
Q13. Process which involves controlling, implementing and planning materials and final
goods to meet final customer at high profits is classified as
a) Exclusive distribution
b) Exclusive dealing
c) physical distribution
d) Supply chain management
Q14. Logistic network through which unwanted or excess products by resellers or
consumers is classified as
a) Inbound distribution
b) Outbound distribution
c) Forward distribution
d) reverse distribution
Q15. Logistic network which moves finished product from company to resellers and
then to end users is classified as
a) Risk averse distribution
b) Reverse distribution
c) Inbound distribution
d) outbound distribution
Q16. Logistic network which moves materials from suppliers to manufacturing unit is
classified as
a) inbound distribution
b) Outbound distribution
c) Forward distribution
d) Reverse distribution
Q17. Purpose of supply chain management is
a) Provide customer satisfaction
b) Improve quality of a product
c) integrating supply and demand management
d) Increase production
Q18. Logistics is the part of a supply chain involved with the forward and reverse flow
of
a) Goods
b) Services
c) Cash
d) all of the above
Q19. VMI stands for
a) Vendor material inventory
b) Vendor managed inventory
c) Variable material inventory
d) Valuable material inventory
Q20. Process of managing upstream and downstream of final goods, flow of raw
materials and information about resellers and final consumers is classified as
a) Marketing logistics network
b) supply chain management
c) Delivery network
d) Physical distribution network
Product life cycles for many products are ________, forcing companies to not only become
________ in design but also to communicate changes and needs to suppliers and distributors.
1. shrinking rapidly, more flexible
2. shrinking rapidly, less flexible
3. growing rapidly, more flexible
4. growing rapidly, less flexible
All portions of the material production from __________ to ___________ are considered to be a
linked chain under the supply chain concept.
1. work in process, final customer
2. raw material, work in process
3. work in process, raw material
4. raw material, final customer
To get the most profit, a company should________
1. Provide little customer service
2. Provide high production costs
3. Provide the lowest inventory investment
4. Provide the highest distribution costs
Finance must keep investment and costs low. This can be done by___________
1. Increasing inventory so inventory investment is at a maximum
2. Decreasing the number of plants and warehouses
3. Producing small quantities
4. Using short production runs
Today the concepts of ______ manufacturing stress the need to supply customers with what they
want when they want it and to keep inventories at a _______.
1. TQM, maximum
2. Six Sigma, maximum
3. JIT, minimum
4. ISO 9000, minimum
The concept of having ____ department(s) responsible for the flow of materials, from supplier
through production to consumer, is relatively new.
1. one
2. multiple
3. functional
4. none of the above
Materials management is also called____________
1. Distribution planning
2. Control and logistics management
3. Both of the above
4. Neither of the above
Materials management is a coordinating function responsible for planning and controlling materials
flow. Its objective(s) is/are:
1. Maximize the use of the firm's resources
2. Provide the required level of customer service
3. Both of the above
4. Neither of the above
_______ and ______ are costs that increase or decrease with the quantity sold.
1. Direct labor, indirect material
2. Direct labor, direct material
3. Indirect labor, indirect material
4. Indirect labor, direct material
Inventory not only makes up a portion of the cost of goods sold but has to be purchased at the
beginning of production to be processed into finished goods. This type of inventory is called
_____________.
1. work-in-process
2. finished goods
3. raw materials
4. none of the above
________ is responsible for analyzing the marketplace and deciding the firm's response, the
markets to be served, the products supplied, and desired levels of customer service.
1. Marketing
2. Finance
3. Production
4. Engineering
______ must satisfy the demands of the marketplace. It does so by using plants, machinery,
equipment, labor, and materials as efficiently as possible.
1. Marketing
2. Finance
3. Production
4. Engineering
Purchasing and ___________ represent the implementation and control phase of the production
planning and control system.
1. production activity control (PAC)
2. material requirements planning (MRP)
3. just-in-time (JIT)
4. marketing
A _________ strategy means producing the amounts demanded at any given time.
1. production leveling
2. chase
3. subcontracting
4. TQM
In the _____________ environment, several product options exist (e.g., automobiles) and the
customer is not willing to wait until the product is made. Therefore manufacturers produce and
stock standard component parts.
1. make-to-order
2. assemble-to-order
3. level production
4. make-to-stock
The cost of a _________ that is too large equals the cost of turning away business.
