SERVICE MANUAL

Vortex Type Micro Clean Water Pump

Models: SQm、QB、WZB、AWZB、PW
 Contents

I. Safety Precautions

II. Product Introduction

III. Operating Conditions

IV. Structure Diagram

V. Pump Wiring Diagram

VI. Installation Diagram

VII. Instructions for Installation

VIII. Maintenance

IX. Troubleshooting
 Thank you very much for choosing the product of our company. Please be sure to read the
Operation Manual carefully before installation of the product and keep it properly, and misuse of
the product will cause personal injury or property damage.
The users must strictly observe the “Notice”, “Warning” and other terms and signs contained
in the Manual.

Danger: Failing of observing relevant rules may cause electric shock;

Warning: Failing of observing relevant rules may cause serious injury of the body;
Notice: Failing of observing relevant rules may cause product damage;
Expresses No Touching;
Expresses Must Obey;
Expresses Forbidding Act;
Expresses the Grounding Mark for electric shock prevention.

Statement: SHIMGE shall not be liable for follow loss or damage suffered as a result of failure to
comply with the content of the manual：
·Pump failure resulting from disassembly or maintenance conducted by non-professional people
without certificate, or using the pump beyond its operating conditions;
·Losses caused by voltage, machinery or chemistry;
·Environmental pollution caused by pumping dangerous medium.

I. Safety and Installation Precautions

The electric pump should be correctly equipped with an electricity The electrical connection
leakage protective device and you should ground the pump reliably must be conducted by
(connect the grounding wire to the marked terminal) at the grounding personnel with electrician
mark of the electric pump or cable as well as the power socket is certificate according to the
connected to ground. As shown in the figure below, it is strictly local specifications and the
forbidden to connect the ground wire to the gas pipe or it may cause safety standards.
explosion; do not wet the power plug and the power socket connected
shall be located at areas where it is not affected by dampness.

Gas Pipe

Grounding Wire

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1. When the electric pump is working, if you want to adjust the pump location or there is any other
action to touch the pump, you must cut off the power first. It is strictly forbidden to wash, swim and
herd, etc. near the pump working face in order to avoid occurrence of accidents.
2. When transporting or installing the electric pump, it is strictly forbidden to lift the electric pump by
grasping the cable for fear of the damage of the cable and causing leakage or electric shock.
3. On account of any safety principle, maintenance in any form shall be conducted after cutting off
the power of the water pump.

The electric pump is only used to deliver clean

water or similar liquid and it is strictly forbidden to
use it to deliver any flammable, gasifiable and
explosive liquid, such as gasoline and alcohol,
etc. which is an extremely dangerous behavior.

Alcohol

The electric pump shall be installed at a cool and dry place. External motor protection should be
used to eliminate environmental concerns, or it will easily cause the acceleration of the ageing of the
water pump and the leakage danger. Motor is not waterproof and should never be submersed into
any liquid. Do not allow water to spray directly onto motor to avoid the dampness of the motor which
may damage the winding insulation and thus cause the leakage accident.

When taking anti-freezing measures for the water pump in winter, do not cover combustibles on the
motor or pump for anti-freezing in case of causing fire accident and be sure not to cover the thermal
insulation material on the motor or it will cause poor ventilation and heat dissipation to easily lead to
fire.

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II. Product Overview
Vortex-type Micro Clean Water Pumps (hereinafter referred to as the “electric pump”)
include: SQm, QB, WZB, AWZB, PW; the electric pump consists of the motor, water pump and
seal these three parts. The motor is the asynchronous motor. The impeller structure of the vortex-
type pump is the vortex type which can achieve high head. WZB, AWZB and PW have the self-
priming function while QB and SQm do not. PW and AWZB are equipped with the auto control
system, which can realize the water discharge once you open the outlet valve and the electric
pump works and once you close the outlet valve, the electric pump will automatically stop working
without need to cut off the power artificially. Between the pump and the motor, the single
mechanical seal is adopted and the O-ring is adopted at the fixed seam allowance for static seal.
PW-Z series automatic self-priming pumps are configured with flow switch, pressure switch
and circuit board. Pumps can collect flow and pressure data through flow switch and pressure
switch and automatically on/off after analysing by the circuit board. PW-Z series pumps have the
functions of water-load protection, delay start and anti-jamming the pump is in the standby state.

