Precision 3640 Tower

Setup and Specifications

0.0.0.0

Regulatory Model: D24M

Regulatory Type: D24M004
May 2020
Rev. A00
Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid
the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

© 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other
trademarks may be trademarks of their respective owners.
 Contents

Chapter 1: Set up your computer................................................................................................... 5

Chapter 2: Chassis.......................................................................................................................10
Front view............................................................................................................................................................................10
Back view............................................................................................................................................................................. 12

Chapter 3: Specifications of Precision 3640 Tower...................................................................... 13

Dimensions and weight..................................................................................................................................................... 13
Processors........................................................................................................................................................................... 13
Chipset..................................................................................................................................................................................14
Operating system............................................................................................................................................................... 14
Memory................................................................................................................................................................................ 15
Ports and connectors........................................................................................................................................................16
Communications................................................................................................................................................................. 17
Audio......................................................................................................................................................................................17
Storage................................................................................................................................................................................. 18
Optical Disk Drive (ODD)........................................................................................................................................... 18
Media-card reader........................................................................................................................................................19
Power supply unit..............................................................................................................................................................20
Video.....................................................................................................................................................................................20
Add-in cards........................................................................................................................................................................ 21
Security................................................................................................................................................................................ 21
Regulatory........................................................................................................................................................................... 22
Data security.................................................................................................................................................................22
Environmental.................................................................................................................................................................... 22
Computer environment.................................................................................................................................................... 23

Chapter 4: System setup............................................................................................................. 24

BIOS overview....................................................................................................................................................................24
Entering BIOS setup program........................................................................................................................................ 24
Boot menu...........................................................................................................................................................................24
Navigation keys..................................................................................................................................................................24
Boot Sequence...................................................................................................................................................................25
System setup options.......................................................................................................................................................25
Assigning a system setup password............................................................................................................................. 30
Deleting or changing an existing system setup password.......................................................................................30
Clearing CMOS settings/RTC reset..............................................................................................................................31
Clearing BIOS (System Setup) and System passwords........................................................................................... 31

Chapter 5: Software....................................................................................................................32
Downloading Windows drivers....................................................................................................................................... 32
System device drivers................................................................................................................................................ 32
Serial IO driver..............................................................................................................................................................32
Security drivers............................................................................................................................................................ 32

Contents 3
 USB drivers................................................................................................................................................................... 32
Network adapter drivers............................................................................................................................................33
Realtek Audio................................................................................................................................................................33
Storage controller........................................................................................................................................................33

Chapter 6: Getting help and contacting Dell................................................................................ 34

4 Contents
 1
Set up your computer
Steps
1. Connect the keyboard and mouse.

2. Connect to your network using a cable, or connect to a wireless network.

NOTE: The wireless network card is optional and needs to be purchased separately.

Set up your computer 5

3. Connect the display.

NOTE: If you ordered your computer with a discrete graphics card, the HDMI and the display ports on the back panel of
your computer are covered. Connect the display to the discrete graphics card.

4. Connect the power cable.

6 Set up your computer

5. Press the power button.

Set up your computer 7

6. Follow the instructions on the screen to finish Windows setup:
a. Connect to a network.

b. Sign-in to your Microsoft account or create a new account.

8 Set up your computer

7. Locate Dell apps.

Table 1. Locate Dell apps

Icons Functions

Register your computer

Dell Help & Support

SupportAssist — Check and update your computer

Set up your computer 9

 2
Chassis
This chapter illustrates the multiple chassis views along with the ports and connectors and also explains the FN hot key
combinations.

Front view

Figure 1. Front view with standard I/O configuration

1. Power button/Diagnostics indicator

2. Hard drive activity LED
3. 3.5 mm stereo headset/mic combo
4. 2x USB 2.0 Type-A ports
5. Optical drive/CAC Reader (Optional)
6. USB 3.2 Type C Gen2 (10 Gbps), with PowerShare
7. USB 3.2 Type A Gen1 (5 Gbps), with PowerShare

10 Chassis
Figure 2. Front view with advanced I/O configuration

1. Power button/Diagnostics indicator

2. Hard drive activity LED
3. 3.5 mm stereo headset/mic combo
4. USB 3.2 Type A Gen1 (5 Gbps)
5. USB 3.2 Type A Gen2 (10 Gbps)
6. Optical drive/CAC Reader (Optional)
7. Media card reader
8. USB 3.2 Type C Gen2 (10 Gbps), with PowerShare
9. USB 3.2 Type A Gen2 (10 Gbps), with PowerShare

Chassis 11
Back view

1. Cable cover slot 2. Padlock loop

3. 2x DisplayPort 1.4 4. PS/2 port (Keyboard)
5. PS/2 port (Mouse) 6. 2x USB 2.0 Type-A ports with Smart Power On
7. 2x USB 3.2 Type A Gen2 (10 Gbps) 8. 2x USB 3.2 Type A Gen1 (5 Gbps)
9. Line-out re-tasking Line-in audio port 10. Cable hook slot
11. PCIe Expansion slots (Placeholder) 12. PSU hinge release latch
13. PSU release latch 14. Power port
15. PSU Built in Self Test (BIST) LED 16. Ethernet port
17. Placeholder for optional VGA, DP, HDMI, Type-C 18. Security screw
daughterboards
19. Kensington Cable lock 20. Cover release latch

12 Chassis
 3
Specifications of Precision 3640 Tower

Dimensions and weight

Table 2. Dimensions and weight
Description Values
Height 13.19 in. (335.0 mm)

Width 6.95 in. (176.6 mm)

Depth 13.58 in. (345.0 mm)

Weight (approximate) 23.37 lb (10.6 kg)

NOTE: The weight of your system unit varies depending on the configuration ordered and the manufacturing variability.

