TESDA-OP CO-01-F11

(Rev.No.00-03/08/17)

COMPETENCY-BASED CURRICULUM

A. Course Design

Course Title: COMPUTER HARDWARE SERVICING

Nominal Duration: 280 Hours
Qualification Level: NC II
Course Description: This course is designed to develop & enhance the knowledge, skills, &
attitudes of a Computer Systems Service Technician, in accordance with
industry standards. It covers the basic and common competencies in
addition to the core competencies such as to install and configure
computers systems, set-up computer networks and servers and to
maintain and repair computer systems and networks.
Trainee Entry Requirements: Trainees or students wishing to enroll in this course should
possess the following requirements: Can communicate either oral or
written; • must pass the trainability/aptitude test.

Course Structure
Basic Competencies
No. of Hours: (40 hrs.)
Unit of Module Title Learning Nominal
Competency Outcomes Duration

Participate in Participating in • Obtain and

workplace Workplace convey
communication communication workplace
information
• Complete
relevant work
related
document
• Participate in
workplace
meeting and
discussion
Work in a team Working in a team • Describe and
environment environment identify
team
role and
responsibility
• Describe
work as a
team
member

Practice career Practicing career • Integrate

professionalism professionalism personal
objectives
with
organizational
goals.
• Set and meet
work
priorities.
• Maintain
professional
growth and
development.

Practice Practicing • Identify

occupational occupational health hazards and
health and safety and safety risks.
procedure • Evaluate
procedures
hazards and
risks.
• Control
hazards and
risks.
• Maintain
occupational
health and
safety
awareness.
 Common Competencies
No. of Hours: (80 hrs.)
Unit of Module Title Learning Outcomes Nominal
Competency Duration

Apply quality Applying quality • Assess quality of

standards standards received materials
• Assess own work
• Engage in quality
improvement

Perform Performing • Plan and prepare for

computer computer tasks to be undertaken
operations operations • Input data into
computer
• Access information
using computer
• Produce output/data
using computer system
• Use basic functions of a

web browser to locate

information
• Maintain computer
equipment and
systems electrical/
electronic schematics and
drawings

Perform Performing • Select measuring

mensuration mensuration instruments
and calculation and calculation • Carry out
measurements and
calculation
• Maintain measuring
instruments
Prepare and Preparing and • Identify different kinds
interpret interpreting of technical drawings
technical technical drawing • Interpret technical
drawing drawing
• Prepare/make changes
on
electrical/electronic
schematics and
drawings

Use hand tools Using hand tools • Plan and prepare for
tasks to be undertaken
• Prepare hand tools
• Use appropriate hand
tools and test
equipment
• Maintain hand tools

Terminate and Terminating and • Plan and prepare for

connect connect termination/connection
electrical wiring electrical wiring n of electrical
and and wiring/electronics
electronics circuit electronics circuit circuits
• Terminate/connect
wiring/electronic
circuits
• Test
termination/connection
ns of electrical
wiring/electronics
circuits
 Core Competencies
No. of Hours:(160 hrs.)
Unit of Competency Module Title Learning Nomi
Outcomes nal
Duration

INSTALL AND Installing and LO1. Assemble

CONFIGURE configuring computer
COMPUTER computer hardware
SYSTEMS system LO2. Prepare
installer
LO3. Install
operating
system and
drivers for
peripherals/
devices
LO4. Install
application
software
LO5. Conduct
testing and
documentation

SET-UP COMPUTER Setting-up LO1. Install

NETWORKS computer network cables
networks LO2. Set
network
configuration
LO3. Set
router/Wi-Fi/
wireless access point/
repeater
configuration
LO4. Inspect
and test the
configured
computer
networks
SET-UP COMPUTER Setting- up LO1. Set-up
SERVERS computer user access
servers LO2. Configure
network
services
LO3. Perform testing,
documentation and pre-
deployment procedures

MAINTAIN AND REPAIR Maintaining and LO1. Plan and

COMPUTER SYSTEMS Repairing prepare for
AND NETWORKS computer systems maintenance
and networks and repair
LO2. Maintain
computer
systems and
networks
LO3. Diagnose
faults of
computer
systems and
networks
LO4.
Rectify/correct
defects in
computer
systems and
networks
LO5. Inspect
and test the
computer
systems and
networks
 Elective Competencies (if any)
No. of Hours: (_____)
Unit of Competency Module Title Learning Nominal
Outcomes Duration

Assessment Methods:
• Hands on
• Direct observation
• Practical demonstration
• Oral and written exam

Course Delivery: ___________________________________________

• Lecture-demonstration
• Self-paced instruction
• Group discussion

Resources:

(List of recommended tools, equipment and materials for the training of

(no. of trainees) trainees for (title of program/qualification).
Qty. Tools Qty. Equipment Qty. Materials

10 pcs Screwdriver 26 units Desktop Computer 400 pcs. RJ 45

(standard)

10 pcs Screwdriver 10 pcs Laptop 25 pcs. Modular box

(Philips) computer/Netbook (RJ45)

