CCBA Practice Questions

CCBA.
142q
Exam A
Certification of Capability in Business Analysis
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CCBA
Certification of Capability in Business Analysis

QUESTION 1
You are currently working on creating the activity list for an initiative in your organization. What
characteristic must be assigned to each task in your task list?
A. Procurement needs
B. Risk level
C. Unique number
D. Roles and responsibilities
Correct Answer: C
Section: (none) Explanation
Explanation/Reference:
Explanation:
Each task in the task list should have a unique number to identify the specific task and it should
have a description of what the task is. Answer: B is incorrect. The risk level is not associated
with the task list.
Answer: D is incorrect. Roles and responsibilities are not included directly in the task list.
Answer: A is incorrect. Procurement needs are not included in the task list.
QUESTION 2
Shelly is the business analyst for her organization and she's working with Thomas to review the
business requirements. They are discussing the identified requirements, how the requirements
will transition to the operations, and the longevity of the solution. Thomas is concerned that
the identified requirements may not map to the desired future state of the organization. What
business analysis task is Shelly facilitating in this scenario?
A. Acceptance evaluation criteria definition

B. Requirements quality assurance
C. Validate requirements
D. Stakeholder management

Correct Answer: C
Section: (none)
Explanation
Explanation:
Shelly and Thomas are performing the validate requirements task. This task helps to ensure
that the requirements map to the business goals and objectives, resolve the issue, and predict
the longevity of the requirements to satisfy business needs.
Answer: B is incorrect. There is not a business analysis task called requirements quality
assurance.
Answer: A is incorrect. Acceptance evaluation criteria definition is a task to ensure that the
requirements are clear and precise enough to create tests and inspect to know that the work
has been completed.
Answer: D is incorrect. Stakeholder management is the management of stakeholders' issues,
conflicts, queries, concerns, threats, and perceived threats about the requirements.
QUESTION 3
Which of the following are documented approaches to the business analysis work? Each correct
answer represents a complete solution.
A. Deming's Quality Circle

B. Lean
C. Six Sigma
D. Waterfall approach

Correct Answer: BCD
Explanation:
The waterfall approach, lean, and Six Sigma are the valid answer for business analysis
approaches.
Answer: A is incorrect. Deming's Quality Circle describes the quality management approach of
plan, do, check, and act. This isn't a business analysis approach.
QUESTION 4
You are the business analyst for your organization and working with the stakeholders to
prioritize the requirements. The stakeholders are concerned about the financial impact of the
requirements should some of them fail during the implementation. You would like to rank the
risk tolerance of the stakeholders based on their comments about the solution and the
requirements. The following are the three categories of risk tolerance associated with the
stakeholders except for which one?
A. Neutrality
B. Mitigation
C. Risk-seeking
D. Risk-aversion
Correct Answer: B
Explanation:
Mitigation is a risk response that seeks to lower the risk's probability and/or impact. It is not
one of the three categories of risk tolerance.

QUESTION 5
Tracy is a business analyst for her organization and she's gathered and identified the needed
requirements for the solution scope. What must Tracy do before she can begin managing the
requirements? Choose the best answer.
A. Tracy must decompose the requirements in WBS.

B. Tracy must create cost-benefits analysis of each requirement to manage the benefits first.
C. Tracy must identify roles, responsibilities, and owners of the requirements to fully manage
the requirements. D. Tracy must communicate the requirements to the stakeholders for their
consent and approval.
Correct Answer: D
Explanation:
Requirements must be communicated before they are managed. Tracy must communicate the
requirements to the stakeholders for their consent and approval before managing the
requirements.
Answer: A is incorrect. Before Tracy decomposes the requirements, she should have the
approval of the stakeholders. Answer: B is incorrect. To begin managing the requirements,
Tracy needs the approval and consent of the stakeholders. Answer: C is incorrect. This isn't a
valid statement, as the best thing to do is to gain the approval of the stakeholders first.
QUESTION 6
Ben is the business analyst for his organization. Ben is currently working on a solution to
improve a laser printer. He has taken the laser printer apart, identified each component, and
documented each component's purpose. What type of requirements organization is Ben doing
in this scenario?
A. Functional decomposition
B. Process modeling

C. Scope modeling
D. Data modeling
Correct Answer: A
Explanation:
Ben is completing the functional decomposition technique for the organize requirements
process. Each component in the printer can have its own set of requirements, while the
improved printer to be manufactured is the ultimate goal of the requirements.
Answer: D is incorrect. Data modeling describes the concepts and relationships relevant to the
solution or business domain. Answer: C is incorrect. Scope modeling allows the requirements to
be organized by the solution component they're relevant to.
Answer: B is incorrect. Process modeling is the activity of representing processes of an
enterprise, so that the current process may be analyzed and improved in future. It allows the
requirements to be organized around the related processes. Processes are also considered to
have sub-processes, inputs, and outputs.
QUESTION 7
You are the business analyst for your organization and you're working with Fran on business
analysis processes. Fran is a stakeholder who wants to ensure that your business analysis
approach and activities are compatible with the project activities. Of the following, what type of
business analysis stakeholder is Fran?
A. Regulator
B. Project manager
C. Sponsor
D. Domain subject matter expert

Correct Answer: B
Explanation:
Fran is the project manager. The project manager must ensure that the business analysis
approach is compatible with other project activities. Answer: D is incorrect. The domain subject
matter expert is a person who is steeped in knowledge regarding the project's purpose.
Answer: A is incorrect. The regulator approves any tailoring to the business analysis processes
or activities.
Answer: C is incorrect. The sponsor allows the business analysis activities and resources to exist
in support of the organization.
QUESTION 8
You are a business analyst for your organization and you're working with Mary. Mary wants to
know what you need to complete the process of planning the business analysis approach if
you're already the business analyst for your organization. Which of the following statements is
true regarding the plan business analysis approach?
A. The plan business analysis approach describes the amount of budget needed for the
requirements elicitation. B. The plan business analysis approach is required to select an
approach that will perform business analysis.
C. The plan business analysis approach describes the processes the business analyst will or will
not do, based on the time and budget available. D. The plan business analysis approach
describes the amount of time needed for the business analysis approach.
Correct Answer: B
Explanation:

The plan business analysis approach is required to select an approach that will perform
business analysis. This approach helps to find out the following: Which stakeholders need to be
involved in the decision?
Who will be consulted regarding and informed of the approach? What is the rationale for using
it?
Answer: D, A, and C are incorrect. These statements are not true regarding the plan business
analysis approach.
QUESTION 9
You are the business analyst for a large software development project. There are several issues
that must be resolved by certain dates or the problem will prevent the project from advancing.
What technique can you use to track problems with the requirements?
A. Issue tracking
B. RTM
C. Problem tracking
D. Baselining
Correct Answer: C
Explanation:
The technique you'll use is simply problem tracking. This technique allows the business analyst
to manage any issues identified within requirements by stakeholders and to ensure that those
issues are resolved.
Problem tracking allows the business analyst to manage any issues identified within
requirements by stakeholders and to ensure that those issues are resolved. It provides an
organized approach to tracking, management, and resolution of defects, issues, problems, and
risks throughout business analysis activities. Management of issues is important so that they
can be resolved in a timely manner to ensure success.

Answer: D is incorrect. Baselining the requirements does not track problems but creates a
standard set of requirements that deliverables may be compared against. Answer: A is
incorrect. Issue tracking is not a valid business analysis term.
Answer: B is incorrect. An RTM is a requirements trace matrix which tracks requirements
through the solution, not issues.
QUESTION 10
Which one of the following statements is most true about changing requirements in a change-
driven approach to business analysis and requirements management?
A. Change-driven approaches must use a change control system with a change control board.
B. Change-driven approaches only use a change control system for approved changes.
C. Change-driven approaches don't use a formal change control process. D. Change-driven
approaches are driven by change control processes.
Correct Answer: C
Explanation:
Change-driven approaches typically do not use a formal change control process, as
requirements are prioritized and selected for implementation at the beginning of each iteration
and no changes to the requirements occur during the iteration process.
Answer: A is incorrect. Change-driven approaches don't typically use a change control board.
Answer: B is incorrect. This isn't a valid statement to describe the processes of change within a
change-driven approach to requirements management. Answer: D is incorrect. This isn't a valid
statement to describe the processes of change within a change-driven approach to
requirements management.

QUESTION 11
Which element of the process of assessing the capability gaps is best described as gathering as
much enterprise architecture information as is available about the current state of the
organization and the areas affected by the business need?
A. Current capability analysis

B. Current organizational needs assessment
C. Enterprise architecture assessment
D. Snapshot baseline
Correct Answer: A
Explanation:
Current capability analysis is an approach of assessing the organization's capability gaps. This
process reviews the process and helps determine what capabilities exist now and how large the
gap may be.
Answer: C is incorrect. This isn't a valid assessment type so this choice is not valid. Answer: B is
incorrect. This isn't a valid assessment type so this choice is not valid. Answer: D is incorrect.
This isn't a valid assessment type so this choice is not valid.
QUESTION 12
Beth is the business analyst for her organization and she wants to be certain that she and her
team follow the correct procedures for enterprise analysis. What document can provide the
governances for enterprise analysis efforts?
A. Organizational process assets

B. Enterprise environmental factors
C. Business analysis plans
D. Project charter

Correct Answer: C
Explanation:
Business analysis plans define the governance or rules and procedures that Beth should follow
as the business analyst for her organization.
Answer: A is incorrect. Organizational process assets are the rules and procedures for the
implementation of documents, templates, and guidelines. Answer: B is incorrect. Enterprise
environmental factors are the regulations, policies, and procedures that are unique to an
organization and industry. Answer: D is incorrect. The project charter isn't the correct answer,
as the charter authorizes the project, not business analysis activities.
QUESTION 13
Henry and Fred are working together on business analysis duties for the implementation of new
software. Henry, the business analyst, tells Fred that they should take the current
measurement of productivity, and then measure again after the solution has been
implemented. This benchmarking approach will allow Henry and Fred to see the real effect of
the solution on the business need. What term is assigned to this measurement?
A. Post implementation factor

B. Yield
C. Key performance indicators
D. S-Curve
Correct Answer: C
Explanation:
The measurements are known as key performance indicators. It's an approach for measuring
how well the solution has affected the organization.

Answer: D is incorrect. The S-curve describes the direction of elements over time, such as time
and cost, in a typical business analysis activity or in a project. Answer: B is incorrect. The yield is
the output of the effort.
Answer: A is incorrect. It is not a business analysis term so this choice is incorrect.
QUESTION 14
Kendra is the business analyst for her organization. She's working with the project manager and
the project sponsor to discuss the current requirements. Kendra believes it's important for the
project manager to first implement the requirements with the highest amount of risks. Is this a
good idea?
A. No, the project manager and team should actually implement the lowest risk requirements
first.
B. Yes, if the risky requirements cause the project to fail, the organization will not suffer much
loss, as it hasn't invested much time or money on the project.
C. No, the project manager and team should implement the requirements with the highest
risks last.
D. Yes, this allows the project manager to get the risky work done as soon as possible in the
schedule.
Correct Answer: B
Explanation:
It's often best to implement the most risky requirements first in the project. If the risky
requirements cause the project to fail, the organization will not suffer much loss, as it hasn't
invested much time or money on the project.
Answer: A is incorrect. It's not the best idea to implement the lowest risk requirements first.
Answer: C is incorrect. Implementing the highest risk requirements last could cause all of the
prior work to be worthless if the risky requirements fail. Answer: D is incorrect. This choice is
tempting, but the best reason is the financial consideration of the risky event in the project.

QUESTION 15
A business analyst is studying the cost of the endeavor in relation to the projected income the
endeavor will bring once the project is completed. What financial valuation technique can the
business analyst use to determine the breakeven point for the project?
A. Payback period
B. Average rate of return
C. Cost-benefit analysis
D. Discounted cash flow
Correct Answer: A
Explanation:
Payback period quantifies the duration that the project will need to exist and generate revenue
in order to pay back the original investment of the project. The payback period is also known as
management horizon or the breakeven point.
Answer: B is incorrect. Average rate of return describes the rate of return the project will
create. Answer: C is incorrect. Cost-benefits analysis describes the relation of costs to benefits
in a project. Answer: D is incorrect. Discounted cash flow describes the future value on the
investment of the project.
QUESTION 16
When a business analyst completes the elicitation process, she will create four outputs. Which
one of the following is an output of the elicitation process?
A. Requirements management plan

B. Resource identification
C. Stakeholder Concerns
D. Solution scope

Correct Answer: C
Explanation:
Following are the outputs of the elicitation process: Stakeholder Concerns
Elicitation Results Schedule Resources Supporting Materials
QUESTION 17
When using a change-driven approach, the business analyst may create an initial list of high-
level requirements for the initiative. This high-level requirements list is also known as what
term?
A. Requirements envisioning
B. Project scope
C. Product scope
D. Requirements foundation
Correct Answer: A
Explanation:
The initial high-level listing of requirements in a change-driven approach is also known as
requirements envisioning. Answer: B is incorrect. Project scope defines all of the required work
to satisfy the requirements of the project.
Answer: C is incorrect. Product scope defines all of the features and functions of the thing,
solution, or service the project or organization will create. Answer: D is incorrect. Requirements
foundation is not a valid term for business analysis.

QUESTION 18
As a business analyst, you may be called upon to define the scope of work and to develop the
estimates for the endeavor. Which one of the following is an important tool for this activity?
A. Organizational process asset

B. WBS
C. Project management plan
D. Pareto chart
Correct Answer: B
Explanation:
The work breakdown structure (WBS) is a tool used to define the scope of work and to develop
estimates. This tool creates a hierarchy of work by decomposing the project scope into smaller
and smaller pieces. WBS can perform the following tasks:
It may break the project into iterations, releases, or phases. It can break deliverables into work
packages.
It may break activities into smaller tasks.
Answer: C is incorrect. The project management plan could be helpful, in some instances, but
for this question, the best answer is WBS.
Answer: D is incorrect. A Pareto chart is a special type of bar chart where the values being
plotted are arranged in descending order. The graph is accompanied by a line graph, which
shows the cumulative totals of each category, left to right. The chart is named after Vilfredo
Pareto, and its use in quality assurance was popularized by Joseph M. Juran and Kaoru
Ishikawa.
Answer: A is incorrect. Organizational process assets are elements of historical information,
guidelines, processes, and standard procedures within an organization. They mandate certain
deliverables and the lessons learned from business analysis activities can be used in the
development of business analysis plans.

