User ’s

Manual
Refrigerator

RFF2552XIR RFF2553DWE RFF2753DWE RFF2953DWE

RFF2752XIR RFF2553DWCF RFF2753DWCF RFF2953DWCF
RFF2952XIR RFF2553DWEF RFF2753DWEF RFF2953DWEF
RFF2553EBE RFF2753EBE RFF2953EBE
RFF2553EBCF RFF2753EBCF RFF2953EBCF
RFF2553EBEF RFF2753EBEF RFF2953EBEF
RFF2553ERE RFF2753ERE RFF2953ERE
RFF2553ERCF RFF2753ERCF RFF2953ERCF
RFF2553EREF RFF2753EREF RFF2953EREF
RFF2553XBC RFF2753XBC RFF2953XBC
RFF2553XIC RFF2753XIC RFF2953XIC
RFF2553XIE RFF2753XIE RFF2953XIE
EN RFF2553XICF RFF2753XICF RFF2953XICF
RFF2553XIEF RFF2753XIEF RFF2953XIEF
Dear Customer,
We hope that your product, which has been produced in modern plants and
checked under the most meticulous quality control procedures, will provide you
an e
Therefore, read this entire user manual carefully before using the product and
keep it as a reference. If you handover the product to someone else, give the
user manual as well.
The user manual will help you use the product in a fast and safe way.
• Read the manual before installing and operating the product.
• Make sure you read the safety instructions.
• Keep the manual in an easily accessible place as you may need it later.
• Read the other documents given with the product.
Remember that this user manual is also applicable for several other models.
Di r
Explanation of symbols
Throughout this user manual the following symbols are used:
Important information or useful tips.
Warning against dangerous conditions for life and property.
Warning against electric voltage.
CONTENTS
1 Your Refrigerator 2 Door Open Warning .........................................8
2 Important Safety Warnings 2
Intended use .......................................................2 4 Preparation 8
General safety .....................................................3 5 Using your refrigerator 9
For product with a water dispenser...........4
Indication panel ................................................9
Child safety .........................................................5
Freezing fresh food ........................................10
Compliance wiht WEEE directive and
Recommendations for preservation
Disposing of the Waste Product ..................5
of frozen food....................................................10
Packing information ........................................5
HC warning .........................................................5 Placing the food................ .............................10
Deep-freeze information..............................10
Things to be done for energy saving
Making ice .........................................................11
Recommendations for the fresh food
Twist Ice - matic ...............................................11
compartment......................................................6
3 Installation 6 Chiller compartment .....................................12
Point to be paid attention to when the Crisper .................................................................12
relocation of the refrigerator ........................6 Fan ........................................................................12
Electrical connection .......................................6 Description and cleaning of odour filter:12
Disposing of the packing ...............................7 6 Maintenance and cleaning 13
Disposing of your old refrigerator ..............7 Protection of plastic surfaces ......................13
Placing and Installation ..................................7
Change the illumination lamp......................7 7 Troubleshooting 14
Adjusting the legs .............................................7
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 1 Your Refrigerator

1. Freezer - compartment door shelf

*7
*7
2. Egg section
3. Moving door shelf
15 8
1

4. Fridge door shelf

1
5. Bottle shelf
*9
6. Fridge-compartment door shelf
2 7. Ice box / Ice-Making
*10
3
8. Freezer compartment glass shelf
11
9. Key lock
12 *4 *4 10. Chiller compartment
*9 11. Temperature setting button
16 12
5
12. Fridge compartment glass shelf
*10
13. Crisper
14. Adjustable feet
13
15. Freezer compartment
6 16. Fridge compartment
* Optional
14 14

Figures that take place in this instruction manual are schematic and may not
correspond exactly with your product. If the subject parts are not included in the
product you have purchased, then it is valid for other models.

