Module 1 Introduction To Project Management
Module 1 Introduction To Project Management
> The plan must adjust to the triple constraint, or project management triangle, which refers to
the time, cost and scope limitations that apply to every project. This concept is a cornerstone of
project management, and therefore managers must pay special attention to the schedule,
budget, and work breakdown structure during the planning phase.
>Projects are often planned, scheduled, executed and tracked with the help of project
management software. This vital tool keeps projects on track and teams productive.
PROJECT
THE MANAGEMENT
DEFINITION MODULE 1
OF A PROJECT
1
INTRODUCTION
A project is work that has a specific objective (or deliverable) that is to be completed within a set
timeline, and upon completion, a product or service is created. Projects are unique in that they
end, unlike other business functions that repeat or continue regularly.
The project life cycle is made up of five stages: initiation, planning, execution, monitoring and
control and closure. Depending on the industry, objectives and stakeholder requirements,
different types of project management methodologies will be employed to manage these five
stages and achieve a successful outcome.
A project is temporary in that it has a defined beginning and end in time, and therefore defined
scope and resources.
A project is temporary in that it has a defined beginning and end in time, and therefore defined
scope and resources.
And a project is unique in that it is not a routine operation, but a specific set of operations
designed to accomplish a singular goal. So a project team often includes people who don’t
usually work together – sometimes from different organizations and across multiple
geographies.
The development of software for an improved business process, the construction of a building
or bridge, the relief effort after a natural disaster, the expansion of sales into a new geographic
market — all are projects.
Time, cost and quality are the building blocks of every project.
Time: scheduling is a collection of techniques used to develop and present schedules that show
when work will be performed.
Quality: how will fitness for purpose of the deliverables and management processes be
assured?
Time
Project managers must estimate the time required to complete a project by using tools such
as PERT charts or the critical path method. This must be done during the initiation and planning
phases of the project life cycle to develop a schedule that covers the duration of all the
activities. Once the execution phase begins, the status of the project must be monitored to
make changes to the schedule baseline.
Scope
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INTRODUCTION
The scope refers to all the work necessary to complete a project and it must be identified during
the planning stage by using a work breakdown structure. If the scope is not properly defined
early in the project, it can expand during the execution phase due to unplanned activities. This is
known as scope creep, and might cause projects to fail.
Cost
There are many costs associated with a project. Project managers are responsible for
estimating, budgeting and controlling costs so that the project can be completed within the
approved budget.
You can see how important the triple constraint is to any project. The three points of this triangle
are always influencing one another. If you suffer a setback in time, then you’re going to have to
adjust either scope or cost. The same being true for the other points.
The success of any project rests on these three pillars, but there are also other internal and
external factors that might affect a project.
Waterfall project management is easily one of the oldest methods, but still used by many
development teams. This style involves working in waves, with each step being heavily
dependent on the one before it.
While waterfall style is much slower than its counterparts, it can be useful for those looking to
have a lot of structure or predictability. Unfortunately, it can result in numerous hangups,
especially if bugs are detected during a later step in the process and previous steps must be
revisited.
Agile is a faster and more versatile solution to the dated waterfall model. Agile isn't a precise
project management methodology, but a mindset or ethos that is applied to other versions of
project management. It involves working in smaller chunks, or sprints, that allow projects to
pivot when needed.
Scrum is the epitome of agile. It's fast, very small in scope, and able to turn on a dime. Scrum is
all about using sprints to accomplish projects in small pieces, often based on a one-month
timetable. Scrum is great for smaller teams that are looking to iterate quickly.
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INTRODUCTION
4. Kanban Project Management
Kanban is another variant of agile project management. Unlike Scrum, which is focused on
time-based pieces, Kanban is all about organization. To accomplish this, Kanban looks primarily
at the number of tasks that go into any process and how they can be streamlined, reduced, and
so on. This is an especially great model for those with a factory-like output that doesn't vary.
Lean management is similar to Kanban in that it's all about process, but it has an even higher
emphasis on trimming the fat. Lean is all about focusing on a customer-first mindset and how
processes can be stripped away to deliver the best, most affordable, timely experience for
customers.