QUESTION 19
You are the project manager of the NGQQ Project for your company. To help you communicate
project status to your stakeholders, you are going to create a stakeholder register. All of the
following information should be included in the stakeholder register except for which one?
A. Assessment information of the stakeholders' major requirements, expectations, and

potential influence
B. Stakeholder management strategy
C. Stakeholder classification of their role in the project
D. Identification information for each stakeholder
Correct Answer: B
Explanation:
The stakeholder management strategy is generally not included in the stakeholder registry
because it may contain sensitive information that should not be shared with project team
members or certain other individuals that could see the stakeholder register. The stakeholder
register is a project management document that contains a list of the stakeholders associated
with the project. It assesses how they are involved in the project and identifies what role they
play in the organization. The information in this document can be very perceptive and is meant
for limited exchange only. It also contains relevant information about the stakeholders, such as
their requirements, expectations, and influence on the project.
Answer: D is incorrect. Stakeholder identification should be included in the stakeholder register.
Answer: A is incorrect. Assessment information should be included in the stakeholder register.
Answer: C is incorrect. Stakeholder classification should be included in the stakeholder register.

QUESTION 20
According to 'A Guide to the Business Analysis Body of Knowledge', the two most common data
models are the entity-relationship diagram and what other model?
A. Class model
B. Project network diagram
C. Data flow diagram
D. WBS
Correct Answer: A
Explanation:
The class model is most often used with object-oriented development, while the entity-
relationship diagram is preferred for relational databases. Answer: D is incorrect. WBS isn't a
data model, but a decomposition of the project scope.
Answer: B is incorrect. The project network diagram is an illustrated flow of project activities.
Answer: C is incorrect. A data flow diagram shows how data moves into, through, and out of a
system.
QUESTION 21
You are the business analyst for your organization and you're performing the solution
assessment process. When you assess a solution, what are you actually looking for?
A. To determine the value of the proposed solution to the stakeholder requirements
B. To determine the quality of the proposed solution to the stakeholder requirements
C. To determine the cost of the proposed solution to the stakeholder requirements
D. To determine the accuracy of the proposed solution to the stakeholder requirements

Correct Answer: D
Explanation:
The purpose of assessing proposed solutions is to determine how closely they meet stakeholder
and solution requirements. The business analyst, while assessing a single solution, determines
whether the solution delivers enough business value to justify its implementation. However,
the business analyst has the additional goal of attempting to determine which solution delivers
the greatest business value while assessing multiple alternative solutions.
Answer: A is incorrect. Solution assessment isn't concerned with the value of the solution.
Answer: B is incorrect. Solution assessment isn't concerned with the quality, but with the
accuracy of the solution in light of the stakeholders' requirements. Answer: C is incorrect.
Solution assessment isn't concerned with the costs, but with the accuracy of the solution in
light of the stakeholders' requirements.
QUESTION 22
Beth is the business analyst for her organization and she's creating a data dictionary for her
organization. All of the following information should be included in the data dictionary for an
endeavor Beth is leading except for which one?
A. Description
B. Aliases
C. Name
D. Code of account identifier

Correct Answer: D
Explanation:
Code of account identifier is not a valid selection. The code of accounts is a numbering system
used in WBS to identify each element and work packages. The correct elements to include in
the data dictionary are names, aliases, values and meanings, and description.
Answer: C is incorrect. This is a valid element to include in the data dictionary. Answer: B is
incorrect. This is a valid element to include in the data dictionary. Answer: A is incorrect. This is
a valid element to include in the data dictionary.
QUESTION 23
You are a business analyst for your organization. Your current business analysis endeavor
includes working with stakeholders who are located in offices around the world. Because these
stakeholders are dispersed, what are likely to increase in this endeavor as opposed to a
collocated group of stakeholders?
A. Face-to-face meetings
B. Communication needs
C. Risks
D. Costs
Correct Answer: B Section: (none) Explanation

Explanation:
Of all these possible choices, the best answer is that communication needs will increase.
Because complex projects often involve non-collocated stakeholders, it may be necessary to
travel more often, have more teleconferences or video conferences, or take other measures to
provide accurate and consistent communications across offices, countries, and time zones.

Answer: A is incorrect. Face-to-face meetings are often the best type of communication, but
this isn't the best choice presented. Answer: C is incorrect. Risks do not necessarily increase
because the stakeholders are not collocated.
Answer: D is incorrect. Costs do not necessarily increase in the business analysis approach
because of dispersed stakeholders.
QUESTION 24
What's the difference between a desired outcome and a solution?
Choose the best answer.
A. The desired outcome is how the organization will operate in the future; the solution is the
method to reach the desired outcome.
B. They are synonymous.
C. The solution is the ideal fulfillment of the business goals; the desired outcome is the
financial gain created by the implementation of the solution.
D. The desired outcome is what the solution will remove.
Correct Answer: A
Explanation:
Of all the choices, only this answer properly identifies the desired outcome as how the
organization will operate once the solution has been implemented. Answer: B is incorrect.
Business goals and desired outcomes are not the same.
Answer: D is incorrect. The solution doesn't remove the desired outcome.
Answer: C is incorrect. The solution is not always a financial gain so this choice is not valid.
QUESTION 25
In order to plan the business analysis approach, the business analyst must understand the
organizational process needs and what other thing?

A. Objectives that apply to the initiative
B. Stakeholders' threats and perceived threats
C. Consideration of risk and reward
D. Purpose of the proposed solution
Correct Answer: A
Explanation:
The business analyst must understand how the organization operates and the objectives of
business analysis duties. Without a clear understanding of what the expected outcomes are to
be of the business analysis duties, the business analyst cannot adequately plan for the business
analysis duties.
Answer: B is incorrect. It's important for the business analyst to identify and categorize
stakeholders, but this isn't the best answer for this question.
Answer: D is incorrect. The purpose of the proposed solution is valid only if the initiative is to
solve a problem. Business analysis can also occur to detail an opportunity, not just to create
solutions to identified problems.
Answer: C is incorrect. This isn't the best answer for this question.
QUESTION 26
You are the business analyst for your organization. Management has asked you to define and
document the requirements of an endeavor so that the requirements may be reused again in
the organization. Why would an organization want to re-use requirements?
A. Re-using requirements is useful if the organization wants to sell the set of requirements to
its customers.
B. Re-using requirements is useful if the current solution fails.
C. Re-using requirements is useful when the requirements are something the organization
must do on an ongoing basis.

D. Re-using requirements doesn't mean re-using the requirements over and over, but tracing
the requirements to actual deliverables.
Correct Answer: C
Explanation:
When an organization identifies a set of requirements for an ongoing set of activities, it's useful
to craft the requirements so that the requirements may be used over and over. This saves time,
effort, and cost.
Answer: B is incorrect. This is not a valid statement about re-using requirements in an
organization. Answer: A is incorrect. This is not a valid statement about re-using requirements
in an organization. Answer: D is incorrect. This is not a valid statement about re-using
requirements in an organization.
QUESTION 27
In the life of a project, when do the number and impact of change requests often increase?
A. During project planning

B. Once the project scope is reviewed
C. Towards the end of the project
D. At the launch of the project
Correct Answer: C
Explanation:
As the life of the project draws towards its end, there's often an increase in the number of
change requests. When change requests are made towards the end of a project, however, the
cost and impact of the change increases significantly.

Answer: D is incorrect. It's ideal for change requests, if they must happen, to happen at the
launch of the project, not just at the end.
Answer: A is incorrect. The best answer is that change requests must happen towards the end
of project execution, not just project planning. Planning spans the entire life of the project.
Answer: B is incorrect. Scope review happens early in the project and changes early in the
project are easier to incorporate and manage than changes at the end of the project.
QUESTION 28
You are the business analyst for your organization and preparing to plan the business analysis
approach. There are three inputs to the business analysis approach. Which one of the following
is not an input to this approach?

B. Expert judgment
C. Enterprise environmental factor
D. Business need
Correct Answer: C
Explanation:
Enterprise environmental factors are the rules, policies, and procedures that the business
analyst must adhere to. These are already established and therefore are not considered to be
inputs to this process. The three inputs to the plan business analysis approach are business
needs, expert judgment, and organizational process assets.
QUESTION 29
Bradley is working with the business analyst Marsha to prioritize requirements for their
organization. Marsha insists that the requirements be ranked on the cost- benefits analysis of
the relative value to the organization. What type of prioritization approach does Marsha want
to use in this scenario?

A. Likelihood of success
B. Business value
C. Urgency
D. CBR Ratio
Correct Answer: B
Explanation:
Marsha wants to utilize the business value of the requirements using a cost-benefit analysis of
each requirement. The requirements with the higher value are most important.
Answer: A is incorrect. This is not a valid approach to be used in this scenario.
Answer: D is incorrect. There is not a basis for prioritization called the CBR ratio; this is not a
valid choice. Answer: C is incorrect. Urgency prioritizes requirements based on time sensitivity.
QUESTION 30
Billy is the business analyst for her organization and she's working with a team to select a
model. Richard doesn't understand why a model is needed for the requirements. Which one of
the following statements best describes the reason to use a model?
A. Models abstract and simplify reality.

B. Models restrict the effect, risk, cost, and schedule of the solution. C. Models define the
solution in time, cost, space, and logistics.
D. Models show the complete solution in a non-functional slice of the organization.
Correct Answer: A

Explanation:
According to 'A Guide to the Business Analysis Body of Knowledge', models are ideal because
they abstract and simplify reality. They help simplify reality in a way that's useful for
understanding the requirements and their impact on the organization.
Answer: C is incorrect. This isn't a valid statement about why it's important to use a model.
Answer: D is incorrect. Models do not show the solution in a non-functional portion of the
organization. Answer: B is incorrect. Models do not restrict the attributes of the solution.
QUESTION 31
What business analysis process is needed to define the solution scope and prepare the business
plan for the endeavor?
A. Verify requirements.
B. Define requirements management and communication. C. Prioritize requirements.
D. Determine solution approach.
Correct Answer: D
Explanation:
The business analysis process of determining the solution approach is the process that's needed
in order to define the solution scope and prepare the business plan for the endeavor.
Answer: C is incorrect. Prioritization of requirements is needed to rank requirements from the
most important to the least important based on the identified needs. Answer: B is incorrect.
Defining requirements management and communication is not related to the solution scope.
Answer: A is incorrect. Verifying requirements is the verification of the requirements for the
stakeholders and completeness of the endeavor.

QUESTION 32
You are the business analyst for your organization. Your stakeholders have recently reviewed
and approved the set of requirements that you've presented to them. You have now baselined
the requirements. What does it mean to baseline the requirements in the light of this scenario?
Choose the best answer.
A. The baseline represents the final collection and approval of all requirements. B. The
baseline represents the future set of physical deliverables.
C. The baseline represents the approved set of requirements and no additional changes are
allowed.
D. The baseline represents the approved requirements and any changes must go through a
change control system.
Correct Answer: D
Explanation:
Of all the choices, this is the best answer, as it acknowledges that although the current set of
requirements is approved, any future changes to the requirements must pass through a change
control system.
Answer: B is incorrect. This statement is moderately true, but current requirements don't
always equate to complete future deliverables. Answer: A is incorrect. This statement is
moderately true, but current requirements don't always equate to complete future
deliverables. Answer: C is incorrect. This statement is not valid, as changes can enter the set of
requirements through the change control process.

QUESTION 33
When you, a Business Analyst, work with your stakeholders, team, and experts to define the
business analysis activities, what thing do you actually define?
A. You define the requirements of the initiative. B. You define the roles and responsibilities.
C. You define the communication needs.
D. You define the business analysis approach.
Correct Answer: D
Explanation:
The purpose of the plan business analysis approach is to define the business analysis approach.
Answer: A is incorrect. The plan business analysis approach does not define the requirements.
Answer: B is incorrect. The plan business analysis approach does not define the roles and
responsibilities. Answer: C is incorrect. The plan business analysis approach does not define the
communication needs.
QUESTION 34
A business analyst has just hosted a brainstorming session that has generated 57 ideas for a
solution. What should the business analyst do with the ideas now?
A. Discuss each idea with the project manager.

B. Research each idea for time and cost.
C. Record the ideas as requirements.
D. Rate the ideas.

Correct Answer: D
Explanation:
Once the ideas have been recorded, then the business analyst should rate the ideas and
distribute the list to the appropriate stakeholders. Answer: C is incorrect. The business analyst
doesn't record the ideas as requirements.
Answer: B is incorrect. This isn't a valid statement as time and cost estimates aren't needed for
each idea generated in the session. Answer: A is incorrect. The project manager doesn't need,
necessarily, to discuss the brainstorming ideas.
QUESTION 35
Which of the following is used as a means of validating a created, selected, or tailored business
analysis approach?
A. Process modeling
B. Progressive elaboration
C. Decision analysis
D. Structured walkthrough
Correct Answer: D
Explanation:
Structured walkthrough is used as a means of validating a created, selected, or tailored
business analysis approach.
Answer: C is incorrect. Decision analysis is used to rate available methodologies against
organizational needs and objectives. Answer: A is incorrect. Process modeling is used to define
and document the business analysis approach.