2 Important Safety Warnings

Please review the following information. General safety
Failure to observe this information may • When you want to dispose/scrap the
cause injuries or material damage. product, we recommend you to consult
Otherwise, all warranty and reliability the authorized service in order to learn the
commitments will become invalid. required information and authorized bodies.
The service life of your product is 10 years. • Consult your authorized service for all
During this period, original spare parts your questions and problems related to
will be available to operate the product the refrigerator. Do not intervene or let
properly. someone intervene to the refrigerator
Intended use without notifying the authorised services.
This product is intended to be used • For products with a freezer compartment;
• indoors and in closed areas such as Do not eat cone ice cream and ice cubes
homes; immediately after you take them out of
• in closed working environments the freezer compartment!
(This may cause frostbite in your mouth.)
• in closed accommodation areas such • For products with a freezer compartment;
as farm houses, hotels, pensions. Do not put bottled and canned liquid
• It should not be used outdoors. beverages in the freezer compartment.
Otherwise, these may burst.
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• Do not touch frozen food by hand; • Do not use mechanical devices or other
they may stick to your hand. means to accelerate the defrosting
• Unplug your refrigerator before process, other than those recommended
cleaning or defrosting. by the manufacturer.
• Vapor and vaporized cleaning materials • This product is not intended to be used
should never be used in cleaning and by persons with physical, sensory or
defrosting processes of your refrigerator. mental disorders or unlearned or
In such cases, the vapor may get in inexperienced
2 people (including children)
contact with the electrical parts and cause unless they are attended by a person who
short circuit or electric shock. will be responsible for their safety or who
• Never use the parts on your refrigerator will instruct them accordingly for use
such as the door as a means of support of the product.
or step. • Do not operate a damaged refrigerator.
• Do not use electrical devices inside Consult with the service agent if you
the refrigerator. have any concerns.
• Do not damage the parts, where the • Electrical safety of your refrigerator shall
refrigerant is circulating, with drilling or be guaranteed only if the earth system
cutting tools. The refrigerant that might in your house complies with standards.
blow out when the gas channels of the • Exposing the product to rain, snow,
evaporator, pipe extensions or surface sun and wind is dangerous with respect
coatings are punctured causes skin to electrical safety.
irritations and eye injuries. • Contact authorized service when there is
• Do not cover or block the ventilation a power cable damage to avoid danger.
holes on your refrigerator with any • Never Plug the refrigerator into the wall
material. outlet during installation. Otherwise,risk
• Electrical devices must be repaired by of death or serious injury may arise.
only authorised persons. Repairs • This refrigerator is intended for only
performed by incompetent persons storing food items.It must not be used for
create a risk for the user. any other purpose.
• In case of any failure or during a • Label of technical specifications os locate
maintenance or repair work, disconnect on the right wall inside the refrigerator.
your refrigerator’s mains supply by either • Never connect your refrigerator to
electricity-saving systems;they may
unplugging your appliance. damage the refrigerator.
• Do not pull by the cable • If there is a blue light on the refrigerator,
do not look at the blue light with optical
• Ensure highly alcoholic beverages are tools.
stored securely with the lid fastened • For manually controlled refrigerator,wait
and placed upright. for at least 5 minutes to start the
• Never store spray cans containing refrigerator after power failure.
• This operation manual should be handed
in the refrigerator. into the new owner of the product when
it is given to others.

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• Avoid causing damage on power cable • When carrying the refrigerator,
when transporting the refrigerator. do not hold it from door handle.
Otherwise, it may be snapped.
heavy objects on power cable. Do not • When you have to place your product
touch the plug with wet hands when next to another refrigerator or freezer,
plugging the product. the distance between devices should be
• Do not plug the refrigerator if the wall at least 8cm. Otherwise,
outlet is loose.
• Water should not be sprayed on inner or • The product shall never be used while
outer parts of the product for safety the compartment which is located at the
purposes. top or back of your product and in which
• Do not spray substances containing electronic boards are available
(electronic board box cover) (1) is open.

explosion risk.

on top of the refrigerator; in the event of 1

spillages, this may cause electric

• Do not overload the refrigerator with

food. If overloaded, the food items may For products with a water dispenser;
fall down and hurt you and damage -Pressure for cold water inlet shall be
refrigerator when you open the door. maximum 90 psi (6.2 bar). If your water p
• Never place objects on top of the ressure exceeds 80 psi (5.5 bar),
refrigerator; otherwise, these objects may use a pressure limiting valve in your mains
fall down when you open or close the system. If you do not know how to check
refrigerator’s door. your water pressure, ask for the help
• As they require a precise temperature, of a professional plumber.
vaccines, heat-sensitive medicine and • If there is risk of water hammer efffect
in your installation,always use a water
be kept in the refrigerator. hammer prevention equipment in your
• If not to be used for a long time, installation.Consult professional plumbers
refrigerator should be unplugged. is you are not sure that there is no water
A possible problem in power cable hammer effect in your installation.
• Do not install on the hot water inlet.
• The plug’s tip should be cleaned Take precautions against of the risk of
regularly with a dry cloth; otherwise, freezing of the hoses.Water temperature
operating interval shall be 33°F (0.6°C)
• Refrigerator may move if adjustable legs minimum and 100°F (38°C) maximum.
• Use only potable water.
Properly securing adjustable legs on the

