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Toji Oommen Resume

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TOJI OOMMEN

Dubai, UAE I +971547425082 I tojimen@yahoo.co.in I https://www.linkedin.com/in/tojioommen/

SUMMARY
Forward-thinking HR Generalist, highly effective at adapting to evolving market plans and needs associated with company
expansion. Certified Human Resource Professional (CHRP) accredited by the American Certification Institute. Passionate
about optimizing staff performance, allocation, motivation, and cost-efficiency. Dedicated and driven with a history of
success in establishing top-performing global HR platforms. A creative and innovative leader with first-class business
planning and management skills, combined with cultural sensitivity have underpinned successes within domestic and
overseas environments. Looking forward to joining a company that values culture and people, where I can bring my full
potential and work towards excellence.

SKILLS
 Talent management  MS Office
 Employee relations  Problem Resolution
 Recruitment  Business Operations
 Organizational Development  Team Management
 Candidate Sourcing  Operational Improvement
 Process Improvement  Relationship Development
 Team Building  Training and development
 Business Development and Planning  Database Management

EMPLOYMENT HISTORY
Artemirate FZE (Dubai, UAE) Oct 2019 – Present
Sales Operations Manager
Artemirate is a luxurious tableware store based in the UAE. An online destination that reinvents how people discover &
shop's high-end tableware & its customization using the world's finest porcelain products gives shopping truly effort-free.
• Building market position by locating, developing, defining business relationships.
• Identifying trendsetter ideas by researching industry and related events, publications, and announcements.
• Tracking individual contributors and their accomplishments.
• Liaised with customers, management and sales team to better understand customer needs
• Coordinated staff sales meetings to discuss developmental strategy, best practices, and process improvements.


Danlesco Gulf LLC (Dubai, UAE) Oct 2017 – Oct 2019


Business Development Executive – Packaging, Inspection, Marking and Coding Solutions
Worked with leading European manufacturers and established relations in providing solutions for
1. Packaging – NHM Ltd, Ukraine 2. Inspection & Safety - (Loma, UK) 3. Marking and Coding - (Zanasi, Italy)
4. Bakery Equipment - (Mondial Forni, Italy)
• Monitored and evaluated industry trends and customer drivers.
• Managed the proposal response process, including detailed RFP requirements.
• Identified investment opportunities, threats, and challenges to accurately forecast the company budget.
• Participated in industry organization and trade shows to gather competitive and industry intelligence.
• Delivered campaigns to solidify new client opportunities and generate new business.
• Developed short-term and long-term sales objectives and strategic plans to meet market needs.
• Completed and submitted monthly and yearly sales reports supporting executive decision making.
• Created strategic and tactical sales initiatives for forward planning to meet key objectives

• Maintained long-term value for the organization from customers, markets, and relationships.
National Cement Factory (Abu Dhabi, UAE) Oct 2016 – Oct 2017
Business Development Executive – Projects
• Strategized and implemented successful approaches to revitalize underperforming product lines
• Penetrated targeted accounts to generate sales from within client base.
• Executed calling campaigns targeting direct end-user prospective accounts.
• Conducted cold calls to prospect external lead sources and advance the sales process.
• Pursued all website inquiries in specific territories to increase the potential customer base.
• Led sales forecasting, market trend evaluation, and segment strategies.
• Developed new business opportunities by effectively communicating product lines to leading MNC’s
• Performed research to uncover potential target areas, markets, and industries.


RAK Ceramics, Ras Al Khaimah, UAE May 2013 – Oct 2016


Senior Sales Executive
• Analyzed market trends in consumer industries to implement appropriate marketing and sales methods.
• Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
• Outperformed revenue targets by effectively applying and sales techniques.
• Utilized effective marketing techniques to increase brand recognition.
• Recognized and resolved compound problems that effected upper-level management and business initiatives.
• Employed effective problem-solving techniques, increasing client satisfaction ratings.


Lebara Mobiles, London. UAE. May 2010 – Dec 2013


Sales Executive
• Created new business through community involvement & active public relations programs.
• Developed and shared best practices inside the company.
• Identified inefficiencies and recommended improvements.
• Assigned daily employee tasks and monitored activity and completion.
• Prepared detailed reports on updates to project specifications, progress, identify conflicts, and team activities.
• Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals
• Tracked receipts, employee hours and inventory movements.
• Worked with team members to improve performance and implement training updates.

EDUCATION
MSc. International Business Management – University of East London, London, U.K. 2008-2010
Bachelors in Commerce – M.G University, Kerala, India. 2005-2008

CERTIFICATIONS
• CHRP – Certified Human Resource Professional, ACI – American Certification Institute, USA
• Six Sigma – Green Belt, Black Belt – PMI – Project Management Institute
• Leadership Development Program – Leadership Trust, UK
• WES – World Education Services, Canada- Verified International Education Certificates
• Tally – Accounting Software

ADDITIONAL INFORMATION
Other Interests
Traveling I Singing I Piano I Driving
Languages
English I Hindi I Malayalam I Punjabi I Tamil

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