Answer: B is incorrect. Progressive elaboration describes the process of providing more and
more information through incremental details. It is a form of deductive reasoning to go from a
very broad set of requirements to the exact details on the requirements.
QUESTION 36
As a business analyst in your organization, you must understand the difference between
operative rules and structural rules. What is the difference between structural rules and
operative rules?
A. Structural rules are rules that the organization chooses to enforce as a matter of policy.
Operative rules are intended to help determine when something is or is not true, or when
things fall into a specific category.
B. Operative rules are rules that the organization chooses to enforce as a matter of policy.
Structural rules are intended to help determine when something is or is not true, or when
things fall into a specific category.
C. Operative rules are rules that describe the organizational process assets of the organization.
Structural rules are policies that restrict the authority of each line of
business.
D. Operative rules are rules that define how an organization operates. Structural rules define
the boundaries of the structure, business units, and departments within the organization.
Correct Answer: B
Explanation:
Operative rules are the policies of the organization. Structural rules create categories of things,
actions, and departments within an entity. Answer: A is incorrect. This is not a valid statement
about structural rules and operative rules.
Answer: C is incorrect. This is not a valid statement about structural rules and operative rules.
Answer: D is incorrect. This is not a valid statement about structural rules and operative rules.

QUESTION 37
The task of verifying requirements is used to ensure that the requirements are ready for formal
review and validation by the customers and for what other purpose?
A. For defining the specifications for the desired future state based on the solution
B. For gaining approval of chartering the project
C. For defining the information to allow additional work to be performed
D. For gaining approval of cost and schedule
Correct Answer: C
Explanation:
Requirement's verification allows the business analyst and key stakeholders to define any
additional information that will allow any additional work to be performed. In other words,
once the current requirements are approved, the tasks may continue forward based on what's
been analyzed so far.
Answer: D is incorrect. Gaining approval of the cost and schedule is not an accurate answer.
Answer: B is incorrect. Chartering a project isn't the best answer for this question.
Answer: A is incorrect. The requirements comprise the solution scope for the business need, so
this isn't the best answer for the question.
QUESTION 38
Which technique in organizing requirements is best described as showing the concepts and
relationships relevant to the solution or business domain?
A. Data flow diagram

B. Business rules analysis
C. Data modeling
D. Functional decomposition

Correct Answer: C
Explanation:
Data modeling is the best answer, as this approach describes the concepts and relationships
relevant to the solution or business domain. Answer: A is incorrect. The data flow diagram
shows how information flows through a system.
Answer: B is incorrect. The business rules analysis examines how business rules may be
implemented and managed in an organization.
Answer: D is incorrect. Functional decomposition is the process of breaking down the scope
into smaller, more manageable deliverables. It ensures that all of the active characteristics of
the proposed solution are identified, documented, and capable of being tracked.
QUESTION 39
A business analyst is helping management determine which solution they should choose. As it
happens that the organization can only choose one of the two solutions due to time and
resource restrictions. Solution A worth $456,000 to the organization while solution B worth
$565,000 to the organization. While solution A costs less, it is less risky and takes less time to
complete so management elects to seize Solution A. What is the opportunity cost?
A. $565,000
B. There is not enough information to know how much the solution will cost the organization.
C. $109,000
D. $456,000
Correct Answer: A
Explanation:
The opportunity cost is the total value of the opportunity that can be taken advantage of.

QUESTION 40
You are the business analyst for your organization and you're working with Adam on business
analysis processes. Adam is steeped in knowledge regarding the project's purpose. Of the
following, what type of business analysis stakeholder is Adam?
A. Project manager
B. Domain subject matter expert
C. Sponsor
D. Regulator
Correct Answer: B
Explanation:
The domain subject matter expert is a person who is steeped in knowledge regarding the
project's purpose.
Answer: A is incorrect. The project manager must ensure that the business analysis approach is
compatible with other project activities. Answer: D is incorrect. The regulator approves any
tailoring to the business analysis processes or activities.
Answer: C is incorrect. The sponsor allows the business analysis activities and resources to exist
in support of the organization.
QUESTION 41
You are the business analyst for your organization. You are currently identifying opportunities
for a customer to improve their business processes. The customer wants to streamline their
business efforts either through new technologies, better processes, or a combination of both.
The customer demands, however, that the solution should not cost more than $300,000 to
implement and support for one year. What does the $300,000 represent?

A. Budget
B. Constraint
C. Solution cost
D. Requirements
Correct Answer: B
Explanation:
The maximum price of $300,000 is a constraint that the solution must be bound to. The
solution does not have to cost $300,000, it just cannot exceed this limit. Answer: A is incorrect.
A budget is the defined amount of funds to implement a solution. In this instance, the
stakeholder will accept a maximum of $300,000 or less for a solution. Because a solution has
not been identified the budget is not yet known.
Answer: D is incorrect. Requirements are the characteristics of the solution, not the constraint
of the price. Answer: C is incorrect. A solution has not yet been proposed so the cost of the
solution is still unknown.
QUESTION 42
You are the business analyst for your organization. On your current project you'll be using the
change-driven approach for defining requirements and gathering feedback. Which of the
following statements best describes the change-driven approach?
A. The change-driven approach favors defining requirements through experimentation. B. The

change-driven approach favors defining requirements standardized templates. C. The change-
driven approach favors defining requirements through team interaction.
D. The change-driven approach does not define the requirements until after a solution for the
problem has been identified.

Correct Answer: C
Explanation:
The change-driven approach looks to create business value in short iterations. The downside of
this approach, however, is that there is more risk and uncertainty in the overall direction. The
change-driven approach relies on team interaction to define requirements and gather feedback
on the solution.
Answer: B is incorrect. The plan-driven approach relies on standardized templates, not the
change-driven approach. Answer: A is incorrect. This is not a valid description of the change-
driven approach.
Answer: D is incorrect. Requirements may evolve through the change-driven approach, but they
are still identified early in the business analysis work. The requirements must be identified so
that the business analysts know what solution would satisfy the requirements.
QUESTION 43
According to the business analysis book 'A Guide to the Business Analysis Body of Knowledge',
which your exam is largely based on, almost all methodologies fit somewhere along a spectrum
between plan-driven and what other methodology?
A. Risk-driven
B. Cost-driven
C. Change-driven
D. Reward-driven
Correct Answer: C
Explanation:
The methodology that defines the business analysis approach is either plan-driven or change-
driven. Answer: A is incorrect. Risk-driven is not a valid approach for planning business analysis

activities. Answer: B is incorrect. Cost-driven is not a valid approach for planning the business
analysis activities. Answer: D is incorrect. Reward-driven is not a valid approach for planning the
business analysis activities.
QUESTION 44
Which of the following is used to rate available methodologies against organizational needs?
A. Structured walkthrough
B. Progressive elaboration
C. Decision analysis
D. Process modeling
Correct Answer: C
Explanation:
Decision analysis is used to rate available methodologies against organizational needs and
objectives. Answer: D is incorrect. Process modeling is used to define and document the
business analysis approach.
Answer: A is incorrect. Structured walkthrough is used as a means of validating a created,
selected, or tailored business analysis approach.
Answer: B is incorrect. Progressive elaboration describes the process of providing more and
more information through incremental details. It is a form of deductive reasoning to go from a
very broad set of requirements to the exact details on the requirements.
QUESTION 45
You're organizing the business analysis approach for your organization. Jane wants to know
when changes to requirements are most likely to happen in business analysis processes. Which
one of the following statements best describes when changes to requirements may happen?
A. Changes to requirements usually happen at the end of the business analysis processes. B.
Changes to requirements usually happen early in the business analysis processes.

C. Changes to requirements may happen at any time.
D. Changes to requirements happen after the business analysis processes.
Correct Answer: C
Explanation:
Changes to requirements may happen at any time in the business analysis processes and
throughout the project. When these changes happen later in the process, it becomes more
difficult to accept, communicate, and manage those changes.
Answer: B is incorrect. Changes may happen at any time, not just at the beginning of the
processes. Answer: A is incorrect. Changes don't just happen at the end of the business analysis
processes. Answer: D is incorrect. Changes may happen at any time, not just after the business
analysis processes.
QUESTION 46
There are three inputs for stakeholder analysis. Which input describes the organizational units
that exist and their interactions with one another?
A. Business need
B. Enterprise architecture
C. Matrix structure
D. Organizational process asset

Correct Answer: B
Explanation:
The enterprise architecture describes the relationship among the organizational units and how
the organizational units act with one another. Answer: A is incorrect. The business need
describes business requirements, solution scope, and solution requirements.
Answer: C is incorrect. A matrix structure is not one of the three inputs to stakeholder analysis.
Answer: D is incorrect. Organizational process assets describe organizational policies,
procedures, forms, and methodologies the business analyst is to follow.
QUESTION 47
You are the business analyst in your organization. Management comes to you with a customer
complaint that they'd like you to analyze. What's the common task associated with customer
complaints or loss of revenue?
A. Stakeholder assessment of implementation

B. Issue management and identification
C. Evaluation of a business need
D. Capability assessment
Correct Answer: C
Explanation:
When there are customer complaints, loss of revenue, or new market opportunities, the best
course of action is the evaluation of a business need. Answer: D is incorrect. Capability
assessments are useful, but they happen after defining and evaluating the business need.

Answer: B is incorrect. Issue management and identification cannot be the best answer for
understanding and research customer complaints. Answer: A is incorrect. Stakeholder
assessment of implementation is not a valid business analysis activity.
QUESTION 48
Kelly is the business analyst for her organization and she's identifying roles and responsibilities
of the people involved in business analysis activities. Her manager has asked Kelly to create the
RACI matrix to accomplish this task. What is the RACI matrix?
A. The RACI matrix is a roles and responsibilities chart that uses the legend of Responsible,
Action, Controlled, and Informed. B. The RACI matrix is a roles and responsibilities chart that
uses the legend of Role, Action, Controlled, and Information.
C. The RACI matrix is a roles and responsibilities chart that uses the legend of Responsible,
Accountable, Consulted, and Informed. D. The RACI matrix is a roles and responsibilities chart
that uses the legend of Risk, Action, Cost, and Information.
Correct Answer: C
Explanation:
The RACI matrix is a roles and responsibilities chart that uses the legend of Responsible,
Accountable, Consulted, and Informed.
QUESTION 49
Beth is a business analyst for her organization and she's discussing the solution with her key
stakeholders. Beth is considering that moving to a new operating system, new office software,
and new customized applications will be too much for the end users to learn and to manage
their ongoing responsibilities. What task is Beth completing in this scenario?
A. Manage the stakeholders.

B. Evaluate solution performance.

C. Define transition requirements.
D. Assess organizational readiness.
Correct Answer: D
Explanation:
Beth is performing the assessment of organizational readiness. This task reviews the
organization's ability to accept and use the solution. Answer: A is incorrect. Stakeholder
management is not an applicable business analysis task for this scenario.
Answer: C is incorrect. The task of defining transition requirements describes the process of
moving from one solution to another. Answer: B is incorrect. Evaluation of solution
performance is the task of reviewing current solutions for improvement.
QUESTION 50
Management comes to you and asks you to complete some specifications and models about
the current state of the organization.
Management wants you to complete this business analysis activity as soon as possible and
report back to them with your findings. What is the primary purpose of the specify and model
requirements process?
A. To analyze the roles and responsibilities of users within the organization to determine how
the processes may be improved.
B. To analyze the utility function within the organization to determine how risk tolerance may
allow for new opportunities.
C. To analyze the functioning of an organization and to provide an insight into opportunities for
improvement.
D. To analyze the processes of an organization to determine what processes can be improved,
removed, or added.

Correct Answer: C
Explanation:
The specify and model requirements is a business analysis process to analyze the functioning of
an organization and provide an insight into opportunities for improvement.
Answer: D, A, and B are incorrect. These are not valid definitions of the specify and model
requirements process.
QUESTION 51
In preparation for your business analysis examinations, you should be familiar with the tasks to
complete requirements management and communication activities. How many tasks are there
in the knowledge area of requirements management and communication?
A. 7
B. 4
C. 5
D. 6
Correct Answer: C
Explanation:
Following are the tasks in Requirements Management and Communication: Manage solution
scope and requirements.
Manage requirements traceability. Maintain requirements for reuse. Prepare requirements
package. Communicate requirements.

QUESTION 52
Which business analysis task in the requirements management and communication domain is
best described as creating and maintaining relationships among business objectives,
requirements, team deliverables, and solution components to support business analysis
activities?
A. Communicate requirements.
B. Prepare the requirements package.
C. Manage requirements traceability.
D. Document requirements for review.
Correct Answer: C
Explanation:
The question describes the task of managing requirements traceability.
Answer: B is incorrect. Preparing the requirements package is a task that selects and structures
a set of requirements to ensure that the requirements are effectively communicated to,
understood by, and usable by a stakeholder group or groups.
Answer: A is incorrect. Communicating requirements is the process of discussing the
requirements through communication channels to ensure that the stakeholders understand the
requirements.
Answer: D is incorrect. Documenting requirements for review is not a valid answer, as this is not
a business analysis task in the requirements management and communication knowledge area.
QUESTION 53
Which of the following describes the organizational policies, procedures, forms, and
methodologies the business analyst is to follow?

C. Business need
D. Matrix structure
Correct Answer: A
Explanation:
Organizational process assets describe the organizational policies, procedures, forms, and
methodologies the business analyst is to follow. Answer: C is incorrect. The business need
describes business requirements, solution scope, and solution requirements.
Answer: B is incorrect. The enterprise architecture describes the relationship among the
organizational units and how the organizational units act with one another. Answer: D is
incorrect. A matrix structure is not one of the three inputs to the business analysis process.
QUESTION 54
You are the business analyst for your organization. You've believed that your solution can
actually be purchased from outside vendor rather than trying to create the solution internally.
You decide to ask the vendor to provide a fee for their services based on the statement of work.
What document will you give the vendor along with the statement of work?
A. Request for quote

B. Contract terms
C. Request for proposal
D. Purchase order
Correct Answer: A
Explanation:

When an organization wants just the cost of the service or product, request for quote is used.
Quotes, provided by vendors to buyers, don't present any ideas or direction, but provide just
the cost of the solution.
Answer: C is incorrect. Request for proposal asks the vendor to provide detail on a proposed
solution and the cost of the solution. Answer: D is incorrect. Purchase order tells the vendor
that your organization will be purchasing the goods or services.
Answer: B is incorrect. Contract terms aren't feasible, as the business analyst doesn't know how
much the solution will cost. Contract terms come later in the procurement process.
QUESTION 55
Which requirements allocation technique is best described as the breaking down of the solution
scope into smaller units for allocation?
A. Functional decomposition
B. Resource allocation granularity
C. WBS creation
D. Process modeling
Correct Answer: A
Explanation:
Functional decomposition takes the solution scope and decomposes it into smaller, more
manageable units.
Answer: B is incorrect. Resource allocation granularity isn't a business analysis term and is not
acceptable for this question. Answer: D is incorrect. Process modeling maps activities in a
process model to different roles, vendors, and contractors.
Answer: C is incorrect. WBS creation also uses a decomposition of the project scope into work
packages, but it's not the process described in this question.