Processors
NOTE: Global Standard Products (GSP) are a subset of Dell’s relationship products that are managed for availability and
synchronized transitions on a worldwide basis. They ensure the same platform is available for purchase globally. This allows
customers to reduce the number of configurations managed on a worldwide basis, thereby reducing their costs. They also
enable companies to implement global IT standards by locking in specific product configurations worldwide.
Device Guard (DG) and Credential Guard (CG) are the new security features that are only available on Windows 10 Enterprise
today. Device Guard is a combination of enterprise-related hardware and software security features. When you configure
together, it locks a device down so that it can only run trusted applications. Credential Guard uses virtualization-based security
to isolate secrets (credentials) so that only privileged system software can access them. Unauthorized access to these secrets
can lead to credential theft attacks. Credential Guard prevents these attacks by protecting NT LAN Manager (NTLM) password
hashes and Kerberos Ticket Granting Tickets.
NOTE: Processor numbers are not a measure of performance. Processor availability is subject to change and may vary by
region/country.

Table 3. Processors
Processors Wattag Core Thread Speed Cache Integrated graphics
e count count
10 th Generation Intel Core i3-10100, 65 W 4 8 3.6 GHz to 4.3 6 MB Intel UHD Graphics
DDR4 2666 GHz 630
10 th Generation Intel Core i5-10500, 65 W 6 12 3.1 GHz to 4.5 12 MB Intel UHD Graphics
DDR4 2666 GHz 630
10 th Generation Intel Core i5-10600, 65 W 6 12 3.3 GHz to 4.8 12 MB Intel UHD Graphics
DDR4 2666 GHz 630
10 th Generation Intel Core i5-10600K, 125 W 6 12 4.1 GHz to 4.8 12 MB Intel UHD Graphics
DDR4 2666 GHz 630
10 th Generation Intel Core i7-10700, 65 W 8 16 2.9 GHz to 4.8 16 MB Intel UHD Graphics
DDR4 2933 GHz 630

Specifications of Precision 3640 Tower 13

Table 3. Processors (continued)
Processors Wattag Core Thread Speed Cache Integrated graphics
e count count
10 th Generation Intel Core i7-10700K, 125 W 8 16 3.8 GHz to 5.1 16 MB Intel UHD Graphics
DDR4 2933 GHz 630
10 th Generation Intel Core i9-10900, 65 W 10 20 2.8 GHz to 5.2 20 MB Intel UHD Graphics
DDR4 2933 GHz 630
10 th Generation Intel Core i9-10900K, 125 W 10 20 3.7 GHz to 5.3 20 MB Intel UHD Graphics
DDR4 2933 GHz 630
10 th Generation Intel Xeon W-1250, 80 W 6 12 3.3 GHz to 4.7 12 MB Intel UHD Graphics
DDR4 2666 GHz P630
10 th Generation Intel Xeon W-1250P, 125 W 6 12 4.1 GHz to 4.8 12 MB Intel UHD Graphics
DDR4 2666 GHz P630
10 th Generation Intel Xeon W-1270, 80 W 8 16 3.4 GHz to 5.0 16 MB Intel UHD Graphics
DDR4 2933 GHz P630
10 th Generation Intel Xeon W-1270P, 125 W 8 16 3.8 GHz to 5.1 16 MB Intel UHD Graphics
DDR4 2933 GHz P630
10 th Generation Intel Xeon W-1290, 80 W 10 20 3.2 GHz to 5.2 20 MB Intel UHD Graphics
DDR4 2933 GHz P630
10 th Generation Intel Xeon W-1290P, 125 W 10 20 3.7 GHz to 5.3 20 MB Intel UHD Graphics
DDR4 2933 GHz P630

NOTE:
● Intel Core i3, i5, and Xeon 1250, 1250P support up to 2666 MHz memory operating speed.
● Intel Core i7, i9, and Xeon 1270, 1270P, 1290, 1290P support up to 2933 MHz memory operating speed.

Chipset
Table 4. Chipset
Description Values
Chipset Comet Lake PCH-H W480

Processor 10 th Intel Comet Lake Core i3/i5/i7/i9 and Xeon CPU

DRAM bus width 64-bit

PCIe bus Up to Gen 3.0

Operating system
Your Precision 3640 Tower supports the following operating systems:
● Windows 10 Home (64-bit)
● Windows 10 Professional (64-bit)
● Windows 10 Professional (64-bit) National Academic
● Windows CMIT Government Edition (CMGE V2020-L)
● Windows 10 Professional Workstation (64-bit) (for 6 or more cores)
● Windows 10 IoT Enterprise LTSC
● Red Hat Enterprise Linux 8.2
● Ubuntu Linux 18.04 LTS

14 Specifications of Precision 3640 Tower

● NeoKylin Linux 7.0 (China only)

Memory
Table 5. Memory specifications
Description Values
Slots Four DIMM slots

Type DDR4 DRAM ECC or non-ECC memory

Speed 2666 MHz or 2933 MHz

NOTE: 2933 MHz for Intel Core i7, i9 or, Xeon 1270,
1270P, 1290, 1290P processors.

