18es51 Notes
18es51 Notes
18es51 Notes
Module -1
Management: Nature and Functions of Management- Importance, Definition, Management
Functions, Levels of Management, Roles of Manager, Managerial Skills, Management &
Administration, Management as a Science, Art & Profession.
(selected topics of chapter 1, Text book-1)
Planning: Planning-Nature, Importance, Types, Steps and Limitations of Planning; Decision
Making – Meaning, Types and steps in Decision Making
(selected topics from chapters 4 & 5, Text 1) L1,L2
Module -2
Organizing and Staffing: Organization-Meaning, Characteristics, Process of Organizing,
Principles, Principles of Organizing, Span of Management (meaning and importance only),
Departmentalization, Committees-Meaning, Types of Committees; Centralization Vs
Decentralization of Authority and Responsibility; Staffing-Need and importance,
Recruitment and Selection Process.
(selected topics of chapters 7,8 &11, Text book-1)
Directing and Controlling: Meaning and Requirements of Effective Direction, Giving
Orders; Motivation-Nature of Motivation, Motivation Theories (Maslow’s Need-Hierarchy
Theory and Herzberg’s Two Factor Theory); Communication- Meaning, Importance and
Purposes of Communication; Leadership-Meaning, Characteristics, Behavioural Approach
of Leadership; Coordination-Meaning, Types, Techniques of Coordination; Controlling-
Meaning, Need for Control System, Benefits of Control, Essentials of Effective Control
System, Steps in Control Process.
(selected topics of chapters 15,18 &9, Text book-1) L1,L2
Module -3
Social Responsibilities of Business: Meaning of Social Responsibility, Social
Responsibilities of Business towards Different Groups, Social Audit, Business Ethics and
Corporate Governance.
(selected topics of chapters 3, Text book-1)
Entrepreneurship: Definition of Entrepreneur, Importance of Entrepreneurship, concepts
of Entrepreneurs, Characteristics of Successful Entrepreneur, Classification of
Entrepreneurs, Myths of Entrepreneurship, Entrepreneurial Development models,
Entrepreneurial development cycle, Problems faced by Entrepreneurs and capacity
building for Entrepreneurship.
(selected topics of chapters 2, Text book-2) L1,L2
Module -4
Family Business: Role and Importance of Family Business, Contributions of Family
Business in India, Stages of Development of a Family Business, Characteristics of a Family-
owned Business in India, Various types of family businesses.
(selected topics of chapters 4, [page 71-75] Text book-2)
Idea Generation and Feasibility Analysis- Market Entry Strategies; Marketing Feasibility;
Financial Feasibilities; Political Feasibilities; Economic Feasibility; Social and Legal
Feasibility; Technical Feasibilities; Managerial Feasibility, Location and Other Utilities
Feasibilities.
(selected topics of chapters 6, [page No. 111-1175] & chapters 7, [page No. 140-142]
Text book-2) L1,L2
Module -5
Business model- Meaning, designing, analyzing and improving; Business Plan-Meaning,
Scope and Need; Financial, Marketing, Human Resource and Production/Service Plan;
Business plan Formats; Project report preparation and presentation; Why some Business
Plan fails?
(selected topics of chapters 8, [page 159-164] Text book-2)
Financing and How to start a Business? Financial opportunity identification; Banking
sources; Nonbanking Institutions and Agencies; Venture Capital-Meaning and Role in
Entrepreneurship; Government Schemes for funding business; Pre launch, Launch and Post
launch requirements; Procedure for getting License and Registration; Challenges and
Difficulties in Starting an Enterprise.
(selected topics of chapters 7, [page 147-149], chapters 5 [page 93-99] & chapters 8
[page 166-172] Text book-2)
Project Design and Network Analysis: Introduction, Importance of Network Analysis,
Origin of PERT and CPM, Network, Network Techniques, Need for Network Techniques,
Steps in PERT, CPM, Advantages, Limitations and Differences.
(selected topics of chapters 20, Text book-3)
Course Outcomes: After studying this course, students will be able to:
CO1. Understand the fundamental concepts of Management and Entrepreneurship and
opportunities in order to setup a business.