QUESTION 56
John and Hanna are business analysts in their organization and they are completing the
verification activities to check for completeness of the requirements. When should John and
Hanna perform these verification activities?
A. At each milestone of the requirements analysis process

B. Once all of the requirements have been gathered
C. Iteratively throughout the requirements analysis process
D. As often as the requirements management plan calls for
Correct Answer: C
Explanation:
Requirements verification activities are performed iteratively throughout the requirements
analysis process.
Answer: A is incorrect. Requirements verification happens in iterations, not just at milestones
(assuming there are milestones in the process).
Answer: B is incorrect. Verification activities don't happen just at the end of the requirements
gathering process, but iteratively throughout the process. Answer: D is incorrect. This answer is
tempting, but it's not the best answer.
QUESTION 57
Business needs do not always originate from the business analyst or from business owners.
There are several stakeholders which may identify or contribute to the identification of a
business need. Which one of the following stakeholders are most likely to have the most direct
awareness of problems that could lead to a business need?
A. End users
B. Business analysts

C. Project managers
D. Functional managers
Correct Answer: A
Explanation:
End users of a system are the stakeholders that are to have the most direct awareness of
problems. The end users typically represent the largest group of stakeholders and are closest to
the applications, services, and facilities where business needs may be represented.
Answer: C is incorrect. Project managers may be aware of business needs, but they aren't the
most likely stakeholders.
Answer: D is incorrect. Functional managers oversee end users and other resources, but may
not be the stakeholders closest to the need. Answer: B is incorrect. Business analysts can help
identify and clarify the need, but this isn't the best choice for the question.
QUESTION 58
You are the business analyst for your organization and are leading a presentation about an
identified problem. This presentation will help the stakeholders to understand the problem and
it will help you when you begin to elicit requirements from the stakeholders. Which type of
learner learns best through the presentation of models?
A. Kinesthetic learners
B. Auditory learners
C. Communication model learners
D. Visual learners

Correct Answer: D
Explanation:
Visual learners are people that learn best by observing a model of the problem or visual aids to
demonstrate the problem. Answer: B is incorrect. Auditory learners describe people that learn
best by oral and written communications.
Answer: A is incorrect. Kinesthetic learners learn best by experiencing the topic, hands-on
activities, and walk-throughs of the identified topic. Answer: C is incorrect. This is not a valid
learning type.
QUESTION 59
Brian is the business analyst for his organization and he's hosting a brainstorming session. He is
facilitating the session with eight stakeholders. Why is it important for Brian to not set a goal
for the number of ideas the group should generate in the session?
A. A goal for the number of ideas to be generated should be created.

B. A goal for the number of ideas puts too much pressure on the group.
C. A goal for the number of ideas may be too large to reach.
D. A goal for the number of ideas actually limits the ideas that can be generated.
Correct Answer: D
Explanation:
When a business analyst sets a goal for the number of ideas to be generated during a
brainstorming session, it actually limits the number of ideas that the group can generate. For
example, if Brian sets the goal of 25 ideas, then once the group reaches 25, the session ends
instead of urging more ideas into the session. Answer: C is incorrect. While it's possible that the
goal may be too large to be feasible for the session, this isn't the best choice presented.

Answer: B is incorrect. A goal may put pressure on the group, but the best answer is that the
goal for the number of ideas may actually limit the number of ideas created.
Answer: A is incorrect. This isn't a valid statement as Brian should not create a goal.
QUESTION 60
You are the business analyst for your organization and you're preparing the solution for your
organization's review and implementation. Some of the requirements of the solution, however,
must be inspected by compliance officers before the project and implementation can move
forward. The requirements of the inspection can be best described as what?
A. Bottleneck
B. Requirements
C. Cost-negativity
D. Constraint
Correct Answer: D
Explanation:
Requirements that require a compliance officer to be regulated and inspected are constraints
that limit the project's options.
Answer: B is incorrect. While these are requirements, the best answer is a constraint.
Constraints limit the project's ability to move forward. A delay in the inspection can delay the
project.
Answer: C is incorrect. This isn't a valid term and isn't applicable to this scenario.
Answer: A is incorrect. While some business analysts and project managers may call this a
bottleneck in the flow of the project, the correct business analysis term for this is constraint.

QUESTION 61
Karen is the business analyst for her organization and she's reviewing the tasks within her
endeavor. Several of the tasks have the characteristic that the activity will be completed with
the project stakeholders, consultants, and business analyst, though this hasn't yet been
approved. What is this condition of believing some things
to be true about an activity without proving the validity of the belief called?
A. Risk
B. Assumption
C. Constraint
D. Boundary

Explanation:
An assumption is something that you believe to be true, but it's not been proven to be true or
false. The assumption in this scenario is that the stakeholders will be available to complete
activities.
Answer: C is incorrect. A constraint is something that limits your options.
Answer: D is incorrect. A boundary defines what's in and out of the domain of business analysis,
project management, or any other endeavor. Answer: A is incorrect. A risk is an uncertain event
or condition that may have a positive or negative effect on the project.
QUESTION 62
All of the following are examples of elicitation techniques that are used as part of the business
analyst elicitation task except for which one?
A. Brainstorming
B. Observation
C. Decomposition
D. Prototyping

Correct Answer: C
Explanation:
Decomposition describes the process of taking the product or project scope and breaking it
down into smaller, more manageable units. Decomposition is not an elicitation technique.
Answer: A is incorrect. Brainstorming is an elicitation technique that's useful for requirements
gathering.
Answer: B is incorrect. Observation allows the stakeholder to actively or passively observe the
work to better understand the requirements of the solution. Answer: D is incorrect. Prototyping
allows the business analyst and team to create mockups of the deliverable for solution testing
and requirements approval.
QUESTION 63
You are the business analyst for your organization and you're preparing to elicit requirements
from the stakeholders. You've gathered several inputs to help with the elicitation process.
Which input(s) will be used to ensure that you understand the type of information that should
be elicited from the stakeholders?
A. Stakeholder list
B. Risk assessment
C. Business need
D. Roles and responsibility
Correct Answer: C
Explanation:
The business need and the solution scope are the two inputs which help the business analyst
understand what should be elicited from the stakeholders. Answer: A is incorrect. Stakeholder
list, roles, and responsibilities help the business analyst understand from whom the

requirements should be elicited. Answer: D is incorrect. Stakeholder list, roles, and
responsibilities help the business analyst understand from whom the requirements should be
elicited. Answer: B is incorrect. Risk assessment is a review of the risks in the project and isn't
an input to elicitation business analyst tasks.
QUESTION 64
You are a business analyst for your organization and you're working with the stakeholders to
identify the primary inputs to the business analysis approach. Which one of the following is a
primary input to the business analysis approach?
A. The business analysis approach will be shaped by the problem or opportunity faced by the
organization.
B. The business analysis approach will be shaped by the penalty of not seizing the opportunity.
C. The business analysis approach will be shaped by the time allowed for business analysis
planning.
D. The business analysis approach will be shaped by the risks faced by the organization.
Correct Answer: A
Explanation:
A primary input to the business analysis approach is to consider the problem or opportunity
faced by the organization.
Answer: C is incorrect. The time allowed for business analysis planning does have an effect on
the thoroughness of the business analysis activities, but this isn't the best answer for the
question.
Answer: D is incorrect. While risk and reward are considerations, consideration of the problem
or opportunity is a better choice for this question.
Answer: B is incorrect. This answer doesn't consider the reward of the opportunity or
acknowledge, as there may also be problems to be solved, not just opportunities to seize.

QUESTION 65
Your organization is using a plan-driven approach to business analysis. What must you do with
all of the communication documents created as part of this high- priority project that you are
serving as the business analyst for?
A. The communications management plan will dictate what will happen to the business
analysis communications.
B. All formal communication must be destroyed once the project is completed.
C. All communications must be archived and will become part of the organizational process
assets.
D. All communications must be documented and passed onto the solution's project manager
for analysis and to serve as supporting detail.
Correct Answer: C
Explanation:
Communications in a plan-driven approach to business analysis must use formal
communication. Formal communications should be archived as part of the organizational
process assets.
Answer: A is incorrect. The communications management plan may dictate that the
communications be archived, but this is not a requirement of the communications
management plan.
Answer: D is incorrect. The project manager may want to reference the communication but
doesn't always need. If the communications are archived, then the project manager can access
them as needed.
Answer: B is incorrect. Communication documents are not destroyed; they are archived as part
of the organizational process assets.

QUESTION 66
Linda is the business analyst for her organization and she's working with Joe, a new business
analyst, to prioritize requirements. Joe doesn't understand why requirements need to be
prioritized; as all requirements are required, they should carry equal weight in the analysis.
What should Linda tell Joe as to why requirements must be prioritized?
A. Prioritization ranks the requirements according to the cost and schedule.

B. Prioritization ranks the requirements on a weighted scale of key performance indicators,
such as cost, schedule, risk, and experience.
C. Prioritization ensures that the most important stakeholders are considered first.
D. Prioritization of requirements focuses on the most critical requirements first.
Correct Answer: D
Explanation:
Prioritization of requirements is used to make certain that analysis and implementation efforts
focus on the most critical requirements. The requirement prioritization process ranks the
requirements by importance. It is a decision process. This process is used for determining the
relative importance of requirements. These priorities determine which requirements should be
targets for further analysis.
Answer: C is incorrect. Requirements prioritization does not rank the requirements by the
stakeholders, but by the needs of the stakeholders and the requirements that are most
important to satisfy those needs.
Answer: A is incorrect. Requirements prioritization does not rank the requirements according to
the cost and schedule, but by importance. Answer: B is incorrect. Requirements prioritization
does not rank the requirements on a weighted scale; this isn't a valid statement.

QUESTION 67
What condition of the requirements must be fulfilled in order to use the matrix documentation
approach to specify and model requirements?
A. The requirements must have opposing values.

B. The requirements must have common characteristics.
C. The requirements must have the uniform structure.
D. The requirements must have rated goals, such as time, cost, and quality.
Correct Answer: C
Explanation:
In order to use the matrix documentation approach to model requirements, the identified
requirements must have the uniform structure of their characteristics and identification.
Answer: A is incorrect. The requirements do no need to have opposing values to use the matrix
documentation approach. Answer: B is incorrect. While this choice is tempting, the best answer
is the uniform structure.
Answer: D is incorrect. This isn't a valid answer, as requirements don't need rated goals.
QUESTION 68
Which of the following is a business management strategy originally developed by Motorola,
USA in 1986?
A. Quality Circle
B. Waterfall model
C. Lean
D. Six Sigma

Correct Answer: D
Explanation:
Six Sigma is a business management strategy originally developed by Motorola, USA in 1986. It
is widely used in many sectors of industry, although its use is not without controversy. The Six
Sigma approach seeks to improve the quality of process outputs by identifying and removing
the causes of defects (errors) and minimizing variability in manufacturing and business
processes. It uses a set of quality management methods, including statistical methods, and
creates a special infrastructure of people within the organization who are experts in these
methods. Each Six Sigma project carried out within an organization follows a defined sequence
of steps and has quantified financial targets.
QUESTION 69
As a business analyst, you'll often have to coach stakeholders on the processes, knowledge
areas, and tasks you'll complete for an organization. One of the knowledge areas is enterprise
analysis. This knowledge area completes all of the following activities except for which one?
A. It defines the nature of a solution that meets that need.

B. It identifies business needs, problems, or opportunities.
C. It justifies the investment necessary to deliver that solution.
D. It manages and expresses requirements to a broad and diverse audience.
Correct Answer: D
Explanation:
The Requirements Management and Communication knowledge area describes the activities
and considerations to manage and express requirements to a broad and diverse audience. The
execution of these tasks ensures the following facts:
The stakeholders have a shared understanding of the nature of a solution.

Those stakeholders with approval authority are in agreement as to the requirements that the
solution shall meet.
Answer: B, A, and C are incorrect. The Enterprise Analysis knowledge area describes the
following business analysis activities: It identifies business needs, problems, or opportunities.
It defines the nature of a solution that meets that need.
It justifies the investment necessary to deliver that solution.
QUESTION 70
You are the business analyst for your organization and you're working with your manager to
discuss the constraints and assumptions that may affect the requirements. Your manager wants
to know from where you've derived the list of constraints and assumptions. What's the best
answer as to where assumptions and constraints are identified?
A. Assumptions and constraints are identified through a review of project requirements.

B. Assumptions and constraints are identified through elicitation from stakeholders.
C. Assumptions and constraints are identified through risk identification and analysis.
D. Assumptions and constraints are identified through document analysis.
Correct Answer: B
Explanation:
Assumptions and constraints are identified through elicitation from stakeholders.
Answer: D is incorrect. Assumptions and constraints are not identified through document
analysis.
Answer: C is incorrect. Assumptions and constraints are not identified through risk
identification, though false assumptions may be subject to risk analysis. Answer: A is incorrect.
Assumptions and constraints are not identified through a review of project requirements.