Maximum memory 128 GB

Minimum memory 8 GB

Memory per slot ● 4 GB, 8 GB, 16 GB and, 32 GB

Configurations supported: ● 128 GB: 4 x 32 GB, UDIMM, ECC, 2933 MHz, or 2666
MHz depending on processor
● 64 GB: 2 x 32 GB or 4 x 16 GB, UDIMM, ECC, 2933 MHz,
or 2666 MHz depending on processor
● 32 GB: 2 x 16 GB or 4 x 8 GB or 1 x 32 GB, UDIMM, ECC,
2933 MHz, or 2666 MHz depending on processor
● 16 GB: 2 x 8 GB, 1 x 16 GB, UDIMM, ECC, 2933 MHz, or
2666 MHz depending on processor
● 8 GB: 1 x 8 GB, 2 x 4 GB, UDIMM, ECC, 2933 MHz, or
2666 MHz depending on processor
● 128 GB: 4 x 32 GB, UDIMM, non-ECC, 2933 MHz, or
2666 MHz depending on processor
● 64 GB: 2 x 32 GB or 4 x 16 GB, UDIMM, non-ECC, 2933
MHz, or 2666 MHz depending on processor
● 32 GB: 4 x 8 GB, 1 x 32 GB, 2 x 16 GB, UDIMM, non-
ECC, 2933 MHz, or 2666 MHz depending on processor
● 16 GB: 4 x 4 GB, 2 x 8 GB, UDIMM, non-ECC, 2933 MHz,
or 2666 MHz depending on processor
● 8 GB: 1 x 8 GB, 2 x 4 GB, UDIMM, non-ECC, 2933 MHz,
or 2666 MHz depending on processor
NOTE:
● Intel Core i3, i5, and Xeon 1250, 1250P support up to
2666 MHz memory operating speed.
● Intel Core i7, i9, and Xeon 1270, 1270P, 1290, 1290P
support up to 2933 MHz memory operating speed.

NOTE: A multiple DIMM memory option is recommended

to prevent any performance reduction. If the computer
configuration includes integrated graphics, consider
selecting 2 or more DIMMs.

Specifications of Precision 3640 Tower 15

Ports and connectors
Table 6. Ports and connectors
Description Values
Network One RJ-45 Network connector
Front USB NOTE: Front I/O offerings are tied with chassis (PSU)
selection and are different based on region. Precision
3640 Tower has two Front I/O offerings: Standard and
Advanced Front I/O
Standard Front I/O USB ports:
● Two USB 2.0 Type A
● One USB 3.2 Type A Gen1, with PowerShare
● One USB 3.2 Type C Gen2, with PowerShare
Advanced Front I/O USB ports:
● One USB 3.2 Type A Gen1
● One USB 3.2 Type A Gen2
● One USB 3.2 Type A Gen2, with PowerShare
● One USB 3.2 Type C Gen2, with PowerShare
NOTE: PowerShare delivers power only while the system
is in S3 (Standby) state. The S4/S5 (Hibernate or
Powered down) sleep states are not supported.

Back USB ● Two USB 2.0 Type A (with SmartPower)

● Two USB 3.2 Type A Gen2
● Two USB 3.2 Type A Gen1
Audio ● One 3.5 mm headphone jack (Front)
● One Line-out re-tasking Line-in audio port (Back)
Memory card reader NOTE: SD Media card reader is only included with
Advanced Front I/O configuration.
Push-Pull type with USB 3.0 interface and WORM (Write
Once Read Many) support.
Video ● Two DisplayPort 1.4
● One Optional Port (VGA or HDMI 2.0 or DP1.4 or USB
Type C with DP-Alt mode)
Serial Two PS2 (Legacy for keyboard and mouse)
Internal
Expansion ● One Full-height Gen 3 PCIe x16 slot
● One Full-height Gen 3 PCI slot
● One Full-height Gen 3 PCIe x4 slot
M.2 ● One M.2 2230 PCIe x1 slot, keyed E for WiFi and Bluetooth
card
● One M.2 2280 PCIe x4, keyed M for solid-state drive
● One M.2 2280 PCIe x4 and SATA slot, keyed M for solid-
state drive
NOTE: To learn more about the features of different
types of M.2 cards, see the knowledge base article at
https://www.dell.com/support/article/sln301626/.

16 Specifications of Precision 3640 Tower

Communications
WLAN module
Table 7. Wireless module specifications
Description Values
Model number Qualcomm QCA61x4A (DW1820) Intel Wi-Fi 6, AX201, 2x2, 802.11ax with
Bluetooth 5.1
Transfer rate 867 Mbps 2400 Mbps
Frequency bands supported 2.4 GHz/5 GHz 2.4 GHz/5 GHz
Wireless standards ● WiFi 802.11a/b/g ● WiFi 802.11a/b/g
● Wi-Fi 4 (WiFi 802.11n) ● Wi-Fi 4 (WiFi 802.11n)
● Wi-Fi 5 (WiFi 802.11ac) ● Wi-Fi 5 (WiFi 802.11ac)
● Wi-Fi 6 (WiFi 802.11ax)
Encryption ● 64-bit/128-bit WEP ● 64-bit/128-bit WEP
● AES-CCMP ● AES-CCMP
● TKIP ● TKIP
Bluetooth Bluetooth 4.2 Bluetooth 5.1

Ethernet
Table 8. Ethernet specifications
Description Values
Model number Intel WGI219LM

Transfer rate 10/100/1000 Mbps

Audio
Table 9. Audio specifications
Description Values
Type Universal type

Controller Realtek ALC3246

Internal interface High Definition audio

External interface ● Universal 3.5 mm headphone jack (Front)

● Line-out re-tasking Line-in audio port

Specifications of Precision 3640 Tower 17

Storage
Primary storage
Precision 3640 supports up to 4x 2.5" HDD or up to 3x 3.5" HDD. Also, Precision 3640 supports up to 3x M.2 NVMe SSDs. (2x
via M.2 2280 slots on motherboard and 1x via Dell Ultra Speed Drive)
Your computer supports one or any combination of the following storage configurations:
● 4x 2.5 inch SATA hard-disk drive or
● 3x 3.5 inch SATA hard-disk drive and
● 2x M.2 2280 NVMe solid-state drive (class 40 or 50)
NOTE: 1x 2280 NVMe SSD on optional PCIe SSD M.2 Interposer Card (Dell Ultra Speed Drive).