1. production plan
2. backlog
3. resource plan
4. capacity plan
The MRP forms a vital link between sales and production as follows:
1. The MRP makes possible valid order promises.
2. The MRP is a plan of what is to be produced and when.
3. The MRP is a contract between marketing and manufacturing.
4. All of the above
In the __________________ environment, many different end items are made from a small number
of components.
1. make-to-stock
2. make-to-order
3. assembly-to-order
4. engineer-to-order
In the __________________ environment, many end items can be made from combinations of
basic components and subassemblies.
1. make-to-stock
2. make-to-order
3. assembly-to-order
4. engineer-to-order
The sides, ends, legs, and tops of tables are ________ demand items.
1. dependent
2. independent
3. forecast
4. calculated
Since _______ demand is not related to the demand for any other assemblies or products, it must
be ___________.
1. dependent, forecast
2. dependent, calculated
3. independent, forecast
4. independent, calculated
The ___________ is a statement of which end items are to be produced, their quantity, and the
dates they are to be completed.
1. MRP
2. MPS
3. inventory record
4. bill of materials
The bill of materials shows all the parts required to make __________.
1. one item
2. the MPR
3. work-in-process inventory
4. raw materials inventory
A _________ is used when companies usually make more than one product and the same
components are often used in several products.
1. single-level bill
2. multiple bill
3. multilevel bill
4. product tree
Financially, inventories are very important to manufacturing companies and represent _________
of total assets on the balance sheet.
1. 10% to 45%
2. 25% to 40%
3. 20% to 60%
4. 50% to 80%
__________ are purchased items received that have not entered the production process. They
include purchased materials, component parts, and sub-assemblies.
1. Raw materials
2. Work-in-process
3. Finished goods
4. MRO supplies
___________ include hand tools, spare parts, lubricants, and cleaning supplies.
1. Raw materials
2. Work-in-process
3. Finished goods
4. MRO supplies
__________ inventory is held to cover random unpredictable changes in supply and demand or
lead time.
1. Anticipation
2. Fluctuation
3. Lot-size
4. Transportation
A(n) _____________ lists all the parts needed to make one complete assembly.
1. summarized parts list
2. indented bill
3. multilevel bill
4. single-level bill
___________ is the process of multiplying the requirements by the usage quantity and recording
the appropriate requirements throughout the product tree.
1. Offsetting
2. Planning orders
3. Lead time
4. Exploding
_______________ means that authorization is given to purchasing to buy the necessary material or
to manufacturing to make the component.
1. Planned order release
2. Releasing an order
3. Scheduled receipts
4. Open orders
Resource planning involves changes in staffing, capital equipment, product design, or other
facilities that take a ________ time to ___________.
1. short, acquire and eliminate
2. long, acquire and eliminate
3. short, utilize and change
4. long, utilize and change
Rated capacity is calculated by taking into account the work center ___________.
1. utilization and efficiency
2. utilization and demonstrated capacity
3. efficiency and production
4. efficiency and demonstrated capacity
The term _____________means that the work center is overloaded and the term
________________ means the work center is under loaded.
1. undercapacity, overcapacity
2. overcapacity, under capacity
3. overcapacity, utilization
4. utilization, under capacity
Routings are fixed and work centers are arranged according to the routing in ________________.
1. flow manufacturing
2. intermittent manufacturing
3. product manufacturing
4. all of the above
Flow of work through the shop is varied and depends on the design of a particular product. In
_____________, as orders are processed, they will take more time at one workstation than at
another. Thus, the work flow is not balanced.
1. flow manufacturing
2. intermittent manufacturing
3. product manufacturing
4. all of the above
The __________________ contains a list of the single-level components and quantities needed to
assemble a parent item.
1. work center master file
2. item master file
3. product structure file (bill of material file)
4. routing file
_________ is the amount of time the job is waiting at a work center before an operation begins.
1. Queue time
2. Setup time
3. Run time
4. Wait time
_______________ is a method of reducing manufacturing lead time. The order is split into two or
more lots and run on two or more machines simultaneously.
1. Operation overlapping
2. Operation splitting
3. Infinite loading
4. Backward scheduling
On average, manufacturing firms spend about ________ of their sales dollars on the purchase of
raw materials, components, and supplies.
1. 20%
2. 50%
3. 30%
4. 40%
In purchasing an item or service from a supplier, which factor is not included when specifications
are being developed?
1. Delivery requirement
2. Quantity requirements
3. Price requirements
4. Functional requirement
________ is the systematic use of techniques that identify a required function, establish a value for
that function, and finally provide the function at the lowest overall cost.
