Manners First: Top 20 Must-Have Manners, and How To Actually Teach Each One
Manners First: Top 20 Must-Have Manners, and How To Actually Teach Each One
Manners First: Top 20 Must-Have Manners, and How To Actually Teach Each One
Daychild
Manners First
Table of Contents
Page
8 Supplementary Materials:
-Full-Body Attention Worksheet
-The Gates Worksheet
-Multiplier Rule Worksheet
-Divider Rule Worksheet
All rights reserved. This book may not be reproduced in whole or in part without written permission from the author,
except a reviewer who may quote a brief passage in a review, nor may any part of this book be reproduced or stored in
a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or other,
without written permission from the author. | Cara Day | 619.991.1970 | caraday@daychild.org |
Daychild
Manners First
You do not want to skip out on direct manners instruction and reinforcement, any more than you
would neglect teaching your children why and how they should brush their teeth or give up on
requiring them to do it. Here are the top 20 basic manners your child needs to know in order to get
not only the first invitation, but the repeat invitation in every area of life.
1. Eye-contact: Maintaining a natural eye contact when engaged in conversation is number one on
this list. We give our energy to other people first and foremost through our eyes. An inability or
unwillingness to do this weakens relationships and reduces one’s opportunities in life.
Also, teach your children to say only “Thank you,” when they receive
a compliment. If someone says, “You are good at riding your bike,”
you do not want your child to diminish the compliment by saying,
“My brother is better,” “I crash all the time,” or “I’m not very good.” It’s
a polite habit and an indicator of self-respect to simply say, “Thank
you” without any qualifiers or disagreement. It’s a healthy habit to be
able to sit in the good feeling of receiving a genuine compliment.
When a child learns to do this, he is also more likely to give genuine compliments himself. Teach this
by giving your child descriptive compliments and helping him to only say, “Thank you” in response.
You can say, “You’re welcome,” after he says “Thank you.” Descriptive compliments are non-cliche,
detailed descriptions of what you see, such as “Your hair looks so pretty with the light coming
through it.” or “You used a lot of color in that drawing. I love the things you come up with.” or “You
have a beautiful singing voice.”
3. Respect privacy: Placing appropriate boundaries on others and honoring the boundaries placed by
others are two consistent behaviors of successful people. Teach children from a young age to not go
into a room with a closed door without knocking, to not listen to a private conversation, and to not
read things that are private and not meant for them. Teach this by talking out loud about the
boundaries you honor, right at the moment you are honoring them.
Say, “I’m going to knock on this door before we go in since it’s closed.” or “I can tell they are using
quiet voices, which means they want their conversation to be private, so we can go over here for a
minute until they finish.” or “Even though that envelope is open, it’s not
addressed to you or me, so we are not going to look in it.” or “Please
bring me my purse, but do not open it. I will get xyz out for you. You may
not go into my purse or someone else’s purse without asking first.” or
“Your cousin is too big for your bike. I’m going to ask him to get off of it
so it doesn’t break.”
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4. Using appropriate voice volume: Children can learn from a young age about three voice volumes,
"whisper,” "indoor," and "outdoor." By age six, they should be adept at using the appropriate voice
depending on the situation. To teach this, first give your children direct instruction on the three
volumes. Practice them together. This is super fun to get silly with while gaining an understanding of
the importance of voice volume.
Then, wait for a time when your child is using an inappropriate volume for the situation. Ask her an
empowering question, such as, “Which voice do you think would work best right now?” Chat
through the possible outcomes if she does not offer up the correct volume. Whenever possible, let
her do the thinking so she can have buy-in on the learning of basic manners.
Another way to teach this is to notice when other people are not using a polite volume. If you are in a
public place and the person next to you starts talking loudly into their cell phone, you can say to your
child, “Her voice is very loud. She must not realize how loud she is right now. Remember to always
walk away from others when you take a phone call or to wait and call someone back when you can
do so privately.” Be kind in your words and actions toward others, but use their misbehavior as
teachable moments for your own little padawan.