The primary drive of your computer varies with the storage configuration. For computers:
● with a M.2 drive, the M.2 drive is the primary drive
● without a M.2 drive, the 2.5-inch/3.5-inch hard drive is the primary hard drive

Table 10. Primary Storage specifications

Storage type Interface type Capacity

2.5 in. hard disk drive, 5400 RPM SATA AHCI, upto 6 Gbps up to 2 TB

2.5 in. hard disk drive, 7200 RPM SATA AHCI, upto 6 Gbps Up to 1 TB

3.5 in. hard disk drive, 5400 RPM SATA AHCI, upto 6 Gbps 4 TB

3.5 in. hard disk drive, 7200 RPM SATA AHCI, upto 6 Gbps Up to 2 TB

3.5 in. hard disk drive, 7200 RPM Enterprise SATA AHCI, upto 6 Gbps Up to 8 TB

2.5 in. hard-disk drive, 7200 RPM, FIPS Self Encrypting SATA AHCI, upto 6 Gbps 500 GB

M.2 2280, PCIe x4 Gen 3 NVMe, Class 40 solid-state drive NVMe 3.0 PCIe x4 Up to 2 TB

M.2 2280, PCIe x4 Gen 3 NVMe, Class 50 solid-state drive NVMe 3.0 PCIe x4 Up to 1 TB

M.2 2280, PCIe x4 Gen 3 NVMe, Class 50 solid-state drive Self NVMe 3.0 PCIe x4 Up to 1 TB
Encrypting Opal 2.0

NOTE: 3640 ships with only the required number of HDD bays (blue plastic carriers) and SATA cables according to the
ordered configurations. To install additional HDDs, extra HDD bays and SATA cables are available via Customer Kits. Please
refer the service manual or get in touch with our Sales Specialists if you need further advise on installing hard drives after
purchasing the system.

Optical Disk Drive (ODD)

Table 11. 8x Optical Disk 9.5mm Drive DVD +/- R/W
Description Values
Type 8x Optical Disk 9.5 mm Drive 8x Optical Disk 9.5 mm Drive 6x BluRay 9.5 mm Drive
DVD +/- R/W DVD ROM DVD/CD/BD +/- R/W
External dimensions 128.0 mm (5.04 in.)/ 9.5 mm 128.0 mm (5.04 in.)/ 9.5 mm 128.0 mm (5.04 in.)/ 9.5 mm
without bezel (W x H X D) (0.37 in.)/ 126.1 mm (4.97 in.) (0.37 in.)/ 126.1 mm (4.97 in.) (0.37 in.)/ 126.1 mm (4.97 in.)
Weight (max) 140 g (0.39 lb) 140 g (0.39 lb) 140 g (0.39 lb)
Interface type and speed SATA 1.5 Gb/s SATA 1.5 Gb/s SATA 1.5 Gb/s

18 Specifications of Precision 3640 Tower

Table 11. 8x Optical Disk 9.5mm Drive DVD +/- R/W (continued)
Description Values
Disc capacity Standard Standard Standard
Internal buffer size 0.5 MB 0.5 MB 4 MB
Access time (typical) Supplier dependent Supplier dependent Supplier dependent
Maximum data transfer
rates
Writes 8x DVD/24x CD Not applicable 8x DVD/24x CD/ 6x BD
Reads 8x DVD/24x CD 8x DVD/24x CD 8x DVD/24x CD/ 6x BD
Power source
DC power requirement 5V 5V 5V
DC current 1300 mA 1300 mA 1300 mA
Environmental
Operating Conditions
(Non-Condensing):
Operating Temperature 5°C to 50°C 5°C to 50°C 5°C to 50°C
Range
Relative Humidity Range 10% to 90% RH 10% to 90% RH 10% to 90% RH
Maximum Wet Bulb 29°C 29°C 29°C
Temperature
Altitude Range 0 m to 3048 m 0 m to 3048 m 0 m to 3048 m
Environmental Non-
Operating Conditions
(Non-Condensing):
Operating Temperature -40°C to 65°C -40°C to 65°C -40°C to 65°C
Range
Relative Humidity Range 5% to 95% RH 5% to 95% RH 5% to 95% RH
Maximum Wet Bulb 38°C 38°C 38°C
Temperature
Altitude Range 0 m to 10600 m 0 m to 10600 m 0 m to 10600 m

Media-card reader
Table 12. Media-card reader specifications
Description Values
Type SD 4.0 Media card reader, Push-Pull Type with WORM
support (Optional)

Cards supported ● SDHC

● SDXC

Specifications of Precision 3640 Tower 19

Power supply unit
Table 13. Power supply unit specifications
Descriptio
Values
n
Type ATX 300 W ATX 300 W Gold ATX 460 W Gold ATX 550 W Gold ATX 1000 W Gold
Bronze
Input 90 VAC to 264 90 VAC to 264 VAC 90 VAC to 264 VAC 90 VAC to 264 VAC 90 VAC to 264 VAC
voltage VAC
Input 47 Hz to 63 Hz 47 Hz to 63 Hz 47 Hz to 63 Hz 47 Hz to 63 Hz 47 Hz to 63 Hz
frequency
Input 6A 6A 6A 6A ● 100 V - 240 V : 12
current A
(maximum) ● 220 V - 240 V: 6A
Output ● 5.1 V /13 A ● 5.1 V /13 A ● 5.1 V /20 A ● 5.1 V /20 A ● 12 VA / 42 A
current ● 12 VA1/16.5 A ● 12 VA1/16.5 A ● 12 VA1/18 A ● 12 VA1/18 A ● 12 VB / 52 A
(continuous ● 12 VA2/16.5 ● 12 VA2/16.5 A ● 12 VA2/18 A ● 12 VA2/18 A ● 12 D / 16 A
) A ● 12 VB/16 A ● 12 VB/16 A ● 12 VB/16 A ● 3.3 V / 20 A
● 12 VB/16 A ● 3.3 V/10 A ● 12 VC/18 A ● 12 VC1/18 A ● 5.1 V / 20 A
● 3.3 V/10 A ● 5.1 Vaux/4 A ● 3.3 V/15 A ● 12 VC2/18 A ● -12 V / 0.5 A
● 5.1 Vaux/4 A ● 5.1 Vaux/4 A ● 3.3 V/15 A ● 5.1 Vaux / 4 A
● 5.1 Vaux/4 A
Rated ● 5.1 V ● 5.1 V ● 5.1 V ● 5.1 V ● 12 VA
output ● 12 VA1 ● 12 VA1 ● 12 VA1 ● 12 VA1 ● 12 VB
voltage ● 12 VA2 ● 12 VA2 ● 12 VA2 ● 12 VA2 ● 12 D
● 12 VB ● 12 VB ● 12 VB ● 12 VB ● 3.3 V
● 3.3 V ● 3.3 V ● 12 VC ● 12 VC1 ● 5.1 V
● 5.1 Vaux ● 5.1 Vaux ● 3.3 V ● 12 VC2 ● -12 V
● 5.1 Vaux ● 3.3 V ● 5.1 Vaux
● 5.1 Vaux
Temperature range:
Operating 5°C to 45°C 5°C to 45°C (41°F to 5°C to 45°C (41°F 5°C to 45°C (41°F 5°C to 45°C (41°F
(41°F to 113°F) 113°F) to 113°F) to 113°F) to 113°F)
Storage -40°C to 70°C -40°C to 70°C -40°C to 70°C -40°C to 70°C -40°C to 70°C
(-40°F to (-40°F to 158°F) (-40°F to 158°F) (-40°F to 158°F) (-40°F to 158°F)
158°F)