1. Cost analysis
2. Functional analysis
3. Value analysis
4. Functional specifications
_______ is most often used in wholesale or retail businesses but is also used extensively in
manufacturing.
1. Description by brand
2. Description by specification
3. Description by function
4. Description by buyer
___________specifications and standard specifications are the two major sources of specifications
or ways of describing a product.
1. Functional
2. Buyer
3. Marketing
4. Production
______ sourcing is the use of more than one supplier for an item.
1. Single
2. Multiple
3. Sole
4. Engineering
Trends:
1. Are level
2. Have no change from period to period
3. Can rise or fall
4. All of the above
______________ is usually thought of as occurring on a yearly basis, but it can also occur on a
weekly or even daily basis.
1. Seasonality
2. Random variation
3. A cycle
4. A trend
Over a span of several years and even decades, wavelike increases and decreases in the
economy influence demand and are called _________.
1. seasonality
2. random variation
3. cycles
4. trends
The near future holds _____ uncertainty than (as) the far future.
1. less
2. more
3. the same
4. all of the above
_______________ techniques are projections based on judgment, intuition, and informed opinions.
1. Extrinsic forecasting
2. Quantitative forecasting
3. Intrinsic forecasting
4. Qualitative forecasting
______________ exists when the cumulative actual demand varies from the cumulative forecast.
1. Forecast error
2. Random variation
3. Mean absolute deviation
4. Bias
Which of the following is true for supply chain management?
a. The physical material moves in the direction of the end of chain
b. Flow of cash backwards through the chain
c. Exchange of information moves in both the direction
d. All of the above
(Ans:d)
The sequence of a typical manufacturing supply chain is
a. Storage–Supplier–manufacturing–storage–distributor–retailer–customer
b. Supplier–Storage-manufacturing–storage–distributor–retailer–customer
c. Supplier–Storage-manufacturing– distributor–storage–retailer–customer
d. Supplier–Storage-manufacturing–storage– retailer–distributor–customer
(Ans:b)
The purpose of supply chain management is
a. provide customer satisfaction
b. improve quality of a product
c. integrating supply and demand management
d. increase production
(Ans:c)
Logistics is the part of a supply chain involved with the forward and reverse flow of
a. goods
b. services
c. cash
d. all of the above
(Ans:d)
Due to small change in customer demands, inventory oscillations become progressively larger looking
through the supply chain. This is known as
a. Bullwhip effect
b. Netchain analysis
c. Reverse logistics
d. Reverse supply chain
(Ans:a)
VMI stands for
a. Vendor material inventory
b. Vendor managed inventory
c. Variable material inventory
d. Valuable material inventory
(Ans:b)
The major decision areas in supply chain management are
a. location, production, distribution, inventory
b. planning, production, distribution, inventory
c. location, production, scheduling, inventory
d. location, production, distribution, marketing
(Ans:a)
Distribution requirement planning is a system for
a. Inventory management
b. Distribution planning
c. Both ‘a’ and ‘b’
d. None of the above
(Ans:c)
Reverse logistics is required because
a. Goods are defective
b. Goods are unsold
c. The customers simply change their minds
d. All of the above
(Ans:d)
3-PL stands for
a. Three points logistics
b. Third party logistics
c. Three points location
d. None of the above
(Ans:b)
1. The costs of inventory at various levels and cost of logistics form the total cost of
___.
Ans. Distribution network
3. At ___ level, the decisions are made with long-term objectives. (Pick the right
option)
a) Performance
b) Strategic
c) Tactical
d) Operational
Ans. b) Strategic
4. A company can understand the customer only if it identifies the needs of the ___.
Ans. Customer segment
7. Companies that intend to increase the performance level must move their
competitive strategy and supply chain strategy towards the ___.
Ans. Zone of strategic fit
8. Each functional area creates its own independent strategy with the objective of
optimizing its ___.
Ans. Performance
13. Truck Load shipping is best suited for transportation between manufacturing
facilities and warehouses or between suppliers and manufacturers. (True/False)
Ans. True
14. Rail services are considered as an ideal model for carrying large, heavy, or high-
density products over long distances. (True/False)
Ans. True
15. ___ modes of transportation suit high quantity shipments. (Pick the right option)
a) Air transportation
b) Water transportation
c) Rail transportation
d) Intermodal transportation
Ans. b) Water transportation
16. ___ are mostly used to transport liquid and gases.
