BSBADM502-HRM513 Task 1

Student Assessment Tasks
BSBADM502 Manage meetings
BSBHRM513 Manage workforce planning
Cluster
BSBADM502/HRM513 Cluster Student Assessment Tasks
Assessment Task 1 Instructions
Provide answers to all of the questions below:
1. Provide an explanation of each of the following meeting terminology:
Quorum: Quorum is the smallest amount of participants for meetings required to be applicable.
Procedural motion: This motion is a unique proposal submitted to the meeting for discussion.
Proxy: Postal voting is used if the forms of the voting are provided exclusively for the association's
rules.
Conflict of interest: COI can mostly cause a worker to act out of interests that are divergent from
those of his or her employer or co-workers/
2. Outline a meeting structure for a formal meeting.
Introduction
● Chairman Welcome
● Minute Recorder records the name and changes required in the meeting
Apologize for the absence
● Create a precise list of participants
● Replace
● Absent
● Apologize
●Present
3. Outline a meeting structure for an informal meeting.
Date/ Time/ Location:

Attendees:
Facilitator: Please read:
Note taker: Please bring:
Timekeeper:
4. Outline at least three key arrangements that need to be made for a meeting.
Time-What time the meeting will be at

Estimated Duration-How long it is expected to last
Venue-Where the meeting will be held
Number of participants-How many people are expected to attend the meeting.
Catering-Whether or not food and drinks are needed
© RTO Works 2019 SELC Career College Australia RTO: 91721 SELC-BSBADM502-BSBHRM513-AT-V2019.1.2 Page 2
Agenda-What will be discussed at the meeting
5. Outline two responsibilities of a Chairperson prior to a meeting.
 To provide leadership
The overarching role of the chairperson is to provide leadership, they must be an effective strategist
and a good networker.
 To ensure the Management Committee functions properly
The chairperson is responsible for making sure that each meeting is planned effectively, conducted
according to the constitution and that matters are dealt with in an orderly ,efficient manner. The
Chairperson must make the most of all his/her committee members, building and leading the team.
This also involves regularly reviewing the Committee’s performance and identifying and managing
the process for renewal of the Committee through recruitment of new members.
 To Ensure the organization is managed effectively
The Chairperson must co-ordinate the Committee to ensure that appropriate policies and
procedures are in place for the effective management of the organisation.
6. Outline three important aspects of a Chairperson’s job during a meeting.
Controlling the entire meeting as a key responsibility as the chairperson

Behaviour, attitudes, as well as my body language, will always be the main factors influencing our
ability to maintain good control, and it should be stated that we will not endure private discussions
during the conference
7. Explain why it is important for a Chairperson to monitor the participation of all those
involved in a meeting.
According to the scale, style and expectations of the meeting, the chairman of the meeting will help
to gain some advanced assistance. The chairman must supervise the participation of those who
involved in the meeting.
8. In relation group dynamics answer the following questions:
a. Explain how, in the role of a Chairperson, you would manage someone who is
dominating the meeting.
• Accept the ruler's comments without concessions.

• Only recognize body language contributions
• Use oral instructions to play traffic police
b. Explain how in the role of a Chairperson you would manage someone who is too
shy to contribute to a meeting.
 Investment time in a relationship
 Learn why they are shy
 Play with their strengths
c. Explain how in the role of a Chairperson you would manage two people having a
private conversation within a meeting.
Focus on behaviour, not people. If their behaviour is serious, they can talk to them privately during
the break and give a response on how their individual behaviour affects the group as well as ask for
the help.
9. What are group dynamics and how would you describe this in relation to meetings?
The term "group dynamics" describes the way in which people in a group interact with one another.
When dynamics are positive, the group works well together. When dynamics are poor, the group's
effectiveness is reduced.
10. Provide a definition for each of the following roles within meeting dynamics:
a. Initiator: An initiator is an instigator, the one who begins something. Initiator
comes from the Latin initiare, meaning “beginning.” The spark that lights the
fuse is the initiator of the bomb's explosion.
b. Clarifier: A clarifier is generally used to remove solid particulates or suspended
solids from liquid for clarification and/or thickening.
c. Dominator: A firm that tries to manage a large proportion of the business
ecosystem relations directly and/or tries to internalize the larger part of the added
value created in the business ecosystem.
d. Degrader: a person who lowers the quality or character or value
e. Distractor: a person or thing that distracts the attention
f. Supporter: a person or thing that supports the activties and business
g. Gate Keeper: A gatekeeper is the term for anyone who blocks the way between
you and the key decision maker within a target organisation. Gatekeepers are
often receptionists, secretaries or administrative assistants whose job it is to
screen unwanted or irrelevant calls from reaching their bosses.
11. Describe two ways of conducting meetings.
Options For Meetings Explanation
Face to face meetings are the meetings in which all the