10 pcs Long nose pliers 10 pcs Computers for server 20 pcs. Raceway or
Slotted PVC
1.5” x 1.5” x 48”

10 pcs Mechanical pliers 10 pcs Server cabinet/Frame 1 box UTP cable

10 sets Allen wrench 20 pcs Patch panel (48-ports) 1 can Contact cleaner

10 pcs Crimping tools 10 sets Working tables 1 pc Whiteboard

10 pcs Soldering iron 1 unit Internet subscription (at 1 lot Fastener
least 2
MBPS)

10 pcs Solder sucker 10 units Uninterruptible Power 1 spool Filler (leadfree

Supply
(UPS)

5 pcs Wire stripper 10 units Hub / Switch 8 pcs Fiber optic

cable 2 meters
(terminated)

1 unit Portable electric 2 units Managed switch

hand drill

1 set Drill bit 1 Network controller

5 sets Precision screw 11 ADSL Router with Wi- Fi

drivers

10 pcs Anti-static devices 10 Wireless Access Point

5 pcs Flash light/Head 1 unit PC Video camera

mounted light

2 units External optical drive

1 unit USB External HD

1 unit Network External HD

1 unit scanner

1 unit USB printer

1 unit Network printer

11 pcs Flash disk / Memory stick

10 units Electronic tester VOM

5 units LAN Cable tester

Facilities:
TEACHING SIZE AREA IN SQ. TOTAL
/LEARNING IN METERS AREA IN
AREAS METER SQ.
METERS
laboratory and/or 6x8 48 48
lecture area
storage 2x2 4 4
area
learning resource 4x5 20 20
center
equipment 20 20
circulation
area
TOTAL WORKSHOP AREA 92

Qualification of COMPUTER SYSTEM SERVICING NCII

• Instructors/Trainers: __________________________________________
Must be a holder of National TVET Trainer’s Certificate (NTTC) Level 1
Must have at least 2 years job/industry experience

B. Modules of Instruction

Core Competencies:
Unit of Competency: SET-UP COMPUTER SERVER
Modules Title: SETTING-UP COMPUTER SERVER
Module Descriptor: This module covers the knowledge, skills and
attitudes needed to set-up computer servers for
LANs and SOHO systems. It consists of
competencies to set-up user access and configures
network services as well as to perform testing,
documentation and pre-deployment procedures.
Nominal Duration: _____________________________________________
Summary of Learning Outcomes:
LO1. Set-up user access
LO2. Configure network services
LO3. Perform testing, documentation and pre deployment
procedures
Details of Learning Outcomes:

LO1. Set-up user access

Assessment Contents Conditions Methodologies
Criteria

• User folder is • Create user The Training Assessment

created in folder students/trainees Methods/ Methods
accordance with • Configure user must be provided Strategies
network access level with the following:
operating system • Perform Cable • Lecture
(NOS) features security check plan/procedural
• Discussion • Written
• User access level Manual
is configured • Demonstration examination
Race way
based on NOS • Viewing • Practical
Cable tester
features and multimedia examination
Crimping Tool
established
Wire stripper
network access
policies/end-user Mask
requirements. Impact punch
• Security check is down tool
performed in Cable tie
accordance with Patch panel
established Modular box
network access Rj45
policies/end-user
requirements.

LO2. Configure network services

Assessment Contents Conditions Methodologies
Criteria

• Normal • Check normal The Training Training

functions of server functions of server students/trainees Methods/ Methods/
must be provided Strategies Strategies
are checked in • Install/update with the following:
accordance with required Cable • Lecture • Lecture
manufacturer’s modules/addons plan/procedural
• Discussion • Discussion
instructions • Confirm Manual
• Demonstration • Demonstration
• Required network services to Race way
• Viewing • Viewing
Cable tester
modules /add-ons be configured multimedia multimedia
Crimping Tool
are installed/updated • Chec
Wire stripper
based on NOS operation of network Mask
services Impact punch
installation • Respond to down tool
procedures Cable tie
unplanned events or
Patch panel
• Network conditions
Modular box
Services to be
Rj45
configured are
confirmed based
on user/system
requirements
• Operation of
Network services
are checked
based on
user/system
requirements
• Unplanned
events or conditions
are responded to
in accordance
with established
procedures

LO3. Perform testing, documentation and pre-deployment procedures

Assessment Contents Conditions Methodologies
Criteria

• Pre • Undertake The students/trainees Training

deployment must be provided Methods/ Assessment
pre deployment
procedures are with the following: Strategies Methods
procedures Cable
undertaken based on
• Undertake plan/procedural • Lecture
enterprise policies
and configure Manual • Lecture • Discussion
and procedures
• Operation
peripherals/devices Race way • Discussion • Demonstration
and security check • Prepare and Cable tester • Demonstration • Viewing
complete reports Crimping Tool multimedia
are undertaken • Viewing
Wire stripper
based on end-user multimedia
Mask
requirements
Impact punch
• Reports are
down tool
prepared/completed Cable tie
according to Patch panel
enterprise policies Modular box
and procedures. Rj45