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Child safety Do not forget...
• If the door has a lock, the key should be Any recycled substance is an
kept away from reach of children. indispensable matter for nature and
• Children must be supervised to prevent our national asset wealth.
them from tampering with the product. If you want to contribute to
Compliance with WEEE Directive and the re-evaluation of the packaging
Disposing of the Waste Product: materials, you can consult to your
This product complies with environmentalist organizations or the
EU WEEE Directive municipalities where you are located.
(2012/19/EU). This product HC warning
If your product's cooling system
symbol for waste electrical contains R600a:
and electronic equipment
(WEEE). attention to not damaging the cooling
This product has been manufactured with system and piping during usage and
high quality parts and materials which can transportation. In the event of damage,
be reused and are suitable for recycling. keep your product away from potential
Therefore, do not dispose the product
with normal domestic waste at the end of
its service life. Take it to a collection point which the unit is placed.
for the recycling of electrical and Ignore this warning if your product's
electronic equipment. Please consult your cooling system contains R134a.
local authorities to learn the nearest Type of gas used in the product is stated
collection point. Help protect the in the type label which is on the left wall
environment and natural resources by inside the refrigerator.
recycling used products.
For children’s safety, cut the power cable for disposal.
and break the locking mechanism of the Recommendations for the fresh food
door, if any, so that it will be compartment *optional
non-functional before disposing of • Do not allow the food to touch the
the product. temperature sensor in fresh food
Package information compartment keep it’s ideal storage
Packaging materials of the product are temperature,sensor nust not be hindered
manufactured from recyclable materials by food.
in accordance with our National • Do not place hot foods in the product.
Environment Regulations. Do not dispose
of the packaging materials together with
the domestic or other wastes. Take them
to the packaging material collection
points designated by the local authorities.

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Things
2 to be done for energy saving • For products with a freezer compartment;
• Do not leave the doors of your refrigerator You can store maximum amount of food
open for a long time. items in the freezer when you remove the
• Do not put hot food or drinks in your shelf or drawer of the freezer. Energy
refrigerator. consumption value stated for your
• Do not overload your refrigerator so that refrigerator has been determined by
the air circulation inside of removing freezer shelf or drawer and
it is not prevented. under maximum load. There is no harm to
• Do not install your refrigerator under use a shelf or drawer according to the
direct sunlight or near heat emitting shapes and size of food to be frozen.
appliances such as ovens, dishwashers • Thawing frozen food in fridge
or radiators. Keep your refrigerator at least compartment will both provide energy
30cm away from heat emitting sources saving and preserve the food quality.
and at least 5cm from electrical ovens.
• Pay attention to keep your food in closed
containers.
3 Installation
In case the information which are 2. Connect the plug of the refrigerator to
given in the user manual are not the wall socket. When the fridge door is
taken into account, manufacturer opened, fridge internal lamp will turn on.
will not assume any liability for this. 3. When the compressor starts to operate,
Points to be paid attention to when the a sound will be heard. The liquid and
relocation of the refrigerator gases sealed within the refrigeration
1. Your refrigerator should be unplugged. system may also give rise to noise, even
Before transportation of your refrigerator, if the compressor is not running and this
it should be emptied and cleaned. is quite normal.
2. Before it is re-packaged, shelves, 4. Front edges and both sides of the
accessories, crisper, etc. inside your refrigerator may feel warm. This is normal.
These areas are designed to be warm to
tape and secured against impacts. avoid condensation.
Package should be bound with a thick Electrical connection
tape or sound ropes and the Connect your product to a grounded
transportation rules on the package socket which is being protected by a fuse
should be strictly observed. with the appropriate capacity.
3. Original packaging and foam materials Important:
should be kept for future transportations The connection must be in compliance
or moving. with national regulations.
Before you start the refrigerator, • The power plug must be easily accessible
Check the following before you start to after installation.
use your refrigerator: • Electrical safety of your refrigerator shall
1. Clean the interior of the refrigerator as be guaranteed only if the earth system in
recommended in the “Maintenance and your house complies with standards.
cleaning” section.