III. Working Conditions

The electric pump shall continuously work normally under the following conditions:
1. The environment ambient shall not exceed +40℃;
2. Liquid temperature: 0~+40℃; liquid temperature of AWZB and PW: 0~+90℃
3. The PH value of the medium shall be between 6.5 - 8.5;
4. The volume ratio of the solid impurity in the medium shall not exceed 0.1% and the
particle size shall not exceed 0.2mm;
5. The voltage and frequency of the power supply must meet the rated voltage and
frequency on the nameplate of the electric pump; the fluctuation range of the voltage is ±10% of
the rated value.

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IV. Exploded View

1
2

7 3
4
6 5

13

14 9
10
11
12
16 15

17
18
19

QB Series

1 Stator 11 Cable
2 Connector 12 Cable Sheath
3 O-ring 13 Terminal Box
4 Mechanical Seal 14 Capacitor
5 Circlip 15 Cable Pressing Plate
6 Impeller 16 Stator Housing
7 Vent Cock 17 Bearing
8 Pump Body 18 Rotor
9 Fan Housing 19 Water Deflector
10 Fan

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 1 2 3 4 5 6 7 8 9

23
22
21
20
19

18
17 24

10
27
11 25
12
13 28
14
26
16 15
29

30
31

32

34
33
35

PW Series

1 Vent Cock 11 O- ring 19 Rubber Washer 29 Cable Gland

2 Pressure Tank 12 Mechanical Seal 20 Check Valve 30 Fan Housing
3 Adapter 13 Impeller 21 Spring 31 Fan
4 Pressure Switch 14 Pump Body 22 Rubber Washer 32 Stator Housing
5 Combination Screws 15 Slotted Cheese 23 Check Valve Seat 33 Stator
6 Water Deflector Head Screws 24 Set Screw 34 Base
7 Rotor 16 Hexagon Head 25 Capacitor 35 Hexagon Head
8 Bearing Bolts 26 Rubber Washer Bolts
9 Wavy Spring 17 Filter 27 Terminal Box Cover
10 Connector 18 Inlet 28 Terminal Box

5
 1 2 3 4 5 6 7 8 9

18
19
17

10
23
20
11
12 21
13
14 22
15 24
16

25
26
27

29
28
30

PW-Z Series

1 Flow Switch 11 O-ring 19 Set Screw 29 Base

2 Vent Cock 12 Mechanical Seal 20 Capacitor 30 Hexagon Head
3 Pressure Tank 13 Impeller 21 Control Box Bolts
4 Pressure Switch 14 Pump Body 22 Rubber Washer
5 Combination Screws 15 Slotted Cheese 23 Control Box Cover
6 Water Deflector Head Screws 24 Cable Lock
7 Rotor 16 Hexagon Head 25 Fan Housing
8 Bearing Bolts 26 Fan
9 Wavy Spring 17 Filter 27 Stator Housing
10 Connector 18 Inlet 28 Stator

6
 12 3 4 5 6 7 8 9 10 11

20
19

12
14 13 21
15 24
16 22
18 17
23
25
29
28
27

26

30

31

32

PW-ZL Series

1 Flow Switch 11 Metal Hose 19 Filter 29 Fan Housing

2 Vent Cock 12 Connector 20 Inlet 30 Foot
3 Set Screw 13 Mechanical Seal 21 Capacitor 31 Hexagon Head
4 Pressure Switch 14 O-ring 22 Control Box Bolts
5 Water Deflector 15 Impeller 23 Rubber Washer 32 Pressure Tank
6 Combination Screws 16 Pump Body 24 Control Box Cover
7 Rotor 17 Slotted Cheese 25 Cable Lock
8 Bearing Head Screws 26 Stator
9 Wavy Spring 18 Hexagon Head 27 Stator Housing
10 Handle Bolts 28 Fan

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 1
2
3

16
15
14
13
12
11
10

9
8
7
5 6

29
28
27
26
25
22 23 24
21
20
19
18
17

AWZB Series

1 Inlet 11 Pressure Switch 21 Terminal Box

2 Vent Cock 12 Pressure Tank 22 Foot
3 Check Valve 13 Water Deflector 23 Cable Lock
4 Pump Body 14 Connector 24 Wavy Spring
5 Drain Screw 15 Bearing 25 Cable
6 Pump Cover 16 Rotor 26 Rear Cover
7 O-ring 17 Stator 27 Hexagon Head Bolts
8 Impeller 18 Cable Sheath 28 Fan
9 Mechanical Seal 19 Stator Housing 29 Fan housing
10 Elbow 20 Capacitor

