Pega Admin 1

Objective:
To lead a challenging career in software development

where there is a personal growth and development, and to be in
a responsible position where I can noticeably contribute to an
organization’s growth and success , whereby my skills and
knowledge can be put in the best.
Professional Summary:
 Having 5+ years of professional experience in software

development using Java, PEGA PRPC.
 Having 4+ years of experience in developing and
administration applications using PEGA PRPC 6.1, 7.1 and
7.3.1.
 Having experience in Jenkins and Pega7.3.1 API to
automate build and deploy process
 Experience in FSIF,SDA,SDI,CPM, KYC (Know your Customer),
CoB (Client on-Boarding) frameworks.
 Extensive knowledge in build and deploy process using
Jenkins/fusions.
 Good exposer in WebSphere and WebLogic (11g & 12c)
application servers.
 Involved in production, testing deployments through
deploy scripts and rule only push.
 Good exposure on Banking, Insurance and Health care
domains.
 Ability to work in teams or independently as required.
 Good at interpersonal and communication skills
 Motivated and focused independently with strong problem
solving and analytical skills.
 Working knowledge in UNIX box.
 Experience in Splunk tool to verify logs
 Experience in configuring SMA, Lucene Search and temp
folders in PRPC
 Involved in Pega7 migration, issues and raised more SR to
Pegasystems to get HF for issues.
 Extensive knowledge in writing SQL queries.
 Good exposer in Agile/Scrum methodologies.
Project Worked on:
Project-1
Client: XYZ
Role Played: PEGA Administrator
Roles & Responsibilities:

 Migration of the existing application from Pega 5.5 to
Pega 7.
 Worked on Integration services.
 Attending client calls and defining business rules and
methods.
 Working with Test team on defining scope of a release.
 Handling critical situations to control the business by
reducing the threshold time.
 Collaborated with clients and multiple teams to
troubleshoot and resolve system issues.
 Led all assigned projects to completion ensuring timely
delivery, meeting of budgetary targets and business
goals.
 Provided technical leadership to application teams on
multiple applications.
 Assisted in PRPC applications ruleset Migration from
PegaRULES 5.5 to PegaRULES 7.1 and PegaRULES 7.2 for 15
PEGA applications.
 Supported process development and team maintenance
activities, and development and implementation of system
updates.
 Assisted in designing and screening applications, and
conducting system performance analysis.
 Worked with clients on AUDIT processes and provided
accurate analysis of reports.
 Provided technical support to integrate Hot Fixes, JDBC
connection creation.
 Monitoring and maintenance of Development, Test and
Production Servers.
 Worked on Application Security Management on providing
access to users on different Pega Applications.
 Performed log analysis to troubleshoot issues in
applications.
 Advising customers on the procedures to implement new
changes to different applications.
 Designated SME for application(s) within a
tower/portfolio.
 Monitor Queues and work on Tickets, Analyze and resolve
the incident.
 Drive problem management, which includes updating known
error database (KEDB).
 We as three members team of Pega-Admin, support 17 PRPC
applications globally at Baxter Healthcare Inc
Role Played: System Administrator
Have experiences on Linux/Unix server Administrative tasks.
Roles & Responsibilities:
 Server Maintenance tasks like monitoring servers, regular
disk space check and clean them when required.
 Restarting services using shell scripting and Clean
server cache.
 Log analysis for various application instances.
 Rolling out logs as required.
 Password change on the configuration folder.
 Building Pega/webapplication instances on the server.
 Automating the shell script to be running using crontab
wherever required.
Project-2
Client : xyz
Title: xyz
Description:
xyz bank has undertaken an initiative geared toward

redesigning its Client Lifecycle protocol for the
Investment Banking Division. The goal of this initiative is
to strengthen the client management process by leveraging
more streamlined and effective set of tools.
The initiative will:
 Automating processes, reduce complexity, improve controls

and standardize data
 Leading to reduced costs, improved client and colleague

experience, and revenue
 Strengthening our ability to achieve all new regulatory

requirements and deploy
 Cleaning, standardizing and centralizing client data

across disparate systems
Responsibilities:
 Attending daily scrum calls and reporting status.

 Involved in HLD and LLDs.
 Worked with the line of business to evolve existing
production process to comply with new government and
corporate regulations.
 Worked in the Design and Development of Data Model,
Process Flow, Activities, and UI Properties.
 Wrote SLAs and Activities to show the assignment on the
exception case to resolve the case.
 Involved in Bug Fixing Activities with Lead and System
Architects for Harness, Declare Expressions and When
Rules.
 Implementation of Decision tables, Decision Maps and
Declarative Expressions.
 Developed SOAP service to provide service to external
systems.
 Developed connect SQL and email listeners.
 Developed Pega Detailed and Overall Summary Reports.
 Build User interface such as Portal, Harness and Gadgets
for the following Reports.
 Performed peer code reviews and followed Pega Guardrails.
 Involved extensively on the migration and deployment of
the application rules from Dev to QA, UAT and Production
environments.
 Interaction with Business Analysts to understand the
business needs and requirements
 Worked on creating Data table and SQL tables.
 Involved in Agents and SLAs.
 Involved in creating design documents.
Project-3
Client : xyz
Project: xyz
Description: Client has embarked on a Claim Transformation

Initiative. This initiative intends to establish a Global
Claims Platform which can be continuously enhanced to handle
new Lines of Business and Geographies in turn resulting in
consistent claim handling across all lines of businesses and
geographies, improved customer experience and improved
operational efficiency.
Responsibilities:
 Involved in entire SDLC phases of the project.

 Used CPM framework in customer process model.
 Implementation of PRPC components like Decision tables,
Decision Maps, Declarative expressions, Constraints and
Indexes etc.
 Created Declarative rules, flows, action flows,
validation rules.
 Used RDB Method to created Database Connection and
Created Web services using Connect SQL.
 Modified out of box reports and created new reports using
List view and Summary view rules
 Created activities depend on business rules.
 Involved in defect fix.

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Objective:

To lead a challenging career in software development

 Having 5+ years of professional experience in software

Project Worked on:

Roles & Responsibilities:

xyz bank has undertaken an initiative geared toward

 Automating processes, reduce complexity, improve controls

 Leading to reduced costs, improved client and colleague

 Strengthening our ability to achieve all new regulatory

 Cleaning, standardizing and centralizing client data

 Attending daily scrum calls and reporting status.

Description: Client has embarked on a Claim Transformation

 Involved in entire SDLC phases of the project.

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