CO2. Identify the various organizations architecture
CO3. Describe the functions of Managers, Entrepreneurs and their social responsibilities
CO4. Understand the components in developing a business plan
CO5. Recognize the various sources of funding and institutions supporting entrepreneurs
Text Books
Principles of Management – P.C Tripathi, P.N Reddy, McGraw Hill Education, 6th
1.
Edition, 2017, ISBN-13:978-93-5260-535-4.
Entrepreneurship Development Small Business Enterprises – Poornima M
2.
Charantimath, Pearson Education 2008, ISBN 978-81-7758-260-4.
Dynamics of Entrepreneurial Development and Management by Vasant Desai.
3.
HPH 2007, ISBN: 978-81-8488-801-2.
Robert D. Hisrich, Mathew J. Manimala, Michael P Peters and Dean A. Shepherd,
4. “Entrepreneurship”, 8th Edition, Tata Mc-Graw Hill Publishing Co. Ltd.-New Delhi,
2012.
Reference Book
Essentials of Management: An International, Innovation and Leadership perspective by
1. Harold Koontz, Heinz Weihrich McGraw Hill Education, 10th Edition 2016. ISBN-978-
93-392-2286-4.
Vision of College
To be a best institution imparting quality engineering education to deal with community
needs through learning and performance.
Mission of College
M1 To implement path breaking student centric education methods.
To augment talent, nurture teamwork to transform to develop individual as
M2
responsible citizen.
To educate the students and faculties about entrepreneurship to meet vibrant
M3
requirements of the society.
M4 To Strengthen Industry-Institute Interaction for knowledge sharing.
Vision of Department
To be an endeavoring department for providing globally relevant learning experience to
the students.
Mission of Department
Enrich learning experience of students with creative and innovative teaching
M1
methods.
M2 Inculcate societal responsibility in students.
Develop entrepreneurial skills of students to make them entrepreneurs rather than
M3
employees.
Partner with Industry for focusing on real-life problems and make learning more
M4
practical.
MANAGEMENT AS PROFESSION:
• Well defined body of knowledge
• Formal education and training
• Representative body
• Service motto
DIFFERENCE BETWEEN ADMINISTRATION AND MANAGEMENT:
ADMINISTRATION MANAGEMENT
Process of determining objective to be Planning the work as per the objective
achieved
Lays down the policies and It executes the policies and programs
principles
Prepares the framework Supervises and controls the execution
of assigned work
Plan of paper Plan on hands
Provides direction, guidance It co-ordinates all the resources and
and leadership Activities
Provides guideline to Derives strength and freedom from
management and organization administration to plan and execute the work
DEVELOPMENT OF MANAGEMENT THOUGHTS:
• Management in antiquity (earliest management practices)
• Early classical approaches
1. Scientific Management (F.W.Taylor)
2. Administrative Management ( Henri Fayol)
3. Bureaucracy Management (Max Weber)
• Neo-classical approaches
1. Human relational movement
2. Behavioural approach
• Modern approaches
1. Quantitative approach
2. Systems approach
3. Contingency approach
CONTRIBUTION OF F.W.TAYLOR:
• Analysis of job.
• Careful selection and systematic training.
• Standardization of tools and equipment.
• Functional organization.
• Classification under scientific management as follows:
1. Time and motion study.
2. Differential payment.
3. Drastic reorganisation of supervision.
4. Scientific recruitment and training.
5. Intimate friendly cooperation between management and workers.
CONTRIBUTION OF HENRI FAYOL:
• General and industrial administration.
• Division of work.
• Authority and responsibility.
CONTRIBUTION OF MAX WEBER:
• Leader oriented
• Tradition oriented
• Bureaucratic
IMPORTANT FEATURES OF BUREAUCRATIC
ADMINISTRATION:
• Insistence on following standard rules.
• Systematic division of work.
• Knowledge of training in application of rules.
• Administrative acts decision and rules recorded in writing.
• Rational personal administration.