6 EN
• The voltage stated on the label located at 1.Install your refrigerator to a place that
left inner side of your product should be allows ease of use.
equal to your network voltage. 2.Keep your refrigerator away from heat
• Extension cables and multi plugs must sources,humid places and direct sunlight.
not be used for connection. 3.There must be appropriate air
A damaged power cable must be ventilation around your refrigerator in
order to achieve an efficient operation.
Product must not be operated before If the refrigerator is to be placed in a
it is repaired! There is the risk of recess in the wall,There must be at least
electric shock! 5 cm distance with the ceiling and at
Disposing of the packaging least 5 cm with the wall.Do not place
The packing materials may be dangerous your product on the materials such as
for children. Keep the packing materials rug or carpet.
out of the reach of children or dispose of 4.Place your refrigerator on an even floor
them by classifying them in accordance surface to prevent jolts.
with the waste instructions stated by your Changing the illumination lamp
local authorities. Do not throw away with To change the Bulb/LED used for
regular house waste, throw away on illumination of your refrigerator,
packaging pick up spots designated by call your AuthorisedService.
the local authorities. The lamp(s) used in this appliance is not
The packing of your refrigerator is produced suitable for household room illumination.
from recyclable materials. The intended purpose of this lamp is to
Disposing of your old refrigerator assist the user to place foodstuffs in the
Dispose of your old refrigerator without refrigerator/freezer in a safe and
giving any harm to the environment. comfortable way.The lamps used in this
• You may consult your authorized dealer appliance have to withstand extreme
or waste collection center of your physical conditions such as temperatures
municipality about the disposal of below -20 °C.
your refrigerator. (only chest and upright freezer)
Before disposing of your refrigerator,
Adjusting the legs
cut out the electric plug and, if there are
If your refrigerator is unbalanced;
any locks on the door, make them
You can balance your refrigerator by
inoperable in order to protect children
turning its front legs as illustrated in the
against any danger.
figure. The corner where the leg exists is
Placing and Installation
lowered when you turn in the direction of
If the entrance door of the room where
black arrow and raised when you turn in
the refrigerator will be installed is not
the opposite direction. Taking help from
wide enough for the refrigerator to pass
someone to slightly lift the refrigerator
through, then call the authorized service
will facilitate this process.
to have them remove the doors of your
refrigerator and pass it sideways through
the door.

7 EN
 3 Open Warning
Door
(This feature is optional)
An audio warning signal will be given
when the door of your product is left
‘D’
open for at least 1 minute. This warning
will be muted when the door is closed or
any of the display buttons (if any) o
130 (’ E ‘ )
are pressed.
‘A
’
100
mm ‘F’

Model “A” “B” “C” “D” “E” “F”

50
D54231N 598 1450 540 1007 130 876
mm ‘B’ D54251N 598 1550 540 1007 130 876
D54271N 598 1650 540 1007 130 876
D60341N 667 1618 595 1085 130 970
50 m
m D60361N 667 1718 595 1085 130 970
D70441N 671 1744 700 1165 130 1141
50 m
m D70471N 671 1844 700 1165 130 1141
‘C’

4 Preparation
• Your cooler/freezer should be installed appliance. Thus any contact with the
at least 30 cm away from heat sources sensor(s) must be avoided.
such as hobs, ovens, central heater and • This product has been designed to
stoves and at least 5 cm away from function at ambient temperatures up to
electrical ovens and should not be 43 °C (90 SDgrF). Even if the ambient
located under direct sunlight. temperature falls to -15 °C, frozen food
• Please make sure that the interior of your in the freezer does not thaw
cooler/freezer is cleaned thoroughly. thanks to its Advanced.
• If two coolers are to be installed side by Electronic Temperature Control System.
side, there should be at least 2 cm
distance between them. should NOT be placed under low ambient
• When you operate your cooler/freezer for temperatures. This is because the freezer
cannot go down to standard operation
instructions during the initial six hours. temperature. When reaching continuous
• Its door should not be opened frequently. operation, the product can be moved to
• It must be operated empty without another place. Thus, later you can place
placing any food in it. your product in the garage or an unheated
• Do not unplug your cooler/freezer. room without the concern of causing
If a power failure occurs out of your frozen food to get rotten. However, it is
control, please see the warnings in the likely that above mentioned low
“Recommended solutions for the temperatures may cause the freezing of
problems” section. the food in the fridge compartment; thus,
• The baskets/drawers that are provided please consume the food items in
with the chill compartment must always the fridge in a controlled way as needed.
be in use for low energy consumption and When ambient temperature goes back to
for better storage conditions. normal, you may change button setting
• Food contact with the temperature according to your need.
sensor in the freezer compartment may
increase energy consumption of the
8 EN
• If the ambient temperature is below 0°C, the door has closed. It will be reactivated
the food in fridge compartment will freeze. when the door has opened or pressed
Therefore, we recommend not using the on any key.
fridge compartment in such low ambient • Due to temperature change as a result of
temperatures. You may continue to use opening/closing the product door during
the freezer compartment as usual. operation, condensation on
• In some models, the instrument panel the door/body shelves and the glass
containers is normal.
5 Using your refrigerator
Indicator panel (Internal Display)
Indicator panel may very according to the product model.
Audio - visual function on the indicator panel helps you in using your product.
1 2 3 4

