Suneel: Software Engineer Associate Software Engineer in

Suneel
Mail id: Suneel.thanner@gmail.com

Mobile: +91-9738254025 SFDC Developer
Professional Summary
• Around 3.5 years of hand-on experience. 2.3 years experience in Salesforce.com

configuration, implementation, supporting to end users, database activities etc. and
currently employed at TCS
• Undergone Training in SFDC 401.
• CRM Platform in various stages of Software Development Life Cycle (SDLC)
includingdevelopment, enhancements, deployment and maintenance of standalone
objectoriented enterprise applications.
• SFDC Development
• Experience with Visual Force, Apex, SOQL
• Developed Visual Force Pages/Controllers/Components;
• Extensive experience over creating workflows, approval processes, validation rules
and sharing & security rules
• Experience in using Eclipse IDE
• Designed, developed Apex Classes, Controller Classes and Apex Triggers, for various
functional needs in the application.
• SFDC Configurations/Customizations –
• User Interface, Page Layouts, Tabs, Custom fields, Custom objects, Validation
Rules, Triggers etc.
• Set up business process for Reassignment of leads, cases, opportunities based on
Change in owners; Implementing Account and Contact Hierarchy.
• Expertise in CRM/cloud platform.
• Experience working with Force.com IDE, Data Loader and salesforce.com Sandbox
Environments.
Technical Skills Profile :
Toolkit : Apex Classes, Triggers, VisualForce, Data Migration

Languages : C, C#, ASP.NET
Database : SQL server 2000/2005, SOQL
Scripting : JavaScript, HTML.
Experience Profile:
• Working as a Software Engineer in TCS, Bangalore, from SEP 2010 to till date.
• Worked as a Associate Software Engineer in IBEE SOLUTIONS, Hyderabad,

from JULY 2009 to AUG 2010.
Education Profile:
➢ M.C.A from Sri Venkateswara University.

PROJECT #1 REAL TIME LEAD MANAGEMENT SYSTEM.
Client :American International Group (AIG)

Duration :Feb 2012- Till date
Role : Developer
Environment : Salesforce.com, force.com tools.
Tools used : Force.com, Eclipse, Data Loader.
Skill set : Salesforce.com configuration, Visual force, Apex Coding
Project Description:
Real time Processing is aimed at implementing web services in Salesforce.com (SFDC) in
order to process Long term care insurance leads. The major objectives of this project
according to business requirements are:
1. Develop architecture for leads processing in SFDC so that responses from the web can be
processed in real time and be viewable by General Agents (GAs) for assignment in less than
10 minutes.
2. Develop architecture to process responses coming in the form of batches from other
sources like EDM and C360 in less than a day as compared to the current processing time of
48 hours. Convert batch processing of nightly jobs which run outside SFDC for address
verification, DNC check, and phone append, and key
Generation to a web services based solution run from inside of SFDC. These web services
will either run on real time when leads enter in the system or by Apex Batch job and
Scheduled Apex, depending upon no. of leads in a single batch. (For every 3 minutes, 50
leads in single batch are processed.
Roles and Responsibilities:
• Developed public Salesforce sites pages and Web2Lead for many portals.
• Worked on the designing of custom objects, custom fields, role based page layouts,
custom Tabs, custom reports, report folders, report extractions to various formats,
design of Visual Force Pages, Dashboards and various other components as per the
client and application requirements.
• Responsible for creating validation rules and workflows in Salesforce.com.
• Implemented security and sharing rules at object, field, and record level for different
users at different levels of organization. Also created various profiles and configured
the permissions based on the organizational hierarchy
• Generate reports and scheduling report runs in Salesforce.com
• Consolidating information and drafting reports on a weekly and montly basis for
better understanding of pain areas and performance of the team.
• Effective communication and interaction with various teams to ensure smooth
running of the project.
• Categorizing issues into various streams like Code issues, User-Training issues, data
issues and functionality gaps. In case of User-Training issues suggesting
workarounds to end users.
• Interact with users to gather first hand information of the issue and document the
same.
PROJECT #2 : Procter & Gamble
Client : Aired Ad Quality Tracking Tool

Duration : May 2011 to Jan 2011
Role : developer
Skill set : Salesforce.com configuration, Visual force, Apex Coding.
Procter & Gamble is a Product retail company in USA. This project is used to
Tracking of Aired Ads of P&G Products and their costs and thereby generates reports
and dashboards based on Countries and Brands.