Ans. Pipelines
19. Trip-related cost and quantity-related costs remain the same with all carriers.
(True/False)
Ans. False. Trip-related costs and quantity-related costs differ from carrier to carrier.
20. ___ cost includes administrative costs, rent of an office building, and so on.
Ans. Overhead
21. Which of the following is the cost involved in holding goods in a warehouse?
a) Facility cost
b) Processing cost
c) Inventory cost
d) Transportation cost
Ans. c) Inventory cost
22. Facility costs include the fuel of a vehicle used in transportation. (True/False)
Ans. False. Facility cost does not include the fuel of a vehicle used in transportation.
24. Higher service levels and fast delivery cost more. (True/False)
Ans. True
25. Which of the following are true with respect to traffic assignment?
a) Estimating the volume of traffic on a network
b) Estimating the turning movements at intersections
c) Both a) and b)
d) None of the above
Ans. c) Both a) and b)
26. All-or-none assignment model deals with different paths for every O-D pair.
(True/False)
Ans. False. The all-or-none assignment model deals with a single path for every O-D
pair.
28. The following traffic assignment model tries to estimate an equilibrium solution
based on the all-or-none assignment model.
a) Capacity restraint assignment
b) User equilibrium assignment
c) Incremental assignment
d) System optimum assignment
Ans. Capacity restraint assignment
32. As the degree of inventory aggregation increases, the cost of transportation goes
up. (True/False)
Ans. True
34. Which of the following is the approach that is learned and mastered by
experience and self-learning?
a) Heuristic approach
b) Exact approach
c) Interactive approach
d) Combination approach
Ans. a) Heuristic approaches
38. ___ modes of transportation best suit time-sensitive and emergency shipments.
(Pick the right option)
a) Air
b) Truck
c) Pipeline
d) Water transportation
Ans. Air
39. To minimize the supply and demand imbalances in the supply chain, firms utilize
various methods of ___.
Ans. Inventory management
41. ___ provides a low-cost service for export production. (Pick the right option)
a) Source facility
b) Offshore facility
c) Contributor facility
d) Outpost facility
Ans. b) Offshore facility
43. A server facility is established as a result of tax incentives,___, and tariff barriers.
Ans. Local market requisites
44. ___ is established to gain the knowledge and skills of a certain region.
Ans. Outpost facility
45. If facilities have lower fixed costs many local facilities can be established because
this reduces ___
a) Fixed costs
b) Exchange rates
c) Transportation costs
d) Taxes
Ans. c) Transportation costs
48. The goal of the network design models is to maximize the profit with the ___.
a) Reduction in transportation cost
b) Increased plant capacity
c) Suitable location
d) Satisfaction of the customer needs
Ans. d) Satisfaction of customer needs
49. The variable costs are the costs that are gained without considering the quantity
produced or shipped from a facility. (True/False)
Ans. False. The variable costs are the costs that are gained as a result of the quantity
produced or shipped from a facility.
50. The main objective of the ___ model is to minimize the transportation cost of
both raw materials and finished goods.
Ans. Gravity location
51. The factors such as ___, costs, and also the situations of technology change must
be considered while selecting a location. (Pick the right option)
a) Future demand
b) Cultural independence
c) Taxes
d) Workforce
Ans. a) Future demand
52. It is difficult in most of the supply chains, to change ___ than storage facilities.
Ans. Production facilities
53. The performance of the available workforce and its morale has a great impact on
the quality of life supported in the selected location. (True/ False)
Ans. True
54. The selection of international locations is often decided on the basis of___.
Ans. Tax incentives
55. Physical inventory needs to be done at least once a year, and as often as once a
month, depending on the probability of loss of items. (True/False)
Ans. True
56. The basic equation used for ordering and re-ordering goods by all firms is ___.
Ans. Economic Order Quantity
58. Demand forecasting involves techniques including both informal methods such
as educated guesses and quantitative methods such as the use of historical sales
data or current data from test markets. (True/False).
Ans. True
59. By combining inventory at a single location, the amount of safety stock that is
necessary for a service level ___.
a) Decreases
b) Increases
c) Remains fixed
d) Halves
Ans. a) Decreases
60. Unlike other systems, Thrive Demand Forecasting automatically detects seasonal
patterns where they exist and projects them in the forecast using proprietary
harmonic soothing science. (True/False).
Ans. True
61. ___ is designed to leverage today’s computing power, efficiently crunching the
math required to calculate fresh forecasts.
Ans. Thrive Demand Forecasting
62. Risk pooling involves the use of centralized inventory to gain benefits when
demand is higher than average at some retailers and lower than average at others.