5. Introductions: Being able to make eye contact, offer a hand for shaking, and to say "It's nice to
meet you" is a social skill that will open doors and help keep them open for your child. Teach this
skill by practicing it at home as a family. Children can learn to do this from about age five.
Before someone new is coming over to your home, or before you go to a place where your child will
be meeting someone new, remind them that they will want to shake the person’s hand and say,
“Hello, I’m so and so. It’s nice to meet you,” while maintaining eye-contact.
To teach this skill, role-play it with your child. Also role play the non-example. Shake your child’s
hand with a limp wrist and look away while they are introducing themselves to you. Let your child
see how it feels to experience this. Take turns doing it correctly and incorrectly with each other and
talk about how you feel each time. As always, have fun with it. Fun makes things sticky.
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Manners First
6. Closings: On the flip end, teach your child to say “Goodbye, thank you for having me,” whenever
they leave someone else’s home, and “Goodbye, it was nice to meet (or see) you,” when someone
leaves your home. Expending the energy to find the host and extend these salutations shows that you
respect the fact that they prepared for you as a guest and served you in whatever way they did. Or,
that you appreciate the fact that they took the time to come to your home or party. Teach it in the
same way you teach your child how to greet others and introduce themselves.
Sending a hand-written thank you note via snail mail for an especially fun time with someone is
always a nice thing to do. Learn how to make a Thank You Box for your family in Ten Traditions to
Strengthen Your Family and Build Literacy at the Same Time.
7. Sitting while eating: Children can learn how to sit at a dining table with one hand in lap with their
napkin in it, while keeping their body still, and their utensils quiet. Teach this by doing it yourself,
and reminding your child as needed throughout a meal to self-monitor these behaviors. You can say,
“Please remember to keep your utensils quiet,” or “Remember, your napkin stays in your lap when
you’re not using it.”
While it is a social faux pas to point out the ill-manners of another person, this is not the case with
your own child. In fact, it’s one of the most important jobs you have as a parent. When you are
around others, it is nice to remind your child about manners quietly, by whispering it in their ear or
giving them “the look” from a distance, which they can translate into a reminder about proper
manners. At your own dinner table, provide this direct instruction as needed, at every meal, their
whole lives through. It’s worth the reward of having people say, “Your child is so well-mannered. He
was so nice to have over. He’s welcome anytime.”
8. Eating quietly: In addition to keeping utensils quiet while eating, teach your children to chew and
drink quietly. Teach this by showing them how to take bites small enough to fit easily into their
mouth. It’s a size that allows them to immediately close their mouth and chew quietly. Teach this
through direct modeling. Cut a piece of food and discuss whether you think it will fit well into your
mouth. Then try it.
Discuss which sizes work best for different foods. Teach your children that
they should not spear a food item and then take only a bite off it it, replacing
the rest to their plate. Every item they spear should be able to go completely
into their mouth. If it’s too big to do that, it should be cut to a smaller size
first. Of course, the exception is something you might decide to eat with your
hands, such as a chicken leg or a piece of pizza.
Do the same modeling and practicing with drinking, both with and without a
straw. If your child says, “But I couldn’t help it!” when they use improper
manners, let them know they need to slow down. Say, “Please slow down so
you can have the time and space to remember and use all of your good
manners. It’s not ok to say you cannot control yourself. You can.”
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9. Save bathroom things for the bathroom: It’s important to remember not to pick your nose, groom
yourself, or do other things that should be done in the bathroom in front of other people. Children
can also be taught to cover their mouths and nose when they cough or sneeze, and say "excuse me"
if they burp or toot. Teach this by talking about the things that should be done in the bathroom, and
which ones are ok in front of others. Talk about exceptions, such as when you cannot control a
sneeze or burp, and how to do these as quietly as possible when it happens. At the same time, it’s
incredibly important that you do not allow the other parent, siblings or friends to “shame” your child
for these bodily functions. When a child accidentally passes gas in a group, they may feel
embarrassed, especially if someone laughs or points it out. You can say, “Don’t laugh. That just means
his body is working perfectly, doing exactly what
it needs to do to be healthy. Everybody does it
several times a day!” It’s important for children
to embrace all things human so they can feel
good about their bodies, especially as they begin
to change.
