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Joyus Building An Organisational Structure For Scale

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JOYUS BUILDING AN ORGANISATIONAL STRUCTURE

FOR SCALE

Sukhinder Singh Cassidy, co-founder and chief


executive officer (CEO) of Joyus, her experience
cautioned her that to achieve the company’s ambitious
growth strategy would first require that her current
team both re-evaluate how to scale to achieve this
vision and identify the new competencies and values
that
were required.

Joyus’s Strategic Vision


After extensive management discussions in late 2014,
Singh Cassidy and the team had decided to develop
Joyus’s vision for 2015 and beyond. At this
management strategy session, the team discussed
several
fundamental questions for Joyus moving forward:
• What kind of company do we want to create
together?
• What kind of a network will we most look like in
three to five years?
• Who are our key competitors, and how would/should
Joyus’s strategy differentiate in an effort to win?
• What key values do we want in our team?
• What values and skills are essential for moving the
organization forward, compared with what we have
Today ?
• What categories make sense for us to pursue?

In 2014, the management team introduced Joyus’s


corporate values system, which used the acronym
POWERRS, standing for the following seven values:
• Possibility (be optimistic and open to possibilities)
• Ownership/Accountability (take
ownership/accountability for your work and actions)
• Will (exercise willpower and perseverance)
• Excellence (strive for the best)
• Results (deliver results)
• Realness (be authentic and genuine)
• Service (serve the customers and each other)
CHAIRMAN

MANAGING DIRECTOR

MARKETING FINANCE
MANAGER MANAGER

ADVERTISING SELLING ACCOUNTING TAXES

PRODUCTION
MANAGER
For this organisation
MANUFACTURING
I would suggestPURCHASING
FUNCTIONAL
STRUCTURE
In a functional structure, the organisation is divided
into groups by roles, responsibilities or specialities. For
example, within an organisation you may have a
marketing department, finance department and sales
department with each overseen by a manager who
also, has a supervisor that oversees multiple
departments. A functional structure can be beneficial
because departments can trust that their employees
have the skills and expertise needed to support their
goals.
Benefits to this type of structure include:
1. Establishing clearly defined roles and expectations.
2. Facilitating improved performance and
productivity.
3. Allowing for skill development and specialization.

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