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1 8 9 10 11 12

3
4 17
16
5

6 15
14
7
13

25 29
26
27
30
28

24
23

22
21
20
19

18

AWZB-H1 Series

1 Flow Switch 11 Connector 21 Wavy Spring

2 Water Inlet 12 Water Deflector 22 Rear Cover
3 Rubber Gasket 13 Impeller 23 Fan
4 Filter 14 Mechanical Seal 24 Fan Housing
5 Pump Body 15 O-ring 25 Capacitor
6 Hexagon Head Bolts 16 Rotor 26 Cable Sheath
7 Drain Screw 17 Bearing 27 Terminal Box
8 Vent Cock 18 Stator 28 Rubber Gasket
9 Pressure Tank 19 Stator Housing 29 Terminal Box Cover
10 Pressure Switch 20 Foot 30 Cable Lock

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 1
2
3
4
5
6
7
8
9
10

11
16 12
13
14
17
15
27 26 25 20
21 18
28 22
23
24
19
29

30

31

32
33

WZB Series

1 Fan housing 12 Cross Recessed Small 23 Mechanical Seal

2 Countersunk Flat Pan Head Screw 24 Impeller
Head Screws 13 Capacitor 25 O-ring
3 Fan 14 Cable Sheath 26 Vent Cock
4 Hexagon Head Bolts 15 Cable 27 Check Valve
5 Rear Cover 16 Countersunk Flat 28 Hexagon Head Bolts
6 Wavy Spring Head Screws 29 Water Inlet
7 Rotor 17 Erminal Box Cover 30 Pump Body
8 Bearing 18 Cable Pressing Plate 31 Hexagon Head Bolts
9 Flat Washer 19 Stator Housing 32 O-ring
10 Stator 20 Connector 33 Slotted Cheese
11 Handle 21 Hexagon Head Bolts Head Screws
22 O-ring

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V. Wiring Schematic Diagram of the Electric Pump
Flow Switch Subline Capacitor
(Yellow/Green)
Pressure Switch

Main Line(White)
Common Line(Black/Red)
Subline(Yellow/Green) L1
Controller Secondary Motor Main
Capacitor Main Line(White) N1
Winding Winding Pressure
Switch
Secondary Main
Motor N
Winding Winding
L
Common Line
(Black/Red)

1AWZB-H1 、PW-Z Series AWZB、PW S eries

Common Line(Black/Red)
Subline(Yellow/Green)
Capacitor
Main Line(White)

Secondary Main
Winding Motor
Winding

QB、SQm、WZB S eries

VI. Installation Schematic Diagram

Tap Water Pressurization

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 Filter

Suction
Head

Lifting Water from Well

Roof Water Tower Indirect Pressure Water Supply

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VII. Installation of the Electric Pump and the Precautions

Before installation and use, you should check 1. Use steel tube or rubber tube (not too soft for
whether the electric pump is damaged during fear of being sucked flat) to connect the foot
the transportation and storage, such as whether valve and the inlet of the electric pump, and the
the cable, outgoing line and the plug (if inlet pipeline and the junction part shall be
equipped), etc. are intact and whether the ensured sealed without leakage.
insulation resistance is higher than 50MΩ. 2. The water outlet shall be connected firmly in
case of water splashing on the motor part and
cause electricity leakage of the electric pump.
When using the rubber tube, please pay
WARNING
attention to its temperature tolerance limit and
avoid breakage and water leakage of the rubber
tube resulted from its heating and deformation.
3. After connecting the upper end of the inlet
pipe and the inlet of the electric pump, you
When installing, you should fix the should ensure that the foot valve of the water
pump well, and both the inlet and inlet is immersed in the water. In order to ensure
the reliable use of the electric pump, you should
outlet pipelines should be supported
set the effective filter screen and the foot valve
by support frames and not only by
and the filter screen are requested to be over
the pump body. 30cm far from the bottom of pool in case that the
mud and sand are absorbed into the pump cavity
and affect the operation.
4. At the same time, it is required that the
installation of the pipelines should be as short as
possible and try to avoid multi connectors, and
the suction height shall not exceed the suction
requirement of the electric pump.