The Six Sigma method focuses on improving the quality of a project's output. This is especially
helpful if you've undergone a lean management style and found the end result less than
satisfactory, as Six Sigma emphasizes creating a better end result for the customer. This
method can be tacked onto other management styles, and is a great way to refine.
1. Agile
Agile is often used in software projects but it’s becoming more common on other types of
projects, like marketing. It involves iterative working in short bursts called “sprints.” The work is
time-boxed and the team gets as much done as they realistically can before moving to the next
set of requirements.
The Agile principles have been used to develop methods like scrum, extreme programming,
crystal, among others.
Good for: projects where you want to incorporate quick wins and build iteratively.
Avoid when: you work in a traditional environment and the change to agile methods hasn’t yet
been completed or even understood.
2. Scrum
PROJECT MANAGEMENT MODULE 1
Scrum is a short “sprint” approach to managing projects. It’s ideal for teams of no more than 10 4
INTRODUCTION
people, and often is wedded to two-week cycles with short daily meetings, known as daily scrum
meetings. It’s led by what is called a Scrum master. Scrum works within an agile framework and
it consists of time boxes, collaborative team interactions, a product backlog, and feedback
cycles.
When to Use It: Like agile, scrum has been used predominantly in software development, but
proponents note it is applicable across any industry or business, including retail logistics, event
planning or any project that requires some flexibility. It does require strict scrum roles however.
3. Waterfall
The waterfall model is a linear approach to delivering work. You come up with the stakeholders’
requirements, put the design together, build the solution, test and implement it and then move it
into a maintenance stage.
Good for: projects where the requirements are clear or little change is expected along the way.
Avoid when: you don’t really know how you are going to get to the end result and the
requirements aren’t clear.
4. Lean
Good for: process improvement projects and critical initiatives that need focus.
Avoid when: we’re not sure! Every piece of work can benefit from trying to make the processes
involved as simple and easy to use as possible.
5. Kanban
Kanban is visual approach to project management. The name is literally billboard in Japanese. It
helps manage workflow by placing tasks on a Kanban board where workflow and progress is
clear to all participants. Kanban helps improve inefficiencies, and has been used to schedule
lean manufacturing in Agile projects.
With the dawn of visual planning boards in software in our era, like Trello, there are now new
uses for Kanban tools and Kanban methods. Agile teams use Kanban boards for story-boarding
user stories and for backlog planning in software development.
6. Six Sigma
Introduced by engineers working at Motorola in the mid-1980s, Six Sigma works to improve
quality by identifying what is not working in the project. It applies quality management, including
PROJECT MANAGEMENT MODULE 1
empirical statistics, and employs personnel who are experts in these disciplines. There is also a 5
INTRODUCTION
Lean Six Sigma that adds lean methodology to eliminate waste.
As a doctrine, it says that continued efforts to achieve results that are stable and expected are
most important to success. Processes can be defined and improved. It takes the whole
organization, from the top down, to sustain quality in a project.
When to Use It: This methodology works best in larger organizations. Even companies with a
few hundred employees are likely too small to take advantage of its benefits. It requires a
certification to practice. Learn about six sigma certification here.
When to Use It: CPM works better with smaller or mid-sized projects. The larger the project, the
more difficult it can be to take all the data you need to diagram and make sense of it without
software.
First introduced in 1997, in the book “Critical Path” by Eliyahu M. Goldratt, it has been credited
with making projects anywhere from 10-50% faster and/or cheaper.
When to Use It: Can be applied to both large and small companies, and for projects that include
industries such as construction, software development and tech research and development.
A project manager, with the help of their team, is charged with multiple responsibilities that span
the five project phases of a project life cycle (initiating, planning, executing, monitoring and
closing) below.
The project management phases intersect with 10 knowledge areas. The knowledge areas
include integration, scope, time, cost, quality, human resources, communication, risk
procurement and stakeholder management.