11. Being kind: One key to successful marriage, friendships, and professional relationships is to
always be kind. Teach this by teaching your children to ask themselves if their words will pass “the
four gates” before they speak. The four questions are: 1. Is it true? 2. Can it be said with loving
kindness? 3. Does it need to be said? 4. Does it need to be said by me? Exactly how to teach and
practice this, along with a print out of the questions to post, is included as Lesson 10 in Integrity
Lessons 1- 10. Of course, speaking this way ourselves is a great place to start.
When children are little, the questions help them to be kind when they taste a food they do not like,
open a present they don’t care for, or notice the physical differences of another person. As teens, it
helps them be thoughtful in their speech so they can learn to use their words in powerful ways that
help them build strong relationships with others, even during times of conflict. Page 5
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Manners First
12. Identify yourself: Let your child
know that it is polite to identify
yourself first when calling someone.
Teach your child to say, "This is so
and so" before he starts talking or
asking for someone to come to the
phone. If helpful, tell him to state his
relationship to the person he is
meeting with or calling, by saying,
“Hi, it’s Johnny, how are you?” or
“I’m Johnny, Sally’s friend from
school,” if a parent answers. Grab
your cell phones and practice this
little tidbit so your child can see how
nice it sounds to display basic
manners. As always, have fun with
the non-example, too.
13. Apologize: When you make a mistake or accidentally hurt someone or something, say "I am
sorry," or "I apologize." It’s important to say it right away. Then, it’s good to also say, "I hope you will
accept my apology." Teach your child to apologize by doing it yourself. You can say, “I apologize that
we are in a rush now because I overslept.” or “I apologize for using that tone of voice. I want to
always speak kindly to you.” or “I’m sorry I broke your treasure when I was cleaning your shelf.”
Apologize to your spouse, friends, and strangers in a heartfelt way in front of your child, too. Talk
about times you have apologized and how it worked out. Use the family dinner as a key time to have
these discussions. Over the years, there will be times when your child apologizes to someone and it’s
not accepted. Or, they may have difficulty apologizing. Or, they may have an opportunity to see the
value of apologizing for a situation occurring, even if they do not feel they need to apologize for
something they have done specifically. Apologizing is a basic manner, as well as an important part of
building emotional intelligence through empathy.
Forcing children to give fake apologies is counter-productive. Better is to be someone who takes
responsibility for yourself and proactively apologizes when you transgress someone with your words
or deeds. Also, teach your child that the other person can take the time they need to sincerely accept
an apology. Sometimes, they may be ready right away. But other times, the other person may need to
say, “Thank you, I will let you know when I can accept your apology. I’m still upset right now. I will
talk with you a little bit later.”
This is an important boundary for your child to learn how to both place and honor with others. If
someone just says, “Ok” after a sincere apology is given, there can be some sour left-over feelings.
When someone says, “I accept your apology,” with sincerity and eye-contact, resentments can be
more fully released. Be sure to do this for your child when they apologize to you, and ask them to do
it with you and others when someone says sorry to them. This is especially important between
siblings. If you start this when your children are young, you will see them doing this on their own in
the teenage years and beyond. It’s a pretty magical thing. Page 6
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Manners First
14. Participation: One might not think of participation as a basic manner, but it is. When we are
interacting with other people, part of what we should be aware of is what is it like for the people who
are interacting with us at that moment. Teaching a child to participate fully in life, regardless of where
they are, is an important part of manners.
When we participate at an appropriate level, adding energy to the activity or situation in a positive
way, we become a welcomed part of any group. Alternatively, when children are disengaged and/or
self-centered, this can come across as aloof, superior, or just not interesting. They will be unlikely to
get the repeat invitation. If multiplied, this can lead to a life of isolation. Interesting people are
interested.
Participating and contributing in social situations is something you can proactively teach to your
children through modeling and discussion. Before you go somewhere with your children, discuss what
will be happening. Talk through various scenarios that may be happening.