NEO- CLASSIC APPROACHES:
Human relational movement: Based on human aspects
1. Illumination experiments.
2. Relay assembly test room.
3. Interview program.
4. Bank wiring observation group.
Behavioural approach:
1. All motivational theories derived behavioural approach.
2. Recognizes the practical and situational constraints for making optimal
decisions.
3. Group of individuals with certain goals.
MODERN APPROACHES:
• Quantitative approach: Also called as Management science approach
1. Gained momentum during II world war.
2. Quantitative tools and techniques.
3. Engineering economy.
4. MIS (Management Information System)
• System approach:
1. Set of interdependent parts.
2. Open or closed [Open- interact with environment; closed independent of
environment]
3. Every system has boundary or limitations.
• Contingency approach:
1. Methods and techniques for different situations.
2. Both analytical and situational.
PLANNING
Koontz and O’Donnell - Planning is deciding in advance what to do, when to do, how to do
and who is to do. Planning bridges a gap from where we are and where we want to go.
Harley - Planning is deciding in advance what is to be done. It involves the selection of
objectives, polices, procedures, programs from alternatives.
Haimann - Planning is informed anticipation of future. Planning is decision making in
anticipation.
NATURE AND CHARACTERISTICS OF PLANNING
• Goal oriented
• Primary function (primacy)
• Thinking process (intellectual process)
• Continuous process
• All pervasive (belongs to all)
• Involves choice
• Flexible
• Rational
• Integrated process
• Futuristic
IMPORTANCE
• Provides direction
• Minimises risk (game theory) and uncertainty (natural calamity)
• Ensures coordination
• Leads to economy
• Facilitates decision making
• Reduces overlapping and wastage of efforts
• Encourages innovation and creativity
• Facilitates control
• Improves moral
PLANNING PREMISES
• Internal and external premises
• Tangible and intangible premises
• Controllable, semi controllable and uncontrollable
OBJECTIVES
• End points towards which all business activities are directed
• Guides the efforts and energies of company and each of its components towards
particular results
• Commit the employees and organisation to its variable accomplishments
CHARACTERISTICS OF OBJECTIVES OR REQUIREMENTS OF SOUND OBJECTIVES
• Multiple in nature
• Have hierarchy
Objectives arranged at different hierarchy
✓ OVERALL OBJECTIVE
✓ DIVISIONAL OBJECTIVE
✓ DEPARTMENTAL OBJECTIVE
✓ INDIVIDUAL OBJECTIVE
• Form/ Creates a network
• May be long or short range
• Either tangible or intangible
IMPORTANCE OF OBJECTIVE
• Provides direction
• Strong basis for deriving policies, procedures, strategies, programs, budgets and
other plans
• Help achieving personal goals
• Effective delegation of authority
• Serves as a standard for evaluation of actual performance
• Coordinating efforts of various departments and people
STANDING PLANS
2. POLICIES
Policies are the guidelines set up by the company for managerial decision making.
A policy is a verbal, written, or implied over all guide setting up boundaries, the supply, the
general limits and directions in which managerial action will takes place.
3. STRATEGIES
Strategies specify the route taken to achieve the objective, companies and policies.
It consists of 3 factors
• Course of action
• A commitment of resources
• A dedicated outline of all initiatives
4. PROCEDURES
Procedures are action guidelines usually written which specifies how particular activities
are to be carried out. Step by step sequence of required actions in order to achieve a certain
goal or policy.
A good procedure has to be:
• Purposeful and functional
• In written form
• Simple and clear
• Flexible
• Should be exposed to periodic reviews
5. METHODS
• Methods are subunits of procedure
• Break up of each step of a procedure
• Indicates the simplified and standardised techniques to be employed in procedure
6. RULES
Rules are standard guidelines to perform or govern the methods or activities in the
organization.