A. Initiating phase
B. Planning Phase
C. Executing
1. Integration management: Directing and managing all work for the project
2. Quality management: Performing all aspects of managing quality
3. Human resource management: Selecting, developing, and managing the project team
4. Communications management: Managing all aspects of communications
5. Procurement management: Take action on securing necessary procurements
6. Stakeholder management: Managing all stakeholder expectations
1. Integration management: Monitoring and controlling the project work and managing any
necessary changes
E. Closing
However, most project managers share common roles and responsibilities. Some of the more
traditional duties of a project manager include the following:
Project Initiation
This is the starting phase of your project when you must prove the project has value and is
feasible. This stage includes creating a business case, to justify the need for the project, and a
This stage of the project culminates in a project kickoff meeting, where you bring together the
team, stakeholders and other relevant parties to lay out the project goals, schedule, processes
and the chain of communication.
Project Planning
The second stage is project planning, which occurs after the project has been approved. The
deliverable of this phase is the project plan, which will be the guide for the execution and control
phases. The project plan must include every component associated with the execution of the
project including the costs, risks, resources and timelines.
During this phase, the work required to complete the project, which is known as the project
scope, is defined using a work breakdown structure (WBS). The WBS divides the project into
activities, milestones and deliverables. This allows project managers to create schedules and
assign tasks to their team members.
Project managers often visualize their project plan using a Gantt chart, which represents the
order of tasks and how they are interdependent. This gives you a roadmap for the work until the
project reaches its conclusion.
Project Execution
The third stage is project execution, which is where the majority of the work happens. This is the
phase where you complete the project activities and milestones to produce the deliverables to
the client’s or stakeholder’s satisfaction by following the plan created in the previous stage.
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INTRODUCTION
Along the way, the project manager will reallocate resources as needed to keep the team
working. They will also work to identify and mitigate risks, deal with problems and incorporate
any changes.
The biggest issues in a project are typically related to three things—time, cost and scope, which
collectively are referred to as the triple constraint. The main goal of this phase is to set firm
controls on the project to ensure that those areas don’t go off track.
Project Closure
The fifth stage is project closure, in which the final deliverables are presented to the client or
stakeholder. Once approved, resources are released, documentation is completed and
everything is signed off on. At this point the project manager and team can conduct a post-
mortem to evaluate the lessons learned from the project and learn from the experience.
Today, there are a wide range of project management tools, both online and mobile, available to
help you manage your projects.
Gantt Chart
The online version has come a long way from Lego pieces on a peg board. Today’s Gantt
charts are interactive and collaborative. But they retain their basic structure, which is a
spreadsheet to the left and a timeline to the right. Tasks are listed to the left and populate the
timeline, with a status bar stretching from the start date to the end date. They are used to plan
and schedule projects.
But there is much more that a Gantt chart can do, such as the online Gantt chart maker from
ProjectManager.com, which allows you to set milestones, assign and link dependent tasks, so
that if one task’s date changes, all downstream tasks will adjust as well. Editing is easily done
by dragging and dropping.
Dashboard
A project dashboard can be easy or complex to make. Essentially a dashboard is a compilation
of project data points such as budget, task status, team workload and overall plan status. It
provides a high-level view of the project and its progress as mapped by several metrics.
Task List
Project management tools are used to manage tasks, to assign and track them over the course
of the project to make sure they’re meeting the demands of the project schedule. A good task
management tool will give MODULE
PROJECT MANAGEMENT teams more
1 control over their tasks and managers more
transparency into the process. 10
INTRODUCTION
Kanban is made up of a board with columns that represent the production cycle and cards
under those columns that represent the tasks. Cards are then moved from column to column as
the work is scheduled, executed and completed. Kanban provides transparency and keeps
teams focused on the work at hand.
Therefore, you need a tool that keeps track of these resources, how much they cost and when
you’ll need them in the project, and then coordinate all that to work with your plan.
Collaboration Tools
Collaboration is simply working together for greater efficiency and productivity. It can be hard
enough when everyone is in the same room, let alone in different time zones.
Whether your team has a lot of remote workers or external clients, or is mostly in-house, using
collaboration tools can drastically cut down on email time and helps keep vital project
communication with the project. This can be especially helpful when doing project post-mortems
or when simply searching for essential project files and conversations on a larger project.
Project Sponsor
This is the person accountable for the outcome. They are often the senior manager who has
come up with the idea for the project and their team will get the benefit. For example, the sales
director would sponsor a project to introduce a new online sales tool.