QUESTION 71
There are five tasks and six inputs to requirements management and communication. As a
business analyst, you'll need to gather all of the following inputs for this knowledge area except
for which one?
A. Requirement Management Plan

B. Work breakdown structure
C. Business Analysis (BA) communication plan
D. Solution scope
Correct Answer: B
Explanation:
The work breakdown structure (WBS) is a tool used to define the scope of work and to develop
estimates. This tool creates a hierarchy of work by decomposing the project scope into smaller
and smaller pieces. WBS can perform the following tasks:
It may break the project into iterations, releases, or phases. It can break deliverables into work
packages.
It may break activities into smaller tasks.
Answer: C, A, and D are incorrect. The inputs to requirements management and communication
are as follows: Business Analysis (BA) communication plan
Requirement Management Plan
Solution Scope Requirements Structure Organizational Process Assets
Stakeholder, List, Roles, and Responsibilities
Requirements

QUESTION 72
Which of the following is an output of the Identify Stakeholders process?
A. Scope baseline
B. Project charter
C. Stakeholder register
D. Project scope statement
Correct Answer: C
Explanation:
The Identify Stakeholders process identifies all people or organizations that are impacted by the
project. It also documents relevant information regarding their interests, involvement, and
impact on project success. Stakeholder register and stakeholder management strategy are
outputs of this process.
Answer: B is incorrect. Project charter is one of the inputs of the Identify Stakeholders process.
Answer: A is incorrect. Scope baseline is one of the outputs of the Create Work Breakdown
Structure (WBS) process. Answer: D is incorrect. Project scope statement is one of the outputs
of the Define Scope process.
QUESTION 73
You are documenting the requirements attribute for your requirements management plan.
Which attribute would you use if you want to identify the person who created the
requirements?
A. Absolute reference
B. Ownership
C. Requirements sponsor
D. Author of the requirements

Correct Answer: D
Section: (none)
Explanation
Explanation:
The author of the requirements is a good attribute to include in the requirements attribute.
This allows follow-up questions or clarifications, if necessary, for the project.
Answer: A is incorrect. Absolute reference is needed to define specific requirements. A numeric
coding is preferred over text and this code should not be reused. Answer: B is incorrect. The
ownership attribute describes who will be the owner of the requirement or deliverable. The
owner isn't necessarily the same person who created the requirement.
Answer: C is incorrect. There is not an attribute called requirements sponsor, so this choice is
not valid.
QUESTION 74
A business analyst has just completed an elicitation event. What stakeholder(s) is/are involved
in the documentation of the elicitation results?
A. Business analyst and key stakeholders

B. Business analyst
C. Project manager, project team, and business analyst
D. Project manager, business analyst, and project sponsor
Correct Answer: B
Explanation:
Only the business analyst is involved in the documentation of the elicitation results.
Answer: D is incorrect. Only the business analyst is involved in the documentation of the
elicitation results, not the project manager and project sponsor. Answer: C is incorrect. Only the

business analyst is involved in the documentation of the elicitation results, not the project
manager and project team. Answer: A is incorrect. Only the business analyst is involved in the
documentation of the elicitation results, not key stakeholders.
QUESTION 75
Consider a business analyst who is completing the business analysis tasks of specifying and
modeling requirements for an organization. This task can help an organization achieve all of the
following objectives except for which one?
A. Supporting training activities and knowledge management

B. Facilitating communication among stakeholders
C. Compliance with contracts and regulations
D. Increasing revenue and/or reducing costs within an organization
Correct Answer: D
Explanation:
The task of specifying and modeling requirements does not ensure that revenues will increase
or that costs will be reduced. However, the task does allow for some insight into operational
improvements.
Answer: C is incorrect. The task of specifying and modeling requirements does help with
compliance to contracts and regulations. Answer: B is incorrect. The task of specifying and
modeling requirements does help the stakeholders communicate better. Answer: A is incorrect.
The task of specifying and modeling requirements can help with training and knowledge
management.

QUESTION 76
In order to begin defining the solution scope, you'll need four inputs. Which one of the
following is actually a task that will use the solution scope and is not an input?
A. Required capability
B. Assumptions and constraints
C. Business need
D. Allocation of requirements
Correct Answer: D
Explanation:
The task of allocating requirements is the future task in the business analysis domain that will
need the solution scope. The four inputs to the solution scope are assumptions and constraints,
business need, required capabilities, and solution approach.
Answer: B is incorrect. Assumptions and constraints is one of the four inputs to the solution
scope. Answer: C is incorrect. Business need is one of the four inputs to the solution scope.
Answer: A is incorrect. Required capability is one of the four inputs to the solution scope.
QUESTION 77
What can be considered the only input to the task of defining assumptions and constraints?
A. Business case
B. Prioritized requirements
C. Requirements
D. Stakeholder concern

Correct Answer: D
Explanation:
The only input to the task of defining assumptions and constraints is stakeholder concern.
Answer: C is incorrect. Requirements aren't inputs to the task of defining assumptions and
constraints.
Answer: B is incorrect. Prioritized requirements aren't inputs to the task of defining
assumptions and constraints. Answer: A is incorrect. The business case isn't an input to the task
of defining assumptions and constraints.
QUESTION 78
A business analyst wants to elicit requirements from a large group of stakeholders. One of her
primary goals of this event is to produce a broad set of options for solutions. Which elicitation
technique would you recommend for this business analyst?
A. Business rules analysis

B. Brainstorming
C. Benchmarking
D. Data flow diagrams
Correct Answer: B
Explanation:
Brainstorming is the business analysis solution the business analyst should use to generate a
broad set of options.
Answer: C is incorrect. Benchmarking compares two comparable businesses, solutions, systems,
or other entities for measurement, goal setting, and idea generation.

Answer: A is incorrect. Business rules analysis defines the rules that govern decisions in an
organization and that define, constrain, or enable organizational operations.
Answer: D is incorrect. Data flow diagrams illustrate how information is input, processed,
stored, and output from systems.
QUESTION 79
Which of the following is the prime purpose of the Manage Stakeholders Expectations process?
A. Identify stakeholders
B. Close project
C. Resolve issues
D. Updating risk registers
Correct Answer: C
Explanation:
The prime purpose of the Manage Stakeholders Expectations process is to resolve issues. These
issues may be from different areas of the project. An issue log or action item log can be used to
document and monitor the resolution of issues. It can be used to facilitate communication and
ensure a common understanding of issues. Issues are resolved to maintain good, constructive
working relationships among various stakeholders, including team members.
Answer: B is incorrect. Although, the Manage Stakeholders Expectations process helps in
closing the project, it is not the prime purpose of this process. Answer: A is incorrect.
Stakeholders identification is done in the separate process named Identify Stakeholders.
Answer: D is incorrect. Risk register is a document that contains the results of the qualitative
risk analysis, quantitative risk analysis, and risk response planning. Description, category, cause,
probability of occurring, impact on objectives, proposed responses, owner, and the current
status of all identified risks are put in the risk register. Updating risk registers is done
throughout the project duration. It is not the prime purpose of the Manage Stakeholders
Expectations process.

QUESTION 80
Sam is preparing for the task of prioritizing requirements and he'll need five inputs to
accomplish the task. Which one of the following is not an input that Sam will use to prioritize
requirements?
A. Risk analysis
B. Business need
C. Requirements management plan
D. Business case
Correct Answer: A
Explanation:
Risk analysis is not considered for prioritization of requirements. The correct inputs are
business case, business need, requirements, requirements management plan, and the
stakeholder list, roles, and responsibilities.
Answer: D is incorrect. Business case is needed as an input for the task of prioritizing
requirements. Answer: B is incorrect. Business need is needed as an input for the task of
prioritizing requirements.
Answer: C is incorrect. The requirements management plan is needed as an input for the task of
prioritizing requirements.
QUESTION 81
What elicitation technique is best described as a study to compare the strengths and
weaknesses of an organization against its peers and competitors?
A. Brainstorming
B. Market analysis
C. Comparative analysis
D. Benchmarking

Correct Answer: D
Explanation:
Benchmarking is the only valid business analysis process that compares the strengths and
weaknesses of an organization against other similar entities. Answer: A is incorrect.
Brainstorming generates ideas and inputs to the business analysis process.
Answer: C is incorrect. Comparative analysis is not a valid BABOK term, so this choice is
incorrect. Answer: B is incorrect. Market analysis is not a valid BABOK term, so this choice is
incorrect.
QUESTION 82
You are the business analyst for your organization and you and your staff are creating as many
solutions as possible to an identified problem in the solution approach process. What is this
activity element called?
A. Alternative generation
B. Brainstorming
C. Prototyping
D. Lateral thinking
Correct Answer: A
Explanation:
When the business analyst and stakeholders are generating as many potential options as
possible for a solution, it's called alternative generation. Answer: B is incorrect. Brainstorming is
not used as an element for the solution approach process.

Answer: D is incorrect. Lateral thinking is not an element used in the solution approach process.
Answer: C is incorrect. Prototyping creates models and mockups of a solution.
QUESTION 83
What type of requirements elicitation technique is the Delphi Technique?
A. Survey
B. Workshop
C. Prototyping
D. Round table
Correct Answer: A
Explanation:
The Delphi Technique uses rounds of anonymous surveys to build consensus among the
stakeholders. Answer: B is incorrect. The workshop is not an example of the Delphi Technique.
Answer: D is incorrect. The round table is a discussion of a topic, not a requirements elicitation
technique. Answer: C is incorrect. Prototyping is not the equivalent of the Delphi Technique.
QUESTION 84
Which one of the following is not an event-based elicitation technique?
A. Focus group
B. Interface analysis
C. Interview
D. Workshop

Correct Answer: B
Explanation:
Interface analysis is not an event-based elicitation technique. It is an elicitation technique that
identifies interfaces between solutions and how the interfaces will interact.
Answer: D is incorrect. A workshop is an event-based elicitation technique. Answer: A is
incorrect. A focus group is an event-based elicitation technique. Answer: C is incorrect. An
interview is an event-based elicitation technique.
QUESTION 85
What do business goals and objectives of enterprise analysis actually describe?
A. Business goals and objectives describe the increased revenue that the organization is
seeking to gain.
B. Business goals and objectives describe the solution scope that the organization is seeking to
accomplish. C. Business goals and objectives describe the ends that the organization is seeking
to achieve.
D. Business goals and objectives describe the desired future state of problems.
Correct Answer: C
Explanation:
Business goals and objectives describe the ends that the organization is seeking to achieve. It is
the assessment of the desired future state of the organization. Answer: B is incorrect. The best
answer is that the ends of the solution are defined, not just the solution scope.
Answer: A is incorrect. Business goals and objectives aren't always focused on increased
revenue so this isn't the best choice for the question. Answer: D is incorrect. This answer is
close, but it's not the future state of the problems that is defined, but the future state of the
organization.

QUESTION 86
Which technique consists of review meetings to determine if the stakeholders agree that their
needs are being met with the identified requirements?
A. Risk analysis
B. Prototyping
C. Stakeholder management
D. Structured walkthrough
Correct Answer: D
Explanation:
Structured walkthroughs are meetings that help determine if the stakeholders agree that their
needs are being met with the identified requirements. Answer: A is incorrect. Risk analysis
reviews identified risks in the requirements to determine the probability and impact of the risk
event.
Answer: B is incorrect. Prototyping is used to gain user agreement with the proposed solution
and requirements for the solution. Answer: C is incorrect. Stakeholder management is not a
technique that is used as part of validating requirements.
QUESTION 87
You are a business analyst for your organization and you're working with the stakeholders to
identify the primary inputs to the business analysis approach. Which of the following are
primary inputs of planning the business analysis approach?
Each correct answer represents a complete solution.
B. Penalty of not seizing the opportunity
C. Expert Judgement
D. Business need

Correct Answer: ACD
Explanation:
These are the primary inputs of planning the business analysis approach. The primary input of
planning the business analysis approach is to consider the problem or opportunity faced by the
organization. Time allowed for business analysis planning does have an effect on the
thoroughness of the business analysis activities. The risk associated with the plan is also
considered.
QUESTION 88
A business analyst needs to prepare the requirements package for her endeavor in a predefined
template for her company. What term can be assigned to this standardized template for
packaging the requirements?

B. Derivative adaption
C. Essential
D. Enterprise environmental factors
Correct Answer: A
Explanation:
Templates for requirements packages are taken from organizational process assets. Answer: C
is incorrect. Essential isn't a valid explanation for this question.
Answer: D is incorrect. Enterprise environmental factors aren't where templates originate from
for business analyst requirements packages. Answer: B is incorrect. This isn't a valid term for
organizational process assets or templates needed by the business analyst.

QUESTION 89
When do change requests generally increase in a project?
A. Towards the beginning of the project.

B. During the project scope management processes.
C. During the project's launch.
D. Towards the end of the project.
Correct Answer: D
Explanation:
Changes generally increase towards the end of the project. This can be due to a loosely defined
scope, lack of requirements, and other reasons. Answer: B is incorrect. The scope management
process happens throughout the project until the scope is completed.
Answer: C is incorrect. Changes are easier to incorporate at the launch of the project but
generally do not happen until later in the project. Answer: A is incorrect. Scope changes
generally happen towards the end of the project.
QUESTION 90
You are the business analyst for your organization and you're working with the key
stakeholders to validate the requirements. In your review, you have determined the business
value of each requirement and you've discovered three requirements that do not deliver direct
or indirect value to the stakeholders. What should you do with these requirements?
A. Determine their purpose in the requirements set.

B. Justify their existence.
C. See if the requirements are integrated with other requirements.
D. Remove them from the requirements set.

Correct Answer: D
Explanation:
Requirements that do not add direct or indirect value need to be removed from the
requirements set.
Answer: B is incorrect. It's not best to justify the existence of requirements; requirements must
contribute to the business need or solution.
Answer: A is incorrect. If the requirements do not add some type of value, then you don't need
to determine the purpose of the requirements. This answer isn't valid. Answer: C is incorrect. If
the requirements were integrated or linked to other requirements, then it would already be
evident that the requirements offer an indirect value to the requirements, solution, or
stakeholders.
QUESTION 91
According to 'A Guide to the Business Analysis Body of Knowledge', when should the business
analyst and an organization actually start requirements allocation?
A. As soon as a budget has been created

B. After approval of the requirements
C. After the project charter
D. As soon as the solution approach is determined
Correct Answer: D Section: (none) Explanation

Explanation:
Requirements allocation typically begins early in the project lifecycle (as soon as the solution
approach is determined) and will continue to be performed until all valid requirements are
allocated. Allocation typically continues through design and construction of a solution.