5 6 *7 8
Figures that take place in this instruction manual are shematic may not correcspond
exactly with your product. If the subject parts are not included in the product you have
purchased, then it is valid for other models.
1. Quick Freezer button 5. Quick Fridge button
Selection button Press “Quick Freeze”. Selection button : Press “Quick Cool”
selection button to setting freezer selection button to setting fridge
compartment. compartment.
2. Error status indicator 6. Fridge compartment selection button
If your refrigerator does not per form This function allows you to set the
enough cooling of in case of a sensor temperature of fridge compartment.
fault, this indicator is activated. Press this button to set the temperature
3. Freezer compartment selection button of the fridge compartment to 8, 6, 4,
This function allows you to set the and 2, respectively.
temperature of freezer compartment. 7. Vacation function indicator (optional)
Press this button to set the temperature When the vacation function light.
of the freezer compartment to -16 , -18, It is not suitable to keep the food in
-20 and -24 respectively. the fridge compartment
4. Freezer compartment temperature when this function is activated.
indicator 8. Fridge compartment temperature
Temperature of the freezer compartment indicator
-24 , -20, -18, and -16. Temperature of the fridge compartment
2, 4, 6 and 8.
9 EN
Freezing fresh food • To ensure that the high quality achieved
• It must be preferred to wrap or cover the by the frozen food manufacturer and the
food before placing them in the food retailer is maintained, the following
refrigerator. should be remembered:
• Hot food must cool down to the room 1. Put packages in the freezer as quickly
temperature before putting them in the as possible after purchase.
refrigerator. 2. Ensure that contents are labeled
and dated.
must be fresh and in good quality. 3. Do not exceed "Use By", "Best Before"
dates on the packaging.
according to the family’s daily or meal Defrosting
based consumption needs. The freezer compartment defrosts
automatically.
airtight manner to prevent them from Placing the food
drying even if they are going to be kept Freezer Various frozen food such
for a short time. compartment
• Materials to be used for packaging must shelves vegetables and etc.
be tear-proof and resistant to cold, Egg tray Egg
humidity, odor, oils and acids and they
Fridge Food in pans, covered
must also be airtight. Moreover, they must compartment plates and closed containers
be well closed and they must be made shelves
from easy-to-use materials that are Fridge Small and packaged food or
suitable for deep freeze usage. compartment drinks (such as milk,
• Frozen food must be used immediately door shelves fruit juice and beer
after they are thawed and they should Crisper Vegetables and fruits
never be re-frozen. Freshzone Delicatessen products
• Please observe the following instructions compartment (cheese, butter, salami
to obtain the best results. and etc.)
1. Do not freeze too large quantities of Deep-freeze information
food at one time. The quality of the food is Food must be frozen as rapidly as possible
best preserved when it is frozen right when they are put in a refrigerator in order to
through to the core as quickly as possible. keep them in good quality.
It is possible to keep the food for a long time
2. Placing warm food into the freezer
only at -18°C or lower temperatures.
compartment causes the cooling system You can keep the freshness of food for many
to operate continuously until the food is months (at -18°C or lower temperatures in
frozen solid. the deep freeze).
3. Take special care not to mix already
frozen food and fresh food.
Recommendations for preservation
of frozen food
• Prepacked commercially frozen food
should be stored in accordance with the
frozen food manufacturer's instructions for
a ( 4 star) frozen food storage
compartment.
10 EN
WARNING! Making ice
• (This feature is optional)
according to the family’s daily or meal Fill the ice container with water and place
based consumption needs. it into the freezer compartment.
• Your ice will be ready approximately
airtight manner to prevent them from in two hours.
drying even if they are going to be kept You can remove the ice in the ice container
for a short time. by removing it from the freezer
• Materials necessary for packaging: and twisting it.
• Cold resistant adhesive tape
• Self adhesive label
• Rubber rings
• Pen
Materials to be used for packaging