1. When using, you should pay attention to the

water level and not expose the foot valve or lower NOTICE
end of the inlet pipe above the water surface.
2. When installing the water inlet, please pay
attention that the height of the inlet pipe shall not
exceed that of the inlet of the pump, or it will
cause the suction difficulty of the pump.
Head(H)
Suction(Hs)

≥30cm

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1.When first use it, please be sure to fill the pump For areas with high sand content, it
body with water and then plug in the power to is advised to install a Y-shaped filter
avoid dry operation without water. at the inlet pipe to prevent the sand
2.Self-priming pumps can start with the pump from entering into the pump body
body filled with water, do not have to keep all and causing wearing or blocking of
inlet pipes filled with water, and the inlet pipes of the impeller.
non self-priming pumps must be filled with water
and exhaust all air in pipeline system.

Y-shaped Filter

The electric pump shall be conducted test run

before use, and the time shall not exceed 10s
because long-time dry operation will damage the
mechanical seal. For three-phase electric pump,
you need to check whether the rotation direction
Before using the pump, please use the
is consistent with the rotation mark. In case of
screwdriver to toggle the fan blades to check
inverse rotation of the electric pump, you should
whether the electric pump rotates smoothly.
cut off the power immediately and adjust any two
phases of the three phases.

NOTICE

NOTICE

The electric pump should be installed at places You should set drainage ditch around the
where it is convenient for checking and electric pump to form natural drainage to avoid
maintenance and be kept dry and ventilated. property damage due to water leakage when
When installing the electric pump at narrow using, repairing and replacing the water pump
places, you should install it according to the (especially at the basement, kitchen, stairs and
figure below and the fan housing must be at a other places).
distance of over 25cm from the wall to facilitate
heat dissipation.

NOTICE
≥25cm

≥25cm ≥25cm

Connect the sewer

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If the user wants to change For three-phase electric pump that needs to be
the electric pump to auto equipped with an overload protector, you
control, he just needs to should select the matching overload protector
install an appropriate according to the current or power.
pressure control device on
the outlet pipeline.
INTPUT OUTPUT
A B C A B C

FUSE

PUMP
AC
380V

You should try to avoid using

the vortex pump within the If you have to lengthen or replace the cable,
maximum head range in please use the cable with the same
case that the electric pump specifications or specifications exceeding the
is damaged due to overload. original ones, and pay attention that the
The full-open use of the connection should be firm, waterproof and
faucet consumes little power insulating.
and saves the electric
energy.

When you need to adjust the pressure switch,

you shall open the housing of pressure switch
and use a slot type screwdriver or wrench to The electric pump shall not operate
turn the pressure adjusting screw towards the more than five minutes with the
“+” direction. outlet valve closed because the
long-time operation without flow
When non-professional personnel adjust the change will cause the temperature
switch, they are prohibited to operate with the and pressure rise of the liquid in the
power on; when professional personnel operate pump body which will further lead to
with the power on, they must take the safety leakage or damage of the water
protection measures. pump, pipeline and other parts.

OFF
WARNING
Square Pressure
NOTICE
Switch Adjusting
Screw

Round Pressure
Switch Adjusting
Screw

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When the pump is used for pumping hot or hard After installation and use, you shall
water, or it is used in aging pipelines, you need to remove and dispose the packing
regularly clean the foreign matters on the check materials according to the local law.
valve and filter screen to avoid the failure of the
flow switch.

WARNING

Foam

VIII. Maintenance
1. Regularly check the insulation resistance between the electric pump winding and the stator
housing, when it is close to the working environment, the insulation resistance shall not be lower than
5MΩ, otherwise you must take relative measures and use it when the requirements are reached.
2.Before conducting any maintenance operation, you should cut off the power to ensure that the
motor will not operate due to occasional operation.