For example, you can say, “There is going to be a jumpy there. Make sure you take turns with the other
children and jump safely, make sure everyone is having fun.” or, “Aunt Judy and Uncle Michael are
going to be there. Be sure to ask them about their new house and how they are doing,” or, “We are
going to listen to a presentation and then hear the music. Be
sure to look at the speaker
and to applaud nicely after
each set.” It’s not enough for
only you to show good
manners. Let your children
know they hold this
r e s p o n s i b i l i t y, t o o , a n d
actively teach them how to do
it before social situations. The Multiplier Rule is a fantastic
tool for self-regulation that covers nearly every behavior a
child might display.
By saying things out loud and modeling them over and over
throughout childhood, these basic manners become quietly
incorporated into your child’s social repertoire. Page 7
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Manners First
16. Wait for conversation pause or completion: Teach children to wait until the person they are
talking with is finished talking before they start speaking. You can even encourage them to count to 2
before they respond, and to ask follow-up questions rather than shifting the conversation back to
themselves.
Children also need to learn to wait until a conversation between two other people is over before they
express a need to talk if they are not in the conversation. This is the case, unless, of course, it is an
emergency. Then, teach your child to say "Excuse me" or "Pardon me" if they must interrupt. If it turns
out that they should not have interrupted, discuss it with them later by saying, “When you interrupted
earlier, you could have waited.” Explain why you feel this way. Or say, “Thank you for interrupting in
such a polite way. It was important for you to get my attention and it was great to see you do it with
your best manners. That worked well for you.”
17. Ask permission: Teach your child to check in with themselves when they are making decisions, in
all of life. Every time we make a decision, we have an internal physical response to that decision.
People who are in tune with “their gut” get on better in life than those who are not, or who are, but
ignore it. Teach your child to feel this inner response and to pay attention to it.
The way to develop manners and other skills is to first create awareness around them and then to
become a social scientist of the self. Page 8
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Manners First
18. Give thoughtful answers: Teach your child to be someone who answers with more than one
word. To do this, practice. Ask your child a question and ask them to respond with their first
response, followed by a piece of evidence or commentary. For littler children, you can just say, “Add
another idea,” or “What’s one more thing you could say about that?” With older children, use the
words “evidence” and “commentary.”
20. Use manners at home: Manners are not just for when you are a guest or when you are around
other people. Basic manners are good to use everywhere, and that care and attention to manners
should start at home, among all family members. By doing this, you teach your children that they are
part of an important family--your family. This helps build your Family Fraternity which is key to
enjoying a strong bond. This is a bond that will help you be your child’s compass through the teenage
years, and keep them coming back home long after that.
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Manners First
Appendix
Daychild
Lesson 7: The Multiplier Rule
The Multiplier Rule
When something multiplies, it gets bigger. If a noise multiplies, it gets louder. If an action multiplies, it
could be happening more frequently, or to a larger degree. Or, there could be more people doing it.
• Talk about what it looks like when a lot of people are doing the same thing.
“What are some behaviors that, especially when multiplied, might be problem?” (Someone talking at an
inappropriate time, making a noise with their body or an object, someone whining or complaining, or
asking too many questions)
Work through the sheet together. Your child can write, or you can write for him or her. Answer each
prompt.
• Not being helpful • Others might decide not to help also, people
would feel bad, things wouldn’t work out as
well
If desired, make color copies of the pages for your child to post in their bedroom or in the kitchen for
reinforcement. Then, hole-punch both pages and let your child put them in their binder.
Daychild
MU L T I PL IE R R UL E
WH A T WO ULD IT B E LIKE IF
EV ERY O N E WA S D O ING WH A T I’ M
D O I N G RI G H T N O W?
i t ’ s u p t o m e
Daychild
Lesson 11: The Divider Rule
The Divider Rule
• Begin by talking about what it means when things are divided or shared.
When there is a group of people eating together, the food has to be shared between everyone. In the same
way, the amount of time each person talks can be shared, too. Also, sometimes we might get to do an
activity and it is good to share the materials and take turns doing it, if needed.