Video
Table 14. Integrated graphics specifications
Integrated graphics
Controller External display support Memory size Processor

Intel UHD Graphics 630 ● Two DisplayPort Shared system memory 10 th Generation Intel
● VGA/ USB Type-C Alt mode/HDMI Core i5/ i7/i9
processors

Intel UHD Graphics P630 ● Two DisplayPort Shared system memory 10 th Generation
● VGA/ USB Type-C Alt mode/HDMI Intel Xeon W-series
processors

20 Specifications of Precision 3640 Tower

Table 15. Discrete graphics specifications
Discrete graphics
Controller External display support Memory size Memory Type

NVIDIA Quadro RTX 5000 ● Four DisplayPort 16 GB DDR6

● One USB Type-C port

NVIDIA Quadro P2200 ● Four DisplayPort 5 GB DDR5X

NVIDIA Quadro P1000 ● Four mini-DisplayPort 4 GB DDR5

NVIDIA Quadro P620 ● Four mini-DisplayPort 2 GB DDR5

NVIDIA Quadro P400 ● Three mini-DisplayPort 2 GB DDR5

● One USB Type-C port

AMD Radeon Pro W5700 ● Five mini-DisplayPort 8 GB DDR6

● One USB Type-C port

AMD Radeon PRO W5500 ● Four DisplayPort 8 GB DDR6

AMD Radeon Pro WX3200 ● Four mini-DisplayPort 4 GB DDR5X

Add-in cards
Table 16. Add-in cards
Add-in cards
Thunderbolt PCIe Add-In Card
Dell Ultra-Speed Drive
PCIe card with serial and parallel port, Full Height
Serial port add-in card (PCIe)
Intel I210 1Gb Ethernet Adapter (1X1GbE)
Aquantia AQtion AQN-108 5/2.5 GbE NIC Adapter (Full Height)
Intel Ethernet Converged Network Adapter X550-T2
USB 3.2 Type C PCIe add-in card

Security
Table 17. Security
Security options Dell Precision Tower 3640
Cable lock Supported
Padlock Supported
Lockable port cover Optional
Chassis Intrusion Switch Standard
Dell Smartcard Keyboard Optional

Specifications of Precision 3640 Tower 21

Regulatory
Table 18. Regulatory compliance
Features Specifications
ENERGY STAR 8.0 qualified Compliant
EPEAT Gold Registered available in select configurations and regions only
China CECP Compliant
China RoHS Compliant
TCO 8.0 available in select configurations only
CEL Compliant
WEEE Compliant
Japan Energy Law Compliant
South Korea E-standby Compliant
South Korea Eco-label Compliant
EU RoHS Compliant

Data security
Table 19. Data security
Data security options Values
Dell Data Protection—Endpoint Security Suite and Endpoint Supported
Security Suite Enterprise
Dell Data Protection—Software Encryption Supported
Dell Data Protection—External Media Encryption Not supported
Windows 10 Device Guard and Credential Guard (Enterprise Supported
SKU)
Microsoft Windows BitLocker Supported
Local hard drive data wipe through BIOS (secure erase) Supported
FIPS Self-Encrypting Opal 2.0 hard drive Supported
Dell Data Guardian Supported

Environmental
Table 20. Environmental specifications
Feature Dell Precision 3640 Tower
Recyclable packaging Yes
BFR/PVC—free chassis No
Vertical orientation packaging support Yes
Energy-Efficient Power Supply Standard
ENV0424 compliant Yes

22 Specifications of Precision 3640 Tower

 NOTE: Wood‐based fiber packaging contains a minimum of 35% recycled content by total weight of wood‐based fiber.
Packaging that contains without wood‐based fiber can be claimed as Not Applicable. Anticipated Required Criteria for
EPEAT Revision Effective 1H 2018.

Computer environment
Airborne contaminant level: G1 as defined by ISA-S71.04-1985

Table 21. Computer environment

Description Operating Storage
Temperature range Normal ambient condition 25°C and -40°C to 65°C (-40°F to 149°F)
40~50%RH 0°C to Normal ambient
condition 25°C and 40~50%RH 35°C
(32°F to 95°F)

Relative humidity (maximum) Normal ambient condition 25°C and 0%RH 10% to 95%RH 95% (non-
40~50%RH 10% to Normal ambient condensing)
condition 25°C and 40~50%RH 80%
(non-condensing)

Vibration (maximum) * 0.26 GRMS 1.37 GRMS

Shock (maximum) 40 G† 105 G†

Altitude (maximum) -15.2 m to 3048 m (-50 ft to 10,000 ft) -15.2 m to 10,668 m (-50 ft to 35,000
ft)

* Measured using a random vibration spectrum that simulates user environment.