(True/False)
Ans. True
63. Higher the ___, greater the benefit obtained from risk pooling.
Ans. Coefficient of variation
64. ___ bulk shipping has been a part of inventory management for a long time.
Ans. Bulk shipping
65. The fixed order interval models are used when the supply is uniform at uniform
intervals, such as 10 meters of cloth per week. (True/False)
Ans. True
66. The accounts department receives the invoice from the vendor. (True/False)
Ans. True
70. The strategic decision made by the purchasing department is considered as the
___ made in an organization.
Ans. Broader decision
71. For designing a purchase strategy, it is necessary to understand the ___ that in
turn helps to identify what purchasing has to achieve.
Ans. Business objectives
The initial stage of the supply chain process is the _____________.
Sourcing Stage
Organizing Stage
Planning stage
Directing Stage
View Answer
Planning Stage
The term supply chain management was first coined by ______.
Frankel & Paulraj
Peter Drucker
Keith Oliver
Philip Kotler
View Answer
Keith Oliver
In supply chain management, after planning, the next step involves
______________.
Developing
Building a strong relationship with suppliers
Sourcing
All of the above
View Answer
All of the above
In Supply Chain Management, ATP stands for _________.
Acquire Track & Perform
Available To Promise
Active Transport Protocol
Access To Point
View Answer
Available To Promise
The purpose of supply chain management is to_______.
increase the production level
manage and integrate supply and demand management
enhance the quality of a product and services
provide satisfaction to the customer
View Correct Answer
To integrate supply and demand management
________is the primary activity of supply chain management.
Demand Management
Supply Planning i.e matching assets with demand
Analytics Workbench
All of the above
View Correct Answer
All of the above
Another important purpose of supply chain management is to ___________.
make inventory readily available
delight customers and suppliers
create warehouses at various locations
to promote supply chain process
View Answer
make inventory readily available
________is mainly deals with all activities associated with the flow and
transformation and information of goods from the stage of raw material to the
end user i.e. consumption.
Marketing Channel
Production Line
Supply Chain
Inventory management
View Answer
Supply Chain
In supply chain management, Inspection, scrap and repair are examples of
________.
Societal Costs
External Costs
Costs of dissatisfaction
Internal Costs
View Answer
Internal Costs
____________ is a Japanese term meaning continuous improvement.
JIT
Kaizen
TQM
Taguchi Map
View Answer
Kaizen
EOQ stands for ____
Electronic Obtained quantity
Electronic Ordered Quantity
Economic Order Quality
Economic Order Quantity
View Answer
Economic Order Quantity
Organisations or companies manage their supply chains through _______.
Transportation modes
The internet
Information
Skilled Operators
View Answer
Information
The concept and philosophy of supply chain management evolved or emerged
in _______
The 1960s
The 1970s
The 1980s
The 1990s
View Answer
The 1980s
Full form of MRP in operations and SCM is ___________
Material Return Process
Material Requirement Planning
Machinery Repairing Planning
Material Retention Planning
View Answer
Material Requirement Planning
The concept of supply chain management originated in ________________
discipline.
Production Management
Logistics Management
Marketing
Operations Management
View Answer
Logistics
In operations & supply chain management, Kaizen is a Japanese term meaning
__________.
Change for the better
Continuous Performance
Top-level quality
Use of Kaizala app
View Answer
Change for the better
According to Frankel, Bolumole, Eltantawy, Paulraj& Gundlach, (2008), these
are the four functions identified as foundational – operations, logistics, supply
management, __________.
Marketing
Production
Materials
Procurement
View Answer
Marketing
Positive long-term relationships between supply chain participants refer to
______
Supply chain management
Partnerships
Cooperations
Co-alliances
View Answer
Partnerships
Supply chain management is the management of the ____________.
Storage Raw Materials
Flow of goods and services
Fullfillment of order
Satisfaction of customer
View Answer
Flow of goods and services
______ is not a part of flows involved in supply chain management.
Information Flow
Title Flow
Physical Flow
Virtual Flow
View Answer
Virtual Flow
___________ involve the transformation, movement, and storage of goods and
materials.
Virtual Flow
Physical Flow
Title Flow
Information Flow
View Answer
Physical Flow
A supply chain is a sequence of firms that perform activities
required to ______
to facilitate wholesalers inventory selections
to create synergy in their training programs
to find products that are similar
to create and deliver goods to consumers
View Answer
to create and deliver goods to consumers