• Talk about what it looks like when a group of people is together or doing something.
“When people have us over to eat, they prepare a certain amount of food for everyone to share.
Sometimes there might be a lot, and other times there may be less.”
“When it’s your turn, how long do you think you should take for your turn? How can you figure that out?”
“Can you think of a time when there wasn’t enough for you because someone took too much or too long?”
Work through the sheet together. Your child can write, or you can write for him or her. Answer each
prompt.
• Talking at dinner, with 4 people. • I will talk for about one quarter of the time.
• Craft supplies with 6 people. • I will make sure I use an amount that leaves
some for the others.
• A tree swing with 3 people in line.
• I will take about a two minute turn.
If desired, make color copies of the pages for your child to post in their bedroom or in the kitchen for
reinforcement. Then, hole-punch both pages and let your child put them in their binder.
Daychild
DI VI D ER R U L E
I LOOK A ROUND A ND A S K MYS ELF,
“HOW MUCH SHOULD I __________?”
Talk, eat, or use.
W HAT I SE E WHAT I WI LL DO
i t ’ s u p t o m e
W HAT I SE E WHAT I WI LL DO
W HAT I SE E WHAT I WI LL DO
Daychild
Integrity Lesson 1: Full-body Attention
Full Body Attention
“Today we are going to talk about a strategy that will help with listening and understanding. It’s called
Full-body Attention.”
“How do you feel when you know someone is really listening to you?”
“How do you feel when you can kind of tell someone isn’t really listening to you?”
• Talk about what it is like for others to feel that you are really listening to them.
This page describes Full-body Attention. Follow your child’s lead. If they want to read it, let them. If
reading it feels challenging to them, you can read it. Discuss each line, as needed, as you go along.
“Let’s have some fun with this. I want you to share a short story with me about something that happened
today or yesterday.” Let your child think of something and ask him or her to tell you when they are ready.
“Take a moment to think of something, and just let me know when you are ready.”
This time, while your child is sharing their story, be a poor listener. Look around the room, fiddle with
things on the desk, play with your hair, reach down and adjust your shoe. In short, don’t pay much
attention.
When the story is done, talk about how it felt for the child to know that you weren’t really paying
attention.
Next, say, “Ok, tell me your story again.” This time as your child shares, keep your body still, maintain
consistent eye-contact, and pay keen attention to the story. When your child stops talking, ask him or her
an open-ended question (a question that cannot be answered with a “yes” or a “no”), about what was
said, such as, “Wow, how did that feel?” or “Why do you think he did that?”, or “Tell me more.”
Daychild
Integrity Lesson 1: Full-body Attention
• Reflect on the role-play.
Ask your child how they felt both when you listened and when you weren’t listening. Discuss how each
scenario would affect the relationship. You can ask,
What you can say after you did not listen well:
“Do you think you would want to share more stories with me if I was not a good listener?”
“What did you think about me while you were sharing?”
• Let your child role-play giving you Full-body Attention, and not.
Children love to switch roles after this has been modeled, and be the one to “listen” and “not listen” to
you. Have a little story about your day ready to go and share it with your child. After they “listen” and
“don’t listen,” tell them how you felt about each experience.
What you can say after your child didn’t listen to you:
“When you weren’t looking at me, I felt like you didn’t want to hear my story.”
“I was thinking you weren’t very interested in my feelings when I was telling you about what happened.”
For example, if your child did not ask you a follow-up question when you were done sharing, talk about
it and role-play that part. Discuss any element that needs further exploration.
On the second page, let your child draw a picture of how they look and feel when they are in Full-body
Attention. At the bottom of the page they can write how it feels to be a person who listens well.
“It feels good to know people will want to share with me.”
“I am a good listener.”
If desired, make color copies of the pages for your child to post in their bedroom or in the kitchen for
reinforcement. Then, hole-punch both pages and let your child put them in their binder.
Daychild
Full-body
Attention
When you speak to me, I...
Daychild
Full Body
Attention
Here I am in Full-body Attention:
How I feel:
Daychild
Integrity Lesson 10: The Gates
The Gates
“Today we are going to talk about a strategy that helps with being careful and thoughtful with our words.”