Answer: C is incorrect. Requirements allocation doesn't have to wait until the project has been
chartered.
Answer: B is incorrect. Approval of the requirements is good, but the solution scope for the
requirements needs to be created to begin allocating the requirements. Answer: A is incorrect.
The budget creation isn't linked to the requirements allocation process.
QUESTION 92
You are working with the project stakeholders to analyze and prioritize their requirements for
the project. One of the project requirements is to achieve a high-level of customer satisfaction
for the project deliverable. What is the danger in this project requirement?
A. Achieving customer satisfaction is a risk, as the project manager cannot control how
satisfied the customer will be with the project deliverables.
B. Achieving customer satisfaction is an assumption and should be documented in the project
scope.
C. Achieving customer satisfaction should always map to the quality requirements for the
project.
D. Achieving customer satisfaction is a subjective requirement and entails a high level of risk of
being successfully accomplished.
Correct Answer: D
Explanation:
While every project manager wants to achieve customer satisfaction, this subjective term is too
vague to be measured or accounted for.
What one person deems customer satisfaction may be low compared to another. Requirements
need metrics to determine the level of success. Answer: C is incorrect. The subjective
requirements cannot be measured or mapped to quality requirements.
Answer: B is incorrect. This is not an assumption, but a subjective requirement.
Answer: A is incorrect. This is not a risk, but a requirement that needs metric for measurement
attached to it.

QUESTION 93
You are a business analyst in an organization that has recently embraced business analysis as
part of its initiative for new projects. In this organization, there is not an organizational
standard for tailoring business analysis duties and expectations. Which one of the following
best describes the action you should take to begin business analysis?
A. Work with the appropriate stakeholders to determine how the business analysis work
should be completed.
B. Define the organizational standard first.
C. Create a business case for the need of organizational standards for business analysis.
D. Take charge and begin the business analysis activities, but document your approach to serve
as a template for future business analysis initiatives.
Correct Answer: A Section: (none) Explanation

Explanation:
The best answer is to work with stakeholders to determine what business analysis activities
should be done in the present initiative.
Answer: B is incorrect. There's not a need to define an organizational standard immediately, as
this can evolve over time based on projects and business analysis experience in the
organization.
Answer: C is incorrect. A business case isn't needed; the business analyst needs to work with
the stakeholders to define the needed activities. Answer: D is incorrect. While this answer is
tempting, it does not address the cooperation and involvement of the stakeholders.
QUESTION 94
You are the business analyst for your organization and you're working with the project manager
to complete some business analysis activities. The project manager has the authority to
approve the requirements based on the short iterations of business analysis activities.
What approach of business analysis are you using in this scenario?

A. Progressive elaboration
B. Change-driven
C. Plan-driven
D. Iterative

Explanation:
Change-driven approaches to business analysis deal with rapid delivery of the business value.
The business value is delivered in short iterations in return for acceptance of a higher degree of
uncertainty regarding the overall delivery of the solution. The change-driven approaches are
preferred while taking an exploratory approach for incremental improvement of an existing
solution.
Answer: D is incorrect. Iterative is not a valid business analysis approach.
Answer: C is incorrect. The plan-driven approach defines business analysis activities. This
approach is used to focus on minimizing up-front uncertainty and to ensure that the solution is
fully defined before implementation begins in order to maximize control and minimize risk. It is
preferred when requirements are effectively defined in advance of implementation. Answer: A
is incorrect. Progressive elaboration describes the project management approach of refining
requirements and project scope, not the business analysis approach.
QUESTION 95
In a change-driven environment, what's more important than formal communications in regard
to effective requirements management?
A. Correct communication
B. Frequency of communication
C. Message of communication
D. Type of communication

Correct Answer: B
Explanation:
Change-driven approaches focus more on frequency of communication than on formal
documentation. Official documentation is often in writing, but informal communication takes
precedence over more formal written communication.
Answer: D is incorrect. The best answer is frequency of communication, not the type of
communication.
Answer: A is incorrect. The best answer is frequency of communication, not correct
communication - which is important, but it's not the best selection for the question.
Answer: C is incorrect. The best answer is frequency of communication, not message of
communication. Having the correct message and correct communication channels are
important, but these aren't the best selection for this question.
QUESTION 96
When a business analyst performs requirements tracing, he may need to trace the
requirements backward through their lineage and may need to trace the requirements forward
through their relationship to other requirements. What is the forward tracing activity called in
requirements traceability?
A. Lineage tracking
B. Backwards pass
C. Derivation
D. Allocation

Correct Answer: D
Explanation:
Allocation is the forward tracking of a requirement to future requirements in the set of
requirements.
Answer: C is incorrect. Backward tracing of a requirement is called its derivation, as the
requirements may be derived from other older requirements. Answer: A is incorrect. Lineage
tracking is not a valid term, so this choice is not valid.
Answer: B is incorrect. Backwards pass isn't a valid requirements tracing term; it describes a
process in schedule management.
QUESTION 97
You are the business analyst for the NHQ Project. You have identified several stakeholders that
need different types of information related to the requirements. Which stakeholder would
need detailed technical interface requirements?
A. Project manager
B. Testers
C. Implementation subject matter experts
D. Regulators
Correct Answer: C
Explanation:
The implementation subject matter experts will need requirements that provide detailed
interface requirements, so that they may construct the solution. They are responsible for
designing and implementing potential solutions. Implementation subject matter experts will
provide specialist expertise on the design and construction of the solution components.

Answer: A is incorrect. The project manager will need requirements in an easy to understand
format, so that he may create the project scope.
Answer: D is incorrect. Regulators may have specific legal, contractual, or governance
requirements regarding what is included in a requirements document. Answer: B is incorrect.
Testers focus on understanding the critical success factors based on the needs of the business
users.
QUESTION 98
As a business analyst, you should be able to identify the characteristics of each business
analysis task and domain area. Which one of the following statements best describes the
characteristics of the business analysis knowledge area of requirements analysis?
A. It describes the activities and considerations for managing and expressing requirements to a
broad and diverse audience.
B. It describes the business analysis activities necessary to identify a business need, problem,
or opportunity, define the nature of a solution that meets that need, and justify the investment
necessary to deliver that solution.
C. It describes the tasks and techniques used by a business analyst to analyze stated
requirements in order to define the required capabilities of a potential solution that will fulfill
stakeholder needs.
D. It is the act of eliciting business, stakeholder, solution, or transition requirements.
Correct Answer: C
Explanation:
This is the only statement that correctly defines the business analysis knowledge area of
requirements analysis. Answer: B is incorrect. This statement describes the enterprise analysis
knowledge area.
Answer: A is incorrect. This statement is the definition of the requirements management and
communication domain. Answer: D is incorrect. This statement describes the process for the
elicitation of requirements in an organization.

QUESTION 99
Which of the following is the best definition of the business rules analysis?
A. To define the historical information that is available for the business analyst to rely on for his
research.
B. To define the rules that govern decisions in and organization and that define, constrain, or
enable organizational policies.
C. To define the people that govern decisions in and organization and that define, constrain, or
enable organizational policies.
D. To define the job functions, roles and responsibilities, and the designation of power among
the project stakeholders.
Correct Answer: B
Explanation:
The process of the business rules analysis is the documentation and understanding of the
enterprise environmental factors that enable the organization to operate while also creating
boundaries for the people and processes within the organization.
Answer: A is incorrect. This is a description of the organizational process assets.
Answer: D is incorrect. This is an identification of the stakeholders and their positions and
characteristics for the business analysis duties.
Answer: C is incorrect. The identification of the people that create the enterprise
environmental factors are not relevant for this business analysis process.

QUESTION 100
You are the business analyst for your organization. You are currently working with Susan on
creating a model as part of the specify and model requirements process. Susan doesn't
understand why you need a model. You explain to Susan that a model is just a simplified
representation of a complex reality that is useful for understanding that reality and making
decisions regarding it. In fact, you tell Susan, model can do all of the following except one
option. Choose the option that model cannot do?
A. Define the resources that will be needed on the project team

B. Define boundaries for the business domain
C. Describe a situation or problem
D. Describe thought processes and action flows
Correct Answer: A
Explanation:
Models do not typically address the resources needed for the project team so this choice is
incorrect.
Models can describe a situation or problem, define boundaries for the business domain,
describe thought processes and action flows, categorize and create hierarchies of items, show
components and relationships, and show business logic.
Answer: C, B, D are incorrect. These are valid components of a model; so these choices are
incorrect.
QUESTION 101
You are the business analyst for a large project that will create new software for the entire
organization. This new software will affect all of the administrative assistants in the
organization schedule meetings, reserve facilities, and share calendars. There are
approximately 2,400administrative assistants in your organization and not all of these people
can attend requirements gathering workshops. What approach can you use to manage and
gather requirements from these

2,400 administrative assistants?
A. You can meet with a small group of administrative assistants that will serve as
representatives for the remaining administrative assistants.
B. You will need to meet with all of the administrative assistants as part requirements
elicitation.
C. You can meet with a small group of administrative assistants and assume their requirements
are reflective of the remaining group of administrative assistants.
D. You can meet with the administrative assistants' managers.
Correct Answer: A
Explanation:
When there are large groups of stakeholders, such as in this example, it's practical to find a
group of stakeholders that can serve as representatives for the remainder of the stakeholders.
Answer: B is incorrect. It's not feasible, as the question indicates, for this large group of
administrative assistants to attend requirements gathering workshops.
Answer: C is incorrect. You can't assume that one small group of the administrative assistants
needs is truly indicative of the reminder of the administrative assistants.
Answer: D is incorrect. The administrative assistants' managers likely don't know enough detail
of how the administrative assistants currently do their work to speak on their behalf.
QUESTION 102
Enterprise analysis provides many things for an organization. All of the following are tasks
included in enterprise analysis except for which one?
A. Assess capability gaps
B. Determine solution approach
C. Define business need
D. Solution performance assessment

Correct Answer: D
Explanation:
Solution performance assessment is not a task of enterprise analysis; it is in an input to this
process. There are five tasks for enterprise analysis. define business need, assess capability
gaps, determine solution approach, define solution scope, and define business case.
Enterprise analysis is a business analysis activity that helps define and identify business
opportunities for an organization. Answer: C, A, and B are incorrect. This is an enterprise
analysis task.
QUESTION 103
You are the business analyst for a large project in your organization. While your company
prefers face-to-face communications there are many stakeholders located in different
geographical locations. How can you still effectively serve as a business analyst when the
stakeholders are not collocated?
A. You will need the stakeholders to periodically gather in one locale.

B. You will need to travel on a regular rotation to each of the geographical locations to
complete the business analyst duties.
C. Add more business analysts in each of the geographical location.
D. You will need to implement videoconferences.
Correct Answer: D
Explanation:
According to the BABOK, the best solution in these instances is to increase videoconferences
and teleconferences to complete the business analysis duties.
Answer: C is incorrect. Adding more business analysts will increase the cost of the business
analysis duties.

Answer: B is incorrect. Traveling to all of the geographical locations is not always a feasible
solution as there may be a small amount of stakeholders in one locale versus another.
Answer: A is incorrect. Sometimes it is effective to bring all of the stakeholders together, but
this is not always practical due to cost, schedules, and the amount of stakeholders involved in
the project.
QUESTION 104
You are the business analyst in your organization and you've just completed the assessment on
three different proposed solutions. In your judgment, you don't think any of the solutions
provide enough value to justify being implemented. What should you tell the stakeholders?
A. Choose the least costly solution.

B. Ask for more time to find justification for the solutions. C. Terminate the initiative.
D. Present each solution and allow the stakeholders to decide.
Correct Answer: C
Explanation:
When there is no business value to implement the solution, then you should recommend that
the initiative be terminated. Answer: A is incorrect. Choosing the least costly solution that
doesn't add value doesn't make sense for the organization.
Answer: D is incorrect. While this is tempting, the best choice is to recommend that the
initiative be terminated. There's not a good reason to implement a solution that doesn't bring
value to the organization.
Answer: B is incorrect. Asking for more time isn't the best answer when you've already
determined there's no business value in the solutions.

QUESTION 105
Which stakeholder(s) will be involved to determine if the requirements can be implemented?
A. Domain subject matter expert

B. Implementation subject matter expert
C. Project team members
D. Sponsor
Correct Answer: B
Explanation:
The implementation subject matter expert will be involved in the process to ensure that the
requirements can be implemented.
Answer: A is incorrect. The domain subject matter expert may be involved in the review and
approval of requirements as defined by the stakeholder by the stakeholder roles and
responsibility designation.
Answer: C is incorrect. Project team members aren't involved in the decision of
implementation, so this isn't a valid choice for this answer.
Answer: D is incorrect. The project sponsor reviews the business case, solution, product scope,
and all requirements and approves the documents before implementation.
QUESTION 106
You are the business analyst for your organization and you're working to identify all of the
stakeholders within your organization and outside
your organization to ensure that you've captured the correct requirements for a project. Which
one of the following techniques can be best suited for identifying stakeholders?
A. Interviews
B. User stories
C. Acceptance and Evaluation Criteria

D. Risk analysis
Correct Answer: A
Explanation:
An interview is a systematic approach. It is used for eliciting information from a person or a
group of people in an informal or formal setting by talking to an interviewee, asking relevant
questions, and documenting the responses. Interviewees are also able to identify other
stakeholders.
Answer: C is incorrect. Acceptance and evaluation criteria are useful for identifying who has the
authority to accept or reject solutions.
Answer: D is incorrect. Risk analysis is the study of the probability, impact, and scoring of
identified risk events. Risk analysis is the science of risks and their probability and evaluation in
a business or a process. It is an important factor in security enhancement and prevention in a
system. Risk analysis should be performed as part of the risk management process for each
project. The outcome of the risk analysis would be the creation or review of the risk register to
identify and quantify risk elements to the project and their potential impact.
Answer: B is incorrect. User stories are useful to capture requirements, stakeholder attitudes,
and for identifying actors and roles.
QUESTION 107
When an organization implements a new solution, the organization will often have to provide
dual-support for the new solution and the solution that's being replaced. Which one of the
following is not an input to the transitional requirements definition?
A. Stakeholder management strategy

B. Deployed solution
C. Stated requirement
D. Organizational readiness assessment

Correct Answer: A
Explanation:
There is not any stakeholder management strategy during the operational transfer. The correct
answer is the organizational readiness assessment, the stated requirements, the deployed
solution, and the designed solution.
Answer: D is incorrect. The organizational readiness assessment is one of the four inputs to the
definition transition requirements task. Answer: C is incorrect. The stated requirement is one of
the four inputs to the definition transition requirements task.
Answer: B is incorrect. The deployed solution is one of the four inputs to the definition
transition requirements task.
QUESTION 108
The initial high-level listing of requirements in a change-driven approach is also known as what?
B. Requirements foundation
C. Product scope
D. Project scope
Correct Answer: A
Explanation:
The initial high-level listing of requirements in a change-driven approach is also known as
requirements envisioning. Answer: D is incorrect. The project scope defines all of the required
work to satisfy the requirements of the project.