WARNING
4 5 6 4 5 6

Normal use after 2000 hours, the pump should be sent to the local repair station, according to the
following steps of electric pump maintenance, and regular maintenance should be conducted as per
the following steps:
Disassembly: Check all wearing parts, such as the bearing, mechanical seal and impeller, flow
switch, pressure switch, pressure tank, etc., and conduct replacement timely in case of damage.
Flow Switch
Pressure Switch Flow Switch
Pressure Tank
Pressure Tank Pressure Switch
Mechanical Seal
Impeller
Bearing Bearing

Impeller
Mechanical Seal

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1.When the environment temperature is Air tight test: After disassembly or replacement of
lower than 4℃, you should empty the water various sealing units, the pressure-bearing parts
in the pump body for fear of freezing and and complete machine shall be conducted a water
breaking the pump body. Before starting the (air) pressure test under the maximum working
electric pump again, you must first check pressure for 3 minutes and no leakage or sweating
whether the pump shaft rotates flexibly and phenomena shall occur.
fill water into the pump body.
2.If the electric pump is not in use for a long M Pa

time, you shall disassemble the pipelines,

empty the water in the pump, clean the NOTICE
main parts and components, conduct rust-
proof treatment, place it in a dry and End Plug
ventilated location and keep it properly.

NOTICE Every three months you use the water pump, you
need to check whether the pressure tank is filled
with air; if there is no air inside, you need to refill
air into the pressure tank as per the pressure
marked on the tag of the pressure tank.

NOTICE

Recycling of the electric pump shall observe the

local laws and regulations with regard to recycling
and reusing.

IX. Troubleshooting

Fault Cause Remedy

Difficulty in 1. Low voltage; 1. Ask the electric power company to solve or add the
starting 2. Default phase of voltage; regulator and adjust the voltage to 0.9 – 1.1 times of
the electric pump or the rated value
breakage of the 2. Check the switch wiring terminal and the cable;
cable; 3. Use the screwdriver to toggle the rotation shaft at the fan
3. Stuck impeller ; end to make it rotate flexibly or disassemble the pump body
4. Too much voltage to clear the debris;
reduction of the 4. Thicken the cable properly;
cable; 5. Send it to the maintenance center to replace the capacitor
5. Capacitor damage; with one with the same capacitance;
6. Burned-out stator 6. Send it to the maintenance center to replace the winding
winding. coil.

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 Fault Cause Remedy

Insufficient flow or 1. Wrong pump selection 1. Select correct pump

pressure 2. Overlong inlet pipeline, over- 2. Shorten the pipeline, use it within the
high head or serious bending of head application range or make pipeline
the pipeline bend gently
3. Insufficient water source 3. Check the water source
4. There are foreign matters 4. Wash and clean the pipeline, filter
blocking the inlet pipeline, filter screen or bottom valve and clear the
screen or foot valve blocking debris
5. Serious wearing of the 5. Replace the impeller
impeller

The motor runs 1. There is air leakage at the 1. Check whether the water inlet
but no water is water inlet pipeline pipelines and joints are sealed well and
discharged 2. There is air retained in the confirm that the seal is reliable
pump cavity 2. Refill water into the pump body and
3. Air enters in through the discharge the air
sealing elements 3. Adjust or replace the sealing elements
4. The water level of the well is with new ones
too low 4. Adjust the installation height of the
5. The foot valve is not opened or water pump
seriously blocked; the pipeline 5. Check the flexibility of the foot valve,
resistance is great; the suction remove the stopper, try to shorten the
height is too high water inlet pipeline and reduce the
suction height

The motor does 1. The protector is disconnected 1. Check whether the using head or
not work or the fuse is burned out supply voltage meet the specifications.
2. The impeller is stuck The motor does not work when it is
3. The stator winding is burned overheated, if it does not work when it is
out cooled down, please contact the local
4. The voltage is too low retailer
5. The cable is broken 2. Clear the debris
3. Reinsert and rewind the coils and
conduct an overhaul
4. Ask the electric power company to
solve or add the voltage regulator
5. Replace the cable

The stator 1. The supply voltage is too low Clear the trouble, disassemble the
winding is burned 2. Water enters in the motor, winding, reinsert and rewind the coil as
out which causes short circuit of the per the original technical requirements
coil and soak and dry the insulation varnish
3. The impeller is stuck or send it to the maintenance unit for
4. The electric pump is started repair
too frequently
5. Over-load operation of the
electric pump
6. Default phase of the three-
phase electric pump

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Troubleshooting AWZB and PW Auto Self-priming Pump
Fault Cause Remedy