resistant to cold, humidity, odor,

oils and acids.
Twist Ice – matic
(This feature is optional)
allowed to come in contact with the
• Remove the water tank by rotating it to
previously frozen items to prevent their
the left.
partial thawing.
• Open the water tank cover by turning it
Frozen food must be used immediately
and add water to the water tank up to the
after they are thawed and they should
lower part of the water tank cover.
never be re-frozen.
• Place the water tank on its place as
Ice container
(This feature is optional)
have it seated by rotating it on the
• Remove the ice container from
direction of the arrow. Water shall be
the freezer compartment.
poured down to the icebank.
• Fill the ice container with water.
• When ice has formed, rotate icebank
• Place the ice container in the freezer
knob in the direction of the arrow to allow
compartment. About two hours later,
that the ice is dropped down to
the ice is ready.
the ice drawer.
• Remove the ice container from
• Take the ice cubes by pulling
the freezer compartment and bend it over
ice drawer out.
the service plate. Ice cubes will easily
• Pull the front face towards you in order to
fall down to the service plate.
wash the icebank, and put it on the slides
on the interior area and push it to its place
in order to replace it.
• Pull the twist icematic unit towards you
in order to remove the unit, and put it on
the slides on the ceiling and push it to its
place in order to replace it.

11 EN
Chiller compartment Description and cleaning of odour filter:
(This feature is optional) (optional*)
Use this compartment to store Odour filter prevents enpleasant odour
delicatessen that shall be stored in a lower build-up in your refrigerator.Pull the
temperature or meat products that you cover into which the odour filter is
will consume in a short time. installed downwards from the front
Chiller compartment is the coolest place section and remove as illustrated.
in your refrigerator where you can keep Leave the filter under sunlight for one
day.Filter will be cleaned during this
under ideal storage conditions. Fruits time.Install the filter back to its place.
and vegetables should not be stored Odour filter must be cleaned once in
in this compartment.(1) a year.
Crisper
Crisper of the product is designed
specially to keep the vegetables fresh
without loosing their humidity. For this

around the crisper in general.(2)

6

Fan
Fan is designed to ensure homogeneous
distribution and circulation of the cold air
inside your refrigerator.Operation time of
the fan may vary depending on the
properties of your product.
While the fan works only with the
compressor in some products, the control
system determines its operation time
in some products in accordance with
the cooling requirement.

12 EN
6 Maintenance and cleaning
Never use gasoline, benzene or similar To remove door racks, remove all the
substances for cleaning purposes. contents and then simply push
We recommend that you unplug the the door rack upwards from the base.
appliance before cleaning. Never use cleaning agents or water
Never use any sharp abrasive that contain chlorine to clean the outer
instrument, soap, household cleaner, surfaces and chromium coated parts of
detergent and wax polish for cleaning. the product. Chlorine causes corrosion
Use lukewarm water to clean the on such metal surfaces.
cabinet of your refrigerator and wipe Do not use sharp, abrasive tools, soap,
it dry. household cleaning agents, detergents,
Use a damp cloth wrung out in a kerosene, fuel oil, varnish etc.
solution of one teaspoon of to prevent removal and deformation
bicarbonate of soda to one pint of of the prints on the plastic part.
water to clean the interior and wipe Use lukewarm water and a soft cloth
it dry. for cleaning and then wipe it dry.
Make sure that no water enters the Protection of plastic surfaces
lamp housing and other electrical Do not put the liquid oils or oil-cooked
items. meals in your refrigerator in unsealed
If your refrigerator is not going to be containers as they damage the plastic
used for a long period of time, unplug surfaces of your refrigerator. In case of
the power cable, remove all food, spilling or smearing oil on the plastic
clean it and leave the door ajar. surfaces, clean and rinse the relevant
Check door seals regularly to ensure part of the surface at once
they are clean and free from food with warm water.
particles.

13 EN
 7 Troubleshooting
Please review this list before calling the service. It will save your time and money.
This list includes frequent complaints that are not arising from defective workmanship
or material usage. Some of the features described here may not exist in your product.
The refrigerator does not operate.
• The plug is not inserted into the socket correctly. >>>Insert the plug into the socket
securely.
• The fuse of the socket which your refrigerator is connected to or the main fuse have
blown out. >>>Check the fuse.
Condensation on the side wall of the fridge compartment
(MULTIZONE, COOL CONTROL and FLEXI ZONE).
• Door has been opened frequently. >>>Do not open and close the door of refrigerator
frequently.
• Ambient is very humid. >>>Do not install your refrigerator into highly humid places.
• Food containing liquid is stored in open containers. >>>Do not store food with liquid
content in open containers.
• Door of the refrigerator is left ajar. >>>Close the door of the refrigerator.
• Thermostat is set to a very cold level. >>>Set the thermostat to a suitable level.
• Compressor is not running
• Protective thermic of the compressor will blow out during sudden power failures or
plug-out plug-ins as the refrigerant pressure in the cooling system of the refrigerator
has not been balanced yet. The refrigerator will start running approximately
after 6 minutes. Please call the service if the refrigerator does not startup at
the end of this period.
• The fridge is in defrost cycle. >>>This is normal for a full-automatically defrosting
refrigerator. Defrosting cycle occurs periodically.
• The refrigerator is not plugged into the socket. >>>Make sure that the plug is