SINGLE USE PLANS
1. PROGRAMS
• A program is a precise plan which lays down the operations to be carried out
• Generally, an aggregate of several related action plans
• It includes a complex set of goals, procedures, methods, strategies etc
2. SCHEDULES
• A schedule is an extension of program which answers “when?”, for every action
specified in the program
• When, what and where, each element of the work is carried out
• A detailed day to day planning of operations
3. PROJECTS
Usually programs divided into separate parts with a clear end point creates a project
4. BUDGETS
• Written plan of future activities of the company in monitory terms
• Usually set out the targets to be achieved also specifies the expenditures
• Managerial tools for planning, programming and controlling business activities
• Allocates the resources of organisation such as man power, tools and facilities in
the best possible manner.
Strategic v/s tactical v/s operating plans
DIFFERENCES
Strategic planning Tactical planning Operation planning
Long range plan Intermediate plan Shot range plan
Time frame is three or more Time frame is two to three Time frame is less or equal
years years to one year
Top level management Middle level management Low level management
Concerned with objectives, Concerned with procedures, Concerned with schedules
policies and programs projects and strategies and methods
Overall progress of the Integrates the work of Day to day or routine
company various departments operations and
implementing and internal
goals
Focus on planning and Focus on coordination Focus on directing and
forecasting controlling
STRATEGIES
Two important activities involved in strategic formulation
1. Environment appraisal
Political, legal, economic, competitive, social and cultural
2. Corporate appraisal
SWOT analysis
MODES OF STRATEGIC FORMULATION
• Planning mode (systemic and rational)
• Entrepreneurial mode (inside out, proactive, new oppturtunities)
• Adaptive mode (outside in, changing environments)
POLICIES
ADVANTAGES OF POLICIES
• Uniformity in action
• Speeds up decision
• Delegates authority
• Directs and gives shapes to the objectives
TYPES OF POLICIES
1. Based on function
Production, finance, marketing, sales, HR, research an development, travelling,
transportation, patent.
2. Based on sources
Originated policy (formally)
Appealed (appeal made by subordinates)
Implied policy (watching, neither written nor in oral),
Externally imposed (external agencies).
3. Levels
Major & Minor policies
GUIDELINES FOR EFFECTIVE POLICY MAKING
• Written
• Clearly understood
• Should be clear
• Methods, action and responsibilities
• Participation in formulation
• Reasonable balance between stability and flexibility
• Should support one another, should be comphrensive
• Periodic reviews must be there
STRATEGIC PLANNING PROCESS
Steps in strategic planning process
• Evaluate and improves last year strategic plan process
• Reaffirm organisation, vision, mission, values and objective
• Review organisation performance of prior year
• Evaluate the external environment
• Conduct SWOT analysis
• Identify evaluate and select alternatives
• Deploy the plan
• Update and track
STRATEGIC PLANNING PROCESS
Steps in strategic planning process
• Evaluate and improves last year strategic plan process
• Reaffirm organisation, vision, mission, values and objective
• Review organisation performance of prior year
• Evaluate the external environment
• Conduct SWOT analysis
• Identify evaluate and select alternatives
• Deploy the plan
• Update and track
MAKING PLANNING EFFECTIVE
• Coordination
• Communication
• Participation of employees
• Proper premises etc
PLANNING SKILLS
• Ability to think ahead
• Ability to define company objectives
• Ability to forecast future environmental trends
• Ability to frame correct strategies to monitor implements strategies
• Ability to provide an appropriately timed derivatives and supportive programs
DECISION MAKING
Decision making permeates through all managerial functions such as planning,
organisation, direction and control. Decision making relates to determining the course,
deciding the orders and instructions to be given, and providing dynamic leadership.
STEPS IN RATIONAL DECISION
• Recognising problem
• Deciding priority
• Diagnosing the problem
• Developing alternative solutions or course of actions
• Measuring and comparing the solutions
• Selecting best solutions
• Converting decision into effective action
• Follow up
TYPES OF DECISION MAKING
• Programmed and non-programmed
• Major and minor
a) Degree of futurity of decision
b) Impact of decision on functional areas
c) Qualitative factors that enters the decision
d) Recurrence of decision
• Routine & Strategic Decisions
• Individual & Group (Nominal & Delphi technique)
• Simple & Complex (Routine, Judgemental, Analytical, Adaptive)