† Measured using a 2 ms half-sine pulse when the hard drive is in use.

‡ Measured using a 2 ms half-sine pulse when the hard-drive head is in parked position.

Specifications of Precision 3640 Tower 23

 4
System setup
System setup enables you to manage your hardware and specify BIOS level options. From the System setup, you can:
● Change the NVRAM settings after you add or remove hardware
● View the system hardware configuration
● Enable or disable integrated devices
● Set performance and power management thresholds
● Manage your computer security

BIOS overview
The BIOS manages data flow between the computer's operating system and attached devices such as hard disk, video adapter,
keyboard, mouse, and printer.

Entering BIOS setup program

About this task
Turn on (or restart) your computer and press F2 immediately.

Boot menu
Press <F12> when the Dell logo appears to initiate a one-time boot menu with a list of the valid boot devices for the system.
Diagnostics and BIOS Setup options are also included in this menu. The devices listed on the boot menu depend on the bootable
devices in the system. This menu is useful when you are attempting to boot to a particular device or to bring up the diagnostics
for the system. Using the boot menu does not make any changes to the boot order stored in the BIOS.
The options are:
● UEFI Boot:
○ Windows Boot Manager
● Other Options:
○ BIOS Setup
○ BIOS Flash Update
○ Diagnostics
○ Change Boot Mode Settings

Navigation keys
NOTE: For most of the System Setup options, changes that you make are recorded but do not take effect until you restart
the system.

Keys Navigation
Up arrow Moves to the previous field.
Down arrow Moves to the next field.
Enter Selects a value in the selected field (if applicable) or follow the link in the field.
Spacebar Expands or collapses a drop-down list, if applicable.

24 System setup
Keys Navigation
Tab Moves to the next focus area.
Esc Moves to the previous page until you view the main screen. Pressing Esc in the main screen displays a
message that prompts you to save any unsaved changes and restarts the system.

Boot Sequence
Boot Sequence allows you to bypass the System Setup–defined boot device order and boot directly to a specific device (for
example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can:
● Access System Setup by pressing F2 key
● Bring up the one-time boot menu by pressing F12 key
The one-time boot menu displays the devices that you can boot from including the diagnostic option. The boot menu options
are:
● Removable Drive (if available)
● STXXXX Drive (if available)
NOTE: XXX denotes the SATA drive number.
● Optical Drive (if available)
● SATA Hard Drive (if available)
● Diagnostics
NOTE: Choosing Diagnostics, will display the diagnostics screen.

The boot sequence screen also displays the option to access the System Setup screen.

System setup options

NOTE: Depending on this computer and its installed devices, the items listed in this section may or may not appear.

Table 22. System setup options—System information menu

General-System Information
System Information
BIOS Version Displays the BIOS version number.
Service Tag Displays the Service Tag of the computer.
Asset Tag Displays the Asset Tag of the computer.
Ownership Tag Displays the ownership tag of the computer.
Manufacture Date Displays the manufacture date of the computer.
Ownership Date Displays the ownership date of the computer.
Express Service Code Displays the express service code of the computer.
Memory Information
Memory Installed Displays the total computer memory installed.
Memory Available Displays the total computer memory available.
Memory Speed Displays the memory speed.
Memory Channel Mode Displays single or dual channel mode.
Memory Technology Displays the technology used for the memory.
DIMM 1 Size Displays the DIMM 1 memory size.
DIMM 2 Size Displays the DIMM 2 memory size.

System setup 25
Table 22. System setup options—System information menu (continued)
General-System Information
PCI Information
SLOT2 Displays the PCI information of the computer.
SLOT3 Displays the PCI information of the computer.
SLOT5_M.2 Displays the PCI information of the computer.
Processor Information
Processor Type Displays the processor type.
Core Count Displays the number of cores on the processor.
Processor ID Displays the processor identification code.
Current Clock Speed Displays the current processor clock speed.
Minimum Clock Speed Displays the minimum processor clock speed.
Maximum Clock Speed Displays the maximum processor clock speed.
Processor L2 Cache Displays the Processor L2 Cache size.
Processor L3 Cache Displays the Processor L2 Cache size.
HT Capable Displays whether the processor is HyperThreading (HT) capable.
64-Bit Technology Displays whether 64-bit technology is used.
Device Information
SATA-0 Displays the SATA device information of the computer.
SATA-1 Displays the SATA device information of the computer.
M.2 PCIe SSD-2 Displays the M.2 PCIe SSD information of the computer.
LOM MAC Address Displays the LOM MAC address of the computer.
Video Controller Displays the video controller type of the computer.
Audio Controller Displays the audio controller information of the computer.
Wi-Fi Device Displays the wireless device information of the computer.
Bluetooth Device Displays the bluetooth device information of the computer.
Boot Sequence
Boot Sequence Displays the boot sequence.
Boot List Option Displays the available boot options.
UEFI Boot Path Security
Always,Except Internal HDD Enable or disable the system to prompt the user to enter the Admin password
when booting a UEFI boot path from the F12 boot menu. Default: Enabled
Always Enable or disable the system to prompt the user to enter the Admin password
when booting a UEFI boot path from the F12 boot menu. Default: Disabled
Never Enable or disable the system to prompt the user to enter the Admin password
when booting a UEFI boot path from the F12 boot menu. Default: Disabled
Date/Time Displays the current date in MM/DD/YY format and current time in HH:MM:SS
AM/PM format.

Table 23. System setup options—System Configuration menu

System Configuration
Integrated NIC Controls the on-board LAN controller.
Enable UEFI Network Stack Enable or disable UEFI Network Stack.