• Track Aired Ads and its costs involved for P&G products using Sales force
customization, Apex Programming, Reports and dashboards.
• Data exporting using data loader tool.
• Deployment into client’s environment using Eclipse.
• Created user manuals on handling bulk data migration (which includes data exporting,
data updating, data deleting using data loader tool) for end user.
• Created user manuals on Reports generation for end users.
• Performed unit testing and system testing.
PROJECT #3 CES - Graduate School of Business.
Client : Stanford
Duration : Aug 2010 to April 2011
Role : developer
Skill set : Salesforce.com configuration, Visual force, Apex Coding.
The goal of this project is to migrate the current Microsoft Access DB into
Salesforce and thereby providing a tool to track and manage their contacts, events and also to
monitor and report on the center’s growth.
• Part of the team that analyzed the business requirements and studied the as-is business
processes of the client.
• Prepared the BRD for the client by documenting business needs and objectives, current
operational procedures, problems, data scope, usage and functional requirements using
MS Visio.
• I am the single point of contact with the client. Responsible for daily client calls, status
reports.
• Worked on various Salesforce.com customizations - standard objects and
creation of customized business objects, screens, views.
• Defined lookup and master-detail relationships on the objects and created
junction objects to establish connectivity among objects.
• Customized different page layouts and assigned them for different profile users.
• Customized tabs for among different business users groups and centers.
• Created various reports and dashboards.
• Imported data by mapping to business objects in CRM system using Apex data loader
and Import/Export wizard.
PROJECT #4CAMPAIGNINFORMATION SYSTEM
Clint : Seminal minds

Duration : June 09-june 10
Role : Software Engineer
Environment : Asp.net, C#
Description:
This project is aimed to developing an online Campaign Information System. It is an intranet

project for particular organization. Company starts campaigns for its new products to be sold
to the prospective customers. There are different campaigns for different products and there is
a specific period for each campaign.
Campaign means advertising of the products through channels like Tele Marketing,
letters, signboards, ext. Before the Campaign Starts, estimates are made on sales to be
achieved, budget allocation for each campaign and variance allowed both for sales and
budget. When the actual data is captured, the actual variance is calculated.
The Campaign Information System has Five Modules.
➢ Campaign Master – which captures the master data for the campaigns for the
product category and for the given period
➢ Product Master – All the new products for which campaigns are to be done.
➢ Estimated Budget Campaign - The information about the estimated campaign
budget, sales target, period, type of campaign will be captured. Various formulae
can be put to cross check the budget allocation with the period/type of campaign
and type of product.
➢ Actual Budget Campaign – This will be similar to the above module except that
it will capture the actual data.
➢ Administration – Here users can be assigned to groups and the groups in turn can
be assigned rights to different modules.
Responsibilities
• Involved in coding of Campaign Master and Administration Module
• Developed Application logic using ASP.NET and C#
• Stored procedures are developed using SQL ServerUsed basic Ajax controls for
partial page post backs

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Suneel

Mail id: Suneel.thanner@gmail.com

• Around 3.5 years of hand-on experience. 2.3 years experience in Salesforce.com

Technical Skills Profile :

Toolkit : Apex Classes, Triggers, VisualForce, Data Migration

• Worked as a Associate Software Engineer in IBEE SOLUTIONS, Hyderabad,

➢ M.C.A from Sri Venkateswara University.

Client :American International Group (AIG)

Roles and Responsibilities:

Client : Aired Ad Quality Tracking Tool

Roles and Responsibilities:

PROJECT #3 CES - Graduate School of Business.

Roles and Responsibilities:

PROJECT #4CAMPAIGNINFORMATION SYSTEM

Clint : Seminal minds

This project is aimed to developing an online Campaign Information System. It is an intranet

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