Answer: C is incorrect. The product scope defines all of the features and functions of the thing,
solution, or service the project or organization will create. Answer: B is incorrect. Requirements
foundation is not a valid term for business analysis.
QUESTION 109
Martha is the business analyst for her organization and she's been asked to help create a
SMART goal for her company. Which one of the following organizational goals could be
considered SMART?
A. No errors in production of customer products.

B. Increase revenue by ten percent by January 15.
C. Increase revenue by ten percent.
D. Add 25 new customers to the sales base.
Correct Answer: B
Explanation:
SMART means that the goals are specific, measurable, achievable, relevant, and time-bounded.
The only goal that meets all of these requirements is the goal to increase revenue by ten
percent by January 15.
Answer: C is incorrect. This is not an example of a SMART goal because there is no deadline.
Answer: D is incorrect. This is not an example of a SMART goal because there is no deadline.
Answer: A is incorrect. This is not an example of a SMART goal because there is no deadline.

QUESTION 110
There are four methods to generate a business need in an organization. Which approach would
an organization use when there's recognized competition in the marketplace?
A. From the bottom up

B. From external drivers
C. From middle management
D. From the top down
Correct Answer: B
Explanation:
From external drivers is used when there's recognized competition in the marketplace. Answer:
D is incorrect. From the top down is defined as the need to achieve a strategic goal.
Answer: A is incorrect. From the bottom up is described as a problem with the current state of a
process, function, or system.
Answer: C is incorrect. From middle management is described as a manager needs additional
information to make sound decisions or must perform additional functions to meet business
objectives.
QUESTION 111
You are the business analyst for your organization. You are currently writing the business goals
and objectives as part of the elements for the define business process. Which one of the
following statements best describes the business goals and objectives element?
A. They describe all of the required work the project will need to complete in order to reach its
objectives.
B. They describe the ends that the organization is seeking to achieve.
C. They describe the processes the solution will need to improve for the project to be
successful. D. They describe all of the positive benefits in ratio to the risk and costs of the
project.

Correct Answer: B
Explanation:
Business goals and objectives clearly define the ends that the organization is seeking to achieve.
Answer: C is incorrect. This is not a valid definition of the business goals and objectives.
Answer: A is incorrect. This is a definition of the project scope.
Answer: D is incorrect. This is not a valid definition of the business goals and objectives.
QUESTION 112
You are the business analyst for a large project for your organization. Your project has 65
stakeholders and this will greatly increase the complexity of the communication in this project.
To demonstrate how complex this project and its communication will be, you show the
management the number of communication channels in this project. How many channels exist
in this project based on the number of stakeholders?
A. 4160
B. 4225
C. 65
D. 2080
Correct Answer: D
Explanation:
There are 2,080 communication channels in this project. You can find the number of
communication channels by using the formula N(N-1)/2 where N represents the number of
stakeholders.
Answer: B is incorrect. This is simply 65 times 65. Answer: A is incorrect. This is simply 65 times
64.

Answer: C is incorrect. This is the number of identified stakeholders.
QUESTION 113
In order to have high quality in requirements, all of the following characteristics should exist in
the requirements except for which one?
A. Cohesive
B. Consistent
C. Complete
D. Constrained
Correct Answer: D
Explanation:
Constrained is not an attribute of high quality in a requirement. The requirements should be
cohesive, complete, consistent, correct, modifiable, unambiguous, and testable.
Answer: A is incorrect. Cohesive is one of the characteristics of quality in a requirement.
Answer: B is incorrect. Consistent is one of the characteristics of quality in a requirement.
Answer: C is incorrect. Complete is one of the characteristics of quality in a requirement.
QUESTION 114
All of the following stakeholders participate in the prioritization of requirements except for
which one?
A. Project team
B. Implementation subject matter expert
C. Domain subject matter expert
D. Project manager

Correct Answer: A
Explanation:
The project team does not participate in the prioritization of requirements.
QUESTION 115
In order to define the business need for an organization, there are two inputs. What are the
two inputs a business analyst will need to define the business need?
A. Business goals and objectives

B. Stakeholder identification and stakeholder analysis
C. Requirements and Business analysis approach
D. Elicitation approach and Solution approach
Correct Answer: A
Explanation:
In order to conduct the task of defining the business need, the business analyst will need
business goals and objectives.
Answer: C is incorrect. This isn't a valid answer, as Requirements and Business analysis
approach are actually outputs of the task of defining the business need. Answer: B is incorrect.
This isn't a valid answer, as stakeholder identification and stakeholder analysis are actually
outputs of the task of defining the business need. Answer: D is incorrect. This isn't a valid
answer, as Elicitation approach and Solution approach aren't valid inputs.

QUESTION 116
What type of analysis can a business analyst perform to understand the functions of
stakeholders, the location of stakeholders, the tasks stakeholders complete, and the
stakeholders' concerns about the solution?
A. Technical assessment
B. Stakeholder impact analysis
C. Organizational assessment
D. Operational analysis
Correct Answer: B
Explanation:
The stakeholder impact analysis captures the stakeholders' functions, locations, tasks, and
concerns about the solution. Answer: C is incorrect. An organizational assessment isn't a valid
element for the assessment of organizational readiness.
Answer: D is incorrect. The operational analysis will predict if the organization will actually take
advantage of the solution once it's implemented.
Answer: A is incorrect. A technical assessment, like an operational assessment, reviews the
implementation to see if the stakeholders will use the solution once it's been implemented.
QUESTION 117
In order to assess proposed solutions, business analysts will need three inputs. Which one of
the following is not an input to the task of assessing proposed solutions?
A. Solution options
B. Requirements
C. Risk assessments
D. Assumptions and constraints

Correct Answer: C
Explanation:
Risk assessments are not inputs to the task of assessing proposed solutions. Business analysts
will need assumptions and constraints, requirements, and solution options to consider.
Answer: D is incorrect. Assumptions and constraints are inputs to the task of assessing the
proposed solution. Answer: B is incorrect. Requirements are inputs to the task of assessing the
proposed solution.
Answer: A is incorrect. Solution options are inputs to the task of assessing the proposed
solution.
QUESTION 118
There are three inputs in the plan business analysis approach. Which one of the following is not
one of the three inputs?

B. Expert judgment
C. Risk and rewards analysis
D. Business need
Correct Answer: C
Explanation:
Risk and rewards analysis is not, of itself, an input to the business analysis approach process.
Answer: D, B, and A are incorrect. Following are the inputs in the plan business analysis
approach: Business need
Expert judgment
Organizational process assets

QUESTION 119
You are the business analyst for your organization and you're reviewing a change to your
requirements. During this impact analysis, what tool can best help you assess the total impact
of a requirement change?
A. Implementation SME
B. Traceability
C. Coverage matrix
D. Integrated change control
Correct Answer: B
Explanation:
Traceability can help a business analyst determine the full impact of a change on requirements.
When changes are presented and/or approved, traceability helps the business analyst
determine what changes affect other requirements within the set.
Answer: C is incorrect. A coverage matrix can be used to help facilitate tracing of requirements.
Answer: A is incorrect. An Implementation SME is a stakeholder, not a tool, who may help link
requirements to the solution components. Answer: D is incorrect. Integrated change control is a
project management activity, not a business analysis tool, so this choice is incorrect.
QUESTION 120
You are the business analyst for your organization and you're working with Nancy, the Sales
Director. You've been identifying requirements for Nancy about the sales force and her desire
to add a customer management solution to the sales process. Nancy believes that the software
can help automate the sales process, keep things better organized than the current approach,
and ultimately create more sales for the organization. As a business analyst, which one of the
following should you advise Nancy about her need?

A. There's an assumption that the perceived solution will create the desired benefit.
B. There are no constraints in the analysis process.
C. There is a cost, time, and quality constraint that must be satisfied to create the solution.
D. There will be a cost and time element to create the solution.
Correct Answer: A Section: (none) Explanation

Explanation:
Nancy is making an assumption that the software will make the entire sales process better.
She's identified a solution that she assumes will improve the entire sales process.
Answer: D is incorrect. While there will be a cost and time element, this isn't the best answer to
the question and scenario. Answer: B is incorrect. There are constraints in the analysis process,
so this isn't the best choice.
Answer: C is incorrect. While this statement is true, it doesn't address Nancy's assumption
about the solution; she's already attached to the problem.
QUESTION 121
If a requirement has been satisfied, why is it still considered a requirement?
A. A requirement is considered a requirement as long as the requirement may be able to be

changed.
B. Requirements are considered requirements even if the requirements have been satisfied.
C. A requirement is considered valid as long as the business stakeholders need it.
D. If a requirement has been satisfied, it is no longer a requirement and should be purged from
the requirements set.

Correct Answer: C
Explanation:
A requirement is considered valid as long as the business stakeholders need it. This is true for
ongoing requirements that are reused in the organization. Answer: D is incorrect. This isn't a
valid statement as to why satisfied requirements are still considered requirements.
Answer: B is incorrect. This isn't a valid statement as to why satisfied requirements are still
considered requirements.
Answer: A is incorrect. This isn't a valid statement; the ability to change a requirement doesn't
make it necessarily a satisfied requirement.
QUESTION 122
You need to identify assumptions as part of the assessment of capability gaps. Which of the
following is an example of an assumption?
A. The project manager believes that her project team members can program in COBOL.
B. The software must be compatible with the current operating system.
C. The risk in the project must be quantified.
D. All vendors must have security clearance.
Correct Answer: A
Explanation:
Of all the choices, the belief about the project team members is the best example of an
assumption. An assumption is something that is believed to be true, but it has not been proven
to be true.
Answer: B is incorrect. This is an example of a constraint. Answer: D is incorrect. This is an
example of a requirement.

Answer: C is incorrect. This is an enterprise environmental factor, which could also be seen as a
requirement.
QUESTION 123
You are the business analyst for a smaller project where there are few requirements.
Management would still like you to create a method to trace the few
requirements for this project. What type of matrix would be best in this instance?
A. Coverage matrix
B. Requirements trace matrix
C. Roles and responsibility matrix
D. RACI matrix
Correct Answer: A
Explanation:
A coverage matrix is a table used to manage tracing. It is ideal for smaller projects where there
are few requirements to trace. It's also ideal for when only the high- level requirements need to
be traced.
Answer: B is incorrect. A requirements trace matrix is a table used to track requirements'
relationships. The columns in the table provide requirements information and associated
project. It is ideal for a solution with many requirements to trace throughout the solution.
Answer: C is incorrect. A roles and responsibility matrix maps team members to their work in
the project or business analysis duties.
Answer: D is incorrect. A RACI chart is a type of roles and responsibilities matrix that uses the
legend of responsible, accountable, consult, and inform.

QUESTION 124
A business analyst has determined that there are five possible solutions to a business need. If
the business analyst completes the solution assessment on multiple solutions, what is the goal
of the assessment?
A. The business analyst should determine which solution has the greatest business value. B.
The business analyst should determine the opportunity cost of each assessment.
C. The business analyst should only have one solution, not five.
D. The business analyst should determine which solution is quickest to implement.
Correct Answer: A
Explanation:
The purpose of assessing proposed solutions is to determine how closely they meet stakeholder
and solution requirements. The business analyst, while assessing a single solution, determines
whether the solution delivers enough business value to justify its implementation.
However, the business analyst has the additional goal of attempting to determine which
solution delivers the greatest business value while assessing multiple alternative solutions.
Answer: C is incorrect. The business analyst can have multiple solutions for a business need.
Answer: B is incorrect. The opportunity cost is not applicable to this scenario.
Answer: D is incorrect. The fastest implementation may not necessarily be the best solution for
an organization.
QUESTION 125
Which approach to business analysis activities deals with rapid delivery of the business value?
A. Quality-driven
B. Change-driven
C. Plan-driven
D. Stakeholder-driven

Correct Answer: B
Explanation:
Change-driven approaches to business analysis deal with rapid delivery of the business value.
The business value is delivered in short iterations in return for acceptance of a higher degree of
uncertainty regarding the overall delivery of the solution. The change-driven approaches are
preferred while taking an exploratory approach for incremental improvement of an existing
solution.
Answer: C is incorrect. The plan-driven approach defines business analysis activities. This
approach is used to focus on minimizing up-front uncertainty and to ensure that the solution is
fully defined before implementation begins in order to maximize control and minimize risk. It is
preferred when requirements are effectively defined in advance of implementation.
Answer: A is incorrect. The quality-driven approach is not a valid defined approach to business
analysis activities. Answer: D is incorrect. This is not a valid defined approach for the CCBA
examination.
QUESTION 126
Fred is the business analyst for his organization. His current initiative is quite large, so Fred
decides to create a high-level plan for the business analysis approach, and then to create a
detailed plan for the most imminent activities. What type of business analysis planning is Fred
using in this scenario?
A. Step planning
B. Iterative planning
C. Cyclic planning
D. Rolling wave planning

Correct Answer: D
Explanation:
This is an example of rolling wave planning. This approach to planning is ideal for larger
business analysis initiatives and allows the business analyst to plan the entire initiative and
approach at the high-level and the most imminent activities at the detailed level.
Answer: B is incorrect. Iterative planning is not a valid choice; planning does happen in
iterations with the rolling wave planning approach, but it's not the correct name for the
approach.
Answer: A is incorrect. Step planning is not a valid term for business analysis processes. Answer:
C is incorrect. Cyclic planning isn't a valid term for the described rolling wave planning.
QUESTION 127
As a business analyst, you'll need to communicate with the stakeholders of the solution you
propose. Why is it important for the business analyst to review the stakeholder concerns as
part of the assessment of the organization for the readiness of the solution?
A. To gain confidence and synergy among the stakeholders

B. To confirm stakeholder prioritization
C. To confirm the stakeholders' commitment of the solution
D. To address potential problems or issues
Correct Answer: D
Explanation:
Stakeholder concerns can magnify to problems and issues with the implementation of the
solution. It's best to address these concerns, issues, threats, and perceived threats before the
actual transition to the new solution.