participants meet each other in person in the same meeting room. All of
1. face to face
them come well prepared to the meeting room with an intention to
meeting
participate in the meeting, regardless of its location. It can be the board
room of the company, an office or a restaurant.
2. teleconferencing A teleconference is a telephone meeting among two or more

participants involving technology more sophisticated than a simple
Options For Meetings Explanation

two-way phone connection. At its simplest, a teleconference can be an
audio conference with one or both ends of the conference sharing a
speaker phone. With considerably more equipment and special
arrangements, a teleconference can be a conference, called a
videoconference, in which the participants can see still or motion video
images of each other. Because of the high bandwidth of video and the
opportunity for larger and multiple display screens, a videoconference
requires special telecommunication arrangements and a special room at
each end. As equipment and high-bandwidth cabling become more
commonplace, it's possible that videoconferences can be held from
your own computer or even in a mobile setting.
Web Conferencing is an online service by which you can hold live

meetings, conferencing, presentations and trainings via
the internet particularly on TCP/IP connections. You can connect to
3. web conferencing
the conference either by telephone or using your computer's speakers
and microphone through a VoIP connection.
A webcam is a video camera that feeds or streams an image or video

in real time to or through a computer to a computer network, such as
the Internet. Webcams are typically small cameras that sit on a desk,
4. web cams attach to a user's monitor, or are built into the hardware. Webcams
can be used during a video chat session involving two or more people,
with conversations that include live audio and video.
12. Describe three advantages of face to face meetings and give an example of a workplace
situation where this type of meeting may be used.
 Understand the insider

 Develop transparency
For example: The virtual meetings plus e-mail provide more practicality, however, if we increase
the direct dealings with customers, we should positively do so. Everyday contact it’s good to stay
in touch easily with what's happening, but you do not get deeper engagement with physical
meetings.
13. Describe three advantages of meetings held by teleconference or web conferencing and
give an example of a workplace situation where this type of meeting may be used.
Teleconferencing between multiple participants at more than one location is a planned

communications tool many companies deploy in multiple locations as well as in dispersed
workforces. For example, a company with multiple federal government agencies and state offices
and discuss via teleconferences, share important information and hold other meetings or
conferences with workers.
14. Describe the use of webcams for meetings, including a brief description of how to use a
web cam.
A webcam is a video camera that feeds or streams an image or video in real time to or through
a computer to a computer network, such as the Internet. Webcams are typically small cameras
that sit on a desk, attach to a user's monitor, or are built into the hardware. Webcams can be
used during a video chat session involving two or more people, with conversations that include
live audio and video.
15. Explain the purpose of an agenda and identify five items that should be included in an
agenda.
Agenda is a document or a report that is distributed in advance to all future conference participants.
Its purpose is as follows:
 Notice of the meeting - If the agenda is sent to the attendees in advance, it will serve as a
meeting notice
 Project/Topic List - Agenda is simply a list of different topics to be discussed in the
meeting.
 Give priority to discussion meetings - The most important topic should first be on the
agenda.
 A brief description of participants - If agenda contains items that are not familiar with the
meeting participants, some brief information on the item must be added to the agenda item.
 Limit discussion - The agenda helps meeting chairpersons to make full use of time.
16. Explain the purpose of meeting minutes and list five items that should be included in
meeting minutes.
 Title
 Participants
 Action items
 Approved a few minutes ago
 Signature line
The list of minutes of the conference proceedings for this conference covers tasks that need to be
completed before the conference begins, during as well as after the conference, if you are recording
conference minutes.
17. Explain the difference between informal meeting minutes and formal meeting minutes.
Informal meeting minutes: In the informal meeting minutes. With this template, it is simple to
record the keynote speakers, discussion points, conclusions, result action items, owner and deadline
for each conference theme. Formal meeting minutes: People often use this word loosely. However,
the word minutes should only be used for formal meetings. Therefore, the presentation of a minute
will be presented in a structured manner, using the appropriate sentences furthermore formal
language.
18. Access the Corporations Act 2001 from the Internet and identify the information from
the Act that relates to notices of meetings. Now answer the following questions:
a. To whom must a notice of meeting be provided?