• Temperature settings are not made correctly. >>>Select the suitable

temperature value.
• There is a power outage. >>>Refrigerator returns to normal operation
when the power restores.
The operation noise increases when the refrigerator is running.
• The operating performance of the refrigerator may change due to the changes in
the ambient temperature. It is normal and not a fault.
The refrigerator is running frequently or for a long time.

14 EN
•7New product may be wider than the previous one. Larger refrigerators operate
for a longer period of time.
• The room temperature may be high. >>>It is normal that the product operates
for longer periods in hot ambient.
• The refrigerator might be plugged in recently or might be loaded with food.
>>>When the refrigerator is plugged in or loaded with food recently, it will take
longer for it to attain the set temperature. This is normal.
• Large amounts of hot food might be put in the refrigerator recently. >>>Do not put
hot food into the refrigerator.
• Doors might be opened frequently or left ajar for a long time. >>>The warm air that
has entered into the refrigerator causes the refrigerator to run for longer periods.
Do not open the doors frequently.
• Freezer or fridge compartment door might be left ajar. >>>Check if the doors
are closed completely.
• The refrigerator is adjusted to a very low temperature. >>>Adjust the refrigerator
temperature to a warmer degree and wait until the temperature is achieved.
• Door seal of the fridge or freezer may be soiled, worn out, broken or not properly
seated. >>>Clean or replace the seal. Damaged/broken seal causes the refrigerator
to run for a longer period of time in order to maintain the current temperature.

• The freezer temperature is adjusted to a very low value. >>>Adjust the freezer
temperature to a warmer degree and check.

• The fridge temperature is adjusted to a very low value. >>>Adjust the fridge
temperature to a warmer degree and check.
Food kept in the fridge compartment drawers is frozen.
• The fridge temperature is adjusted to a very high value. >>>Adjust the fridge
temperature to a lower value and check.
Temperature in the fridge or freezer is very high.
• The fridge temperature is adjusted to a very high value. >>>Fridge compartment

temperatures of the fridge or freezer and wait until the relevant compartments attain

• Doors are opened frequently or left ajar for a long time. >>>Do not open the doors
frequently.
• Door is ajar. >>>Close the door completely.
• The refrigerator is plugged in or loaded with food recently. >>>This is normal.
When the refrigerator is plugged in or loaded with food recently, it will take longer
for it to attain the set temperature.
• Large amounts of hot food might be put in the refrigerator recently. >>>Do not put
hot food into the refrigerator.

15 EN
Vibrations
7 or noise.
•

to carry the refrigerator, and level.

• The items put onto the refrigerator may cause noise. >>>Remove the items on top of
the refrigerator.

•
refrigerator. It is normal and not a fault.
Whistle comes from the refrigerator.
• Fans are used in order to cool the refrigerator. It is normal and not a fault.
Condensation on the inner walls of refrigerator.
• Hot and humid weather increases icing and condensation. It is normal and not a fault.
• Doors are opened frequently or left ajar for a long time. >>>Do not open
the doors frequently. Close them if they are open.
• Door is ajar. >>>Close the door completely.
Humidity occurs on the outside of the refrigerator or between the doors.
• There might be humidity in the air; this is quite normal in humid weather.
When the humidity is less, condensation will disappear.
Bad odour inside the refrigerator.
• No regular cleaning is performed. >>>Clean the inside of the refrigerator regularly
with a sponge, lukewarm water or carbonate dissolved in water.
•

• Food is put into the refrigerator in uncovered containers. >>>Keep the food in closed
containers. Microorganisms spreading out from uncovered containers can cause
unpleasant odours.
• Remove the foods that have expired best before dates and spoiled from
the refrigerator.
The door is not closing.
• Food packages are preventing the door from closing. >>>Replace the packages
that are obstructing the door.
•
the refrigerator.
•
carry the refrigerator.
Crispers are stuck.
• The food is touching the ceiling of the drawer. >>>Rearrange food in the drawer.