26 System setup
Table 23. System setup options—System Configuration menu (continued)
System Configuration
SATA Operation Configure operating mode of the integrated SATA hard drive controller.
Drives Enable or disable various drives on board.
SATA-0 Displays the SATA device information of the computer.
SATA-1 Displays the SATA device information of the computer.
M.2 PCIe SSD-2 Displays the M.2 PCIe SSD information of the computer.
SMART Reporting Enable or disable SMART Reporting during system startup.
USB Configuration
Enable USB Boot Support Enable or disable booting from USB mass storage devices such as external
hard drive, optical drive, and USB drive.
Enable front USB Port Enable or disable the front USB ports.
Enable rear USB Port Enable or disable the rear USB ports.
Front USB Configuration Enable or disable the front USB ports.
Rear USB Configuration Enable or disable the rear USB ports.
Audio Enable or disable the integrated audio controller.
Miscellaneous Devices Enable or disable various onboard devices.

Table 24. System setup options—Video menu

Video
Multi-Display Enable or disable multiple displays.
Primary Display Set or change the primary display.

Table 25. System setup options—Security menu

Security
Admin Password Set, change, or delete the administrator password.
System Password Set, change, or delete the system password.
Internal HDD-0 Password Set, change, or delete the internal hard-disk drive password.
Password Configuration Control the minimum and maximum number of characters allowed for Admin
and System passwords.
Password Change Enable or disable changes to the System and Hard Disk passwords when an
administrator password is set.
UEFI Capsule Firmware Updates Enable or disable BIOS updates through UEFI capsule update packages.
PTT Security
PTT On Enable or disable Platform Trust Technology (PTT) visibility to the operating
system.
Clear Default: Disabled
PPI ByPass for Clear Command Enable or disable the TPM Physical Presence Interface (PPI). When enabled,
this setting will allow the OS to skip BIOS PPI user prompts when issuing
the Clear command. Changes to this setting take effect immediately.Default:
Disabled
Absolute(R) Enable or disable the BIOS module interface of the optional Computrace(R)
Service from Absolute Software.
Admin Setup Lockout Enable to prevent users from entering Setup when an Admin Password is set.
Master Password Lockout Disables the master password support. Hard Disk passwords need to be
cleared before changing the setting.

System setup 27
Table 25. System setup options—Security menu (continued)
Security
SMM Security Mitigation Enable or disable SMM Security Mitigation

Table 26. System setup options—Secure Boot menu

Secure Boot
Secure Boot Enable Enable or disable the secure boot feature.
Secure Boot Mode Modifies the behavior of Secure Boot to allow evaluation or enforcement of
UEFI driver signatures.
● Deployed Mode-Default: Enabled
● Audit Mode-Default: Disabled

Deployed Mode Enable or disable the deployed mode.

Audit Mode Enable or disable the audit mode.
Expert Key Management
Expert Key Management Enable or disable Expert Key Management.
Custom Mode Key Management Select the custom values for expert key management.

Table 27. System setup options—Intel Software Guard Extensions menu

Intel Software Guard Extensions
Intel SGX Enable Enable or disable Intel Software Guard Extensions.
Enclave Memory Size Set the Intel Software Guard Extensions Enclave Reserve Memory Size.
Performance
Multi Core Support Enable multiple cores.
Default: Enabled.

Intel SpeedStep Enable or disable Intel Speedstep Technology.

Default: Enabled.
NOTE: If enabled, the processor clock speed and core voltage are adjusted
dynamically based on the processor load.

C-States Control Enable or disable additional processor sleep states.

Default: Enabled.

Intel TurboBoost Enable or disable Intel TurboBoost mode of the processor.

Default: Enabled.

HyperThread control Enable or disable HyperThreading in the processor.

Default: Enabled.

Power Management
AC Recovery Sets what action the computer takes when power is restored.
Enable Intel Speed Shift Technology Enable or disable Intel Speed Shift Technology.
Auto On Time Enable to set the computer to turn on automatically every day or on a
preselected date and time. This option can be configured only if the Auto On
Time is set to Everyday, Weekdays or Selected Days.
Default: Disabled.

USB Wake Support Enable the USB devices to wake the computer from Standby.
Deep Sleep Control Enables you to control the Deep Sleep mode support.

28 System setup
Table 27. System setup options—Intel Software Guard Extensions menu (continued)
Intel Software Guard Extensions
Wake on LAN/WLAN Enables the computer to be powered on by special LAN signals.
Block sleep Enables you to block entering to sleep mode in OS environment.
POST Behavior
Numlock LED Enables the NumLock function when computer boots.
Keyboard Errors Enables the keyboard error detection.
Fastboot Enable to set the speed of the boot process.
Default: Thorough.

Extend BIOS POST Time Configure additional pre-boot delay.

Full Screen Logo Enable or disable to display full screen logo.
Warnings and Errors Sets the boot process to pause when Warnings or Errors are detected.

Table 28. System setup options—Virtualization Support menu

Virtualization Support
Virtualization Specify whether a Virtual Machine Monitor (VMM) can utilize the additional
hardware capabilities provided by Intel Virtualization Technology.
VT for Direct I/O Specify whether a Virtual Machine Monitor (VMM) can utilize the additional
hardware capabilities provided by Intel Virtualization Technology for Direct I/O.

Table 29. System setup options—Wireless menu

Wireless
Wireless Device Enable Enable or disable internal wireless devices.

Table 30. System setup options—Maintenance menu

Maintenance
Service Tag Display the system’s Service Tag.
Asset Tag Create a system Asset Tag.
SERR Messages Enable or disable SERR messages.
BIOS Downgrade Control flashing of the system firmware to previous revisions.
Data Wipe Enable to securely erase data from all internal storage devices.
BIOS Recovery Enable the user to recover from certain corrupted BIOS conditions from a
recovery file on the user primary hard drive or an external USB key.

Table 31. System setup options—System Logs menu

System Logs
BIOS Events Display BIOS events.

Table 32. System setup options—SupportAssist System Resolution menu

SupportAssist System Resolution
Auto OS Recovery Threshold Control the automatic boot flow for SupportAssist System Resolution Console
and for Dell OS Recovery tool.