Members of staff
b. How must the notice of the meeting be provided? Indicate at least two ways.
Companies must usually give members a notice about the conference at least 20 days in advance.
Listed companies must be notified at least 25 days in advance. The company should consult its
charter regarding the service time regulations and pay attention to the ASIC guidance, which
provides leadership for calculating the time period of the meeting.
19. Explain how the ABS Labour Force Survey can be used by an organisation to assist in
workforce planning.
Every month the Australian Bureau of Statistics (ABS) publishes Labour Force estimates from data
collected in the Labour Force Survey. The estimates in Labour Force, Australia (cat. no. 6202.0)
provide a comprehensive picture of the labour market characteristics of the Australian population
aged 15 years and over who are:
 employed, underemployed, unemployed and not in the labour force; and also
 other important information, such as their sex, the hours they work, and the state and
territory they live in.
The monthly Labour Force release includes original, seasonally adjusted and trend estimates of
important headline labour market indicators. The detailed release and the quarterly release include
a range of products that assist in further understanding the state of the labour market, such as
whether patterns of work are changing.
20. Outline the purpose of the Labour Market Information Portal and give two examples of
information included in the Portal that can assist with workforce planning.
The Labour Market Information Portal brings together data and insights from a range of official
sources to increase your understanding of local labour markets.
 View a range of reports and publications produced by the department. For example, did you
know that 78% of employers who knowingly hired an ex-offender reported positive
outcomes?
 View popular content such as industry and occupation employment projections, the
monthly vacancy report, in-depth industry data, surveys of employer recruitment
experiences and reports from state labour economics offices.
21. Explain the purpose of the National Skill Needs List and how it can be used for
workforce planning.
The National Skills Needs List identifies occupations that are deemed to be in national skill
shortage. The National Skills Needs List is used to determine eligibility for a number of payments
available under the Australian Traineeships Incentives Programme. The aim of the Programme is to
increase the relevant national skills base in Australia by providing additional payments where
Australian Apprentices are working towards a Priority Occupation. The eligible Priority
Occupations are Aged Care, Child Care, Disability Care Workers and Enrolled Nurses.
22. Outline the key provisions of the Fair Work Act 2009.
The Fair Work Act is one of the key Commonwealth statutes governing the employment of mature
age workers. It provides for terms and conditions of employment and sets out the rights and
responsibilities of employees, employers and employee organisations in relation to that
employment. The Fair Work Act regulates ‘national system’ employers and employees.
Employment that is not covered under the national industrial relations system remains regulated by
the relevant state industrial relations systems. However, some entitlements under the Fair Work Act
extend to non-national system employees. The Act also creates a compliance and enforcement
regime and establishes several bodies to administer the Act, including Fair Work Australia (FWA)
and the FWO.
23. Outline the minimum entitlements of National Employment Standards that have to be
provided to all employees.
The National Employment Standards (NES) are 10 minimum terms and conditions of employment
that apply to national workplace relations system employees. Parts of the NES may also extend to
employees beyond the national workplace relations system. The NES are minimum standards that
cannot be overridden by the terms of enterprise agreements or awards.
The 10 NES relate to the following matters:
1. Maximum of 38 weekly hours of work – plus reasonable additional hours.
2. Requests for flexible working arrangements – in certain circumstances employees can request a
change in their working arrangements.
3. Parental leave and related entitlements – up to 12 months' unpaid leave for each employee, plus a
right to request an additional 12 months' unpaid leave, plus other forms of maternity, paternity and
adoptionrelated leave.
4. Annual leave
 4 weeks' paid leave per year
 plus an additional week for certain shift workers.
5. Personal/carer's leave (includes sick leave), compassionate leave and unpaid family and
domestic violence leave
 10 days' paid personal/carer's leave (includes sick leave)
 2 days' unpaid carer's leave as required