16 EN
Dear Customer,

Your Voltas.Beko Refrigerator is covered for a comprehensive warranty of 2 years from date of purchase
and additional 10 years warranty on compressor (2 Years Standard + 10 Years extended only on compressor)
irrespective of whether product is in use or not.

Warranty conditions:

• Warranty covers repair or replacement of functional spare parts if needed as a result of faulty
material, defective components or manufacturing defect to make the unit functional and does
not entitle replacement or refund of entire unit, or refund of money. However,any civil,
plumbing or electrical addition / alteration to install, shift the product will be within the scope
of the customer.

• The Company will make their best of efforts to repair or the required parts as and when
required in the best possible time, but will not be bound for repairs within a specified
period of time.

• Any breakage of part, component due to customer handling or accessories external to

the unit will not be in the scope of this warranty.

• Warranty is personal to the original purchaser / customer and is not transferable.

• Customer must produce proof of purchase like original bill/ invoice of the product as and
when required by the service or company personnel. Warranty card alone as proof of
purchase will not make customer eligible for warranty.

• The warranty shall not be applicable if the product has been used for non-residential or
commercial purpose.

• The Company shall not be liable for indirect, incidental, punitive, exemplary, consequential or
damage or loss (including loss of profits,use,goodwill) arising from or related to this warranty.

• In case the warranty obligation could not be met due to any condition beyond our control,
commercial settlement will be done considering the depreciation value of the product,
based on the purchase date. The Company’s decision in this regard shall be final
and conclusive.

• This Warranty becomes void if there is any unauthorized repair,tampering, alteration,

modification, misuse or damage to the Product.

• Warranty shall not be applicable in case of use of faulty stabilizer or in case of power
surge/fluctuations.

• Repairs required due to corrosion or rust or leaks due to corrosive environment shall not be
covered by this Warranty.

• Terms of this Warranty shall not apply in case the product serial number is removed
or defaced.

• This Warranty is not applicable to any defects and damages arising from force majeure
conditions, accident, negligence, misuse, lack of proper care or handling and operation.
• Free installa�on or demo of the product if applicable can be availed only once within a month
of purchase of the product and any addi�onal installa�on, re loca�on or demo will be carried
out on chargeable basis.

• Defec�ve parts replaced if any during the warranty period will be taken back
by our service center.

• Services during the warranty period as per condi�ons men�oned above within municipal
limits of the town/city where our service center is available will be provided free and
for services outside the municipal limits will a�ract travelling and transporta�on
charges as applicable.

• In case of any dispute or claims se�lement arising out of current warranty will be subject to
jurisdic�on of court in Mumbai only.

• The Company assumes no responsibility or liability for its authorized agents or distributors.
No credit or other reimbursement shall be issued for any repair performed by third par�es,
including distributors and service centers, Other than as secifically authorized by
the Company in wri�ng.

• The Company reserves the right to amend and change the Terms and Condi�ons of the
warranty any�me.

• Warranty condi�ons for addi�onal warranty on compressor: Addi�onal warranty is only on

compressor, and will be replaced free of cost if found faulty or defec�ve due to manufacturing
defects. Other charges like visit charges, gas charging charges and transporta�on charges
need to be paid by customer.

Customers are advised to register the product with the Company by contac�ng
the customer care no --- 18605994444 by providing the purchase data along with
customer details like name, mobile no etc.
For Installa�on and demo of the product,please contact
24 X 7 Customer care no – 18605994444
SMS<VB> to 56677 to get a call back from our customer care team
Customer care mail id : wecare@voltasbeko.com

Customer Purchase details

Model No. Bill No. : Bill Date : / /

Serial No. Purchased From :

Customer
Name,Address
& Mobile No.

Registered Office: Voltbek Home Appliances Pvt Ltd

Voltas House - A,Dr.Babasaheb Ambedkar Road, Chinchpokli
Mumbai – 400033 , India
Voltas Beko Customer Care Number : 981899 4444 / 1860 599 4444
SMS <VB> 56677
Customer Care Mail ID : wecare@voltasbeko.com
Website : www.voltasbeko.com
Facebook: Voltasbeko
Twitter : Voltasbeko

Voltbek Home Appliances Private Limited

Voltas House ‘A’, Dr. Babasaheb Ambedkar Road,
Chinckpokli, Mumbai – 400 033

5775351100/AA
EN