The electric pump 1. The water level is lower than 1. Reduce the installation height of the
cannot be halted the pump suction pump
when water is not 2. The pressure of the water 2. Ask the profession personnel to properly
used outlet pipeline is lower than the turn down the switch pressure value, first
switch stop pressure and cut off the power, remove the pressure
cannot ensure the switch is switch cover and use the screwdriver to
completely cut off slowly turn it in the “-“ direction to an
3. The water pump is used to appropriate position
pump circulating water 3. Manually control the power switch
4. There is no valve at the water 4. Install a valve on the water outlet
outlet pipeline of the electric pipeline or equip a float switch in the water
pump and the water is directly tank
pumped into the water tank

The electric pump The pressure of the water inlet Ask the profession personnel to properly
does not start and outlet pipeline is higher adjust the switch pressure value, first cut
when water is than the starting pressure of off the power, remove the pressure switch
used the pressure switch cover and use the screwdriver or wrench to
slowly turn it in the “+“ direction to an
appropriate position

The electric pump 1. The pressure fluctuation 1. When the pressure of the pipeline
is started range of the pipeline networks networks of the tap water is not stable,
frequently when of the tap water is overlarge please adjust the start/stop pressure
water is used 2. The water discharge of the range of the pressure switch to the
faucet is obviously less than maximum limit according to the actual
the water inflow condition during the water consumption
3. There is slight leakage peak period
phenomenon at the mechanical 2. Adjust the valve on the water inlet
seal, check valve or pipeline of pipeline of the electric pump to make the
the electric pump water inlet and outlet flow of the electric
4. The start/stop pressure pump basically balanced
range of the pressure switch is 3. Find out the leakage point and treat it
not consistent with the actual until it is completely sealed
working conditions 4. Ask the professional personnel to or
5. The pressure tank leaks air under the guidance of the professional
and the air pressure is personnel, adjust the start/stop pressure
insufficient, so it has no buffer range of the pressure switch to meet the
function actual working conditions; or select a 19L
or bigger pressure tank
5. Refill the pressure tank with air as per
the pressure value on the tag of the
pressure tank

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Troubleshooting of PW-Z、AWZB-H1 Series Electric Pump
Pressure Switch Flow Switch
Plug(2-wire) Plug(3-wire)

Flow Switch
Pressure Switch

Switches Wiring

Fault Cause Remedy

The electric pump 1. The water discharge of the faucet is little 1. Properly turn up the
is started 2. Fault of the flow switch (Check method: Unplug the faucet
frequently when plug of the flow switch on the controller and make the 2. Replace the flow
water is used socket of the flow switch on the controller contact short switch with a new one
circuit, if the fault is improved, then it is the fault of the 3. Refill the pressure tank
flow switch) with air as per the
3. The pressure tank leaks air and the air pressure is pressure value on the tag
insufficient, so it has no buffer function of the pressure tank

The electric pump 1. The setting of the pressure switch is too low or the 1. Ask the professional
does not start fault of the pressure switch (Check method: Unplug the personnel to properly turn
when water is used plug of the pressure switch on the controller and make up the pressure of the
the socket of the pressure switch on the controller pressure switch, if the
contact short circuit, if the electric pump can be started, electric pump still cannot
then the setting of the pressure switch is too low or it is work normally, then
the fault of the pressure switch) replace the pressure
2. Fault of the controller (Check method: Unplug the switch with a new one
plug of the flow switch on the controller and make the 2. Replace the controller
socket of the flow switch on the controller contact short with a new one
circuit, but the electric pump still cannot be started)

The electric pump 1. The check valve is stuck by the debris and cannot be 1. Clear the debris of the
cannot be halted reset or the fault of the flow switch (Check method: check valve or replace
when water is not Unplug the plug of the flow switch on the controller and the flow switch with a
used the electric pump is halted) new one
2. The setting of the pressure switch is too high or the 2. Ask the professional
fault of the pressure switch (Check method: Unplug the personnel to properly
plug of the pressure switch on the controller and the turn down the starting
electric pump is halted) pressure of the pressure
switch or replace the
pressure switch with a
new one

Note:
1.The figures in the Manual are all schematic figures, and please understand that the electric pump and the
parts you buy may be inconsistent with the figures in the Manual.
2.The performance of the product is improving constantly and all the products (including the appearances and
colors and so on) should be pursuant to the material object; the product will be subject to change without
further notice.

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