 2 days' compassionate leave (unpaid for casuals) as required
 5 days' unpaid family and domestic violence leave (in a 12 month period).
6. Community service leave – unpaid leave for voluntary emergency activities and up to 10 days of
paid leave for jury service (after 10 days is unpaid).
7. Long service leave – a transitional entitlement for employees as outlined in an applicable pre-
modernised award, pending the development of a uniform national long service leave standard.
8. Public holidays – a paid day off on each public holiday, except where reasonably requested to
work.
9. Notice of termination and redundancy pay
 up to 4 weeks' notice of termination (plus an extra week for employees over 45 years of age
who have been in the job for at least 2 years)
 up to 16 weeks' severance pay on redundancy, both based on length of service.
10. The Fair Work Information Statement is available from the Fair Work Ombudsman. Employers
must give this to all new employees. It contains information about:
 the NES
 modern awards
 agreement making
 freedom of association and workplace rights
 termination of employment
 individual flexibility arrangements
 right of entry
 transfer of business
 the role of the Fair Work Commission
 the role of the Fair Work Ombudsman
24. Explain the purpose of enterprise agreements.
Enterprise agreements and other registered agreements set out minimum employment conditions
and can apply to:
 one business
 a group of businesses, or
 an individual employee (but these types of agreements can’t be made anymore).
When a workplace has a registered agreement, the award doesn’t apply. However:
 the base pay rate in the registered agreement can’t be less than the base pay rate in the
award
 the National Employment Standards still apply
 any terms about outworkers in the award still apply
25. Explain the use of modern awards in workplaces.
Modern awards apply to all employees covered by the national workplace relations system.
Modern awards are industry or occupationbased, and apply to employers and employees who
perform work covered by the award.
26. Identify at least two examples of modern awards using the Fair Work Ombudsman
website. Write down the name of the award and the minimum wages under the award
and minimum working hours.
Banking,Finance and Insurance Award 2010

(a) A full-time adult employee must be paid a minimum rate for their classification as set out in
the table below:
Level Minimum annual $ Minimum weekly salary rate

Level 1 40,955 787.60
Level 2 44,850 862.50
Level 3 47,372 911.00
Level 4 49,748 956.70
Level 5 51,766 995.50
Level 6 57,980 1115.00
Where the law permits junior employees to perform work in the banking, finance and
insurance industry, the junior employee will be entitled to the percentage of the applicable
adult weekly wage (in the case of part-time or casual employees the hourly rate) for their
classification as set out in the table below:
Age Percentage of adult rate %

16 years or less 50
At 17 years 60
At 18 years 70
At 19 years 80
At 20 years 90
An employee required to be available by roster for stand-by to perform work outside their
ordinary working hours must be paid a stand-by payment at the following rate:
Days Percentage per day of the standard rate %

Monday to Friday 2.12
Saturday, Sundays and public holidays 4.33
Business Equipment Award 2010

The classifications and minimum rates for an adult employee other than trainees in clause
15 and employees receiving a supported wage clause 20.3 are set out in the following
tables.
From the following dates the employer must pay no less than the minimum wage for the
classification in this award minus the specified proportion of the transitional amount:
27. Outline the role of trade unions in the Australian work relations system and indicate
whether employees are required to join a union.
Unions play an important role in the workplace.
Some of the key roles include being able to resolve workplace issues by being a voice for
employees and acting as a bargaining representative during bargaining negotiations.
Other key features of unions include:
 Working with management to help resolve workplace issues
 Being an advocate for employees
 Ensuring employers are meeting their minimum obligations
 Looking into suspected breaches of:
o Workplace laws
o Discrimination laws
o Workplace safety laws.
28. Outline the role of the Fair Work Commission in Australia’s national workplace
relations system.
The Fair Work Commission is Australia’s national workplace relations tribunal. Its role is to assist
employees and employers to maintain fair and productive workplaces. The Commission is an
independent body that operates under the Fair Work Act 2009. Some of its roles include:
 setting minimum wages
 creating and changing modern awards
 approving enterprise agreements, and
 acting as the independent umpire in disputes, including unfair dismissal claims.
29. List two sources of expert advice that could be used when seeking industrial relations
advice. Include the name of the organization and the services they provide.
 NSW Government - https://www.industrialrelations.nsw.gov.au/