“Tell me about a time when you said something you wish you had not said.”
“Tell me about a time when someone said something unkind to you and later apologized (or didn’t
apologize) for saying it.”
“Tell me about a time you deliberately did not tell the truth.”
“Tell me about a time you thought you were telling the truth, but it turned out that it wasn’t.”
If your child cannot think of examples, work together to create hypotheticals that might happen or that
happened with someone else. Be sure to discuss the emotions and outcomes for the examples.
These “gates” have been shared through several cultures for many years. You can read each one, then
discuss. Or read them all, then go back and discuss them individually.
1. Is it true? This question helps us stop for a moment and think about whether what you want to say is
actually true, or if it is just your perception of the situation. If you figure out that what you want to say is
not actually true, and it’s just your opinion, you can still share what you want to say, but it might sound
a little differently. For example, instead of saying, “You are so mean.” You might say instead, “Sometimes
when you say things you have a tone of voice that, to me, sounds unfriendly and I feel badly when you
use it.” If you notice, the second statement is true for the speaker, whereas the first statement is actually
an opinion, which could be argued against. For example, instead of saying,, “I’m so upset because you
never do what you say you will do,” you can say, “When you don’t do things you say you will do, I
feel upset.”
2. Can it be said with loving kindness? This question helps us think about the tone and energy of our
words. Is there a kind way to say what you want to say? If there truly is not a kind way to say something,
it might be an indication that it may need to be left unsaid. However, most things we want to say can be
said in a kind way, even if the subject is sensitive or complicated. Instead of saying, “You’re so bossy,”
you might say, “Sometimes when you say things it sounds like you are giving an order rather than asking
or just talking with me.”
Daychild
Integrity Lesson 10: The Gates
3. Does it need to be said? This question helps us take pause and consider the possibility of saying nothing
at all. Often, when our emotions are high, it’s tempting to communicate right away, often in an
ineffective way. This helps us develop the habit of questioning whether not communicating at all,
or communicating later might be more effective. Perhaps your opinion of someone or a situation is
not really necessary and your involvement will disrupt how it would have turned out in a negative
way. This question helps us to be more observational and thoughtful, rather than jumping to
interject oneself into a situation.
4. Does it need to be said by me? Finally, if your intended speech passes the first three gates, this question
prompts us to consider whether you are the person who should do the communicating. See if the
situation directly affects you or is your responsibility. Consider whether there is someone else who is
either in a better or more appropriate position to do the communicating than you. Is there someone who
is likely to create a more productive or beneficial outcome for both the person you are communicating
with, as well as the greater good?
If there is a presenting issue, or you’d like to use a sample one to gain some practice with this concept, you
can use the following pages to write out sample text similar to the examples above. Doing this exercise
reveals just how much thought goes into effective communication. It will also hopefully reveal the benefits
of taking pause to think things through in a systematic way before speaking out loud. With a little practice,
thinking through the gates can take less than a minute. This little bit of time will most often increase your
effectiveness, connection, and joy in your relationships.
If desired, make color copies of the pages for your child to post in their bedroom or in the kitchen for
reinforcement. Then, hole-punch both pages and let your child put them in their binder.
Daychild
Integrity
Before you speak, consider:
Do
yo
pass ur wor
ds
thes through
e ga
tes?
1. Is it true?
Daychild
1. Is it true?
POSSIBLY NOT TRUE TRUE
Daychild
3. Does it need to be said?
WHY IT SHOULD BE SAID... WHY IT SHOULD NOT BE SAID...
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Daychild.org
Some other videos, e-books, and articles available at Daychild:
The Multiplier and Divider Rules: Tools for Self-Regulation and Basic Manners
E-books:
I Am a Happy Kid
Resources:
Ten Reasons Your Stepchild Doesn’t Like You, And 10 Winning Ways to Respond
There are many Free and Member videos, e-books, and resources available at Daychild.org.
Your membership helps us make more videos, e-books, and resources for you, and we
appreciate YOU!
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