Answer: C is incorrect. This isn't the best answer for the question, as the stakeholders are
already committed to the solution if they've approved the solution scope. Answer: B is
incorrect. Stakeholder prioritization isn't an activity at this point of business analysis duties.
Requirements have already been prioritized and presented in the solution scope.
Answer: A is incorrect. While it's ideal to create synergy among the stakeholders, this input is
really addressing any issues or perceived threats.
QUESTION 128
As a business analyst, you should work to identify opportunities to improve the operations of
your organization. Which one of the following improvement opportunities aims to improve the
experience of the customer?
A. Eliminate redundancy.
B. Automate or simplify the work people perform.
C. Increase consistency of behavior.
D. Improve the purchasing process.
Correct Answer: C
Explanation:
When customers experience the same process, such as checkout in different ways, it's
frustrating. This improvement opportunity aims to create consistency in all behaviors to
improve the customer experience.
Answer: B is incorrect. Automating or simplifying the work people perform helps streamline
costs and improve quality by doing the work in the same way each time the work is performed.
Answer: A is incorrect. Eliminating redundancy considers that stakeholders may have common
needs that can be met with a single solution, reducing the cost of implementation.
Answer: D is incorrect. While this choice is tempting, it's not an actual improvement
opportunity for the business analyst to consider.

QUESTION 129
When a business analyst wants to present requirements for review, she must consider the
requirements, audience, and what other factor to determine the level of formality in the
presentation?
A. Standards
B. Organizational process assets
C. Governance
D. Regulations
Correct Answer: B
Explanation:
The best answer is organizational process assets. These include the organization's preference
for presenting requirements, forms, processes, and internal requirements.
Answer: D is incorrect. Regulations don't represent the best answer for this question.
Answer: A is incorrect. Standards are guidelines and don't represent the best answer for this
question.
Answer: C is incorrect. While governance is tempting, the best answer is organizational process
assets, as it represents the rules and policies of the organization.
QUESTION 130
You are the business analyst for your organization and your requirements for the endeavor
have recently been approved. Your organization creates a baseline for the requirements based
on the approval of the requirements. What must happen in your business analysis activities if
the requirements for your endeavor need to be changed?
A. You'll need to create new baselines.
B. You'll need to implement configuration management.

C. You'll need to use a change control system.
D. You'll need to create requirements versioning.
Correct Answer: C
Explanation:
If an organization baselines requirements and the requirements change after approval, then the
organization must use a change control system. The change control system helps to manage
desired changes, provides governance for the change, and documents the proposed change.
Answer: A is incorrect. Rebaselining is rarely appropriate; sending the changes through the
change control system is the best answer.
Answer: D is incorrect. Requirements versioning may be appropriate if the changes are actually
approved after they've passed through the change control system. Answer: B is incorrect.
Configuration management controls the features and functions of the requirements. The best
choice is to send the proposed change through the change control system.
QUESTION 131
When can changes to requirements occur in a business analysis planning and monitoring
assignment?
A. Changes to requirements can occur any time after the project's change control system has
been enacted.
B. Changes to requirements can occur at any time.
C. Change to requirements can occur any time before the project scope statement is created.
D. Change to requirements can occur at any time before the key stakeholders approve the
identified requirements.

Correct Answer: B
Explanation:
Changes to requirements can, and often do, happen at any time.
Answer: D is incorrect. Just because the key stakeholders approve the requirements does not
mean that they would not like to add requirements later in the project. Answer: C is incorrect.
The project scope is generally a good reflection of the identified requirements, but changes can
still happen.
Answer: A is incorrect. Changes to the requirements can happen even before the project
begins.
QUESTION 132
You are the business analyst for your organization. You are coaching Tom about the different
approaches to business analysis. Which type of business analysis approach has the most
business analysis work at the beginning of the project or during the start of a project phase?
A. Requirements-driven approach
B. Change-driven approach
C. Plan-driven approach
D. Value-driven approach
Correct Answer: C
Explanation:
The plan-driven approach has the most business analysis work at the beginning of the project
or during the start of a project phase. This approach has a high amount of formality and detail
for all areas of the business analysis duties, requirements gathering, and monitoring.

Answer: B is incorrect. Change-driven approach uses short iterations of business analysis tasks
throughout the project. Answer: A is incorrect. Requirements-driven approach is not a valid
business analysis term.
Answer: D is incorrect. Value-driven approach is not a valid business analysis term.
QUESTION 133
Some of the requirements in the solution must be completed because of laws and regulations
in your industry. Management would like you, the business analyst, to rank the requirements
according to the relevant laws. What type of requirements prioritization is management having
you complete?
A. Business value ranking

B. Risk ranking
C. Constraint ranking
D. Regulatory ranking
Correct Answer: D
Explanation:
This is an example of a regulatory ranking as you're prioritizing the requirements based on the
requirements that must be implemented based on the regulatory demands.
Answer: B is incorrect. Risk ranking is a prioritization of requirements based on their associated
technical risks. Answer: C is incorrect. This is not a valid prioritization method.
Answer: A is incorrect. The business value ranking prioritizes requirements based on their cost-
benefit analysis.

QUESTION 134
There are three inputs for stakeholder analysis. Which input describes the existing
organizational units and their interactions with one another?
A. Business need
C. Matrix structure
D. Organizational process asset
Correct Answer: B
Explanation:
The enterprise architecture describes the relationship among the organizational units and their
interactions with one another. Answer: A is incorrect. Business need describes business
requirements, solution scope, and solution requirements.
Answer: C is incorrect. A matrix structure is not one of the three inputs for stakeholder analysis.
Answer: D is incorrect. Organizational process assets describe the organizational policies,
procedures, forms, and methodologies the business analyst is to follow.
QUESTION 135
Which of the following defines all of the features and functions of the thing, solution, or service
the project or organization will create?
B. Project scope
C. Requirements foundation
D. Product scope

Correct Answer: D
Explanation:
The product scope defines all of the features and functions of the thing, solution, or service the
project or organization will create. Answer: B is incorrect. The project scope defines all of the
required work to satisfy the requirements of the project.
Answer: A is incorrect. The initial high-level listing of requirements in a change-driven approach
is also known as requirements envisioning.
Answer: C is incorrect. Requirements foundation is not a valid term for business analysis.
QUESTION 136
You are the business analyst for your organization. You're considering if you should make a
solution or purchase it from a vendor. If your team creates the solution, it will cost $286,000
and will cost $2,400 per month to support. The vendor's solution, however, will cost $239,000
and will cost $2,850 per month to support. How long will you need to use your in-house
solution to be more cost effective than the vendor's proposed solution?
A. 105 months
B. 32 months
C. 64 months
D. 19 months
Correct Answer: A
Explanation:
In 105 months, your solution will equate to the cost savings offered by the vendor. In other
words, if your solution will be kept longer than

105 months, it's best to use your solution. You can find this solution by first finding the
difference of the build and buy costs, which is $47,000. Next, find the difference of the monthly
costs, which is only $450. You'll then divide $47,000 by $450 for an answer of 104.4 months, or
for this answer, 105 months. Answer: C is incorrect. 64 months is not the correct calculation to
this scenario.
Answer: B is incorrect. 32 months is not the correct calculation to this scenario. Answer: D is
incorrect. 19 months is not the correct calculation to this scenario.
QUESTION 137
You are the business analyst for your organization and you're notifying the key stakeholders of
a need to gather requirements for an endeavor. One of the stakeholders that you'll need to
attend your requirements workshop is the project manager. What role will the project manager
have in this workshop?
A. The project manager will facilitate the requirements workshop.

B. The project manager will ensure that the needed resources are available.
C. None, the project manager should not be involved until all of the requirements have been
identified.
D. The project manager will help elicit requirements from the stakeholders.
Correct Answer: B
Explanation:
The role of the project manager in elicitation tasks is to ensure that the needed resources are
available. Answer: C is incorrect. The project manager will likely be involved in the
requirements workshop.
Answer: A is incorrect. The project manager won't facilitate the requirements workshop, the
business analyst will.
Answer: D is incorrect. The project manager may help elicit requirements from stakeholders,
but this isn't the best choice for the question.

QUESTION 138
You are a Business Analyst for your organization, and you're preparing to elicit requirements
from stakeholders. You've gathered several inputs to help with the elicitation process. Which
input will you use to ensure that you understand the type of information that should be elicited
from stakeholders?
A. Roles and Responsibilities

B. Stakeholder List
C. Business Need
D. Risk Assessment
Correct Answer: C
Explanation:
The inputs required to prepare for elicitation are as follows:
Business Need. It guarantees that the type of information elicited from stakeholders is
understood to the business analyst. This input is used at the time of eliciting business
requirements.
Solution Scope and Business Case. It guarantees that the type of information elicited from
stakeholders is understood to the business analyst. This input is used at the time of eliciting
stakeholder, transaction requirement, and solution.
Stakeholder List, Roles, and Responsibilities. It is required for the identification of stakeholders
that are required to participate in elicitation activity. Answer: D is incorrect. Risk Assessment is
a review of the risks in the project, and isn't an input to the elicitation business analyst tasks.

QUESTION 139
Nancy has asked you to trace a particular requirement for her. What does 'to trace a
requirement' mean?
A. Tracing a requirement means to look at a requirement and the others to which it is related.
It links business requirements to components in the project's work breakdown structure.
B. Tracing a requirement means to track a requirement from its first identification all the way
to its completion to see what issues, risks, costs, quality, and defects have surrounded the
requirement.
C. Tracing a requirement means to look at a requirement and the others to which it is related.
It links risk, cost, quality, and scope elements to stakeholder and solution requirements to other
artifacts created by the team and to solution components.
D. Tracing a requirement means to look at a requirement and the others to which it is related.
It links business requirements to stakeholder and solution requirements to other artifacts
created by the team and to solution components.
Tracing a requirement is the linkage of the requirements to all the parts of solution including its
execution and creation.
Answer: C is incorrect. This is not a valid definition of tracing a requirement. Requirement
tracing does not consider risk, cost, quality, and other scope elements. Answer: A is incorrect.
This is not a valid definition of tracing a requirement. It does not examine its position in the
project WBS.
QUESTION 140
Which elicitation activity is best described to ensure that the needed resources are organized
and available for the elicitation?
A. Confirming elicitation results

B. Preparing for elicitation
C. Planning for elicitation
D. Managing stakeholder requirements

Correct Answer: B
Explanation:
In order to conduct the elicitation process, the business analyst must work with the appropriate
people, such as the project manager, to ensure that the needed resources are organized and
available for the elicitation.
Answer: C is incorrect. Planning for elicitation is not a valid elicitation task.
Answer: A is incorrect. Confirming elicitation results is the confirmation that the business
analyst understands the requirements and that the stakeholder confirms the results of the
elicitation.
Answer: D is incorrect. Managing stakeholder requirements is not a valid elicitation task.
QUESTION 141
You are the business analyst for your organization. You're creating a document that states the
business need, identifies the key stakeholders, and defines the positive impact the solution will
bring to the organization and stakeholders. What document are you creating?
A. Requirements documentation
B. Business case
C. Project charter
D. Vision statement
Correct Answer: D
Explanation:
This is an example of a vision statement. A vision statement, also called a problem statement,
shows the categories of stakeholders and how the solution will help each stakeholder.
Answer: C is incorrect. A project charter authorizes the project.

Answer: B is incorrect. The business case justifies the cost of the solution for the rewards the
solution will bring to the organization.
Answer: A is incorrect. The requirements documentation doesn't define the benefits of the
solution for the stakeholders; it only lists the requirements of the endeavor.
QUESTION 142
You are the business analyst for your organization. Management has asked you to create a plan
that will define the proposed structure and schedule for communicating the business analysis
activities to the appropriate stakeholders. What plan does management want you to create?
A. Stakeholder Management Plan

B. Business Analysis Plan
C. Communications management plan
D. Business Analysis Communications Plan
Correct Answer: D
Explanation:
Management is asking you to create the business analysis communication plan.
Answer: C is incorrect. This is a specific question asking for the BABOK definition of the business
analysis communication plan. Answer: B is incorrect. The business analysis plan defines the
activities and scope of work.
Answer: A is incorrect. The stakeholder management plan defines how the business analyst will
manage the fears, threats, requirements, and demands of the stakeholders.

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What characteristic must be assigned to each task in your task list?

What characteristic must be assigned to each task in your task list?

What business analysis task is Shelly facilitating in this scenario?

What business analysis task is Shelly facilitating in this scenario?

CCBA.

Certification of Capability in Business Analysis

OPTIMAL LEARNING AND CERTIFICATION SOLUTIONS

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Certification of Capability in Business Analysis

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A. Acceptance evaluation criteria definition

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A. Deming's Quality Circle

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A. Tracy must decompose the requirements in WBS.

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A. Current capability analysis

A. Organizational process assets

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A. Post implementation factor

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A. Requirements management plan

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A. Organizational process asset

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A. Assessment information of the stakeholders' major requirements, expectations, and

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Correct Answer: B Section: (none) Explanation

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A. During project planning

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A. Organizational process asset

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A. Models abstract and simplify reality.

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A. Discuss each idea with the project manager.

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A. Data flow diagram

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A. The change-driven approach favors defining requirements through experimentation. B. The

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