 Workplace relations specialists - https://workplacerelationsspecialists.com.au/
30. Describe the purpose of the labour force participation rate and how it can assist in
analysing the labour force.
The labor force participation rate measures an economy's active labor force and is the sum of all
employed workers divided by the working age population. It refers to the number of people who
are either employed or are actively looking for work. During an economic recession, many workers
often get discouraged and stop looking for employment, resulting in a decrease in the participation
rate. The number of people who are no longer actively searching for work would not be included in
the participation rate.
31. Describe the purpose of the employment to population rate and how it can assist in
analysing the labour force.
The employment-to-population ratio is a macroeconomic statistic that indicates the ratio of the
civilian labour force currently employed to the total working-age population of a region,
municipality, or country. It is calculated by dividing the number of people employed by the total
number of people of working age, and is used as a metric of labour and unemployment. For
example, if 50 million people are employed in an area with 75 million people of working age, the
employmentto-population ratio is 66.7 percent.
32. Outline two commonly used forecasting models that can assist with identifying future
workforce needs.
Trend Analysis
Trend analysis is more appropriate for an existing business because it requires historical staffing
data to make future staffing predictions. This creates a relationship between past and future staffing
needs by linking the two using a performance or financial metric called an operational index.
Ratio Analysis
A new business, or one having less than five years of historical staffing data, often uses a ratio
analysis forecasting technique. Ratio analysis uses elements called causal factors that can be linked
to and help predict future staffing needs. A business might identify production or sales volume as a
causal factor and estimate, for example, that it needs one customer service representative for every
five clients or one production line worker for every 5,000 widgets. If projections determine the
business will handle 500 clients or produce 500,000 widgets over the coming year, forecasting sets
demand at 100 employees for each.
Assessment Task 1 Checklist
Student’s name:
Did the student provide a sufficient Satisfactory

and clear answer that addresses the performance Comments
suggested answer for the following? Yes No
Question 1 a
Question 1 b
Question 1 c
Question 1 d
Question 2
Question 3
Question 4
Question 5
Question 6
Question 7
Question 8 a
Question 8 b
Question 8 c
Question 9
Question 10 a
Question 10 b
Question 10 c
Question 10 d
Question 10 e
Question 10 f
Question 10 g
Question 11
Question 12
Question 13
Question 14
Question 15
Question 16
Question 17
Question 18 a
Question 18 b
Question 19
Student’s name:
Did the student provide a sufficient Satisfactory

and clear answer that addresses the performance Comments
suggested answer for the following? Yes No
Question 20
Question 21
Question 22
Question 23
Question 24
Question 25
Question 26
Question 27
Question 28
Question 29
Question 30
Question 31
Question 32
Task Outcome: Satisfactory  Not Satisfactory 
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Student Assessment Tasks

BSBADM502 Manage meetings

BSBHRM513 Manage workforce planning

Assessment Task 1 Instructions

Provide answers to all of the questions below:

1. Provide an explanation of each of the following meeting terminology:

2. Outline a meeting structure for a formal meeting.

3. Outline a meeting structure for an informal meeting.

Date/ Time/ Location:

Time-What time the meeting will be at

Agenda-What will be discussed at the meeting

5. Outline two responsibilities of a Chairperson prior to a meeting.

6. Outline three important aspects of a Chairperson’s job during a meeting.

Controlling the entire meeting as a key responsibility as the chairperson

8. In relation group dynamics answer the following questions:

• Accept the ruler's comments without concessions.

11. Describe two ways of conducting meetings.

Options For Meetings Explanation

Face to face meetings are the meetings in which all the

2. teleconferencing A teleconference is a telephone meeting among two or more

Options For Meetings Explanation

Web Conferencing is an online service by which you can hold live

A webcam is a video camera that feeds or streams an image or video

 Understand the insider

Teleconferencing between multiple participants at more than one location is a planned

a. To whom must a notice of meeting be provided?

 2 days' unpaid carer's leave as required

24. Explain the purpose of enterprise agreements.

25. Explain the use of modern awards in workplaces.

Banking,Finance and Insurance Award 2010

Level Minimum annual $ Minimum weekly salary rate

Age Percentage of adult rate %

Days Percentage per day of the standard rate %

Business Equipment Award 2010

Unions play an important role in the workplace.

 NSW Government - https://www.industrialrelations.nsw.gov.au/

Assessment Task 1 Checklist

Did the student provide a sufficient Satisfactory

Did the student provide a sufficient Satisfactory

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