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INTRODUCTION
Ultimately, they represent the customer of the project. Depending on the organization, there can
be different levels of project sponsors, such as an executive project sponsor.
Project Manager
This is the person responsible for leading the team and organizing the work. In more formal,
structured organizations and on larger, more complex projects, the project manager is usually a
certified project management professional (PMP) by the PMI.
In more informal organizations, the project manager does not require certification. Project
managers are responsible for all the different project management processes that take place
throughout the project life cycle, such as risk management, task management, resource
management, among others. In simple terms, they supervise the planning, execution,
monitoring, and closure of the project.
Supplier
Someone is doing the work, and that might be an internal supplier such as a development team
or an external contractor. The supplier is represented on the project team by their main point of
contact who might be their technical expert, an account manager or a project manager.
Team Member
They are tasked with completing the deliverables and working with the user to figure out what
their business needs are and how to meet them. Often they are tasked with documenting the
process, as well.
Stakeholder
This is a person or a group who has a vested interest or “stake” in the project. It might be an
internal group or agency within an organization or it might be the public at large for a public
works project.
The project manager usually works to communicate the project to the stakeholders throughout
the lifecycle of the project and seeks feedback on project deliverables and performance while
managing their expectations, as well.
Clients
This is a group or a person for whom the project or a key component of the project is delivered.
Each of the project management processes has a specific purpose through the project life cycle
and when done right, they guarantee the successful completion of projects.
Task Management
This process begins with careful planning. Once you’ve constructed your work breakdown
structure, you’ll be able to know every task needed to complete your project. Then you can
assign these tasks to your team members. It is important to understand the task dependencies
so that you know the order in which they need to be completed.
Resource Management
Consists in effectively identifying, acquiring and allocating resources such as people, capital,
equipment and materials to complete tasks and produce deliverables. Once you have defined
the project scope you’ll be able to determine the resources that will be needed for each activity.
As the project progresses, the use of resources must be controlled.
Schedule Management
Risk Management
The risk management process helps you identify what might happen to throw your project off
track and then define a response so you’ve got contingency plans in place.
This is usually done on larger projects, rather than smaller. Although even for small teams, a
short sync up with the team to help identify potential problems in the plan would be useful to
guard against the unexpected and have plans of action in case it does. There are several types
of risks, but the most important are those that affect the triple constraint.
Quality Management
During the initiation phase, the stakeholders express their quality requirements for the project
deliverables. Based on that, project managers develop a quality policy which defines the quality
control procedures that will guarantee quality assurance.
Stakeholder Management
Stakeholders are the soul of a project. By understanding their needs and frequently
communicating with them throughout the project life cycle, you’ll be able to meet their
requirements.
Cost Management
This process is applied to every stage of the project life cycle. It involves cost estimation,
PROJECT budgets
establishing MANAGEMENT
and costMODULE 1
control. Simply put, you begin by estimating the cost associated 16
INTRODUCTION
with each task, and then you create a budget that will cover those expenses. Once the
execution phase begins you have to monitor the cost of the project as it progresses.
Issue Management
An risk is a problem that has affected the project. Issue management is how you deal with
problems when they turn up on your project and it’s worth working out what this is going to look
like for you because something is bound to go wrong.
The process will cover who needs to be notified, how you make decisions about what to do
next, and who has the authority to take action.
Change Management
Every project has changes. Sometimes that’s because the objective wasn’t defined particularly
well at the outset. Or because the business strategy has changed and the project needs to be
updated accordingly. You must create a change management plan, which will include your
project’s change management procedures and forms.
Procurement Management
Many projects involve working with suppliers and there is normally a process around how you
engage and contract with them so that everyone knows what to expect and what you are getting
for your money.
Pro Tip: If you do nothing else on your project, make sure you develop a communication plan
and actually communicate! This is the fastest and most efficient way to stay on top of your
project performance.
These are the most common processes, but you can also create in-house bespoke processes
to help you deal with the quirks of your organization. The key thing is to make sure you aren’t
starting from scratch every time, and that you are introducing standardization into how you
manage projects as much as possible.