System setup 29
Assigning a system setup password
Prerequisites
You can assign a new System or Admin Password only when the status is in Not Set.

About this task

To enter the system setup, press F2 immediately after a power-on or reboot.

Steps
1. In the System BIOS or System Setup screen, select Security and press Enter.
The Security screen is displayed.
2. Select System/Admin Password and create a password in the Enter the new password field.
Use the following guidelines to assign the system password:
● A password can have up to 32 characters.
● The password can contain the numbers 0 through 9.
● Only lower case letters are valid, upper case letters are not allowed.
● Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).
3. Type the system password that you entered earlier in the Confirm new password field and click OK.
4. Press Esc and a message prompts you to save the changes.
5. Press Y to save the changes.
The computer reboots.

Deleting or changing an existing system setup

password
Prerequisites
Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing
System and Setup password. You cannot delete or change an existing System or Setup password, if the Password Status is
Locked.

About this task

To enter the System Setup, press F2 immediately after a power-on or reboot.

Steps
1. In the System BIOS or System Setup screen, select System Security and press Enter.
The System Security screen is displayed.
2. In the System Security screen, verify that Password Status is Unlocked.
3. Select System Password, alter or delete the existing system password and press Enter or Tab.
4. Select Setup Password, alter or delete the existing setup password and press Enter or Tab.
NOTE: If you change the System and/or Setup password, re enter the new password when prompted. If you delete the
System and Setup password, confirm the deletion when prompted.

5. Press Esc and a message prompts you to save the changes.

6. Press Y to save the changes and exit from System Setup.
The computer restarts.

30 System setup
Clearing CMOS settings/RTC reset
About this task
CAUTION: Clearing CMOS settings will reset the BIOS settings on your computer as well as reset the Real-Time
Clock on your BIOS.

Steps
1. Press and hold the power button for 30 seconds.
2. Release the power button and allow the system to boot.

Clearing BIOS (System Setup) and System passwords

About this task

NOTE: To conduct a BIOS and System password reset, you must call the Dell Tech Support number in your region.

Steps
1. Key in your computer's service tag number into the locked BIOS/system setup screen.
2. Convey the code generated to the Dell Tech Support agent.
3. The Dell Tech Support agent will provide a 32 character Master System Password that can be used to access the locked
BIO/system setup.

System setup 31
 5
Software
This chapter details the supported operating systems along with instructions on how to install the drivers.

Downloading Windows drivers

Steps
1. Turn on the .
2. Go to Dell.com/support.
3. Click Product Support, enter the Service Tag of your , and then click Submit.
NOTE: If you do not have the Service Tag, use the auto detect feature or manually browse for your model.

4. Click Drivers and Downloads.

5. Select the operating system installed on your .
6. Scroll down the page and select the driver to install.
7. Click Download File to download the driver for your .
8. After the download is complete, navigate to the folder where you saved the driver file.
9. Double-click the driver file icon and follow the instructions on the screen.

System device drivers

Verify if the system device drivers are already installed in the system.

Serial IO driver
Verify if the drivers for Touchpad, IR camera, and keyboard and are installed.

Figure 3. Serial IO driver

Security drivers
Verify if the security drivers are already installed in the system.

USB drivers
Verify if the USB drivers are already installed in the computer.

32 Software
Network adapter drivers
Verify if the Network adapter drivers are already installed in the system.

Realtek Audio
Verify if audio drivers are already installed in the computer.

Storage controller
Verify if the storage control drivers are already installed in the system.

Software 33
 6
Getting help and contacting Dell
Self-help resources
You can get information and help on Dell products and services using these self-help resources:

Table 33. Self-help resources

Self-help resources Resource location
Information about Dell products and services https://www.dell.com/
Dell Support

Tips

Contact Support In Windows search, type Contact Support, and press

Enter.
Online help for operating system ● Windows: https://www.dell.com/support/windows
● Linux: https://www.dell.com/support/linux
Troubleshooting information, user manuals, set up https://www.dell.com/support/home/
instructions, product specifications, technical help blogs,
drivers, software updates, and so on.
Dell knowledge base articles for various of system concerns: 1. Go to https://www.dell.com/support/home/?
app=knowledgebase.
2. Type the subject or keyword in the Search box.
3. Click Search to retrieve the related articles.

Learn and get more information about your product: Dell provides several online and telephone-based support
● Product specifications and service options. If you do not have an active Internet
● Operating system connection, you can find contact information about your
● Setting up and using your product purchase invoice, packing slip, bill, or Dell product catalog.
● Data backup ● Select Detect Product.
● Troubleshooting and diagnostics ● Locate your product through the drop-down menu under
● Factory and system restore View Products.
● BIOS information ● Enter the Service Tag number or Product ID in the
search bar.
● Once on product support page, scroll down to Manuals and
Documents section to preview all the Manuals, documents,
and other information for your product.

34 Getting help and contacting Dell

Contacting Dell
Dell provides several online and telephone-based support and service options. If you do not have an active Internet connection,
you can find contact information about your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by
country/region and product, and some services may not be available in your area. To contact Dell for sales, technical support, or
customer service issues:
1. Go to https://www.dell.com/support/.
2. Select your country/region from the drop-down menu on the lower right corner of the page.
3. For customized support:
a. Enter your system Service Tag in the Enter your Service Tag field.
b. Click submit.
● The support page that lists the various support categories is displayed.
4. For general support:
a. Select your product category.
b. Select your product segment.
c. Select your product.
● The support page that lists the various support categories is displayed.
5. For contact details of Dell Global Technical Support, see https://www.dell.com/contactdell.
NOTE: The Contact Technical Support page is displayed with details to call, chat, or email the Dell Global Technical
Support team.
NOTE: Availability varies by country/region and product, and some services may not be available in your area.

Getting help and contacting Dell 35